Entry level jobs

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.

Position: S11313 Stroke Support Coordinator

Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 September 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.  

The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.  

The main duties and responsibilities include:

• Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
• Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
• Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
• Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity. 

To succeed in this role, you will have:

• Previous experience of working in a customer or supporter service environment
• Administrative experience in a busy office environment
• Experience of using Raiser’s Edge or similar Customer Relationship Management database
• Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
• Excellent attention to detail, especially when entering data.
• Good working knowledge of MS office, including Word, Excel and Outlook.

For a full job description and person specification please see the link below.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

 Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.  This new role offers an excellent opportunity to develop a range of communications skills and experience in a small friendly team in a mission organisation context.

We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 1 year relevant experience in a communications role.

You will have excellent communication and organisational skills, be able to prioritise tasks and present information in front of groups of people.

The role includes;

· Assisting in the creation of Interserve’s regular internal and external email communications;

· Creating and sharing social media content in line with Interserve’s strategy and values;

· Representing Interserve at events, both locally and nationally;

· Working with Interserve supporters to give a high level of supporter care;

· Assisting in the planning and implementation of fundraising events.

The role is hybrid, with a mix of time spent in our Birmingham National Office and working from home, with up to 5 days per month of national travel.  The salary is £25,046 for full time hours.  This role has an occupational requirement.  All applicants should have the right to work permenantly in the UK and should be aware that a DBS check will be undertaken at offer of employment.

Further details can be found on our website: 

Interview date: Wednesday24th September

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.

Venn Group are delighted to be partnered with a leading sustainability charity, committed to raising standards and driving positive change within the hospitality sector. We are seeking a proactive and motivated Fundraising Officer to play a key role in growing income streams and building strong supporter relationships.

Key responsibilities of the role:

• Implement approved sales and fundraising strategies and workplans
• Translate targets into outreach schedules, campaigns, and account plans
• Monitor market trends and provide feedback for strategy refinement
• Ensure alignment with brand, impact frameworks, and ethical standards
• Build and manage a qualified pipeline across all key funder segments
• Execute full business development cycle
• Deliver offerings (e.g. memberships, consulting, events) with consistent value
• Lead compliant bid submissions and tenders
• Develop tailored proposals, decks, and budgets using templates
• Communicate case for support with clear outcomes and partner benefits
• Collaborate with programme leads on offer packaging and pricing
• Manage onboarding, delivery, reporting, and recognition processes.
• Ensure timely and accurate grant and sponsorship reporting
• Maintain revenue forecasts and update pipeline dashboards
• Work with Finance on contracts, invoicing, and audits
• Apply pricing and margin guidelines; ensure compliance.
• Follow fundraising, data privacy, and ethics policies.
• Provide content for marketing and lead-generation campaigns
• Help build internal capacity on donor relations and pipeline hygiene
• Integrate KPIs and impact narratives into pitches and proposals
• Keep CRM data accurate and meet activity SLAs
• Track and improve conversion rates and pipeline performance
• Share market feedback to refine strategies and offerings

Ideal candidate profile:

• Strong proposal writing, pitching and negotiation skills
• Demonstrated success executing sales and/or fundraising plans with measurable revenue delivery
• Experience delivering defined sponsorships, partnerships, or commercial offers tied to programmes/services
• Charity / Hospitality sector experience

Agency reference number: J90493

Location: Central London

Duration: 6 months temp – permanent

Pay rate: £18 - £20 per hour

Working hours: 35 hours per week

Working pattern: Hybrid (2/3 days per week on-site)

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Do you believe the economy can be changed to serve people and planet? Are you passionate about bold ideas, economic justice and sustainability? Do you want to kickstart your career in economic research and policy? If so, we’d love to hear from you.

For 40 years, NEF has turned big ideas, rigorous research and community power into real-world change. At this critical moment in politics, we’re looking for an Assistant Researcher (Economist track) to join our economy and environment team.

Working with a talented group of economists and researchers, you will contribute to high-quality research and policy development across areas such as macroeconomics, finance, labour markets, energy, transport and local economies. You’ll help create datasets, draft reports and blogs, support fundraising bids, and translate complex ideas into clear, accessible insights that shape public debate. You’ll also play a role in project delivery, administration and building networks across politics, academia, civil society and business.

We’re looking for someone with a degree (or equivalent experience) in economics or a related field, strong research and data skills, and the ability to write clearly for different audiences. Some coding or statistical software experience (Stata, R, Python) would be an advantage. Just as important is curiosity, creativity, good organisation, and a commitment to building a fairer, greener economy.

Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary range: £37,149 - £41,377
Location: London/South East (in-office min two days per week)
Contract type: Permanent

How to apply

Deadline for applications: midday, 17th September 2025
Interviews: w/c 29th September
Start date: ASAP

To apply, please send your CV and responses (in Word format) to the following three questions:

1. Tell us about one economic policy area in the UK that you’re most interested in, and why it matters right now (200 words max).
2. Share one dataset you’ve worked with (academic, work, or self-initiated). What question did you investigate and explain your methodology? (250 words max).
3. Pick a recent economics headline and explain it in plain language, as if writing for a blog post (200 words max).

Please also complete the Equality and Diversity monitoring form.

You must be eligible to work in the UK, as we are unable to sponsor visas.

NEF is committed to equal opportunities, and we particularly welcome applications from people under-represented in research and policy — including Black, Asian and minority ethnic candidates; disabled people; LGBTQIA candidates; people with mental health conditions; and those from working class backgrounds. We also strongly encourage applications from anyone who is prepared to learn and grow on the job, and stress that past think tank experience is not required.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

About TimeGivers
TimeGivers is a young, dynamic and rapidly growing charity dedicated to empowering young people to make a positive impact in their communities. As an entrepreneurial organisation in our growth phase, we're building innovative programmes that connect children with meaningful volunteering opportunities, helping them develop empathy, leadership skills and a lifelong commitment to giving back. Our creative approach brings together young people and local organisations along with volunteers from the community and corporates, to create transformative community service experiences.

The Role
We're seeking a passionate and strategic Programme Manager to join our entrepreneurial team. This role is perfect for someone who thrives in a creative, fluid environment and is excited about building programmes from the ground up and developing meaningful relationships with a growing network of partner schools as we scale our impact. This is a London-based role, primarily working at the charity’s headquarters in West London.

Role starts from September 2025. 

What You'll Own

• Building relationships with existing school partners and identifying and onboarding new school partners
• Designing and leading innovative volunteering programmes
• Monitoring and collating impact from the charity’s programmes and refining the charity’s impact data collection
• Managing programme/ event budgets

Key Responsibilities

Programme Delivery

• Promoting the charity’s work with new school and community partners and onboarding new schools
• Preparing proposals and designing and organising volunteering programmes with partner schools.
• Leading the programme delivery across a range of activities, including trips, clubs, giving back days and one-off events an projects
• Recording event data on the charity’s CRM
• Ensuring the safety and compliance of all TimeGivers’ activities including conducting risk assessments and  ensuring adequate staffing levels

Monitoring, Evaluation and Learning

• Compiling termly/ end of year school impact reports
• Collating impact from all school partners
• Liaising with external impact consultants as required, refining the charity’s metrics, impact data and collection

Finance and Fundraising

• Preparation and ownership of event/programme budgets
• Issuing donation requests and receipts to the charity’s partners.
• Recording and monitoring expenditure for all programme activities, liaising with the charity’s finance team when required
• Liaising with the Fundraising team and assisting with programme related grant applications

Join Us if You Are

• Passionate about young people and connecting them with their communities 
• A natural relationship builder
• A creative thinker who loves developing new ideas and solutions
• Organised and practical and able to effectively lead teams in the delivery of programme activities
• Energised by creating meaningful experiences for and working with children
• Committed to safeguarding and child protection
• A flexible thinker and team player able to collaborate effectively across departments
• Passionate about creating exceptional volunteer experiences

Must-Have Qualities

• Strong safeguarding awareness and commitment
• Good communication and interpersonal skills with all age groups and stakeholders
• Experience coordinating events or programmes involving children
• Strong project management capabilities
• Comfortable with data analysis and impact measurement
• Digital-savvy with experience in standard office software
• Proactive problem-solver
• Demonstrated ability to build and maintain strong relationships

Bonus Points

• Experience working with children's charities
• Event management experience
• Safeguarding certification

What We Offer

• Opportunity to shape young people's volunteering experiences
• Chance to build programmes from the ground up in a growing organisation
• Real ownership and impact
• Supportive, mission-driven team culture
• Professional development opportunities
• Chance to work with diverse community partners
• Environment that welcomes and rewards creative thinking

Safeguarding
TimeGivers is committed to safeguarding and promoting the welfare of children. This post is subject to an enhanced DBS check and satisfactory references. All staff and volunteers are expected to share this commitment.

Job Summary

• Job title: Research Events Coordinator
• Area of work: Arts and Heritage
• Contract type: Fixed Term - Until December 2026
• Employment type: Full-time
• Location: London
• Working environment: Onsite 5 times a week
• Working hours: 35 hours per week - with occasional weekend work

Overview / Purpose

The Research Events Coordinator plays a central role in the organisation's mission to build a world-leading Research Centre. This department coordinates, generates, and champions research activity across the organisation. The Research Events Coordinator contributes the Department's central mission to advance knowledge through the conception, creation, delivery, and dissemination of the highest quality research events aimed at the widest possible public and specialist audiences, undertaken through many diverse channels and through the organisation's local, national, and international research projects and partnerships.
The role holder provides efficient and effective administration and coordination of the organisation's annual programme of research events, organised by the Research Department in collaboration with research-active staff from across the institution. In coordination with other Research Department staff, in particular the Research Centre Manager, you are responsible for the overall planning, delivery, and archiving of all research events, both in-person and hybrid. This includes (but is not limited to): research seminars, exhibition colloquia, scholarly workshops, academic conferences, annual lectures, and other internal research events. You will also support the Centre's front-of-house duties and will provide administrative support for further research activity as deemed appropriate or suitable by the Head of Research.

Key Responsibility

Support the Research Centre Manager, Senior Research Lead, and Head of Research in:
Events Administration

• Attend meetings, take and circulate notes on event planning and preparation.
• Assist the Research Centre Manager, Senior Research Lead, Head of Research, and all other event-hosting staff with: coordinating Calls for Papers; liaising with speakers and collaborators; providing administration for all aspects of events planning.
• Book travel and accommodation for external speakers (and VIP attendees); attend any related invoices and ensure prompt payment of the same.
• Book venues and prepare rooms for conferences, seminars, and all other Research Centre events, e.g. arrange furniture, set up refreshments.
• Arrange, as necessary, all IT and AV support for events, including speaker and participant digital access for online events, facilitating practice sessions, and any livestreams and recording of events.
• Work at evening events (outside office hours) at the organisation or events hosted at external locations, as required (agreed in advance).
• Provide technical support at digital events, including setting up hybrid planning meetings between internal and external colleagues.
• Coordinate with AV/Digital event recordings for archive and/or release to participants and the general public.
• Maintain the contacts/networks database as it relates to event attendees, speakers etc.

Communications and Advertising:

• Produce event copy, as required, for the website, e-newsletter for research networks, etc.
• Liaise with the Digital Team over online event pages on the website and over the booking system; monitor event bookings.
• Ensure that the web information about the Research Centre remains current; liaise with the Digital Team about web content.
• Maintain and develop the email list of subscribers to events mailings and to the newsletter.
• Co-ordinate the regular research email newsletter; liaise with content providers for the newsletter; produce event copy, as required, for e-newsletters for research networks, etc.
• Work with Digital and Creative Teams to create event templates for invitations that match the brand, the research theme and audience of the given event.
• Work to promote upcoming research events using internal and external advertising platforms, as appropriate.

Research Centre Administration:

• Provide front-of-house support to the Research Centre, as necessary.
• Attend and take and circulate notes, as required, at relevant committees/working groups for research.
• Work with Senior Research Lead and Research Centre Manager to carry out administration related to research projects, including assisting with budgets, processing invoices, securing image rights, publishing web content, liaising with external collaborators and visiting fellows, booking travel and accommodation and providing administration for all research project activities.

