Head of community fundraising jobs
Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.
We support more than 4,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.
As Head of Communications and Fundraising, you will be a key member of the Senior Management Team, leading on raising the profile of Wimbledon Guild and driving income through diverse fundraising streams.
You will be responsible for providing clear, professional direction and leadership of Wimbledon Guild’s fundraising, volunteering and communications activities.
The role offers huge personal satisfaction and the opportunity to work with a talented, friendly team, as part of a supportive and collaborative organisation.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.



The client requests no contact from agencies or media sales.
The International Institute for Environment and Development (IIED), one of the world’s foremost independent international policy and research organisations, is seeking an outstanding fundraising and communications leader to work alongside our Executive Director and senior team.
Following the launch of our strategy - Manifesto for a Thriving World – and a recent organisational restructure, we decided to bring the functions of fundraising and communications together under a single Director. This is a tactical move, appreciating our funding sources, audiences, and how to reach them are quickly shifting, with the need to think differently about our brand, positioning, use of technology and relationships.
You will lead and shape our strategy in these areas, while also managing strong existing teams and being a key voice in IIED’s governing bodies. You will be the focal point for our institutional funding partnerships and take accountability for achieving a fundraising target and set of objectives. You will be at the heart of guiding IIED’s impact-focused communications, brand, marketing and influencing approach, as well as creating a reinforcing positive trajectory by connecting fundraising and communications.
In joining IIED, you will have the opportunity to work with creative, innovative and committed colleagues striving to achieve IIED’s six propositions. You will be part of an organisation hosting the Chair of the Intergovernmental Panel on Climate Change, supporting the Least Developed Countries in international negotiations and delivering highly influential research, events and equitable partnerships tackling climate change, nature loss and inequality.
About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.
- We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
- We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
- We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
- We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us
The Benefits
- Salary of £78,715 - £91,102 per annum dependent on experience
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)
This is a rare and exciting opportunity for a senior fundraising and communications leader with significant experience in an international NGO or charity settings to join our globally influential organisation at a moment of strategic transformation.
About You
To be considered as the Director of Fundraising and Communications, you will need:
- Significant experience leading fundraising functions, delivering multi-stream income generation strategies
- Significant experience overseeing a broad communications portfolio, including research communications, brand positioning, digital engagement and media, and internal communications.
- An impressive track record in securing large-scale funding and have exceptional communications and influencing skills across diverse stakeholders.
- Strong leadership experience in multi-cultural environments, building high-performing, values-led teams.
- The willingness and ability to travel internationally.
If you are ready for a career-defining role at a pivotal point for our organisation and the global community, we are waiting to hear from you.
The closing date for this role 24 March 2026.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
So, if you want to become our Director of Fundraising and Communications, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support to allthose affected by endometriosis, for example through our website, webinars and information leaflets, and via our local support groups, Helpline, webchat and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare practitioners, the public and the media; lobby for improved treatment and management; and support research. We have a big job to do and ambitious plans.
This is a new role that will play a vital support role within our Fundraising Team, helping to ensure the smooth and efficient running of fundraising activities. Working closely with the Public Fundraising Manager, as well as supporting the work of our Head of Development, Trusts and Grants Manager, and Endometriosis Friendly Employer Manager, this will be a busy and varied role.
The Fundraising Administrator will manage inboxes, fulfil merchandise orders, maintain accurate records, and provide high-quality administrative support across a variety of income streams including Community Fundraising, Events, Individual Giving, Corporate Partnerships, and more. Part of the role will also include supporting our fundraisers and Endometriosis Friendly Employers during in person events and awareness stalls, representing the charity and helping to build positive and lasting relationships with our stakeholders.
This role offers training opportunities for your professional development, and the chance to be part of a passionate team working towards a better future for all those with diagnosed and suspected endometriosis.
We are looking for a highly enthusiastic, motivated, and organised individual who is passionate about driving change for those with endometriosis. Whether you’re an experienced administrator orlooking to step into the charity sector, you will bring a positive attitude, commitment to high-quality work, and a willingness to learn.
You will be comfortable speaking with various stakeholders via email, phone, and in person, and ensure we have a strong and engaging presence at events. You thrive in a collaborative environment, but you’re also confidentin managing your own workload and prioritising tasks in a busy setting where no two days are the same.
Closing date for applications: 9am Monday 16th March -This vacancy may close earlier than the advertised deadline if a high volume of suitable applications is received. Early application is strongly encouraged.
Interview date: Wednesday 25th and Thursday 26th March at our office in London Bridge.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Liverpool, Manchester, Newcastle or Leeds (Hybrid working - 40-60% of your time in the office)
1st stage interviews: 07/04 and 08/04
2nd stage interviews: 14/04
We’re looking for a dynamic Head of Philanthropy – North to lead high‑value fundraising and build powerful, strategic relationships that fuel The King’s Trust’s life‑changing work. You’ll drive £100k+ giving from individuals and charitable trusts, shaping a place‑based strategy that directly supports disadvantaged young people to thrive.
In this leadership role, you’ll cultivate a portfolio of prospects, inspire senior volunteers, and craft compelling, bespoke proposals that secure transformational, multi‑year support. Working collaboratively with colleagues across Fundraising, Operations and Finance, you’ll play a pivotal role in our 50th anniversary campaign and the continued growth of philanthropy across the region.
If you’re an exceptional relationship‑builder with a track record of securing major gifts, a strategic mindset, and the confidence to influence at the highest level, we’d love to hear from you. Bring your passion, creativity and drive, and help us create opportunities for young people who need them most.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Philanthropy!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
About the role
We are seeking an ambitious, strategic and relationship-driven Head of Corporate and Employer Partnerships to lead and deliver a national, high-impact partnerships strategy. This role is central to our growth plans and will generate sustainable income, deepen corporate and employer engagement and create tangible employment outcomes for young people. You will combine commercial instinct with social purpose - building partnerships that deliver measurable impact for young people and clear strategic value for corporate and employer partners.
Key information
- Salary: £50,000 - £60,000 dependant on experience
- Contract: Full time, Monday-Friday, 9.30 – 5.30mpm with some out of hours work needed for events such as Spear Celebration
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
- Closing date: Friday 27th March, 09.30am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships
- Significant experience within the corporate sector, with an established network of relationships across national businesses and employers
- Proven experience of delivering growth strategies and achieving income target, with a strong track record of securing and managing high-value (£100k+) partnerships
- Demonstrable experience of leading and developing high-performing teams
- Credible, confident and persuasive communicator with excellent relational skills and the ability to influence stakeholders at all levels, including C-suite
- Resourceful and proactive, ability to manage multiple priorities, drive projects forward to completion and establish effective processes and structures
We are an office-based organisation and value the collaboration and opportunities to work creatively and build community that this offers us, with staff spending time in the working week both at home and in the London office.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Salary: £53,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 8th March
Benefits: 12% pension, cycle-to-work scheme, training and development budget
We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.
As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.
To be successful as the Assistant Head of Community Fundraising, you will need:
- Extensive experience in community and events fundraising, including strategic planning and delivery.
- Proven ability to manage budgets and lead high-performing teams to achieve income targets.
- Excellent communication and influencing skills, with experience building collaborative relationships at all levels.
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2812EI.
We are seeking an experienced Fundraiser to take ownership of a strategic role with real influence. You’ll design and deliver a bold plan to grow individual and community income, leading donor acquisition, retention and stewardship while overseeing the programme to build meaningful local relationships that strengthen our funding and deepen community support.
This role presents an opportunity to make a tangible difference to the people and communities that our Hospice serves. As the lead for this income stream, you’ll see the direct impact of your work in improved services and patient care, shape how we engage supporters for years to come, and leave a lasting legacy by growing an essential, sustainable source of funding.
This role is for you if:
- You’re energised by building strategy and owning a fundraising income stream end-to-end.
- You’re a relationship-builder who can cultivate donors, volunteers and local partners.
- You’re motivated by seeing the direct impact of your fundraising on patient care and services.
- You want a hands-on role where you can shape systems, processes and long-term plans.
What you’ll be doing:
- Developing and owning the individual giving and community fundraising strategy and annual plan.
- Designing and delivering donor acquisition and retention programmes (welcome journeys, regular giving, renewal campaigns).
- Creating and managing a high-quality stewardship programme: personalised communications, events and impact reporting.
- Working with the Community Fundraising Lead to recruit, support and mobilise volunteers and community fundraisers; coordinating local events and activities.
- Working with Communications to produce campaign materials, stories and digital content.
- Managing donor records, segmentation and reporting in the CRM; monitoring performance against targets.
What we’re looking for:
- Proven experience in individual giving or equivalent (3+ years).
- Strong interpersonal skills and confidence engaging donors, volunteers and local businesses.
- Track record of developing and delivering acquisition, retention and stewardship activity.
- Good project management, organisation and ability to work independently across competing priorities.
- Experience with CRM systems and data-led decision-making.
- A values-led approach, excellent written communication and attention to detail.
Why join us?
- A meaningful role where your work directly improves care and support for local people and families in rural Northumberland.
- Opportunity to lead a strategic post and make a tangible, long-term impact.
- Opportunities for professional development and to shape fundraising practice.
- Local travel to connect with supporters and community partners.
Location: Hexham, hybrid working will be considered.
Hours: Full-time, with some weekend and out of hours working
Reports to: Head of Income Generation
Closing date: 9 March
Interviews: w/c 16 March
The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. They are now seeking a senior corporate partnerships specialist to lead Acorns’ newly formed Partnerships Team, which combines corporate new business, account management and community income streams.
A member of the Fundraising Leadership Team, the role will be responsible for securing and managing high-value strategic partnerships with businesses while simultaneously driving engagement with local community groups, education partners, and faith groups, ensuring clear tiering, structured pipeline progression and robust income performance.
The role will also act as Partnerships lead for the upcoming £5m fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.
As Head of Partnerships, you will:
- Report to the Associate Director of Fundraising and line manage a team of four (Senior Business Development Manager (Corporate), Senior Corporate Partnerships Manager Senior Community Partnerships Manager, Partnership Engagement Officer)
- Form part of the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working
- Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
- Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
- Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
- Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnership
Essential skills and experience:
- Strong corporate fundraising background within a charity setting
- Proven track record of securing six-figure corporate gifts
- Experience managing and motivating teams to deliver robust income targets
- Experience designing strategies, annual plans and budgets and adapting them as required
- Strong knowledge of the corporate landscape, regionally and ideally nationally
- Confidence leading high-value pitches, negotiations and senior stakeholder engagement
- Experience of forecasting, reporting and managing income performance
- Strong working knowledge of CRM systems and fundraising compliance
Desirable:
- Experience across both local AND national corporate partnerships
- Exposure to community fundraising or engagement programmes
- Experience working on appeal boards or high-value campaign activity
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall).
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
Hours: A minimum of three days per week up to full time
Contract: Permanent
Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year
Reports to: Head of Marketing, Communications and Fundraising.
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness.
About your role
This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships.
Please note that we do not accept CVs or applications that are not submitted using our standard application form..
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Face to Face Fundraising
Reference: MAR20265489
Location: Home-based, Flexible in UK + Regular UK Travel
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £70,490.00 - £75,275.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The Head of Face-to-Face Fundraising provides strategic leadership and operational oversight of the RSPB’s face-to-face fundraising programme across the UK.
This role is responsible for delivering significant annual supporter acquisition volumes, ensuring an exceptional supporter experience, maintaining sector-leading compliance and safeguarding standards, and building high-performing in-house fundraising teams.
As a senior leader within Fundraising, you will shape the future of the RSPB’s acquisition strategy, drive innovation within the face-to-face channel, and ensure sustainable long-term growth in regular giving and lead generation to support our mission of creating a world richer in nature.
Key Duties:
- Develop and implement an ambitious multi-year Face-to-Face strategy that drives sustainable acquisition growth and contributes to long-term supporter value.
- Lead budgeting, investment planning and forecasting for all F2F channels, ensuring accountability for ROI, cost-effectiveness, and delivery against income and acquisition targets.
- Lead the evolution of F2F propositions, messaging and materials to ensure they are insight-led, compliant, and aligned with the RSPB’s brand and fundraising strategies.
- Champion innovation across the programme, introducing new approaches to optimise ROI and reach new audiences.
- Monitor market trends, regulatory changes and competitor activity to ensure the programme remains compliant, competitive and forward-thinking.
- Act as the organisational lead for face-to-face fundraising compliance, ensuring all activity adheres to the Fundraising Regulator Code, Charity Commission guidelines and data protection legislation.
- Lead, develop and inspire a multi-disciplinary F2F team by fostering a culture of excellence, accountability, continuous improvement and supporter-centred behaviour.
- Work closely with insight teams to analyse performance data, supporter quality, attrition levels and long-term value across channels.
- Develop KPIs and reporting frameworks to provide senior leadership with clear visibility of performance, risks and opportunities.
- Build strong relationships with internal stakeholders including fundraising, digital, data and technology, communications, brand, marketing and marketing operations, finance and UK country teams to deliver integrated acquisition strategies.
- Champion the role of Face-to-Face fundraising within the RSPB, working with senior leaders and cross-functional teams to increase its prominence and ensure strategic alignment.
- Work closely with the Head of Membership Marketing & Retention to ensure seamless integration between acquisition, onboarding and stewardship journeys.
- Oversee procurement, contract management and ongoing performance of external delivery partners to ensure alignment with organisational goals.
- Lead relationships with external partners, suppliers and agencies, ensuring high-quality delivery, strong return on investment and value for money.
Essential Criteria:
- Able to design and deliver a UK-wide face-to-face or high-volume acquisition programme that achieves agreed supporter and income targets.
- Able to lead and develop regionally dispersed, field-based teams, including setting objectives, monitoring performance and holding managers accountable for results.
- Able to analyse performance data (e.g. conversion, attrition, ROI and quality metrics) and use insight to optimise programme performance.
- Able to manage and monitor programme budgets, including forecasting expenditure and assessing return on investment.
- Able to communicate strategic plans, performance outcomes and risk clearly in written reports and verbal presentations to senior stakeholders.
- Able to work collaboratively with internal teams and external partners to align acquisition activity with organisational strategy.
- Able to travel regularly across the UK to support field operations (by public transport or other means)
- Knowledge of Fundraising Regulator guidance, safeguarding requirements and quality assurance processes relevant to face-to-face fundraising.
- Experience of leading large-scale, multi-site face-to-face fundraising or high-volume acquisition activity in a charity or commercial environment.
- Experience of managing external agencies or suppliers and implementing operational processes that improve performance, compliance and supporter experience.
Additional Information
- This is a home-based role with regular travel across the UK to support teams, partners and operational activity.
- This is a Permanent role for 37.5 hours per week.
- A full, valid UK driving licence is required as the role involves frequent travel to remote locations across all four countries.
Closing date: 23:59, Sunday 29th March 2026
We reserve the right to close this advert once sufficient applications have been received.
We are looking to conduct interviews for this position from 6th April.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.
Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.
As Head of Donor Experience, you will:
- Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
- Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
- Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
- Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
- Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
- Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
- Lead insight generation and segmentation strategy to inform fundraising performance and income growth
- Establish and maintain a centralised compliance framework across fundraising activity
- Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
Essential skills and experience:
- Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
- Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
- Experience managing and motivating teams to deliver operational excellence and performance improvement
- Experience designing and implementing strategy, annual plans and process improvements
- Strong working knowledge of CRM systems, data governance and supporter database management
- Confidence influencing senior internal stakeholders and driving cross-team collaboration
- Experience of reporting, performance analysis and using insight to inform decision-making
- Strong understanding of fundraising compliance, including GDPR and sector regulation
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.
With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks.
This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.
Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.
Line Manager: Provisionally the Chairman of the board of trustees
Accountable to: Provisionally the Pepper Foundation board of trustees
Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.
Salary: £46000-£50000 FTE Pro Rata (depending on experience).
Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.
Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.
Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.
Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.
Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.
Management: The Head of Fundraising will manage and support:
• the fundraising team comprising a Fundraising Officer and Community Fundraiser
• the communications, marketing and PR agency
• our Database administrator (volunteer, part time)
• our Volunteer Co-ordinator (volunteer, part time)
Works with:
• the Head of Trusts and Foundations
• the Accounts Administrator (volunteer, part time)
Key relationships:
• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers
• Pepper board of trustees
• Colleagues at our partner hospices
Key requirements:
• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.
• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.
• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity
• Build fundraising campaigns to gain support through direct marketing
• Deliver agreed fundraising strategies, business plans and budgets
• Drive, monitor and report on the progress of the fundraising strategy and budget
• Ensure that the charity’s case for support is compelling, inspirational and effective
• Maximise, develop and retain records of financial contributions from all sources
• Raise public awareness to position the charity as one of the top three local charities
• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training
• Attend meetings and events to deliver promotional talks and presentations about the charity
• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme
• Attend trustee meetings and prepare reports on all fundraising and marketing activities
• Manage the recruitment of new fundraising staff and volunteers
The client requests no contact from agencies or media sales.
This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.
Responsibilities
CORE
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Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices
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Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.
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When required, be an active and engaged member of CALMs EDI Supergroup.
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Be a data steward for fundraising, ensuring quality data management.
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Support the fundraising team with financial data queries
Role specifics
Stewardship:
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Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.
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Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities.
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Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required.
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Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.
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Support on the maintenance, optimisation and creation of relevant pages on the CALM website.
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Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations.
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Support the Social Fundraising Manager with ad moderation where required
Operational and administrative support:
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Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM
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Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank.
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Support retention activities, including upgrade, reactivation and loyalty journeys.
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Provide administrative support for acquisition and retention campaigns
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When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)
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Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience.
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Support the teams with finding cost effective travel and hotels to support event delivery.
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Support the Head of Public Fundraising with month end financial reconciliation processes
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Identify and code income across various fundraising platforms.
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Preparing data and uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver
Fulfilment:
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Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.
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Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues.
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Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.
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Run daily checks of the supporter store to ensure order fulfilment can be carried out.
Your profile
Competencies
Essential
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Excellent verbal and written communication skills
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A keen eye for detail
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A high level of computer literacy
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Excellent interpersonal and relationship building skills
Desirable
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Passion and flair for fundraising
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Data analysis skills
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Comfortable working in a fast-paced, creative and forever-changing environment.
Reports to: Senior Fundraising Manager
Contract: Full time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £30k - £35k per annum
A work environment that values creativity, personal growth and collaboration.
The closing date for applications is Friday 20th March 2026.
To help people end their misery, not their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ORGANISATION: Crann
POSITION: Head of Fundraising
CONTRACT: Full-time, permanent role.
SALARY: €82,500
LOCATION: This role is based at the Crann Centre in Ovens, County Cork. There is an opportunity for hybrid working with the SMT currently working 1 day from home.
BACKGROUND
Crann supports children, adults and families living with neuro-physical disabilities across Munster. Through a community-based, family-centred approach, Crann delivers specialist services that focus on health, wellbeing and participation across the lifespan. The organisation currently supports over 800 families and works closely with individuals, carers and professionals to address the real and practical challenges faced by families living with lifelong disability.
Since commencing services in 2019, Crann has grown steadily in both scale and ambition. The organisation is now entering a new phase focused on long-term sustainability, evidence-informed practice and strengthening its ability to deliver services and influence how disability supports are planned and delivered.
ABOUT THE ROLE
Crann is now seeking to appoint a Head of Fundraising, a senior leadership role responsible for developing and leading a sustainable fundraising function to support the organisation’s mission and future growth. This is a newly created role and represents a shift from organically grown, CEO-led fundraising to a more structured and strategic approach that supports scale, complexity and long-term financial sustainability.
Reporting to the CEO and sitting on the Senior Management Team, the Head of Fundraising will be responsible for setting fundraising strategy, translating it into clear operational plans, and ensuring the systems, structures and ways of working are in place to deliver consistent and diversified income. The role will involve leading and developing a small fundraising team, strengthening capability, clarity and accountability across the function.
In addition to building the fundraising function, the Head of Fundraising will personally manage a portfolio of key donor relationships and income streams, working directly with funders, donors, partners and stakeholders. The role will also contribute to the organisation’s longer-term ambitions, including preparing for future capital fundraising and supporting deeper engagement from senior leaders and the Board in fundraising activity.
If you’re a senior fundraising leader with experience building sustainable fundraising functions and managing key donor relationships, we’d love to hear from you.
We are seeking an experienced relationship driven Fundraiser to take ownership of a strategic role with real influence. You’ll own the philanthropy and major gifts portfolio — identifying, cultivating and stewarding high-net-worth individuals, high-value corporate partners and trusts & foundations — and shape a compelling case for support that unlocks multi-year funding and strategic partnerships.
In this new role you will close significant gifts, steward long-term relationships and see the measurable difference your work makes to patients and families.
This role is for you if:
- You’re motivated by securing high-value support and building long-term philanthropic relationships.
- You enjoy high-touch, strategic stewardship and personalised donor engagement.
- You’re confident working with senior leaders, trustees and external stakeholders in fundraising asks.
- You want to design and deliver a major-gifts strategy that shapes organisational growth.
- You seek a role where commercial awareness, relationship-building and impact reporting matter.
What you’ll be doing:
- Developing and owning a 3–5 year philanthropy and major gifts strategy aligned to our priorities and targets.
- Identifying, qualifying and cultivating major donor prospects, corporate partners and foundation opportunities.
- Delivering a stewardship programme for legacy giving.
- Preparing bespoke proposals, briefing materials and stewardship plans for high-value supporters.
- Leading solicitation and negotiation of major gifts, multi-year pledges and corporate partnership agreements.
- Working with a trusts & foundations fundraiser on applications, reporting and relationships to maximise grant income.
- Working with CEO/Board to involve senior leadership in cultivation and asks; coordinating donor visits and stewardship events.
- Maintaining CRM pipeline, forecasting, compliance with donor agreements and reporting on performance.
What we’re looking for:
- 3+ years’ experience with a proven track record in major gifts, philanthropy or senior fundraising.
- Exceptional relationship-building, presentation and negotiation skills with senior stakeholders.
- Experience writing successful trust/foundation proposals and managing grant relationships.
- Strong strategic thinking, pipeline management and financial forecasting abilities.
- Excellent written skills for proposals, reports and personalised stewardship communications.
- Discreet, professional approach to donor confidentiality and ethical fundraising practice.
Why join us?
- Influence service delivery directly by securing funding that expands and sustains Hospice care.
- Lead a strategic, high-profile fundraising area with visibility to senior leaders and trustees.
- Opportunity to build and shape a major-gifts programme and leave a lasting legacy.
- Flexible working and the chance to build meaningful relationships across our community and partner network.
Location: Hexham, hybrid working will be considered.
Hours: Full-time, with some weekend and out of hours working
Reports to: Head of Income Generation
Closing date: 9 March
Interviews: 16 March
The client requests no contact from agencies or media sales.