Housing support worker jobs

Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker?

Where you’ll be working

St Mungo’s Bristol Accommodation Services are taking on an exciting expansion, including Toll House Court in Southville. Toll House Court is a historic building, with 20 supported housing bedspaces for people experiencing homelessness.

The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. 

You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.

What you’ll be doing as a Project Worker

• Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
• Provide practical and personal support to clients with complex needs around areas such as housing and health. 
• Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.  
• Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.  
• Continue to develop your skills further around working with clients in a holistic way - we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. 

Working hours

You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.

What we're looking for

This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you! 

• Experience supporting vulnerable individuals to identify goals and navigate change.
• Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach.
• A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment.
•  An understanding of the challenges faced by people experiencing homelessness.
•  Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 7 April 2026

Interview and assessments between 21-23 April 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Do you want to make a difference while benefiting from a schedule that offers unique flexibility in Bristol?

We are looking for 2 Night Workers to join the expansion of the St Mungo’s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness.

The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.

As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.

Key Responsibilities:

• Continue support from the day team - engage with residents, offering support and a listening ear.
• Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
• Complete administrative tasks, incident reports and handover notes to the day team.
• You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.
• Lone work at times when required.

Typical schedule: A flexible night shift rota, including weekends and bank holidays, with shifts from 8/9pm -7.45am. The rota includes working 2 in every 4 weekends.

About you

If you have a willingness to learn how to support people to transform their lives and think you could provide support and interact with clients throughout the night, being passionate about working in a service that supports people experiencing homelessness, we encourage you to apply!

• Good communication skills with the ability to respond and interact with empathy.
• Some experience of dealing directly with the public, clients or customers in a busy service environment.
• Some experience of volunteering or working in an environment that supports vulnerable people.
• Understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial.
• Ability to stay alert, calm, and use own initiative in emergencies.
• Familiarity with IT, administrative procedures and record-keeping.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 13 April 2026

Interview and assessments on: 6-8 May 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington, Camden and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified. 

Please note there will be a second round of interviews in service for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?

Where you’ll be working

We are looking for 2 Duty Workers to join the expansion of the St Mungo’s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness.

The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.

You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.

What you’ll be doing as a Duty Worker

In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:

• Supporting the day-to-day running of the project.
• Managing reception duties, including phones, access, and basic client support.
• Maintaining communal and office spaces.
• Coordinating health & safety checks and admin tasks.
• Providing person-centred support to residents.

Working hours

You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.

About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?

We’d love to hear from you if you bring:

• Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
• Empathy and understanding of the challenges faced by people experiencing homelessness.
• A genuine interest in supporting vulnerable women to make positive changes in their lives.
• Solid organisational skills, with basic IT and admin capability.
• A proactive attitude and a willingness to learn and grow.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 7 April 2026

Interview and assessments on: 28-30 April 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

JOB DESCRIPTION

The Role

This is a pivotal position designed to transform our capacity to provide professional social and emotional support through mentoring. Funded by the National Lottery, you will manage the daily operations of the project's youth programmes - encouraging participants to get involved in the core activities, including boxing training, mentoring, and personal development - while working with local partners to reach out to those facing the toughest barriers, such as poverty and social exclusion.

Key Responsibilities Include:

• Programme Management: Oversee the delivery of high-quality sessions that combine sport with a positive development ethos.
• Mentoring: Establish and maintain over 50 formal mentoring relationships to provide personalised guidance and trust.
• Outreach & Partnerships: Build formal links with local schools, social services, and community groups to maximise our impact.
• Growth: Lead the expansion of our offer to reach over 1,400 young people by Year 2.

Monitoring & Evaluation: Implement systems to track engagement and produce insightful reports for stakeholders and funders.

Hours Per Week: 30

Role Type/Cause: Advice and Information, Advocacy, Practitioner, Volunteer co-ordinator/management, Youth Work / Children

Benefits:

• Salary: £28,000 per annum (£35,000 FTE pro rata).
• Hours: 4 days per week (30 hours), including some evening and weekend work.
• Contract: Permanent (2-year funding secured).
• Location: Hybrid; based at Victoria House (Oldham) with community outreach.
• Perks: 24 days annual leave (plus bank holidays), an extra day off for your birthday, service-based leave increases, and a contributory pension.

Growth: Access to professional development, training, and qualifications

Flexible Working: Hybrid Working - requirement to attend sessions / workshops and key meetings in person

This position can not be job-shared

This position is not suitable as a secondment opportunity

37.5 hours per week / permanent / working Monday to Friday 9am-5pm.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?

Our Maintenance team works across multiple properties to ensure our residents have safe, good‑quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents.

