Advice services manager jobs

About the Role

Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough.

As Outreach Housing Pathway Coordinator, you will work within Camden’s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving.

You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping.

Working within Camden’s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work.

About you:

• You understand that people experiencing rough sleeping are often navigating trauma, exclusion, unmet needs and systems that have not worked for them. You bring patience, persistence and a clear belief that people should not be written off when engagement is difficult.
• You know how homelessness pathways, outreach services and supported accommodation can work together, and you can spot where delays, exclusions or gaps in communication are putting someone’s route away from the street at risk.
• You are confident working with complexity. You can hold risk, need and accountability together, making balanced decisions while keeping people’s safety, dignity and long-term accommodation sustainment at the centre.
• You build relationships that help things move. Whether you are speaking with someone on the street, a hostel, a Navigator, a statutory service or a community safety partner, you communicate clearly, follow through on actions and keep people focused on solutions.
• You bring practical judgement, emotional resilience and a trauma-informed approach to your work, with the ability to stay calm and purposeful when situations are challenging, stuck or urgent.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 16th August at midnight

Interview date: Tuesday 25th August at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good and both a privilege and a responsibility. We are seeking an experienced and compassionate Student Support Officer to support in the areas of disability and inclusion for our Initial Teacher Education programmes and on behalf of our partners for the High Performance Initial Teacher Training programme.

About the role

This is an important new role reporting to the Student Support Lead (Disability and Inclusion). The post-holder will provide support and advice to trainees with a wide range of needs, including disabilities such as SpLD, autism and ADHD, as well as mental health conditions. They will write Reasonable Adjustment Plans (RAPs), work with partners to ensure agreed support is implemented effectively, escalate cases where appropriate, and contribute insight to help strengthen student support, inclusion and wellbeing practice across NIoT. Above all, the role is focused on enabling an outstanding student experience.

If you are passionate about student wellbeing and motivated by the opportunity to make a meaningful difference in teacher development, we would love to hear from you.

Essential Criteria:

• Experience of delivering one-to-one support to a range of learners with disabilities and other additional needs, including writing support plans.

• A strong understanding of the Equality Act (2010) and other relevant legislation related to disability rights and accommodations.

• Familiarity with Disabled Students' Allowance (DSA) and Access to Work

• Excellent understanding of reasonable adjustments and the creation of tailored plans, including knowledge of adjustments to assessments, learning and teaching.

• Educated to degree level and/or significant relevant experience.

• Ability to provide sensitive and empathetic support to trainees regarding their disability and welfare support needs.

• A commitment to the aims of the National Institute of Teaching.

• An interest in the education sector and a belief in the value of teachers and school leaders.

• Excellent organisational skills and attention to detail.

• Excellent interpersonal and written communication skills.

• Knowledge of data protection regulations and best practices in handling sensitive information.

• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

Desirable Criteria:

• Previous experience delivering disability and/or mental health support in a higher education setting, such as a Disability, Mentoring or Wellbeing Service.

• Further postgraduate training related to student support, such as Study Skills, Mentoring, SEND, disability support.

• Experience of working in or with the Initial Teacher Education (ITE) sector.

Key benefits:

• Flexible & Hybrid working

• At least 27 days’ holiday a year (plus 8 bank holidays)

• Local Government Pension Scheme

• Comprehensive employee benefits including enhanced parental leave

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Contract: Fixed term for 4 years due to funding.

Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.

How to apply

For more information and to apply online, please visit our vacancies page.

Closing date: 4.00pm on 27 August 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Media Manager
Salary: £35,437 per annum
Contract: Permanent
Work Pattern: Full-Time
Location: WWT Slimbridge, GL2, Hybrid + Travel

Are you passionate about speaking up for nature?

Do you have the skills and creativity to help us bring to life WWT’s ground-breaking research and on-the-ground conservation projects?

