Administrator jobs
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held in person: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor – Outbound calling
As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.
Key Responsibilities:
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback.
- Using our ticketing and CRM systems to update customer records.
- Enhancing satisfaction and relationships through stewardship activities.
About You
Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.
You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.
You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.
Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.
Why Join Us?
We offer our staff generous benefits, such as:
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30 days annual leave plus bank holidays.
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Private medical insurance, dental health cover, and money towards gym membership.
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Pension scheme with employer contribution up to 10%.
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Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
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Life assurance.
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Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Working Arrangements
- 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Our vision is a world free from the fear of heart and circulatory diseases.
We’re looking for a Membership Development Manager to lead our recruitment and retention work at the RCR, building global partnerships, leading on campaigns, and using insight and data to drive engagement and growth.
This is a key role at the heart of our membership strategy, leading a small, motivated team to grow and strengthen our global community of members and Fellows. You’ll combine creativity with analytical thinking to develop campaigns, partnerships and propositions that demonstrate the value of membership and keep our community connected and thriving.
What you’ll do
- Lead our global and UK membership recruitment and retention campaigns to meet ambitious growth targets.
- Develop and deliver a clear and compelling membership proposition that evolves with our members’ needs.
- Build and manage partnerships with global societies, universities and professional bodies.
- Use data and insight to identify opportunities, trends and challenges across the membership base.
- Oversee the use of CRM systems and insight tools to inform strategic decisions and support engagement.
- Lead a small team, ensuring clear direction, motivation and professional development.
- Represent the RCR at global events and conferences, maximising opportunities for engagement and partnership.
What you’ll need
- Proven experience in delivering membership recruitment and retention campaigns, ideally on a global scale.
- Strong leadership and team management skills, with a collaborative approach.
- Excellent communication and relationship-building abilities.
- Experience using data and CRM systems to drive strategy and evaluate success.
- A proactive, creative and analytical mindset with the confidence to test and learn.
- Commitment to equality, diversity and the values of the RCR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who thrives on delivering exceptional operational support and loves making things run smoothly behind the scenes? If so, we’d love to hear from you.
At The Salvation Army, every supporter interaction matters. Whether it’s a heartfelt donation or a campaign response, we believe in making every moment count. That’s why we’re looking for a passionate and proactive Supplier Partnerships Officer to join our Supporter Services team - someone who understands the power of great supporter care, and the importance of strong supplier management in delivering impactful campaigns.
As our new Supplier Partnerships Officer, you’ll work with the Supplier Partnerships Manager to manage all aspects of supplier relationships, overseeing fulfilment processes, and ensuring the donor experience is second to none. You’ll work closely with internal teams and external partners to deliver campaigns that are timely, efficient, and supporter-focused.
In this vital role, you’ll be the operational link between our Fundraising and Data teams and our trusted third-party suppliers. You’ll help bring our inspiring appeals to life for our loyal and new prospective donors.
We’re looking for someone who:
- Has solid experience working with external suppliers and understands the importance of effective supplier relationship management
- Is passionate about and has a good understanding of supporter services
- Brings strong organisational skills and knows how to manage time and priorities effectively
- Enjoys working collaboratively and takes pride in the details
- Has a proactive mindset and thrives in a fast-paced, campaign-driven environment
Why this role matters: Because behind every successful campaign is someone like you - ensuring the operations run smoothly, the suppliers deliver on time, and our donors feel valued. You’ll be part of a team that’s making a real impact, helping us deliver a great donor experience and raise vital funds to support some of the most vulnerable people we work with.
This is a permanent position based at our Headquarters 1 Champion Park, Denmark Hill, London, SE5 8FJ.
Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ
Closing date: 23:59, Sun, 23rd Nov 2025
Interview Date: To be confirmed
Interviews will be conducted before the campaign's closing date
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



NoFit State Circus is looking for a motivated, ambitious and organised Development Manager with a genuine passion for the arts and the work we do.
You must be excellent at building and nurturing relationships, able to think long term and strategically, and adapt to various needs of the ever-changing world around us.
NoFit State is the UK’s largest contemporary circus company, and every year we engage with 120,000-150,000 people of all ages and backgrounds from across Wales, the UK and the world. We have exciting plans ahead – you and our supporters are integral to making them a success, there’s never been a better time to join us and be part of it.
As Development manager -
- you are managing and nurturing relationships with our supporters and funders, including ACW and ACE, building meaningful connections and rapport.
- you are developing and implementing the company’s development and fundraising strategies across multiple streams.
- you are working with colleagues to dynamically develop our work and seek new prospects, adapting creatively and responsively.
- you are delivering compelling cases for support which meet both the company’s and funders’ purpose, interests, and needs.
- you are managing fund budgets, and collecting and collating data for reporting, including impact reports.
- you are planning, managing and delivering a programme of development events and representing NoFit State at public events and opportunities in the UK and internationally.
- you will be making a real difference to people’s lives and how we hold our place in the world.
Please visit our website to find out more.
Working hours: Full time
Salary: £30,000 – £37,500 per annum
Location: Cardiff
Closing date for applications: 3pm, Monday 24 November 2025
Indicative start date: As soon as possible
Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.
NoFit State is an Equal Opportunities employer and welcomes applications from all sections of the community. Disabled, D/deaf and neurodiverse people, those from Black, Asian and Ethnically Diverse backgrounds and people under 30 are currently under-represented in our team so we particularly encourage applications from people in these groups.
Ordinary people doing extraordinary things
The client requests no contact from agencies or media sales.
Resourcing Business Partner | Permanent | Birmingham | £44,000 - £46,000 + Benefits
For Europe's largest infrastructure project, we're recruiting a permanent Resourcing Business Partner. This role will manage end-to-end recruitment activities for a designated directorate including requirements gathering, briefings with hiring managers, setting timelines and milestones, preparing and posting adverts, managing agency briefings, reviewing applications, sitting on interview panels, and then the management of offers and the onboarding administration.
This role will suit someone proactive, and resilient to ambiguity and change, with either an agency or in-house background.
Main Duties:
- Campaign Management: partnering and advising stakeholders on end-to-end recruitment processes including interviews and assessments
- Creating and posting engaging adverts across platforms
- Managing and reporting on campaign metrics and MI, updating the ATS accurately
- Candidate and Manager Experience: Briefing with hiring managers and agency suppliers and partner with managers on skillsets required, route to market, assessments and milestones
- Fully manage end-to-end recruitment activity and administration
- Maintain contact with candidates throughout the campaign (including CV review, interview, and feedback) to ensure a positive experience
- Manage the candidate offer process, maintaining effective communication through offer acceptance, onboarding and notice period
- Ensure a smooth transition from recruitment process into the new starter processes
- Actively promote and embed DEI across your work.
Person Specification:
- Track record of end-to-end recruitment processes
- Track record of delivering high volume recruitment across multi-disciplines
- Experience of ATS and data manipulation tools including Excel
- Comfortable in both a partnering / delivery and administration focused role
- Knowledge of DEI practices in recruitment
- Excellent administrative, collaborative and prioritization ability
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Data Insight Assistant
Hornbeam Park, Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Policy and Data Insight Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As Policy and Data Insight Assistant, you will play a vital role in supporting the Cancer Insight Team to develop policy papers and present data on cancer in Yorkshire. You will also provide administrative support across the team to help others deliver a variety of workstreams.
You will perform a range of tasks to support the Cancer Insight Team's goals. This involves informing internal employees, supporters, and the public about the charity’s stance on multiple cancer-related topics. Additionally, you will assist with collecting and sharing data and evidence related to cancer in Yorkshire, crucial for understanding regional needs and shaping the charity’s objectives.
Specifically, you will:
Policy
- Support the Policy Officer to conduct literature reviews and research for policy development and updates.
- Monitor political announcements, health and research policy activity and cancer-related news at a national and regional level to inform the policy workstream.
- Assist with the drafting of consultation responses, policy reports, background resources and ensuring that the correct messages are conveyed in every external-facing communication.
Data
- Support the Data and Impact Officer in the maintenance of a portfolio of regularly updated external data, facts, statistics and evidence relevant to cancer in Yorkshire.
- Support the preparation of reports on various cancer related topics for external and internal audiences, including assisting with the regularly updated factsheets.
- Assist in the preparation of data requests from across the charity - these will largely be to support the Research, Policy & Impact, and Brand & Relationships teams, and could include data and information for press releases, social media, presentations and planning of future work and priority areas.
General
- Handle regular liaison between internal teams e.g. policy development for external dissemination.
- Support Cancer Insight Team members in monitoring and updating timeframes across various projects to ensure outputs are on track to be delivered on time.
- Undertake regular administrative, research and analysis tasks as required for the wider Cancer Insight Team such as across the Public Affairs and Patient & Public Involvement workstreams.
- Provide administrative support in organising meetings and events, as well as taking minutes at internal and external meetings and ensuring tracking of action points.
About You
To be considered for this role, you will need:
· Previous experience in a relevant subject area, for example public health, public policy or similar fields.
· Experience of conducting literature reviews.
· Experience of researching a wide variety of topics and organisations and writing evidence-based documents e.g. summary reports, briefings or consultation responses.
· Experience of analysing and presenting complex data and information, tailored to different audiences.
· Experience of organising meetings and supporting the organisation/administration of small events.
· An understanding the healthcare system in the UK and the current health policy landscape.
· A passion for policy, data and influencing in order to deliver impactful change.
· Excellent written and verbal communication skills.
· Ability to interpret and analyse health datasets.
· Ability to communicate findings from health data to a wide range of audiences.
· Ability to extract key information from journal articles concerning health and policy.
· Ability to work autonomously and as part of a team.
· Excellent organisation and time management, with the ability to meet tight deadlines.
· High level of attention to detail and accuracy.
· Competency with Office 365.
· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history by seeking two references
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
· A DBS check at basic level.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 November 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact the People Team.
The client requests no contact from agencies or media sales.
Role Summary
Julie’s Bicycle (JB) is seeking an experienced, highly organised professional to take on a pivotal role leading the coordination and delivery of two of Julie’s Bicycle's flagship international training programmes. It demands a blend of exceptional project management expertise and a passion for supporting and facilitating transformative climate action within the cultural sector.
Job title: Programme Manager and Training Facilitator
Contract: Full time, 1 year contract (preferably January to December 2026)
Travel: Applicants may be required to do infrequent travel
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £34k to £38k p.a., depending on level of experience and knowledge
Reporting to: Head of Programmes
Start date: ASAP - depending on candidate’s notice period
Normal hours: Working hours are 9.30am - 5.30pm, Monday – Friday
(requests for flexible working hours will be considered, including requests to work 80% FTE)
Other:
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Annual leave is 25 days plus standard bank holidays
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Cultural entitlement of £250 per annum to spend on arts/ cultural events & activities
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All employees are able to claim 1 hour a week for personal wellbeing
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Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change — and that the arts and cultural sector has a vital role to play in building a just, regenerative future.
For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership through advocacy, research, policy influence, training, and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information, please see: JB Our Work.
The Role
We're seeking an experienced, highly organised professional to take on a pivotal role leading the coordination and delivery of two of Julie’s Bicycle's flagship international training programmes: ITER and Creative Climate Changemakers (CCC) (formerly Creative Climate Leadership - CCL).This blended role is critical for ensuring the smooth operation and high-quality delivery of both programmes. It demands a blend of exceptional project management expertise and a passion for supporting and facilitating transformative climate action within the cultural sector.
You will be responsible for the full project lifecycle, from strategic co-design of the ITER curriculum as well as facilitating the ITER training. The successful candidate will also be responsible for the day-to-day management of logistics, partnerships, and finance across both programmes (ITER and CCC). This includes leading the coordination for a week-long residential CCC programme in Switzerland in March 2026 (attendance and facilitation for the CCC residential won’t be required) and managing the ongoing delivery of the ITER programme. Your ability to maintain clear communication with international partners like Ver Le Futur and In futurum, as well as with funders and programme participants, will be key to success. If you thrive on both high-level strategy and detailed operational delivery, this is a unique opportunity to directly support and scale the next generation of creative climate leaders.
