Board trustees jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
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Resilient and calm under pressure
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A strong communicator and confident decision-maker
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Flexible and proactive in a fast-paced and evolving environment
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Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
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Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
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Conduct regular supervision, appraisals, and performance reviews.
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Support with recruitment, induction, and development for advisers and supervisors.
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Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
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Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
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Monitor session flow and respond to operational pressures and safeguarding issues.
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Manage rota planning and resource allocation in response to demand.
Quality & Compliance
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Oversee quality assurance and ensure advice meets Citizens Advice standards.
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Conduct case checks, Independent file reviews, and support remedial action where needed.
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Promote continuous improvement and respond to client feedback or complaints.
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Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
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Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
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Ensure technical knowledge is shared and updated across the team.
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Contribute to internal training and CPD activities.
Training & Development
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Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
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Monitor attendance at refresher events and promote a learning culture.
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Liaise with internal trainers to coordinate support and capacity building across teams.
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Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
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Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids. -
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
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Assist with research and campaigns by providing information on clients' circumstances and current issues faced
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues and campaigns.
Person specification
Essential:
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At least 1 years’ experience supervising advice services or managing advice teams.
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Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
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Proven ability to manage people and deliver operational leadership.
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Experience conducting case checks and applying Citizens Advice quality standards.
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Strong interpersonal and problem-solving skills..
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Have access to a vehicle and be willing to travel to locations across Doncaster
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An understanding of local and national issues that may affect those accessing the service provision
Desirable:
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Experience of building relationships with partners and external organisations
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Experience of working within a community setting
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Proven experience of working towards and achieving targets and running funded projects
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Experience of providing advice
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Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
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Full time salary £28,000 - £31,700 per annum depending on experience
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Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
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A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
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Access to the Cycle to Work scheme, promoting healthy, sustainable travel
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Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
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A tailored induction and ongoing training, with opportunities for continuous professional development
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A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
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over 600 local Citizens Advice outlets
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over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
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6,500 local staff
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over 23,000 trained volunteers
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have passion and creativity for social media and communications as tools to bring people together?
Do you believe in the power of communication in building inclusive communities?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a Marketing & Communications Administrator (Freelance) to strengthen T&T’s existing links in Rotherhithe, Bermondsey and Canada Water: taking ownership of social media and promotion, enhancing our reach into minoritised communities, building our communications platforms and driving engagement, celebrating existing projects and activities, highlighting news and supporting new projects to thrive.
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 139 years of supporting people of all ages, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and other accessible activities for all members of the community.
T&T carries out a wide range of activities and events, but we need support and growing our voice. You’ll play a key role in ensuring that local people know about what we do, connect with our services and activities, and join us in celebrating our successes.
The role
In this role, you’ll be responsible for:
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Maintaining social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams
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Collaborating with management team to create effective, engaging reports to a range of funders and other stakeholders
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Leading on community fundraising initiatives with management team support
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Maintaining a unified tone and thematic approach across all media and marketing platforms
About you
You have a track record of developing and delivering excellent marketing / communication programmes in the third sector. You’re a seasoned content creator with experience of a range of online platforms and tools. You have an outward-looking approach and are passionate about building community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You might have experience of crowdsourcing or other types of income generation. You are passionate about the power of community to connect and support people.
About us
We are an energetic, experienced, and passionate team of 15 mostly part-time workers with a strong sense of shared purpose and a lively sense of community. You’ll have the chance to make a big contribution to a strong and innovative organisation which has solidified its reach and impact in recent years.
This role is 2-2.5 days per week, with flexibility for occasional evening and weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents .org .uk with your phone number and a suitable time for us to call.
The closing date is 9am on Thursday, 26th March, 2026
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.We won’t assess applications without one.
INTERVIEWS: We will be actively inviting applicants to interview
At Time & Talents, we want to create a world where everyone feels part of a community – and where nobody is left out, or left behind.
The client requests no contact from agencies or media sales.
You will be building great relationships with our Corporate members and involving them with the work of the trust and inspiring them to support our range of inspiring projects. You will use your networking skills at events to proactively find new corporate supporters, and retain our existing supporters by running corporate events on our nature reserves across the county. You will further develop our corporate volunteering offering, working closely with our land management team, creating great days out for our supporters’ employees that they’ll recommend to their colleagues.
You will be an active member of the Fundraising team, sharing skills and ideas at regular meetings. The role will require extensive travel throughout the county, visiting networking events and arranging relationships between corporates and our wildlife projects, such as the Rye Harbour Discovery Centre. You will have a creative and innovative approach to the role, working on new ways to secure support from businesses from across the county. You will enjoy getting involved in fundraising events that include that whole fundraising department to create new income streams for the trust.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We’re looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study.
You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL’s academic experience. You’ll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience.
Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy?
If the answer is yes, then we want to hear from you.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Sight Support Derbyshire, we believe that everyone deserves to live with independence, dignity and confidence, no matter their level of sight.
As a Vision Rehabilitation Specialist, you’ll have a truly life‑changing impact. You’ll work one‑to‑one with people adjusting to sight loss — helping them rebuild skills, regain confidence and reconnect with their world. This is meaningful, relationship‑centred work where your expertise genuinely transforms lives.
We are flexible about how many hours the post holder will work. We can offer flexibility in work patterns. Please telephone if you wish to discuss options before applying.
It is essential that you are a qualified rehabilitation worker, holding one of the profession-based qualifications available through national training establishments. You should be registered or willing to register with the Rehabilitation Workers Professional Network.
What you’ll do
As part of our dedicated rehabilitation team, you will:
- Carry out specialist, holistic assessments
- Provide personalised mobility, orientation and independent living skills training
- Teach people to use aids, equipment and digital tools
- Support people to navigate work, home and the community with confidence
- Work closely with carers, colleagues and partner organisations
- Mentor Sight Support Derbyshire’s Rehabilitation Support Workers
- Contribute to information events and community outreach
- Record outcomes that demonstrate the impact of your work
Every day will bring variety, purpose and the chance to make real, lasting change for people with sight loss.
What you’ll bring
- A recognised visual impairment rehabilitation qualification
- Experience delivering mobility and independent living skills training
- A calm, person‑centred and empowering approach
- Excellent communication skills and a commitment to safeguarding
- Confidence working independently and as part of a team
- Ability to travel across Derbyshire
This post is subject to an Enhanced Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
Role: National Programme Coordinator
Directorate: Operations
Team: National Competitions
Manager: Senior National Competitions Manager
Direct reports: N/A
Role purpose
The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.
Key tasks and responsibilities
· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.
· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.
· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.
· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.
· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.
· To support improved engagement in skills competitions by all Stakeholder groups and audiences.
· To support the organisation by producing reports and data requests using the organisational database and systems.
· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.
· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.
· To support the recruitment and briefing of volunteers as required for the national competition cycle.
· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.
· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.
· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.
· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.
General:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].
· Apprenticeship or other relevant project experience [D].
· Experience of providing support to programmes in the public sector [D].
· Experience of organising events [D].
· An understanding of basic project management principles [D].
Knowledge and skills:
· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].
· Highly developed administration skills [E].
· Good verbal, written and presentation skills [E].
· Knowledge of further education, apprenticeships and skills [D].
Personal qualities and attributes:
· Consistently dependable and acts with integrity in all professional matters [E].
· Able to work on own initiative with broad direction [E].
· Able to contribute to solving problems by offering practical or innovative approaches [E].
· Possess a strong work ethic and desire to achieve results [E].
· Flexible in working methods and ideas [E].
· Able to work collaboratively with others and contribute positively to team outcomes [E].
· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].
· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
· Prepared occasionally to work outside normal hours [E].
· Prepared to travel within the United Kingdom [E].
· Able to spend time away from home [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £28,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
Applications should be submitted by email and must include:
· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.
Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.
Application deadline
The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.
You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.
We’re looking for someone who:
· Has strong experience in volunteer management and volunteer strategy implementation
· Brings strategic thinking with hands‑on delivery
· Builds great relationships and influences at all levels
· Understands safeguarding, data protection and inclusive practice
· Is passionate about creating positive, impactful volunteer experiences
If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.
Apply now and help us grow a thriving volunteer community.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Social Care in Action (SCA Care) provides high-quality Home Care, Live-in Care, Day Care, Extra Care, and Specialist Care services across Hampshire. Our mission is to empower people to live their best lives through compassionate, professional, and personalised support. Everything we do is rooted in our values. The Finance Manager will:
- Put people at the centre of financial decision-making
- Act with integrity, accountability and transparency
- Collaborate across teams to make a real difference
- Aim high, lead by example and drive continuous improvement
About the Role
This is critical role within the organisation, supporting essential services for people and communities. It is a senior operational finance role with responsibility for day-to-day financial management, robust controls, accurate reporting and compliance. You will work closely with the Payroll Manager, our Executive Management Team and Operational Managers providing trusted financial insight that supports informed decision-making and service delivery.
You will also lead and develop our finance team, ensuring purchase ledger and sales ledger activities are accurate, efficient and well controlled.
About You
We are looking for someone who combines strong technical finance skills with a collaborative, people-centred approach.You will have strong technical finance skills and proven experience in a Finance Manager or Management Accountant role.
You will also have:
- A professional accounting qualification (ACCA, CIMA, ACA or equivalent), or be willing to work towards one
- Strong financial reporting, analysis and control experience
- Experience preparing audit or statutory accounts
- Experience of implementing and embedding new financial systems
- Excellent attention to detail and high levels of accuracy
- Strong Excel skills and confidence working with financial systems
- The ability to communicate financial information clearly to non-finance colleagues
- The confidence to challenge, escalate risks and maintain high standards of governance
It would be an advantage if you also have
- Experience in health, social care or another regulated environment
- Experience working in the charity or not-for-profit sector
If this sounds like the role for you, please go to our website for more information. To apply you will need to submit a CV and cover letter, explaining in no more than two sides of A4 why you feel this is the right role for you and how you meet the person specification.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.
We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.
Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.
If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.
Why this role matters
This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.
The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.
Role description: Senior Fundraising Manager (Full recruitment pack and application process is attached below.)
- Salary: £45,000 per annum, pro rata.
- Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate. All of our team work Monday mornings to ensure connectivity.)
- Contract type: Permanent
- Report to: Chief Executive
- Home-based: This role will include occasional national travel for team meetings.
Strategic leadership
- Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
- Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
- Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
- Set and monitor ambitious yet realistic income targets across income streams.
- Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
- Embed a positive fundraising culture across the organisation.
- Manage and review all fundraising income and expenditure budgets.
Income growth & diversification
As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.
- Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
- Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
- Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
- Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
- Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.
CRM
- Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
- Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.
Data & impact
- Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
- Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
- Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
In this role, you will:
• Build meaningful relationships with underserved communities
• Co‑design outreach activities and culturally relevant support pathways
• Lead engagement in local communities to reduce health inequalities
• Deliver workshops, presentations, and targeted awareness campaigns
• Develop partnerships with PCNs, ICS colleagues, public health teams and VCSE organisations
• Help ensure individuals affected by cancer know how and where to access support
We’re looking for someone who:
✔ Understands community development and health inequalities
✔ Has experience engaging diverse communities
✔ Communicates with empathy, clarity and cultural humility
✔ Can design inclusive workshops, events and engagement activities
✔ Has strong digital and social media skills
✔ Is committed to equity, diversity and anti‑discriminatory practice
This is a meaningful opportunity to join a compassionate team and directly influence better outcomes for people affected by cancer.
Apply via our website: Self Help UK/Recruitment
Closing date: Wednesday 25th March 2026
About the Project
PKD Scotland: Outreach and Community Connections Project.
It is estimated that around 5,000 people in Scotland could be living with Polycystic Kidney
Disease. It is however often poorly understood and historically underfunded, meaning people
can leave clinic after diagnosis with little support beyond medical appointments. Many tell us
they don't know where to turn for emotional support or to meet others living with the same
condition. We want to change that and with support from a National lottery Awards for All grant
that is exactly what we are going to do.
The eighteen-month project will see us reach into hospitals across Scotland to try and ensure
that no one with PKD in Scotland has to manage their journey on their own. From diagnosis
onwards we want all to be aware of the charity, the array of services that we offer and foster
engagement. Two new volunteer led support groups will be established and a group of
ambassadors recruited to support the ongoing connections we make to ensure that PKD
remains in the spotlight.
As our Scotland PKD Engagement Officer you will be central to the success of the project.
Many people only reach us years after diagnosis, often when symptoms worsen, but we know
that early connection can make a real difference. PKD is lifelong and people face new
challenges at every stage. Having support around them helps them stay confident, informed
and connected.
About The Role
As PKD’s Scotland Engagement Officer, you will play a central role in delivering this ambitious
outreach project.
Reporting to the Chief Executive, you will raise awareness of the PKD Charity and its services,
ensuring that people diagnosed with PKD are informed about available support from the earliest
possible stage.
You will build and nurture relationships with NHS professionals and services across Scotland,
helping embed PKD Charity information and resources into patient pathways. Alongside this, you
will work closely with volunteers to establish two new PKD support groups and develop an
ambassador programme to maintain long-term local engagement and visibility.
This is an exciting opportunity for a confident relationship-builder who enjoys working
autonomously while contributing to a small and dedicated team. Your work will help ensure that
people living with PKD across Scotland feel informed, connected and supported throughout every
stage of their condition.
For more information and details on how to apply, please read the full Job Description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF TRAINING AND IMPACT
Salary: £50,000–£55,000 (subject to experience)
Contract: Permanent
Working pattern: Full time, 9am–5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community.
Location: Our Head Office is in Herne Hill, SE24 London
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am.
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels
ABOUT THE ROLE
Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries.
This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners.
Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work.
As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of 16–25 year olds in a café based at Guildford County Court.
The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027.
If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you.
A LITTLE ABOUT YOU
You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you’ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment.
You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes.
KEY RESPONSIBILITIES
Leadership and line management
- Work with the CEO, ELT and Board to achieve The Clink’s mission, vision and strategic objectives.
- Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings.
- Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs.
- Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity.
- Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work.
- Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions.
- Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes.
- Ensure the learning and development needs of all delivery staff are met.
Project delivery
- Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects.
- Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes.
- Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches.
- Make operational delivery decisions to ensure quality projects and provision – oversight of logistics, staffing, and resource management.
- Provide cover and support for staff delivering projects across our portfolio as/when needed.
- Ensure the CPD needs of staff delivering projects are met – including tracking completion of IHASCO courses for mandatory training.
Qualifications, assessing and verification
- Act as the lead link to City & Guilds for the delivery of the charity’s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs.
- Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification.
- Oversee all verification of these courses. Act as one of a team of IQA’s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites.
- Host standardisation meetings with colleagues to build a collaborative training culture.
- Regularly monitor qualification outcomes against targets.
Monitoring, evaluation and insight
- Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink’s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders.
- Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ.
- Regularly review impact methodology and implementation to ensure The Clink’s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes.
- Develop efficiencies in collecting and analysing data.
- Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement.
Safeguarding
- Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation.
- Act as a DDSL – Deputy Designated Safeguarding Lead.
- Approve updates to related policies and procedures annually.
- Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity.
New business, income generation and programme development
- Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners.
- Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries.
- Build and develop The Clink’s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries.
- Provide expert content surrounding programme delivery and development for funding bids and proposals.
- Support the work of the CEO and Grants Manager in raising funds for the charity, including through attending pitches and meetings with current and prospective funders.
Finance
- With the support of the Director of Finance and Resources, prepare and oversee budgets for project delivery and track spending against forecasts ensuring good fiscal management of projects.
General Duties
- Report on delivery to the Board of Trustees, prepare papers for and attend subcommittee and full board meetings every quarter as requested.
- Carry out other duties as required by The Clink Charity.
- Act in a manner that is in keeping with The Clink’s values and promote inclusive practices.
PERSON SPECIFICATION – DESIRABLE EXPERIENCE
- Experience of leading projects and training and developing a team made up of staff members of differing levels of seniority.
- Experience of working in: social justice, education, youth work, or criminal justice projects, or having worked in hospitality or horticulture before, or having lived experience that reflects the lives of the beneficiaries that we serve.
- Have an IQA qualification or be willing to complete the course to become accredited.
- A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
- Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level.
- Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
- Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix.
- Knowledge of report writing and extrapolating data to inform decisions.
- An understanding of the catering, hospitality or horticulture courses (NVQs) provided by City & Guilds.
- Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
- Proficient IT skills, including use of Microsoft Office programmes.
- Can work flexible hours when necessary and is willing to travel between our South East projects.
PERSONAL ATTRIBUTES
- Demonstrable belief in The Clink’s mission and passion for our work.
- High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
- Personal integrity, kindness, warmth and sound judgement.
- Good communicator: orally and in writing.
- Proactive, adaptable and can use initiative and find solutions to problems.
- Positive, entrepreneurial, energising and adopts a “can do” mentality.
- Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).
REPORTING LINES AND MANAGEMENT EXPECTATIONS
You will report to our CEO and to the MD of Clink Events. You will line manage and support members of the delivery team across projects.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to comply with all current legislation, comply with prison operational policies, comply with The Clink Staff Handbook and undertake such other duties within the scope of the post as may be requested by your manager.
Special requirements include passing the prison security vetting process to be able to draw keys and holding a valid driving licence.
Benefits include 28 days holiday plus bank holidays, a company pension scheme, and free meals on duty when based in a restaurant or visiting for business.
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 3rd April .
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDIA
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
PENNINE DOMESTIC ABUSE PARTNERSHIP
Role Profile
JOB TITLE: Children and Young Person’s Worker
SALARY: £28-30k
RESPONSIBLE TO: Accommodation service manager
PENSION: 6% Employer contribution
HEALTH BENEFITS: Cash plan health scheme, wellbeing assistance programme
HOURS: 37.5 hours per week
LEAVE: 30 days (inclusive of birthday) and 8 bank holidays
Flexible working hours according to the needs of the project. Evening and weekend work as required. Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the Accommodation Manager.
The post is based within Pennine Domestic Abuse Partnership (PDAP) and is subject to an enhanced DBS check and safer recruitment processes.
N.B. The organisation refers to the Pennine Domestic Abuse Partnership.
OVERALL OBJECTIVES
· Develop, deliver and implement a service for children and young people experiencing domestic abuse living in refuge accommodation.
· To work in partnership with mothers/carers to identify children and young people’s support needs and to ensure those needs are met.
· To work with respect and response to the cultural needs of children and families of ethnic minority backgrounds.
· Provide direct support to a caseload of children and young people experiencing or affected by domestic abuse, working with them to assess risk and support them with safety planning and recovery from abuse.
· Work closely with other PDAP C&YP workers to develop resources/ activities and therapeutic interventions for children and young people who have experienced DA.
· Develop and implement clear pathways for this service with mothers/carers and our partners, schools and social care services and with our existing service users ensuring accessible routes to support for those that need it.
· Work with children and young people to support them to shape the service to best meet their needs.
· Provide one to one and group work practical and emotional support to children and young people who have/are experiencing domestic abuse ensuring all support is delivered safely.
· To advocate for children and young people with any other agencies who may be involved in their care such as schools, CSC, health etc.
· To complete verbal feedback and written reports to social care when required
· To implement and maintain standards of excellence throughout service delivery ensuring all client records are recorded in line with PDAP policies and procedures.
· To complete accurate daily and weekly online diary for internal calendar and employee accountability.
· To follow lone working safety policies and procedures
· To comply with confidentiality and Data Protection policies and procedures
· To educate and inform the public and other professionals by raising awareness of domestic abuse and ensuring client safety is central in multi-agency partnerships.
· To ensure the safeguarding of children and young people affected by domestic abuse accessing the service, liaising with and making referrals to CSC where appropriate.
· To participate in PDAP out of hours on call rota
PARTICULAR TASKS OF THE POSTHOLDER
Project Management and Service Delivery
· Always ensure quality standards, policies and procedures, and guidelines are fully adhered too, practiced and delivered throughout this service.
· Ensure that all service users are treated in a consistent, fair and empowering manner and to promote user participation in the development of the service.
· Ensure that the C&YP service is monitored and evaluated regularly with service users, partners, volunteers and PDAP staff. To identify areas of improvement and gaps in service delivery, develop and implement improvement plans.
· Develop the service, identify gaps in accessibility and put measures in place to ensure the programme is accessible to all, regardless of ethnicity, sexuality, gender, and all other protected characteristics.
· To liaise with other PDAP teams, and relevant external agencies to contribute fully to a multi-agency, joint approach way of working.
· To be fully conversant with all PDAP policies and procedures
· To ensure Health and Safety legislation is adhered to.
Organisational Development
· To participate in and support organisational policy development and implementation.
· To ensure that the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of new services.
Internal and External Liaison and communication
· To promote PDAP ethos and values across the organisation
· To liaise with other agencies on behalf of the organisation, volunteers and service users and represent the wider complexities of those experiencing domestic abuse.
· To represent PDAP operationally where required, attending advisory groups and participating in local forum meetings with a view to influencing how stakeholders deal with domestic abuse and to publicise the C&YP service.
· To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals
· To attend and participate positively in relevant meetings, training, supervision and annual appraisals
Other
· To undertake other related duties required by your manager, the CEO and Board of Trustees
· To keep up to date with national and local government decisions, policy and agendas pertinent to domestic abuse and PDAP, implement this learning to develop services and enhance the work PDAP carry out, also disseminate learning, knowledge and awareness to colleagues
· To undertake all other reasonable tasks requested by the senior leadership team
· To take part in PDAP 24hr out of hours on-call rota
It is essential to the development of PDAP service delivery that the post holder can respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.