Key Required Skills

• Substantial experience of event management to coordinate projects and events, ideally within a large, multipart organisation.
• Ability to develop and manage detailed project timelines and workflows.
• Excellent communication skills, written and verbal.
• Excellent organisational and administrative skills with excellent attention to detail (e.g. creating travel itineraries; making bookings; taking minutes of meetings; maintaining calendars and room booking systems).
• Proven track record in numeracy and financial data-handling experience; experience maintaining and managing information on a relational database.

Key Required Attributes

• Ability to organise/prioritise complex tasks and workflows, and to meet deadlines.
• Proactive, self-motivated, and resourceful; able to take the initiative and be imaginative in problem-solving; able to understand the need to escalate an issue as situations permit.
• Ability to work collaboratively as part of a small team.
• Ability to adapt to situations as they arise and to remain flexible.
• Experience working in a visitor-facing environment, with effective communication and interpersonal skills when interacting with internal/external stakeholders; willing to be actively involved in all levels of event delivery.

Additional Considerations and Criteria

• Some evening or weekend work will be required to support Research Centre events (time off in lieu will be given).
• Occasional travel may be required.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to be considered. This role is looking to shortlist quickly, so if you have not been contacted, please assume you have not been successful.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking to recruit a Retail Assistant to join our team based at our London site. You will join us on a part-time basis working 988 hours per year on an annualised contract for a fixed term period of 1 year. In return, you will receive a salary of £13,685.93 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Retail Assistant role:

We are looking to recruit a retail assistant.

You will be part of a customer focused team working across both the museum’s retail outlet and admissions point. The ideal person for this position should have excellent customer service skills and the ability to promote and up-sell products, experiences, and activities to our visitors, have a friendly attitude and the ability to multi-task. You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first-class service and connected with our compelling stories.

Based on an annualised contract, your total annual working hours will be equal to 988 hours. A working week will have a minimum of zero hours and a maximum of 35 hours. A working shift will normally be no less than 4 hours and no more than 7 hours. A normal working week will not exceed working 5 days out of 7. Actual weekly hours will depend on operational requirements. Standard hours will be between 9.30am and 5.30pm but are subject to change based on reasonable and timely operational requirements, including working regular weekends.

Key responsibilities of our Retail Assistant include:

• Providing high standards of customer care through pro-active and re-active engagement with visitors
• Operating commercial experiences, and associated tills
• Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
• Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
• Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
• Operating flexibly across a range of customer care roles
• Accurately cash-up and reconcile tills/EPOS system as required
• Utilising all visitor interactions as an opportunity to promote additional income generation.

What we are looking for in our Retail Assistant:

• Is respectful to colleagues and visitors, asking appropriate questions, listening and appreciating others’ viewpoints and acting in a professional and fair manner.
• Uses knowledge and experience to deal effectively with problems and make appropriate decisions.
• Willingness and ability to hold a First Aid qualification.
• Proactively and positively contributes to the work of the whole team in a way that leads to the successful delivery of individuals and/or team targets, objectives and activities
• Understands the need for flexibility in role activities and respond accordingly
• Displays a thorough understanding of their role requirements and demonstrate the skills necessary to carry out the role effectively
• Demonstrable experience in customer-focused environment

Closing Date: 9th September 2025
Interviews will take place on: 24th September 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!

For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. Our dedicated staff team is essential to the success of everything we do. Together, we work towards creating a fairer society where everyone gets the opportunity to achieve their ambitions. 

Our Information, Advice and Guidance (IAG) strand is a significant part of our provision, supporting adults to achieve their goals. You will play a vital role in helping people to receive vital information and support in areas including housing, obtaining grants, and benefits. You will also get the unique opportunity to work with and learn from other specialist providers who partner with ClementJames, expanding your knowledge base and capacity to provide holistic support to our clients. It is important that you have a passion for working with people facing significant barriers ideally on a 1-2-1 basis.

If you share our vision that ‘every young person is empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Youth Employability Progression Coach in Hounslow to join our SEND 'Making Strides' programme delivering our unique programme supporting young people with mild to moderate learning disabilities into employment. We are open to freelance, fixed term, or temporary contracts. If you are….

· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions

· Knowledgeable of supported internships and supported employment, careers and the importance of tailored progression planning for young people

…then please read the job pack and job description attached for more information, before applying via CharityJob with your CV and cover letter.

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.

Main Duties and Responsibilities

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.