Activity support worker jobs

Exercise and Socialise is a programme of weekly exercise sessions specially designed for different needs, abilities and interests, but all aimed at the frail and unconfident.

For the financial year 2026/27 we have funding to provide 30 classes across the 5 neighbourhoods in Lambeth, maximising coverage and giving space to local needs.

The primary focus is on improving physical health and confidence and getting people active again and increasing their resilience. But it also has secondary aims of decreasing isolation and improving people's mental health.

Specific Duties

1. To assess referrals that come in and assess their eligibility. Help them choose a suitable class based on their ability.
2. Responsible for sourcing accessible venues.
3. Setting up the groups and engaging paid instructors.
4. To provide regular monitoring and impact reports for our funders, using both qualitative and quantitative data to demonstrate how the support has benefited participants.
5. To regularly monitor the KPIs and outcomes set by funders, ensuring the project remains on track to achieve targets and identifying any areas requiring additional support or improvement.
6. To deliver a diverse mix of exercise groups, including chair yoga, seated aerobics, Tai Chi, and seated jive. Offer low-impact sports like table tennis and weight training, and introduce targeted activities specifically designed to overcome the challenge of engaging older men.
7. To promote the groups at meetings and support our comms team to promote the service.
8. To create referral pathways for health professionals, Social Prescribers Link Workers, Neighbourhood Wellbeing Workers, etc.

General Duties

1. Work closely with the Head of Commercial Services and Volunteering.
2. Develop and maintain links with Public Health and the Community Rehab and Falls team.
3. To recruit tutors/instructors who have adequate qualifications and insurance.
4. To make sure relevant information/registers are collected and put on our Podio system.
5. To have relevant information about clubs, groups and MYSocial so that when the course ends, people have the confidence and fitness to join other exercise/activities.
6. Carry out a wellbeing assessment (via the Outcome Star) and monitor at the beginning and at the end of the course to monitor impact on mobility and wellbeing at the end of the course and record and report findings on Podio.
7. Manage budgets and resources.

List some of the key achievements/developments that you would expect a new jobholder to have
completed in the first six months in the role

● To have completed all key training courses relevant to the role and to working at Age UK Lambeth
● Analyse the current service versus the new funding requirements and make adjustments to the system and reporting
● Meet with all the trainers
● Connect with all venues and their contacts
● Set up the shelter scheme exercise classes
● Set up the Awards for All exercise classes

Please note the contract length and salary:

Fixed-term contract of:
● 31.5 hours until March 31st 2027.
● Due to funding, the hours will be reduced to 14 hours (2 days a week) from April 1st 2027 to March 31st 2028.

Salary of:

£27,595 per annum for 35 hours
● Pro-rata: 31.5 hours until 31/03/2027 at £24,835, reducing to 14 hours at £11,038 from 01/06/27 to 31/03/28.

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well Neighbourhood mental health Service and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.  

We’re currently recruiting for Wellbeing Practitioners, across our centres, including full and part time positions

Bluesci is an inclusive employer, and we welcome applications from people from diverse backgrounds. Our approach is grounded in evidence-based practice, including the Five Ways to Wellbeing, recovery-focused models, and social prescribing. We are looking for people who can work alongside individuals using these approaches in a practical, compassionate way, supporting them to build on their strengths, improve their wellbeing, and connect with their communities.

What We Offer:

· 33 days holiday a year, including public holidays

· A supportive, values-driven team

· Flexible working arrangements

· Ongoing training and development

· Opportunities to shape innovative mental wellbeing support

We're looking for 3 kind, compassionate and resilient Enhanced Support Worker's to join our Mental Health Social Care Service in Westminster. No personal care or experience required, just the right values.

£31,200.00 per annum, working 40 hours per week.

This Service operates across multiple sites, and all staff are required to work flexibly across each hub as part of the service.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 18 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.

In this role, you will provide support to all the women, including running co-designed activities and accompanying women to appointments. You will work closely with Specialist Support Workers who manage individual resident support and safety plans. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.

Salary: £30,722
Closing Date: Monday 8th June
Interview Date: Tuesday 16th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Learning Support Worker (1082)

At St. John's, we have been making a positive difference to the lives of young people for nearly 140 years. We are now looking for an amazing Learning Support Worker to support us in making that difference! Could that be you?

Why join our inclusive team?

St. John's is one of the largest employers in Brighton and Hove.

What can we offer you?

• £27,976.00 FTE for 52 weeks (Your actual salary will be £25,286.00 as your contract will be term time only). 
• 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
• Fulfilling and meaningful work – make a difference!
• Career development plans that are tailored to you
• Discounts across businesses in the local community.

Who are we?

St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.

Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:

• Difference in social communication and interaction
• Self-reliance and problem-solving
• Sensory
• Emotional Well-being

What are we looking for?

We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.

Sound like you? Then keep on reading!

What will you be doing?

• Supporting the young people in a classroom setting and during breaktimes
• Implementing the learner's behaviour support plan and risk assessment
• Working within a team of multidisciplinary professionals across the charity
• Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.

Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker

Please note that interviews will be arranged progressively as suitable applications are received. Early application is therefore advisable.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Learning Support Worker- Recruitment Pack (2) (1).pdf (2.46 MB)

Our Youth and Play Practitioners will play a pivotal role in the Children, Young People and Families (CYPF) team, working as a core team of practitioners to ensure the smooth running of our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from Tulse Hill Adventure Playground and in conjunction with local schools. The work of the Children, Young People and Families team is diverse and varied. Our current services include open access adventure play and youth activities at our Adventure Playground, school holiday programmes with off-site trips and activities, mentoring, a Young Leaders programme offering paid work experience to young people, and working together with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective.

We are in an exciting time of development for the team. To support our range of children and young people, our team will be made up of specialist Youth Workers and Play Practitioners bringing in relevant skills and experience. Whilst you will work across all of our Children, Young People and Families services you will have a specific focus:

As a Youth Worker you will:

• Focus on supporting our secondary age cohort
• Plan and run appropriate and engaging activities
• Provide structured interventions to support vulnerable young people
• Work with referral partners to provide additional support and activities
• Foster relationships with families and local schools

As a Play Worker you will:

• Focus on our primary age cohort
• Use your knowledge of Playwork Principles to plan and run appropriate and engaging
  activities
• Foster relationships with families and primary local schools

Both roles will include an element of mentoring, relevant training will be provided to give you the necessary skills to deliver this.

To be successful in this role, you will act as a trusted practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will work as part of the team on the delivery and planning of all sessions, ensuring that the children’s and young people’s ideas are central to the construction of a varied and engaging play environment. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs. While practitioners may have a primary focus (primary or secondary age), all staff are expected to work flexibly across all age groups, programmes and delivery model including open access play, targeted youth work, mentoring and school link sessions.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£15,392.00 per annum, working 20 hours per week.

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Building supportive, trusting relationships with customers and creating a positive atmosphere

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Peer Support Workers
Reference: 355
Responsible to: Senior Centre Support Worker – Social Support
Working hours: 1 x Full Time 37.5 hours per week and 1 x Part Time 22.5 hours per week
Contract: 1 Year Fixed Term (Subject to Contract Extension)
Salary: £25,233 per annum
Based: St Albans, Stevenage or Hatfield

We are pleased to be able to offer an opportunity for two Peer Support Workers to join our thriving team.

About the Services

The Social Support service delivers flexible and person-centred support across our Wellbeing Centres in St Albans, Hatfield, and Stevenage. The service is designed to respond to the individual needs of clients, supporting people to improve their wellbeing, build confidence, reduce feelings of isolation, and access community services and resources.

About the Role

The role involves managing a one-to-one client caseload while contributing to the delivery of Social Support Groups. Through personalised support, the post holder will offer emotional support and empower individuals to focus on what matters most to them, working towards meaningful and achievable changes in in their lives.

The Social Support service provides tailored, personalised support based on each individual needs.  This includes using a range of tools and techniques to help people improve areas of their life they may be struggling with.  Grounded in the values of Hope, Courage, Togetherness and Responsiveness, the service aims to empower individuals on their journey towards improved wellbeing.

As a Peer Support Worker you will:

• Offer 1-1 support in St Albans, Hatfield and Stevenage, and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• Deliver Social Support Groups within our Wellbeing Centres
• Work with clients to identify their individual needs and support them through a personalised, person-centred approach
• Support clients in a variety of settings, including within the community, their home, and our Wellbeing Centres
• Play an integral role in embedding HMN’s values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Ensure the consistent delivery of a high quality, responsive service that promotes wellbeing and positive outcomes for clients

The successful candidate will have significant proven knowledge of models and services to meet the needs of adults with mental health needs and of delivering mental health services within a health and social care setting as well as an understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 4th June 2026.
Interviews will be held at our Watford Wellbeing Centre on 11th June 2026.
Please note: Due to high numbers of expected applicants, we may close this advert early.

N.B. Please quote reference number 355 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Hours: 18 hours per week

Contract: Permanent

Location: Surbiton/London (with some Hybrid working)

About the Role

Join our Young Carers Project supporting young people through one-to-one and group work to improve wellbeing and resilience.

Key Responsibilities

• Provide targeted support
• Build relationships
• Support wellbeing
• Monitoring and outcomes
• Maintain records
• Follow safeguarding

Further information about the role can be found in the Recruitment Pack.

To apply, please complete the attached Application Form.

Closing date: Monday 15th June 2026.

Interview date: W/C 22nd June 2026.

Make a difference to Young Carers in Kingston.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Ealing. No experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a Waking Night Position; Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Horn Lane is a Semi-Independent service for young people aged 16-21, we are a 24/7 service, we are Ofsted registered.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Do you have a passion for gardening, the outdoors and creativity and enjoy sharing these interests with children and young people?

If so, we would love to hear from you.

Manchester Young Lives are recruiting a Garden Play Worker to enrich our Ofsted registered afterschool play provision for 6–13-year-olds. This is an exciting opportunity to help children connect with nature develop environmental awareness and take pride in creating and caring for a flourishing garden within our Adventure Playground.

We are looking for someone who can facilitate environmental and outdoor play supporting children to build self-confidence, self-esteem, and wellbeing while learning through the hands-on gardening and exploration.

The successful Candidate will:

Develop and support an engaging garden project within our outdoor play space.

Facilitate creative nature-based play and learning activities.

Build positive trusting relationships with Children.

Encourage Team work, responsibility, and enjoyment of the outdoors.

Manchester Young Lives supports children and young people, often from disadvantaged backgrounds the opportunity to learn, develop and connect with their communities. Our work provides safe supportive relationships with committed staff and space to play, explore and let off steam in our outdoor space.

If you enjoy being outside, love gardening, and have a natural ability to engage and inspire children through play, this role could be perfect for you.

This role is at Manchester Young Lives Adventure Playground in Wythenshawe, and includes Monday – Friday play sessions, 3.45-6.15pm, and daytime holiday playschemes.

Project and Engagement Coordinator

Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required

Job Purpose

The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.

This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.

A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.

The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.

Key Responsibilities

1. Project Coordination and Delivery

• Coordinate the day-to-day implementation of the Partners for Change project across the partnership.

· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.

• Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
• Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
• Work closely with partner organisations to support consistent and coordinated operational practice.
• Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
• Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.

2. Line Management of Intensive Support Workers

· Provide direct line management to the Intensive Support Workers employed as part of the project.

· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.

• Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
• Monitor staff workload, performance, wellbeing and professional development.
• Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
• Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
• Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.

· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.

• Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.

3. Oversight of Outreach Delivery

• Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
• Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.

· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.

• Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
• Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
• Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
• Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
• Provide additional support or escalation where cases are particularly complex, high risk or blocked.

4. Partnership Working and Multi-Agency Coordination

• Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
• Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
• Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
• Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
• Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
• Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.

5. Monitoring, Data and Reporting

• Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
• Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.

· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.

• Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
• Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
• Monitor progress against targets and help identify where corrective action or additional support is needed.
• Support a culture of evidence-led delivery, accountability and continuous learning.

6. Client and Community Engagement and Volunteering

· Lead community engagement activities to raise awareness of homelessness and rough sleeping.

· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.

· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.

· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.

· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.

7. Service Development and Quality Improvement

• Contribute to the ongoing development and improvement of the project model and operational practice.
• Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
• Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
• Support consistency in standards, approaches and quality across partners where possible.
• Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
• Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
• Support innovation and practical problem solving in response to emerging needs or operational challenges.

8. Safeguarding, Risk and Compliance

• Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.

· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.

• Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
• Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
• Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
• Maintain clear accountability, professional boundaries and lawful information handling at all times.

9. Communication and Representation

• Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
• Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
• Support internal and external communication relating to project activity, engagement and impact.
• Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
• Contribute to presentations, briefings, updates and promotional materials as required.

General Duties

• Work at all times in line with the organisation’s mission, values, policies, and procedures.
• Promote equality, diversity, dignity, and inclusion in all aspects of the role.
• Undertake any other reasonable duties consistent with the nature and level of the post.
• Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.

Person Specification

Essential

• Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
• Experience of supporting or managing staff in a frontline service environment.
• Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.

· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.

• Strong understanding of trauma-informed, person-centred and strengths-based practice.
• Experience of partnership working and building effective relationships across organisations and sectors.
• Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
• Experience of case oversight, support planning, referrals, safeguarding and risk management.
• Experience of monitoring performance, maintaining records and contributing to reporting requirements.
• Strong organisational, communication and interpersonal skills.
• Ability to lead with clarity, empathy and accountability.
• Good IT and data management skills, including confidence using case management or monitoring systems.
• Ability to travel across the county and work flexibly as required.

Desirable

• Experience of managing outreach or community-based support services.
• Knowledge of homelessness systems, housing pathways and local authority processes.
• Experience of working within funded projects with outputs, outcomes and reporting requirements.
• Experience of co-production, peer support, service-user engagement or community engagement.
• Experience of using In-Form or similar client record / case management systems.
• Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
• Full driving licence and access to transport, where required for the role.

Key Skills and Attributes

• Strong leadership and coordination skills
• Calm, organised and solution-focused approach
• Compassionate, professional and non-judgemental manner
• Ability to motivate, support and develop staff
• Strong partnership and relationship-building skills
• Commitment to high-quality, inclusive and trauma-informed practice

· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.

• Confidence in handling complexity, challenge and change
• Ability to balance strategic oversight with practical operational delivery

Additional Information

This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.

The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.

The role is subject to satisfactory references and an enhanced DBS check where required.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 18 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.

In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork. You will work closely with support workers and the in-house psychologist. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.

Salary: £36,380
Closing Date: Monday 8th June
Interview Date: Monday 15th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing. 

Sounds great, what will I be doing?

Ealing MHCA is a drop‑in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment.

Visitors can access one‑to‑one emotional support, help creating short‑ and long‑term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing‑focused activities, which create opportunities for connection, expression, and recovery in a supportive environment.

Please note that this role is an out‑of‑hours position, and you will be expected to work between 2pm and 10pm on a rota, including weekends

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership‑building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time‑management skills are essential, alongside good IT proficiency—including MS Word, Outlook, and internet use—and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.