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Science for Animal Welfare, Remote
£31,236 - £37,694 per year
Build a thriving animal welfare science community: coordinate member journeys, events and engagement in this remote UK coordinator role.
Posted Apply Now
Top job
Closing in 7 days
Dogs Trust, Loughborough (On-site)
£12,378 per year, plus benefits (£30,946 FTE)
Seeking A skilled professional to oversee rehabilitation facilities, providing physio and hydro to support dogs recovery and wellbeing.
Posted 5 days ago
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Closing in 7 days
Dogs Trust, Liverpool (On-site)
£34,252 per year
We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre.
Posted 5 days ago
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Cats Protection, Remote
Up to £42,182.64 per year plus excellent benefits
Regional Community Behaviourist
Posted 5 days ago
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Leicester & Leicestershire Animal Aid Assoc, Leicester (Hybrid)
£19,000 - £23,000 per year
Seeking an experienced and enthusiastic individual passionate about fundraising and animal welfare
Posted 3 days ago Apply Now
Top job
Closing in 7 days
Battersea Dogs & Cats Home, Battersea (Hybrid)
£47,100 per year
Posted 5 days ago
Closing tomorrow
The Guide Dogs for the Blind Association, Atherton (Hybrid)
£18,600 per year + excellent benefits
Posted 6 days ago
Closing in 4 days
Woodgreen, Pets Charity, Godmanchester (On-site)
£21,840 per year (full time equivalent salary £27,300 per annum), with an additional market supplement of £1,760 per annum (full time equivalent £2,200 per annum)
Posted 3 days ago
Closing in 3 days
RSPCA Finchley, Golders Green and Hendon District Branch, N2 9AS (Hybrid)
£32,000 - £35,000 per year
Posted 3 weeks ago Apply Now
Birmingham Dogs Home, Multiple Locations (Hybrid)
£32,755 per year
Posted 2 weeks ago Apply Now
Closing in 2 days
Battersea Dogs & Cats Home, Battersea (Hybrid)
£51,313 per year
Posted 1 week ago
Page 1 of 1
Remote
£31,236 - £37,694 per year
Full-time
Temporary (1 year contract)
This job is closed.
Job description

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Please note, you must have the right to work and reside in the UK to apply.

 

Key Responsibilities 

Membership 

  • Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
  • Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
  • Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
  • Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
  • Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
  • Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
  • Analyse data and report on member acquisition, retention, trends and engagement. 
  • Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

  • Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
  • Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
  • Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
  • Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
  • Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
  • Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
  • Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

  • Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
  • Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
  • Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
  • Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
  • Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
  • Collaborate with scientific staff to deliver member-only roundtables. 
  • Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

  • Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
  • Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
  • Experience planning and delivering both online and in-person events. 
  • Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
  • Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
  • Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
  • Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
  • Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
  • Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
  • A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.

Application Instructions

Please submit your CV and a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us. Please include the names of two referees who we may contact if you are shortlisted and specify your notice period.

Your application will be assessed on both your CV and letter.

Anonymous application allows us to screen applications based solely on suitability for the role.

Organisation
Science for Animal Welfare View profile Organisation type Registered Charity Company size 11 - 20

Discover what matters to animals, develop scientific solutions to animal welfare problems and disseminate evidence-based information.

Science for Animal Welfare logo Play
Posted on: 20 August 2026
Closed date: 13 September 2026 at 23:30
Tags: Communications, Engagement / Outreach, Events / Activities

The client requests no contact from agencies or media sales.

This job is closed.