Administration management jobs
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Job title: Head of Global Development, Asia
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)
About the role:
Here at Imperial College, we are recruiting a Head of Global Development, Asia to join our brilliant team. Reporting to and working closely with the Director of Development: Principal Gifts and Global, this is a new position which will help deliver our first university-wide fundraising and alumni engagement campaign.
What you will be doing:
As Head of Global Development, Asia, you will lead our development efforts across Asia, helping to shape and deliver the College’s philanthropic strategy in the region. The role will be central to cultivating major philanthropic relationships, supporting regional engagement for Imperial’s President and senior representatives, and contributing to the wider success of our global campaign.
What we are looking for:
This position is an opportunity for either an experienced fundraiser or an individual with business or relationship development experience in the region. The role will require diplomacy, strategic insight, and the ability to operate effectively within a complex global institution. Experience working across Asia would be advantageous.
This is a unique opportunity to shape and lead our engagement with high-net-worth individuals and stakeholders across Asia – one of the most exciting regions for philanthropic fundraising - connecting them to Imperial’s world-leading research and innovation ecosystem. We hope to hear from you!
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:
- Head of Principal Gifts
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Thursday 16 April 2026.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our exciting Health IDVA role is leading the way in forging referral pathways between GPs and specialist support for survivors of domestic abuse. You will build on our existing strong relationships with all the GP practices in Greenwich, provide robust in-person and online training to GPs on how to spot the signs of abuse, and manage a caseload of women referred by GPs.
Aims of the Role
· To build and maintain effective relationships with general GP practice teams, and to recruit local general practices to participate in the DA Health programme
· To provide in-house training for GP teams on understanding, recognising and responding to domestic & Sexual abuse (DSA).
· To provide ongoing specialist advice and support around Domestic and Sexual Abuse to GP teams
· To encourage GP health professionals to ask patients about their experience of abuse and respond, record, safety check and refer
· To provide specialist, individual and needs-led DSA advocacy and support to female patients who are experience DSA who are referred from participating practices, and to provide onward referrals where appropriate, again initially via phone
· To provide signposting and onward referrals to male patients who are affected by DSA
· To provide feedback on case outcomes to referring clinicians
· To collect and collate performance and monitoring data for reporting purposes and with a view to further embedding and developing the Health IDVSA programme locally
Areas of Responsibility
1. Practice-based work
· Work closely with the Clinical Lead to promote the HEALTH IDSVA programme within the area and to encourage local general practices to sign up
· Negotiate dates for and arrange training sessions with practices that agree to participate
· Prepare training packs for practice training sessions
· Deliver, alongside the Clinical Lead, our bespoke DSA training to clinicians and non-clinical staff in participating general practices and prepare training materials where necessary
· Promote awareness of the experiences and needs of women affected by DSA, particularly in relation to their health, in partnership with the Clinical Lead
· Develop a good relationship with all general practice staff and work effectively as part of the practice team. This includes:
. provision of systematic and support to the primary care teams of participating general practices, including meeting with individuals and small groups of clinical and administrative staff
. Attending relevant meetings
· Maintain effective monitoring procedures and ensure that clear accurate records of practice-based work are kept and maintained, in line with Health IDSVA requirements
· Feedback on the use of the electronic medical record prompt linked to the Health IDSVA programme and provide patient feedback and case updates /outcomes
· Using the data collected, maintain an overview of local practices’ engagement with the Health IDSVA programme
· Act upon this overview to proactively ensure that the Health Idsva programme is well established and embedded, and that all local HEALTH IDSA -trained practices are engaging with the programme.
2. Advocacy and support service
· Provide support to women experiencing (or who have recently experienced) DSA referred by primary health care clinicians or MARAC
· Provide support to women experiencing (or who have experienced) DSA who self-refer from participating practices
· Provide direct assessment, casework support, advice, information and advocacy to women experiencing DSA through telephone contact, and/or meetings at the relevant practice
· Work with women experiencing DSA to increase their personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights
· Develop good working relationships and liaise with outside agencies when needed.
· Keep accurate records of all referrals received and of work done with or on behalf of service users, in line with Health IDSVA requirements.
3. Reporting and Monitoring
· Attend and participate in the local Health IDSVA steering group meetings
· Contribute to monitoring and evaluation of the Health IDSVA programme, by:
- Collecting and collating all practice-based and referral and advocacy data and monitoring, as requested
- Producing written reports as requested (e.g. quarterly reports, annual report), including for the local Health IDSVA steering group
· Participate in multi-agency working parties and focus groups, when requested to do so by the Director or your manager.
· Provide advice and training at a range of locations as requested for both professionals and the public
· Keep up to date on research, policy development and other literature relevant to the project. Attend relevant conferences and seminars on behalf of the project.
4. Other
· Attend team meetings, relevant meetings with trustees and to be part of Her Centre outreach marketing
· Attend training as identified with your manager
· Take on other tasks as appropriately as requested by managers or the Trustees
Please note this job description is intended to outline the main duties of the post and may change as the post and organisation develops.
Benefits of working at Her Centre
- A lovely team!
- 4 day working week (full time)
- 1 personal "wellbeing hour" a week
- 3 team-building days out a year
- Training and progression opportunities
- 5% pension contribution
Please note: Due to the intensive and sensitive nature of the support involved, this post is open to women only, as permitted under Section 7(2)(e) of the Sex Discrimination Act.
Please apply with your CV and a short cover letter stating why you think you will be a good fit for this role, and your understanding of the benefits of increasing GP's knowledge of the signs of domestic and sexual abuse.
The client requests no contact from agencies or media sales.
Job Overall goal: Support the creation and delivery of a range of content and the planning and coordination of UK and global events, ensuring both align with the charity’s objectives, including activities designed for a global audience.
Job Location: Remote working with the ability for weekly on-site meetings at offices based in Milton Keynes (MK19).
Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources.
This is an exciting graduate opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.
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Job summary
We are seeking a highly organised graduate to support the Brand Campaigns & Events Specialist. This role involves assisting with the development and implementation of content, supporting the setup, delivery, and evaluation of events, contributing to the creation of training and curriculum materials for online and print, and working with UK and international teams to contextualise and translate materials for diverse audiences.
Key Responsibilities:
Communication & Content Delivery
- Assist in the creation of event materials, including invitations, training guides, digital resources, workbooks, email campaigns, websites, scripts, animations, and related content.
- Support the development of visual and multimedia content for in-person and online delivery, ensuring materials are appropriate for the intended audience.
- Assist in repurposing content into multiple formats to support wider reach and usability.
- Support the preparation and distribution of monthly email and prayer updates communicating ministry developments.
- Assist with proofreading, formatting, and editing event content, including workbooks, guides, and presentations.
- Support the development and maintenance of an online training portal for specific programmes, ensuring it is user-friendly, engaging, and aligned with programme goals.
- Provide administrative and practical support to event personnel in global locations as they deliver our programmes.
- Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.
Event Planning, Management and Support
- Assist with organising event plans and timelines for global events and updating the event content calendar.
- Assisting with projects supporting programs and charity operations.
- Assist in planning, coordinating and delivering event logistics, including liaising with vendors, venues, and service providers to support quality and cost-effective delivery.
- Provide on-site support during events, including set-up, content delivery and liaising with AV and logistics teams to ensure the successful presentation of materials.
- Assist with the management of delegate booking systems and deliver prompt and professional support to attendees and stakeholders via phone and email. Provide delegate care during events.
- Support campaign and project planning by assisting with the drafting or tracking of content-related budgets and timelines for approval.
- Support the planning and delivery of special elements such as consultancy clinics.
- Maintain and regularly update relevant databases to ensure data integrity.
- Assist in monitoring and tracking content production costs, ensuring value-for-money.
Cultural Adaptation & Coordination
- Assist with the localisation of content to ensure materials are culturally appropriate, supporting communication with translators and stakeholders to help adapt resources for different cultural contexts.
Evaluation & Reporting
- Assist in tracking the performance of content and programmes through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
- Support the preparation of content and campaign reports, including metrics and evidence required for grant applications, donor updates, and internal reviews.
General & Organisational
- Actively contribute to team meetings, planning sessions, and creative brainstorming.
- Occasional evening and weekend work and travel may be required for event support.
- Any other duties as required.
Occupational Requirement
The candidate must have an active Christian faith.
By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.
Experience (Essential):
- Have experience in a church/charity or professional environment.
- Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
- The ability to manage multiple tasks and deadlines simultaneously.
- Demonstrated creativity and the ability to translate ideas visually demonstrated via portfolios, academic work, or volunteer projects.
- Ability to work collaboratively in a team environment, with strong interpersonal skills.
- Professional in appearance and a desire to constantly improve and grow.
- Willingness to be flexible in working hours with occasional travel and overnight stays.
Experience (Desirable but not required):
- Some experience producing content creation across print and digital formats.
- Some experience supporting events and campaigns.
- Some knowledge of copywriting across multiple platforms, from digital platforms to printed workbooks.
- Additional language.
- Experience using design software e.g. Adobe and Canva.
Qualifications:
- Education: Bachelor's degree preferred or equivalent experience (Essential).
- Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable).
Benefits
- This is a full-time position (Monday-Friday)
- Start as soon as possible.
- This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs.
- Salary £27K-£30k depending on previous experience.
- Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
- Pension contributions via auto-enrolment to NEST.
- Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development.
If you’re interested in applying, please include a CV and include two references, one of which must be a current or previous employer.
In addition, please provide a cover letter (no more than 1 page) detailing what interests you about the role and your suitability, along with a separate statement of faith (no more than 1 page).
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Officer to play a pivotal role in our Criminal Justice Approved Premises service in Streatham
Sounds great, what will I be doing?
The role involves supporting residents in an Approved Premises by modelling positive behaviour, fostering respect, and maintaining a safe, healthy, and structured environment. A key aspect is acting as a keyworker, coordinating each resident's stay, delivering intensive casework, and addressing risk and support needs through regular sessions and daily engagement. The postholder also contributes to sentence plans in collaboration with probation, police, and external agencies, while encouraging compliance with rules such as drug and alcohol testing or curfews. Alongside direct support, responsibilities include facilitating purposeful activities, preparing meals with residents, and ensuring the premises' health, safety, and security through observation, inspections, and effective communication.
Administrative responsibilities are central to the role, requiring accurate and timely record-keeping, information sharing, and adherence to confidentiality. The position also demands flexibility and initiative to manage emerging tasks while working closely with colleagues and management to maintain a psychologically informed environment that meets accreditation standards. The postholder must follow the Ministry of Justice and probation service protocols while aligning with Hestia's policies and values, consistently applying The Hestia Approach to create a positive, enabling culture within the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role requires significant experience working with vulnerable adults, preferably those with backgrounds in the criminal justice system, alongside a strong understanding of safeguarding and risk management. The postholder must have practical experience delivering direct keywork, supporting individuals with histories of offending behaviour through meaningful interventions that encourage positive change. A solid grasp of the causes and consequences of offending, combined with the ability to empower residents to make informed choices and move toward desistance, is essential. Equally important is the capacity to engage effectively, communicate clearly, and apply professional authority while maintaining positive and pro-social relationships.
The position also demands resilience and adaptability in working with individuals affected by trauma, often displaying challenging emotions and behaviours. Strong teamwork skills are essential, with a willingness to contribute to both structured interventions and practical household tasks, setting a positive example for residents. High standards of literacy, numeracy, and record-keeping are required to ensure accurate documentation and professional communication. Finally, the role calls for optimism, decisiveness, and the ability to learn quickly, qualities that support residents' rehabilitation and reinforce the belief in their capacity for lasting change.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



This is an exceptional opportunity at one of the world's most prestigious universities at a time of extraordinary ambition and philanthropic momentum.
Associate Director of Development – Principal Gifts
Employer: University of Oxford
Salary: £65,336 - £82,255 with scope to go beyond for a leading professional with outstanding experience and track record
Location: Oxford (Hybrid)
Here at the University of Oxford, we are recruiting three Associate Directors of Development – Principal Gifts to join our incredible team. These are new positions, part of an expansion of our friendly, collaborative and successful Principal Gifts team.
As Associate Director of Development – Principal Gifts, you will operate at the highest levels of the University to secure transformational gifts at the eight-figure-plus level, advancing Oxford’s mission and global impact. Your work will help ensure that Oxford continues to attract the brightest minds, pursue world-leading research, and address the most urgent challenges facing humanity.
You will work closely with the Vice-Chancellor, Chief Development and Alumni Engagement Officer, Director of Development – Principal Gifts, and other senior leaders to align principal gift opportunities with institutional priorities and articulate a compelling case for support to some of the world’s most significant philanthropists.
Your impact will be enduring – enabling breakthrough discoveries, expanding opportunity for students, and strengthening Oxford’s position as a global leader in education and research. The Associate Director of Development role offers the chance not only to secure transformational gifts, but also to shape the future of Oxford’s philanthropic culture and leave a legacy at an institution that has been changing the world for over nine centuries.
This is a chance to join a dedicated, professional and ambitious team at a time when Oxford’s fundraising is at unprecedented levels. With strong support from the Vice-Chancellor, a proven track record of principal gift success, and an unparalleled global reputation, you will have every opportunity to make your mark, both at Oxford and in your career.
You will be passionate about what we do here, not phased by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders. We hope to hear from you!
The University of Oxford is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
Closing date: midnight on Monday, 6 April 2026.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Diversity and Inclusivity
The University of Oxford is committed to equal opportunity, and to being a place where everyone belongs and is supported to succeed. We recognise how the diversity of our community enriches our ability to deliver on our academic mission.
We welcome applications from individuals from all backgrounds, including those under-represented within higher education. No applicant or members of staff shall be unlawfully discriminated against on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
No agencies please
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.
In this role, you will:
• Build meaningful relationships with underserved communities
• Co‑design outreach activities and culturally relevant support pathways
• Lead engagement in local communities to reduce health inequalities
• Deliver workshops, presentations, and targeted awareness campaigns
• Develop partnerships with PCNs, ICS colleagues, public health teams and VCSE organisations
• Help ensure individuals affected by cancer know how and where to access support
We’re looking for someone who:
✔ Understands community development and health inequalities
✔ Has experience engaging diverse communities
✔ Communicates with empathy, clarity and cultural humility
✔ Can design inclusive workshops, events and engagement activities
✔ Has strong digital and social media skills
✔ Is committed to equity, diversity and anti‑discriminatory practice
This is a meaningful opportunity to join a compassionate team and directly influence better outcomes for people affected by cancer.
Apply via our website: Self Help UK/Recruitment
Closing date: Wednesday 25th March 2026
Are you an experienced Welfare Rights Adviser who is passionate about making a real difference to people’s lives? Citizens Advice Cheshire West is looking for a skilled and committed Welfare Rights Caseworker to join our dedicated team. In this role, you will provide specialist benefits advice and casework to clients across Cheshire West, helping people navigate complex welfare systems, maximise their income and access the support they are entitled to at some of the most challenging times in their lives.
This is an exciting opportunity to make a real difference in the local community by providing specialist welfare benefits advice and casework to clients across Cheshire West. You will support people to access the benefits they are entitled to, helping to maximise income and improve financial stability.
The role involves managing complex welfare benefits cases, preparing detailed written submissions, negotiating with third parties and, in exceptional circumstances, representing clients at tribunal.
This is a hybrid role with time spent working from home and from our offices in Winsford and Chester, alongside outreach work across the Cheshire West area. Due to the nature of the role, extensive travel is required and access to your own transport is essential.
Key Responsibilities
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Provide specialist advice and casework across the full range of welfare benefits.
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Prepare written submissions and supporting evidence for reviews, welfare benefits appeals and tribunals.
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Act on behalf of clients by negotiating with relevant organisations and drafting correspondence.
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Represent clients at tribunals where appropriate.
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Ensure clients receive the benefits they are entitled to, supporting income maximisation.
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Maintain accurate case records and statistical information using our case management systems.
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Work collaboratively with colleagues and external agencies to support clients.
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Contribute to research and campaigns work by highlighting issues affecting clients.
About You
We are looking for someone who:
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Has recent welfare rights casework experience within Citizens Advice or a similar third sector organisation.
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Has experience preparing high-quality written submissions for welfare benefit appeals and tribunals.
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Has excellent written communication and negotiation skills.
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Can manage a complex caseload in an organised and structured way.
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Understands the challenges faced by vulnerable clients.
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Is able to work flexibly to meet service needs.
Desirable:
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Experience of representing clients at tribunal.
Why Join Us?
This is a rewarding opportunity to use your welfare rights expertise to make a genuine difference to people facing financial hardship and complex benefit challenges. If you are committed to delivering high-quality advice and want to work as part of a supportive and values-driven team, we encourage you to apply and help us support communities across Cheshire West.
We Offer:
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Flexible and hybrid working wherever possible
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Enhanced holiday and sick pay entitlement
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A strong focus on staff health and wellbeing
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Access to an Employee Assistance Programme
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Health benefits package
We advise, support and empower people to improve their lives providing the best, impartial advice and influencing policy for a more equal society
The client requests no contact from agencies or media sales.
Job title: Employment Coach – Northern Futures
Salary: £25,229 – £27,885 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term until 31 March 2027
Location: Available posts within the North East Combined Authority region (Co Durham, Newcastle, Northumberland, North Tyneside, South Tyneside, Sunderland & Gateshead)
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
As an Employment Coach, you will manage a caseload of participants aged 18-24 years old, and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
Within this role you will be required to source new referrals who are predominantly economically inactive; complete the enrolment paperwork, including development plans and eligibility checks. You will also be required to attend events and present the delivery model to referral sources to attract additional referrals.
Successful employment coaches believe in the potential of every individual they work with.
A bit about you
We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. We’re in search of individuals who have prior experience in employment coaching, case management, or related fields, ideally with a focus on economically inactive individuals. You will have strong interpersonal skills with the ability to build rapport whilst being empathetic, patient, and proficient in communicating with individuals from various backgrounds.
You will be passionate about empowering others to recognise their strengths, overcome obstacles, and achieve their goals. Believing that with the right support and guidance, individuals can take control of their own futures and succeed in the labour market.
Closing date: Midnight on Tuesday 31st March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
JOB OPPORTUNITY
Sessional Farm Education Assistant
Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ
Hours: Flexible
Contract: Sessional
Hourly Rate: £12.73 per hour
Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We are looking for sessional farm assistants who will support the Farm Lead in delivering the vision for the farm by supporting the delivery of the farm’s variety of activities, including:
· To deliver youth activities on the farm, supporting young people to help care for the animals
· To deliver birthday parties on weekends to groups of up to 30,
· To deliver animal experiences, giving families the opportunity to meet and greet our rescued and rehomed animals
· To support our adult day service with caring for our animals
· To support with the animal cleaning and feeding rota, alongside groups or individuals.
· To support with the running of our café, which runs on the weekends. Working alongside our youth volunteers to serve refreshments and food.
The successful applicant will need to demonstrate:
· Relevant qualifications and experience in animal management/public sector
· Relevant qualifications and experience in youth work, teaching, or community based projects
· The flexibility to work across the week, including some weekends.
· Excellent verbal communication skills
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
If you are interested, please send your CV and Supporting Statement In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Who We Are
Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.
Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.
Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.
At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.
Safeguarding
We take a proactive approach to safeguarding, embedding care, accountability, and protection into everything we do. Safeguarding is a shared responsibility. We expect all staff to adhere to ethical safeguarding principles, follow Amna’s Safeguarding Policy, and integrate safeguarding into daily work.
How Will You Make a Difference?
At Amna, finance is about more than compliance; it is about trust, care, and accountability.
As Finance & Compliance Officer, you will help ensure that our resources are managed responsibly so programmes can deliver meaningful impact. Your work will provide the stability and transparency that colleagues, partners, trustees, and donors rely on.
You will:
• Maintain accurate and reliable financial records that build confidence in our work
. • Support clear, proportionate controls that protect the organisation while remaining practical and enabling.
• Work collaboratively with colleagues, explaining financial information in accessible and respectful ways.
• Help strengthen systems and processes to support a positive, accountable culture.
Through integrity, attention to detail, and a calm, solutions-focused approach, you will play a vital role in sustaining Amna’s mission and values.
The Finance & Compliance Officer will typically report to Finance Manager.
Responsibilities include:
Financial Management & Accounting (UK charity context)
• Maintain accurate and up-to-date financial records in line with UK charity good practice and organisational financial policies.
• Manage the general ledger, including accounts payable, accounts receivable, payroll journals, and bank transactions.
• Process payments in a timely manner to internal and external stakeholders (team members, suppliers, partners, consultants), ensuring appropriate approvals, documentation, and compliance with delegated authority.
• Record and monitor income and expenditure, ensuring accurate project coding and fund allocation.
• Prepare monthly journals including accruals, prepayments, deferred income and inter-fund adjustments.
• Perform monthly bank reconciliations and full balance sheet reconciliations, ensuring all control accounts are supported.
• Raise and process invoices where required (including consultant invoicing), and coordinate internal approval workflows for payment processing.
• Maintain and regularly update the medical insurance tracker and supplier payment tracker.
• Monitor and follow up on partnership (sub-grantee) agreements and payments, as well as programme consultancy trackers, ensuring financial accuracy and completeness.
• Support cashflow monitoring and short-term/medium-term cash forecasting; flag risks and timing issues proactively.
• Integrate monthly payroll journals into the accounting system and reconcile payroll control accounts.
• Support VAT preparation work and provide documentation for advisors
• Maintain and reconcile the fixed asset register.
Budgeting, Forecasting & Project Finance
• Support the Finance Manager with the preparation of annual organisational budgets and project budgets, including proposal costings and budget revisions as needed.
• Support with the preparation of management reporting packs for budget holders (actual vs budget vs forecast), with variance analysis and explanatory commentary.
• Support cross-departmental budget coordination to ensure compliance with donor agreements and funding conditions.
• Maintain and support the Finance Manager with project budget monitoring tools and monthly reforecasting, including burn rate analysis and scenario modelling.
• Assist the Finance manager in producing periodic financial reports for budget holders, including actuals vs budget vs forecast and key explanatory notes.
Compliance, Controls and Reporting
• Support compliance with internal financial controls, donor requirements, and UK charity regulatory obligations (including reporting to the Charity Commission).
• Assist in the preparation of monthly management accounts and financial analysis.
• Prepare year-end schedules and audit files in support of statutory accounts preparation under Charity SORP.
• Support the Finance Manager and external auditors during year-end and audit processes.
• Maintain a robust digital audit trail of financial documentation (contracts, invoices, approvals, grant agreements, timesheets and expenses).
• Identify internal control weaknesses and recommend proportionate process improvements across purchasing, expenses, consultancy contracting and sub-grant management.
• Support in preparation of donors’ reports ensuring compliance to donors’ rules.
• Assist with preparation of schedules for statutory accounts and audit, Support year-end close activities, Payroll, HR Finance & Treasury:
• Support end-to-end payroll processing, including payroll payments, PAYE, National Insurance and pension reconciliations.
• Maintain payroll records in compliance with HMRC requirements.
• Support banking administration including mandates, online banking platforms and payment authorisations.
• Assist with treasury tasks: cash monitoring, payment scheduling, and ensuring sufficient liquidity for operational needs. Capacity Building and Internal Support:
• Provide guidance to staff on financial procedures and processes.
• Contribute to strengthening financial awareness and accountability across teams.
• Assist with training staff on financial processes, tools, and systems. Cover & Additional Responsibilities:
• Provide operational cover for the Finance Manager within delegated authority during periods of absence.
• Undertake additional finance and compliance responsibilities as required.
• Proactively identify financial risks and recommend improvements to strengthen governance and financial resilience.
Qualifications and Experience:
Essential:
• University degree in Finance, Accounting, Economics, or related field.
• 3+ years’ experience in a finance officer (or equivalent) role with strong knowledge of accounting principles, financial controls, and maintaining audit trails.
• Experience using accounting software (Xero highly desirable), plus strong Excel skills (pivot tables, lookups, basic data validation).
• Excellent knowledge of UK accounting standards, VAT treatment, and compliance requirements within a UK charity context.
• Strong numerical and analytical skills with excellent attention to detail.
• Experience preparing or supporting:
o monthly management accounts (journals, bank recs, balance sheet recs),
o cashflow monitoring and forecasting,
o project budgets and donor/project financial reporting.
• Ability to work independently, manage deadlines, and prioritise tasks.
• High level of integrity, discretion, and confidentiality.
• Excellent written and verbal communication skills in English.
• Eligibility to work in UK.
Desirable:
• Experience working in the humanitarian sector and UK Charity.
• Experience with donor-funded projects and grant reporting.
• Exposure to UK charity finance or SORP standards.
• Experience supporting payroll, pension, and PAYE record-keeping.
• Experience in multicultural or mission-driven environments.
Skills and Behaviors:
• Curiosity and continuous learning: eager to understand how systems work, ask thoughtful questions, and develop new skills. Able to share knowledge and support colleagues in building financial understanding.
• Problem-solving and sound judgement: able to analyse issues, consider options, and respond proportionately to unexpected challenges.
• Attention to detail and accuracy: committed to high standards in financial records, controls, and documentation.
• Collaboration and teamwork: works constructively with colleagues across teams, sharing information and supporting common goals.
• Adaptability and flexibility: comfortable responding to changing priorities in a growing organisation while maintaining professional standards.
• Cultural sensitivity and inclusivity: able to work respectfully and effectively across diverse contexts and perspectives.
• Accountability and integrity: takes responsibility for work, respects confidentiality, and follows organisational processes and governance requirements.
• Proactive and responsive: able to act with appropriate urgency when issues arise and provide practical solutions.
• Clear communication: explains financial information in accessible language and supports understanding among non-finance colleagues.
Benefits:
➢ See our wellbeing strategy through this link.
Work Location and Environment
This role is a hybrid job opportunity, and open to applicants in London, UK. Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work. Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.
Remuneration Package
At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.
Commitment to Diversity, Equity, and Inclusion
Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.
As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.
Applications are strongly encouraged from people with lived experience as refugees or displacement.
The client requests no contact from agencies or media sales.
Children and Young People's Lead
Location: Hybrid
Salary: FTE £27,000 – £30,000 per annum (£14.84 to £16.48 per hour)
Role Status: 28 (Part-Time) to 35 (Full-Time) hours per week
We are looking for a committed Children and Young People’s Lead to deliver our UK wide programme of support and positive activities for young people aged 11 – 25 who have been impacted by meningitis, including the current Believe and Achieve programme, and to support new developments within our work.
About the Job
This role supports young people who have experienced meningitis to overcome barriers, build confidence, and access opportunities, activities and supportive connections.
Our Believe and Achieve (B&A) Programme makes a meaningful difference to young people’s lives every day, helping them face the future with hope and confidence.
Events and Communications:
- Plan and deliver a range of face to face and online events that help young people feel part of a supportive community.
- Identify opportunities for young people to participate in lived experience panels, peer mentoring, volunteering and storytelling.
- Monitor regional and events expenditure in line with budgets.
- Contribute to social media, marketing and communications content.
- Ensure the voices of children and young people inform service development, delivery and review.
Support:
- Engage and onboard young people aged 11 – 25 into support services.
- Deliver support via face-to-face, phone, email and digital channels to assess and meet individual needs across the UK.
- Hold sensitive or difficult conversations with people affected by meningitis.
- Work with colleagues across the organisation to deliver coordinated support to families and individuals.
- Signpost and refer individuals to external services and support their access where appropriate.
- Build relationships with education, health and social care professionals and regional partners to increase awareness and referrals.
- Provide meningitis related information to professionals, families, friends and workplaces to help them support individuals.
- Attend professional meetings (e.g. education support meetings, employer meetings) as required.
- Reach out to those who may be unaware of the charity’s services and explain available opportunities.
- Provide accurate and up to date information about meningitis, recovery and aftereffects.
Administration:
- Maintain accurate records and store sensitive information securely, in accordance with procedures and policies.
- Contribute to reports and attend meetings as required.
- Use evaluation tools to demonstrate impact.
- Contribute to operational and departmental planning.
- Ensure B&A publicity materials are up to date and available.
What We're Looking For
Essential Selection Criteria:
- Experience supporting young people and understanding the factors that influence their lives.
- Experience planning and delivering events for young people.
- Experience working with young people with disabilities, neurodiversity or SEND.
- Experience working with a wide range of stakeholders.
- Experience evaluating activities or interventions.
- Experience using social media to engage young people.
- Strong communication skills, including the ability to communicate sensitively with diverse groups.
- Competent use of Microsoft Office and databases.
- Strong relationship building skills.
- Excellent organisational and time management skills, with the ability to prioritise and meet multiple deadlines.
- Ability to motivate yourself and others.
- Ability to present information to varied audiences.
- Ability to work confidentially and with diplomacy.
- Able to work both independently and as part of a team.
- Good stewardship of people and budgets.
Desirable Selection Criteria:
- Awareness of the issues facing individuals affected by meningitis.
- Event management qualifications or experience.
- Level 3 qualification working with children and young people or equivalent.
- Experience of working within the third sector.
- Experience of working with volunteers.
- Experience of delivering digital workshops with children and young people.
- Experience of report writing.
Other requirements:
- Full clean UK driving licence with access to a vehicle with business insurance.
- Commitment to safeguarding and adherence to all safeguarding policies.
- Commitment to Equity, Diversity, Inclusion and Belonging – inclusive, anti-discriminatory and culturally aware practice.
- Active engagement in learning, meetings, awaydays and organisation wide events.
- Willingness to work out of hours, travel and attend events as needed.
Ready to Apply?
Please apply by completing the application form on our HR system, you will be redirected on clicking apply.
Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.
Closing date for applications: 10am, Monday, 30th of March 2026*
Interviews: Tuesday, 14th of April and Wednesday, 15th of April 2026
*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Do you
· Enjoy supporting individuals and groups to think creatively about generosity and giving?
· Have a passion to see generosity overflow throughout communities across Cumbria?
· Want to be part of an exciting team working across different contexts and traditions?
The Diocese of Carlisle is looking for a
Giving Advisor to join our Head of Stewardship and Local Ministry Finance and wider Diocesan team to work with parishes across the whole of the Diocese of Carlisle to help facilitate growth in generosity and giving.
For full details and an application pack, please visit our website.
This position has been funded through the Church of England National Giving Strategy. Current funding for the role is secured until the end of 2028. The successful candidate(s) will receive additional support and resources through the National Stewardship Network, as well as annual conferences and regular training.
Specific experience in fundraising, stewardship or working within a church context is not needed. We are looking for someone with a passion for the role and the right transferable skills.
We are open to applications from people seeking full time or part time work. The annual salary for the role is £31,795 FTE per annum (pro rata), plus 15% pension contribution.
Applications need to be submitted by 12 noon on Wednesday 15th April and those applying should be available for interview on Tuesday 28th April in Penrith.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.
This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.
About you
Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.
You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.
You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Tuesday 7 April.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Glasgow and surrounding areas
Base salary of £22,222 per annum FTE/Potential earnings including commission of £39,000
Permanent, Part Time (18 hours per week minimum - potential additional hours based on performance)
Closing date: 9th April 2026
Interviews: Run on a per application basis so early applications are encouraged
Are you passionate about conservation and great at connecting with people? Maybe you’re looking for a career path where you can make a genuine impact? We are looking for a dedicated individual to join our team as Membership Recruiter and help grow our community of wildlife supporters!
In this role, you’ll engage with the public at exciting venues and events across Scotland, encouraging people to support wildlife conservation by becoming members of our client.
About our client:
Our client are Scotland’s leading nature conservation charity, and with 1 in 9 species in Scotland at risk of extinction, their work has never been more important.
From major species and landscape restoration projects, to managing their network of wildlife reserves and campaigning for nature, they work for Scotland’s wildlife year-round.
They want to give a voice to nature, but can’t do it without the support of their members.
This role as Membership Recruiter is critical to the success of our work, and for the future of Scotland’s wildlife and wild places.
The Role
Our client are looking for an enthusiastic and highly motivated Membership Recruiter to join their team.
No day is the same for our Membership Recruiters – you will travel around varied, exciting and unique venues throughout Scotland, all within a 1 hour radius of your home base, unless otherwise arranged with your line manager. Your days will be spent managing your own membership stall, actively engaging with the public and inspiring them to become members of the Trust.
Membership recruiters are often the first point of contact for people who are yet to learn about their work. And so, whilst the main part of this role is to recruit new members, our recruitment team also work hard to inspire the public to become as passionate about wildlife as we are. Whilst experience is desirable, we are open to meeting the right fit for our team, and this position comes with direct training, with your fuel and parking costs paid for on top of your salary and commission. You’ll also have your own vehicle provided for business use.
As a member of their recruitment team, you will:
- Actively contribute to our vision of a healthier, wilder, Scotland.
- Attend venues and events as a Membership Recruiter
- Use appropriate communication and sales techniques (with no ‘hard sell’) to encourage members of the public to join the Scottish Wildlife Trust.
The successful candidate will:
- Be an engaging communicator – you can comfortably build rapport with members of the public and colleagues.
- Be a self-starting individual who is confident with lone-working.
- Be well-organised with good administrative skills.
- Have some knowledge of conservation and wildlife in Scotland.
- Hold experience in a customer-facing role such as Direct or Field Sales or Customer Service with experience of working to targets.
- Have the flexibility to work weekends.
- Be comfortable with working outdoors and independently.
- Have a full UK driving licence – there is no requirement to have your own vehicle.
Our client is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. Our client welcomes individuals from all networks of life, backgrounds, and experiences.
