Accommodation support worker jobs

Based in Camberwell with frequent travel across London, primarily Lambeth

Ref: LSS-261

Are you an experienced support worker with a passion for helping young people achieve independence? Do you have experience supporting vulnerable young people with complex needs while providing guidance and support to colleagues?

If so, St Giles Trust is looking for a highly motivated Senior Caseworker to join our Lambeth Floating Support Service, helping young people secure and sustain safe accommodation while supporting the wider team to deliver outstanding person-centred support.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the service

Our Lambeth Floating Support Service helps young people successfully move into independent living by providing practical, tailored support to secure and sustain accommodation. Working closely with Social Workers, Personal Advisors, housing providers and other partner agencies, the service supports young people to overcome barriers to independence, build resilience and achieve positive long-term outcomes.

About the role
As Senior Caseworker, you will manage a caseload of young people with a range of housing and support needs while acting as the day-to-day lead within the team. You will support colleagues with complex cases, provide guidance and mentoring, and work closely with the Team Manager to ensure the service delivers high-quality, outcome-focused support.

You will develop holistic support and risk management plans, work collaboratively with statutory and voluntary sector partners, and provide practical assistance to help young people establish and maintain successful tenancies. This may include supporting access to education, employment and training, benefits, debt advice, health services and community resources, as well as accompanying young people to appointments and advocating on their behalf.

What we are looking for

• Experience supporting young people with housing, tenancy sustainment and independent living.
• Experience supervising, mentoring or supporting staff and/or volunteers.
• Proven experience working with vulnerable young people or adults with multiple and complex needs.
• Experience developing support plans, carrying out risk assessments and providing advice and advocacy to help young people access accommodation and support services.
• Experience working effectively within multi-agency partnerships to achieve positive outcomes for young people.
• Knowledge of housing legislation affecting young people and an understanding of the barriers faced by people with lived experience.
• Strong communication, organisational and IT skills, including experience maintaining accurate case records.
• The ability to work flexibly across London, including occasional evenings and weekends, and to manage competing demands within a busy service.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Please note this role requires an Enhanced DBS check with Adult Barred List.

Closing date: 3rd August 2026 at 9am.

Housing First Worker 

£25,974 - £26,474 per annum 

Southampton 

Permanent, Full Time (37 hrs and 31 hrs available) 

Enhanced DBS Required 

Drivers Licence: Required 

Lone Working: Yes 

Night Working: No 

Weekend Working: No 

At Two Saints we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure and ready to take their next steps. 

We’re seeking compassionate adaptable people to join our Southampton service as a Housing First Worker. You’ll bring a passion for supporting young people to build confidence develop essential life skills and recognise their own strengths and support needs through positive meaningful interactions. 

As the ideal candidate your ability to connect with young adults and care leavers will help them build trust resilience and a sense of possibility for their future. You’ll understand safeguarding work proactively within our policies and contribute to a strong collaborative team environment. 

Our Housing First Worker roles are support‑based focused on guidance encouragement and empowering clients to achieve their goals. The work can be challenging but also truly rewarding - made even more so by the supportive values‑driven team you’ll be part of. 

Housing First Worker Essentials: 

* A genuine interest and concern for homelessness and related issues 

* Ability to positively contribute to a team 

* Deal promptly and effectively with challenging situations/crises in a calm manner 

* Strong communication skills clear verbal and written English 

* Knowledge of Microsoft Outlook Excel and Word 

Housing First Worker Desirables: 

* Experience of managing a caseload of clients 

* Understanding of risk assessment and person-centred outcomes-based delivery 

* Awareness of the support needs of people experiencing homelessness or those with complex needs 

* Knowledge of voluntary and statutory agencies housing regulations and the benefits system 

Could this be you? If yes apply for this exciting Housing First Worker opportunity with Two Saints. 

For full role details please see the attached Job Description for the role of Housing First Worker. 

We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible. 

Two Saints is committed to safeguarding and safer recruitment using pre-employment checks such as Enhanced DBS Overseas Police Checks (where appropriate) Reference Checks and CV gap querying upon appointment to the role. 

About Us 

We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness poverty and exclusion. 

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset. 

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. 

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. 

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Mental Health and Homelessness Outreach Worker (Complex Needs Housing Service) x5
Reference: 368
Salary: £26,000 – £27,000 per annum, depending on skills and experience inclusive of Outer London Weighting (OLW)
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s):
1 person to be based in Ware Wellbeing Centre
1 person to be based in St Albans Wellbeing Centre
1 person to be based in Borehamwood Wellbeing Centre
1 person to be based in Watford Wellbeing Centre
1 person to be based in Stevenage or Letchworth Wellbeing Centre

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service.

We have roles available in the service in the following areas:

East Herts – supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health

St. Albans – supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health

Hertsmere – supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health

South & West Hertfordshire – supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health

North & East Hertfordshire – supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health

N.B. Only female applicants will be considered for the two roles working supporting mental health of women who have fled domestic abuse and currently residing in refuge/safe accommodation

The objectives of the Complex Needs Housing Service are to:

• Improve the mental wellbeing of people experiencing mental ill health.
• Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• Contribute to an improvement in individual mental wellbeing.
• Remain a source of independent support for all clients.
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

About the Role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Wednesday 29th July at 5pm.
Interviews to be held on Wednesday 5th August at our Watford Wellbeing Centre.
N.B. Please quote reference number 368 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Specialist Refuge Worker at Solace Women's Aid.

We exist to end the harm caused by gender-based violence. Our aim is to prevent violence and abuse, as well as provide services that meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Frances House is a specialist refuge accommodating eight women affected by Violence Against Women and Girls (VAWG) and multiple disadvantages. The house is staffed 24/7 and all work with residents is trauma-informed.

Specialist Refuge Workers work in shifts: 8am – 4pm and 1pm to 9pm (rotating on alternative weeks) and including some weekend shifts.

About the Role

As Specialist Refuge Worker, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.

You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.

About You

The postholder will have experience of working intensively with service users in an accommodation setting and be adept at risk and needs assessment and support planning.

You will be able to demonstrate knowledge of the intersection between domestic abuse and multiple disadvantages, a developed understanding of how this can make it difficult for women to engage with support, and an ability to reflect on your own practice.

The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.

You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.

You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You have the ability to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.

Additional Information

The postholder will be based at Frances House refuge, working full-time, providing on-site support to survivors. Given the nature of this role and our refuge services, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please do contact us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have substantial experience working directly with individuals who present a wide range of support needs, risks, and aspirations for their future. They will be confident in delivering high‑quality casework, including key working, support planning, and risk assessments, with a strong focus on promoting independence and recovery. A solid understanding of issues affecting women experiencing domestic abuse, as well as knowledge of mental health, substance misuse, and the wider social factors impacting service users, is essential.

The role requires someone who is able to work collaboratively with a variety of external agencies, including Social Services, mental health teams, drug and alcohol services, and other community organisations. The candidate must be able to communicate effectively with professionals to ensure that support packages are well‑coordinated and that safeguarding responsibilities are met. A thorough understanding of safeguarding legislation and procedures, including child protection, is fundamental to the role.

The postholder will need strong knowledge of welfare benefits, housing legislation, and the practical steps involved in supporting women to secure and maintain safe accommodation. They must be able to work confidently within service specifications, quality frameworks, and organisational policies, ensuring accurate record‑keeping, case notes, and monitoring reports. Experience using computer‑based systems to record client information is therefore required.

A commitment to equality, diversity, and the rights of service users is central to the role. The candidate must demonstrate an ability to promote dignity, choice, empowerment, and co‑production in all aspects of their work, in line with The Hestia Approach. They should be able to support women in developing confidence, resilience, and peer networks, and be comfortable facilitating group activities, workshops, and community‑based initiatives.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Fluency in at least one South Asian language is a genuine occupational requirement for this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Worker at Solace Women's Aid.

We exist to end the harm caused by gender-based violence. Our aim is to prevent violence and abuse, as well as provide services that meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Ella House supports women facing multiple disadvantages and intersectional challenges, including homelessness, substance misuse, contact with the criminal justice system and mental ill health. These women can fall through the gaps between services and systems, making it harder for them to address their challenges and lead fulfilling lives. At Ella House, the goals are to support clients with multiple and complex needs, recognising the emotional and compound trauma that can accompany and, in many cases, precede homelessness, and to co-produce, co-ordinate and deliver support.

Ella House provides support by empowering women through independence, inclusion, peer support and wellbeing, bringing together diverse expertise and approaches.

The service delivers holistic support, where people are seen for their full combination of strengths, capacities, and experiences. We recognise how women, as individuals, want to be supported to define and work towards their goals. This looks different for everyone and will require staff to be patient, observant, creative and committed to trying a range of approaches.

About the Role

Multiple Disadvantage Workers provide support services to women affected by multiple disadvantages, who have experienced domestic and/or sexual violence and who have mental ill health and/or use substances.

You will ensure the smooth running of the refuge, including processing and admitting new referrals, ensuring rent and personal charges are paid, preparing rooms, overseeing general housekeeping, organising repairs and responding to crisis situations. You will work with women to devise a Support Plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women to more specialist support services where required. You will work in a trauma-informed way and ideally have a background in supporting people with significant mental ill health and/or substance use issues.

About You

The ideal candidate will have in-depth knowledge of multiple disadvantages and their impact on women, as well as experience of providing emotional and practical support to clients experiencing homelessness, substance misuse, contact with the criminal justice system and mental ill health.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, as well as the ability to work with women to help them understand their needs, assess risk, develop safety plans and link with other agencies.

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

In addition to case management, you will be required to undertake housing management responsibilities, including health and safety and maintenance of the accommodation. You will have excellent administrative and time management skills.

Additional Information

The postholder will be based at our Haringey service, working full-time from Monday to Sunday on a shift rota basis and providing on-site support to survivors. Given the nature of this role, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please contact us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

The Winchester Beacon has been supporting individuals experiencing homelessness for almost forty years. The organisation provides a safe and welcoming accommodation for up to 22 individuals, 365 days a year, 24 hours a day across 4 sites. Residents receive personalised support through regular one-to-one meetings with a Support Worker to plan steps towards positive change and independent living.

Role Description

This 0.6 part-time hybrid role of Facilities Manager is based in Winchester with some flexibility for remote work. The Facilities Manager will oversee the maintenance, safety and functionality of the organisation’s main site and off-site residences. Responsibilities include coordinating repairs and maintenance, managing contractors, ensuring compliance with health and safety regulations, and performing regular site inspections. The role also involves maintaining records, managing budgets related to facilities, and collaborating with staff and stakeholders to ensure a safe and welcoming environment.

Qualifications

• Knowledge of facilities maintenance, including performing inspections, coordinating repairs and engaging with contractors.
• Understanding of health and safety regulations and compliance requirements.
• Strong organisational and budget management skills to effectively oversee resources and documentation.
• Ability to communicate effectively with both internal teams and external stakeholders.
• Experience in managing multiple sites and troubleshooting facility-related issues is advantageous.
• Self-motivated, with the ability to work independently and in a hybrid work environment.
• A commitment to supporting individuals experiencing homelessness and knowledge of housing-related services is a plus.

Qualified Play Therapist

Location: South Hampshire Women’s Refuge, Southampton

Salary: £15,806 per annum

Vacancy Type: Permanent, Part Time (20 hours per week)

Make a real difference to the lives of children and young people affected by domestic abuse.
At Stonewater, we believe every child deserves a safe space to heal and thrive. We’re looking for a compassionate, creative and qualified Play Therapist (known internally as Play Therapy Worker) to join our Domestic Abuse Services team. This is a unique opportunity to use your skills to empower children and young people through therapeutic play and person-centred support.

What you’ll do

• Deliver age-appropriate, strengths-based play therapy to children and young people living in our refuge accommodation.
• Use a variety of creative techniques – from storytelling and art to music and role play – to help themselves and build resilience.
• Work with the children, young people and families development workers to create individual support plans and work closely with parents to create safe, nurturing environments.
• Collaborate with multi-agency partners and contribute to safeguarding best practice.
• Play a key role in shaping our children and family support programme.

What we’re looking for

• A recognised Play Therapy qualification and registration with a relevant professional body (e.g., UKCP, BACP, BAPT).
• Experience delivering outcomes-focused therapy to children and young people.
• Strong understanding of child development, attachment theory, and the impact of domestic abuse.
• Ability to work creatively, flexibly, and in a non-judgemental way.
• Excellent communication and partnership skills.

Ready to make an impact?

Apply today and help us create safe, supportive spaces where children and young people can flourish.

**This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents.

Discover Stonewater:

Stonewater have 20+ years’ experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children’s Refuges, LGBTQ+ Safe Space, a South Asian Women’s Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all.

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 survivors across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Hackney

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Hackney

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We have just reached our 10th anniversary and are about to embark on an exciting period of change.We are looking for a dynamic Service Manager with big ideas for supported housing and an ambition to turn those into reality.  This is a new role created at the start of a new chapter so you will have the opportunity to shape the strategy and to provide leadership to the service delivery teams to achieve our goals. 

Purpose of the post.

• Lead and support a team of Housing support workers to deliver a high quality service, supporting individuals with multiple disadvantage who are facing homelessness.
• Manage an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
• Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation’s policies
• Promoting a culture of safety, providing management of all safeguarding cases, incidents and complaints and taking effective action to minimise the impact of ASB
• Maximising rental income through proactive management of allocations and rent collection. 
• Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears.
• Implementing and being a champion for resident involvement: actively seeking feedback, managing complaints and driving improvements.   

We have an exciting opportunity for a Deputy Manager to join our team in Exeter.

The Deputy Manager will work as part of a team that provide holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. 

They will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, to include recruitment, induction, supervision, appraisal and performance management.

What you will be doing: 

• Implementing, evaluating and contributing towards the development of local / service specific procedures and good practice in all areas of service management.
• Undertaking regular audits of various aspects of the service including, but not limited to, CDPSoft records, Universal Housing (UH) records, client files, Medication paperwork and Health & Safety records and to undertake any necessary action and report any issues or concerns to the Service Manager.
• Planning, coordinating and leading on the induction of all line managed staff and ensuring that all ongoing training needs are identified, reviewed and implemented and to assist in the induction of any other staff team member, as required.
• Allocating client caseloads to the Mental Health Support Workers fairly and consistently and, in the absence of a Mental Health Support Worker, to ensure client caseloads are appropriately reallocated and covered.
• Being responsible for the day-to-day operations of the services whilst ensuring that effective administration and communication systems are maintained and adhered to

On-call is on a rolling rota with you being on-call once every 10-14 days.Weekday on-calls are from 2000-0800 and weekend and public holiday on-calls are 0800-0800.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.

Location: Manchester - Nightstop

Salary: £30,943 per annum

Closing date: 02 August, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – Greater Manchester

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

My Journey from Volunteer to Manager

When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.

They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.

One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.

Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.

If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Independent Domestic Violence Advocate

Do you want to help make a real difference every day?  Do you want to contribute to change and improve the quality of lives of male survivors of domestic abuse?

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse.

If you have resilience, adaptability and can work effectively with a focus on safety and customer service and care, then we want to hear from you!

The role is a hybrid working role based at the London office close to Old Street tube station with travel throughout London as required.

Position: 6861 Independent Domestic Violence Advocate - Male Victims

Location: London/hybrid

Hours: Full time, 37.5. Monday to Friday 9.00am - 5.00pm (with flexibility dependent on service delivery and client need)

Contract: Fixed Term to 31/03/2027

Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)

Closing Date: 12/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an IDVA you will:-

• Ensure that male survivors’ safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

About You

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave, plus an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP