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Communications Assistant

• 15 hours per week at £15.00 an hour (Actual salary £11,700 - FTE £27,300)
• Hours may be worked flexibly over a minimum of 3 days a week
• Home based with occasional prearranged in person meetings

The Communications Assistant will provide hands-on support to the Communications Manager in the ideation, creation and delivery of our regular external communications. This includes helping to grow our social media following, creating and scheduling content, sourcing and designing images, providing copywriting support, and responding to comments across our channels. The role will also involve drafting and scheduling newsletters and providing administrative support with our databases.

This is a 15‑hour‑per‑week role, with the potential to grow in the future. Ideally, we are looking for someone who can spread their hours across the week to support consistent content delivery, but we are open to discussing alternative working patterns for the right candidate.

The successful candidate will have experience in a communications, marketing or social media role. They will be proficient in Adobe Illustrator and have basic video editing and/or animation skills. Strong copywriting skills and the ability to adapt tone of voice for different channels are essential, as is confidence using Mailchimp or similar email marketing platforms.

We are a busy remote team, and this role offers plenty of scope to work autonomously and flexibly. You’ll gain experience across a wide range of areas and develop your skills in a supportive, hands‑on environment, with opportunities to contribute to the creative direction of our communications.

Closing date: 19th April 2026

Interviews: 29th April 2026

Who we are:

Kairos Women Working Together is a specialist, women-only organisation based in Coventry. For over 27 years, we have walked alongside women facing multiple and intersecting disadvantages, including sexual exploitation, violence, poverty, homelessness, and criminalisation. 

We are a feminist organisation rooted in the belief that women’s lives are shaped by inequality, and that lasting change happens through safety, relationships, and long-term support. From street outreach to our Women’s Hub in the heart of the city, we provide trauma-informed, holistic support that meets women where they are and walks with them for as long as it takes. 

Over the next five years, we are strengthening our Women’s Hub as a safe, accessible, trauma-informed women’s centre, expanding our services, strengthening partnerships, and influencing systems so that no woman is left behind. 

What we need

We are now looking for a Finance Lead to join our Senior Leadership Team in Coventry. 

Blending both the strategic and the hands-on practical, the Finance Lead is responsible for ensuring the overall financial health and sustainability of the charity. Alongside overseeing day-to-day financial management, with administrative support for some transactional tasks, you will bring a strong financial perspective to organisational planning, funding development, Board reporting, and decision-making. 

This role goes beyond producing financial information. You will be expected to: 

• interpret financial data 

• identify risks and opportunities 

• communicate complex financial information clearly to non-finance colleagues 

• provide meaningful analysis and recommendations 

• contribute to strong financial planning, funding development, and sustainability 

Working closely with the CEO, Treasurer and Fundraising & Development Lead, you will play a key role in strengthening how Kairos understands and communicates the cost, value, and sustainability of its work. 

Who we need

We’re looking for someone who can bring strong financial analysis, sound judgement, and a collaborative, values-led approach. 

The voices of women with lived experience are centred in everything that we do. We encourage lived experience across the whole organisation, including volunteers, staff, senior leadership, and our Board of Trustees. 

We want Kairos to reflect the diversity of the women we support. We actively encourage applications from Black, minoritised and migrant women; women with disabilities; lesbian and bisexual women; and working-class women. You will be welcomed, supported, and respected in a culture that values authenticity, honesty, and sisterhood. 

Please note: 

• This role is restricted to female applicants under Schedule 9 of the Equality Act 2010 

• An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role 

• Applicants will need an unrestricted right to work in the UK

We’ll be reviewing applications as they come in and may invite candidates to interview before the closing date, so early applications are encouraged. 

Working at Kairos 

Kairos is a values-led, relational organisation. The way we work internally reflects the way we work alongside women — with compassion, honesty, accountability, and care. We recognise that this is emotionally and professionally demanding work, and we are committed to creating a supportive, reflective, and sustainable working environment for our team. 

We offer: 

• A strong, values-driven culture rooted in feminist principles and collective support 

• A commitment to staff wellbeing, including: 

• 1 paid wellbeing hour per week (pro rata) 

• Wellbeing shutdown between Christmas and New Year 

• Access to an Employee Assistance Programme (EAP) 

• A generous annual leave allowance 

• The ability to apply for a Blue Light discount card 

• A supportive and reflective team culture, including regular opportunities for learning and development 

• Space for reflection, discussion, and shared problem-solving 

• Team connection and celebration, recognising the importance of community within our work 

We are a learning organisation. We are open, reflective, and committed to continually improving how we work — for women, and for each other.

