Accounting jobs
The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Proposal Writer
Salary: £37,500 to £41,500 per annum based on experience
Contract: Fixed term maternity cover, up to 12 months.
Reports to: Senior Advisor, Private Philanthropy
Location: Shoreditch, East London (Hybrid Model)
Key internal relationships: Teams across Major donors, Trust & Foundations, Corporate Partnerships, Comms, UNHCR global, CEO’s office
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Writer. We are a small but high-performing team with big ambitions.
As a team player, you will work with colleagues across Private Partnerships and Philanthropy (PPH), Communications and UNHCR global.
Passionate about the refugee cause and UNHCR’s contribution, you will have prior experience of writing for philanthropic audiences.
This role is integral to the development of the Private Partnerships and Philanthropy (PPH) programme. You will work collaboratively across the PPH team and with international colleagues drawing on a diverse range of content to develop high quality compelling assets which convey our organisational story and priority needs. These assets may be written tailored propositions, investment cases, impact reports, budgets and other creative materials.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
The role operates primarily as an in-house writing and strategic support function, focused on the organisation’s highest-level donors and priority audiences.
Key responsibilities include:
- Taking the lead on drafting and delivering a bi-annually Philanthropy newsletter for existing donors and selected prospects, strengthening stewardship and positioning UNHCR’s philanthropic offer.
- Supporting the cultivation and stewardship of priority relationships through the development of bespoke, high-quality and strategically aligned concept notes, proposals, cases for support, business cases, and stewardship/impact reports for Corporate partners, Major Donors, Trusts and Philanthropists.
- Producing high value external communications for philanthropists & corporate partners, including CEO comms and timely email updates sharing relevant news and insights.
- Acting as a trusted internal service, working with colleagues to shape clear, consistent, and donor-focused narratives
- Developing trusted relationships with internal stakeholders across Partnerships & Philanthropy and relevant international colleagues to ensure messaging is accurate, aligned consistent, and reflects the supporter’s motivations and interests.
- Remaining flexible and responsive to emergency situations, supporting the development of targeted materials for priority audiences as required.
- Maintaining a bank of high quality, ready-to-use fundraising and stewardship materials to enable rapid response to new opportunities, including summaries of core thematic areas and flagship initiatives.
- Working closely with Communications colleagues to help position UNHCR’s philanthropic ambitions across external channels, including digital and social platforms. This includes occasional content development, reactive writing, and updating sections of the Philanthropy and Partnerships webpage.
- Managing deadlines effectively by setting clear priorities and timelines for drafting, review, approval, and dissemination.
- Staying up to date on issues affecting displaced communities, key campaigns, international priorities, and field-based reporting to ensure credibility and relevance.
- Maintaining strong awareness of organisational priorities and key fundraising moments throughout the year to support donor progression.
- Continuously improving ways of working by reviewing and refining processes, coordination, and core materials.
- Supporting the development of additional fundraising and stewardship materials as required by the line manager.
The above list is not exhaustive, and the post holder may be required to undertake other duties appropriate to the role.
Essential Skills/Knowledge
- Research skills and an ability to digest and distil technical information from a range of sources to produce donor-friendly, compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give and receive clear and constructive feedback on creative and copy.
- Ability to create content that is well-written, well-designed, and factually reliable Ability to work at speed to respond to new opportunities as they emerge and prioritise accordingly.
- Knowledge of the principles of fundraising from philanthropists and high value donors.
- A flexible approach to managing and prioritising multiple tasks.
- Experience of taking initiative to ensure open and collaborative working.
- Experience of working across a busy team and managing a busy workload.
- Passion and motivation to raise vital funds to support refugees and internally displaced people.
Personal Attributes and Experience
Essential Experience
- Experience of building effective and persuasive cases for support, collaborating with relevant internal teams
- Proven proficiency with design principles and tools (experience of Canva/Adobe suite desirable)
- Experience of developing inspiring and compelling proposals for HNWIs, corporates and/ or trusts.
- Demonstrable experience of working constructively and collaboratively with colleagues from different teams
- Experience of delivering high quality work with minimum supervision, and the ability to be self-motivated.
Desirable Skills/Experience
- Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees
- Experience of working with Trustees and Development Boards
- Experience of using technology and other digital tools to support donor stewardship
- Experience of working in a complex, multi-stakeholder environment
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 8th May
Interviews date: Week commencing 18th May
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
The Children’s Book Project is a registered charity that directly tackles inequalities in well-being, self-esteem and educational outcomes in childhood by gifting beautiful, contemporary books to young people with very few books of their own. We have now gifted over two million pre-loved, carefully curated books to children across the UK via schools, foodbanks, prisons and women’s groups, ensuring the relevance and appeal of every book we gift.
Join us as Volunteer Manager and you’ll help transform childhoods through book ownership. In this vital role, you will recruit, inspire and coordinate a diverse team of volunteers across three regional hubs, each team charged with running impactful corporate volunteer events. Your energetic leadership will foster a vibrant community, ensuring effective recruitment, training, and retention. If you thrive in a dynamic environment and are passionate about social impact, this is your opportunity to create a best in class volunteer experience and support our wider goals.
Our Volunteer Manager has a very clear remit: to ensure that each of our book sorting events in Birmingham, Leeds and London is fully staffed by motivated and well trained Team Leaders and Volunteer Coordinators and that our wider volunteering needs (occasional drivers, remote volunteers) are met and supported as required.
They will plan and implement an ongoing programme of recruitment and training that takes into account potential attrition and our expanding needs. They will develop and implement initiatives that show our gratitude for our volunteers. And they will play a key role within the charity helping to measure and convey externally the value we place on a high quality volunteering experience.
To read the full role outline please visit our website and submit your completed application form.
Note that CVs are not accepted. Applications accepted until 24th April.
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.



About This Job
This is an exciting administration role in Army Cadet Headquarters responsible for receiving and handling requests for system and technical support through a helpdesk ticketing system ensuring a positive user experience.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to respond to a broad range of service requests for support by providing information to fulfil or enable resolution.
Essential Skills
· High level of administration and IT skills
· Good general education
· Experience working with partners, both internally and externally
· Accustomed to working under pressure for a demanding team
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels
· Excellent written and verbal communication skills
· Polite telephone manner
· Effective interpersonal skills
· Ability to work on own initiative
Please refer to the attached Job Description for further information.
Our charities
The Army Cadet Charitable Trust UK (ACCT UK) is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK and CCFA, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 3rd May 2026.
Interviews will be held virtually during the week commencing 11th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Philanthropy Manager
Location: York or Burgess Hill / Hybrid
Salary: £42,000 - £45,000 per annum DOE
Hours: 35hrs per week
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE:
The Philanthropy Manager will lead the development and delivery of Brainkind’s capital fundraising initiatives, cultivate and steward high-net-worth individuals, and grow strategic corporate partnerships.
The role will play a critical part in securing transformational gifts, building long-term philanthropic relationships, and developing sustainable income streams to support capital developments and service expansion.
This is a fantastic opportunity to work on some exciting projects and really make a difference to people we support.
MAIN TASKS AND RESPONSIBILITIES:
Key Responsibilities
1. Capital Fundraising Leadership
- Develop and deliver capital fundraising strategies to support major infrastructure and service development projects.
- Create compelling cases for support aligned to organisational strategy and impact.
- Identify and secure major gifts (£25k+) to support capital appeals.
- Work closely with senior leadership and Trustees to activate networks and fundraising influence.
- Monitor and report on capital fundraising performance against agreed targets.
2. High-Net-Worth Individual (HNW) Engagement
- Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
- Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
- Develop bespoke engagement and stewardship plans for each donor.
- Lead face-to-face solicitations and gift negotiations.
- Deliver exceptional stewardship to maximise lifetime value and long-term engagement.
3. Corporate Fundraising & Partnerships
- Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
- Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.
- Develop sponsorship opportunities linked to capital projects, events, and services.
- Manage key account relationships and ensure high-quality reporting and impact demonstration.
- Explore cause-related marketing and CSR partnership opportunities.
4. Strategy & Collaboration
- Contribute to the overall fundraising strategy and annual income planning.
- Collaborate with communications and service teams to develop impactful donor materials.
- Ensure accurate record-keeping and pipeline management using CRM systems.
- Maintain compliance with fundraising regulation and best practice
- To undertake any other duties as may from time to time be specified by Brainkind that is within the level and responsibility appropriate to the grade of post.
ABOUT YOU:
- Strong understanding of major gift fundraising techniques and donor cultivation cycles.
- Financial literacy and ability to develop and manage budgets and forecasts.
- Competence in CRM systems and pipeline management.
- Significant experience in major donor fundraising and/or capital appeals.
- Experience managing high-value donor relationships and corporate partnerships.
- Experience developing fundraising strategies and delivering against income targets.
- Be able to research, identify and build on opportunities for fundraising initiatives.
- An understanding and commitment to Equality, Diversity & Inclusion and an alignment to Brainkinds values
REWARDS:
You can look forward to excellent benefits including:
- A competitive salary of £42,000 - £45,000 per annum DOE
- 38 days annual leave (inclusive of bank holidays) (pro rata)
- Buy and sell up to 5 days annual leave.
- Health Cash Plan
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Group life assurance.
- Eye voucher scheme
- Free parking
- Company Pension
- Long Service and Staff Awards
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
To join our friendly team, click the Apply Now button.
**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
The client requests no contact from agencies or media sales.
Internal Job Title: Sanctuary Support Coordinator
Hours: 35 hours per week (full time).
Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England.
Contract: Currently funded until December 2028.
Salary: £36,191.
About us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary.
About the role
Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees.
This is a dynamic, frontline casework role that spans three core areas of our housing provision:
-
The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts.
-
Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room.
-
Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties.
About you
We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants.
You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language.
If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you.
Benefits
-
29 days annual leave, 3 of which are fixed between Christmas and New Year.
-
This is in addition to bank holidays and pro-rata if part time.
-
After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
-
We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these.
-
Any flexibility is at the discretion of the line manager and relevant senior manager.
-
As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
-
We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
-
We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification.
Interviews will provisionally be held on Thursday 11 June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post:
As part of our Business Directorate, this role will support the Business Support Manager in ensuring that the charity's functions run efficiently, effectively and sustainably:
·To provide comprehensive and administrative support and excellent customer service for the Leadership Team and across the organisation.
·To partner with front-line teams to successfully deliver programmes and events and support campaigns, partnerships and promotions as required.
Key responsibilities:
·Providing excellent, administrative support for the Leadership Team, including diary management, arranging travel and travel arrangements as required.
·Providing day to day administrative support to core business and programme teams, as required, including:
- Supporting day-to-day communications by managing inboxes and responding to queries as appropriate (including info@ and recruitment@ inboxes)
- Coordinating face to face and virtual meetings; taking and circulating minutes and following up on actions.
- Provide additional administrative and operational support to teams as required in line with skills, knowledge and experience
·Manage staff profiles on our website, uploading new staff and removing staff profiles for leavers.
·Maintain office environment, ensuring desks are clear for colleagues to use and stationery cupboard is stocked and tidy.
·Organise staff cards – for birthdays, leavers, etc.
·Support HR with recruitment processes (e.g collating applications and arranging interviews).
·Assist the Business Support Manager with delivery of in-person internal events (Staff Days, Board Meetings) and external events (World Book Night, Summer Reading Challenge launches).
·Set up and closure of Office 365 accounts, monitoring Business User licenses and shared mailboxes.
·Organisation and administration of monthly Standing Meetings (all staff meeting).
Key contacts:
·The Leadership Team
·Business Support Manager
·Other members of the wider Business Directorate Team (HR, Finance, Systems)
·Programme Managers and their teams
·MarComms
·Other colleagues across the organisation, external stakeholders and partners
Skills/Knowledge:
·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom
·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment
·Strong written and verbal communication skills
·Excellent customer service skills
Experience:
·Previous experience as an administrator supporting a busy team and juggling multiple priorities
·Experience of organising meetings with the ability to produce clear and concise minutes and notes.
·Previous experience of working as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
Assistant Finance Director (12–18 month FTC to begin)
A leading Housing Association in the area
A well-established and forward-thinking Housing Association is seeking an Assistant Finance Director to join on a 12–18 month contract initially. Reporting directly to the CFO, this position offers a unique opportunity to operate as the number two in finance, playing a key role in both strategic leadership and operational delivery.
The organisation provides a broad range of general and supported housing and is recognised for its commitment to delivering high-quality services and positive outcomes for its communities.
This role is ideally suited to a senior finance professional with Housing sector experience who is looking to step into a high-impact leadership role, driving improvements across people, processes, and financial insight.
Key responsibilities
- Lead and develop the finance function, acting as deputy to the CFO
- Oversee financial and management accounting, ensuring robust reporting and controls
- Support financial planning, treasury activities, and development finance
- Drive a high-quality business partnering function across the organisation
- Lead on improving financial processes, systems, and internal controls
- Support the Executive team on business planning, including scenario modelling and stress testing
Requirements
- Fully qualified accountant (ACA / ACCA / CIMA)
- Proven experience within a Housing Association or Registered Provider
- Strong leadership capability, with experience managing and developing teams
- Ability to operate at a strategic level and influence senior stakeholders
- Excellent technical finance skills combined with a commercial, business-partnering mindset
- Strong analytical and systems capability, with confident communication skills
This is an excellent opportunity for an ambitious finance leader looking to step into a director level role within a purpose-driven organisation.
Position type: Permanent, full time 37.5 hours a week (Flexible working considered)
Responsible to: Director of Finance
Direct reports: Financial Reporting & Systems Manager, Financial Controller, International Programmes Finance Manager, Internal Audit Manager
Location: Truro, Cornwall (Hybrid) or Remote (UK based) with travel to Truro
Role purpose:
This is a new role created to support and strengthen our financial capacity. The role will have day to day responsibility for all finance matters at ShelterBox and will play a pivotal role in ensuring the strength, integrity and effectiveness of financial management at ShelterBox.
The Head of Finance will be a key business partner across the business for all financial matters. Reporting to the Director of Finance, they will lead the finance function overseeing budgeting, financial reporting, compliance and statutory accounts, as well as oversight of the work of the operational finance team and board and committee reporting. While this is a leadership and management position, the small team structure means the successful candidate will be expected to take an active, hands on role in delivering work in addition to leadership responsibilities; They will have their own suite of projects and activities to deliver, as well as leading the finance team, and working across the organisation to support other teams. They'll work closely with our Director of Finance and senior leadership team.
Who are we looking for?
ShelterBox is seeking a qualified accountant with a minimum of ten years PQE in a management capacity.
The successful candidate must have extensive leadership experience and have proven experience in creating a modern, progressive finance function, with customer service at its core; we want this role to create long term impact.
Experience in accounting for projects, professional services and/or inventory would also be beneficial. Sector experience in an INGO is highly desirable
This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high quality financial reporting, and strengthening systems alongside a very worthy cause. You'll bring together your technical excellence and strong leadership skills, working collaboratively and effectively in a complex and fast changing environment.
Main role and responsibilities
- Lead and support finance team including four direct reports
- Provide guidance, advice and be a point of escalation for the finance team
- Represent the Finance Team in senior leadership forums
- Provide business partner support, to exec team, senior managers and international affiliate organisations
- Be a key point of contact for financial matters relating to larger international affiliates
- Provide guidance, leadership, advisory support and quality control, across core services provided by direct reports including:
- Monthly financial reporting
- Developing and monitoring annual budgets and quarterly forecasts
- Finance operations including payroll, accounts payable, expenses, forex, cash and bank
- Financial business systems
- International Programmes project financial management including donor reporting; and
- Internal audit services
- Relationship management of investment advisory company and ongoing assessment of performance to ensure we are maximising returns on our investments in a risk appropriate manner
- Preparation of Board and Finance Committee reporting including cover at meetings for Director of Finance in periods of absence
- Setting and monitoring annual team deliverable timeline
- Carrying out ad-hoc financial analysis and reporting
- Development and maintenance of finance KPIs
- Manage relationship with external audit partner
- Provide a quality control review point and support and advise to Financial Controller over annual external audit.
- Guiding and directing team in an advisory capacity on all components of direct and indirect taxation
- Monitor processing of Gift aid to ensure we are compliant but also to drive improvements in gift aid recovery through clear supporting processes and trend analysis
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
We're looking for Kind, proactive and resilient Service Managers to join our Mental Health service in Croydon.
£46,852.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
* Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Purpose of the job
As Corporate Partnerships Manager, you will be joining a supportive and highly ambitious Corporate Partnerships Team sitting within the wider Fundraising Department. You will work closely with colleagues across Fundraising, Communications and Marketing, Delivery and Impact, collaborating to maximise the value and impact of corporate partnerships.
You will be working across both account management and new business, building on your knowledge and expertise across these two disciplines to proactively spot new income generation opportunities for the charity, as well as unlock non-financial support through skills-based volunteering, pro bono projects, and collaborative communications and brand engagement opportunities. This role also includes line management responsibilities.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.
As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.
We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come.
Key responsibilities
Account Management
-
Lead on the account management of a portfolio of UK Youth’s high-value corporate partners, maximising income and wider partnership value for UK Youth.
-
Work cross-organisationally to design and deliver high-quality engagement opportunities for new and existing partners, with a focus on skills-based volunteering, pro bono support, commercial products, and integrated communications, storytelling and brand engagement opportunities.
-
Collaborate closely with Communications and Marketing to amplify partnerships, ensuring strong visibility, compelling storytelling and mutual brand value.
New Business
-
Work closely with the Head of Corporate Partnerships and Corporate Partnerships Manager (New Business) to build and maintain a strong, well-qualified pipeline of new opportunities.
-
Proactively approach new companies within priority sectors, developing and delivering high-quality pitches and tailored propositions to secure new partnerships.
-
Support the team to conduct thorough due diligence and capacity analysis on new partnerships and re-funding opportunities.
Line Management and Team
-
Line manage one Corporate Partnerships Officer who primarily supports account management, while also contributing to new business activity, enabling them to deliver excellent partnership management and identify opportunities to maximise income and support.
-
Uphold and maintain account management and new business processes, including individual stewardship plans, accurate recording of activity on the CRM, income pipeline tracking and due diligence.
Experience We're After
We welcome candidates with relevant professional or transferable experience, including equivalent experience gained outside corporate fundraising.
-
Experience of managing high-value corporate partnerships, with a strong focus on account management.
-
Experience of prospect research and contributing to pitching, proposal development or bid processes.
-
Experience of line management, with the ability to motivate, support and develop team members to deliver high performance.
-
Experience of working in a fast-paced environment across multiple projects and priorities.
-
Experience of project management, including planning and delivery of partnership activities.
-
Experience of working within a fundraising or target-driven environment.
-
Experience of delivering successful employee engagement initiatives, including skills-based volunteering and pro bono programmes.
-
Experience of working collaboratively with Marketing and Communications teams to deliver partnership-related content, campaigns or storytelling.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 4th May 2026 at 23:59pm (midnight)
Provisional Interview Dates: 13th and 14th May 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.
Your new role
This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance.
- Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
- Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
- Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
- Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
- Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
- Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.
What you'll need to succeed
- Full CCAB/CIMA qualification or equivalent
- Demonstrable experience within the Social Housing sector, ideally building safety, maintenance or development.
- Excellent communication skills and stakeholder management
- Strong skills in management accounting principles, budgeting and forecasting
What you'll get in return
- Hybrid working
- Competitive pension and annual leave package
- Learning and development opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
165 King’s Cross Road is at the frontline of Camden’s response to rough sleeping. As a 16-bed short stay service, it’s more than accommodation – it’s a critical turning point. As a Resettlement Worker, you will make sure that time spent here leads somewhere meaningful.
You’ll work with people who are navigating multiple disadvantage – including mental and physical health challenges, substance use, and contact with the criminal justice system. Your role is to turn crisis into momentum. Through high-quality assessments, personalised move-on planning and creative problem-solving, you’ll support clients to secure safe, appropriate accommodation and take their next steps towards independence.
Resettlement is not just about finding a room. It’s about widening options, challenging barriers and advocating for people who may struggle to access housing on their own. You’ll build strong relationships with housing providers, the private rented sector and pathway services, navigating local connection rules and housing systems with confidence and persistence.
Your impact will be tangible. Every sustainable move-on frees up a bed for someone in crisis. Every successful tenancy reduces the risk of a return to rough sleeping. This is a role for someone who is organised, proactive and driven by outcomes - someone who believes that short stay should truly mean short stay.
If you’re ready to be part of decisive, coordinated action to end rough sleeping in Camden, we’d love to hear from you.
About you:
- You have experience supporting people facing homelessness and multiple disadvantage, with a strong understanding of the Recovery Model and strengths-based practice.
- You understand housing pathways and/or the private rented sector and can confidently navigate move-on options.
- You are skilled at completing high-quality risk and needs assessments and translating them into clear, SMART resettlement plans.
- You build strong partnerships with statutory and non-statutory services, advocating effectively on behalf of clients.
- You’re organised, confident with recording systems and numeracy tasks (e.g. budgeting, rent accounts, benefit calculations), and able to balance competing priorities in a fast-paced service.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Senior Individual Giving Officer
Job Advert
Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme.
We are looking for a Senior Individual Giving Officer to join our Public Fundraising team at Mencap. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden our audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering our Mencap 2030 strategy.
This is a permanent, full‑time position. We offer flexible and hybrid working arrangements, with a requirement to attend our London office for a minimum of two days per week. Occasional travel within the UK may also be required.
What you will do
· Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management.
· Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard.
· Build and manage complex data selections and automated email journeys, supporting the roll out of our new CRM and using insight to improve targeting and results.
· Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell.
· Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively.
· Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement.
· Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes.
· Champion equality, diversity and inclusion in campaigns and across the organisation.
What you will bring
· Proven experience of planning and delivering multi-channel individual giving campaigns.
· Strong data and CRM skills, with experience of building selections and automated journeys.
· Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines.
· Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care.
· Experience of monitoring and analysing campaign performance and using insight to improve results.
· Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion.
Why join us - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. We offer flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as we expand and improve our Individual Giving Program.
The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
As Finance Systems Officer, you'll be the person colleagues turn to for our Unit4 Enterprise Resource Planning (ERP) system support. Resolving queries, building expertise, and championing system adoption across our Finance & Assurance directorate. This is an exciting career development opportunity where you'll have endless capacity to grow deep technical expertise in ERP and business systems while simultaneously developing your business partnering skills across both systems technology and finance operations. Every day brings new challenges to solve, new knowledge to gain, and new relationships to build as you become the go-to expert who bridges the gap between technology and people.
As a valued member of our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth, trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your systems expertise meets meaningful impact, directly enabling us to focus on what matters most: transforming lives affected by dementia.
Day-to-day, you'll answer questions, solve problems, and steadily deepen your expertise whilst being the trusted specialist colleagues rely on. You'll create guides and resources that make the complex simple. You'll run sessions that build skills and confidence, and work alongside the systems accountant to make our finance systems better, more integrated, and more effective. You'll collaborate with Unit4 specialists, our in-house IT colleagues, and Finance team members across the Society, managing your own priorities autonomously while being proactive in driving things forward.
About you
You have a proven foundation in ERP environments and you're eager to develop your career. You're someone who thrives on solving problems, explaining complex matters clearly, and helping people feel confident using technology. You understand that great systems support isn't just about fixing issues. It's about empowering colleagues, improving processes, and driving consistent adoption of best practice.
You'll have:
- Experience working with an ERP system, with genuine curiosity to develop specialist knowledge (Unit4 experience is a bonus, but your appetite to learn matters most).
- Effective analytical and troubleshooting skills, paired with experience using reporting tools such as Power BI, Excel, or ERP-native reporting modules to surface insight from finance data.
- A track record of building relationships and delivering excellent service or partnership, with a focus on improving how people experience and understand systems.
- Demonstrated grounding in accounting or finance processes, ideally gained in a large organisation.
- Proven ability to create clear guides, resources or training content that makes technical topics accessible.
- Confidence working independently while also thriving in collaborative environments, taking initiative and seeing things through.
What you\'ll focus on
- Being the primary contact for Unit4 and system queries, efficiently resolving issues and knowing when to escalate more complex challenges.
- Growing into a trusted Unit4 specialist by continuously expanding your knowledge and actively helping colleagues across the Society.
- Producing clear, helpful guides, FAQs and training resources that give colleagues the confidence to use our systems effectively.
- Supporting reporting improvements by helping to build, refine and maintain reports and dashboards that give colleagues the insight they need, using tools such as Excel, Power BI and our ERPs reporting modules.
- Running engagement and training sessions that boost understanding, capability and compliance with our finance systems.
- Championing good practice and confidently challenging off-system workarounds so colleagues get the full benefit of the functionality available to them.
- Supporting the integrity of our finance data and system structure, including the chart of accounts, role permissions and change logs, under the direction of the systems accountant.
- Working with the Systems Accountant on upgrades, testing and integration projects to ensure everything runs smoothly.
- Partnering with Finance colleagues and IT teams to monitor how systems perform, address issues quickly, and strengthen our single source of financial truth.
Can you see yourself as the systems expert who transforms how colleagues engage with finance technology? Are you ready to take ownership, learn continuously, and become the trusted partner who helps the Society gain maximum benefit from our systems? Can you bring both technical capability and genuine partnership to ensure our finance systems enable our mission to end the devastation of dementia?
Important dates
- The deadline for applications is 23:59 on Monday 4th May.
- A one-hour task will be carried out virtually W/C 11th May.
- Interviews will begin W/C 18th May and will consist of one stage taking place virtually.

