Auditor jobs

Title: Human Resources Lead.

Reports to: Head of Operations.

Responsible for: No direct reports at this time.

Employer: Norfolk Rivers Trust (NRT).

Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile.

Job term:  This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period.

Hours of work: 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid.

Annual leave entitlement: 25 days plus public holidays (pro rata for part time).

Salary: £36,874.00 - £41,019.00 (0.6 FTE) dependant on experience.

Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution.

Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance.

Right to work in UK: All applicants must have the right to work in the UK.​

About the HR Lead role

As Norfolk Rivers Trust’s first dedicated HR professional, the HR Lead will play a pivotal role in shaping and implementing effective people practices that align with the organisation’s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Lead will offer expert guidance and operational support across the entire employee lifecycle.

This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices, updating policies, to leading wellbeing initiatives.

Above all, the HR Lead will be instrumental in nurturing the Trust’s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Lead will also support the Senior Management Team in developing and delivering a long-term people strategy.

Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available.

Key duties and responsibilities

HR Policy and Compliance

• Develop, implement, monitor and maintain HR policies and procedures ensuring they comply with employment legislation and reflect best practice. 

• Ensure policies are communicated clearly and are accessible to all staff. 

• Regularly review policies to ensure alignment with the culture and strategic direction of the Trust. 

Employee Relations

• Provide guidance to managers on a range of employee relations matters including absence management, performance concerns, disciplinary and grievance processes, flexible working, and annual leave. 

• Ensure processes are legally compliant, fair, and consistent.

• Coordinate complex or sensitive employee relations casework in collaboration with line managers and external advisors where appropriate.

Line Manager Support

• Act as a key advisor to line managers, providing coaching, tools and resources to help them manage their teams effectively.

• Deliver training and guidance on key HR topics (e.g. performance management, recruitment best practice, probation and employee wellbeing).

Recruitment and Onboarding

• Manage the recruitment process, reviewing job descriptions, advertising vacancies, shortlisting applications, overseeing interview process.

• Ensure inclusive and equitable recruitment practices are followed. 

• Manage new starter onboarding, ensuring new starters have a positive and structured induction experience.

Employee Lifecycle Administration

• Oversee all HR administration, including issuing contracts, processing changes to employment and managing leavers. 

• Maintain accurate and up to date HR records and use NRT’s HR database to ensure compliance with data protection and GDPR requirements.

Performance and Development

• Coordinate the performance review process (including appraisal, probation and the annual staff survey), providing support to managers to ensure a consistent approach. 

• Develop and support the implementation of learning and development policy and initiatives, including career development plans and staff skills audits.

Systems and Payroll

· Implement and maintain a HR management system.

• Liaise with the Finance team to ensure accurate and timely payroll processing, including salary changes, benefits and statutory deductions to administer payroll and payroll records.

 HR Data and Reporting

• Produce HR data and reports (e.g. staff turnover, absence, diversity data) to feed into the management team and use data to make recommendations regarding future practice.

• Use HR data to identify trends and make recommendations for improving people management practices. 

Strategic HR Support

• Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation (e.g. workforce planning, reward, and staff engagement). 

• Promote and drive delivery of the Trust’s equity, diversity, and inclusion priorities, through advice monitoring and collaboration. 

• Work with Senior Management Team to contribute to and drive HR strategy development and implementation, including reward strategy, recruitment and selection strategies, talent and succession planning, alignment between HR strategy and business goals, supporting change management processes.

Health, Safety and Wellbeing

• Collaborate with designated health and safety leads to develop and implement systems and procedures to create a safe working environment, drawing on specialist advice as appropriate.

• Ensure HR-related policies and processes reflect the organisation’s duty of care to staff, including wellbeing initiatives and support systems. 

Other

• Other duties as necessary.
• Clear commitment to the vision and values of Norfolk Rivers Trust.

Employee benefits:

Employee assistance programme.

Free eye test and support with cost of glasses.

Enhanced leave policies including maternity, paternity and sickness.

Excellent pension scheme.

Flexible working opportunities.

Application process

To apply, please send your completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email to by 9.00 on Monday 29th September 2025.

Interviews will take place on Monday 6th October or Tuesday 7th October in person or on Teams.

Second interviews will take place the week commencing Monday 13th October in person.

Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.

Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.

Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you!

The Role 

The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include:

• Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters.
• Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making.
• Ensuring IT services are robust, compliant and futureproofed.
• Acting as Data Protection Officer (DPO) for the organisation.
• Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams.

The Person

We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers.

This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region.

Why HNHA?

Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:

• Health insurance from WPA
• 3 X Life cover with company pension
• Paid massages
• 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
• Long Service Awards: Celebrate milestones with rewards.
• Annual staff awards evening
• Events for Staff & Families: Regular gatherings to foster connection and fun.
• Access to Blue Light card
• Free on-site car park
• · Free meals on shift as well as tea, coffee and water
• · Nearby station and buses for commuting.

The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

CEO

We are looking for an experienced leader to join the charity in this part-time role.

Position: CEO

Location: Milton Keynes

Hours: Part-time, 3 days/22.5 hours per week

Salary: £65,000 pro rata

Contract: Permanent

Closing Date: 17 September 2025

The Role

The current CEO, Denise Stygal-Watson, has done a fantastic job since joining the charity over four years ago and will be handing over an organisation at an exciting time in its development. We have a strong senior management team in place, enjoy robust processes, solid reporting, accountability and financial rigour and, while there are inevitably challenges, there is everything to play for going forward.

Great work has already been done but the charity needs to continue to build its network, develop partnerships with local companies, as well as grow its donor income, including legacies, to build on its base of earned income from its retail revenue. Ambitious for our growth and commercially minded, our new CEO will have the opportunity to make a significant impact and to focus externally, to be the ambassador for Age UK Milton Keynes, to raise its profile and promote the opportunities available to the people and organisations who can benefit from partnering with us.

Main responsibilities include:

• Strategic leadership and vision
• To provide clear and forward-thinking leadership to ensure Age UK Milton Keynes remains resilient, relevant and impactful in a changing environment
• Financial leadership and fundraising
• To grow income from all sources, encouraging new avenues of income generation through services and growth.
• To be responsible for the effective, strong leadership and management of the staff, volunteers, the organisation and its resources.
• Governance and compliance
• Service development and delivery
• To actively promote, explore and develop ways of working with organisations and statutory agencies within Milton Keynes

If you feel you are the right person to join our board, we would be delighted to hear from you!

About You

We are looking for someone with a proven track record of leadership and management across a range of responsibilities at senior level – ideally gained in the corporate sector.

You will also have:

• Substantial experience of business planning development and delivery
• Financial acumen – experience of financial management and control, including budget oversight and cost control
• Knowledge, experience and understanding of strategic planning and service development planning; including facilitation, implementation and review/evaluation and organisational change
• Track record in driving and supporting fundraising growth, developing networks and working with funding partners
• Demonstration of influencing and developing relationship with key stakeholders and senior opinion leaders including local authority or similar
• Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation

The Organisation

Age UK Milton Keynes was established in June 1978 as Age Concern and became Age UK Milton Keynes when Age Concern and Help the Aged were merged in 2011. Age UK Milton Keynes is a local independent charity working to improve the quality of life for all older people living in Milton Keynes.

At Age UK Milton Keynes we are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee/volunteer to feel respected and able to give their best. In the search for our new CEO we would be particularly pleased to receive applications from people who come from groups that are often underrepresented, knowing that our work only benefits from a truly diverse staff team.

You may have experience in other areas such as COO, CEO, Chief Operating Officer, Chief Executive Officer, Managing Director, Deputy CEO, Deputy COO.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Recovery Worker to play a pivotal role in our Hestia Blackfen Recovery House in Blackfen.

Sounds great, what will I be doing?