Senior Data Manager

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Senior Data Manager

• A senior data leadership role sitting at the heart of the Data & IT function, reporting to the CFO and working in close partnership with the Senior IT Manager — with this role taking lead responsibility for all things data
• Own and lead the charity's data strategy, working collaboratively with senior leadership to shape a forward-looking, insight-driven organisation
• Take full ownership of CRM operations (Raiser's Edge NXT), driving adoption, optimisation and continuous improvement to ensure the charity is truly getting the most from the system — unlocking the data, trends and insight within it
• Hold overall responsibility for the Charity Automation Roadmap, driving systems integration and automation to reduce manual effort and improve data flows across the organisation
• Develop Power BI dashboards and reporting frameworks that bring data to life — putting actionable insight into the hands of teams across the organisation
• Build strong, collaborative relationships across fundraising, finance and operational teams — translating business needs into practical technology solutions
• Champion data quality, GDPR compliance and governance, embedding robust standards and processes organisation-wide
• Line manage and develop a small data team, with a coaching-focused approach to performance and growth

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Role Overview

This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.

Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.

You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.

Key Responsibilities:

• Leadership & Team Management
• Programme Development & Delivery
• Monitoring, Evaluation & Reporting
• Member Support & Engagement

Please see the full Job Description & Person Specification below and on our website. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027
• Regular working hours, and no shift work (some very occasional weekends or evenings)  
• 3% pension contribution
• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
• Additional annual leave awarded for ‘long service’
• Opportunity to purchase additional annual leave
• Broadband allowance for home-based roles
• Life insurance after 12 months’ employment  
• Access to our Employee Support Programme and Mental Health First Aiders 
• Support to learn and develop 

How to apply 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria. 

We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

*Please note applications without a supporting statement will not be accepted* 

Closing date: Thursday 16th April 2026 at 11pm 

Interviews:  Monday 27th April 2026  

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Join our dedicated Reproduction Team and bring your veterinary expertise to a programme built on ethics, compassion and exceptional welfare standards. This is your chance to play a vital role in ensuring every puppy begins life with the very best foundations.

As our Canine Reproduction Specialist, you’ll work hand‑in‑hand with our Veterinary Surgeon to support successful, welfare‑focused breeding outcomes. Your insight and care will help maximise conception rates and litter sizes, while safeguarding the physical and emotional wellbeing of every breeding dog.

You’ll champion best‑practice reproductive care, influence high‑quality decision‑making, and help ensure that long‑term comfort, health and happiness remain at the heart of every breeding choice we make.

Based at our National Breeding Centre near Leamington Spa, you’ll work 35 hours per week between 8am and 6pm, Monday–Friday. You’ll also participate in a 1 in 4 weekend rota, ensuring continuous, outstanding care for our dogs.

If you’re passionate about canine welfare and want your work to have a lasting, positive impact, we’d love to hear from you!

What You’ll Do

• Carry out key reproductive duties, including cytology, progesterone testing and supervising matings, ensuring the highest standards of welfare and outcomes.
• Support clinical care for breeding dogs, applying your knowledge of canine anatomy, physiology and behaviour.
• Maintain accurate records, analyse reproductive data and contribute to continuous improvement across the breeding programme.
• Develop skills in ultrasound and reproductive techniques, including artificial insemination, under veterinary direction (full training provided).
• Work collaboratively with colleagues, volunteers and external partners, representing the breeding programme professionally.

What You’ll Bring

• Registered Veterinary Nurse with the Royal College of Veterinary Surgeons.
• Significant experience working in a veterinary practice.
• At least one year’s experience in a scientific or laboratory setting, with the ability and willingness to learn new techniques.
• Advanced knowledge of canine anatomy and reproduction, gained through academic study and/or practical experience.
• Strong understanding of canine behaviour, temperament and reproductive health.
• Good understanding of laboratory processes and equipment.
• Confident dog‑handling skills.
• Physical dexterity to safely supervise matings.
• Excellent communication skills and the ability to work effectively with colleagues at all levels.
• Competent user of Microsoft Office, including Excel and PowerPoint.

What We Offer

No two people with sight loss are the same — and none of our people are either. That’s why we’re proud to offer a range of person‑centred benefits designed to support each member of staff in the ways that matter most.

Our flexible benefits package includes a generous holiday allowance, a matched contributory pension scheme and access to discounts and cashback, giving you the freedom to choose the options that work best for you. It’s our way of showing how much our people mean to us and helping you feel supported both in and outside of work.

About Us

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Our client, The Centre for Transforming Access and Student Outcomes in Higher Education (TASO) is an affiliate What Works Centre, and part of the UK Government’s What Works Movement. Their vision is to eliminate equality gaps in higher education (HE). Their mission is to improve lives through evidence-informed practice.

​TASO was set up in 2019 and became an independent charity in April 2021. Their work focuses on the generation, synthesis and dissemination of high-quality evidence about effective practice in widening participation and student outcomes. They primarily focus on developing and disseminating causal evidence.

​Role:

​The Chief Research Officer will ensure the smooth and successful delivery of TASO’s Research & Evaluation programme, with overall responsibility for TASO’s Research and Evaluation budget. This will involve managing the staff involved in these functions to deliver TASO’s research, evaluation, synthesis and evidence mobilisation activities to time and within budget.
 
Working closely with the Chief Executive, the postholder will help shape TASO’s overall strategic direction and translate this into a clear programme of research and evaluation activity. They will lead and manage the teams responsible for research and evaluation to ensure that TASO’s strategies are delivered effectively on time and within budget.
 
The role includes overseeing the delivery of TASO’s research programmes, ensuring compliance, managing research funding rounds, and maintaining strong oversight of subcontracted work. The Chief Research Officer will also oversee the development and implementation of TASO’s evaluation strategy, including the commissioning and monitoring of evaluations and the effective functioning of governance mechanisms such as the Research Sub-committee and Evaluation Advisory Panel.
 
Working with the Chief Executive and Head of Communications, they will ensure a strategic approach to communications, dissemination and stakeholder engagement, strengthening awareness and uptake of TASO’s work across the sector. The postholder will champion the quality, accuracy and transparency of TASO publications and act as a credible and respected voice for robust service research and evaluation.

Key objectives:

• Act as overall in-house lead on all TASO research and evaluation activities, upholding methodological standards to ensure the production of high-quality casual evidence
• Plan and oversee TASO’s research and evaluation programmes, including ensuring adherence to all relevant procurement, legal and ethical requirements, delivery of research funding rounds and effective management of research and evaluation partners
• Take overall responsibility for the TASO research and evaluation budget, including budget allocation, forecasting, monitoring and reporting
• Lead resourcing and budgetary planning and reporting for the research and evaluation team
• Oversee the quality, accuracy and transparency of TASO research and evaluation publications
• Oversee the running of the Research and Evaluation subcommittee of the TASO Board to ensure effective scrutiny of the Research and Evaluation programme and a clear line of support for the Board to understand our work
• Act as ambassador and leader of TASO, speaking at external events about the TASO Research and Evaluation programme
• Provide line management for team members, with overall leadership for a team of seven
• Work with the Chief Executive to develop and monitor TASO’s overall strategic direction, and to translate this strategic direction into the effective operations and activities of the organisation
• Lead on work to mobilise Research and Evaluation outputs (e.g. through events, publications and stakeholder engagement) via effective liaison with the Communications team.

​Candidate:​

Education/qualification and training
Essential

• Undergraduate degree in relevant discipline PhD or Masters level qualification with evidence of applied research

Knowledge/skills
Essential

• Overseeing and managing research projects, including scoping, planning, delivering and reporting, and quality-assurance
• Confident and clear written and verbal communication, and the ability to review and edit others’ work in line with organisational style
• Considering and synthesising complex information into formats that are useful to a wide range of stakeholders, including senior managers, practitioners and the lay public.

Desirable

• Budget planning and monitoring
• Coordinating and influencing diverse stakeholders to deliver strategic. priorities, including building positive relationships and convening forums where stakeholders can be briefed and issues surfaced.
• Understanding of widening participation and/or student success agendas.

Experience
Essential

• Designing and implementing rigorous quantitative impact evaluations, including randomised controlled trials, difference in differences, regression discontinuity, and propensity score matching, particularly applied to policymaking
• Applying academic research to real-world problems
• Line and project management of staff with a range of development needs, including developmental coaching and performance management
• Managing multiple projects and competing demands.

Desirable

• Commissioning and overseeing external research providers
• Developing and delivering capability-building presentations and workshops for professional audiences.