Person Specification
Skills & Experience
Essential
Desirable
Experience of supporting children who have been impacted by domestic abuse
x
Experience working with children and young adults
x
Experience with providing service data reports
x
Liaising with child centred agencies
x
Experience of working with children with complex needs
x
IT proficiency, ability to learn new software programs, basic Microsoft experience
x
Qualification relevant to working with children and young people, such as level 3 and above
x
Ability to recognize signs of deteriorating mental health and initiate appropriate interventions to prevent crisis
x
Experience of carrying out risk assessments
x
Experience of working within health and safety principles, policies and procedures
x
Have excellent communication skills both verbal and in writing.
x
Can speak one or more of the community languages in Kirklees, Urdu and/or Punjabi
x
Experience working in partnership with other agencies such as social care, police, family support and schools
x
Personal Qualities
Be compassionate and empathetic
x
Act with integrity and respect when working with all clients, agencies, and individuals
x
Work flexibly as part of a team
x
Positive energy and commitment to the post
x
Commitment to the values, aims and objectives of PDAP
x
Knowledge
Excellent understanding of domestic abuse and VAWG
x
Understanding of trauma and how it impacts children and young people
x
Understanding of the social needs and support required for children with multiple and complex needs
x
Understanding of safeguarding policies and procedures
x
Knowledge and understanding of equity, diversity and inclusion
x
Understand the barriers for victims of domestic abuse in accessing support and how to address these.
x
Knowledge of development milestones
x
Other requirements
Subject to enhanced DBS check
x
Ability to work outside the normal office hours (as and when required), including occasional evening work
x
Full driving license and access to a car
x
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.
The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.
This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire.
Job Purpose
Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.
The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.
The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity.
Key Responsibilities
1. Community Engagement & Relationship Building
- Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
- Act as a liaison between the football club and the local community.
- Promote inclusion and diversity through outreach to underrepresented groups.
2. Programme Development & Delivery
- Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
- Education
- Health
- Inclusion
- Football Development
3. Staff and Volunteer Management
- Recruit, train and manage staff employees and volunteers who represent the Trust.
- Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.
4. Monitoring, Evaluation and Reporting
- Track the impact of community programmes using required and appropriate metrics and key performance indicators.
- Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
- Ensure compliance and governance with safeguarding, health and safety and data protection policies.
5. Marketing & Promotion
- Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
- Represent the Trust at community events, matchdays, and public forums.
6. Fundraising & Grant Management
- Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
- Build partnerships with sponsors, local businesses and charitable foundations.
7. Club Integration
- Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
- Manage the efficient coordination of player appearances and community involvement on behalf of the Club
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Strong experience in community development, sport development and youth engagement.
- Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
- Experience with grant funding processes
- Experience of developing organisational strategy within the sporting or charity sector
- Experience in partnership working with schools, councils, charities
- Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
- Monitoring & evaluation skills – ability to track KPIs and write impact reports
- Budget management experience
- Confident IT skills, including use of Microsoft Office and database software
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
- Understanding of health inequalities and barriers faced by children and families
- Understanding of equality, diversity and inclusion within community delivery
- A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including evenings and weekends
- Enhanced DBS clearance
- Degree or equivalent qualification, or demonstrable relevant professional experience.
Desirables
- Experience working in a football foundation or Trust
- Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Event planning or matchday coordination experience
- Recognised sports coaching qualifications
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
- Demonstrate good listening skills and have the ability to resolve issues where appropriate.
- Ability to multi-task whilst maintaining priority efficiencies.
- Focused on achieving Club, departmental and individual success.
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
SAFEGUARDING STATEMENT
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
EQUALITY STATEMENT
The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.
The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
The client requests no contact from agencies or media sales.
Learning Disability Community Leader, L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £55,000 (including London weighting)
Reports to: L’Arche UK Director of Care and Communities
Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.
Contract type: Permanent
Closing date: Thursday, 16th April, at midday
Notes: If you have already applied for this role and received an update on your application from us, please do not submit another application.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
- Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners;
- Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities;
- Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities;
- Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources
Key essential criteria
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field);
- Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities;
- Good financial planning skills and experiences of successfully managing a substantial budget;
- Ability to think strategically and work collaboratively to develop and implement community plans;
- Experience of living or working alongside people with learning disabilities and/or autistic individuals;
- Passionate about person-centred support and the values and mission of L'Arche;
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche London here.
Additional details about L'Arche can be found here.
Discover what makes L’Arche a rewarding place to work—explore our employee benefits here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and include a cover letter via our online application form.
The closing date is: Thursday, 16th April at midday
First round interviews are expected to take place either on 22nd or 23rd April 2026 online via Microsoft Teams.
Second round interviews will take place on 30th April 2026 and will take place within the L'Arche London Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
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