Project Support Officer Jobs

The Youth Endowment Fund  

Head of Evaluation (Targeted Projects)

Reports to: Assistant Director of Impact, Programmes and Partnerships

Salary: £64,500 

Contract: 12 month – Fixed term 

Location: Central London/Hybrid* 

Application closing: 9:00am Monday 14th October 2024 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will: 

• Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity. 

• Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators. 

• Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners. 

• Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.  

• Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation. 

• Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these. 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions: 

1. Please share why YEF’s mission is motivating you to apply for this role. 

1. Give clear examples where your experience directly relates to the “About You” section in the JD. 

We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.  

We are  seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.

IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.

What we do

We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.

We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.

We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.

Main purpose and scope of role

Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.

Duties and Responsibilities (to include but not limited to)

Leadership

· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.

· Take overall responsibility for the management and administration of IPWSO.

· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.

· Pursue close cooperation with, and accountability to, IPWSO’s members.

· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.

· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.

Governance

· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.

· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.

· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees

Finance and Fundraising

· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.

· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.

· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.

· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.

· Build relationships with potential donors and prepare funding proposals.

· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.

· Seek out and build new income streams.

Staff, Trustee and Volunteer and Committee Support

· Provide support to staff, trustees and volunteers to enable them to carry out their duties.

· Deputise for other staff members during periods of leave.

· Conduct annual reviews with staff.

· Participate in the recruitment of new staff as required.

· Provide support and advice to IPWSO committees and conference organisers.

Project Support

· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.

· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.

Person specification

Experience, Knowledge and Skills

Essential

Proficiency in English.

Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.

Ability to articulate a compelling vision to inspire others

Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.

Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.

Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.

Experience of managing budgets, financial planning, preparation of funding applications and report writing.

Experience of working with volunteers.

Desirable

Fluency in another language.

Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.

Knowledge / experience of PWS.

Willingness to travel internationally as needed to support IPWSO’s priorities.

An understanding of charity operations and governance structures in the UK.

Personal Attributes

Essential

Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.

Empathy for disadvantaged people.

Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.

Highly self-motivated and able to work on own initiative as well as part of a team.

Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.

Ethical leadership.

Resilience and determination.

Desirable

Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.

£51,500 per annum

Fixed term (until end 2025)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager (Equity Diversity and Inclusion).

The Senior Project Manager (EDI) will work cross-organisationally to manage the many workstreams which span UNICEF UK’s new EDI Strategy and programme of work, ensuring intended benefits are delivered as agreed. This will include our already underway anti-racism programme.

We are looking for someone who is experienced in successfully managing complex and large scale cultural and behavioural change programmes in a complex environment. To be successful in this role, you will have: knowledge and practical experience in project, programme and change management methodologies, as well as a thorough understanding of emergent change; strong communication skills; ability to lead collaborative change, and role model anti-racist behaviours.

Act now and visit the website via the apply button to apply online.

Closing date: 8am, Monday 7 October 2024.

Interview date: Friday 18 October and Monday 21 October 2024.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The role:

We’re seeking an engaging, organised and experienced individual to join our fantastic Mass Fundraising team on a 6-month fixed term contract! 

This role is integral to the delivery of our ambitious Mass Participation fundraising budget. You will support on the delivery of new and existing insight-led fundraising products and reaching targets. You’ll achieve this by leading on end-to-end processes, supporting the Mass team on large-scale projects and campaigns with the aim to increase acquisition and improve retention, as well as using your excellent relationship skills you’ll engage with and steward our supporters. 

About You 

• You will have a good knowledge of Community and Individual Giving fundraising and have worked in a fundraising or a Supporter Care team with a focus on community and events supporters and fulfilment 
• You will have an excellent track record of engaging with supporters through a range of channels including SMS, phone and email stewardship including but not limited to: event good luck calls, sponsorship chasing, general fundraising support
• You will have Community and events/fundraising process delivery experience including experience of Raisers Edge (preferable), updating data files
• You will be able to start in the team at short notice 

If this sounds like you – we’d love to hear from you!

About Working for Us 

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About Us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our  values: 

• Courageous
• Collaborative 
• Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and  background can think of no better way to do this than by ensuring that this role fully represents our intent therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

How to apply 

• You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held on a rolling basis and we may close the job application down if we successfully find a candidate

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Do you have a passion for inspiring and engaging people with the natural world? Are you an enthusiastic team player able to deliver a range of key skills to support an experienced and fast-moving project team?

