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Page 12 of 14
Bromley, Greater London (On-site)
London, Greater London
£26,860 per year
Full-time
Permanent
Job description

We are looking for a compassionate and knowledgeable Information & Advice Generalist Adviser to join our team at Age UK Bromley & Greenwich.

In this role, you will provide vital information, advice and practical support to older people, their carers and families, helping them to navigate challenges around welfare benefits, housing, care and other key areas of later life.

You will work directly with clients through appointments, telephone and email, as well as taking part in outreach and occasional home visits. This is a varied and hands-on role where no two days are the same, requiring strong communication skills, attention to detail and a calm, empathetic approach.

Alongside delivering advice, you will support casework, maintain accurate records and work closely with colleagues, volunteers and partner organisations to ensure a joined-up service.

This is an opportunity to make a real difference, supporting older people to understand their rights, access the support available to them and feel more confident and in control of their lives.

Application resources
Organisation
Age UK Bromley & Greenwich View profile Organisation type Registered Charity Company size 51 - 100

We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.

Age Uk 2.jpgAge UK 3.jpgAge UK 5.jpgAge UK 6.jpg
Posted on: 08 April 2026
Closing date: 08 May 2026 at 23:30
Job ref: IAGENADV
Tags: Advice / Information, Advocacy, Customer Service, Compliance / Quality, Customer support, Engagement / Outreach, Information Management, Wellbeing

The client requests no contact from agencies or media sales.