About The Role

From restoring nature and providing homes for wildlife to protecting communities from the devastating impact of flooding, wetlands are a powerful weapon in the fight against the climate crisis. And we’re looking for an experienced Media Manager who can secure impactful media coverage that tells the story of wetlands and inspires the public to take action to protect and restore them.

The Media Manager will have the opportunity to shape strategic media and PR activity across the organisation; engaging in the national conversation on wetlands, particularly in the context of the climate and nature crises. At a regional and local level, this role will support local Marketing teams to tell the stories of our 10 incredible wetland sites to their engaged membership and visitor base. This role is core to strengthening our reputation and building our profile as the UK’s wetland charity and making sure our messages reach diverse audiences.

This is an exciting time to join WWT. Wetlands are being brought into the wider conversation around nature, but there’s still a long way to go. And by helping us secure meaningful, high-profile media coverage with trusted journalists and media outlets, you could help us show people the true value of these precious habitats.

About You

We are seeking an individual:

• With significant experience of planning and delivering strategic media activity across digital, broadcast and print platforms
• Experienced working in a busy Press Office environment, usually to tight deadlines
•  Able to identify communications and reputational risks, with the confidence to put forward considered mitigation plans for both proactive and reactive situations
• Confident writing for multiple channels to engage a range of target audiences
• With a track record of hands-on media expertise; managing reactive enquiries, writing position statements drafting press releases, arranging interviews and spotting opportunities within the news agenda
• Comfortable briefing senior leaders as spokespeople for interviews and responding to tricky issues
• With a solid understanding of current news agenda, environmental issues and knowledge of media structures
• Looking for an opportunity to shape the narrative around wetlands in nature and environment press

We are based at WWT Slimbridge, Gloucestershire, but support hybrid working with an expectation for team members to be in Slimbridge at least once a week. This role will work closely with the media, in a landscape that moves quickly and requires flexibility, so there may also be some occasional travel to our other 10 wetland sites.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

 Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: Friday 7th August 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Specialist Debt Adviser

Location: London (Hybrid Working Available)
Salary: £38,000 per annum
Contract: Permanent (subject to funding)
Hours: 35 hours per week

We are delighted to be working with a growing financial inclusion charity to recruit a Specialist Debt Adviser.

This is an exciting opportunity to join a highly respected organisation dedicated to supporting individuals experiencing financial hardship. The charity provides high-quality debt and money advice services, helping people manage debt, maximise income, protect essential services and improve their financial wellbeing.

As a Specialist Debt Adviser, you will manage a complex caseload, providing comprehensive debt advice and casework to clients facing a range of financial challenges. You will negotiate with creditors, support clients to access appropriate debt solutions and work closely with colleagues to ensure the highest standards of advice and service delivery.

You will also play an important role in supporting junior team members, contributing to service development and helping to maintain quality standards across the organisation.

Key Responsibilities

• Manage a caseload of clients requiring specialist debt advice and casework.
• Conduct appointments and develop tailored action plans to help clients address their financial circumstances.
• Negotiate with creditors and implement appropriate debt solutions.
• Maintain accurate case records and ensure compliance with regulatory and quality standards.
• Support clients with related issues through effective signposting and referrals.
• Assist with quality assurance activities and contribute to service improvement initiatives.
• Provide guidance and support to trainee and junior advisers where required.
• Contribute to monitoring, reporting and evaluation activities.

About You

To be successful in this role, you will have:

• A minimum of two years' experience providing accredited debt advice.
• A recognised Level 3 Debt Advice qualification (or equivalent).
• Strong knowledge of debt solutions, including Debt Relief Orders, Breathing Space, Debt Management Plans and bankruptcy.
• Experience managing complex cases independently from assessment through to resolution.
• Excellent communication, advocacy and client relationship skills.
• Strong administrative, IT and case management skills.
• The ability to work both independently and collaboratively within a small team.
• A commitment to supporting vulnerable and financially excluded communities.

Benefits

• 25 days annual leave plus bank holidays.
• Additional day off for your birthday.
• Pension contribution.
• Home office equipment allowance.
• Employee Assistance Programme.
• Flexible and hybrid working arrangements.
• Ongoing training and professional development opportunities.

This role would suit an experienced Debt Adviser looking to further develop their expertise within a supportive organisation and take the next step towards a senior or supervisory position.

For more information, please apply today.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our brand new Shelter shop opening in St Albans. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve.  

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.  

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. 

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used. 

Apply to be part of our team and be the change you want to see in society

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work and education history. 

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Housing Navigator Service Lead works in partnership with SIFA’s Homeless Intervention Team and Birmingham City Council’s Housing Directorate to ensure that individuals coming to SIFA in need of housing are provided with the necessary support and guidance to engage with the Local Authority and access safe, sustainable accommodation that adequately meets their needs. A key focus of the role is to identify and address the barriers that may otherwise prevent an individual from accessing such accommodation.

The post holder will also ensure that individuals accessing accommodation are signposted to other relevant services that may enable them to sustain their tenancies. The post holder will be a strong leader and communicator who can engage with partner agencies and other SIFA services to ensure those accessing the space receive the correct assistance. The Service Lead reports to the HIT Service Manager and plays an essential role in the operational delivery of SIFA Fireside’s vision.

Key tasks (selection of):

1. Provide direct line management and supervision for Housing Navigators.

2. Facilitate integrated service provision through close working alongside other Service Leads, ensuring individuals requesting housing assistance are given clear guidance and appropriate support to access accommodation.

3. Carry out advocacy on behalf of clients where required.

4. Support and review the active caseload of Housing Navigators.

5. Maintain an up-to-date knowledge of safeguarding policies and procedures, contributing to their ongoing development across the organisation and acting as the first point of reference for Housing Navigators. The post holder will also act as the first escalation point concerning incidents and complaints.

For the full list of Key Tasks, Working Conditions Requirements, please see the Job description and Person Spec link on our website.

Are you organised, personable and passionate about making a difference? Join us in a role that combines excellent supporter care with the excitement of fundraising events.

We’re looking for a Receptionist & Challenge Event Assistant to join our friendly Challenge Event team. This role is the first point of contact for many supporters of the Charity. It is also an integral part of the Challenge Events Team, assisting with managing a portfolio of third-party challenge events. Dealing directly with supporters and liaising with teams across the Charity, the role requires an effective communicator, with great attention to detail, who is proactive and has a passion for fundraising.

What you’ll be doing

• Be the first point of contact for all enquiries at the Charity’s reception desk in Sutton.
• Provide excellent supporter care by responding to event enquiries quickly and efficiently and providing advice and support where necessary.
• Work across a variety of different digital platforms to help process challenge event registrations.
• Send relevant materials and letters to supporters in a timely manner, keeping an accurate record of these communications on the database.
• Ensure the event information on the charity website and displayed within the hospital is up-to-date and relevant. This will include poster sites, notice boards and leaflets around the hospital. 
• Provide support with the delivery of events including preparing equipment and materials.

About you

You’ll be a friendly, organised and proactive individual who enjoys working with people and delivering a great supporter experience. Whether through customer service, volunteering or a similar role, you’ll be confident building positive relationships, managing multiple priorities and communicating effectively with a wide range of people. You’ll have strong attention to detail, good IT skills, and a practical approach to problem-solving. Experience of using a database would be an advantage, but most importantly, you’ll be keen to learn, take initiative and contribute positively as part of a supportive team.

About the Charity

The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.

Why join us?

You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.

What we offer

• 27 days’ annual leave plus bank holidays
• Pension scheme with employer contributions of up to 6% (increasing with service)
• Life insurance and employee assistance programme
• Enhanced family policies
• Subsidised canteens and wellbeing support
• A Sutton hospital-based office with shuttle service to and from Sutton station

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.

Apply now

If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.

About the AOI

The Association of Illustrators is the UK's professional body for illustrators and a global leader in our field. For more than 50 years, we have championed illustration and helped illustrators build successful, sustainable creative careers through expert business advice, professional development, events and campaigning.

We are proud to support a community of more than 2,000 illustrators at every stage of their careers. As a small not-for-profit organisation with big ambitions, we are focused on growing our membership, making it more inclusive and accessible, and ensuring the AOI remains an indispensable source of support, inspiration and connection for illustrators.

About the role

The Membership team is at the heart of the AOI. It is where members come for advice, professional support and connection with the wider illustration community.

We are looking for an experienced and enthusiastic Membership Manager to join us for fixed term maternity cover. You will lead a small, dedicated team, ensure members continue to receive an excellent service and take forward our three-year membership strategy.

This is a varied role combining leadership, planning and hands-on delivery. You will protect and grow membership income, oversee our events programme, support the team with member enquiries and develop new ways to make membership more welcoming and relevant to a wider range of illustrators.

Where possible, there will be a handover with the current postholder. You will also be supported by colleagues who share knowledge of the professional and business issues affecting illustrators.

What you will be doing

Leading the Membership team

You will lead and support a small, experienced team, ensuring priorities are clear and members receive a consistently high level of service.

You will:

• Lead, support and develop the Membership team through regular planning, one-to-ones and clear communication.
• Oversee the day-to-day work of the team, balancing immediate member needs with longer-term priorities.
• Create a positive and collaborative working environment.
• Work closely with the Membership Administrator, who is responsible for the membership database and day-to-day administration.
• Ensure membership reporting and processes support effective decision-making and excellent member service.
• Monitor renewals, retention, membership income and other key trends, reporting regularly to the CEO.
• Identify practical improvements to the experience members receive.

Growing and strengthening membership

You will play a central role in delivering the AOI's three-year membership strategy.

You will:

• Lead plans to grow membership and improve retention.
• Develop a membership offer that is increasingly accessible, inclusive and relevant to today's illustration community.
• Ensure the needs of illustrators at different stages of their careers are reflected in our services and communications.
• Use member feedback, enquiry trends and membership data to identify opportunities for improvement.
• Work with colleagues to communicate the value of AOI membership clearly and confidently.
• Develop campaigns and activities that encourage people to join, renew and make full use of their membership.

Leading the events programme

Events are one of the main ways we support, inform and bring together the illustration community.

You will:

• Shape and oversee the annual programme of talks, workshops, networking events and professional development activities.
• Manage the events budget and make effective use of available resources.
• Coordinate colleagues, guest speakers and external contributors.
• Ensure the programme offers a strong balance of business support, professional development, community and inspiration.
• Make events welcoming, accessible and relevant to a broad range of illustrators.
• Use events to support member engagement, retention and recruitment.
• Review attendance, feedback and impact to improve future programmes.

Supporting members

Our members come to us for trusted advice on the opportunities and challenges they face throughout their careers.

You will:

• Build a strong working understanding of the professional issues affecting illustrators, including business practice, licensing, contracts, pricing and professional standards.
• Support the team in responding to enquiries accurately, clearly and with empathy.
• Identify recurring issues and ensure they inform our events, resources and wider work.
• Build trusted relationships with members and act as an approachable and knowledgeable representative of the AOI.

You do not need to arrive with detailed knowledge of every issue affecting illustrators, but you will need to be curious, able to learn quickly and confident adapting your experience to a specialist creative community.

Working across the AOI

As a small organisation, we work closely across teams and support one another.

You will:

• Work with colleagues across communications, campaigning, awards and other areas of the AOI.
• Contribute ideas and insight to organisational planning and shared projects.
• Ensure membership priorities are understood across the organisation.
• Work closely with the CEO, who will lead strategic partnerships during the maternity-cover period.
• Act as an enthusiastic ambassador for the AOI, our members and the wider illustration community.

Person specification

Essential

• Experience leading a membership, community or engagement-based service.
• Experience working with a creative community or within the arts, cultural or creative industries, with an understanding of the needs of creative professionals.
• Experience managing, supporting and developing a small team.
• A track record of improving membership growth, retention, participation or engagement.
• Experience overseeing an events, learning or community programme.
• Experience delivering change, developing services or implementing strategic plans.
• Strong organisational skills and the ability to balance several priorities.
• Excellent communication and relationship-building skills.
• Confidence using data and feedback to improve services and inform decisions.
• A collaborative approach and a clear commitment to inclusion, accessibility and excellent member service.

Desirable

• Experience within a membership body or professional association.
• Experience working with illustrators, agencies, publishers or commissioners.
• Experience supporting freelancers, self-employed people or creative professionals.
• Knowledge of copyright, licensing, contracts, pricing or professional practice affecting creatives.

We are particularly interested in candidates who understand the value of professional membership and share our commitment to supporting illustrators and helping creative people build sustainable careers.

You do not need to meet every desirable criterion to apply.

Why join the AOI?

This is an opportunity to make a real difference to one of the UK's most respected creative membership organisations. You will join a friendly and knowledgeable team who care deeply about illustration and the people who create it.

We offer:

• £40,000 per annum
• 33 days' annual leave, including bank holidays
• Flexible hybrid working, with approximately 50% of working time in the office
• Training and professional development
• A creative, supportive and inclusive working environment
• Somerset House resident benefits, including free entry to a range of London exhibitions and museums

How to apply

Please send your CV and a covering letter of no more than two sides of A4 explaining:

• why you would like to join the AOI
• how your experience has prepared you for this role
• an example of how you have improved membership, participation or engagement.

We believe our team is strongest when it reflects the diversity of the creative community we serve. We particularly welcome applications from people who are under-represented within the illustration industry. If you require any adjustments during the application or interview process, we would be pleased to support you.

Application deadline: 16 August 2026

Interview date: Week commencing 24 August 2026 

Women’s Housing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge

About Us

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.

The Women’s Project at Wintercomfort is dedicated to empowering vulnerable women from diverse backgrounds who are at risk of or experiencing homelessness. Our objective is to provide comprehensive support across various critical areas, including assistance with domestic and sexual abuse, housing, benefits, debt management, and employment.

About you and the Role

An experienced Women’s Housing Project Worker dedicated to delivering outreach-led, trauma-informed support for women who are homeless, at risk of homelessness, experiencing domestic abuse or facing multiple disadvantage.

The role will focus on building safe and trusting relationships in community settings, with additional support delivered within the centre where appropriate, helping women access services, address housing-related barriers and work towards safe accommodation, tenancy sustainment, wellbeing and independence. The post provides practical housing-related support, signposting, liaison with partner agencies and sustained casework.

Key Responsibilities

• Outreach-Led Engagement – Prioritise proactive community outreach to identify and engage women who may be hidden, isolated, at risk, reluctant to approach services or unable to safely disclose their situation. Build safe, trusting and professional relationships through consistent contact in community settings, with additional support available within Overstream House where appropriate.
• Practical Housing-Related Support – Provide practical housing-related support to women who are homeless or at risk of homelessness, including support to gather information, complete forms, understand correspondence, prepare for appointments and access appropriate statutory, voluntary or legal services where specialist advice is required.
• Casework and Action Planning – Manage a caseload of women with varied and often complex needs, agreeing clear action plans, reviewing progress and providing sustained follow-up after initial contact. Support women to work towards safe accommodation, tenancy sustainment, improved wellbeing, increased confidence and greater independence.
• Safeguarding and Trauma-Informed Practice – Deliver trauma-informed, strengths-based and person-centred support that promotes safety, choice and empowerment. Recognise and respond appropriately to safeguarding concerns, domestic abuse, mental health needs and other risks, working within professional boundaries and organisational procedures.
• Women-Only Group Sessions and Independence Support – Deliver women-only group sessions and workshops, either directly or through partner organisations, that promote independent living, tenancy sustainment, financial capability and confidence. Support and signpost women to access education, training, volunteering and employment opportunities where these contribute to long-term housing stability and independence.
• Partnership Working and Referrals – Develop effective working relationships with domestic abuse services, local authority housing teams, landlords, housing providers, education and training providers, health and wellbeing services, legal services and voluntary sector partners. Support coordinated responses, make timely referrals and build strong partner relationships that extend beyond attendance at drop-in sessions
• Records, Monitoring and Service Development – Maintain accurate case records, outreach records, risk information and outcome data on Inform in line with organisational procedures and funder requirements. Contribute to monitoring, reporting and service learning, using evidence from outreach and casework to improve outcomes for women experiencing homelessness, domestic abuse or housing insecurity and deliver impactful case studies for funder reports.

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer:

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

Closing date: Thursday 27th August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.

An exciting opportunity for an Events Fundraising Assistant has arisen at the London Legal Support Trust. 

The London Legal Support Trust is an independent charity that raises funds for free legal advice services in London and the South East. We support free legal advice centres across London and the South East through the provision of grant funding, supporting sector infrastructure, helping agencies reduce costs and save money via pro bono or discounted schemes.

We are looking for an enthusiastic and organised Events & Fundraising Assistant to help deliver our growing programme of own brand mass participation events and third-party challenge events. Access to justice is at the heart of our fundraising events, and the Events & Fundraising Assistant is a vital part of the team delivering the world's largest one day gathering of lawyers at the London Legal Walk.

You will help with supporter communications, event administration, logistics and event delivery, supporter enquiries and fundraising stewardship ensuring each participant feels inspired and thanked for their contribution to supporting frontline free legal advice charities. 

Job description

The Events & Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. You will work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information, and support with the on the day delivery of the event. You will update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.

Main duties and responsibilities (see recruitment pack for more detail)

• Maintain and build on existing LLST fundraising events through supporting delivery - managing sign ups, responding to enquries, drafting event materials and correspondence with supporters.

• Attend, help at and supervise events including registration, set-up, pack-down and stakeholder management.

• Improve and maintain LLST's website and online presence on LLST's social media chanels.
• Administrative duties inlcuding data entry and income processing.
• General support, ensuring LLST’s activities comply with charity, company and general law.

About you

Essential criteria

· Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all 

· Excellent interpersonal skills, including written and oral communications skills

· Confidence with IT including Microsoft Office suite

· Excellent attention to detail

· Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands

· Proven ability to communicate with a wide range of people and to liaise effectively with other organisations

· Highly motivated, with ability to work on own initiative and as part of a small team

· Flexibility and willingness to learn new skills

· Professional, reliable and responsible

· Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods

· A positive attitude to problem solving and finding new solutions

Desireable criteria

· Experience of event co-ordination

· Experience of using social media for business

· Knowledge and understanding of Salesforce

· Experience of using social media platforms

Timetable

Closing date: 23 August 2026, 11:30pm (or until sufficient applications received)

Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made. 

The successful appointment is subject to satisfactory written references and right to work checks.

Join Catalyst Support as a part-time Management Accountant and use your finance skills to support meaningful work across mental health, wellbeing and recovery services. This flexible hybrid role is ideal for someone who enjoys turning financial information into useful insight, supporting budget holders and making a real difference in the charity sector.

Catalyst Support is looking for a part-time Management Accountant to join our Finance team and play a key role in supporting the financial management of our charity services. This is a great opportunity for an experienced finance professional who enjoys preparing clear management accounts, working collaboratively with budget holders, and helping ensure accurate financial reporting across projects that make a real difference to people’s mental health, wellbeing and recovery.

Working closely with the Head of Finance & Resources, you will support monthly reporting, budgeting, forecasting, reconciliations and year-end processes, while providing practical finance guidance to colleagues across the organisation. We are looking for someone who is proactive, organised and values-led, with a commitment to kindness, integrity and high-quality charity finance.

Location  Hybrid with at least 50% of working time in our Woking office

Salary  £32,000 pro-rata

Work pattern 14–17.5 hours to be worked across 2 / 2 ½ days per week

Contract  Permanent

About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health and wellbeing – together every step of the way.

Key Responsibilities

• Prepare monthly management accounts and project financial reports.
• Participate in regular management accounts meetings with budget holders; conduct variance analysis against budget and forecasts and provide commentary for senior management.
• Complete reconciliation of project related balance sheet accounts including accrued and prepaid expenditure, deferred and accrued income accounts.
• Respond to internal and external finance queries in a timely and professional manner.
• Process the month-end transactions in the accounting software (Xero).
• Prepare budgets and financial forecasts in collaboration with the Head of Finance & Resources and budget holders to ensure accurate upload into the financial system.
• Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
• Assist with the preparation of year-end accounts and liaise with auditors as required.
• Contribute to the compliance with relevant financial regulations, internal policies, and reporting standards.
• Undertake any other duties as required by the Head of Finance and Resources tp support the effective running of the finance function.

About you

We are looking for someone who:

• Holds an Association of Accounting Technicians Certificate, or an equivalent qualification.
• Has at least two years’ experience in a management accounting role.
• Has experience working within the charity sector.
• Is confident preparing accurate, timely and informative monthly management accounts.
• Has experience working with budget holders and providing clear financial advice and guidance to non-finance colleagues.
• Can analyse budgets, forecasts and variances, and explain financial information in a clear and accessible way.
• Has strong numeracy skills and experience working with multiple projects or funding streams.
• Is confident using Microsoft Word, Outlook and Excel, including advanced Excel functions such as IF formulas and Pivot Tables.
• Has experience using accounting software; experience of Xero would be desirable.
• Understands, or is willing to develop knowledge of, charity finance, Charity SORP and relevant financial regulations.
• Works well independently, within a small finance team and as part of the wider organisation.
• Is organised, proactive and able to prioritise work effectively.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Is respectful, inclusive and committed to equality of opportunity.
• Is adaptable, self-motivated and able to work calmly in a changing or challenging environment.

Benefits 

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
• Birthday leave, employee discounts, and flexible working wherever possible
• Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

• Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our children’s home in South West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities

 About the Role

We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.

You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.

In addition we have an in house team of Therapists providing support to staff and young people within the home.

St Christopher’s Academy

Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

The successful candidate will have

• Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare.
• Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
• A passion for achieving the best possible outcomes for young people.
• Excellent leadership and staff management abilities.
• Exceptional communication and interpersonal skills.
• The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
• Sound business awareness and a flair for promoting the service.
• Flexibility, drive and resilience.

This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted.

For the full Job Description and Person Specification, please visit our website.

For assistance during the application process, please contact us via our website

This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.

It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

We’re looking for an Outreach Support Worker to join our Drug and Alcohol Outreach team, supporting vulnerable individuals across West Essex (Epping, Harlow and Uttlesford). You’ll be helping people with addiction issues overcome challenges related to their housing, mental health, physical health, and employment. 

If you enjoy variety, this role offers the best of hybrid working. You'll be out and about in the community meeting people face-to-face, collaborating with colleagues in the office, and balancing your week with home working.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

ould it be you?

We’re looking for someone who:

• Understands drug and alcohol issues through professional, voluntary, or lived experience.
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Previous experience of working in a customer facing role
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

Please read before applying

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We have an opportunity for a dedicated Case Officer to join our Midlands casework team on a 12 month fixed term basis to manage and provide direct support, advice, and guidance to RBL beneficiaries across West Midlands on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the West Midlands area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.