During the night hours, a key responsibility is ensuring the overall security and safety of both the building and its service users. This involves regular health and safety checks, monitoring emergency alarm systems, CCTV surveillance, and conducting routine patrols throughout the premises. Staff are expected to co-produce risk assessments, crisis plans, and support and safety plans in collaboration with service users, their families, and professionals to reflect individual needs and circumstances. Providing person-centred support is essential, particularly during periods of crisis or mental health relapse, and includes offering intensive help around substance misuse by promoting harm reduction and safe use. Night staff also support service users in achieving outcomes related to health, economic wellbeing, personal safety, and meaningful engagement, while responding effectively to emergencies and ensuring accurate reporting. Additional duties include caretaking responsibilities such as managing housing issues, completing cleaning tasks as outlined in the rota, and conducting flat checks as necessary throughout the night to maintain a safe and supportive environment.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have demonstrable experience supporting individuals with mental health challenges and complex needs, with a strong preference for those who have worked with people experiencing substance misuse issues. They will possess a deep understanding of recovery-focused approaches and co-production, along with a solid awareness of the social and personal issues affecting this group. The role requires the ability to design and facilitate engaging activities that reduce anxiety, build self-confidence, and support clients in planning and pursuing their own recovery goals. The candidate must be highly motivated, maintaining excellent service delivery and support standards even when managing unpredictable or challenging behaviours. A thorough knowledge of relevant legislation—such as welfare reform, the Care Act, and housing pathways—is essential for supporting clients in crisis. They should be confident in engaging service users in assessments and co-producing, implementing, and reviewing support and safety plans, ensuring all documentation is accurately recorded and regularly audited. Proficiency in MS Office and other case management systems is necessary, as is an understanding of basic building safety and maintenance issues. Strong verbal and written communication skills are required, as well as the flexibility to work evenings, weekends, and bank holidays. Additionally, the candidate must be capable of handling and recording financial transactions, including petty cash, with precision and accountability.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Experienced in youth accommodation support services?
Ambitious Senior Support Worker looking to step up?
Or maybe you are leading a team but aren't happy where you are?
 
We want to hear from you!
 
We are currently seeking a Team Manager to play a vital role in ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire, Worcestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll be based mainly at our Cheltenham headquarters, working Monday to Friday, with occasional weekend cover if needed. Please note that due to the location of our properties, successful applicants will need to have a full UK driving licence and access to their own vehicle. Experience in supporting young people with independent living, and management is essential. We are also offering a £2,000 welcome bonus to any successful external applicant (please see bottom of advert for full details).
 
Why should you consider this opportunity?
 
Work with and lead an established team, with the average length of service over 3.5 years.
Support from a very well established and tight knit senior management team with decades of experience.
Implement new initiatives, developing a service which has grown in the last 5 years from a few properties to 20 across 5 counties.
 
You'll re-enforce, positive support being delivered and establish the same standards in new placements.
 
You'll lead and develop your senior support workers and the team implementing a strengths-based, trauma-informed approach to empower young people in improving independent living skills.
 
You'll ensure the rota is covered with suitably trained staff and help with on-call duties shared amongst all managers.
 
Who are we?
 
Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
 
Why join us?

• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhanced pension
• Enhanced sick pay
• Death in service benefit
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• 45p Business Mileage^^
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Manager for support when needed.

 
Are Your Values Aligned with Ours?
 
We look for staff who embody our SPIRIT values:

• Show gratitude and appreciation of others.
• Demonstrate personal and professional Pride.
• Integrity is everything.
• Reflect and learn.
• Continuous Improvement.
• Take your best self wherever you go.

 
Apply Today if you share our values and are ready to make a meaningful difference.
 
Terms and conditions of welcome bonus:
 
- Only available to people who have never previously worked for CCP
- Structured as two payments, 50% after your first successful month and 50% paid after successfully completing your probation period, provided you aren't working your notice period
- The welcome bonus is only payable for contracted positions, not bank/sessional workers
- Unlike other welcome bonuses, we will pay the NI and tax so that you take home the full amount
 
Position: Team Manager (999)
Hours: Full-time 37.5 hours per week
Contract: Permanent
Location: Gloucester, Worcester and surrounding areas.
Pay: £26,550-£29,400, depending on experience

Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed.
 
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
 
Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
 
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 30 in total). Purchasing additional holidays is capped at 5 per year.
 
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
 
INDHP
 
REF-223708

Salary: £30,220 per annum
Hours: Full time
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + 3 closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Desktop Support Engineer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Complete responsibility for the helpdesk queue. Taking ownership of all calls logged and working with ICT team members to find an effective resolution.
- Installing, troubleshooting, diagnosing, maintaining, upgrading and auditing all applications, hardware and equipment to ensure optimal workstation performance.
- Working with the ICT team to ensure the NHF's ICT infrastructure is effective, up to date, secure, resilient, able to support the current environment but also capable of providing for future developments in technology.
- Ensuring that all systems and configuration documentation is kept up-to-date.

