Communications officer jobs

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.

So we’re looking for people who can help Two Saints deliver their vision, with  a background and experience in either:

• Asset management, perhaps with experience of the net-zero agenda
• Supported housing services or social care

We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.

If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.

Finance Manager

We are seeking an experienced Finance Manager to oversee day-to-day financial operations and support strategic decision making.

Position: Finance Manager
Location: Hybrid – part office-based in Kennington, London SE11, with at least one day a week in the office
Salary: £33,000 – £35,000 pro rata (depending on experience)
Hours: Part time, 21 hours per week
Contract: Permanent
Closing date: 5pm, Friday 10 October 2025
Interview dates: First round week commencing 27 October 2025, second round 4 November 2025

About the Role

As Finance Manager, you will play a key role in managing financial processes and ensuring smooth operations. You will:

• Manage the accounts receivable function ensuring that invoices are raised in a timely manner, receipts are recorded on the accounting system and in liaison with the relevant managers ensure that outstanding balances are followed up on a regular and frequent basis
• Manage the accounts payable function ensuring that invoices are paid in a timely manner and supporting line managers with coding and uploading via HubDoc as necessary. Monitor entries in HubDoc (the application used to upload invoices to Xero – the accounting system used) to ensure any failed or unpublished invoices are followed up and accurately processed
• Bank and other Balance Sheet account reconciliations
• Work closely with colleagues in the Programmes team to manage the receipt of income from charitable activities
• Liaise with the Development team and provide weekly breakdowns of grants and donations received to ensure that income can be properly recorded on the donor database
• Monitor and reconcile credit card and petty cash payments ensuring that all financial controls are adhered to
• Supporting the Finance Director with month and year end procedures and reporting

About You

We are looking for a proactive and organised individual who can work both independently and collaboratively. You will bring:

• Have a solid understanding and experience of core accounting functions, financial management and bookkeeping – ideally in the charity or not for profit sector – including managing both accounts receivable and accounts payable
• Have good Excel skills and demonstrable experience of using accounting systems (we currently use Xero)
• Have excellent organisational and prioritisation skills, accuracy and attention to detail
• Have a good understanding of the management of restricted and unrestricted funds in charities
• Possess good communication skills and the ability to work with both finance and non-finance colleagues
• Have experience of preparing schedules and documents for external audit
• Thrive in a small team and are happy to work collaboratively as well as alone on a wide range of finance tasks
• Hold an accountancy qualification (AAT or similar) or are working towards one and are committed to your own professional development through training, webinars or conferences as relevant

In Return

You will benefit from:

• 25 days annual leave (pro rata) plus public holidays and office closure between Christmas and New Year
• Contributory pension scheme with 5% employer contribution
• Enhanced maternity, paternity and adoption leave
• Employee Assistance Programme and wellbeing support
• Ongoing in-house and external training opportunities
• A flexible approach to working to support work-life balance

Other roles you may have experience of could include: Finance Officer, Management Accountant, Accounts Manager, Charity Finance Lead, Financial Controller.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Quality Assurance Manger

Location: St Elizabeth’s Centre, Much Hadham
Full-Time | Permanent
Salary: £35,432 - £39,605 per annum
About St Elizabeth’s Centre
 
Nestled in 60 acres of peaceful countryside, St Elizabeth’s is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, College, residential care, supported living and on-site health services.
 
Our mission is to help every person we support Live Life to the Full, and our values — aspirational, collaborative, joyful, and compassionate — are at the heart of everything we do.
 
About the Role

Reporting directly to the Chief Executive Officer, the Quality Assurance Manager will play a vital role in maintaining and improving the quality and safety of care delivered across our residential School and College services.
 
You will lead on quality improvement, embed compliance and regulatory standards (CQC/Ofsted), and act as a key driver in safeguarding best practices. Using structured audits, inspections, and feedback cycles, you will work closely with teams to ensure excellence in care, safety, and person-centred planning.
 
This role will also act as the Designated Safeguarding Lead for the services and take a leadership role in promoting learning from incidents and continuous service improvement.
 
Key Responsibilities

• Lead internal audits across all service areas, reporting findings and driving actions
• Monitor, evaluate and improve compliance with regulatory frameworks
• Champion safeguarding and act as a Designated Safeguarding Lead
• Audit the quality of documentation, DATIX, care planning, MCA/LPS and assessments
• Collaborate with managers to ensure inspection readiness and service development
• Support with rota effectiveness, staffing levels, and risk management oversight
• Lead on quality initiatives across both adult and children’s services
• Contribute to training, policy development and organisational improvement

 
About You

This role is ideal for a dedicated and experienced professional in adult and/or children’s social care, with a passion for quality and continuous improvement.
 
Essential:

• Relevant care experience and knowledge of both adult and/or children’s services
• Strong auditing and compliance knowledge (CQC/Ofsted)
• Leadership and team management experience
• Excellent communication and report writing skills
• Strong IT and organisational skills
• Commitment to safeguarding, diversity, and person-centred care

 
Desirable:

• Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards)
• Experience delivering staff training and managing change

 
Why work for St Elizabeth’s?
 
You’ll join a supportive, inclusive environment where your work is valued, and your wellbeing is prioritised. We offer:

• Supportive hours:
  
  • Monday - Friday: 9:00am – 5:00pm
  
  
• Comprehensive training and development opportunities
• Recommend a Friend bonus of up to £500 (T&Cs apply)
• Free on-site parking and discounted meals in our on-site canteen
• Paid enhanced DBS.
• Beautiful countryside location
• Access to Blue Light Card and other discounts across high street brands.

 
How to Apply
 
Please apply via our website by completing an application form and uploading your CV. 
 
Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
 
Please note: We are not located on a public transport route, so having access to transport is helpful.
 
Final salary offer is dependent on experience, qualifications, and the role level.
 
Inclusion & Safeguarding
 
At St Elizabeth’s, we embrace diversity and are committed to fostering an inclusive workplace. We are proud to be a Disability Confident Employer and recognised as an Investor in People.
 
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All offers are subject to satisfactory references and an enhanced DBS check. Some roles may involve regulated activity, and applying while barred is a criminal offence.
 
Be part of something bigger at St Elizabeth’s.
 
#INDMGR
 
REF-223 801

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.

Our specialist Youth Service provides holistic, one to one casework and a programme of activities and trips. We are looking for a Head of Youth Services (maternity cover), who will work with other team members to support the effectiveness of operational activities, leading the youth services elements within the organisation. The postholder will be responsible for promoting the wellbeing, learning and development of youth service staff and volunteers and will lead on safeguarding the young people we work with, along with working closely with the Youth Casework Manager and CEO to manage established partnership projects.

We would love to hear from you if you have: 

• Substantial experience of working with refugee, asylum seeking and migrant children and young people facing multi-faceted issues, and managing those services. 
• Successful experience of effective project management, monitoring and evaluation.
• Significant experiences of casework management, confidentiality procedures, and safeguarding and child protection. 
• Knowledge of the issues faced by refugee, asylum seeking and migrant children and young people at an individual level. 
• Knowledge of requirements and responsibilities of Local Authorities in relation to young migrants, alongside local and regional statutory and non-statutory support agencies and their role. 

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

PWSA UK is a small charity providing lifelong support to all those affected by Prader-Willi Syndrome (PWS). PWS is a rare genetic condition causing an overwhelming and uncontrollable drive to eat that can be life-limiting, as well as learning and physical disabilities. We provide a dedicated helpline, a comprehensive information hub, a network of peer support groups, a varied programme of community events, training for professionals working with those with PWS, and support for vital research. Our aim is to help our amazing community overcome the challenges and live life to the full with PWS.

We are looking for a part time PWS Specialist Advisor for Scotland to support the PWS community in Scotland. PWS is a rare and isolating condition and our ambition it to reach families in Scotland to provide impactful advice, support, information and training. The ideal candidate will have an in-depth working knowledge of health and social care systems and education in Scotland as well as a belief in the potential and value of people with Prader-Willi syndrome.

You will need to be able to demonstrate excellent interpersonal and communication skills, as well as being self-motivated and able to engage with families, health care professionals and policy makers.

The position is part time (3 days a week) and is home based and ideal for someone living in Scotland

Who we are
Benslow Music, a thriving musical hub based on a campus in Hitchin, is seeking a Head of Music & Learning to lead the strategic development and delivery of its diverse programmes. We champion the life‑long benefits music brings through a programme of residential, day and online music courses, a concert series and an instrument loan scheme.

We’re rooted in a heritage that began in 1929 as the Rural Music Schools Association, growing into a lively campus with two recital halls, practice rooms, accommodation for around 50 people and an extensive music library. Today we offer around 150 short courses annually, welcoming adult musicians of all abilities, from late starters to early career professionals, across classical, jazz and folk genres. We host a regular concert series featuring emerging and acclaimed artists.

We are also home to the Benslow Music Instrument Loan Scheme, holding a collection of over 1700 string and woodwind instruments lent to young musicians aged 7–25, ensuring access regardless of background.

About the role
As Head of Music & Learning, you will lead the delivery, strategic development and evaluation of Benslow Music’s core programmes: courses, concerts and the Instrument Loan Scheme. Reporting to the Chief Executive, you’ll shape an ever-evolving and balanced annual programme.

You’ll oversee and strategically develop diverse music education opportunities; cultivate relationships with tutors, artists and partner organisations; develop online activities; ensure excellent participant experiences and adherence to health and safety policies; manage programme budgets and monitor financial performance; monitor the quality of activities, gathering and acting on feedback from participants, tutors and stakeholders; lead and line‑manage a dedicated team to high standards; and contribute to strategic planning and partnerships that strengthen the organisation’s mission to unlock potential and share the lifelong benefits of music.

Who we’re looking for
We’re looking for a self‑starter with programme management experience, an eye for detail, flexibility and good judgement. You’ll be comfortable working autonomously and within a collaborative, supportive environment.

You’ll bring:

• Significant experience in programme and project management, particularly in music or music education contexts, including adult amateur music‑making.
• Breadth and depth of musical knowledge to be credible with a range of stakeholders.
• Proven senior management experience, contributing to strategic development.
• Exceptional people skills and communication abilities (written and verbal), including contract management and negotiation.
• Strong administrative, organisational, IT and budget management skills, including effective use of spreadsheets and familiarity with marketing, CRM and fundraising support.
• A deep understanding of and commitment to equality, diversity and inclusion; sensitivity to Benslow Music’s mission and ethos.
• Networks in the music/music education sector.

If you’re ready to lead a vital part of our community by unlocking musical wonder, enabling access and fuelling lifelong creativity, please get in touch with our consultants at Peridot Partners.

Learning Operations Administrator

We are seeking a highly organised administrator with a passion for the outdoors to support the delivery of learning programmes and activities.

Position: Learning Operations Administrator
Salary: £25,500 pro rata
Location: Low Beckside Farm, Mungrisdale, Cumbria, CA11 0XR
Hours: Part time
Contract: Permanent
Closing date: Thursday 25 September 2025 at 23:59
Interviews: First stage – Monday 6 October 2025 (online), Second stage – Tuesday 14 October 2025 (on site in Mungrisdale)

About the Role

This is a varied and rewarding role supporting the coordination and administration of Outdoor Learning programmes. Working from a working upland farm in Cumbria, you will play a key role in ensuring apprenticeships, training courses, traineeships and Outdoor Learning sessions run smoothly.

Key responsibilities include:

• Coordinating bookings and managing enquiries via phone, email and in person
• Maintaining accurate records and updating databases, including Salesforce
• Supporting the Learning team with risk assessments, health and safety compliance and safeguarding processes
• Producing reports and collating feedback to measure impact
• Liaising with contractors, farm staff and partners to ensure resources and facilities are in place
• Assisting with the organisation of events, networks and training sessions

This role offers the opportunity to contribute to programmes that connect children and young people with the natural environment, particularly those who face barriers to accessing the outdoors.

About You

You will be an experienced administrator who is methodical, reliable and confident working independently as well as part of a team. You will enjoy variety in your work and be able to adapt quickly to changing priorities.

Essential skills and experience include:

• Strong organisational and administrative skills with excellent attention to detail
• Good IT skills, including Microsoft Office and database management
• Clear and confident communication skills, with the ability to liaise with a range of stakeholders
• Experience working with safeguarding and GDPR requirements
• An interest in Outdoor Learning and the benefits of environmental engagement
• A positive, proactive approach and enthusiasm for working in all weather conditions on a farm site

It would also be an advantage if you have experience using Salesforce, knowledge of the charity or education sector, or an understanding of upland farming.

About the Organisation

This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature.

As part of the team, you’ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including:

• 10% employer pension contribution
• 27 days annual leave plus bank holidays and office closure over Christmas
• Life assurance
• Employee Assistance Programme
• Training and development opportunities

Other roles you may have experience of could include; Administrator, Programme Coordinator, Education Administrator, Operations Assistant, Project Support Officer, Office Coordinator, Training Administrator.

A fantastic opportunity has arisen for a Head of Finance with a global organisation, on a full-time, 2-year FTC basis. As Head of Finance, you will lead on strategic financial planning and financial day to day management to advance the charity’s business model, financial sustainability and growth.

Please note, there is hybrid working in place with this organisation with 2 days per week required in their London office.

As Head of Finance, you will:

- Lead on strategic financial planning and financial management to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting

- Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation

- Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to funders, potential funders, and the Board of Trustees

- Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator

- Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants

The successful applicant will:

- Have significant demonstrable experience in finance within the charity sector, in a similar role

- Be ACA/ACCA/CCAB/CIMA fully qualified

- Have up-to-date knowledge of relevant UK charity statutory requirements e.g., SORP, Charity Accounting, IFRS/IAS

- Have significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment

- Have proven experience of presenting and working with Boards and Finance Committees

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you organised, detail-focused, and passionate about making a difference?

Join the Race Equality Foundation, a national charity working to tackle racism and improve the lives of Black, Asian, and ethnically minoritised communities. We produce cutting-edge research, influence policy, and deliver innovative programmes that create real change.

We are looking for someone who wants to use their developing administrative and research skills to tackle racism and inequality. Organised, methodical and curious, you will support the research and policy related work of the Race Equality Foundation.

From organising interviews and roundtable discussions, to facilitating online and in person meetings, and ensuring high quality record keeping and data management; you will be crucial to the Foundation’s work in exploring the persistence of racial inequalities and their consequences and developing solutions.

Key to the way we work are both intersectionality and participatory approaches that centre the voices of those with lived experience, and you will facilitate this in the projects you work on. You will support our dissemination activities to a range of audiences, and our relationships with stakeholders, including central and local government and our voluntary and community sector partners.

This is a fantastic opportunity to develop your skills and be part of a collaborative, supportive team committed to tackling racial inequality.

Why work with us?
At the Race Equality Foundation, you’ll join a passionate team that values inclusion and wellbeing. We offer:

• Generous annual leave – 25 days rising to 31 after five years, plus bank holidays

• Above-statutory employer pension contributions

• Employee Assistance Scheme (EAS) for health and wellbeing support

• Ongoing training and development opportunities

• A friendly, flexible, and collaborative working environment

How to apply
Apply via our online recruitment portal, submitting your application form and supporting statement.

Closing date: Wednesday 24th September 2025 5pm
Interview date: Friday 3rd October 2025

Careers and Employability Adviser

We are looking for a Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London Waterloo (twice a week based in East or West London)

Salary: £34,900 per annum depending on experience

Contract: Fixed-term contract until March 2026, with the potential to transition into a permanent post, 37.5 hours per week (Monday to Friday)

Start date: As soon as possible.

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they are coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ADVOCACY SERVICE MANAGER

Salary: £37,000 £40,000 (dependent on experience)
 

Location: Hybrid – Minimum 3 days per week in our South London office
 

Contract: Fixed-term (Maternity Cover – up to 9 months)
 

Rape Crisis South London (RCSL) is seeking a skilled, passionate, and professional Advocacy Manager to join our team and lead our ISVA and Casework department. 
 

As Advocacy Manager (maternity cover), you will be responsible for overseeing the delivery of high-quality support services for survivors of sexual violence, particularly those engaging with or considering engagement with the criminal justice system. You will manage a team of ISVAs (Independent Sexual Violence Advocates), Caseworkers, and our Advocacy Operations Administrator, ensuring excellence in recruitment, induction, and training.
 

Reporting to the Director of Programmes, you will play a key leadership role within our organisation, working collaboratively with colleagues across our frontline services and our training and prevention teams.
 

What We are Looking For: 
 

• A proven track record in people management and supporting survivors of sexual violence
• Experience working within the violence against women and girls (VAWG) sector
• A creative and collaborative approach to service development and evaluation 

Additional Information: 
 

• This post is open to women only, as allowed under Schedule 9, Paragraph 1 of the Equality Act 2010.
• We are particularly keen to hear from women underrepresented in leadership and management roles within the VAWG movement.
• All positions are based in the UK and require candidates to have the right to work in the UK. 

 
 

How to Apply: 

Please send your CV and a cover letter (up to 1500 words) detailing how you meet the essential and (if applicable) desirable criteria.
 

Please submit your application in PDF format 
 

We reserve the right to close the vacancy early if we receive a high volume of applications, so we encourage early submissions. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Camden.

Sounds great, what will I be doing?

To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives. Although you will receive full training and support, it's important you are aware of the potential impact this may have on your own mental wellbeing.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will bring strong knowledge and experience of supporting individuals with mental health needs, particularly in finding, securing, or retaining mainstream employment. With experience in health or social care settings and familiarity with models such as Individual Placement and Support (IPS), you will be committed to maintaining fidelity to evidence-based practice and supporting long-term employment retention.

You will demonstrate excellent interpersonal and communication skills, engaging confidently with clients, stakeholders, and partners at all levels to promote the service and develop effective solutions. Organisational ability will be essential, including managing diaries, prioritising workloads, and working to tight deadlines in an outcome-focused environment. You will also show commitment to professional standards and continuous development, with a sound knowledge of Health & Safety, Data Protection, Equality & Diversity, and employment law, including the Equality Act 2010.

Bringing a positive, professional, and empathetic approach, you will be person-centred and committed to equality and diversity, while maintaining your own wellbeing and openness to feedback. You will also be confident in carrying out client needs assessments, action planning, and accurate record-keeping, with strong proficiency in Microsoft Office and databases.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience? Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.

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As the HR Data & Insight Analyst, you will champion data accuracy, reliability, and insight across the People Experience team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.

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Contract terms:

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• £34,000 - £37,000 per annum with Benefits
• Permanent
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Hybrid working: Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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​What you'll do:

Data & Insights

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• Deliver and analyse People data reports.
• Maintain and improve reporting tools and MI.
• Support forecasting and strategic planning.
• Enable data self-service for managers.
• Optimise systems with providers and stakeholders.
• Lead system procurement and implementation.
• Ensure data accuracy, integrity, and compliance.
• Drive system improvements and efficiencies.
• Share insights and train users.

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Generalist HR (People Experience) Support

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• Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)

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For full Job Description and Person Specification click here

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a short cover letter. 

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: ​9am Wednesday 24 September

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Interviews: Tuesday 30 September. Please note the interviews will be in person at our office in Ewell (Surrey) and will consist of data presentation exercise and competency based questions.

Job Title: Senior Programme Manager
Closing date: 26th September 2025 17.00 GMT
Interviews: 3rd October 2025
Reports to: Ubele Founder/ CEO
Location: Min 2 days per week based in North London office, remote working available for max 3 days a week
Pay: £60,000- £63,000 full time, gross per annum
Type of Contract: One-year fixed term contract
Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.
Pension: 3% employer pension contribution on eligible earnings.

About The Role  

The purpose of this role is to have overall responsibility for The Phoenix Way (TPW) Programme across the London, South and East regions and delegating day to day management South and East Regions to a dedicated Programme Manager. The role includes:

Strategic oversight of and accountability for the London, South and East regions of The Phoenix Way the creation of sustainable Black and racially minoritised communities and community-led organisations across three separate regions, with an in-depth focus on Greater London by ensuring there is an equitable stake in decisions relating to funding processes, priorities, funding allocations and beyond.
Collaborating with funders, statutory bodies, community organisations and voluntary sector, and other stakeholders committed to the development of an equitable future.
Actively supporting all funding bodies to seek change for diverse communities and deliver significant improvements in their organisation’s cultures, strategies, competences, and capabilities.
Helping funding bodies to adopt equitable policies and practises based on the evidence and learning garnered from the community organisations that receive funding and support from TPW.