Ceo team administrator jobs

We are looking for a senior partnerships officer who will ensure our vital work to address the
environmental crisis is well funded, working to secure new partnerships and stewarding existing
funder relationships.

This multifaceted role works across teams to coordinate and deliver Green Alliance’s fundraising
activities and grant management. Collaborating with the organisation’s policy and political
experts, you support the creation of creative and impactful new project proposals that address
environmental problems and support the organisation’s strategy. You will identify funders for this
through prospecting and relationship building and will guide proposals through processes to
secure funds. You will monitor the organisation’s progress against fundraising targets and lead on
management of our funding pipeline.

Stewardship of existing funding relationships is a significant part of this role which means
ensuring we have excellent communication with our funders, making sure they receive high
quality reports on Green Alliance’s impact and supporting the team to see our funders as partners.
You will manage our Business Circle and maintain relationships with its members and support
efforts to recruit new business members into Green Alliance Task Forces.

Excellent communication skills are at the heart of this role, both written and verbal. You will be
confident, efficient, and resourceful; calm under pressure and enjoy building strong relationships
with a variety of senior stakeholders, as well as working independently. Strong skills in relation to
organisation, administration and prioritisation are essential.

You will need to understand, or be willing to learn about, the political and environmental policy
contexts we work in.

Please note that we reserve the right to close this vacancy early and interview suitable candidates as applications are received. You are encouraged to apply as soon as possible.

Active Communities Development Worker

Grade: NJC Point t23 - £34,434 FTE

Hours: 37.5 hours per week

Days: Monday to Friday (core hours are worked between 8am – 6pm)

Contract: Fixed-term contract, initially 12 months (continuation subject to further funding)

Responsible to: Senior Strategic Lead

Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN and out in Salford’s communities

Salford CVS delivers a range of projects and services that build resilient communities and encourage local people to be active citizens.

You’ll work primarily across our volunteering and emergency response activity, including helping to develop and deliver Salford CVS’s own active communities volunteering programmes. This will vary throughout the year, but you can expect to spend roughly half your time on emergency response and half on volunteering - and in practice, the two often overlap.

Main purposes of the post

To engage with a wide range of partners and volunteers to build active, more connected and resilient communities within the city of Salford. To deliver multiple areas of work around civil contingencies, humanitarian response and emergency response in Salford – from coordinating clear plans and processes and training and supporting volunteers, to enabling VCSE organisations to engage with the work. To support the development of our volunteering and active communities work across multiple services, including the rewarding, people-facing work of coordinating volunteers for local events and celebrations.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)

• Enhanced company sick and maternity pay, subject to terms and conditions of service

• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)

• Cycle to Work scheme

• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)

• RHS family membership (optional and non-contractual)

• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)

• A supportive working culture - we respect and support one another to do the best we can

We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.

Closing Date: 12 noon, Friday 2nd October 2026

Interviews: Tuesday 13th October 2026, in person at Salford CVS’ offices

Finance Administrator – Job Description

Reports to: Chief Executive Officer 

Direct reports: None

Location: Hybrid, at least one day per week at the Power Up North London office

Contract: Part-time (15 hours a week)

Salary: £12,000 per annum (£30,000 full-time equivalent, pro rata)

Application deadline: 31 August

Interviews: Online interviews will take place between 7 and 11 September 

Role Purpose

Power Up North London is a leading community energy organisation delivering renewable energy, energy-efficiency and retrofit projects that directly benefit community groups and public buildings. We believe communities can and must play a central role in the transition to a low-carbon future.

The Finance Administrator will support the effective financial management and integrity of Power Up North London’s financial operations. The postholder will prepare accurate financial and management information, monitor budgets, and support finance processes including cashflow management, invoicing, payments and associated controls.

Working closely with the CEO, Treasurer, Board, internal colleagues and external finance providers, the postholder will provide timely financial information and administrative support to inform decision-making, meet funder requirements and support the organisation’s sustainable growth. The postholder will report to the CEO for day-to-day management and will work with the Treasurer, who provides Board-level financial oversight.

Key responsibilities

Financial Management and Governance 

• Maintain accurate and robust financial accounts and processes.

• Support the set-up and preparation of monthly management accounts for internal and Board reporting.

• Support preparation and management of the annual budget.

• Track income and expenditure against approved budgets, identifying and explaining variances.

• Establish and maintain grant and project income and expenditure tracking against budgets.

• Prepare financial reports for funders.

Billing and Revenue Assurance 

• Ensure timely billing and effective debtor management.

• Identify and escalate site billing discrepancies.

• Support the investigation and resolution of issues to ensure accurate income collection.

Cashflow and Treasury Management

• Manage cashflow and maintain accurate forecasts.

• Reconcile bank accounts fortnightly and track cash movements.

• Monitor invoice timing and payment disbursements to support effective cashflow management.

Performance Monitoring and Financial Modelling 

• Liaise with the Asset Management Team to track solar-site and project performance against forecasts.

• Analyse income and expenditure, highlighting risks and opportunities.

• Support electricity pricing for new sites and review financial assumptions and models.

External Finance Coordination

• Work effectively with Sharenergy, Power Up North London’s outsourced finance provider.

• Liaise on accounting, reporting and financial queries, ensuring timely resolution.

• Monitor delivery against the service-level agreement.

Financial Controls 

• Ensure compliance with Power Up North London’s financial processes and controls.

• Implement and maintain controls for incoming and outgoing payments, grant management and bank reconciliations.

Funding context

This role is funded in part by a National Lottery Community Fund grant and in part through Power Up North London’s earned income from the delivery of solar, retrofit and energy advice/training projects that generate project management fees. 

Finance Administrator - Person Specification

Essential experience

• Experience in a finance or accounting role, including financial reporting and budget tracking.

• Experience preparing or supporting the preparation of management accounts.

• Experience working with external finance providers or accountants.

Essential knowledge and skills

• Strong financial and numerical skills, with excellent attention to detail.

• Ability to analyse financial data and communicate insights clearly.

• Experience in budgeting, forecasting and variance analysis.

• Strong organisational skills and ability to manage competing priorities.

• Experience tracking project-based finances or multi-site income models.

• Confidence using spreadsheets and financial systems.

• Clear written and verbal communication skills.

Desirable Experience and Knowledge

• Part-qualified or qualified accountant.

• Experience in community energy, sustainability or the not-for-profit sector.

• Familiarity with energy pricing or financial modelling.

Personal Attributes

• Highly organised and methodical.

• Proactive and able to identify and resolve issues independently.

• High integrity and commitment to financial accuracy.

• Collaborative approach to working within a small team with internal and external stakeholders.

• Motivation to contribute to social and environmental impact.

AFRIL is recruiting for our next Casework Manager, following the advancement of the current post holder into another role within the organisation. We are looking for a hard working and dynamic person who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL, which would be ideal for a highly experienced caseworker or solicitor seeking to gain leadership experience in a community led organisation.

The successful candidate will lead a team of 3 Caseworkers (as well as a team of volunteers) in the delivery of AQS casework in the areas of housing, asylum support, welfare benefits and community care, and the provision of Immigration Advice Authority Level 2 advice. The post holder will also hold key funder and partner relationships, oversee compliance, safeguarding and support the Executive Director with AFRIL's external policy work. 

The arts for mental health – peer support delivered creatively

Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.

Main purposes of the job:

Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.

The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.

Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.

The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.

They will assist the CEO on maintaining key relationships with external stakeholders and external communications.

Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.

Salary: £42,833 per annum(pro rata) & 3% contribution to pension

Hours: 28 hours per week

This fixed term contract ends on 16th June 2030 and is renewable depending on funding.

Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds’ website.

Closing date: 10:00am, Monday 7th September 2026

First interviews: Friday 18th September 2026

Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.

For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.

This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.

What you'll hold

You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.

Where the role is going

From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.

How you'll start

The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.

You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.

We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.

The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.

How to apply

In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description. 

Note

We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.

Help Shape the Future of Rivers in the North East 

Tyne Rivers Trust is seeking an ambitious and inspiring Head of Philanthropy & Partnerships to lead the growth of our fundraising, strategic partnerships and philanthropic income at an exciting moment in our development.

As a thriving environmental charity, we work to protect and improve rivers for wildlife, communities and future generations. Following our expansion in 2025 to include the Northumberland river catchments, we are entering a new phase of growth and impact across the North East.

This is a rare opportunity to join our Senior Leadership Team and play a pivotal role in securing the funding, partnerships and support that will enable us to deliver lasting environmental change.

About the Role 

Working closely with the CEO, Chief Scientist & Technical Director and wider leadership team, you will lead the development and delivery of Tyne Rivers Trust's philanthropy, fundraising and partnership strategy. You will cultivate and steward high-value relationships with major donors, trusts and foundations, corporate partners, statutory bodies and other key stakeholders, helping secure sustainable income and long-term investment in our work.

You will also lead and grow our partnerships across the Tyne and Northumberland catchments, ensuring we build strong collaborations that maximise environmental and community impact. As the Trust continues to expand, you will help position TRT as a leading environmental charity and trusted delivery partner across the region.

Key Responsibilities 

Lead Strategic Partnerships 

• Develop and strengthen relationships with businesses, funders, public bodies, charities and community organisations. 

• Lead the strategic development of catchment partnerships across the Tyne and Northumberland. 

• Identify and develop new partnership opportunities that support our mission and growth. 

Drive Fundraising and Philanthropy 

• Develop and deliver our fundraising strategy and income diversification plans. 

• Build a strong pipeline of major donors, trusts, foundations and corporate supporters. 

• Secure significant funding to support TRT's long-term sustainability and growth. 

• Develop compelling cases for support and partnership investment opportunities. 

• Create and deliver innovative fundraising initiatives and campaigns.

Champion Impact and Influence 

• Lead partnership communications and impact reporting. 

• Develop compelling stories that demonstrate the value and impact of TRT's work. 

• Support profile-raising activity and strengthen the Trust's reputation across the North East. 

• Ensure partnership activity aligns with organisational priorities and strategic objectives.

Lead and Inspire 

• Provide leadership to a growing philanthropy and partnerships team. 

• Contribute as a member of the Senior Leadership Team. 

• Foster a culture of collaboration, innovation and continuous improvement across the organisation.

About You 

We are looking for an experienced fundraising and partnership professional with a proven track record of building successful relationships and securing significant income. 

You will bring: 

• Experience developing and managing high-value partnerships and stakeholder networks. 

• Significant experience designing and delivering fundraising strategies. 

• A strong track record of securing six-figure funding from a range of income streams. 

• Experience working with trusts, foundations, major donors and corporate partners. 

• Experience leading and developing teams. 

• Outstanding communication, influencing and relationship-building skills. 

• The ability to identify new opportunities and turn ideas into investment and impact.

Why Join Tyne Rivers Trust? 

This is an opportunity to make a genuine difference to some of the UK's most important river catchments while helping a successful and ambitious charity achieve its next stage of growth.

We offer: 

• Flexible and hybrid working. 

• A supportive and dedicated team. 

• Opportunities for professional development. 

• A senior leadership role with significant influence and autonomy. 

• The chance to improve rivers, nature and communities across the North East.

This role is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are strengthening our team and increasing our capacity to protect and restore rivers across the region.

Help us provide safe, welcoming places where people can rebuild their lives.

Harrogate Homeless Project (HHP) is looking for a practical, organised and proactive Maintenance Supervisor to oversee the maintenance and upkeep of our properties across the Harrogate district.

This is an opportunity to play a vital role in ensuring our hostel accommodation, supported housing and office premises remain safe, compliant and welcoming for the people who rely on our services. Working closely with colleagues throughout the organisation, you will help create environments where people experiencing homelessness can feel secure, supported and able to move forward with their lives.

 One part-time role available

• 22.5 hours per week (three days)

Salary

• £16,894.80 per year pro rata

As Maintenance Supervisor, you will be responsible for planning and coordinating maintenance projects, scheduling repairs and routine maintenance, and ensuring our buildings are maintained to a high standard. You will oversee preventative maintenance programmes, manage contractors and suppliers, monitor budgets and support compliance with health and safety requirements.

Reporting directly to the Chief Executive, you will work in partnership with the Client Services Team and other colleagues to ensure maintenance issues are addressed promptly and effectively. You will be confident identifying problems, finding practical solutions and prioritising work to minimise disruption to residents and services.

We’re looking for someone with strong organisational and communication skills, experience in maintenance, facilities management, property services or a related field, and the ability to manage contractors and multiple tasks effectively. A hands-on, flexible approach and a commitment to HHP’s values are essential.

What we offer

• Supportive and friendly team environment
• Training and development opportunities
• 33 days annual leave pro rata (including bank holidays)
• Healthcare package
• Travel benefits
• Workplace pension scheme

How to apply

Please send your CV and a brief covering letter to Iain McLeod.

Closing Date: 9 September

Applications will be reviewed as they are received, and we reserve the right to close the vacancy early should a suitable candidate be appointed. Early applications are therefore encouraged.

Work with us and help make a real difference in your community.

ABOUT CFAB

CFAB is the UK's only charity with a dedicated international children's social work team and the UK's sole member of the International Social Service (ISS) network. We identify, protect and support children and families separated by international borders as a result of conflict, trafficking, migration, family breakdown and asylum-related issues.

Working with partners in more than 130 countries, we are experts in international social work, cross-border child protection, international care proceedings and overseas family placements, helping children remain connected to their families, identities and cultures wherever possible.

ABOUT THE ROLE

We are seeking an ambitious and experienced fundraiser to join CFAB at an exciting stage of our development. This is a unique opportunity to help shape the future of a small charity with a global reach, securing sustainable income that enables children and families across borders to remain connected, protected and supported.

Trusts and foundations will be at the heart of your role, building on our strong portfolio of funders while developing opportunities across corporate partnerships, supporter stewardship, challenge events and other emerging income streams. Working closely with the Deputy CEO, you will lead the day-to-day delivery of our fundraising strategy, develop new opportunities and help strengthen CFAB's fundraising capability.

As our senior operational fundraising lead, you'll have significant autonomy and the opportunity to influence organisational strategy while working as part of a collaborative team spanning fundraising, policy, communications and digital engagement. This role offers the chance to make a meaningful contribution to a growing organisation with an international impact.

You will also have the opportunity to recruit and line manage a Fundraising Coordinator from January 2027, helping to shape the next phase of CFAB's fundraising function.

If this sounds like the opportunity for you, and you have the skills, experience and passion to succeed in this role,

we'd love to hear from you.

Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.

About Immunodeficiency UK

Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.

Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..

This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.

Responsibilities

As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.

• You’ll develop and implement a digital communications strategy
• You’ll create and publish content across our website, email, social media and digital publications
• You’ll manage the website, ensuring content is accurate, accessible and up to date
• You’ll produce multimedia content — graphics, video, photography and case studies
• You’ll manage our social media accounts and our monthly newsletter
• You’ll plan and deliver digital fundraising campaigns
• You’ll create fundraising appeals, supporter communications and impact reports
• You’ll gather and share impact stories using a storytelling approach

This job is for you if:

• You’re confident in managing social media and creating digital content
•  Are familiar with email marketing platforms, customer relationship management (CRM) systems and                WordPress
• Have experience in planning and delivering fundraising or marketing campaigns
• Have strong organisational skills and the ability to manage multiple priorities independently

Charity or non-profit experience is a plus, as are graphic design or video editing skills.

Diversity and inclusion

Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.

Interviews will take place the week commencing 14th September. 

This is an exciting opportunity for someone with excellent administrative skills who enjoys working in a varied role, providing outstanding customer service and ensuring the smooth day-to-day running of our organisation. Working from home, you will play a key role in supporting our training programmes, maintaining accurate records and delivering efficient administrative support to colleagues, facilitators and trainees.

To be successful in this role, you must be based in Stoke on Trent and be comfortable working independently while remaining connected with a remote team.

As part of the role, you will respond to telephone and email enquiries in a professional, friendly manner, enrol trainees onto facilitator training programmes, maintain accurate records using our CRM systems, process orders received through our online shop, generate certificates for newly qualified facilitators and arrange their distribution, prepare and post meeting and training packs, organise and take minutes of meetings, manage diaries, provide accurate administrative support across the organisation, and assist with a range of general administrative duties as required. No two days are the same, so we’re looking for someone who enjoys variety and takes pride in delivering high-quality work.

We are looking for someone who has previous experience in an administrative or team support role, along with experience of providing excellent customer service by telephone and email. You should have experience maintaining accurate records and handling confidential information, as well as using CRM or database systems. Strong written and verbal communication skills are essential, along with excellent organisational skills and the ability to prioritise workload effectively. You will need to demonstrate a high level of accuracy and attention to detail, a good working knowledge of Microsoft Office applications, and the ability to work independently while managing competing priorities.

We are also looking for someone with a friendly, professional and approachable manner, a proactive, flexible and positive attitude. An individual who holds compassion for the sector we work in and who can correspond in all manners in a sensitive way using non-stigmatising language and with a high degree of discretion. Whilst the whole team get together in person for residential development days 3 times per year you must be able to enjoy working from home the majority of the time. A reliable home working environment with a stable internet connection is also essential, as is residence within Stoke on Trent.

What we offer includes home-based working, a laptop and mobile phone provided, a supportive and friendly team environment, a varied and rewarding role where you can make a real contribution, and opportunities to develop your skills and experience.

We're looking for a passionate and experienced Museum Data Manager to work on the Museum Data Service (MDS), supporting colleagues from the sector mapping and uploading their data to the service.

To apply

Application is through the Charity Job website, by CV and a covering letter that succinctly explains how you meet the Essential and Desirable criteria set out in the person specification. To ensure a fair process, names and email addresses will be redacted from all submissions before they are seen by those shortlisting. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.

Your application will be confidential and the information you provide will only be used for the recruitment process. Please see our privacy notice. We look forward to hearing from you.

Aims and scope of the post

The Museum Data Manager helps museums through all the stages of bringing their collections data into the Museum Data Service (MDS). They help  make the onboarding process reassuringly quick and easy, particularly for those museum staff and volunteers with limited technical knowledge. The postholder also makes the ingested data as useful as possible to end users by mapping the various source data fields to Spectrum units of information.

MDS is a transformative service from Collections Trust, Art UK and the University of Leicester. It aims to connect and share all the object records across all UK museums, providing the raw material for anyone to work with this wealth of knowledge. The core MDS system uses Knowledge Integration’s CIIM middleware.

Main responsibilities and tasks

• Responding to museums that have expressed interest in joining MDS and leading them through the onboarding process.
• Setting up and managing organisations and user accounts in the MDS CIIM and where needed, Wikidata.
• Generating and filing customised data processing and data deposit agreements based on MDS templates.
• Helping museums export collections data from a range of collections management systems and other systems.
• Helping museums apply access permissions to their data in the MDS CIIM.
• Mapping source data fields to Spectrum units of information.
• Proactively liaising with, and helping, museums to update their MDS data at agreed intervals.
• Responding to enquiries from MDS CIIM users, troubleshooting non-technical problems and liaising with MDS technical support as needed.
• Helping to prepare guidance and deliver training relating to the onboarding process.
• Responding to enquiries about MDA codes that identify UK collection-holding organisations and their collections and maintaining the database of these.
• Undertaking data cleaning work for Collections Trust to support collections consultancy work.

General responsibilities

• Following the principles of Collections Trust’s policies and procedures and those of MDS.
• Additional duties as may reasonably be required from time to time.

Line management and key relationships

The Museum Data Manager has no line management responsibilities and reports directly to the Chief Executive of Collections Trust (for HR matters) and the MDS Head of Service (for MDS work). The postholder will work closely with the MDS Technical Manager alongside the User Engagement Officer (based at Art UK) and technical support team (based at the University of Leicester).

Person specification

Collections Trust is committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best. The Museum Data Manager will need to be based in, and have the right to work in, the UK. This role is remote working, with occasional in-person meetings and conferences.

Essential knowledge, skills and qualities

• Three years’ experience working closely with museum collections data in at least one collections management system, preferably a Spectrum Compliant one.
• A good understanding of museum collections data and the way it is produced and shared in the sector.
• Good working knowledge of Spectrum: the UK Museum Collections Management Standard (version 5.1), particularly its units of information.
• Experience of showing others museum professionals how to perform IT-related tasks, ideally remotely via video.
• A rigorous approach to routine administration, with an excellent eye for detail and consistency.

Desirable knowledge, skills and qualities

• Good understanding of the main principles of UK data protection and copyright law.
• Strong communications skills, able to convey technical information to non-technical people.
• Autonomy and ability to manage time effectively.
• Ability to work well within a team.
• Enthusiasm, flexibility and proactive approach.
• Experience of different data formats, standards and data cleaning processes used in the cultural heritage sector and/or research.

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

This role is central to strengthening WinACC’s financial sustainability, operational effectiveness, and ability to scale its climate impact across the region.

Winchester Action on the Climate Crisis (WinACC), established in 2007,  is a local charity with a big ambition. We want to see a world where nature and people thrive in harmony together. Working closely with the Executive Director you will translate our strategy into effective operational delivery.

The COO will maintain WinACC’s finance and operating systems, and core organisational infrastructure, ensuring WinACC is financially robust, compliant, and able to scale its impact. They will play a proactive role in fundraising, managing the administration of existing grants, fundraising pipeline and supporting colleagues with new applications.

This is a new post, and presents an opportunity for someone to come in and make a real difference in an exciting new chapter in the development of WinACC. As we navigate change in Hampshire through local government reorganisation and creation of a new combined strategic authority, we aim to ensure WinACC is a robust and well resourced organisation to maintain the momentum of climate action.

The role requires sound judgement, and a proactive, hands-on approach, with a willingness to engage in both strategic planning and day-to-day operational matters. Given the nature of the organisation and the size of the team, the successful candidate will also need excellent interpersonal skills and the ability to work collaboratively and effectively as part of a small team. They will be expected to build strong working relationships, communicate clearly and sensitively, and contribute positively to a supportive and conscientious working environment.

A detailed job description outlining responsibilities is available on our website.

Your skills and qualifications

• Successful experience as a COO or similar role. 

• Experience in financial management and reporting, including budgeting and forecasting.

• Knowledge of UK charity law, regulations, and best practices.

• Strong problem-solving, critical thinking and strategic planning abilities.

• Success in fundraising.

• Risk management knowledge and experience.

• Highly developed interpersonal skills.

• Excellence in written communication.

• Commitment to WinACC’s mission and values.

To apply:

Please send us:

• a CV 

• a covering letter explaining why you think you would be a good fit for the role

• a completed equal opportunities form

Closing date midnight on 24th September 2026. Interviews early October.