Adult carers support service manager jobs

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

• Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
• Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)

Brief overview

Are you a professional with experience supporting brain injury survivors?

Are you passionate about improving standards or care, for brain injury survivors?

Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.

The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.

Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.

What you will do:

• Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
• Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
• Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
• Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.

About you

We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:

• Prior experience of working in the field of acquired brain injury.
• Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
• Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
• Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
• Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
• Be an excellent communicator, with new and existing Approved Provider units.

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
• Birthday leave

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.

Equality, Diversity & Inclusion 

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.

We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.

Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience 
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.

About the role

As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.

You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.

About you

You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.

You will bring:

• Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;

• Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;

• Experience providing clinical supervision, consultation or reflective practice to other practitioners;

• Experience designing or delivering clinical training and assessing practitioner competence;

• Experience of developing, implementing or improving a clinical service; and

• The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.

• Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.

We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.

Please download the full Job Description and Person Specification before applying.

Young Carer Coordinator & Club Lead

Full-time 35 hours per week (5 days)

Salary £27,328

Office base – Harlow or Maldon Office

Could you support young carers in building confidence, resilience, and brighter futures?

We have an exciting opportunity for a Young Carer Coordinator & Club Lead to join our team, supporting young people across West Essex who are caring for a family member. This is a rewarding and varied role that involves both one-to-one and group work with young carers, helping them improve their emotional wellbeing and navigate the challenges they face. As part of the role, you will also take the lead in running a regular Young Carer Club, creating a safe and welcoming space where young carers can take part in activities, build friendships and have time away from their caring responsibilities.

You will have experience working with children or young people in settings such as youth work, education, health, or social care. You’ll be passionate about making a difference and creating safe, supportive spaces for young carers to be heard, grow, and thrive.

Action for Family Carers is a thriving charity which for over 30 years has been providing support for Adult Carers and Young Carers – people with unpaid, caring responsibilities for others.  We are a Carers Trust Network Partner and Trusted Charity.  We provide support, information, counselling, Young Carer clubs and respite care across Essex, working within schools, with GP practices and in a variety of community settings.

Responsibilities will include:

       Building trusted relationships with young carers and their families

       Delivering tailored one-to-one and group support in schools to meet individual needs

       Developing engaging activities and resources

       Leading a regular Young Carer Club, including planning and delivering activities and coordinating Club Assistants and           volunteers

       Working closely with schools and community partners to raise awareness

       Helping young carers shape the services that support them

       Keeping clear and accurate records of support provided

       Supporting wider organisational goals, including fundraising

You will need to be:

       Experienced in working with children and young people, including providing individual or group support.

      Confident planning and delivering engaging activities for children and young people.

      An excellent communicator with the ability to build positive relationships with young people, families and professionals.

       Organised and confident managing a caseload and competing priorities.

      Knowledgeable and confident in safeguarding children and young people.

      IT literate and comfortable using Microsoft Office and databases.

       Able to lead a Young Carer Club, including coordinating staff and volunteers and ensuring sessions are safe and well             organised.

      Flexible and able to work the regular Young Carer Club evening.

      A driver with access to a vehicle.

We offer:

       Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

       A chance to be part of a supportive and friendly team

Closing date for completed applications: Monday 7th September 2026

For an informal conversation about the role please contact Jo Hotten (Young Carers Service Manager)

 Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.

Registered Charity No: 1127164

 ID:  1853 Service Manager

Service: Cumberland Young Carers and Parent Carer Support Service

Hours: 29.6 hours – Part time  

Location: Family Hubs around Cumberland

Salary: £37,211 - £41,518 FTE per annum + £2,000 additional allowance FTE (£29,768.80 - £33,214.40 + £1,600 additional allowance per annum)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Family Action offer support for carers – along with their families – living in Cumberland. We aim to provide support for young carers (aged 18 and below) and parent carers (a parent or other primary caregiver who provides ongoing, substantial support and care to a child or young person with additional needs).

Using a whole family approach, the service is designed to ensure that young carers and parent carers are identified well, given the support they need – when they need it – and are enabled to thrive.

The successful applicant will manage and lead the work of Cumberland Young Carer and Parent Carer Service. You will ensure that the services are delivered in accordance with the service level agreements and grant funding requirements.  As Service Manager, you will ensure all policy and practice issues are maintained to the highest standards.

Main Requirements (for details check the job description and person specification):

· Qualified to a level 5 or above with a recognised professional qualification in social work, health, education or equivalent and have excellent communication skills.  

· You will need proven supervisory and experience or competence of managing others, as well as experience of management of resources including finance, planning and evaluation at a project level.

· You will also understand practice standards in relation to case work and understand the importance of quality assurance activity.

· A sound knowledge of the needs of young carers and parent carers.

· Excellent communication skills.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

Benefits:

· an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

· up to 6% matched-pension contributions

· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

· enhanced paid sick leave and paid family leave provisions

· eye care and winter flu jabs vouchers

· cycle to work scheme

· investing in your professional development with ongoing quality training and career development opportunities

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

· Closing Date: 9am Monday 7th September 2026

Interviews are provisionally scheduled to take place the week commencing 14th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: kirsty.treen (full email on advert doc)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We have an exciting opportunity to join our Youth Team. This role will suit someone with experience supporting and/or working with ADHD and/or autistic young people who is highly organised and shares our passion for making a difference.

About the Role

• Support the operational management of the Youth Service, assisting the Youth Services Manager with the day-to-day leadership, coordination, and development of youth programmes across North West London.
• Line manage and support Youth Support Workers, providing supervision, guidance, and oversight to ensure high-quality service delivery and achievement of programme objectives.
• Deliver direct support to neurodivergent young people and families through one-to-one sessions, group activities, courses, and peer support programmes that improve understanding, wellbeing, and quality of life
• Undertake administrative, project management, and strategic planning activities, including scheduling appointments, creating content, facilitating groups, monitoring service delivery, and ensuring funder requirements are met.

In this role, you will join the CAAS Youth Services Team as we work to educate, empower and improve quality of life for neurodivergent individuals, their families, and the communities they live in.

We work in a variety of settings, so a flexible approach is essential.

Some evening or weekend work may be required depending on scheduled sessions

Who We Are Looking For:

• You’ll have experience or strong knowledge of working with ADHD and/or autistic young people
• You’ll have previous experience of managing people and projects
• Enjoy working with people, and feel confident running groups and courses
• You’ll be organised, a good communicator, and committed to neurodiversity affirming, person-centred support.

About Us:

The Centre for ADHD and Autism Support (CAAS) is a registered charity (Charity Registration Number: 1193799) and we provide information, training, support groups and practical help to residents of North-West London. Our support services encompass education, benefits, parenting and care advice with signposting to other agencies if appropriate.

Remuneration Package & Contract Details

Annual FTE salary: Up to £37,250 FTE per annum (based on 35hrs a week) / Pro-rata £29,800 based on 28 hours a week 

Contract Type: Permanent

Working Weeks Per Annum: 52 weeks

Working Hours Per Week: 28 hours

Working Days: Flexible hours - evening and weekend work may be required, and the hours may differ each week, depending on the activity that is being undertaken.

Annual Leave Entitlement: 20 days annually, plus bank holidays, plus your birthday off each year

If you’re looking for a supportive, inclusive workplace with an excellent reputation for family‑centred practice, we’d be delighted to receive your application, along with a short covering note.

Safeguarding Statement:

The Centre for ADHD and Autism Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, workers and volunteers to share this commitment. The successful candidate will be required to provide two satisfactory references, undertake pre-employment checks and have a cleared Enhanced Disclosure & Barring check.

Please note

If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually.

Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.

Could you help transform the way our charity engages with unpaid carers? As the leading Essex charity supporting carers it is vital that what we do is rooted in their voice and lived experience.

We have an exciting opportunity for a Carer Engagement Lead to join our team, in a new role working directly with the CEO to ensure that carers lived experience is heard and understood and that carers, including young carers across Essex, have opportunities to participate and contribute. This is a rewarding and varied role, combining direct engagement with carers alongside analysing data and communicating evidence of need to help effect real and positive change.

You will be an engaging communicator with active listening skills and the ability to interpret and apply lived experience to strategic and policy decisions and planning.  You will ideally have personal experience of unpaid caring responsibilities and may have previously facilitated service user involvement. You'll be passionate about harnessing the voice of local carers to secure improved outcomes for carers of all ages across Essex.

Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

Your responsibilities will include:

       Coordinating participation opportunities that enable adult and young carers to influence local, regional and national policy decisions and help achieve positive change

       Harnessing and amplifying local carer voice and experience and engaging carers in service planning, delivery and review

       Identifying themes and trends and ensuring these are communicated to key stakeholders

       Monitoring and reporting on outcomes.

       You will need to be:

       An excellent communicator with empathy and active listening skills.

       Proactive, highly organised and equally at home analysing data or producing reports as in engaging with carers and senior local decision makers

       Confident in the use of IT including Microsoft 365 and CRMs (databases).

       Passionate about improving outcomes for local carers.

       A driver with access to a vehicle and a willingness to travel across Essex.

We offer:

       Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

    A chance to be part of a supportive and friendly team

The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.

Job Responsibilities:

Strategic Partnerships & Stakeholder Engagement

• Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
• Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
• Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
• Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.

 Programme Leadership & Delivery

• Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
• Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
• Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
• Deputise for the Strategic Operations Manager when required.

 Operational Oversight & Data Management

• Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
• Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
• Maintain accurate records on tuition progress using internal and external databases.
• Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
• Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.

Safeguarding & Compliance

• Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust. 
• Take lead responsibility for monitoring safeguarding processes within your teams.

Tutor Recruitment & Development

• Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
• Contribute to the training and development of new tutors, ensuring alignment with organisational standards.

 General Duties

• Assist with the planning and delivery of events for a range of stakeholders.
• Attend regular Partnership Operations team meetings led by the Programme Director.
• Undertake any other responsibilities commensurate with the role and grade.

 Person Specification

Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.

Skills

Leadership & Management

• The ability to lead, build and maintain successful teams and develop professional relationships.
• Demonstrated success in achieving targets and managing responsibilities effectively. 
• Strong business development skills to promote The Tutor Trust professionally. 

 Communication & Stakeholder Engagement

• Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
• Be able to write fluently, to think clearly and to grasp new concepts quickly.

Organisational & Time Management

• Proven experience in programme and project management.

• Strong organisational and time-management skills.
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

Technical Proficiency

• Strong proficiency in Microsoft 365 and general IT systems. 

• Experience with CRM (Salesforce preferable) and other software platforms (preferred). 

Sector Knowledge

• Knowledge of the education landscape in West Yorkshire (advantageous).

• Educated to degree level or equivalent relevant experience. 

Attributes

• Committed to safeguarding children and young people, and willing to undergo DBS clearance.
• Alignment with the goals, ethos, and mission of the Tutor Trust.
• Empathy for disadvantaged and vulnerable learners. 
• Enthusiastic and proactive in contributing to organisational growth and success.
• Demonstrates leadership through sound decision-making and effective prioritisation.
• Excellent time-management and attention to detail.
• Strong interpersonal skills and a collaborative working style.
• Willingness to work outside standard hours when required

Post Title: West Yorkshire Programme Manager

Responsible to: Strategic Operations Manager

Salary: £35,000 per annum

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

How to Apply

To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.

Position: Charity Shop Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Northenden, Greater Manchester, M22
Salary: £25,258 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Auxiliary

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is looking for a passionate and dynamic Shop Manager to lead the daily operations of one of our retail locations. This role is key to supporting our mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control.

The role will also involve working with donors, promoting the MS Society’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to our charitable goals and the ability to inspire a dedicated team.

Key Responsibilities:

• Oversee all shop operations, including sales, stock management, and visual merchandising.
• Manage a team of volunteers and staff, providing training, guidance, and support.
• Drive sales targets and ensure the shop meets its fundraising goals.
• Ensure exceptional customer service standards are consistently met.
• Organise and coordinate in-store promotions and events.
• Manage donations and stock intake, ensuring the shop remains organised and efficient.
• Adhere to health and safety regulations and ensure the shop operates within budget.

This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of the MS Society’s retail operations.

Closing date for applications: 12pm on Friday 4th September 2026

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme 
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

People and Culture Co-ordinator

Post Reference PR138 

Hours: 28 hours per week

Salary: SCP20 £32,597 to SCP22 £33,699 (Actual £26,078 to £26,959)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: 11.59pm on 6 September  

Interview date: 18 September

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description: 

Reporting to our CEO, and working closely with managers across Carers Leeds, the People and Culture Co-ordinator will be responsible for ensuring delivery and continuous improvement of high-quality people policies, procedures and systems.

Carers Leeds is committed to being an equitable, diverse and inclusive employer and to maintaining a strong focus on workforce wellbeing. The People and Culture Co-ordinator will play a key role in designing and delivering projects and initiatives which contribute to these commitments.

Key Duties and Responsibilities:

· Lead and continuously improve core people policies, procedures and systems, including our Breath HR system and payroll

· Co-ordinate recruitment and onboarding to help us recruit and retain a diverse and engaged workforce

· Design and deliver projects that underpin a high-support, high-performance culture with a strong focus on equity, diversity and inclusion and wellbeing

· Maintain accurate records, ensure compliance and produce quarterly reports on workforce KPIs

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including: 

· 25 days annual leave plus bank holidays (pro rata for part-time) 

· Flexitime

· Hybrid working (part home/part office based)

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are from ethnic minorities, people with disabilities, younger and older workers, men, and transgender people.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

About the role:

• Support individuals through the transition into adult integrated services

• Support individuals through the transition in to paid employment and/or relevant training, education or occupation/diversionary activities that can best support there ongoing needs

• Deliver a range of treatment interventions to the clients utilising a child and young person centric approach guided by the 10 key policy principles of working with children and young people.  This may include both individual and group based client work.

• Carry out triage/screening assessments where appropriate

• Work flexibly and in a holistic way to promote harm reduction.

• Devise, implement and review individual care plans with young people.

• Appropriately include parents/carers in the planning and delivery of support.

• Support a caseload of young people, delivering psychosocial interventions alongside basic counselling skills and motivational interviewing approaches.

• Actively develop relations with partner agencies ensuring robust referral protocols and care pathways are put into place for young people to receive substance misuse interventions and other appropriate support.

• Offer a flexible service across the local area in partnership with Health, Social Care, Criminal Justice and generic youth services.

About you:

• Considerable knowledge and experience of working in the substance misuse field.

• Considerable knowledge and experience of working with children and young people.

• Knowledge of issues facing young people today.

• Basic counselling and / or group work experience.

• Experience of undertaking comprehensive assessments and in implementing and reviewing individual care plans.

• An ability to maintain accurate and timely records.

• Understanding of professional accountability in relation to The Children Act 2004 and Every Child Matters 2004

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team culture
• Training, career development & progression opportunities
• Refer a Friend Scheme

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

As a Young Persons Transitional Worker with Change Grow Live, you’ll work with people who use our services, helping them get to where they want to be.

We’re looking for a dedicated Young Person’s & Adults Recovery Transitions Worker to join our Newham Service. This role sits within our Young Persons team and focuses on supporting individuals aged up to 25 as they transition into adult services.

You will provide assessment, advice, care-planned treatment, and ongoing support to young people experiencing serious or complex substance-related issues. A key element of the role is coordinating transitions, both into adult treatment pathways and into meaningful education, employment, or training opportunities.

Importantly, this role will also support individuals who require help around ketamine use, offering tailored harm reduction advice, early intervention, and recovery-focused support as part of their care plan.

Location: Newham

Hours: Full time, 37.5 per week

Senior Communications Officer

Ref: PR139

Hours: 28-35 hours per week (negotiable)

Salary: SCP25 £36,363 to SCP26 £37,280 (full time)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: 11.59pm, 8 September

Interview date: 23 September

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description: 

This role will lead communications at Carers Leeds with the aim of identifying and engaging carers; raising awareness of caring and influencing others in the city to act to benefit carers; and fundraising. The postholder will work closely with the CEO, the Senior and Operational Management Teams to design and deliver the organisation’s communications strategy and plans.

Key Duties and Responsibilities:

· Work closely with the CEO and SMT to agree Carers Leeds communications strategy. Responsible for developing, updating and monitoring Carers Leeds communications plans, to ensure a co-ordinated approach to communications.

· Establish and maintain effective communications processes and good working relationships across the Carers Leeds team to support communication across service delivery, carer awareness, influencing and fundraising.  

· Oversee Carers Leeds communication channels, act as the point of contact for all media enquiries and build relationships with external stakeholders to amplify our messages and to reach key audiences. 

· Ensure consistent brand use across all our work, develop a suite of on-brand digital and print materials and provide communication support, guidance and training for staff and volunteers, where appropriate. 

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including: 

· 25 days annual leave plus bank holidays (pro rata for part-time) 

· Flexitime

· Hybrid working (part home/part office based) 

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are people from ethnically diverse communities, people with disabilities, younger and older workers, men, and transgender people.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

Role overview 

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).

You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.

Key Responsibilities 

• Deliver innovative support across your region to improve health, social, and emotional outcomes for members. 

• Attend specialist clinics to engage with members and professionals. 

• Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities. 

• Support members to access benefits, services, and resources that promote financial stability, health, and independence. 

• Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate. 

• Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction. 

• Recruit and support Shine volunteers. 

• Contribute to regional and national events (face-to-face and virtual) based on member needs and interests. 

• Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training. 

• Promote Shine membership to individuals with relevant conditions. 

• Maintain accurate records using Shine’s CRM (Salesforce database). 

• Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability. 

• Maintain an up-to-date directory of contacts and share relevant information internally. 

• Undertake administrative tasks and other duties as required.

Other Core Requirements of Working for Shine 

• Ability to travel across designated areas. 

• Demonstrate flexibility and willingness to work outside core hours when required. 

• Ability to work from home and manage lone working effectively. 

• Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team. 

• Full Enhanced DBS check, UK Right to Work and satisfactory references required. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programmeand Mental Health First Aiders 

• Support to learn and develop 

Could you help transform the way schools and education providers identify and support young carers? There are over 10,000 children and young people with caring responsibilities in Essex alone.

We have an exciting opportunity for an Education Engagement Lead to join our Young Carers Team, in a new role leading our engagement with schools and colleges across Essex. This is a rewarding and varied role, working in partnership with schools, further education providers and key stakeholders to improve the identification, recognition and support of young carers.

You will have experience of partnership working, project coordination and delivering training within education, children's services or the voluntary sector. You'll be passionate about improving outcomes for children and young people and helping education settings embed sustainable support for young carers.

Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including, information, coaching, counselling, peer support, respite care and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

Responsibilities will include:

    Building effective partnerships with schools and colleges to improve young carer identification and support.

    Delivering training and guidance to education professionals.

    Supporting schools to achieve the Young Carers in Schools Award.

       Developing resources and promoting good practice with young carer team members and across education settings.

    Coordinating participation opportunities that enable young carers to influence service development.

 You will need to be:

       Experienced in partnership working within education, children's services or the voluntary sector.

    Confident delivering training, workshops or presentations.

    An excellent communicator with the ability to build positive relationships.

       Organised and confident managing projects and competing priorities.

       IT literate and comfortable using Microsoft Office and databases.

       Passionate about improving outcomes for children and young people.

    A driver with access to a vehicle.

We offer:

    Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

    A chance to be part of a supportive and friendly team

Young Carers Support Coordinator (Volunteering Lead)

Winchester, Hampshire (Hybrid)

£22,042 per annum (£27,185 FTE)

Part-Time (30 hours per week to include a Wednesday and Thursday)

Our client is a small independent charity that supports young people who take on caring responsibilities for an unwell or disabled family member. They provide programmes of support to empower Young Carers to look after their physical and emotional wellbeing and have experiences they would otherwise miss out on.

They believe that Young Carers are children first and should be free to develop emotionally and take full advantage of opportunities for educational achievement and life success.

As a Young Carers Support Co-ordinator (Volunteering Lead), you will work as part of a small dynamic team to plan and deliver our client’s support programmes for Young Carers. This will include taking responsibility for a specific age group and leading on their programme as well as supporting with other age groups.

This role has three major responsibilities:

• Delivering the Young Carers Exploration Programme, which provides emotional wellbeing support to Young Carers aged 8 – 17.
• Supporting the delivery of the annual activities programme.
• Coordinating the work of volunteers, including recruitment, induction and ongoing professional development.

Key tasks:

• Work as part of a team, leading the weekly delivery of the Charity’s term-time Exploration Programme that takes place on Wednesday evenings.
• Support the Young Carer’s Support Coordinator Activities Lead in organising and delivering aspects of the Charity’s Activity Programme, that takes place on some evenings and during school holidays.
• Coordinate a team of volunteers including their recruitment, training, retainment, supervision and professional development.
• Confidently identify what support is needed for a Young Carer and work with the team to make appropriate referrals to other organisations when necessary.
• Record all interventions with Young Carers into the Charity’s database system.
• Take every opportunity to raise awareness of Young Carers and the issues they face with individuals, families, partner organisations, and funding organisations.
• Follow all of the Charity’s policies and guidelines, including safeguarding, and lone working and ensure that volunteers adhere to relevant policies.
• Proactively contribute to the wider work of the team by attending relevant team meetings and training as and when required.
• Undertake any other duties as determined by the Manager that are appropriate to the level of this role.

Experience:

• Minimum 18 months experience of working with children and/or young people aged 8 – 18 in an education, youth work, health, social care or voluntary setting.

Skills:

• Ability to organise and work to deadlines.
• Ability to communicate with children, young people and adults.
• Ability to work as part of a small team and be flexible.
• Ability to use own initiative.
• Proficient use IT systems including Databases, Microsoft Word, Spreadsheets etc.

Training and qualifications:

• Relevant training to NVQ 3 or equivalent in a related field (e.g. Youth Work, Health and Social Care, Education).
• Certificate or training in First Aid – desirable.
• Recent safeguarding training – desirable.
• Recent training in behavioural and emotional factors affecting children and young people – desirable.
• Counselling skills – desirable.

This is a great opportunity to work for a well-respected charity. Key benefits include:

• Opportunities for hybrid and flexible working.
• 24 days a year annual leave (pro rata).
• A workplace pension scheme with employer contributions.
• A chance to learn and grow with an organisation that is passionate and creative about its mission.

As part of our client’s commitment to safeguarding, please note that this post is subject to an enhanced Disclosure and Barring Service (DBS) and reference checks.