Personal characteristics/other requirements
Essential

• Committed to evidence-led decision-making
• Determined, resilient and optimistic approach to work
• Able to advocate for robust evaluation and build enthusiasm and capacity in non-expert collaborators. ​​

Apply:
​
Please review the Job Pack for full details.

​To apply, please send of a copy of your CV together with a separate personal statement (maximum 2 sides of A4) outlining why you’re interested in the role and how you meet the person specification, to Tim Hamilton-West at Whiton Maynard, via the link below. 

Please note that you must already have the right to work in UK to apply for this role.
 
Closing date: Monday 13 April (1pm)

​As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.​

We are looking for a Coordinator to help our small Quaker peace organisation to continue to thrive when our current Coordinator retires at the end of 2026.

You will work with NFPB trustees and members to support Quakers in the North of Britain in their peace work, which covers a wide range of issues. As the only employee, you will need to be self-motivated, flexible and able to work with volunteers and other organisations. The role includes planning and arranging events, networking, communications and administrative tasks. We are looking for someone who is passionate about helping others work for peace.

We would like the new Coordinator to be in post by early October to allow a reasonable handover with the current Coordinator.

NB: Whilst the office is currently in Bolton, this may move if a different location is more appropriate for the succesful candidate

We have an exciting opportunity for an Independent Domestic Violence Advisors to join the DRIVE team in London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.

As a DRIVE Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
• Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

You will need to:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
• Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The role

As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.

You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards. 

This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.

This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.

To succeed in this role, you will be:

• Resilient and calm under pressure

• A strong communicator and confident decision-maker

• Flexible and proactive in a fast-paced and evolving environment

• Organised, responsive, and capable of leading others through change
   

You’ll also bring experience of delivering advice and working with diverse client groups.

The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.

Role profile

Team Leadership & Line Management

• Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners

• Conduct regular supervision, appraisals, and performance reviews.

• Support with recruitment, induction, and development for advisers and supervisors.

• Promote a culture of collaboration, learning, and inclusion.

Service Delivery Oversight

• Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).

• Monitor session flow and respond to operational pressures and safeguarding issues.

• Manage rota planning and resource allocation in response to demand.

Quality & Compliance

• Oversee quality assurance and ensure advice meets Citizens Advice standards.

• Conduct case checks, Independent file reviews, and support remedial action where needed.

• Promote continuous improvement and respond to client feedback or complaints.

• Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
   

 Technical Support & Guidance

• Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers

• Ensure technical knowledge is shared and updated across the team.

• Contribute to internal training and CPD activities.

Training & Development

• Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.

• Monitor attendance at refresher events and promote a learning culture.

• Liaise with internal trainers to coordinate support and capacity building across teams.

• Ensure own training and professional development is kept up to date in line with role requirements.

 Service Development & Data Monitoring

• Use data, KPIs and trends to inform improvements and plan service delivery.
  Support the development and implementation of new projects and funding bids.

• Engage with partners and stakeholders to extend service reach and impact.

Research and campaigns

• Assist with research and campaigns by providing information on clients' circumstances and current issues faced 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues and campaigns. 

  Person specification 

Essential: 

• At least 1 years’ experience supervising advice services or managing advice teams.

• Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).

• Proven ability to manage people and deliver operational leadership.

• Experience conducting case checks and applying Citizens Advice quality standards.

• Strong interpersonal and problem-solving skills.. 

• Have access to a vehicle and be willing to travel to locations across Doncaster 

• An understanding of local and national issues that may affect those accessing the service provision 

Desirable:

• Experience of building relationships with partners and external organisations 

• Experience of working within a community setting

• Proven experience of working towards and achieving targets and running funded projects 

• Experience of providing advice 

• Familiarity with Citizens Advice systems and service models.

In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

Terms and conditions

• Full time salary £28,000 -  £31,700 per annum depending on experience

• Hours - 37 hours per week with some requirement for out of usual office hours remote supervision

• A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days. 

What we give our staff

We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.

At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:

• Access to the Cycle to Work scheme, promoting healthy, sustainable travel

• Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy

• A tailored induction and ongoing training, with opportunities for continuous professional development

• A collaborative, supportive team environment with regular peer support and knowledge sharing

The option to join our pension scheme through NEST, including employer contributions to support your financial future

Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.

Our values

We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.

We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.

We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.

3 things you should know about us

1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.

2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.

3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

How Citizens Advice Doncaster Borough works

We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.

We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff.  Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.

We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.

Overview of Citizens Advice

The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.

This role sits our network of independent charities, delivering services from

• over 600 local Citizens Advice outlets

• over 1,800 community centres, GPs’ surgeries and prisons

They do this with:  

• 6,500 local staff

• over 23,000 trained volunteers

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Norwich.

Location: IntoUniversity Norwich
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 13th April 2026
Start date: As soon as possible, to be agreed directly with the successful candidate

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Senior Research Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
 

Job Summary - Senior Research Officer

We are seeking a confident and organised Senior Research Officer to join our small but ambitious Research Team. This is a hands-on role with real scope to contribute to how we fund and manage research, and to make a genuine difference to a programme that's helping to save lives.
 

The Senior Research Officer will lead the delivery of our grant funding processes from end to end - managing application rounds, overseeing the active portfolio, coordinating our scientific committees, supporting our research events and leading our approach to patient and public involvement in research. Working in a small, specialist team means you'll also have real scope to contribute ideas, help improve how we do things, and play a meaningful part in the development of the research programme beyond the day-to-day.

Interviews will be held on Thursday 16 April.

If you have a track record in grants administration, bring experience, confidence and good judgement, and are genuinely committed to making research funding work well, we want to hear from you.

 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

GMRC is seeking a highly skilled, trauma informed and compassionate Senior Counsellor to join our therapeutic services team. This is a crucial role offering specialist counselling to women affected by rape and sexual abuse, while also contributing to the leadership, development and quality assurance of our counselling service.

As Senior Counsellor, you will deliver high‑quality, trauma‑informed one‑to‑one counselling, carry out assessments, manage a clinical caseload, and provide guidance to volunteer and trainee counsellors. You will work closely with the Counselling and Services Manager to support service coordination, safeguarding, risk management and continuous service improvement.

We are looking for someone who brings strong clinical experience, deep understanding of trauma and gender‑based violence, and a genuine commitment to empowering survivors. You will be organised, reflective, emotionally resilient, and confident working both independently and as part of a team. This role plays a vital part in ensuring our therapeutic services remain safe, accessible, inclusive and survivor‑centred.

If you are passionate about supporting survivors, committed to high‑quality trauma‑informed practice, and ready to make a meaningful difference, we would love to hear from you.

Join us and help ensure women across Greater Manchester receive the safety, support and healing they deserve.

PLEASE NOTE

this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

Benefits:

- Generous annual leave (30 days a year exc. BH)

- Pension contributions

- Free on-site parking

#counsellor #counselling

Policy Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Sumnmary for Policy Officer 

We are looking for a Policy Officer to join our Policy and Influencing team. You will build on your policy experience, responding to and shaping policy to ensure it drives real change for people affected by bowel cancer. You will turn complex issues into clear, actionable insight for colleagues, partners, and decision-makers, and contribute to evidence-informed positions that support the charity in influencing health policy. You will also lead on your own policy areas and work closely with our bowel cancer community to ensure their experiences inform and shape our work.

Person Specification

Qualifications and Experience

• We welcome applicants from a broad range of experience and background, specifically spanning policy, science or health
• Some direct experience of working on policy issues in health, or a relevant sector, and a willingness to develop these skills further, alongside an interest in those issues affecting bowel cancer patients.

Knowledge, skills and abilities

• Good verbal, written communications and presentation skills with the ability to communicate effectively and adapt style to different audiences. Including the ability to explain information clearly and encourage colleagues to understand different points of view
• Proven ability of strong analytical and research skills to identify and solve a range of problems
• Good interpersonal, influencing and negotiating skills
• Understanding of the health policy and political environment
• Excellent organisational, time and project management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines on defined work areas
• Proven ability to support the day-to-day management of specified projects, proving some technical input in the project planning stage.
• Knowledge of the health service and health service policy issues. Awareness of cancer issues and bowel cancer in particular is desirable

Please refer to the Job Description for further details. 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Health Professional Education and Engagement Manager

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment and care pathways. As Health Professional Education and Engagement Manager you will play a central role in helping us achieve this. With a focus on developing networks in primary care and developing existing relationships with CNS’s and secondary care health professionals, you will work across the UK to understand the needs of these stakeholders and identify ways in which we can support them. You will lead the development of our health professional education programme, combining live education events with online learning modules.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.