Business development jobs
Thrive, we are working towards creating a future where people with ill health, disability or disadvantage experience the life-changing benefits of gardening and nature.
‘It’s a joy to see the life changing impact of our services and to know that my job really makes a difference.’
We’re looking for a supportive and proactive Centre Manager who can enable our passionate and committed Reading team to deliver an excellent service for client gardeners.
Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre. Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
If you are a people-focused manager with experience of working in social care or charities, Thrive can offer you a varied and rewarding challenge.
Appointment to this post will be subject to 2 references and a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
The client requests no contact from agencies or media sales.
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our People team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship in our People Directorate is a great way to start your career and learn how organisations support their people.
The People Directorate includes teams such as HR, Reward, Talent, Learning and Development, and Communications. Together, they help support colleagues, leaders, and customers across the organisation. As an apprentice, you'll gain an understanding of how these teams work and how they contribute to the organisation's success.
You'll combine learning on the job with meaningful day-to-day tasks, helping you build useful skills and confidence from the start.
You'll also have the opportunity to work across different teams. In your first year, you'll be based in Learning and Development, where you'll build strong foundations and get settled into your role. In your second year, you'll gain experience in other People teams, helping you explore different career options and understand how everything fits together.
In this role, you will:
Support everyday people processes and team activities
Contribute to projects that make a real difference to colleagues
Build skills in communication, organisation, and teamwork
Learn how people-focused services support the wider organisation
Throughout the apprenticeship, you'll be supported by a dedicated manager and mentor who will guide you, provide feedback, and help you succeed.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
This apprenticeship offers a supportive environment where you can grow, develop new skills, and build a strong foundation for your future career.
The Details
We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
To complete the Level 3 course you'll ideally have, or be working towards a Maths and English GCSE
You can apply until midnight on the 23rd June 2026
We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid (minimum of two days in the office (119 Britannia Walk, London N1 7JE))
Salary: 45k per annum
Role Status: Full-time, 37 hours per week
Closing Date: 28 Jun 2026 - Applications will be reviewed as received and the role may close early
We are seeking a proactive and experienced Membership Engagement Manager to join CIHT on a 12-month maternity cover contract.
Leading a small, dedicated team, you will oversee membership operations and work collaboratively across the organisation to ensure our members receive excellent service and meaningful opportunities to engage.
This is a high-impact role where you will make a tangible difference over the next 12 months—strengthening member engagement and retention while contributing directly to CIHT’s ongoing digital and CRM transformation programme.
What you’ll be doing
- Leading engagement and retention initiatives and campaigns
- Improving the member journey and experience
- Supporting a strong regional and volunteer network
- Using CRM and data insight to improve performance
- Using data and CRM insight to drive decisions and improve performance
- Contributing to our digital and CRM transformation work
- Managing and supporting a small, collaborative team
About you
- Experience in membership, engagement or relationship management
- Strong CRM and data capability
- Experience leading and supporting teams and working with stakeholders
- Collaborative, organised and focused on delivery
Other requirements
• Willingness to travel within the UK with occasional overnight stays and occasional work outside standard office hours
• Commitment to and support of equality, diversity and inclusion and understanding of how this applies to delivery of own area of work
• Commitment to the aims, values and charitable objectives of CIHT
A great opportunity to make a visible difference to member experience and engagement over the next 12 months.
The client requests no contact from agencies or media sales.
Bid Development Lead
£33,509 (full time equivalent) £26,807 pro rata for 30 hours per week
Birmingham Mind Offices, Albert House, Birmingham (Hybrid)
Part-Time
Permanent
Hours: 30 Hours per week
If you’re driven to make a real difference in mental health and have experience in securing new funding in the voluntary sector, we want to hear from you. Join us at Birmingham Mind - the city’s leading independent mental health charity - as our new Bid Development Lead and help us shape the future of our services.
You’ll play a key part in our Business Development Department, supporting the Director of Business Development to write high-quality bids, manage re-tenders, develop business cases and drive new income opportunities. You’ll lead on Trusts and Grants Fundraising, build partnerships across the NHS and voluntary sector, work with other Local Mind Associations and help shape innovative service models for Birmingham Mind.
Key Responsibilities:
· Lead and support bid writing and tender applications (with a value up to £500k p.a.)
· Monitor tender portals for new opportunities and manage relationships with funders, commissioners, and partners in the voluntary sector
· Support income generation strategies for the charity, including fundraising and training as well as developing business cases for new projects
· Attend external events to grow partnership opportunities
About You:
You’re someone who brings energy, initiative, and a sharp eye for detail to everything you do. With at least two years’ experience in business development, bid or grant writing, or contract management, you know how to get results. You care deeply about making a difference in mental health and enjoy working alongside others to create positive change.
Apply now to help us deliver “Better Mental Health for All” in Birmingham.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
We are very proud of our diverse workforce and actively encourage applications from people that come from minority communities.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties
The closing date for this advert is Thursday 18th June 2026
Interviews are expected to take place week commencing 22nd June 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Glasgow - Hybrid working with at least 3 days in the Glasgow Centre each week
Assessment Centre: 3rd of July in our Glasgow Centre
Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.
At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.
As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.
You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still, as travel will be part of your role, exploring your area, building meaningful connections across the local business community, and attending or delivering local events.
Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!
You’ll also keep on top of clear, accurate records that track each young person’s journey, making sure everything meets funding requirements and brings the programme’s impact to life.
We’re big on Equality, Diversity and Inclusion too, so you’ll help create an environment where every young person feels seen, valued and supported, while playing your part in bringing our EDI commitments to life.
Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.
This is more than just a job—it's an opportunity to change lives, including your own.
What happens next?
For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role.
You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen.
You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.
What you’ll be doing
In this role, you’ll:
- Lead for the HR Office on corporate responsibilities including business planning, business continuity, risk management and freedom of information requests.
- Provide administrative support to the HR Office Senior Management Team, including responsibility for management meetings and managing the Diary Secretary to the Director.
- Oversee the HR Office budgets, including managing the HR Office Admin Network and working closely with the Finance Business Partner on forecasting and end-of-year processes.
- Promote a positive working environment, leading on HR away days and other team events, co-ordinating cross-office activities.
What we’re looking for
We’re looking for someone who can bring their skills and experience to make a meaningful contribution here.
You’ll have:
- Personal effectiveness: Excellent organisational and time-management skills, and a high level of initiative with strong problem-solving and analytical skills.
- Administrative skills: Proven administrative skills, with strong attention to detail and a basic understanding of financial management processes and numerical literacy.
- Communication skills: Strong oral and written communication skills, with the ability to produce accurate and clear documents.
- Interpersonal skills: The ability to develop effective working relationships and work with diverse stakeholders at all levels.
- Professionalism, tact and discretion: Excellent judgement and ability to use tact and discretion at all times.
It would be even better if you have (or are willing to learn):
- Corporate requirements: An understanding of corporate governance processes and a demonstrable interest in the work of the House of Lords.
For full details, please see the job description.
What you can expect
The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people!
You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make.
You’ll benefit from:
- 30 days annual leave (rising to 35 after one year), plus public holidays
- A generous Civil Service pension
- Access to learning and development across a wide range of roles and professions
- Support for your health and wellbeing
- The opportunity to be at the heart of UK parliamentary democracy
We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.
Ready to apply?
If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you.
Please complete your online application by 23:59 on Wednesday 17 June 2026.
Our Brand and Marketing team is looking for a creative, strategic, and proactive B2B Marketing Manager (12-month fixed-term contract – maternity cover) to help grow awareness of the Trust among key delivery and referral partners, ultimately increasing engagement with young people.
Working as part of a team of managers, you will lead the development and delivery of targeted marketing strategies that strengthen our relationships with partners and position the Trust as a trusted and impactful organisation within the sector. Your work will focus on increasing awareness of our services through partner networks, using a blend of digital and traditional channels to reach professionals who support young people.
You will collaborate closely with our in-house creative services team to commission and review high-quality, partner-facing content, and use data and insight to continuously improve performance. You will also play a key role in identifying new opportunities to grow and deepen partnerships, ensuring our approach aligns with and supports our EDI strategy.
This role is perfect for you if you are confident using a range of marketing skills, including digital channels and campaigns, to engage professional audiences and generate referrals. You will have a strong understanding of the B2B marketing communications mix, knowing how to select the right channels and messages to influence and motivate partner organisations.
It is an exciting time to join the team as we continue to embed our new name and brand. This role offers a fantastic opportunity to make an immediate impact during a key period, contributing to high-profile activity as we continue to celebrate our 50th anniversary in 2026.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are looking for an ambitious and experienced Corporate New Business Manager to join our dynamic Corporate Team. You will build our portfolio and range of exciting corporate partnerships ensuring that we are creating new and innovative ways to generate funding.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Reporting to the Head of Corporate Partnerships, you will have an opportunity to make a considerable impact on our work through new business development. You will identify and grow our portfolio of partnerships across multiple sectors. You will create engaging strategic partnerships and deliver first class stewardship whilst ensuring organisational KPIs and are met.
To be successful in this role, you will have excellent new business sales and relationship management skills with the ability to think creatively and innovatively. You will be a brilliant communicator with a flair for storytelling and have experience in growing portfolios through cold outreach to partners preferable within the charity sector, but not exclusively. You will have experience in proven success of developing and maintaining effective relationships with companies. Candidates from other sectors with strong sales experience will also be considered.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're looking for a Community Fundraising Officer to join Mind's community fundraising team. This is as a maternity cover on a Fixed Term Contract of one year.
The team is focused on recruiting and delivering brilliant stewardship to supporters who choose to fundraise in their own way for Mind, whether this is at home, their place of work or at school, colleague or university. This year the team aims to raise over £5m and support over 10,000 people and organisations who have chosen to give their time and enthusiasm in order to organise their own fundraising activity for Mind.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Day to day, the Community Fundraising Officer manages supporter journeys from end-to-end. You'll make sure that those who are doing their own fundraising for Mind get the support they need ahead of their fundraising activity, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Community Fundraising Officer to support other areas of the programme delivery, such as using data and insights to optimise and further develop our automated supporter journeys.
We'd like to hear from you if you have:
-Experience of supporting volunteers to undertake a fundraising activity and exceed their targets.
-The ability to interpret and analyse performance data to optimise supporter journeys and maximise income.
-Excellent interpersonal skills for building strong relationships both internally and with supporters externally.
-Ability to work collaboratively across teams and functions, fostering a positive and productive working environment.
-Experience of using appropriate IT suite level of programmes associated with the role including databases and digital platforms.
-Experience of working independently to resolve routine tasks, manage own priorities and meet deadlines.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Partnerships and Engagement Manager
As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.
This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.
Position: Partnerships and Engagement Manager
Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.
Hours: 37.5 hours per week
Salary: £37,000 - £41,250 per annum
Contract: Permanent
Closing Date: 7th July 2026
About the Role
Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.
You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.
Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.
Key areas of responsibility include:
- Regional Partnerships & Engagement
- Partnership Development
- Corporate Partnerships & Charity of the Year Opportunities
- Networking, Outreach & Profile Raising
- National Therapy Assessment Centre Engagement
- Income Generation & Opportunity Development
- Collaboration & Organisational Development
- Governance, Compliance & Reporting
You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.
About You
While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.
This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.
The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.
You will have experience of:
- Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
- Developing new opportunities, partnerships, or strategic relationships.
- Influencing, and relationship-building
- Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.
You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We are recruiting for a Senior Supporter Care Officer to join our team at Mind.
Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.
You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.
Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.
- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.
- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)
-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.
-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences
- Act as first line of support for the team on a day to day basis to resolve real time queries
-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Senior Corporate Fundraising Officer
Reporting To: Senior Corporate Partnership Manager
Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office
Salary: £31,500 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card.
Closing Date: 26th June 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.
Click Here for the full Candidate Pack for this role.
Job Summary
Working closely with the Senior Corporate Partnership Manager, this role will support the delivery of high value corporate partnerships, including stewardship and engagement activities, as well as business development, identifying opportunities with aligned brands and up-coming charity of the year applications, to develop new corporate partnerships. The role is offered on a hybrid basis, with one day a week in the office in West London, and expectation to attend partner events where required.
You will be a creative, organised and reliable individual, ideally with experience in a fundraising team, supporting corporate partnerships or community fundraising. An excellent communicator, able to manage your time effectively and build good working relationships, you will support the Income team to deliver and secure corporate partnerships, working with colleagues across the charity to identify opportunities for engagement.
Key Responsibilities
- Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
- Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
- Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
- Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
- Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
- Support with challenge events, including fostering corporate participant journeys, organising cheer points, being familiar with various fundraising platforms, coordinating event logistics, resources, and post-event wrap-up reports
- Support with stewardship of a select few high-value donors and ambassadors throughout their fundraising challenges, helping to deliver an engaging, bespoke and positive supporter experience
- Manage team administration, including merchandise orders
- Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
- Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
- Work with the Marketing & Communications team to promote challenge events, secure spaces and identify opportunities for our corporate partners to get involved
Person Specification
Essential Criteria
- Minimum of 2 years’ experience developing and managing corporate partnership relationships.
- Proven ability to write compelling, creative, and tailored partnership proposals.
- Strong presentation and communication skills, including delivering pitches to external stakeholders.
- Demonstrable experience identifying, developing, and securing new business opportunities.
- Flexibility to support at challenge events, office fundraisers and awareness campaign activities.
- Ability to contribute and help develop creative ideas for challenge events and awareness activities.
- Ability to work proactively and manage multiple partnership opportunities simultaneously.
- Strong organisational skills with attention to detail and ability to meet deadlines.
Desirable Criteria
- Experience using CRM or database systems to manage partnerships and supporter information.
- Experience supporting or managing challenge event participant journeys
- Experience reporting on partnership performance and impact.
- Ability to analyse partnership trends and identify growth opportunities.
- Experience working within the charity or not-for-profit sector.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Job Title: New Business Manager
Reporting To: Head of Corporate Partnerships
Manages: New Business Officer
Location: Remote (Occasional travel to Leicester Office & other UK locations as necessary)
Contract: Permanent
Salary: £37,286 - £43,466 (appointments are typically made at the lower end of the salary range)
Hours: Full time (36 hours per week, flexible).
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
We’re looking for a proactive and driven New Business Manager to grow our corporate partnerships and generate new income for Home-Start UK, helping us support more families across the UK. This role also includes line management responsibility for the New Business Officer.
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
While our impact is delivered locally through this network, this role focuses on securing and growing partnerships at a national level for Home-Start UK.
Every day, families face challenges that can feel overwhelming. By building strong partnerships with companies, we can reach more families, earlier, and make a lasting difference.
This is an exciting time to join as we grow our corporate partnerships and invest in new opportunities to increase our impact.
You’ll lead relationships from first contact through to securing agreements, working closely with colleagues across Home-Start UK. You’ll also draw on insight from our network of local services to shape compelling partnership opportunities and clearly demonstrate impact.
We’ve recently worked with a consultancy to develop a refreshed approach to corporate fundraising, and this role will play a key part in bringing that to life. You’ll have the opportunity to shape and lead our new business approach—helping to re-energise how we identify opportunities, engage partners, and grow income.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If this sounds like your kind of opportunity, then we want to hear from you!
The closing date for applications is Friday 19th June at 4pm.
First stage interviews will take place virtually on week commencing 29th June.
Second stage interviews will take place virtually on week commencing 6th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
