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Job description
Job Title: Caseworker
Reports to: TBC
Line Reports: N/A
Location: Flexible - hybrid 2 days a week from one of our offices
Salary: £29,000 - £32,000 (London) ; £26,500 - £29,500 (outside London)
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: Permanent
Language requirements: Fluency in English essential.
Travel: Expectations of travel between BB locations for in person meetings and events
Overall purpose:
Breaking Barriers exists to support refugees and people from forced migration backgrounds into meaningful employment.
The Client Caseworker is integral to delivering that mission. Acting as a client’s primary point of support, you will lead and coordinate their progression toward employment — whether through language development, requalification, training or direct employability support.
This role requires someone who can take ownership of client journeys, drive forward action plans, and deliver both one-to-one and group-based support that moves clients closer to work. Caseworkers may initially focus more heavily on one pathway area, but the role is designed to provide integrated, cross-programme support over time.
Collaboration across programme teams is essential to ensure clients experience seamless, joined-up services and consistent progression.Your contributions are valued, and you can make a meaningful impact on people’s lives.
Key responsibilities:
1. Client casework and support
Manage a caseload of clients, providing structured one-to-one support in person and online.
Conduct holistic assessments to understand clients’ qualifications, skills, language levels, aspirations and barriers.
Co-create clear, outcome-focused action plans aligned to sustainable employment.
Drive forward client progression across relevant pathways, including:
Employment readiness and job search
CV development, applications and interview preparation
Professional requalification and accreditation routes
English language progression
Sector-specific training or volunteering
Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
Maintain regular contact to monitor progress, adjust support and maintain accountability.
Identify and address barriers to progression, advocating where appropriate.
Safeguard clients appropriately and escalate concerns in line with policy.
Refer and signpost to additional support services where required.
2. Stakeholder and volunteer engagement
Engage with stakeholders and partners to develop networks and identify job, training, education and work experience opportunities for clients.
Support outreach initiatives by developing and maintaining relationships with partners (e.g. referral partners, training providers, employers and professional bodies)
Advocate on behalf of clients to address specific barriers to employment or accreditation.
Collaborate with colleagues responsible for employer and partner engagement to match clients to appropriate opportunities.
Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
Represent Breaking Barriers at occasional events or meetings as required.
3. Monitoring, Reporting & Administration
Maintain accurate, timely and detailed client records on the CRM system.
Track and report on client progression against agreed milestones and KPIs.
Ensure documentation and evidence are completed in line with reporting requirements.
Complete enrolment and administrative processes efficiently.
Support monitoring and evaluation processes to inform service improvement.
4. Cross-Organisational Collaboration & Integrated Working
Work closely with colleagues across all functions to ensure seamless client journeys, aligning support, avoiding duplication and maintaining clarity of progression plans.
Share knowledge of sector pathways, labour market developments and client trends to inform service development and team learning.
Contribute to service development as the service redesign evolves.
Participate actively in team meetings, case reviews, reflective practice sessions, appraisals and inductions, contributing to strong team relationships and continuous service improvement.
Take advantage of training and development opportunities to build new skills and share knowledge across teams.
Foster a collaborative, solution-focused team culture.
Person specification:
Essential Criteria
Experience
Experience providing one-to-one advice, guidance or support, ideally within employability, education, refugee support or a related field
Experience delivering or co-facilitating group sessions, workshops or training.
Experience working toward defined targets, outcomes or deadlines in a structured environment.
Understanding of barriers faced by refugees and people from forced migration backgrounds in accessing employment.
Experience maintaining accurate records, whether using a database, CRM or equivalent system.
Understanding of safeguarding principles and how to respond appropriately to concerns.
Essential Skills & Abilities
Ability to support people in planning and taking steps toward a goal, with clarity and follow-through.
Comfortable facilitating groups and engaging diverse audiences.
Strong interpersonal skills and ability to build trust with people from varied backgrounds.
Good organisational skills and ability to manage multiple priorities.
Proactive and solution-focused approach to problem-solving.
Clear written and verbal communication skills.