Programme overviews
The successful candidate will be responsible for planning and delivering two of our core training programmes:
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Creative Climate Changemakers (CCC) (formerly Creative Climate Leadership) has been running in different formats since 2017. CCC is an international training, support and transformation programme which empowers artists, artivists and cultural change-makers to take action on the climate and ecological crisis with impact, creativity, and resilience.
CCC strengthens the extraordinary climate leadership already energising the creative and cultural ecosystem everywhere. Through deep immersion in the themes, creativity as a practice and the community as a whole, CCC champions a systems approach orientated towards justice and inclusion. Creative Climate Change-makers represent an exceptional international cohort; many projects, companies and careers are flourishing as a result of the programme, with national cultural policies responding to this new field of practice led by over 200 CCL alumni from all five continents. -
International Touring and Environmental Responsibility (ITER) Programme: Now entering into its fifth year the ITER programme is a partnership between Arts Council England, Arts and Culture Norway and the Danish Arts Foundation, and aims to foster new international collaborations and connections between the participating countries. ITER consists of two training programmes running in parallel; a course for beginners and a course for Changemakers, followed by an opportunity for participants to collaborate and apply for project funding. The programme is directed at touring professionals in the creative sector, focusing on sustainability. To date, 137 organisations and individual artists have taken part in the programme. Many are now leading the way by re-imagining conventional models of touring, putting environmental and social sustainability at the heart of what they do, and bringing important new learning to the sector.
Key Responsibilities
Project management and administration
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Manage the day-to-day project management and administration for both the CCC and ITER programmes.
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Ensure smooth coordination and clear partnership roles (R&Rs) are maintained with key partners for each programme, including Ver Le Futur (Switzerland) for CCC and In futurum for ITER, along with other partners and funders.
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Coordinate, manage, and contribute to internal JB meetings for both programmes, including coordinating internal programmatic development/awayday sessions.
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Manage the budget for ITER and ensure timely payments to partners and guest speakers. Take an overview of the delivery of the Pro Helvetia Grant for CCC.
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Ensure all documentation, including evaluation, impact and funder reports, and statistics, are complete and distributed for CCC, and manage the evaluation for ITER.
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Coordinate logistics for both programmes: scheduling meetings, task management, folder management, and ensuring information flows between the team and stakeholders.
Programme delivery & design
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CCC residential planning: Manage JB responsibilities for planning, project management, and logistics for one full residential CCC programme in Switzerland in March 2026.
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ITER and CCC Programme delivery: Lead the day-to-day delivery of the ITER and CCC programmes across both beginner and advanced levels, ensuring connectivity across sessions, networking, and live events.
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Co-design and co-deliver the ITER seminar sessions curriculum with the Head of Programmes, associate facilitators, JB programme leads, and in futurum.
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Take responsibility for the strategic overview of the ITER curriculum, learning objectives, and proactively respond to the needs/interests of the cohorts.
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Manage all aspects of the online sessions for ITER, with support from the digital team.
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Organise and brief guest speakers for ITER.
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Co-ordinate JB experts and/or deliver mentoring to winning ITER and CCC projects to support successful delivery of participant's project concepts.
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Manage communications with ITER participants and CCC alumni network on occasions.
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Co-design and manage the ITER/CCC networks.
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Take part in the participant and project selection process for ITER/CCC.
Communications, Strategy & Development
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Liaise with the Comms and Marketing teams for JB, Ver le Futur, and other CCC partners.
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Manage the Communications Campaign for ITER in partnership alongside with the JB marcomms team, including promoting the programme, capturing insights, case studies, and assets.
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Support the JB team on developing the brand, strategy, partnership model, and resourcing for ITER/CCC going forward.
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Manage enquiries for and scope new CCCs, as time permits.
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Represent JB across the ITER/CCC programmes alongside the Head of Programmes.
Person Specification
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Outstanding project management and delivery skills and experience, including planning and delivering in-person events, projects, or similar courses.
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Excellent training facilitation skills both for online and in-person training styles.
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Excellent communication skills (spoken and written) and the ability to connect with multiple stakeholders and funders.