The successful candidate:
The successful candidate will be able to demonstrate:

- Windows Server Administration experience.
- Managing Office365 implementations including MS Teams and SharePoint. Experience of administering Exchange Online.
- Understanding of building and deploying laptop and desktop PCs using a standard image.
- A thorough knowledge of TCP/IP, LANs, WANs and VPN technology.
- Good communication and customer service skills with the ability to listen, engage and resolve colleagues' issues in a friendly and supportive way.
- Good Troubleshooting skills.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 14 September 2025
Interview date: 1st stage: 24 September 2025; 2nd stage: date TBC

Contract type

Fixed Term, 12 months

Location

Whittington

Hours

Part time (30 hours per week)

Annual salary

C1 £27,355.42 to C3 £30,308.00 - pro rata for part time hours

Review date

26/08/2025

Working closely with the Group HR Manager and the wider workforce, the HR Assistant will manage the employee lifecycle in the four areas of recruitment, onboarding, retention and offboarding. The HR Assistant will provide an encompassing HR service throughout every stage of the employee’s experience throughout their employment life cycle. This will ensure that managers and employees are equipped with best practice to foster a high-performance culture and support Organisational Development throughout.

Qualifications

Desirable

·Level 3 CIPD qualification

·CIPD membership

Knowledge and experience

Essential

·Experience of recruitment and onboarding

·Experience of using a HR information system

·Strong proven background in administration

·Experience working with confidential and sensitive information

·Experience in an HR administrative or support role

Desirable

·Experience of working in a healthcare, charity or not-for-profit setting

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong administrative and organisational skills

·Good understanding of HR processes and best practice

·Familiarity with employment legislation and GDPR compliance

·Ability to maintain accurate records and documentation

·Confident communication skills, both written and verbal

·Understanding of confidentiality, discretion, and safeguarding

·Strong attention to detail

·Reliable and flexible with a proactive approach

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 

• Growing and transforming our direct care and support 
• Delivering more practical information and support 
• Leading in shaping the end-of-life experience

Job Description

Are you a compassionate and dedicated nurse with a passion for palliative care? We are looking for a Senior Nurse to join our North West London team and make a meaningful difference in the lives of those affected by dying, death, and bereavement.

As a Senior Nurse, you will manage a team of Registered Nurses, Nurse Associates, and Healthcare Assistants, ensuring the delivery of high-quality palliative care services. You will support the Clinical Nurse Manager in promoting a positive working environment and oversee the provision, supervision, coordination, and quality review of clinical services.

Key Responsibilities:

• Provide hands-on care and act as a professional role model.
• Develop and implement best practice initiatives.
• Coordinate patient activity and ensure high standards of care.
• Manage staffing levels, budgets, and resources.
• Lead and support the team, including recruitment, training, and performance management.
• Ensure effective communication with patients, families, and the wider community.
• Participate in clinical governance, audit, and quality improvement activities.

Job Structure : Permanent; Full Time 37.5 Hours/Week

Shifts    : 9:00am – 5:00pm Monday to Friday and occasional night shifts.

Salary   : Marie Curie Pay Scale Band 6 (aligned with AFC) £38,682 - £46,580 per annum Plus, Enhancements

Based   :  Hybrid – Primarily home based. There will be occasional requirements to work night shifts at Clayponds Hospital, as necessary and mutually agreed upon.

What we are looking for:

• Registered Nurse on NMC Register with a relevant qualification and experience.
• Experience in caring for patients with palliative care needs.
• Strong time management skills and committed to providing high-quality care.
• Experience in observation and assessment of clinical practice, to determine standards of care
• An understanding of specific needs of patients approaching end of life and in the terminal phase.
• Excellent communication and team-working skills.
• IT literate and able to travel as required.

Marie Curie Benefits Package:  

• Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)  
• Marie Curie Group Personal Pension Scheme  
• Loan schemes for bikes; computers and satellite navigation systems    
• Help with eyecare cost (T & C’s apply)   
• Entitled to Marie Curie Blue Light Card   
• Entitled to Benefit Hub Discount Scheme  
• Life assurance – for all employees  

What’s in it for you: 

• Annual leave allowance - 27days plus 8 public holidays (pro-rated) 
• Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service) 
• Marie Curie Contributary Pension Scheme 
• Continuous Professional development – (Marie Curie supports and encourages personal and professional development) 
• Industry leading training programmes 
• Life Assurance 
• Generous enhancements. 

Advert Closes: 4-September-2025

To view the job description, please click here

Application Process 

To apply, please complete an online application, enclosing your CV and a cover letter that explains how you meet the person specification and why you want to work for Marie Curie.

For more information or an informal chat please contact us.

Additional Information

This role will be subject to receiving an enhanced DBS criminal record check. 

We reserve the right to close this vacancy early. 

Agencies need not apply.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests.

Why work for us?

At CARE International UK (CIUK), we fight global poverty and deliver lasting change in some of the world’s most challenging contexts. To do this effectively, we must uphold the highest standards of integrity, transparency, and accountability.

Joining us means being part of a mission-driven organisation where your skills directly protect our reputation, financial sustainability, and ability to create impact. You’ll work with passionate colleagues across the globe, enjoy a supportive hybrid working culture, and have opportunities to grow and develop professionally while contributing to meaningful change.

About you

You’re a compliance or risk professional who thrives on tackling complexity and finding solutions. With proven knowledge of UK charity law, GDPR, anti-financial crime legislation, and fundraising compliance, you’re confident advising on governance and regulatory matters at all levels.

You combine sharp analytical skills with the ability to explain complex regulations simply. Integrity, independence, and attention to detail come naturally to you, and you can build strong working relationships across teams and cultures. Experience in the charity or international development sector is a strong advantage, as is a genuine commitment to equity, diversity, and inclusion.

About the role

As our Compliance Specialist, you will play a central role in ensuring that CIUK operates with integrity and confidence in a complex global environment. Reporting to the Risk and Internal Audit Manager, you will be the organisation’s lead expert on compliance — from charity law and fundraising regulations to data protection and anti-financial crime measures.

This is both a strategic and hands-on position. You will advise senior leaders and trustees on regulatory obligations while working closely with teams across the organisation to embed a proactive culture of compliance. Your work will span everything from guiding fundraising campaigns to meet regulatory standards, to coordinating due diligence on international partners, to leading the organisational response to compliance incidents.

You will also shape and strengthen our internal frameworks by overseeing whistleblowing processes, leading investigations, and ensuring that policies, training, and reporting mechanisms remain robust and effective. At the same time, you will monitor emerging regulatory developments so that CIUK is always prepared for change and positioned to meet new challenges with confidence. This is a varied, influential, and rewarding role that ensures we remain a trusted partner to donors, regulators, and communities worldwide.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR Team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 28 September 2025

Interview date: 6 October 2025

Contract: Permanent

Hours: up to 35 hours per week (can consider less hours, 35 hours is full time)

Location: Finsbury Park London, in our purpose-built centre and gardens

Starting salary: £54,520 - £63,243 per annum

Closing date:  Monday 8th September 2025

Expected date of interviews: 17th-19th September 2025

Job ref: VA756

Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting?​

We have an exciting opportunity for a Senior Clinical Psychologist to work with an innovative and friendly multidisciplinary team at our London Centre.​

You will line manage and supervise highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You will report to the Adult Team Manager, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four-year strategy and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities.

About the role

This is a wide-ranging position, and your key areas of responsibility will include:

• To work with the Adult Team Manager and Heads of Clinical Services to implement FFT’s strategic goals. It will involve providing line management to paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland).
• To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
• Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit-based services.
• To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model “Pathways” (drawing on a range of evidence-based models for the presenting problems of the clients).
• Being an effective role model and leader to encourage, develop and enhance skills of others.​

About you

This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.

To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution.​

We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice.​

You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.​

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £54,520 - £63,243 per annum.

To view the Job Description and Person Specification, please visit our website.​

To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to an enhancedDBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Providence Row has been supporting homeless and vulnerably housed people since 1860. For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice and recovery programmes. 

 

About the role

• To account manage a portfolio of corporate donors. Ensuring regular communications with corporate partners through phone, e-mail and face to face meetings to ensure targets are met and strong, lasting relationships are developed.
• To assist with all levels of corporate administration, including; thank you letters; certificates; project reports; updating all correspondence and meeting information within the CRM database.
• Create and implement tailored stewardship plans to maintain and grow existing corporate relationships.
• Undertake appropriate research and briefing (for self and others) in preparation for initial meetings with potential corporate supporters, demonstrating agility and creativity along with comprehensive knowledge and understanding of Providence Row’s organisational strategy and services offering when engaging with potential partners.
• To support with corporate volunteering activities both on and offsite, ensuring volunteers have an engaging and impactful experience.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Could this be your next role? We are looking for a new Head of Finance to lead financial strategy at scale and influence decisions at the highest level at one of the UK's most respected conservation charities.

Head of Finance
Reference: AUG20259208
Location: Flexible in UK – With regular Travel to HQ in Sandy, Bedfordshire
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £70,490.00 - £80,025.00 Per Annum
Benefits: Pension Scheme, Life Assurance, 26 days annual leave

This is an exciting opportunity for a finance leader reporting to the Director of Finance, who can balance strategic vision with operational delivery, ensuring the finance function operates with agility and remains fit for purpose, providing well-informed financial decisions, transparency that are aligned with effective corporate governance. Striking this balance will be key to your success as Head of Finance.

What's the role about?

You will be accountable for a functional specialism covering the main RSPB charity, its subsidiary companies, and connected entities. This high-impact role is responsible for leading the development and coordination, of our financial controls and compliance across the RSPB, providing detailed, insightful financial analysis that supports the delivery of the RSPB’s strategic objectives.

With income and expenditure of around £200m annually, and a new finance system covering financial operations and systems integrations, you will bring proven expertise in managing large volumes of transactions, managing financial controls, running audits, and dealing with complex tax and contracts issues, leading the Financial Operations, Financial Control and Finance systems teams.

You will be a finance professional who not only brings strong technical expertise and experience but also demonstrates a clear commitment to our values and a collaborative approach to leadership. You will have the credibility and emotional intelligence to influence, engage and build trusted relationships both across the organisation and with external partners.

Essential skills, knowledge and experience:

• Qualified accountant, with at least 5 years post qualified experience.
• Outstanding analytical skills to understand complex financial performance, see the underlying major issues and strong communication skills to convey this in a simple and powerful
• Excellent knowledge of financial standards ,UK GAAP (FRS102), IFRS.
• Proven leadership and people management skills, able to develop team members for high performance and build a positive culture
• Excellent written and verbal communication skills to present, influence and represent the functional specialism at all levels
• Collaboration skills to build partnerships, navigate politics and manage conflicts
• Business management skills to understand strategy, business functions and decision-making
• Ability to evaluate incomplete, complex and large volumes of financial information, to develop and consider a range of options and make a recommended course of action
• Proven ability to translate strategy into action, developing programmes, prioritising and leading change
• Highly competent user of Microsoft office in particular Excel

Desirable skills, knowledge and experience:

• Knowledge of the charity sector and the frameworks within which we work, including Charities Statement of Recommended Practice (SORP)

Additional Information:

• This role is home based with the requirement to regularly travel to our UKHQ in Sandy, Bedfordshire (expected to be once per month) plus occasional travel to other locations as required (overnight stays may be necessary).

Closing date: 23:59, Friday 19th September 2025
We are looking to conduct interviews for this position from week commencing 29th September 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

As part of this application you will be asked to provide a copy of your CV and complete a short form. In the cover letter section of the form you will have the opportunity to explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: This is a woman only residential site, located in Brixton (South-East London) and benefits from great transport links, including convenient access to nearby train services. Kindly be aware that step free access is not available at this service. 

Salary: £30,600

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota varying 08:00 - 16:00 and 09:00 - 17:00, you may need to work outside these hours, including bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

About the role

We are looking for Deputy Service Manager to join OPD HASS Women Service. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future. Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System. 

You will provide line management and leadership to the team so they feel empowered to be productive and perform well within their roles to a high standard, ensuring service quality and continuous improvement. We’re looking for someone compassionate and experienced in understanding the criminal justice system and offender personality disorder, someone who brings empathy, tailored support and real dedication to help each resident thrive. The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are an organisation that embraces differences and encourages our staff to bring their professional but authentic selves to work! We’re looking for someone who is driven to provide high-quality, effective, and person-centred support to staff, colleagues, residents, and participants. You should thrive in both team and independent settings, be confident in leading and motivating a team, and maintain high morale within the service. We value compassionate, supportive, and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. If this sounds like you, take a look at our full JDPS and apply now!

• Experience and understanding to support who have personality disorder
• Understanding of the Criminal Justice System
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Criminal Justice | Personality Disorder | Residential Service | Womens Service | Social Care | Offender Personality Disorder | Deputy Management | Residential Manager 

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

 

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

 

 

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites