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What you will be achieving
As a key member of the Academy’s Policy Team, the Senior Policy Officer will play an important role at a critical moment for the organisation. This role will help the Policy team to plan and deliver a new set of priorities for 2026/27. Relevant priorities for this role include, but are not limited to:
Within these overarching priorities, there are some distinct policy programmes the incoming Senior Policy Officer is likely to work on, which could include:
The Senior Policy Officer will be line managed by a Policy Manager.
What you will be doing
As Senior Policy Officer, you will lead on or support a range of policy projects and activities to inform and influence the policy landscape in accordance with Academy priorities. This work may include leading on or supporting the following:
External engagement
Supporting the Academy’s wider functions
Budget and line management
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Wednesday, 22 April 2026.
Interview date: Thursday, 7 May 2026 (held online).
Uniting for a life unlimited for everyone affected by cystic fibrosis. Our mission is to create a world where being born with CF no longer means a lif
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Big Chalk Partnership is made up of more than 150 organisations with a common vision of creating nature-rich chalk and limestone landscapes that benefit all of us.
This relies on an expansion in the scale, pace and impact of nature recovery activities across southern England, benefiting globally important habitats and species and delivering ecosystem services including natural beauty, clean water, healthy soils and our own wellbeing.
The Protected Landscapes Partnership and Defra are supporting our Partnership to catalyse progress towards the UK’s nature commitments across these special landscapes. The Nature Recovery Fund Manager will co-manage a significant grants fund on behalf of Big Chalk’s Partnership Board.
The Big Chalk programme is hosted by the National Landscapes Association. The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty). The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports the UK’s network of National Landscapes to be as effective as possible. We champion the interests of National Landscapes with governments and coordinate the delivery of national projects.
We welcome applicants from a broad range of backgrounds – the most important thing is that you are motivated to work collaboratively and effectively with Big Chalk’s partners to help ensure our grant-making benefits nature to the greatest extent possible.
With significant experience of grant making and donor reporting in the environmental or social sectors, you’ll bring a collaborative mindset and be skilled at quickly building positive working relationships with new colleagues, our partners, our funders and other stakeholders.
You’ll have applied experience of working across the grant-making lifecycle, and possess excellent analytical skills, able to identify, summarise and communicate key issues and risks.
If this sounds like the opportunity for you, then we’d love to hear from you.
Please apply by submitting a short CV (no more than three pages) and a covering letter (no more than two pages) which addresses the person specification criteria in the attached role description.
First interviews will be held online for short-listed candidates, these are likely to be held the week commencing 27th April. A second interview round may follow if needed.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
People’s Health Trust is a national charity working with local communities across Great Britain to stop people dying too young, help them live longer, healthier lives and make health equal.
Life expectancy rose for a hundred years, but in the last decade it has gone backwards — with the steepest declines in the most disadvantaged areas. Across Great Britain, people in these neighbourhoods die up to 13 years earlier than those in the wealthiest places. These inequalities are driven by changeable factors such as poor housing, low-paid work, and limited access to good education, clean air and natural spaces. People’s Health Trust exists to end this unfairness and ensure everyone has the chance to live a long, healthy life.
Our work focuses on:
With a strong interest in social justice, the Director of Finance will be a member of the Leadership Team responsible for ensuring the Trust’s financial viability and statutory compliance, along with providing strategic oversight of performance management and robust risk management to safeguard the Trust’s long-term sustainability.
A qualified accountant, you will be skilled in the development and implementation of financial strategies to manage, safeguard and maximise income and have direct experience of managing financial processes and controls, including preparing management accounts. You will also have direct experience of managing organisational progress against strategic objectives and direct experience of charity or corporate governance, including risk management.
We are committed to being a Disability Confident Employer. Our diversity data shows that we are currently under-represented by certain groups of people. We particularly encourage applications from people from racially minoritised communities, disabled people and people from disadvantaged neighbourhoods.
If this sounds like the role you are looking for and you feel you have the skills and experience we need, full details of the role and how to apply are at the link above.
Please get in touch if you require any additional support with your job application. This particularly applies to people who need us to make reasonable adjustments under the Equality Act 2010. This could include, but is not limited to, accepting applications in a different format, offering information or explanations in a way which helps you, or working with BSL interpreters.
The deadline for applications is Tuesday 7 April and interviews will be held in London on Friday 24 April.
The client requests no contact from agencies or media sales.
We’re Bank Workers Charity – the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.
Each year, we help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through our 40 strong passionate staff team and by investing £5.4m. Through advice, specialist referrals and financial assistance, we offer practical, personalised support to those who need it most.
Demand for our services continues to be high – and the financial pressures on our organisation have grown. That’s why we’ve launched a new strategy focused on deepening our impact, building long-term resilience, and reaching those most in need.
Director of Client Services
Bank Workers Charity
Hybrid with typically three days a week in the London Office (City)
£75,000 to £80,000 depending on experience
It’s an exciting time to join Bank Workers Charity as we evolve the way we work, grow new income streams and strengthen our influence across the banking sector. We’ve embarked on a new three-year strategy which will see us develop an impact framework, proactively review areas of service provision and ensure insight is at the heart of our decision making.
As Director of Client Services you will oversee the Service and Grants and Wellbeing teams of 23 people and an annual budget of c£3.5M. You’ll be instrumental in reviewing our services, ensuring our support meets our clients’ needs. You’ll also play a key role in ensuring organisational effectiveness alongside other members of the senior team.
We’re looking for a visionary leader who will inspire their team and bring:
Bank Workers Charity believes that diversity enriches our workplace and enhances our ability to innovate and excel. We encourage applications from candidates of all backgrounds, identities, and experiences to join us.
For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet and Erica Ritchie via email with a copy of your CV.
Recruitment Timetable
Deadline for applications: Monday 6th April 2026
Interviews with Prospectus: 13-21st April 2026
Engagement meeting with BWC: 24th April 2026
Panel interviews with BWC: w/c 27th April 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support for and implementation of the Branch’s strategic and service delivery plans
Provides leadership and line management to the staff team including the following functions:
Main Responsibilities:
Governance
Financial Management & Fundraising
Support for and implementation of the Branch’s strategic and service delivery plans
Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.
Line Management
Communications
Facilities and Office Management
Hours of work
1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.
2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.
Equal Opportunities Policy
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.
Requirements
Skills and abilities
1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.
2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.
3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.
4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.
5. Ability to research and develop reports at a senior level.
6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.
7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.
8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.
9. Ability to enthuse and motivate paid staff and volunteers.
10. Good financial management skills –evidence of leading and managing a budget.
11. High level organisational delivery skills.
12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.
Experience
Project management knowledge and skills.
1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans
2. Experience of issues affecting London government
3. Experience of working with Boards of Trustees
Knowledge
Personal qualities
1. Intellectually strong, applying a structured approach to work.
2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.
3. Adaptable to change, while being able to work unsupervised.
4. Able to use initiative, assessing and adjusting to changing work priorities.
5. Affinity with charity’s goals and values
The client requests no contact from agencies or media sales.
Job Title: Business Development Manager (Fundraising & Earned Income)
Responsible to: Chief Executive
Location: Hybrid (with some in-person work as required)
Fulltime Salary: £42k pro rata (£25,200 for 3 days a week), dependent on experience
Contract: Part-time (3 days a week), Permanent (subject to funding)
Role Purpose
The Business Development Manager will lead income generation for Sounddelivery Media, securing funding through grants, partnerships, and earned income from services offered to the SDM network and external clients. The role is critical to SDM’s sustainability and long-term growth.
Key Responsibilities
Develop and deliver SDM’s business development and income generation strategy.
Develop earned-income opportunities, including consultancy, training, production, and services for the SDM network and beyond.
Build and manage relationships with funders, commissioners, partners, and clients.
Lead on writing high-quality funding applications, proposals, and pitches.
Work with senior staff to develop budgets, pricing, and cost recovery models.
Track income pipelines and report on progress and performance.
Support organisational sustainability planning and strategic growth.
Develop and implement effective strategies to utilise digital platforms in income generation and stakeholder immersive experiences. Including the effective use of online shopping and social media platforms.
Work with the CEO to develop and deliver Sounddelivery Media’s ambitious income generation strategy, securing both our annual operating budget.
Accountable for all fundraising and voluntary income generation, expanding further into major Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc
Prepare operational budgets for all income generation activities.
Set clear, ambitious, measurable targets for income generating activity, making effective use of benchmarking and industry standards.
Person Specification
Experience (Essential):
Proven experience in fundraising, business development, or income generation within the charity or social enterprise sector.
Strong track record of securing grant funding and/or earned income.
Excellent proposal and bid-writing skills.
Strong financial literacy and experience developing budgets.
Confident relationship builder with excellent communication skills.
Experience (Desirable):
Experience of developing services for networks or membership organisations.
Knowledge of the media, creative, or cultural sectors.
Experience working with Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc
Experience of financial literacy, analysis and forecasting skills.
Skills & Abilities
Ability to work on own initiative with minimum supervision
Ability to carry out tasks in a meticulous and methodical manner and pay close attention to detail
Flexibility & Commitment
An open and flexible attitude, willing to work as part of a team
Honesty and integrity to maintain confidential information and data and handle money
We collaborate with community leaders to ensure their lived experience and diverse voices are at the heart of policy and practice change.



At Special Olympics GB, we are committed to driving meaningful impact through our ambitious growth strategy, Inclusion in Action, which guides everything we do as an organisation. To accelerate this impact and expand our reach, we are looking to grow our team with a key role that will drive forward our future organisational growth in alignment with our strategy. We’re looking for someone who enjoys meeting new people, building relationships and bringing energy to community activity. Our partnership with Fuller, Smith & Turner is rooted in community. With more than 330 pubs, inns and hotels across the South of England, Fuller’s provides a powerful platform to connect local communities with Special Olympics GB clubs, athletes and families. We are looking for an energetic and people-focused Community Partnerships & Engagement Officer to lead the day-to-day activation of this partnership. This role will focus on building relationships across the Fuller’s pub estate, connecting pubs with local Special Olympics GB clubs and helping bring the partnership to life through events, volunteering, fundraising and storytelling. This is a highly people-focused role that involves regular travel, building relationships with pub managers and teams, and helping them find simple and meaningful ways to support Special Olympics GB in their communities.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for this role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic letters will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leading international development grant assurance specialists seek experienced German &/or Spanish speaking audit professionals for exciting AND rewarding management opportunities with diverse travel opportunities.
Responsibilities
• Travelling internationally to a wide range of locations, on a regular basis, conducting audits or special assignments; working with, and supporting NGOs, public sector organisations & institutional donors such as the UN.
• Demonstrate a detailed knowledge of public sector audit issues and techniques and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of public sector structures and the legal and contractual frameworks in which the assignments are performed and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of International Standards on Auditing (ISAs) and provide guidance to other team members based on previous experience;
• Be involved in the assignment process from planning to finalisation;
Prepare a tailored plan for large or complex assignments based on an understanding of the terms of reference;
• Lead assignment fieldwork teams including locally based staff for large or complex assignments;
• Demonstrate the ability to identify the findings on an assignment and write them up in a detailed, precise and clear way in the assignment report;
• Lead opening meetings and present the audit findings at closing meetings;
• Conduct assignments in a sceptical but constructive manner;
• Draft a report for each assignment on a timely basis;
• Be responsible for completing the audit programme and audit file;
• Be aware of assignment deadlines and work with the team to ensure deadlines are met;
• Monitor the time spent on assignments against budget and discuss with the Manager if budget overruns are anticipated;
• Prepare proposals for specific assignments within a framework contract
• Contribute to drafting tenders;
• Identify potential opportunities for obtaining new work. Take action to follow up such
opportunities with a manager/partner;
• Develop internal contacts and demonstrate an awareness of the services offered by other
departments in the firm;
Internal development
• Provide on the job training and guidance to more junior team members throughout the
assignment process;
• Contribute to office-based training sessions including development of training material;
• Conduct induction training for new staff members;
• Do job appraisals for more junior team members;
• Check that the staff planner is kept up to date for each assignment;
Please note, if you are not a fluent German or Spanish speaker similar opportunities may be available for audit managers with other language skills - so please apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a temporary community fundraising mananger for a children's hospice. This role will focus on supporting the delivery and development of the hospice’s community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. Working closely with the wider fundraising team, you will help coordinate community fundraising activities, support key supporters and volunteers, and ensure the programme continues to deliver meaningful engagement and sustainable income.
Hybrid working min 2 days in the office , need an enhanced DBS
The Company:
Support the delivery of the hospice’s community fundraising programme and associated income targets
Develop and maintain relationships with community groups, schools, clubs, and local businesses
Identify opportunities to grow income through community partnerships and supporter-led fundraising
Represent the hospice at community events, fundraising activities, and local meetings
Provide excellent stewardship to community supporters, fundraisers, and volunteers
Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities
Ensure supporters feel valued and connected to the impact of their fundraising
Support the development of new community fundraising opportunities and initiatives particularly across our new geographic catchment
Work collaboratively with colleagues across the fundraising team to maximise supporter engagement
Contribute ideas and insight to help strengthen the community fundraising programme
The Role:
Experience in community fundraising or a relationship-based income generation role
Strong interpersonal and relationship-building skills
Excellent communication skills, both written and verbal
Confident in public speaking and able to present to an audience
Strong organisational skills with the ability to manage multiple activities
Excellent IT and Microsoft Office skills.
Knowledge of community fundraising methods and supporter stewardship
Experience working in the charity or hospice sector
Experience of using Raiser’s Edge database
Full UK Driving license
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Interim New Business Manager (Corporate Partnerships)
Salary: £47,043 - £53,835
Contract: FTC – 9 months
Location: Hybrid – Stratford 2 days per week
Closing date: Friday 17th April
We have an exciting opportunity for an Interim New Business Manager to join Mind reporting to the Head of Corporate Partnerships. Mind focuses on making mental health an everyday priority, bringing together an unstoppable network of individuals and communities who won’t give up until everyone experiencing a mental health problem gets the support and respect they deserve.
This is a fantastic role for an ambitious corporate fundraising leader who thrives on winning new business, leading teams, and shaping strategy. You’ll play a pivotal role in building Mind’s future corporate partnerships pipeline, securing high-value relationships that deliver both significant income and meaningful impact for people experiencing mental health problems.
As New Business Manager, you will lead Mind’s corporate new business function — setting direction, driving performance, and securing long-term, high-value partnerships. You will manage and develop a team focused on proactive prospecting, outstanding partnership propositions, and consistently converting opportunities into impact and income.
To be successful as the Interim New Business Manager, you will need:
If you would like to have an informal discussion, please call Ashby on 020 3006 2787 or email your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We partner closely with charities and candidates to make excellent matches and are passionate about improving equality, diversity and inclusion across the sector. You can read more about our commitment to diversity https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/.
If sufficient applications are received, the charity reserves the right to close the role early.
Title: Director of Data Science, AI & Research
Reporting To: Chief Executive Officer
Location: Hybrid, working from home and our office based in West London
Salary: £95,000 - £100,000 per annum, dependant on experience
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
Closing Date: 20th April 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants
Job Purpose
The Director of Data Science, AI and Research leads our outstanding Data Insights Team which has expertise across data engineering, analytics, data science, machine learning, generative AI, and psychology, and works to provide insights which enhance our services and which we share with others in the sector, policy makers and politicians, service users and the general public.
The Director of Data Science, AI and Research works directly with the CEO and plays a central role in leading the strategy and development of the organisation, and is responsible for key external relationships across government, the mental health sector, funders, and researchers.
Key Responsibilities
Person Specification
Essential
Strong experience with recruiting, retaining, and managing data professionals / scientists.
Experience with developing data and organisational strategy at a senior level.
Deep understanding of data analytics, data science, AI and machine learning, and qualitative approaches.
Experience engaging with a broad range of senior internal and external stakeholders.
Demonstrable knowledge and experience in mental health / psychology / neuroscience.
Excellent attention to detail, rigour, and thoroughness.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
BGCI Vacancy Announcement
Position Summary
Botanic Gardens Conservation International (BGCI) is seeking to appoint a Membership Information Management Officer who will play a key role in the delivery of the Botanic Gardens Conservation International (BGCI) 2025-2030 Strategic Framework and membership programme, supporting member engagement, data and information management, and utilisation of the BGCI global information systems. This role ensures the accuracy and integration of member and garden data across CRM systems, supports conservation services for members, staff and internal projects and contributes to the wider success of the BGCI global network.
The Membership Information Management Officer requires a strong blend of information management, CRM administration, data and information analysis, and member engagement skills, combined with the ability to work in a global conservation organisation.
Title of post: Membership Information Management Officer
Job Purpose: Provides information management to support the membership programme
Reports to: Head of Membership and Conservation Services
Contract Type: Full-time (35hrs/week)
Duration: 3-year contract
Location: BGCI Offices, Kew, London; Hybrid *
Remuneration: Officer F2 grade, recruitment range £27,500 - £30,000.
*Please note that our temporary office address in 2026 is in Putney, London
About BGCI
Botanic Gardens Conservation International (BGCI) is the largest global plant conservation network with over 950 member institutions in more than 120 countries. BGCI plays a key coordinating role, facilitating collaboration between botanic gardens and other conservation organisations, and supports the development and long-term functioning of botanic garden networks. BGCI ensures that local expertise contributes to global impact and mobilises funding and technical assistance for practical conservation efforts worldwide.
Person Specification
BGCI is seeking to appoint a detail-oriented information management professional with experience supporting membership, donor, or partnership programmes within a conservation, scientific, or not-for-profit environment.
Application Process
If you are interested in this role, please send us your CV and a cover letter (two pages maximum), explaining your motivation for the role and providing examples and evidence of how you are suitable for the position. Please also confirm in your letter that you are eligible to work in the UK.
Please note that the role is UK based so you must be eligible to work in the UK. We are unable to provide sponsorship for this role. Please confirm in your cover letter that you are eligible to work in the UK. Please send your CV and cover letter to
Closing date for applications is 27th April 2026
The interviews will be conducted online in the week commencing 1st June 2026
We also ask all applicants to complete a short Equality and Diversity Monitoring Form - please click on this link BGCI Equality and Diversity Monitoring Form – Fill in form
BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our secto
Job Title: Senior Customer Services Advisor
Area of operation: Resident Services
Salary: £38,022 per annum
Hours: 37.5 hours per week
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.
About the role:
Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.
About you:
Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
Closing Date: 12pm on Monday 20th April
Interviews: Friday 24th April (in Lower Eashing)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peters Fraser + Dunlop (PFD) is one of London’s most established and respected literary and talent agencies, representing leading voices across literature, film, television, audio, journalism and digital media. We pride ourselves on nurturing talent, protecting rights, and connecting our clients with the right opportunities in a fast-moving creative landscape.
We are now seeking an exceptional Finance Director to join our Senior Management Team and play a pivotal role in shaping the future of the business.
This is a high-impact leadership role at the heart of a dynamic, creative organisation. Reporting to the CEO, you will oversee all financial and operational functions, provide strategic guidance to the Board, and help drive sustainable growth.
You’ll combine hands-on financial leadership with strategic insight, influencing decision-making at the highest level while ensuring operational excellence across the business.
Key Responsibilities
Strategic Finance Leadership
Financial Operations & Governance
Operational Leadership
Royalties & Commercial Insight
Governance & Risk
About You
We’re looking for a commercially minded, strategic thinker who thrives in a fast-paced environment:
This is a rare opportunity to join a leading creative agency and make a meaningful impact at senior level. You’ll play a key role in shaping strategy, driving performance, and supporting world-class talent.
How to Apply
Please send your CV, cover letter and salary expectations via the link.
For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas via the Allen Lane agency website.
We reserve the right to close the process early and so an early application is highly recommended.