Assistant account support coordinator jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
UKATA is the leading professional body in the UK for those learning and practicing Transactional Analysis (TA). Founded in 1974, UKATA has grown into a vibrant community of over 1100 members, from curious learners to advanced practitioners, all dedicated to the growth of TA theory and practice. UKATA is an organisational member of the UK Council for Psychotherapy (UKCP) and the European Association of Transactional Analysis (EATA).
The Opportunity
This is a key operational role at the heart of UKATA. You’ll combine day-to-day operational coordination with responsibility for agreed projects and organisational improvements. You’ll also support members, governance, communications and events, working closely with the Managing Director, contractors and volunteers to help deliver an excellent experience for our members.
No two days are the same. One day you might be coordinating an online event, updating our website or producing reports from our membership management system to support decision-making. The next you could be designing an internal process, supporting our National Conference or leading a new organisational project.
What You'll Do
- Play a central role in the smooth day-to-day running of UKATA and helping improve how we work
- Lead key projects to improve systems, processes and the member experience
- Support members, governance and UKCP registration processes
- Maintain and develop our CRM, website and digital systems
- Help deliver communications, events and member engagement
- Work closely with trustees, volunteers and contractors to support the organisation
- Build relationships with members, registered training providers and other stakeholders
About You
We’re looking for an organised, proactive and collaborative professional to join our small team – someone who:
- enjoys bringing structure to a busy and varied workload
- is proactive and confident using their initiative
- likes turning ideas into practical action
- builds positive working relationships with a wide range of people
- communicates clearly and professionally
- enjoys balancing day-to-day administration with longer-term projects and improvements.
What We Offer
This role offers the chance to work with a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- Flexible, remote working arrangements, with regular UK travel
- A varied role with genuine ownership and opportunity to shape how we work
- A supportive, collaborative team, working closely with members and volunteers across the UK
- Ongoing learning and professional development
- Employer sick pay scheme
- Employer pension contribution
- Reasonable travel and accommodation expenses for work-related travel.
- 33 days annual leave per annum (FTE), including bank holidays
Location and Working Hours
This is a home-based role with flexible remote working arrangements. Regular travel across the UK is required to support conferences, trustee and committee meetings, planning days, and other organisational activities. On average, this is expected to be around once a month, although the level of travel will go up and down, with some periods busier than others. Reasonable travel and accommodation expenses will be reimbursed in line with UKATA policies.
We are looking for someone who can work 30 hours across at least four days a week, primarily during normal weekday office hours. Some flexibility will be required to attend occasional evening meetings and weekend events.
Salary
The full-time equivalent salary for this role is £40,000. The pro rata salary is £32,000.
Thank you for your interest in working with UKATA. We look forward to reading your application.
Registered Charity
1 - 5
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 (part-time or job share is not available for this position).
Salary: £25,000
Location: Primarily office-based in Hemel Hempstead, with regular travel around the community required and some flexible working offered.
Reports to: Senior Events & Community Fundraiser
Requirement: Access to a car is essential
Are you looking for a role where no two days are the same? This could be it.
We’re looking for an enthusiastic and organised individual This is an entry-level role ideal for someone looking to launch their career in the charity sector. No prior professional experience in fundraising is required, as full training will be provided.
As our Events & Communications Assistant, you’ll be right at the centre of everything we do - helping deliver engaging events, creating content that connects with people, and bringing our work to life.
You’ll work closely with our Fundraising & Communications team to plan and deliver events, promote them across digital channels, and ensure everything runs smoothly behind the scenes. From coordinating logistics to posting on social media and supporting supporter communications, you’ll play a key role in making things happen.
This is a hands-on role that includes the practical delivery of events. You’ll be involved in setting up and packing down, transporting equipment, and supporting on-site logistics. This can include lifting and moving equipment, putting up gazebos and stands, and driving the event van.
About you
· You’re super-organised and able to juggle multiple priorities with ease
· You’re proactive, positive and ready to roll your sleeves up
- You’re comfortable taking a hands-on approach to events, including lifting equipment, setting up spaces and supporting logistics You enjoy working with people and delivering great experiences
- You’ve got strong communication skills, confident on social media and able to bring ideas to life
- You’re confident using Microsoft Office and quick to learn new systems
- You’ve got a sharp eye for detail and take pride in getting things right first time
- You’re motivated by making a genuine difference through your work
How to apply
Read the full Job Description & Personal Specification.
We will not accept a general CV for this role. Instead, please fill in the DENS Application Form and include your Supporting Statement.
We’re recruiting on a rolling basis and will close this vacancy once a suitable candidate is appointed. We aim for an August hire for a September start, so early applications are strongly encouraged.
Please advise us should you require adjustments to be made for you at interview.
Extra info re benefits……
Why join DENS?
You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.
Benefits include:
- 25 days or equivalent annual leave, excluding Bank and Public Holidays
- One additional day of annual leave after each 5 years’ service, up to 3 days.
- Flexible working environment
- Medicash plan, including Virtual GP, some dental and optical cover
- Employee assistance programme – 24/7 mental health support helpline
- Blue Light Card discounts
- Professional development and training, including on-going access to e-learning platform
- Staff Networks, Wellbeing Days and whole team events
- One day to volunteer for DENS or another organisation
- NEST pension scheme
About DENS
Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.
We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills, and confidence to take the next step in their lives.
Registered Charity
51 - 100
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.
The client requests no contact from agencies or media sales.