Jobs
The Email Channel Manager will play a crucial role in driving supporter engagement, fundraising, and brand awareness through effective email and SMS communication strategies. They will be responsible for ensuring ARUK's email channel delivers a consistent, personalised, and user-centric experience, maximising supporter engagement and conversions.
Key Responsibilities:
Strategic Leadership:
· Email Strategy Development: Collaborate with the Senior Manager to develop and implement a comprehensive email strategy aligned with ARUK's fundraising, brand, communication, and advocacy goals.
· Platform Management: Own and manage the Dotdigital account (email and SMS), ensuring optimal performance, deliverability, and compliance.
· Cross-Platform Collaboration: Lead decision-making on email components for all platforms used at ARUK (Dotdigital, Funraisin, Outlook, etc.), ensuring a consistent and user-centric experience.
· Audience-Centric Approach: Champion a customer and supporter-centric approach to email communications, prioritising personalisation, segmentation, and relevance.
· Decision-Making Authority: Serve as the final decision-maker for all email channel-related matters, including marketing campaigns, automated journeys, transactional emails, and SMS initiatives.
Tactical Execution:
· Campaign & Calendar Management: Own the email calendar, plan, execute, and analyse email campaigns, including the monthly newsletter, welcome journeys, and A/B tests. Manage and delegate this work to the Email Officer and/or Email Executive where appropriate.
· Automation: Develop and implement automated email workflows to nurture leads, welcome new supporters and customers, re-engage lapsed donors, and drive conversions.
· Data Collaboration: Work closely with the data team to segment audiences, personalise content, and ensure seamless data integration between Salesforce and Dotdigital.
· Integration Management: Manage the technical integration between Salesforce and Dotdigital, ensuring data accuracy and maximising automation capabilities.
· Reporting & Analysis: Provide detailed and accurate reporting on email performance, using data to drive optimisation and inform future strategies.
· User Journey Optimisation: Collaborate with the web unit to create seamless user journeys between the website and email communications.
Other Important Areas:
· SMS Channel Management: Manage and grow ARUK's SMS channel, leveraging its potential for timely and targeted communication. Also responsible for new 'SMS' adjacent channel strategies (e.g. Whatsapp).
· Continuous Improvement: Explore opportunities to upgrade Dotdigital to enable more reactive marketing based on web traffic.
· Knowledge Sharing: Share insights and best practices across ARUK, upskilling staff on effective email communication.
· Supporter Focus: Continuously monitor and analyse supporter data to understand preferences, identify churn risks, and optimise the email experience for higher engagement and growth.
· Using data and analytics to inform all aspects of email strategy, from segmentation and personalisation to campaign optimisation and automation.
· Collaboration: Particularly with the web team and data team, to ensure a seamless user experience and effective data utilisation.
· Strategic Focus: While tactical execution is important, strategic leadership in collaboration with the Senior Manager is essential, ensuring the email channel aligns with ARUK's broader goals and contributes to its mission.
Knowledge, skills and experience needed:
· Proven experience in email marketing, with a track record of developing and executing successful email campaigns.
· Strong understanding of email marketing best practices, including deliverability, segmentation, and personalisation.
· Experience in managing and optimising email marketing platforms, preferably Dotdigital.
· Expertise in data analysis and reporting, with the ability to derive actionable insights from campaign data.
· Excellent communication and stakeholder management skills.
· Experience in A/B testing and campaign optimisation
· Strategic thinker with the ability to develop and implement effective email marketing strategies
· Strong analytical and problem-solving skills
· Excellent attention to detail and organisational skills
· Proactive and results-oriented
· Passionate about using email marketing to make a positive impact
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We are currently looking for an Assistant Support Worker (known internally as Duty Worker) to join our Hammersmith & Fulham pathway. You will be based at the Coninghams; a 31 bed complex needs project.
The Coninghams is a fast‑paced service grounded in the Recovery Model and delivered within a psychologically informed environment. We support vulnerable people to manage and recover from a wide range of needs, including substance use, mental and physical health challenges, criminal justice involvement, budgeting, tenancy sustainment, and daily living skills.
In the pivotal role of Duty Worker, you will work on four weekly shift based pattern to support with the day to day running of the project including but not limited to overseeing set weekly H&S tasks, managing repairs, leading on and planning day to day appointments, at The Coninghams we offer our duty workers the opportunity to lead in a clients support and or to co-keywork.
You will often be the first person that our clients, contractors and visitors come into contact with, you will work closely with project workers, night staff, manager and external professionals to ensure the effective day to day running of the project.
About you
To thrive in this role you will be:
- Adaptable to a fast-paced environment while contributing to and drawing strength from a supportive team of experienced colleagues.
- Friendly, proactive and creative.
- Passionate and committed to the overall aims and objectives of the Rough Sleeping services.
- Competent in IT systems such as emails and Microsoft 365.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please visit our website and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 6 May 2026
Interview and assessments on: TBC
Do you have a passion for working with people and the ability to empathise with others?
We are looking for a Housing Management Assistant to contribute & provide a safe and welcoming environment for our clients who are going through their individual recovery.
As a Housing Management Assistant, you will provide first contact, reception, and basic housing management services to vulnerable adults, in turn making a real difference to their lives and recovery.
Specifically, you will be responsible for the reception area, managing access to the buildings, housekeeping duties, rent collection, repairs management, contributing to inventory management, accurately logging and reporting incidents, and responding to neighbourhood concerns appropriately.
Hither Green Service (Spring Gardens and Hilda House) is a busy, flagship service which provides you with the opportunity to join a specialised and committed team supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham.
About you
You will be someone who is keen to be involved in helping people rebuild their lives after experiencing homelessness and can demonstrate the below.
- Understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services; or you may have personal experience of homelessness.
- Experience of managing complex and difficult situations in relation to people and basic strategies to deal with challenging behaviour.
- Excellent communication skills and the ability to work well with others.
Direct experience is not needed, therefore making this role a great entry for the right candidate who has a genuine desire to develop a career in helping vulnerable people.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please take a look at our website and apply by clicking the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 8 May 2026
Interview and assessments on: TBC
Are you passionate about making a lasting difference to the lives of vulnerable adults?
The Hammersmith and Fulham Rough Sleepers Assessment Hub oversees 20 beds in a 54-bed building located close to Earls Court station. The Hammersmith and Fulham outreach team can bring clients as a safe alternative to rough sleeping. At the Hub, clients will receive a thorough assessment of their needs and be supported with an offer of suitable accommodation to move into.
As an Assessment and Reconnection Worker, you will:
- Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
- Work on the weekly 7-day rota including weekends and bank holidays
About you
If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles.
If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.
If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please visit our website and apply by clicking the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 11 May 2026
Interview and assessments on: w/c 18 May 2026
We are looking for an experienced and connected Policy and Public Affairs Adviser to lead the development of this function within the organisation. Reporting Directly to the CEO you will engage with teams and partners to design both an on-going influencing strategy and the future shape of this work in coming years.
Key Responsibilities:
· Undertake internal opportunities review to identify key work strands.
· Undertake external opportunities review to identify both short term and long-term areas for influence.
· Develop long term policy and influencing strategy in conjunction with the Senior Leadership Team (SLT).
· Review and recommend future staffing structure and reporting lines as part of the above.
· Act as lead for existing activity in this area including attending meetings with MPs, Peers and civil servant, working with internal teams to provide accurate briefing information and supporting other appropriate spokespeople across the organisation.
· Identify and Lead on the formulation of appropriate evidence-based policy positions and responses.
· Work with staff and our growing Public and Patient Network (PPN) to ensure those with lived experience have a meaningful voice in the above activity.
Key requirements:
Required:
- Experience of developing and delivering campaigns that include influencing and engaging with policy makers, MPs, Peers and other relevant stakeholders.
- Strong understanding of the legislative process in England (Scotland and Wales desirable).
- Ability to quickly develop effective relationships with internal and external stakeholders.
- Demonstrable ability of analysis of information that can be communicated to a variety of audiences.
- Experience of developing policy positions and briefings, along with responding to consultations.
- Ability to effectively manage competing interests and views to achieve the aims of the organisation.
- Excellent communication and teamwork skills.
Depending on location, this role will require regular travel to the Leeds Office and Westminster.
Desirable:
- Experience of working in a charity.
Personal Attributes:
- Strategic thinker
- Passionate about our cause and mission.
- Organised and reliable with a collaborative mindset.
- Open to feedback and committed to continuous improvement.
What We Offer:
- The opportunity to contribute to a respected national charity.
- A supportive and collaborative working environment.
- Professional development and learning opportunities.
- Flexible or hybrid working options (where applicable).
- Generous holiday allowance and staff benefits package.
If you are interested in the opportunity, please send your CV and a covering letter outlining how you meet the person specification by Friday 22nd May 2026. Interviews to take place in our central Leeds Office on 2nd or 3rd June 2026.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
You will be working in our Assessment Centre and another service in the Sutton Vulnerable Adults Team and providing intensive support to individuals for their Assessment period with the aim to support a positive move on.
As the post-holder, you will be working to maintain an environment of support for adults with complex needs. The successful candidate does not have to have direct experience in a similar environment. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.
In this role you will:
- Support clients to liaise with external services like GP, substance misuse teams, mental health teams, social services.
- Support with all necessary skills to enable an individual to move on to more independent accommodation,
- Have an experienced Team to support you.
- Receive comprehensive training and full induction
- Be working shifts which are normally 8-4 or 2-10pm and you will be expected to work some weekends and Bank Holidays.
- Carry a caseload of clients and be their lead worker.
About you
We are looking to recruit a Project Worker to our diverse team at Sutton Vulnerable Adults. Reporting to one of the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit our website and apply by clicking the ‘Apply Now’ Button to start your online application form.
Closing Date: 10am on 13 May 2026
Interview and assessment date: TBC
The Independent Training, delivered in collaboration with IPCAPA at the British Psychotherapy Foundation (bpf) and the Anna Freud Centre/UCL is seeking progress advisors to support 4-5 trainees on the Doctorate in Child and Adolescent Psychotherapy training from the start of their training through to completion.
This is an exciting opportunity to guide and support trainees in their development as future child psychotherapists. The successful postholders will liaise with the year 1 tutor, clinical and research tutors, service supervisors and intensive case supervisors. There will be regular team meetings with the year tutor other progress advisors responsible for the year group. Outside of this, working hours are flexible.
We are looking for ACP registered Child and Adolescent Psychoanalytic Psychotherapists with current CAMHS experience, who have an active interest in working with our year tutor and staff group to support trainees’ progress. The role may suit new career CAPts who wish to develop connections and experience within the field of CAPy training schools. There will be opportunity to take advantage of in house training to become an Intensive Case Supervisor and for additional paid hours of clinical teaching such as practice or clinical seminar groups as appropriate.
The bpf is committed to supporting and promoting equity and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to attract and support students and patients from a range of backgrounds, and therefore welcome applicants from all communities. We would particularly welcome applications from black and minority ethnic and disabled candidates who are currently under-represented at the bpf.
At the British Psychotherapy Foundation (bpf), it’s our mission to ensure psychotherapy is available to as many people who need it as possible.



The client requests no contact from agencies or media sales.
Do you have experience in leading operations and developing a quality service?
We are looking for a Service Manager to join our team team in Ealing. This is a well-resourced and dynamic service in which you will lead a team of 2 Coordinators and 9 Outreach & Resettlement workers.
In this role you will focus on combining outreach with clients on the streets and supporting them through placements in temporary accommodation until a suitable home is found. Several additional services are also embedded within the team including Street Legal, an Employment Specialist, and a Homeless Health Nurse – and the team has lots of well-established connections with specialist providers and community organisations locally, as well as having strong relationships with commissioners and local authority partners.
Based in Ealing, West London; the office has roadside parking available & is also well connected on the Piccadilly, Elizabeth and Central line at Boston Manor, Ealing Broadway & Hanwell station.
About you
To thrive in this role you will have a experience or a good working understanding of providing to support to junior managers.
In this role you will be providing management direction and leadership, some team guidance around professional conduct, and a clear drive around getting the basics right and implementing our new outreach model.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit our website to apply click the ‘Apply Now’ Button to start your online application form
Closing date: 10am on 15 May 2026
Interview and assessments on: TBC
Do you want to work in a role where you can support people to rebuild their lives?
We have an exciting opportunity for a Coordinator to join our Semi-Independent service based across 12 sites within the Southwark borough.
In this role you will:
- You will be supporting the team with complex cases and ensuring clients have access to the support they need in their recovery journey’s and into independent accommodation.
- You will be working Monday – Friday 9am- 5pm.
- You will be providing support to the staff and clients across 12 sites within Southwark.
- We work with a Recovery Based Approach , tailoring support to each individual’s needs and goals.
You will be line managing a small number of Project Workers. Some previous line management and/or support background would be beneficial.
About you
We are looking for someone who is proactive, empathetic, flexible and overall a great team player.
If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please visit our website and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 15 May 2026
Interview and assessments on: 2 June 2026
The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.
Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.
The Ministry Human Resources (HR) Policy Officer will play a key role in the life of the Ministry Development Team as we work together to support the mission and ministry of the Church of England by supporting the development of the ministerial terms of service and wellbeing portfolio. The post holder will be line managed by the Ministry HR Lead and work in collaboration with colleagues across the church especially in the MDT and HR teams.
The Ministry HR team are supported by the Advisory Group for Terms of Service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board.
Interviews will take place on the 22nd May 2026.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London-only (a minimum of three days in our South London Centre per week)
1st stage interviews: 01/06 and 02/06
2nd stage interviews: 09/06
At The King's Trust, every relationship we build helps young people across the UK turn potential into opportunity. As a Senior Head of Collective Philanthropy, based in London, you will lead one of our most influential fundraising portfolios, shaping high-value collective giving that fuels life-changing programmes. You will oversee flagship initiatives, Women Supporting Women and the Enterprise Fellowship, working at the heart of a charity that blends entrepreneurial drive with deep social impact.
This is a senior leadership role with real scope. You will inspire and empower a specialist team to deliver multi-million-pound income, stewarding six and seven-figure gifts while developing new networks of committed supporters. Working closely with senior volunteers, trustees, ambassadors and colleagues across the Trust, you will create compelling philanthropic opportunities that reflect both donor ambition and the realities facing young people today. Strategic thinking, disciplined financial management and first-class relationship-building sit at the centre of your work.
Joining The King's Trust means joining an organisation defined by optimism, integrity and belief in young people. From our South London Centre, you will play a visible role during a landmark period for the charity, helping shape the future of collective philanthropy while modelling inclusive, values-led leadership. This is a rare opportunity to combine senior fundraising expertise with a clear social mission and lasting national impact.
What happens next?
Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Senior Head of Collective Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Head of Collective Philanthropy!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Help Change Attitudes towards Childhood
At Barnardo's, we believe in children – and in the power of influencing attitudes to create lasting change. As part of our Strategy & External Affairs department, the External Communications & Engagement function plays a critical role in shaping public understanding of the issues facing children and strengthening support for our work to deliver positive change.
We're looking for an experienced and ambitious Senior Manager (Campaigns & Communications Planning) to lead our advocacy campaigning activity and help coordinate impactful communications across the charity.
What Will You Be Doing as the Senior Manager (Campaigns & Communications Planning)?
- Lead and deliver advocacy campaigning activity that supports Barnardo's strategic aim to change attitudes towards childhood
- Oversee and manage a single, central communications grid bringing together activity from across the charity to maximise impact and audience experience
- Work closely with senior leaders and colleagues across Strategy & External Affairs, Fundraising & Marketing, Children's Services and other departments to plan, prioritise and integrate communications activity
- Collaborate with the Voice & Influence team to ensure children, young people, parents and carers help shape our advocacy and campaigning work
- Line manage up to five colleagues, providing clear leadership, support and development
This is a senior, influential role at the heart of shaping Barnardo's external voice which combines strategic oversight with hands-on leadership. You'll be part of a committed department that shares learning, supports wellbeing and is united in a clear mission: delivering change for children.
What Are We Looking For?
We're looking for a Senior Manager (Campaigns & Communications Planning) who has:
- Significant experience (at least five years) working in communications, advocacy and/or campaigning
- Experience of line management and operating effectively within matrix-managed environments
- A strong track record of communications planning in a large or complex organisation
- Excellent written, verbal and interpersonal communication skills
- A creative, curious mindset, with the ability to adapt quickly in fast-changing contexts
You'll also be able to attend in-person meetings at least twice a month in central London, and occasionally elsewhere in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.
Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:
- assess risk and ensure no opportunities for safeguarding are missed
- quality assure police responses to domestic abuse calls
- review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
- provide operational advice to officers deploying to incidents
- identify and facilitate referrals into specialist domestic abuse support services
- improve victim safety from the very first point of contact
Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.
This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.
PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.
MAIN DUTIES
- Call Review and Quality Assurance
- Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
- Provide constructive, specialist feedback to call handlers to strengthen practice.
- Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
- Review body-worn video (BWV) footage as required.
- Risk Assessment and Escalation
- Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
- Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
- Identify risk patterns and ensure timely action to safeguard victims.
- Operational Advice for Officers and Control Room Staff
- Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:
Ø protective order status
Ø history of prior callouts
Ø known risk indicators
Ø relevant vulnerabilities or perpetrator patterns
- Add safeguarding information to dispatch logs as appropriate.
- Multi‑Agency Work and Referrals
- Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
- Provide guidance on appropriate pathways for victims based on risk, identity, and need.
- Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.
- Learning, Development and Culture Change
- Support, inform, and where appropriate deliver training for call handlers and new recruits.
- Contribute to identifying themes, patterns, and learning for organisational improvement.
- Participate in review meetings with TVP, OPCC, and the Aurora Management Team.
- Independence, Governance and Data
- Maintain strict independence while collaborating constructively with police colleagues.
- Work within data protection legislation and information sharing policies, including in relation to police data.
- Maintain accurate, confidential case and activity records.
- Professional Responsibilities
- Maintain up‑to‑date specialist knowledge of domestic abuse practice.
- Participate in regular clinical supervision, case/workload reviews and line management supervision.
- Work flexibly to meet demand and support resilience across all FCR locations.
- Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
- Complete any other duties. appropriate to the role and level.
Corporate Responsibilities
- The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
- Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
- Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
- Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
- Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible.
IT Security
All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.
PERSON SPECIFICATION
This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment
DOMESTIC ABUSE SPECIALIST
Essential Skills, Knowledge & Experience
- Demonstrable, direct experience of supporting victims of domestic abuse.
- Strong understanding of:
- domestic abuse typologies
- risk assessment and safety planning
- dynamics of coercive control
- Understanding of trauma-informed practice principles, and their application to policing
- Ability to analyse risk quickly and accurately, including during crisis situations.
- Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
- Knowledge of local specialist services, including By and For providers.
- Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
- Ability to maintain professional boundaries and act with independence.
- Strong IT skills and ability to use case management or intelligence systems.
- Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
- Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
- Commitment to feminist ethos, equality, and anti‑discriminatory practice.
- Ability to work flexible hours, including evenings and weekends.
Desirable
- IDVA qualification via a recognised provider.
- Experience working with police or within a control room setting.
- Experience delivering training or workshops.
- Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
- Experience working in a crisis-response environment (e.g., helplines, emergency services).
Personal Qualities
- Compassionate, empathetic, and victim/survivor‑centred.
- Non‑judgemental, empowering approach.
- Ability to challenge constructively and maintain independence.
- Adaptable, resilient, and able to manage competing demands.
- Reliable, professional, and trustworthy.
- Reflective, with commitment to continuous improvement.
Other Requirements
- Enhanced DBS
- Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
- Ability to travel across Thames Valley locations.
- Access to a vehicle and valid UK driving
- This role is exempt from the Rehabilitation of Offenders Act 1974.
We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
Aurora New Dawn is a registered charity giving safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are an amazing local charity, supporting people across Huntingdonshire with cancer. Would you like to be involved in improving the lives of people affected by cancer?Are you confident and proactive, keen to seek out opportunities and listen to what people are doing and want to do to raise funds?
If yes, then the role of Fundraising Manager at HCCN might be for you!
All the charity’s income is generated through fundraising, grants, donations and gifts. This role is at the heart of our operations, central to ensuring a sustainable income stream, ensuring we continue to help people with cancer back to independence with a renewed sense of self-esteem. You’ll be a key part of our small but mighty Operations Team.
We need our Fundraising Manager to:
●Develop, implement, monitor and report regularly on an annual fundraising plan and budget to deliver the charity’s fundraising objectives while minimising financial risk
●Be responsible for the development and delivery of events
●Be the face of HCCN during fundraising events
●Recruit volunteers to assist at events, developing strong relationships and identifying and cultivating supporters to develop new fundraising opportunities and partnerships
●Keep the HCCN database up to date and ensure it is used as an effective means of communication, information, networking and reporting. Ensure all data is GDPR compliant.
●Work with the Operations Manager to review targets and budgets. Produce financial and activity reports, forming part of the charity’s financial and business plan review.
●Seek opportunities to apply for grants. Write grant applications for Trustee approval. Develop legacy giving
The attributes you will need:
●Represent the charity positively and professionally
●A strong relationship builder and networker, comfortable both in corporate environments and community settings.
●Able to recruit, develop, inspire and manage volunteers - individuals and teams
●Be proactive and have the confidence to use own initiative
●Strong team player
●Unflappable, ‘can do’ attitude
●Self-motivated and able to work without close supervision, once provided with guidance
●Identify and mitigate risks at fundraising events, including risk assessment
●know and care about people with cancer and the issues that affect them
Training will be provided.
This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area.
The time commitment is 25 hours per week. We offer pension benefits and paid holidays.
You must live within easy reach of Huntingdon and be able to drive with your own vehicle.
The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference.
To find out more about the role and how to apply please read our job description.
Our values, at HCCN:
- We are committed to evidence‑based practice
- We value compassion, dignity and respect
- We use our resources responsibly to benefit people affected by cancer
- We listen to understand the needs of the people we support
- We work in partnership with healthcare professionals
HCCN is a charity supporting people across Huntingdonshire living with or beyond a cancer diagnosis - living your best life despite cancer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Location: Predominately home based but must be available to travel to London for meetings and attend Trekstock events
This is a hands‑on, relationship‑led role at the heart of Trekstock’s fundraising, with real responsibility and the opportunity to take ownership within a growing team.
You’ll take ownership of key income streams including challenge events, corporate partnerships and supporter care, helping us grow income while delivering a brilliant experience for everyone who supports Trekstock.
You’ll work closely with existing partners such as Fujifilm UK and The National Lottery, while also contributing to the development of future partnerships. This is a role for a confident starter‑finisher who enjoys taking ideas from concept through to delivery and seeing work through with care and impact.
From managing our iconic Trek This City event to building long‑term partnerships with corporate supporters, you’ll play a key role in bringing new people into our community and keeping them connected to our mission. You’ll be trusted to take ownership, build strong relationships, and make things happen in a small but mighty team.
This role is ideal for someone with fundraising experience who’s ready to step up, embrace a challenge, and make a real difference to the lives of young people affected by cancer.
Key responsibilities
Challenge events & community fundraising
- Lead on the delivery and growth of Trekstock’s challenge events portfolio, including Trek This City, London Marathon places and third‑party events
- Recruit, manage and inspire participants and volunteers, supporting them to reach (and smash) their fundraising targets
- Build meaningful supporter journeys for fundraisers and volunteers that feel personal, motivating and on brand
- Work closely with colleagues and volunteers to promote events and bring supporter stories to life
- Monitor performance, income and ROI, spotting opportunities to grow, improve and refine our approach
- Attend and support events, working alongside volunteers on the day (including occasional evenings and weekends)
Corporate partnerships
- Develop and manage relationships with existing corporate partners, including multi-year charity partners
- Deliver engaging, high-quality partnerships that go beyond fundraising
- Identify opportunities to increase income and deepen engagement
- Support pitches, proposals and reporting for new and existing partners
- Ensure partners feel valued, inspired and connected to Trekstock’s impact and misson
Supporter care & fundraising operations
- Deliver excellent supporter care across all fundraising activity
- Manage key admin processes including thanking, banking and donation processing
- Maintain accurate records on the CRM/database (GDPR compliant)
- Support income tracking, reporting and pipeline management
Wider team contribution
- Contribute ideas to grow income and reach new audiences
- Represent Trekstock at events, meetings and networking opportunities
- Work collaboratively across the team to support campaigns and activity
- Stay curious; bringing in new ideas, trends and opportunities
About you
You’re a confident relationship‑builder who enjoys working closely with people and making things happen. You’re organised, proactive and comfortable juggling multiple priorities, and you genuinely care about delivering an excellent experience for supporters and partners. You thrive in a small team and are comfortable taking ownership, spotting opportunities and seeing things through from idea to delivery.
You’ll bring:
- Experience in fundraising (events, community, corporate or similar)
- Strong relationship management and communication skills
- The ability to manage multiple projects at once, from initial idea through to delivery and evaluation
- A self-starter mindset; you’re confident working independently and don’t need a big team around you to get things done
- Experience taking ownership of fundraising products or campaigns end-to-end
- A proactive, solutions-focused approach with the confidence to make decisions and keep things moving
- Experience using a CRM or fundraising database
- Good attention to detail (especially with donations and data)
- Confidence representing Trekstock externally
Nice to have (but not essential)
- Experience managing challenge events
- Experience working with corporate partnerships
- Knowledge of fundraising regulations, GDPR and Gift Aid
- Experience in a small to medium charity or start-up environment
The kind of person who’ll thrive here
- Warm, down-to-earth and great with people
- Happy to roll up their sleeves and get stuck in
- Comfortable balancing big ideas with admin detail
- Motivated by impact and purpose
- Communicates with empathy and authenticity
Benefits
- One duvet day per year
- Health and wellbeing benefits
- An extra day off for your birthday
- Additional annual leave over the Christmas period
Trekstock is committed to building an inclusive team and welcomes applications from people of all backgrounds and experiences.
To provide life-changing programmes, tailored support and expert guidance – all designed to reach every single person who needs us, wherever they are.
The client requests no contact from agencies or media sales.

