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Lead a nationally significant youth development and outdoor learning programme that changes young lives at sea.
Join Tall Ships Youth Trust in a senior leadership role shaping pathways, partnerships and life-changing opportunities for young people across the UK.
Tall Ships Youth Trust is looking for an exceptional Director of Youth Development & Outdoor Learning to lead and grow our youth development offer at a pivotal moment in our strategy. This is a rare opportunity to combine mission, leadership and commercial thinking in a role that directly expands opportunities for young people, particularly from disadvantaged backgrounds.
You will shape the journey young people take with us, from their first voyage to longer-term development, training, employment and progression opportunities.
Through a combination of outdoor learning and sail training frameworks you will engage educational and youth leaders, apprenticeship providers and sector corporate partners to establish multiple pathways for young people in the UK. You’ll identify and create networks across the UK with education and youth development clients, outdoor learning providers and national organisations that offer leadership and development opportunities for young people. Ensuring that our three-voyage programme and space in between is employed as their preferred option for the personal and social development of the young people that they are responsible for.
This includes trading income generation for groups and individuals, while also supporting fundraising by developing business in geographies and communities that align with geographically restricted funding secured by the Trust.
You will also lead Tall Ships Youth Trust on its journey towards appropriate Kite marks, accreditation and quality marks to establish our credentials in the youth development and outdoor learning sectors.
To enable young people, especially those experiencing disadvantage, to change their lives at sea & contribute to the maritime sector and blue economy



The client requests no contact from agencies or media sales.
Business Systems Lead
Rennie House, Tring (HP23 4JX) with travel to other base locations required
up to £30,000 per annum depending on experience
Permanent, Full Time (37.5 hours per week)
Are you an experienced business systems or applications specialist who enjoys being the go‑to expert for a critical system?
Join our ICT team and play a vital role behind the scenes - enabling our colleagues to deliver outstanding, compassionate care every day.
As a Business Support Lead, you will act as the main point of contact for our rostering system, working closely with the People Systems Lead, Intelligent Workplace Manager, suppliers and People team. You’ll also develop and support a network of Super Users, helping to embed best practice and improve system adoption.
What you will do
What you will need
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
We reserve the right to close this vacancy early if sufficient applications are received.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.
Partnerships and Engagement Manager
As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.
This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.
Position: Partnerships and Engagement Manager
Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.
Hours: 37.5 hours per week
Salary: £37,000 - £41,250 per annum
Contract: Permanent
Closing Date: 7th July 2026
About the Role
Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.
You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.
Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.
Key areas of responsibility include:
You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.
About You
While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.
This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.
The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.
You will have experience of:
You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Join the Motor Neurone Disease (MND) Association as a Business Analyst role at a pivotal moment of change, as we transform our Microsoft Dynamics platforms to serve and support the MND community. As a Business Analyst, you will play a key part in transforming systems, redefining processes and enabling the move to modern, cloud-based platforms.
This is a fantastic opportunity for a Business Analyst who is confident in process mapping, stakeholder engagement and system transformation to drive real organisational impact. Your expertise as a Business Analyst will bring clarity, challenge established ways of working and help deliver smarter, more connected solutions.
This is an 18-month Fixed Term Contract.
Key Responsibilities
About You
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
Hybrid Working Expectations: 1 day per week office attendance in Northampton
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Corporate Fundraising Officer
Reporting To: Senior Corporate Partnership Manager
Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office
Salary: £31,500 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch
Contract: Permanent
Benefits:
Closing Date: 3rd July 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.
Click Here for the full Candidate Pack for this role.
Job Summary
Working closely with the Senior Corporate Partnership Manager, this role will support the delivery of high value corporate partnerships, including stewardship and engagement activities, as well as business development, identifying opportunities with aligned brands and up-coming charity of the year applications, to develop new corporate partnerships. The role is offered on a hybrid basis, with one day a week in the office in West London, and expectation to attend partner events where required.
You will be a creative, organised and reliable individual, ideally with experience in a fundraising team, supporting corporate partnerships or community fundraising. An excellent communicator, able to manage your time effectively and build good working relationships, you will support the Income team to deliver and secure corporate partnerships, working with colleagues across the charity to identify opportunities for engagement.
Key Responsibilities
Person Specification
Essential Criteria
Desirable Criteria
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Main Purpose of the Role
The Head of Partnerships and Networks provides senior leadership for EHCVS’s partnerships, networks, and income development. Reporting to the CEO, the post-holder strengthens the voice and connectivity of the local voluntary and community sector (VCS) and develops new, sustainable income for the organisation and the wider sector.
The role focuses on growing corporate funding and business partnerships, developing Hounslow Giving (the borough’s place-based giving scheme) in partnership with the Head of Volunteering, and encouraging collaboration and consortium bids across the VCS.
Key Responsibilities
Corporate Funding and Income Development
• Lead the development of corporate funding, sponsorship, and business partnerships to generate sustainable income for EHCVS and the wider sector.
• Build relationships with local businesses, major employers (such as Heathrow), and corporate funders, developing clear cases for support.
• Identify corporate social responsibility (CSR) and community investment opportunities and help diversify income.
Developing Hounslow Giving (Place-Based Giving)
• Work with the Head of Volunteering to develop Hounslow Giving, the borough’s place-based giving scheme, as part of the London Giving network.
• Bring together business, philanthropic, public, and community partners to grow local giving and connect funds to local need.
• Support donation, fundraising, and volunteering routes that engage both individuals and businesses.
Partnerships, Networks and Consortium Development
• Coordinate and facilitate EHCVS networks and forums across both boroughs, encouraging partnerships and collaboration within the VCS.
• Develop consortium bids with VCS partners, brokering relationships to pursue joint funding opportunities.
• Represent EHCVS and the VCS at strategic boards and sector events, and maintain relationships with statutory partners (local authorities, NHS, Integrated Care Board).
Leadership and Team
• Provide senior leadership for partnerships, networks, and income development, contributing to the senior leadership team and deputising for the CEO as required.
• Line manages relevant staff, providing supervision and development support.
Monitoring, Reporting and Governance
• Capture engagement, income, and outcomes, and contribute to internal and funder reporting.
• Ensure activity complies with relevant policies (safeguarding, GDPR, equality and diversity) and with fundraising good practice.
Person Specification
Essential
• Senior experience of developing partnerships, networks, or income in the VCSE, public, or social enterprise sector.
• Proven track record of securing corporate funding, sponsorship, or business partnerships.
• Experience in developing consortium or partnership bids and brokering collaboration.
• Experience of, or strong understanding of, place-based giving, community foundations, or philanthropy.
• Strong relationship-building, facilitation, and communication skills across sectors.
• Experience in managing staff and leading delivery.
• Commitment to the values of the voluntary and community sector and to equality, diversity, and inclusion.
Desirable
• Knowledge of the VCSE and funding environment in Ealing and Hounslow.
• Experience of developing or launching a place-based giving scheme or similar initiative.
• Familiarity with the London Giving network and London Funders.
• Experience working in a local infrastructure or second-tier organisation.
To apply, please complete the EHCVS application form, including the supporting statement section outlining how you meet the criteria, and return it to Gurpreet Rana, CEO, by 13th July 2026
Please note that CVs will not be accepted; only completed application forms will be considered.
For an informal conversation about the role, or to request an application form, contact Gurpreet at the same address.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive meaningful change for disabled children while building your career in corporate partnerships. This role offers the chance to secure major new business partnerships that directly fund life-changing equipment for children who need it most.
Location: Remote with 3 days in the office per month
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
What You'll Be Doing
You'll drive sustainable income growth through acquiring new corporate partners and managing existing supporters. This role focuses heavily on proactive business development, working with our stock donation team to identify, approach and secure new corporate supporters.
New Business Development:
Partnership Types:
Account Management:
Performance Management:
What We're Looking For
Essential Experience:
Essential Skills:
Desirable:
If you're ready to build meaningful partnerships that change children's lives while advancing your career, we'd love to hear from you. Apply now to join our mission.
The UK’s largest charitable provider of specialist equipment for disabled children.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to bring our ambitious plans into life-changing support programmes for those experiencing financial distress.
The Somerset Crisis and Resilience Alliance is a voluntary and statutory sector partnership hosted by Citizens Advice Somerset as the Lead Accountable Body (LAB). The Alliance has come together to build financial resilience (for individuals and for communities) through provision of support for those experiencing financial distress and prevention programmes for those most at risk of financial vulnerability.
The role of the Programme Development Manager is focused on building the Alliance as a high-value partnership. The postholder will be instrumental in enabling collaboration, capacity building and service development across the partnership. Reporting to the CEO at Citizens Advice Somerset and accountable to the Alliance Steering Group the successful candidate will play a key role in bringing different partner goals together and ensuring our collaboration delivers a highly effective programme of activities.
The successful candidate will be someone that can build trusted relationships across sectors with experience of managing partnerships and voluntary sector service delivery. Ideally the Programme Development Manager will bring an understanding of best practice in building individual financial resilience including the Financial Conduct Authority standards for money and debt advice.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.
Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.
Key responsibilities
About you
Key details
Salary: Up to £50,000
Location: Fully remote – open to candidates globally
Contract: Full-time
Applications: Rolling
Apply to Hannah at Harris Hill on to learn more and get the full job pack
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Harris Hill is delighted to be recruiting a Head of Commercial on behalf of a well-established professional membership organisation.
This is a newly created senior role with responsibility for driving commercial performance, strengthening financial sustainability, and identifying opportunities for growth across a diverse portfolio of products and services, including events, training and publications.
Working closely with senior leaders, you will develop and oversee commercial models, monitor financial performance, utilise data and market insight to inform decision-making, and build strong relationships with internal and external stakeholders.
About You
You will have:
Experience within a membership, training, events, publishing or professional services environment would be advantageous.
This is an excellent opportunity to make a significant impact within a purpose-led organisation, shaping commercial strategy and supporting long-term growth.
Please submit your CV to be considered for this opportunity and to receive further information.
Due to the volume of interest, only shortlisted candidates will be contacted.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
£63,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Procurement Lead.
This is a high-impact role for a commercially minded and collaborative individual where you will shape procurement practice, influence senior stakeholders, and ensure strong governance whilst enabling operational flexibility.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 6 July 2026.
Interview date: Week Commencing 12 or 19 July 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £47,500 - £48,750 per annum (Competitive Birches rated salary for the local market if based outside of the UK)
Location: UK, Kenya, Bangladesh, Pakistan, India
Team: Operations and Digital
Directorate: People, Operations & Assurance
Line Report: None
Hours: 35 hours a week
Contract: 12 months fixed term contract, subject to extension
Grade: 2B
Travel: May require occasional travel to our countries of operation (approx. four weeks a year)
Closing date: 3 July, 2026 at 23:59 BST.
ABOUT THE ROLE
This is an exciting time to join Start Network. We are looking for a talented project and change management professional, with experience of and a passion for organisational strengthening.
This role will support Start Network’s shift from a centralised network model to a dispersed ‘network of networks’ where regional/country-based hubs, predominantly made up of local and national organisations, lead responses and drive innovations that will foster a better and more locally led humanitarian system.
The postholder will:
This is a strategic and delivery-focused role, combining programme leadership, ecosystem development, and service design.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it.
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Date for 1st Interview: 8th July 2026 (Subject to change)
Date for 2nd Interview: to be confirmed
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.
Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.
This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.
World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.
Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.
KEY RESPONSIBILITIES
Supporting New Business Development
Managing Existing Corporate Partnerships
Communications & Engagement
Sponsorship & Agreement Management
Administration & Reporting
ABOUT YOU
Essential:
Desirable:
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£42,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
The assessment day will take place on the 24th July, please make sure you are available.