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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a people-facing, system-focused role. The MEL Systems Officer is responsible for maintaining the quality, organisation, and user uptake of Practical Action's online MEL system. You will develop the protocols that guide how data is entered and maintained, and support internal teams to follow them, ensuring colleagues always have accurate data to draw on for reporting, learning and influencing.
This role requires high degrees of organisational skills, demonstrating a methodical and people-oriented approach. You will act as a bridge between the MEL system and our internal MEL community, ensuring the system is user friendly, contains high-quality data, and that users feel supported in using it.
1. SYSTEM ADMINISTRATION & ORGANISATION • Ensure high-quality and well organised MEL data, system structures, indicators, results, and templates and carry out routine data quality checks to ensure consistency. • Work with the Data & Insights team to ensure Power BI reports are optimised, providing useful management information for analysis and decision making. • Maintain clear, accessible user guidance documentation and standard operating procedures. • Coordinate with system providers and IT colleagues to develop system upgrades and fixes, and ensure smooth integration with the Outcome Harvesting system.
2. USER SUPPORT & RELATIONSHIP BUILDING • Act as the primary point of contact for MEL and programme staff on system queries, providing high quality customer support, managing user accounts, permissions and access. • Routinely deliver onboarding and training sessions for new and existing users. • Build strong relationships across our MEL community, proactively identifying challenges and opportunities for system improvements.
3. REPORTING & DASHBOARDS • Produce organisational impact dashboards, MEL reports, and supporting information for both annual and donor reporting, all in clear, accessible formats for a range of stakeholders. • Support MEL colleagues to extract and present data for project reviews, evaluations and learning processes.
4. MEL PROCESS SUPPORT • Incorporate theories of change, results frameworks and indicators into the system as they develop over time, working with MEL colleagues to incorporate latest thinking. • Support knowledge sharing within internal communities of practice by ensuring that reports, evaluations, learning products and evidence are accessible on internal platforms. • Provide technical MEL advice and support to programme teams and II&I colleagues as required.
PERSON PROFILE Qualifications, Knowledge and Experience To be successful in this role, the ideal candidate will be able to demonstrate:
ESSENTIAL
• Experience administering online data systems, databases or digital platforms, with confidence working with structured data and reporting tools.
• Highly organised and methodical, with a drive to produce high-quality output. • Confident communicator and relationship builder, with a focus on nurturing team coherence. • Demonstrable experience in leading and delivering training and user support.
• Good understanding of MEL concepts, indicators, results frameworks, data collection and theories of change. • Ability to explain system or data processes clearly to non-technical audiences.
• Fluent English, written and spoken. DESIRABLE
• Experience working in an international development or NGO context. • Familiarity with MEL or data collection platforms (e.g. Kobo, or similar).
• Experience producing dashboards or data visualisations (e.g. Power BI, Tableau, Excel). Proficiency in one or more additional languages, Spanish, French or Arabic particularly.
LOCATIONS: UK, Kenya, Rwanda, Senegal, Zimbabwe, Peru, Boliva, Nepal or Bangladesh
It is a requirement of employment that you are able to provide the necessary documentation as proof of entitlement to legally work in the country to which you are applying
HOW TO APPLY
To apply please submit a copy of your CV and supporting that includes the answers to the following questions:
APPLICATION QUESTIONS
1. Please describe your experience administering an online data system, database or digital platform. What was the system, what was your role in managing it, and how did you ensure the quality and consistency of the data held within it
2. This role involves supporting a wide range of colleagues, many of whom are not technical specialists, to use our MEL system confidently and correctly. Please give an example of a time you have delivered training or user support on a system or process. What approach did you take, and how did you know it was effective?
3. Please describe your understanding of Monitoring, Evaluation and Learning (MEL) in an organisational context. What experience do you have working with results frameworks, indicators or theories of change, and how have you applied this in practice?
Registered Charity
101 - 500
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time
Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Kids who've been bullied or bereaved and need a week away from their ordinary life.
The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.
This is the role that sits at the heart of that.
What makes this moment unusual:
Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.
Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."
What the role involves:
The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.
In practice that means:
- Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
- Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
- Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
- Launching the legacy programme and, in time, the alumni programme
- Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
- Writing an 18-month strategy with proper pipelines and income forecasts
What we're looking for:
This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.
- A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
- Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
- Financial awareness — you ask what the target is before anything else. You work backwards from an income number
- Hands-on as well as strategic — you can delegate and direct, but you can also do
- Strong project management — multiple workstreams, freelancers, deadlines you can't move
Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.
What Go Beyond offers:
- £35,000–£37,000 with annual pay review benchmarked to sector
- Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
- 28 days holiday plus bank holidays
- Friday afternoons off — the whole business shuts down, every week
- Management training through the British Growth Fund's six-week programme
- A collaborative, supportive team culture in a genuinely mission-driven organisation
This role will suit you if:
You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.
This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.
To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.
Full candidate brief: https://go-beyond-roan.vercel.app/
The client requests no contact from agencies or media sales.