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Excellent organisational skills: budget management, scheduling, and timekeeping.
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Ability to work with a wider programming group to support curation.
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Digital skills across a number of online platforms, including Google Drive (Docs, Sheets), Zoom Pro, and Miro/Mural.
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Ability to prioritise tasks and keep the project and team on track to meet multiple deadlines.
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Open, collaborative approach that fosters cross-team communication.
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Knowledge and awareness of access needs.
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Must be proactive, professional, inspiring, and galvanising.
Sector & Thematic Experience
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A commitment to transformative change, inclusion, and justice, and an appreciation of culture as a driver for systems-change.
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Intermediate to advanced environmental knowledge
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Experience working in arts and culture, on climate justice, or on similar training, education, or transformation programmes in other sectors/communities is valued.
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General knowledge of sustainability across the cultural sector is strongly desirable, particularly expertise on sustainable touring.
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A keen interest in international and transnational collaboration.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 23rd Nov 2025.
We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.
Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Support the Finance team in delivering accurate and timely financial processing and reporting. Where allocated, this role focuses on income and expenditure transactions, financial controls, reconciliations, and customer and supplier support, while providing cross-functional support across the Finance department to ensure continuity and compliance.
Some, or all of, the tasks below will be allocated to this role, assisted by the Senior Finance Assistants and supervised by the Financial Controller.
Daily monitoring of income and payments inboxes and related correspondences, support the end-to-end process, record and amend income and payments information in financial and other databases, and provide support on related banking queries.
Work alongside income teams in invoicing, receipting payments, issuing statements, allocating income, approving refunds and onwards union fee disbursements. Support query resolution, and monitor unallocated cash and union fees.
Process and record supplier BACS and other payments efficiently and accurately, and in accordance with accounting procedures. Record payment transactions in the finance database, including cash allocation and currency conversions. Support internal teams and meetings in relation to delegate prepaid cards, including processing transactions, issuing new cards and stopping or cancelling cards as required. Support the prepaid card platform, ensuring all records are kept up-to-date and centrally located to assist colleagues.
Assist in processing expense claims in line with policy. Process transactions for employee cash claims and corporate credit card purchases, issue new cards and stop or cancel cards as required.
Support month and year-end close processes, reporting, reconciliations and audit.
Ensure compliance with internal financial procedures and controls, and support the design and implementation of new systems, policies, and processes within the Finance team responsibilities
ABOUT YOU
We are looking for a highly numerate and organised individual with a strong ethical approach. The ideal candidate will have:
Essential criteria:
- Experience: Processing invoices, payments, other transactions and financial information.
- IT proficiency: Advanced Excel and intermediate Word skills. Must have practical experience with complex finance databases (e.g., Sage, Oracle, SAP), reporting tools, and expense claim systems.
- Personal attributes: High levels attention to detail, accuracy and efficiency, and the organisational skills to meet tight deadlines. Willingness and ability to learn new responsibilities and adapt to evolving processes. Must be fluent in English.
- Flexibility: Willingness to adapt working hours during periods of high demand to ensure deadlines are met.
Desirable criteria:
- Experience in a membership-based or international organisation.
- Familiarity with a Customer Relationship Management (CRM) database or similar.
- Knowledge of multi-currency transactions and international banking procedures.
WHY WORK FOR US
ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel.
At ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values:
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025
First Stage Interviews: 26th November 2025
Second Stage Interviews: TBC
Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.
Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.
Essential Criteria
To be successful in this role you will need:
- Experience in an administrative role
- Experience of handling large volumes of data accurately, within a fast-paced environment
- Experience in customer service role with set targets and data management
- Demonstrate the ability to be flexible and change priorities within short time frames
- Excellent organisational and prioritising skills to support an ever-changing workload
- To be able to confidently communicate through all communication methods to multiple stakeholders
- Exceptional attention to detail
- Calm and professional, especially when dealing with emotional situations
- Excellent IT and administration skills including experience in processing/inputting data and MS Office
- Ability to work on own initiative without supervision
- A personal commitment to and understanding of equal opportunities
- Experience in using CRM systems
Personal Qualities
- Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders
- Strong empathy with wish families understanding that each child is an individual and may have needs
- The ability to be able to build strong relationships
- Maintain high levels of attention to detail
- Ability to remain calm under pressure
- Punctual and reliable
- Friendly, courteous and professional
- Be motivated to always support the charity and its objectives
Key Responsibilities:
Referral Enablement
- Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
- Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
- Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
- Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
- Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
- Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
- Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
- Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.
Stakeholder Communication
- Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
- Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.
- Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
- Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.
Systems and Processes:
- Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
- Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
- Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
- Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.
Safeguarding and Data Governance:
- Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
- Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
- Raise safeguarding concerns and complete relevant internal procedure
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Guts UK is the only charity that covers the digestive system from top to tail, including the
gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The Hudderfield office address is The Media Centre, 7 Northumberland St, Huddersfield, HD1 1RL. The Fundraising Administrator works from the Huddersfield office, along with the Comms team, Research team and the Services/Helpline team. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Monday 17th November
Interviews are expected to be held on Tuesday 25th November in person.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with Age UK Birmingham an independent local charity, working alongside Age UK Sandwell to support the older people of the City of Birmingham and the Metropolitan Borough of Sandwell. They have been working in the community for over 30 years to support older people, their families and carers, so that everyone can enjoy later life.
They are in search of a Finance Manager. Reporting to the Chief Executive, the Finance Manager will be responsible for maintaining accurate financial control procedures across the organisation. They will provide and present timely and accurate financial management reports to the CEO and the Board of Trustees.
The role is key to ensuring financial functions are constantly appraised for efficiency, incorporating new ways of working and technology to support the charity’s sustainable growth.
With part or fully qualified AAT/CIMA certifications (or equivalent) you will have experience of:
- Financial reporting, compliance and audit
- Strategy, Budgeting and forecasting
- Team leadership, operations, partnerships and efficiency
- Governance, Risk and Reserves
- Strong administration and compliance
- Charity sector and SORP experience
We are looking for someone who can work independently, as well as in a team with, ideally, experience with working in the voluntary sector. You will have strong communication skills and the ability to work under pressure and to tight deadlines.
You will need to be hands on and with the enthusiasm to shape the finance function for future development. You will have a flexible and responsive approach and can work in a fast-paced environment and always maintaining excellent attention to detail.
For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: 30 November 2025, however, please note that when a suitable candidate is found the role will close early, so please apply without delay.
We aim to improve the lives of older people through information and advice, campaigns, products, training, research, and other activities that promote
Job Title: Volunteer Officer - VAC161
Working Hours: 37.5 hours per week (Flexible working offered by agreement)
Salary: £27,000 per annum
Contract: Permanent
Deadline: COP Tuesday 18th November 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be invited to a telephone screening call between Friday 14th November and Monday 24th November.
Interviews to take place: Tuesday 2nd December
Location: Hybrid - Leeds Hospitals Charity offices at St. James’s and LGI hospitals with occasional home-working.
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have experience in volunteer recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals role provides support to deliver our ambitious volunteer strategy. This role is responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.
The person will:
· Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate.
· Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
· Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
· Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
· Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention.
· Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes.
· Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.
The successful candidate will have:
· 2+ years’ experience of recruiting volunteers or paid staff.
· Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
· Knowledge and understanding of volunteer best practice.
· Knowledge of safeguarding and GDPR in a volunteer setting.
· Experience of delivering training in different formats.
· Strong written and verbal communication skills, including networking, influencing and relationship-building skills.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact Clare Silverleaf.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Paid birthday day off upon successful completion of probationary period
· Additional annual leave days based on length of service
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website by searching Leeds Hospitals Charity.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
We support NHS staff to deliver the best care for over a million patients and their families each year.
The client requests no contact from agencies or media sales.
As a Community Fundraiser you will plan, deliver and promote community fundraising activities and events to raise vital income, increases awareness of unpaid carers and build strong, lasting relationships with community supporters.
You will play a key role in developing relationships with local businesses, schools, faith groups, and community organisations, inspiring them to support unpaid carers, people with care and support needs and their families.
If you are someone who wants to make a real difference while developing your career in charity fundraising, we would love to hear from you!
What We’re Looking For
- Experience of community fundraising, events, or income generation
- Excellent relationship-building skills with people from all walks of life
- Confident communication and presentation skills
- Ability to organise events and campaigns
- Passion for supporting unpaid carers and the communities we serve
Key Responsibilities:
Community Fundraising and Events
- Organise, lead and evaluate all community fundraising activities and events.
- Support and inspire individuals, schools, and community groups to fundraise.
- Provide excellent stewardship to fundraisers, donors, and supporters.
Relationship Building
- Build partnerships with local businesses, faith groups, schools, and clubs.
- Develop innovative fundraising ideas to engage community supporters.
- Represent the charity at community events, presentations, and cheque collections.
Campaigns & Communications
- Work with the PR & Communications Officer to promote fundraising activities.
- Use social media and digital tools to engage supporters.
- Produce engaging fundraising materials and updates.
Administration & Reporting
- Keep accurate records of income and supporter details using the CRM/database.
- Monitor progress against fundraising targets.
- Ensure fundraising activities comply with relevant fundraising regulations.
What We Offer
- Competitive salary
- Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
- Pension contribution scheme
- Mobile phone, laptop, and paid mileage
- Hybrid working
- Benefits platform offering flexible high street savings and discounts on top brands
- Employee Assistance Programme and wellbeing platform
- Ongoing training and development opportunities
- A supportive, flexible workplace where your contribution makes a real difference
The client requests no contact from agencies or media sales.
Trustee Liaison Coordinator
Fixed term for 12 months – Part Time 12 hours per week
£49,950 a year £21,407.00 pro rata
London, E15 2GW / Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The Board of Scope is seeking a highly organised and proactive part-time Trustee Liaison Coordinator to provide dedicated support to Trustees, Independent Committee Members and senior leaders.
Fixed term for 12 months
Working 12 hours a week with some flexibility around how the hours are spread across the week and some hours may need to align with scheduled meetings or Trustee availability.
Location: Location: Working at Scope's London office (Here East, London, E15 2GW) with flexible working options available.
The role
This is a pivotal new role designed to increase the Board’s operational effectiveness, unlock external relationships, and strengthen communication between Trustees and the Executive Leadership Team (ELT).
The post holder will work closely with the Chair, Trustees, Independent members where appropriate and Scope’s executive team to ensure high-impact follow-through between meetings, improving visibility of board contributions, and supporting strategic external engagement with ambassadors and corporate partners.
This role is ideal for someone with experience in governance support, senior stakeholder coordination, or non-profit/NGO board facilitation, and who thrives in a diplomatic, behind-the-scenes role where confidentiality, attention to detail, political nous and relationship management are paramount.
Responsibilities include:
· Support the Chair by ensuring Trustees’ skills are mapped and kept up to date to ensure that Trustees are contributing efficiently and meaningfully to delivering Scope’s strategy.
· Coordinate introductions and referrals from Trustees to key partners and potential ambassadors, work with teams to ensure leads are followed up thoughtfully. Maintain a confidential log tracking these important relationships.
· Act as main point of contact between the Executive Leadership Team and Board, promoting open communication through updates and invitations, ensuring prompt responses to Trustee input. Help identify opportunities for Trustees to get involved in internal activities.
· Work with the governance team to track actions and ideas from Board and committee meetings, keep Trustees updated on progress, and arrange interim calls or working groups as needed.
· Share Trustee contact details (opt in), nurture informal connections, and provide support as required, while collaborating closely with the Governance team to ensure there’s no duplication of effort.
For more information about the role’s responsibilities and the skills and experience required, please visit our website.
About you
To be successful in this role, you should have:
· Excellent organisational and communication skills.
· Highly discreet and trusted to work with sensitive information.
· Experience supporting senior leaders, boards, or high-level stakeholders in any sector (charity, NGO, public, corporate).
· Ability to manage multiple tasks and priorities efficiently.
· Confidence and diplomacy in liaising with Trustees and executives.
· Strong written communication for briefings and updates.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please contact us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website & apply online.
Closing date for applications: 11:59pm GMT, Monday 17 November 2025