We operate across West Sussex, centred around our Foyers in Horsham and Crawley, which provide 24‑hour supported housing for young people aged 16–25. We also manage several larger shared houses (typically 4–8 residents) through our Transitional Housing teams, supporting young people on their journey to independence.
In total, the team helps maintain safe homes for approximately 300 residents across the county.

As a Maintenance Worker covering sites across West Sussex, you will take on a hands‑on role combining practical maintenance tasks with caretaking responsibilities. You will help create and maintain safe, welcoming, and psychologically informed accommodation for the people we support.

Key Responsibilities

• Provide a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, and psychologically informed accommodation.
• Carry out day‑to‑day maintenance across our West Sussex sites, with occasional support to other housing schemes.
• Complete maintenance, cleaning, repair, and redecoration works within agreed timescales, delegating tasks where appropriate.
• Perform or delegate general caretaking and cleaning duties, including cleaning communal areas, litter‑picking, and waste removal.

If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.

We’re looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people’s wellbeing.

Experience and Knowledge

We are searching for someone with:

• Strong maintenance experience across a range of trade or repair tasks, including delivering high‑quality maintenance and decorating work
• Experience working in supported housing, residential, or community‑based settings
• Commitment to maintaining high standards of safety, quality, and resident wellbeing
• Good understanding of health & safety requirements and compliance processes
• A proactive, organised approach to workload and prioritisation

Qualifications and Training (Desirable)

It would be beneficial, though not essential, if you have:

• City & Guilds or equivalent qualification in one or more maintenance skill areas
• Manual handling training
• Training in handling bodily fluids
• Boundaries training
• First Aid training

CLOSING DATE: Sunday 5 April 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Location: Tower Hamlets / Hybrid

Salary: Unqualified: £17,631 - £18,402.60 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)

Qualified: £18,402.60 - £20,062.80 per annum (Based on an FTE salary of 30,671 - £33,438 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 22.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Wednesday 15th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advocate (IDVA) (Duty & Triage) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service 

Tower Hamlets Solace Advocacy and Support Service (SASS) provides advice and support to people aged 16+ in Tower Hamlets who are currently experiencing domestic abuse. Tower Hamlets SASS is a team made up of Core IDVAs, a Duty IDVA, and Co-located IDVAs; Department for Work and Pensions (DWP) IDVA, Housing IDVA, Housing Floating Support Worker, a MASH IDVA, a Hospital IDVA, and a GP IDVA.

About the Role 

We are looking for a Duty and Triage IDVA to join our team. The successful candidate will act as a first point of contact for incoming referrals to Tower Hamlets SASS. As the Duty IDVA you will triage referrals into the Tower Hamlets SASS team, responding to professionals and members of the public. You will be working as part of a multidisciplinary team, collaborating with external agencies. In addition, you will risk and needs assess and safety plan with survivors of domestic abuse. 

About You

The ideal candidate would have demonstrable experience of working with those affected by domestic and/or sexual violence and experience of managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group.

You bring a solid understanding of housing, welfare, and policies relating to domestic and sexual violence, alongside strong administrative and time‑management abilities, including confident use of Excel and the capacity to juggle multiple tasks. You’re able to manage a busy and often complex caseload with professionalism and care.

You have a well‑developed understanding of the causes and dynamics of domestic and sexual abuse and the impact this has on victims and survivors. Your approach to work is flexible, empathetic, and grounded in the values of Solace Women’s Aid, with a commitment to empowering those you support.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Solo Homes combines independent living with intensive personalised support to clients. By adopting a flexible, creative and strengths based approach, the Solo Homes initiative supports individuals to manage their tenancies in the community and improve their quality of life. Solo Homes is The Connection’s version of Housing First.

The Solo Homes, Women’s Service Pilot is an exciting and innovative extension to our specialist 24-hour supported housing service in Clapham for women from across South London who have experienced homelessness and multiple disadvantage. The successful candidate will work with 6 of the women currently living in this service to move in to their own social tenancies.

Salary: £38,753 - £43,471 (scale points 23 – 28)
Closing Date: Monday 6th April
Interview Date: Wednesday 15th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

3 days a week (Mon-Weds or Weds-Fri)

Tendring, Essex

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Tendring area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

Closing date: 15th April 2026 at midnight.

Interviews will be held in person at our Colchester Octagon office no later than 24th April 2026.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Property Manager - Key Worker Services

We are seeking a proactive and customer focused Property Manager to oversee residential sites and deliver high quality housing services.

Position: Property Manager - Key Worker Services
Salary: £37,570 to £40,758 per annum
Location: Slough (site based with some travel)
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 2 April 2026

About the Role

This is a varied and hands on role managing residential accommodation, ensuring a safe, compliant and high quality living environment for residents. You will act as the main point of contact on site, overseeing day to day operations and delivering an excellent customer experience.

Key responsibilities include:

• Managing tenancies from allocation through to move in
• Acting as the main contact for residents and stakeholders
• Carrying out regular estate inspections and ensuring compliance
• Managing repairs, maintenance and contractor performance
• Handling complaints and anti social behaviour cases
• Overseeing voids and minimising rental loss
• Ensuring health and safety and fire compliance standards are met
• Maintaining accurate records for audit and reporting purposes
• Building strong relationships with partners and external agencies

About You

You will be organised, resilient and confident managing a busy workload, with a strong focus on customer service.

You will have:

• Experience in property or housing management
• Strong communication and stakeholder management skills
• A proactive and solutions focused approach
• Knowledge of tenancy management and housing legislation
• Experience managing repairs and maintenance processes
• Ability to manage competing priorities and meet deadlines
• Confidence using systems such as MS Office and CRM platforms
• Experience handling complaints and resolving issues effectively

About the Organisation

This organisation is a well established provider of housing services, supporting communities across the UK. They are committed to delivering safe, high quality homes and creating positive living environments for residents. With a strong focus on service, inclusion and continuous improvement, they offer a supportive and purpose driven working environment.

Other roles you may have experience of could include; Housing Officer, Tenancy Manager, Estate Manager, Housing Manager, Lettings Manager, Property Officer, Accommodation Manager

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Recovery Support Workers (Mental Health) – The Recovery House

£24,570 per annum

Birmingham

Full-Time

Permanent

Hours: 37.5 hours per week

The Recovery House is a brand new, exciting and innovative service for our client and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.

About the role

The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within our clients organisation. The role will be central to the smooth running of the 24/7 service provided by Recovery House.

You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.

The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.

About you

You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.

They are looking for someone who has experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.

This role will involve working on a rota, including some evenings and weekends.

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Sunday 5th April 2026

Interviews will take place on Wednesday 15th and Tuesday 21st April 2026

Braintree & Uttlesford area

Our Vacancy

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Braintree and Uttlesford area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive 

 A role where your support creates independence

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

Closing Date: 15th April 2026

Interviews will be held in person at our Colchester Octagon office no later than March 13th 2026.

Our Vacancy

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Epping and Harlow area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential. 

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

A role where your support creates independence

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

Closing date: 6th April 2026

Interviews will be held in person at our Pitsea office no later than April 14th 2026.

37.5 hours per week / permanent / working Monday to Friday 9am-5pm.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Are you an experienced maintenance professional looking to step into a senior role? Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?

Our Maintenance team works across multiple properties to ensure our residents have safe, good‑quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents.

We operate across East Sussex, centred around our Foyers in Eastbourne and Hastings, which provide 24‑hour supported housing for young people aged 16–25. We also manage several larger shared houses (typically 4–8 residents) through our Transitional Housing teams, supporting young people on their journey to independence.
In total, the team helps maintain safe homes for approximately 180 residents across the county.

We are recruiting for a Senior Maintenance Worker to supervise a small team of Maintenance Workers across East Sussex. This is a hands-on role, combining practical maintenance tasks with day‑to‑day staff supervision.

Key Responsibilities

• Supervising maintenance staff, offering constructive feedback, coaching, and support
• Providing a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, psychologically informed accommodation
• Carrying out day‑to‑day maintenance across our sites in East Sussex, and occasionally supporting other housing schemes
• Completing maintenance, cleaning, repair, and redecoration works within agreed timescales, and delegating tasks where appropriate
• Performing or delegating general caretaking and cleaning duties, including cleaning communal areas, litter‑picking, and waste removal

 If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.

We’re looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people’s wellbeing.

Experience and Knowledge

We are searching for someone with:

• Previous supervisory or team‑leading experience, with the ability to organise and direct a small team effectively
• Strong maintenance experience across a range of trade or repair tasks, including delivering high‑quality maintenance and decorating work
• Experience working in supported housing, residential, or community‑based settings
• Commitment to maintaining high standards of safety, quality, and resident wellbeing
• Good understanding of health & safety requirements and compliance processes
• A proactive, organised approach to workload and prioritisation

Qualifications and Training (Desirable)

It would be beneficial, though not essential, if you have:

• City & Guilds or equivalent qualification in one or more maintenance skill areas
• Manual handling training
• Training in handling bodily fluids
• Boundaries training
• First Aid training

CLOSING DATE: Sunday 5 April 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. 

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.