Able to work collaboratively across teams and with external partners or stakeholders.
Attention to detail and administrative accuracy.
Adaptable and open to working in an evolving service environment.
Desirable Experience
Lived experience of seeking sanctuary or forced migration to the UK.
Experience in refugee support, employment services, education or a related field.
Familiarity with UK labour market pathways, sector training routes or professional requalification processes.
Experience working alongside volunteers, mentors or external partners.
Ability to speak an additional language relevant to the client group.
Other Requirements
Commitment to Breaking Barriers’ mission and values.
Eligibility to work in the UK.
Willingness to travel between offices and partner locations as required.
Occasional evening or weekend work (TOIL provided).
If you meet most, but not all of the criteria, we’d still like to hear from you!
Other considerations:
As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include criminal record disclosure, obtaining references and verifying a candidate’s identity and right to work in the UK
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief
Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background
Some travel between our different areas of operation will be required
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
An exciting part time opportunity has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum FTE
Salary Scale Point: 19, Including 1 point for anti-social hours
Based: The Sanctuary, Peterborough
Hours: 42 hours per fortnight, working on a rolling 2 week rota -
Week 1: Tuesday, Saturday, Sunday
Week 2: Monday, Wednesday, Friday
(Evenings Shifts: 4.30pm – 11.30pm)
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service
The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.
Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:
Crisis Recovery Worker criteria:
If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!
Closing date: Tuesday 14th April 2026
Interview Date: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Join our Psychology and Therapy Hub (PATH) and make a meaningful difference in everyday life for adoptive, kinship and care-experienced families. We’re recruiting an Occupational Therapist with specialist expertise in sensory processing/sensory integration and attachment-informed practice to deliver practical, trauma-informed assessment and intervention that strengthens regulation, participation and connection.
Make a difference that families feel every day: co-produce practical strategies that support calmer routines, better sleep, smoother transitions and greater participation at home, school and in the community.
Bring specialist sensory expertise: assess sensory processing and regulation needs and translate findings into clear, realistic plans for parents/carers and partner professionals.
Work at the sensory–attachment interface: use a trauma- and attachment-informed lens to understand behaviour and build felt safety and co-regulation alongside sensory strategies.
Thrive in an MDT: contribute an OT perspective to formulation-led work within PATH, collaborating with psychology and therapy colleagues to create joined-up support.
Flexible, UK-wide reach: deliver support primarily online with occasional travel for team days, training or commissioned work (as required and agreed).
You’ll need:
HCPC registration as an Occupational Therapist.
Strong experience supporting children/young people and their parents/carers (including complex presentations).
Proven skills in sensory processing assessment and intervention, including regulation strategies, activity adaptation and environmental modification.
Confidence working in an attachment- and trauma-informed way with adoptive/kinship/care-experienced families (or closely related work).
Excellent communication and report-writing skills, able to translate specialist thinking into practical, non-judgemental guidance that families can use.
ROLE PROFILE
JOB TITLE:
Occupational Therapist
ACCOUNTABLE TO:
Clinical Lead
RESPONSIBLE TO:
Clinical Director
HOURS OF WORK:
Full time / Part time
LOCATION:
Remote working with travel flexibility
DURATION:
Permanent
SALARY / GRADE:
Grade 8 - £43.471
KEY WORKING RELATIONSHIPS
PURPOSE OF THE ROLE
The Occupational Therapist (Sensory & Attachment) will deliver high-quality, trauma-informed occupational therapy assessment and intervention to families with a history of adoption, kinship care and long-term fostering. The postholder will bring advanced expertise in sensory processing/sensory integration and the impact of early adversity, attachment disruption and developmental trauma on regulation, participation and family life. The role will work as part of a multidisciplinary team (MDT) within PATH, contributing to formulation-led support, practical strategies and therapeutic approaches that strengthen safety, connection, and everyday functioning at home, school and in the community.
MAIN DUTIES AND RESPONSIBILITIES
·Provide specialist assessment and intervention where sensory processing differences interact with attachment needs, developmental trauma, neurodiversity and emotional/behavioural presentations.
·Co-produce practical, strengths-based support plans with parents/carers and, where appropriate, the child/young person; provide clear strategies that are realistic for family life.
·Deliver evidence-informed interventions (1:1 and group-based as appropriate) including sensory-based regulation strategies, activity adaptation, routine design, environmental modification and caregiver coaching.
·Integrate attachment- and trauma-informed principles (e.g., PACE/connection-based approaches) into OT recommendations, ensuring strategies support safety, relational connection and felt security.
·Contribute to MDT formulation and case discussions, offering an occupational therapy perspective on function, participation, sensory-motor development and regulation
·Prepare high-quality written outputs including assessment summaries, recommendations, letters and reports suitable for families and professionals; contribute to documentation required for commissioning/regulated service evidence as needed.
·Support families to understand the sensory, neurodevelopmental and trauma/attachment factors that may underpin behaviour and distress, and to implement strategies safely.
·Maintain accurate, timely records in line with organisational policies, data protection and confidentiality requirements.
·Contribute to the development of resources (e.g., guides, webinars, workshops) that translate specialist OT knowledge into accessible tools for families and professionals.
·Contribute to delivery of training in your specialist area (sensory processing, regulation, sensory-attachment interface) internally and externally.
·Actively manage a caseload, prioritising risk and complexity, and working within agreed service pathways, timescales and outcome measures.
CRITERIA
Knowledge and Experience
• Significant experience working with children and young people and their parents/carers.
• Experience delivering assessment and intervention for sensory processing differences and regulation needs.
• Experience delivering remote/online OT interventions and caregiver coaching.
• Experience of group work (parents/carers and/or young people).
• Experience of working with adopted children, previously looked-after children, kinship or long-term foster families (or closely related settings).
• Strong understanding of attachment, developmental trauma and the impact of early adversity on regulation, behaviour and participation.
• Ability to integrate sensory strategies with relational/attachment-informed approaches.
• Training/experience in DDP, PACE, NVR, therapeutic parenting or other attachment-informed models.
• Expert knowledge of sensory processing and sensory-based regulation strategies.
• Ability to differentiate sensory needs from (and understand overlap with) trauma responses, anxiety, and neurodevelopmental differences.
• Sensory Integration training (e.g., postgraduate modules) and/or recognised competency frameworks.
• Knowledge of neurodevelopmental profiles (e.g., autism, ADHD, DLD, FASD) and how these can interact with trauma/attachment and sensory processing.
• Ability to provide accessible psychoeducation to families and partner professionals.
Qualifications and Education
•Degree/diploma in Occupational Therapy.
• Current HCPC registration as an Occupational Therapist. Postgraduate training/qualification relevant to sensory integration, sensory processing or advanced paediatric OT practice.
• Evidence of continuing professional development (Essential)
• Training in a range of therapeutic modalities e.g. DDP, Theraplay, BUSS model, Sensory Attachment Intervention (Essential)
Skills and Abilities
• Experience of working within an MDT and contributing an OT perspective to shared formulations and plans.
•Leadership and support skills
•Group work skills
•A reflective and empowering approach
•Strong application of theory
•Creativity and innovative approach to service delivery
•A commitment to the voice of children and families
Accountability
•Consultant Clinical Psychologist
•Responsible for maintaining own professional standards
•Responsible for delivering practice within the policies and standards of the charity
Behaviours
•Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
•Contributes to an open and honest culture
•Supports, encourages, and motivates colleagues.
•Encourages challenge, creativity and innovation.
•Leads by example.
•Values transparency and consistency.
•Understands the role of individual and collective accountability.
•Actively contributes to Adoption UK’s mission.
•Has a clear understanding of other colleagues’ roles and responsibilities
•Shares skills and knowledge.
•Promotes Cross Functional team working.
•Offers outstanding service to members.
•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.
•Identifies and uses the most appropriate form of communication.
•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
•Is responsive to colleagues, third party professionals and service users.
•Takes pride in own development.
•Enthusiastic and committed to achieving high standards and meeting agreed objectives.
•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.
Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.