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Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, they believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.
The charity’s goal is to change mental health services for the better: to make them more accessible, more people centered and of a higher quality. Change Mental Health want to do exactly what their name suggests; to change the stigma around mental health and mental illness, so that more people can access the support they need.
Fundraising at Change Mental Health is highly relational and deeply people‑focused. This brand new Fundraiser role offers the chance to build meaningful relationships with supporters, volunteers, community groups and businesses, many of whom are motivated by personal connections to mental health. Each week in the Fundraiser role will be different, and much of the role takes place outside the office, including attending events, meeting fundraisers, visiting corporate partners and representing Change Mental Health across Scotland.
This role could suit someone with experience within a fundraising team who is looking to broaden their scope, work in a national charity or work for a cause thats positively impacting mental health.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Tuesday 26th May
Interviews are expected to be held on Thursday 4th June
You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.
You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained. You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users.
You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice.
Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team.
Full Time: 37 hours per week
There will be one regular evening/ week, and occasional other evening and weekend working required.
Salary: £34,000 inclusive London Weighting
Closing deadline for submission of application: 10.00am Monday 1 June 2026
Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm
N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBTQ+ affirmative resources, providing crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers.
This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans and support, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health group, and LGBTQ+ social connections & activities group.
Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.
elop is a well established thriving and award-wining London based community-led LGBTQ+ mental health & wellbeing charity offering a range of high-quality and professional mental health, counselling and wellbeingsupport services to lesbian, gay, bisexual and trans (LGBTQ+) communities.
There will be one regular evening/ week and occasional other evenings and weekend working required.
NB: There will initially be both in-person office-based working with some remote home-based working required whilst we’re awaiting completion of building works and relocation to new premises
Interviews will take place Friday 26 June 2026 between 9.30am – 15.00 pm
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.