The Project Support Officer (“PSO”) role is fundamental to the delivery of our Wilder Connections project. The role requires a range of skills and experience across the following elements which are described in greater detail in the Recruitment pack which can be found on our website and include:

• Activity administration
• Supporting practical activity delivery – group visits and events
• Volunteer administration
• Data and photographic record keeping
• Marketing and social media
• General project support 

If you’re passionate about nature and eager to make a real impact on our journey to a Wilder Doddington then we’d love to hear from you.Full details and online application form can be found on our website www. doddingtonhall. com/jobs/

The role is partly funded by a grant from The National Lottery Heritage Fund which continues until the end of 2027, but our intention is that the role should extend beyond this time.

Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!

We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.

This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.

As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.

To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.

Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.

Equal Opportunities Employer

Positive      Collaborative      Ambitious

Mottingham Big Local Refocused (MBLR) Partnership is delighted to be recruiting a Project Support & Communications Officer.

Mottingham is one of the local areas in England benefiting from £1 million Big Lottery investment. You will play a key role in the delivering of our plan and vision for the Mottingham Big Local area. Working alongside our MBLR Programme Manager, the person appointed will undertake a variety of tasks that include communications, grants administration and providing support to the resident led MBLR Partnership.

Working to implement our communications plan via established communication channels, you will be responsible for managing the partnership’s newsletters, social media and the MBLR website. You will also aid the MBLR Programme Manager with the administration of our Community Grants programme.

The person appointed will have experience of providing committee/Board support including minute taking and agenda distribution.

Hosted by Community Links Bromley, you will report to the local resident led Partnership

Please note that we do not accept CV's

• Title Project Delivery Officer
• Location Camden, London (1-2 days working from home)
• Hours Full time / 30 hours a week (flexible working hours)
• Salary £28,000pa (£19.44/hour)
• Status You will be hired as an independent contractor (self-employed basis)

Background

• Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small, dynamic team. We are looking for a driven, entrepreneurial and strategically minded individual to join our team.
• We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.
• We raise awareness and facilitate dialogue about the reality and prevalence of abuse, by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength, changing perceptions around abuse and creating young Ambassadors for Change. 
• It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic and the demand is expanding. 
• Main purpose of the role
• Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project

In this role you we can offer:

• - A strategic position, working directly with CEO
• - Opportunity to attend quarterly board meetings
• - Opportunity to directly work with and improve the lives of young people.
• - Opportunity to grow and develop with our organisation 

Please See attached the Full Job Description

Exciting opportunity to lead our Project Management Office (PMO) 

Position: Head of PMO 

Location: Hybrid (3 days in High Wycombe office) 

Job Type: Permanent  

Full-time Salary: £40-45k (depending on experience) 

Reporting to: Head of Operations 

About the Role: The Head of PMO will be responsible for leading and managing the Project Management Office (PMO) within the organisation. This role is crucial in ensuring that the organisation’s projects are delivered on time, within scope, and within budget, whilst also aligning with the strategic goals. The Head of PMO will review, develop and audit our project management methodologies, implement best practices, and ensure consistent delivery of projects across the organisation. 

You will line manage three project managers, overseeing their deployment to manage and support our operational plan projects. You will be responsible for resource planning and providing ongoing support and escalation for the project managers, as well as maintaining oversight of live projects and reporting on performance to senior stakeholders.

Responsibilities: 

 PMO Leadership: 

• Establish and lead the Project Management Office, ensuring it provides value to the organisation. 

• Continually review and develop PMO strategies, standards, and methodologies to improve project delivery. 

• Ensure alignment of projects with the organisation’s strategic and Operational Plan objectives. 

Team Leadership and Development: 

• Lead, mentor, and develop the project management team (x 3 Project Managers). 

• Provide training and development opportunities for project managers. 

• Foster a culture of excellence, collaboration, and continuous improvement within the PMO. 

Programme and Project Governance: 

• Chair Programme Boards to track progress against plan, escalate any risks and/or issues to senior stakeholders. 

• Review and continually improve the project management governance, including frameworks, processes, and tools. 

• Ensure that all projects follow standardised methodologies. 

• Oversee the portfolio of projects, ensuring that resources are allocated appropriately, and that risks and issues are managed effectively. 

Stakeholder Management: 

• Act as the primary point of contact for project-related communication with senior management and stakeholders. 

• Facilitate communication and collaboration among project teams and stakeholders. 

• Manage stakeholder expectations and ensure that their requirements are adequately addressed in project plans. 

Project Delivery: 

• Ensure that all projects are delivered on time, within scope, and within budget. 

• Oversee the development, management, and tracking of the projects budget. 

• Monitor project performance and report (via our Dashboard reporting) on progress to senior management. 

• Implement corrective actions when necessary to ensure project success. 

Continuous Improvement: 

• Drive continuous improvement in project management practices across the organisation. 

• Lead post-project reviews to capture lessons learned and improve future project delivery. 

• Stay up to date with industry trends and best practices in project management. 

About You: 

Education: 

• Project Management Professional (PMP) certification or equivalent is highly desirable. 

• Membership to APM (Association of Project Management) is desirable.

Experience: 

• Minimum of 5 years of experience in project management, with at least 2 years in a leadership role. 

• Proven experience in leading a PMO in a small-medium organisation. 

• Excellent project management skills with significant experience of leading and project managing large complex projects and/or programmes. 

• Project Management expertise with a proven ability to apply a range of project management methodologies such as agile project management and scrum approaches.

 Skills: 

• Excellent leadership and team management skills. 

• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels. 

• Proficient in project management software and tools (e.g., Smartsheet, Jira, Trello). 

• Strong analytical and problem-solving skills. 

• Ability to manage multiple projects simultaneously in a fast-paced environment. 

• Ability to work under pressure and meet deadlines. 

What We Offer: 

• 24 ½ days annual leave + Bank Holidays. 

• Free CSSC Membership. 

• 90 minutes of wellbeing time per week. 

• Flexible working arrangements. 

• Excellent company pension schemes. 

• Training and Development opportunities. 

• Access to Employee Assistance Programme. 

About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

Job Title – Project Management Officer

Contract - Permanent

Hours - 35 hours per week

Salary - £32,000 – £35,000 per annum

Location - Coram International, Coram Community Campus, 41 Brunswick Square, London WC1N 2QA

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram International is a consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.

Our work involves providing technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training and research covering a broad range of thematic areas. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.

We are seeking a highly organised, diligent and proactive Project Management Officer to support the successful implementation and management of our international consultancy work.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 23:59:59, 06/ 10 /2024

Interview date: Week commencing 14th October

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.

The focus of this role is to ensure the smooth running of the Household Energy Services (HES) team by providing team-wide administrative support and taking responsibility for coordination of daily and weekly tasks, maintaining accurate and detailed records, whilst overseeing processes and procedures that ensure HES is compliant with GDPR and Health and Safety requirements. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard.

Pay and conditions

• The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
• The salary for the role will be £29,864 - £32,816.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Importing batches of client information into our client management system and ensuring uploads are working correctly. Addressing errors on our client database: merging data where it is held across multiple client records, deleting incorrect enquires and deleting duplicate client records.
• Make outbound calls to clients when required, such as booking home visits, and keeping client records up to date.
• Support HES team annual leave process, checking managers have approved internal team requests and updating allocations against projects on the staff planner.
• Manage and keep track of HES subscriptions to services or packages and coordinate payments and purchase orders with project managers. Make sure any details and logins are GDPR compliant.
• Responsibility for HES complaints handling procedure – providing guidance to managers handling complaints to ensure adherence to policy and tracking and recording responses.
• Support senior HES managers with recruitment work; liaising with appropriate teams within CSE in producing HES recruitment materials; onboarding new HES starters including providing thorough team specific information for line managers.
• Support senior HES managers with probations and interim review meetings; tracking progress towards probations. Tracking progress towards appraisal SMART objectives with support from the line manager.
• Be a GDPR champion for the HES team. Working with CSE’s GDPR officer and project managers to ensure procedures are compliant.
• Take a proactive approach to problem solving. Influence and contribute to improving HES systems and processes.
• Supervise and mentor the HES Project Administrator, support their learning and taking ownership for ensuring consistency of HES admin provision.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Experience of providing administrative support to colleagues and external customer/partners.
• Highly skilled in use of MS Office applications including Word, Excel and Outlook.
• Ability to learn information and communicate it to others.
• Ability to use initiative, problem solve and manage priorities.
• Excellent written and verbal communication skills.
• Ability to adapt to new software solutions.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is Tuesday 5 November by 5pm

Interviews are expected to take place Tuesday 12 and Thursday 14 November, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Please be aware that this vacancy will close on the 30th September. If you are interested in the position, please submit an application as soon as possible.

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our team delivering our flagship Pathways to Progress service.  Following incoming referrals, the officer will contact service users to conduct a friendly telephone or video call to complete an assessment of their needs and challenges.  The officer will then draw up action plans to connect the service users to the most appropriate set of service options, dependant on their chosen outcomes.

The officer will need to develop a good understanding of the internal and external service options available, plus have a clear and decisive skill for choosing the most appropriate course of action.  The successful applicant will need to be a confident and comfortable communicator, with a patient and understanding personality.

We are seeking a good planner with experience of helping people to identify and reach their chosen outcomes, whilst also contributing to the wider success of an established service with its inherent timeframes and capacities.

The post holder will become an active member of the Charitable Services team, promoting the delivery of life enhancing support options to people with dual sensory loss and/or their carers.  Service users will exhibit varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual service user as we work with them to identify the most empowering bespoke action plan for them.  

The officer will also have responsibility for overseeing the growth of an ongoing project to recruit and support a network of volunteers across the country, who can be co-ordinated to deliver localised marketing activities, such as attending public events on our behalf or dropping leaflets.

The main tasks delivered by the officer will be:

• To work with people with sensory loss to connect them to the services and support options that can best assist them;
• To build a friendly rapport with service users, to build trust so that they respond openly during the assessment conversations;
• To support individuals to engage with the agreed action plan and to help maintain momentum to complete the action plans
• To help individuals to celebrate their progress, to increase their knowledge and to expand their horizons.
• To develop a good understanding of the many internal and external support options available and their potential benefits;
• To develop and co-ordinate a team of volunteers to perform localised outreach activities on our behalf;
• To complete all necessary recording and reporting of service support, using our electronic systems;
• To contribute to the completion of funding reports, case stories, etc. as requested by the service manager;
• Occasionally to represent Deafblind UK at events, within online meetings and forums and to promote the service and generate service user referrals.
• To complete all training and input actively into team meetings, planning discussions and reviews.

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 400,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Remote

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability.

Project Officer, Cornwall 

(England South-West)

£28,831 per annum 

(Ref: SUS4324)

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until 30 June 2025

Base: Authority Office in Cornwall with an opportunity to work from home

About the role

We have an exciting opportunity for someone to join our team to work in Cornwall to promote and enable - walking, wheeling, cycling, and public transport as the sustainable way of travelling to schools, workplaces, and for journeys in the local community.

As the Project Officer, you will be innovating, developing, and delivering tailor-made packages of activities and promotional material to encourage and enable active travel. 

You will work in close partnership with Cornwall Council, public transport providers, Sustrans’ Behaviour Change & Engagement team and colleagues to support the development and delivery of a countywide Workplace Travel Challenge. This will help ensure that as many people as possible can benefit from the project and that more local journeys can be travelled actively. 

Due to the nature of the role, a full DBS is required. 

We offer true hybrid working, with a mix of working from the Authority office 1-2 days a week and the opportunity for home working. 

This role will require travel and work at locations as necessary to undertake the project on behalf of Sustrans. You will be occasionally travelling across the Cornwall region.

About you

You will be passionate about active travel and supporting and motivating others to make positive changes to everyday journeys, to benefit themselves, their local community, and the environment. You will be self-motivated and able to work independently to manage a varied workload. 

You should have experience in building relationships with wide range of organisations, groups and individuals ideally having worked on physical activity, behavioural change projects, a wide range of people including young people. 

You will be a skilled communicator, able to adapt your approach to engage and meet the needs of diverse audiences and have experience of planning and delivering engagement activities and promotional events. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 October 2024. 
• Interviews will take place via MS Teams on the 16th or 17th October 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years. 

We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to: 

• Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations. 

• Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service. 

• Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments. 

The successful candidate will: 

• Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams. 

• Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements. 

• Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals. 

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.

Stoll appointments are subject to an enhanced DBS check. 

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel.