30 Accounts and facilities manager jobs

Could you provide the strategic financial, governance and operational leadership that helps Shine thrive? 

Shine is seeking an exceptional Director of Finance, Governance & Operations to join our Senior Leadership Team and help shape the future of our national charity. 

Working with the Chief Executive and Board of Trustees, you will provide strategic leadership across finance, governance and operations for Shine and its trading subsidiary, ensuring the charity remains financially sustainable, well governed and operationally resilient. 

You will be a fully qualified accountant (CCAB-recognised or CIMA) who combines strategic thinking with practical delivery. You will lead financial strategy and planning and provide oversight of governance, organisational risk, people processes, operational infrastructure, information security and business continuity. 

You will be supported by specialist staff and external advisers, so you do not need to be the technical specialist in every function.

You will be an excellent communicator and relationship builder, committed to diversity, equity, inclusion and Shine’s aims. 

The role is full-time and based at Shine’s Peterborough office. The package includes a £60,000 FTE salary, 30 days’ annual leave plus bank holidays and discretionary paid leave between Christmas and New Year, a 6% employer pension contribution, and the chance to make a lasting difference to people affected by spina bifida and hydrocephalus. 

Shine is committed to safeguarding and promoting the welfare of the people we support. Candidates must provide evidence of their identity and eligibility to work in the UK. 

Shine is a Disability Confident employer and guarantees an interview to all disabled applicants who meet the minimum criteria.

About the Royal School for the Blind Charity

The Royal School for the Blind Charity Liverpool is a charity that runs both a School for young people aged 2-19 years old and an adult day service for young adults over the age of 19 with vision impairment, sensory, or additional needs. Although our funding comes from a variety of sources, we are starting to fundraise to support our income and make our work more sustainable for the future. Income generated will support the development of our pupils and young adults, prepare them for the opportunities, responsibilities and experiences of adult life and encourage their independence, communication and mobility. 

Why this role matters

We have ambitious plans for the future including building a new Centre to provide opportunities for therapies and independent growth for young people, and we know that developing sustainable voluntary income will be critical to achieving them. That's why we're investing in fundraising and creating this new role. As our first Development Manager, you'll have the opportunity to build our fundraising approach from the ground up, developing new relationships with individuals, businesses, communities and charitable funders and helping us tell the story of our work to new audiences.

Role Overview and Application Process

Job Title: Charity Development Manager

Hours: Full Time (37 hours per week)

Location: This role can be either office-based at the Royal School for the Blind Charity, or hybrid. 

Responsible to: Charity Leadership Group and managed by Head of Central Services

Pay Scale: £35k - £40k, depending on experience (NJC 26-30)

Term: Two-year fixed term in the first instance, with the ambition to establish fundraising as a sustainable long-term function within the charity.

This is a rare opportunity to build and shape a new fundraising operation from the ground up, playing a pivotal role in the long-term growth and sustainability of the Royal School for the Blind Charity. As the function develops, there will be scope to expand its reach and impact, offering excellent potential for career progression.

The Charity Development Manager will lead efforts to secure vital income that underpins the charity’s vision and purpose, driving support through donor engagement, targeted campaigns, and strategic fundraising initiatives. Our long-term ambition is to build a diversified fundraising programme capable of generating approximately £400,000 annually. This role will be instrumental in developing and delivering a growing, high-performing fundraising portfolio.

We are looking for an experienced fundraising professional who can design and deliver a robust, evidence-based fundraising strategy. This will involve gaining a deep understanding of the charity’s mission, stakeholders, and audiences, as well as the broader funding landscape, creating a diversified and effective approach that maximizes income and long-term sustainability. This is an exciting time for the Charity as we become much more outward-looking. Alongside our existing work, we have begun a capital building project to enhance our resources. When completed, the new Rushton Centre will house facilities which are open to the public, including a hydrotherapy pool and a café. At the heart of this is a wish to make the Royal School for the Blind Charity part of the fabric of the City.

In this new post we are looking for someone who can help open up our work to the wider public: the role is well suited to an experienced fundraiser looking for autonomy and the opportunity to help shape the next chapter in the charity’s history.

Although this is a new standalone fundraising role, you won't be building the function in isolation. The post sits within a well-established and supportive team and will be strategically led by the Charity Leadership group and Board of Trustees. In addition, you will have access to colleagues across our services to help bring our impact to life, and support to develop campaigns and engage new audiences. Alongside this, the Charity is currently fundraising for a capital project for a significant new building to resource our activities and reach out into the wider community. Whilst this is a separate project, in the future there will be exciting opportunities to link the new building into the core fundraising strategy.

For full roles and responsibilities please see the application pack.

Applications close: 9am on Wednesday 21st October

Shortlisting: Thursday 22nd October

Interviews: Wednesday 4th November

Preferred start date: January 2027 (or as soon as possible)

Safeguarding

The Charity considers safeguarding as its highest priority and fosters an active safeguarding culture. The post will be subject to a range of pre-employment checks, including collection of 3 references, online checks and an Enhanced Disclosure and Barring Service check. 

Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.

This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.

You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.

The role

As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.

You will:

• Provide strong, visible and inspirational clinical leadership across all care services.
• Lead the strategic development of our medical, clinical and holistic care provision.
• Ensure services are safe, effective, evidence-based, family-centred and responsive to the needs of the children and families we support.
• Act as Joint Registered Manager with the Care Quality Commission.
• Provide strategic oversight of clinical governance, quality assurance, risk management, safeguarding and compliance.
• Ensure we are prepared for CQC and other regulatory requirements and that learning from incidents, complaints, audits and research drives continuous improvement.
• Lead and support a highly skilled multidisciplinary Care Team, encouraging a culture of reflection, development, innovation and excellence.
• Work with the CEO and wider Senior Leadership Team to deliver the charity's strategic plan and manage resources effectively.
• Develop strong relationships with Integrated Care Boards (ICBs) and support the development and management of commissioned services.
• Represent Alexander Devine locally and nationally, contributing to the wider development of children's palliative care.
• Champion the voice of children, young people and their families, ensuring their experience informs the ongoing development of our services.

About you

We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.

You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.

You will bring:

• NMC registration as a Children's or Adult Nurse.
• Significant experience of palliative paediatric nursing.
• Senior-level experience of management, strategic thinking and service development.
• Experience of CQC compliance, clinical governance, PSIRF and safeguarding.
• Strong financial and budgetary understanding.
• Excellent communication skills and the confidence to communicate complex and sensitive information to a wide range of audiences.
• The ability to interpret data and use evidence to inform strategic and operational decisions.
• Excellent networking and partnership-building skills.
• A Master's-level qualification in a relevant health or leadership subject is desirable.

Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.

Why Alexander Devine?

This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.

At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.

You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.

If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.

Please note: The successful candidate will be required to undertake an Enhanced DBS check.

Our people are the heart of Woodrow. As the Duty Manager, you are part of a professional, enthusiastic, and passionate team that believes in the potential of every young person who comes through the door. The Duty Manager works alongside another Duty Manager, both of whom report into the Leisure Operations Manager. This role supervises a team of Leisure Assistants/ Lifeguards; and works closely with the customer teams across the site, swimming teachers, and lifeguards to maintain ongoing service delivery expectations.

The Duty Manager is responsible for supporting the smooth running of the swimming pool and delivering a high quality and safe experience for users of Leisure Centre facilities. We expect you to come with experience of having worked in a customer facing role, where you will be able to hit the ground running. Part of your role will support the management and maintenance of the pool plant. We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing customer experience. You must be ready to communicate with a diverse range of clients, including the public, children and young people, youth group leaders and teachers.

What you will be doing 

Leisure Centre Operations 

• Provide outstanding customer service experiences via a welcoming frontline duty management service, dealing with account enquiries and supporting bookings.
• You will work an early or late shift, on a rotational basis, to ensure lifeguard and duty manager cover is available while the Leisure Centre is open, Monday – Sunday.
• Support the organisation of lifeguard training, including NPLQ renewals, competency assessments, quarterly lifeguard observations; maintaining training records as required.
• Supervise the leisure retail shop, including sales, inventory control and daily reconciliation.
• Cover lifeguard shifts where there are gaps to ensure ongoing operations.
• Support the Operations & Duty Manager to ensure the rota is proactively staffed each week.
• Ensure accurate and timely recording of staff attendance and absence data each shift.
• Support new leisure staff inductions and training requirements.
• Ensure your training and competence is achieved and maintained, taking responsibility for your ongoing professional development.

Centre Health & Safety 

• Support management in maintaining the safety of the leisure facilities, ensuring working best practices and compliance with legislation, and completion of KPIs by the leisure team.
• Support the day-to-day management of the pool plant operation, ensuring regular maintenance tasks and KPI checks are undertaken according to schedule.
• Ensure the reporting of accidents, incidents and near misses are done in a timely manner.
• Ensure reporting of any hazards, damage, or maintenance issues to the Facilities team. 

Corporate Responsibilities 

• Actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all aspects of your duties and working relationships.
• Manage resources to the highest standards and act as a custodian of best practice.
• You will be expected to play a proactive part in the implementation of the work and policy of London Youth as a whole, supporting the vision, mission and aims of the charity.

Undertake any other duties as may be reasonably requested by Woodrow Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences.

Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.

Follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.

What you bring to the role 

Experience, Knowledge & Skills 

• Experience working in leisure in a supervisory or management capacity as a Duty Manager, Senior Lifeguard Assistant, or similar.
• Experience working in a customer facing environment, providing the highest levels of customer service, managing communications, resolving conflict.
• Experience of working with a range of customers, including young people and adults, with different backgrounds and varying needs.
• Working knowledge of health and safety best practice and legislation in leisure facilities.
• Experience supervising and/or line managing people, including training and induction.
• Experience carrying out lifeguard observations.
• Computer literate and competent using Microsoft Office applications. 

We would love to know if you have: 

• Experience in the use of CoursePro, or similar leisure bookings management system.
• Experience in the use of Deputy, or similar employee scheduling, timesheet software system.
• Experience managing external suppliers to support delivery of essentials services.
• Experience operating a pool plant room, and associated KPI management.

Qualifications

• Current RLSS NPLQ (National Pool Lifeguard Qualification) – Essential
• Pool Plant Operator Certificate – Highly Advantageous

Please let us know if you have: 

• Swimming Teacher Qualification (Swim England or STA)
• First Aid at Work certificate
• NVQ in Leisure or Operations Management, or similar
• RLSS NPLQ Trainer

Attributes & Behaviours 

• Customer-centric mindset with exceptional customer service skills.
• Able to quickly establish rapport and build effective relationships across a range of personas.
• Composed demeanour, able to keep calm under pressure and solve problems when they arise.
• Articulate communicator with a confident telephone manner and excellent written skills.
• Collaborative team player with a willingness to work effectively with others.
• Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
• Able to work independently, demonstrating proactivity and initiative.
• Impeccable work ethic and a flexible approach to work.
• Good organizational skills, able to effectively prioritise workload.
• Analytical thinker with meticulous attention to detail.
• Absolute discretion and ability to maintain confidentiality.
• Passionate about leisure and sport opportunities to support health and wellbeing outcomes.
• Passionate and demonstrably committed to improving the lives of children and young people.
• Absolute commitment to London Youth’s principles of equality, diversity and inclusion.

Demonstrate living our values of being: 

• Ambitious 
• Collaborative 
• Inclusive 
• Accountable 

Why work at Woodrow High House 

• 39 days of annual leave (31 days + 8 bank holidays).
• Health Care Cash Plan to help cover your healthcare essentials. 
• Free access for you and your family to the Employee Assistance Programme. 
• Free onsite parking. 
• Branded quality uniform provided. 
• Free access to the 'Headspace' wellbeing app. 
• Free access to the Charity Mentoring Network, as a mentee or mentor. 
• Free tea and coffee available in the 'Tea & Coffee Bar'. 
• Free meals provided whilst on duty when the kitchen is serving young people in residence. 
• Magnificent location on an historic estate surrounded by nature. 
• You'll be working with a fantastic team of passionate colleagues across London Youth. 
• An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. 
• Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. 
• You will be making a difference to the lives of young people! 

We are looking for a highly organised, experienced Finance, HR and Office Manager to cover a range of responsibilities for our charity.

This is a varied role and will include processing the day to day finance transactions, processing invoices and making payments and overseeing all the Human Resources functions and recruitment including volunteers and trustees. The role will also cover facilities management, ensuring a safe and comfortable environment for the team.

In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:

• 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
• Employee Assistance Programme and access to wellbeing resources
• 3% Employer Pension contribution
• Living Wage Accredited Employer

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.

For the full job description and person specification please view in the advert.

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

Impact Manager - Operations

Contract: Permanent

Function/Team: Operations

Location: London, UK

Hours: 40

Reporting to: Director of Operations

Salary: £36,650 – £42,550, dependent on experience

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to sustain.

We're looking for an Impact Manager to lead the way STT measures, evidences, and communicates the difference our work makes, coordinating our impact measurement framework, managing KPI data and dashboards, supporting grant and programme design, and turning evidence into clear reporting for funders, the Board, and SLT.

What You'll Do

• Coordinate impact measurement across teams and partners, and maintain our indicator library and reporting templates.

• Manage KPI data, dashboards, and performance reporting for SLT, the Board, and funders.

• Support grant proposals with theories of change, logframes, and MEL plans.

• Turn evidence into compelling impact case studies and stories of change.

What You'll Bring

• Strong organisational skills and the ability to manage multiple priorities across teams.

• Confident written communication, translating data into clear reports and stories.

• Analytical skills, comfortable managing datasets in Excel or equivalent tools.

• Experience using digital tools to improve reporting efficiency.

We're proactively building a candidate pool that includes people with lived experience of trafficking or exploitation. There's no expectation to share your own experience, in the process or once in post - we believe it offers a unique compass for this work.

STOP THE TRAFFIK is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 30 days annual leave plus 8 bank holidays (rising to 32 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role. Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Monday 5th October 2026.

We cannot sponsor applicants at this time.

We actively encourage applications from people of all backgrounds, minority, and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

Registered Charity No. 1127321

To organise the Finance Department and all its functions to ensure timely delivery of complete, accurate information to all users in order to minimise risk and maximise efficiency.

Location: This is a hybrid role based in our Folkestone Office, with the number of days spent in the office to be discussed and agreed with the successful candidate, taking into account the needs of the role.

Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.

Responsibilities

• To manage all banking and Treasury functions, ensuring all payments are properly authorised and funds are invested in the best manner.
• To manage the Finance Department, its staff and software systems.
• To ensure the appropriate delegation of tasks and responsibilities to the Finance & Administration Officer and overseeing their development and training.
• Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes 
• To manage all Payroll and Pension functions for UK and Overseas staff, ensuring full PAYE and NIC compliance, and processing MAFI pension contributions.
• To ensure all staff understand their payroll and pension matters, and help with understanding their tax situations, ensuring that overseas staff are on the correct tax (NT) code. Making staff aware when they need to take independent financial advice.

Job Activities:

 General

• Working with the Finance Director to understand the budgeting and reporting practices.
• Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes.
• Working with the Finance Director to ensure a clean and timely year end audit.
• Supporting Finance Director with special projects.

 Treasury Management

Primary responsibility for and management of:

• Ensuring that liquid funds are always available to fulfil planned expenditure.
• Ensuring that funds are held so as to attract the best rate of interest.
• To research the best options for investment and consult with the Finance Director.
• To ensure that all funds are invested in-line with charity policies.

Banking

Primary responsibility for and management of:

• All bank-payment related software. This includes NatWest Bankline, NW ClearSpend and Bacway IP.
• All domestic and foreign bank accounts.
• Ensuring account balances are maintained at agreed levels and movement of funds as required.
• Organisational banking requirements including daily monitoring of transactions and resolution of any arising queries and issues.

Primary contact for:

• All domestic and foreign banks (NatWest – including Relationship Manager, Corporate Service team, foreign exchange dealer, Bank of Ireland Euro account,
• WorldPay & Stripe (Credit Card processing) and BACS (Direct Credit and Direct Debit processing)
• Software Providers

 Payroll

Primary responsibility for and management of:

• Preparation, processing and payment of monthly Payroll and month end procedures to deadline.
• Adherence to HMRC rules and requirements ensuring MAF is protected from avoidable fines thereby minimising compliance costs.
• Advising Overseas Staff on matters of Tax and NI.
• Maintenance of the Payroll software and database.
• Driving process improvements across the Payroll function.

Primary contact for:

• HMRC
• Payroll Software Provider
• UK and Overseas Staff

Additionally:

• Providing guidance on Payroll related matters to Senior Management and Staff
• Providing reporting and analysis to HR and SLT as required
• Co-responsibility along with HR for advising monthly payroll changes
• Providing audit support specific to payroll and expenses

Pension

Primary responsibility for and management of:

• Preparing monthly submission and electronic transmission for payment of employer and employee pension contributions to Pension Scheme Provider for UK, Overseas and MAF International staff.
• Calculating, deducting, collating and validating personal pension contributions, and resolving any arising anomalies.

Arranging meetings with all Staff and IFA.

Primary contact for:

• Pension provider
• Death in service benefit provider
• UK and Overseas Staff
• MAF International
• Independent Financial Adviser (IFA)

Tasks common to all staff:

1. Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings.
2. To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
3. To keep line manager informed of all relevant and timely information.
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner.
5. To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet.

Terms:

• As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with up to an hour for lunch daily, unpaid. Hours should be agreed with line manager.
• Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
• Annual leave entitlement of 22 days per year (pro rata) plus the 8 paid public holidays per year.
• Non contributory pension scheme (10%) of salary.
• Permanent, or 1 year fixed term contract.

As the Programme Manager, you’ll own and drive the planning, governance and delivery of major cross charity fundraising appeals, including a significant capital appeal that forms a key part of the Charities’ long term fundraising ambitions. 

The Programme Manager is accountable for the effective governance and delivery of these programmes across multiple teams within the Charities Directorate, ensuring that priorities are clear, dependencies are actively managed, risks are addressed, decisions are made at the right level, and programmes are ready to deliver key milestones and intended outcomes. 

You will ensure programmes are underpinned by: 

• Clear governance, decision-making and escalation structures 
• A single, accurate view of programme performance, progress, risks, dependencies and readiness 
• Clear ownership and accountability for delivery 
• Effective mechanisms for identifying and resolving issues before they impact programme outcomes. 

Acting as a key interface between the Charity and the Trust, you will build trusted relationships with senior stakeholders, influence and challenge where appropriate, align competing priorities and ensure critical dependencies are actively managed. You will use judgement to identify when issues require escalation, intervention or senior decision-making. 

You will provide leadership across programme governance and performance, chairing senior cross functional forums and ensuring that decisions, actions and accountabilities are clear and followed through. You will intervene where necessary to resolve delivery challenges, challenge unrealistic assumptions or plans, and protect programme outcomes. 

 Beyond immediate appeal delivery, the Programme Manager leads horizon scanning to identify opportunities that leverage appeal success for sustainable fundraising growth, working with teams like Supporter Experience to embed donor retention and long-term income strategies into our work. 

The Programme Manager will be an experienced programme leader who can take accountability for complex, multi-stakeholder programmes; bring clarity and structure to ambiguity; influence senior stakeholders and cross-functional teams; and exercise sound judgement to resolve challenges, manage competing priorities and protect programme outcomes. 

As part of a small Strategy, Planning & Innovation team, the Programme Manager will also champion project management best practice across the directorate, building the tools, capability and ways of working that enable consistent high-quality delivery. 

Key Responsibilities

 Programme and project Leadership (approx. 40% of role) 

• Lead the planning, governance and successful delivery of major fundraising appeals, ensuring clear milestones, ownership, risk management and cross-team collaboration. 
• •Design and embed the tools and ways of working that will enable effective decision making and governance across appeal delivery. 
• Work with teams across the Charity and the Trust to translate programme objectives into clear plans, priorities and actions that support successful delivery. 
• Identify, assess and manage programme risks, issues and interdependencies, intervening where necessary to maintain momentum and protect delivery. 
• Maintain strategic oversight of the major appeals funding pipeline, ensuring opportunities are effectively tracked, prioritised and progressed across teams. 
• Use data, insight and horizon scanning to identify emerging risks and opportunities, bringing forward recommendations that support long-term fundraising growth. 

Management of stakeholders and interdependencies (approx. 40% of role) 

• Act as the primary liaison between the Charities Directorate and the Trust, ensuring strategic alignment, effective decision making and management of critical programme dependencies. This means you’ll be onsite at the hospital and hospital offices on Lambeth Palace Road frequently and regularly. 
• Build trusted relationships with senior stakeholders across the Charity and the Trust, including those more senior, providing constructive challenge, influencing decisions and securing alignment around programme priorities and delivery. 
• Provide programme leadership through chairing appeal boards and senior governance forums, ensuring strategic decisions are made, owned and acted upon. 
• Lead cross-functional working groups that co-ordinate delivery across teams, resolve challenges and maintain progress against programme objectives. 
•  Use judgement and insight to bring the most important strategic issues, risks and opportunities to the right forum at the right time, enabling leaders to make informed decisions and stay ahead of emerging challenges. 
• Lead stakeholder engagement that builds understanding, confidence and commitment to the major appeals programme, ensuring all stakeholders remain aligned on priorities, decisions and progress. 

Project management best practice (approx. 20% of role) 

• Design and embed a project management toolkit that empowers teams to lead consistent and high quality projects in their own business areas. 
• Build project and programme management capability across teams by coaching, influencing and challenging colleagues to adopt effective approaches and ways of working, improving the consistency and quality of delivery across teams. 
• Partner with the Strategy and Planning Manager to shape business planning tools, processes and mechanisms that drive collaboration, enable iteration and strengthen delivery across the directorate. 

 Work environment The post holder should expect to:

•  Work in a hot desk environment, at least two days a week in the Charity’s office, hospital and hospital offices. 
• Be responsible for the input and maintenance of databases and files relevant to the post requirements. 
• Will occasionally be required to attend events in the evening and at weekends (eg board meetings, launch events). 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes

• Strategic thinker who can translate organisational priorities into co-ordinated programme delivery while balancing immediate delivery requirements with longer-term opportunities. 
• Skilled at designing practical governance and ways of working that drive decisions and progress. Excellent stakeholder management skills, with the ability to influence, challenge and build alignment with senior stakeholders, including those more senior. 
• Proactive and decisive, with the confidence and judgement to intervene when delivery is at risk. 
• Able to lead governance forums and facilitate discussions that translate strategy into clear decisions, actions and accountability. 
• Confident leading through complexity and ambiguity, managing risk and interdependencies across multiple strategic projects and teams and holding others to account without direct line management responsibility. Champions robust project management whilst remaining flexible and pragmatic in delivery. 
• Uses data, insight and evidence to inform decisions, test hypotheses and drive continuous improvement. 
• Open to change as a necessary part of improvement, and able to deliver despite uncertainty. 
• Collaborative and communicative, with the ability to appeal to hearts as well as minds. 
• Committed to embedding diversity, equity and inclusion. Committed to continuous learning, formally and informally. 

Knowledge, experience and qualifications

• Significant experience leading complex programmes or projects involving multiple stakeholders, workstreams and dependencies. 
• Track record of successfully leading the delivery of high-profile programmes or initiatives in complex, fast-moving environments. 
• Experience designing and embedding governance, reporting and ways of working that improve delivery, accountability and decision making. 
• Proven ability to influence senior stakeholders, including those more senior, in a matrix or hierarchical environment.
• Knowledge of fundraising, ideally both high value and mass market, and ideally in an NHS or health context. 
• Experience leading delivery across cross-functional teams and managing complex interdependencies without direct line management responsibility. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems. 
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures. 

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards

Independent Living / Scheme Manager 

Manchester 

£26,265.12 + Excellent Benefits inc up to 31 days plus bank holidays and attractive pension scheme 

Full Time (35 hours per week) 

Our client has a proud heritage in helping to create vibrant and sustainable multi-cultural neighbourhoods in inner city areas.

They believe that everyone has the right to live independently and safely, so, it’s no surprise that they recruit passionate people who want to make a difference and take responsibility to get things done.

They are looking for an individual with experience within social care to deliver high-quality housing and support services for tenants within the associations over 55s housing schemes. 

Acting as the main point of contact for tenants, you will play a vital part in fostering a positive culture, driving continuous improvement and supporting innovation and efficiency to help achieve the organisation's strategic goals

You will ensure the provision of high-quality services, effective risk management, and full compliance with health and safety requirements; while overseeing repairs and planned works to ensure they are completed to a high standard. 

In this role, you will be responsible for: 

Support Services - Deliver support services to tenants, carrying out risk assessments and support plans with tenants and complete daily check-ins 

Tenant Involvement & Social Activities - Promote communication by involving tenants in decisions about the running of schemes. Facilitate events which promote tenant interaction. 

Scheme Management - Be responsible for the day-to-day management of facilities and services, liaising with tenants about repairs and contractor access and report repairs 

Safeguarding responsibilities - Be alert to and recognise welfare issues and signs of abuse. 

We would love to hear from you if you have: 

• Experience of working with older people 
• Exceptionally high standard of customer care and service
• Strong problem solving and decision-making skills
• Excellent communication, interpersonal and negotiation skills 
• Able to promote and maintain a positive “can do” attitude 

Whether you’re wanting to take on more responsibilities or share your experience with colleagues, this is an excellent opportunity to join a company that values staff and tenants, is passionate about building communities where people can thrive and will support your career every step pf the way 

What they can offer you 

• A friendly supportive team where you're known as a person- not just an employee. The opportunity to develop your skills, take on early responsibility and grow your career 
• Up to 31 days annual leave, plus bank holidays and an additional 3 concessionary days over Christmas. 
• A generous pension scheme with a 3% employee contribution and an 11.4% employer contribution 
• Flexible and family-friendly working policies. 
• Perkbox membership, giving you discounts on shopping, travel. leisure and gym memberships. 
• Health and wellbeing support, including free health checks, an Employee Assistance Programme and a health cashback scheme. 
• Cycle to Work and low-interest car loan schemes. 
• A collaborative workplace where your voice matters and you can make a genuine difference to the communities we serve. 

We may close this vacancy early if we receive sufficient interest, so apply today!

his role provides essential day-to-day support across finance, HR administration and organisational operations, ensuring accurate transaction processing, efficient workflows and reliable coordination across departments.

The Finance and Operations Officer is responsible for day-to-day financial processing, HR administration and operational coordination. The role ensures accurate financial records, smooth administrative processes and effective support for staff across the Society. The postholder works closely with the Finance Manager to maintain strong financial controls, support compliance, and contribute to the efficient running of the organisation.

The Finance and Operations Officer liaises with all areas of the Society and helps provide reports and documentation to the Finance, Audit and Risk Committee and Council. They are line managed by the Finance Manager.

Main Responsibilities

Financial Processing

• Process purchase invoices, staff expenses, credit card transactions and supplier payments.
• Manage Society credit cards and bank accounts under the oversight of the Finance Manager.
• Deposit payments (sterling and dollars) and maintain accurate financial records.
• Prepare payment runs and upload payment files in line with dual authorisation procedures.
• Support monthly reconciliations (bank, Stripe, PayPal, Direct Debits, Standing Orders).
• Input financial data into Sage, including investment movements and dividends.
• Run routine financial reports and provide data to the Finance Manager as required.

HR Administration

• Manage timesheet collation, leave management updates and staff HR records.
• Support recruitment administration, onboarding documentation and induction scheduling.
• Maintain digital HR files and ensure compliance with HR policies and GDPR.
• Provide administrative support for outsourced payroll (data collation, timesheet checks, staff changes).

Operational Coordination

• Provide administrative support across finance and operations, including digital filing and workflow management.
• Coordinate suppliers, contracts and office operations.
• Maintain inventories of finance supplies, equipment and subscriptions.
• Support donor stewardship processes including donation acknowledgements.
• Assist with facilities-related tasks and liaise with contractors and service providers.

Month End and Reporting Support

• Prepare month end schedules and documentation for review by the Finance Manager.
• Run routine reports from Sage, S360 and CRM systems.
• Collate receipts and documentation for restricted fund reporting.
• Support project managers with financial documentation required for funder reports.

Systems and Data Management

• Maintain accurate data across S360, Sage and the fundraising CRM.
• Support digitisation initiatives and workflow automation.
• Assist with system improvements, testing and implementation of new digital tools.
• Ensure data integrity and compliance with GDPR requirements.

Customer Service and Internal Support

• Provide responsive support to staff across departments.
• Act as first point of contact for routine finance, HR and operational queries.
• Support internal communications relating to finance, HR and operations.General Responsibilities
• Maintain confidentiality and comply with GDPR and data protection legislation.
• Demonstrate a commitment to the values, mission and ethos of the Society.
• Contribute to ongoing improvement of financial, HR and operational systems.
• Undertake any other reasonable duties consistent with the role and agreed with the Finance Manager.

General Responsibilities

• Maintain confidentiality and comply with GDPR and data protection legislation.
• Demonstrate a commitment to the values, mission and ethos of the Society.
• Contribute to ongoing improvement of financial, HR and operational systems.
• Undertake any other reasonable duties consistent with the role and agreed with the Finance Manager.

Find full details on our website.

• £78.131 - £87,344 FTE per annum (dependent on experience)
• Full time, 35 hours per week
• Permanent contract
• This role is available as a job share, subject to appointing two suitable candidates

About the role

London-based roles: London-based contract with the option of hybrid working between the office and home.

An exciting opportunity to join the leadership group of the Chartered Society of Physiotherapy (CSP), helping shape how we use our resources to maximise our impact for members and the patients and communities they serve. 

As Assistant Director, Head of Finance and Operations, you will provide strategic and operational leadership across finance, facilities, operations and procurement, ensuring the CSP has the insight, capability and infrastructure to deliver its strategy and remain financially and operationally sustainable. 

This is much more than a traditional finance leadership role. You will be a key strategic partner to the Director of Corporate Services and Infrastructure and the wider Leadership Team, providing constructive challenge, clear financial and operational insight, and practical recommendations to support confident decision-making. You will lead business partnering across the organisation, ensuring resources are aligned to priorities, opportunities and risks. 

You will lead financial and operational planning, including budgets, forecasts and management accounts, while maintaining strong controls, compliance and risk management. You will also lead significant organisation-wide projects and programmes of change, including procurement, business continuity, operational resilience and improvements to systems, processes and ways of working. 

You will lead a team of around 10 colleagues, creating a culture of trust, empowerment, accountability and continuous improvement, while working across the organisation through matrix leadership. 

We are looking for a qualified accountant with significant senior-level experience across finance and operations, a track record of transformation and systems improvement, and the ability to communicate complex issues clearly. 

Above all, you will be an inclusive, collaborative leader, motivated by the opportunity to work in a values-led organisation and help the CSP make the greatest possible difference. 

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

We offer an excellent benefits package, including:

• 27 days’ annual leave plus bank holidays (pro rata)
• Office closure between 25 December and 01 January
• A generous pension scheme with 12% employer contribution

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Please note, whilst the application form has space for 6 criteria, this role has specified five - please N/A the final box.  

Closing date: 10am, 1 October 2026.
Shortlisting outcome: w/c 5 October 2026.
First-round interview date: w/c 12 October 2026.

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES