Child protection jobs
As a Wheelchair Skills Training Coordinator, you will work directly with young people and their families, schools, colleagues, partners etc to deliver accredited training across the UK
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
This role will predominantly support the Service Delivery Managers and Support Officer across the UK in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. The postholder will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited training across the UK.
The person
You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. You will have a friendly and professional approach to working with families and professionals and be highly organised to manage planning, delivery and relevant paperwork for all wheelchair skills services.
Key accountabilities
- Coordination and delivery of wheelchair skills training, travel training and train the trainer across the UK.
- Conduct on site visits prior to delivery of travel training to plan routes and inform risk assessments.
- Book relevant modes of transport for travel training sessions.
- Writing Service Level Agreements for key partners; content providers and schools.
- Obtaining information from content providers and schools, such as Public Liability, DBS and key Risk Assessments.
- Writing Care Plans & Risk Assessments.
- Ensure schools complete paperwork for accredited services and liaise with Skills & Education group regarding learners
- Sending event invites to young people and families and updating the database as required.
- Updating all documentation for events and participants onto the database.
- Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals.
- Attending events such as Kidz to Adultz exhibitions to promote Whizz Kidz and showcase wheelchair skills training.
- Ensuring feedback and monitoring data is collected at each event and at set intervals after the event in order to measure long term impact.
- Collate information for case studies to measure impact of training.
- Liaising with Trainers when required.
- Liaising with young people, families and schools as required.
- Ordering equipment and resources where needed.
- Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers and Services Support Officer.
- Attending Team Meetings and contributing to the development of Whizz Kidz services.
The post holder will also
- Work within all policies, procedures and budgets set by Whizz Kidz.
- Act at all times in the best interest of Whizz Kidz.
- Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
- Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
- Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
- Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.
Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
- Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.
- The ability to teach and demonstrate wheelchair skills, using a wheelchair
- Excellent organisational and planning skills
- Excellent interpersonal skills with the ability to communicate at all levels
- Ability to motivate children and young people of all ages
- The ability to deliver training using coaching/teaching skills.
Experience
- Experience of working directly with disabled children, young people and their families.
- Demonstratable experience of delivering training, teaching or coaching.
- Youth work experience.
- Experience of risk management procedures.
Personal qualities
- Alignment with our values – young people focused, ambitious, inclusive and collaborative
- Passionate about supporting young wheelchair users and creating societal change
- Ability to get on with and motivate children and young people of all ages
- Ability to multi-task, work calmly under pressure and meet tight deadlines
- Ability to work as part of a team and on own initiative
- A high degree of accuracy and attention to detail
- Good level of computer literacy, including databases
Weekend working, travel, irregular hours and overnight stays will be required. The ability to drive and have access to a car is therefore necessary.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please visit our website via the Apply Button.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advisor (IDVA) for Brazilian communities
Part Time | 18.75 hours per week
Salary: £27,500 to £30,000 per annum including London Weighting (pro rata)
Location: London, with outreach and remote support as required
Aymara London CIC is seeking a passionate and committed Independent Domestic Violence Advisor (IDVA) to join our growing specialist domestic abuse team.
As a lived experience led organisation, we provide culturally competent, trauma informed and survivor centred support to women from migrant and racially minoritised communities affected by violence against women and girls. As part of the Safe Horizons London Partnership, funded by MOPAC and led by Victim Support, we deliver specialist advocacy and support for women from Latin American communities across London.
This is an exciting opportunity to play a key role in supporting survivors of domestic abuse to improve their safety, wellbeing and access to justice.
About the role
You will provide high quality advocacy, risk management and practical support to women experiencing domestic abuse. You will work closely with survivors to develop safety plans, navigate complex systems and access housing, legal, health and other specialist services.
You will represent survivors within multi agency settings including MARAC, build strong partnerships with statutory and voluntary sector organisations and contribute to community engagement and prevention activities.
About you
We are looking for someone with:
• Experience supporting victims and survivors of domestic abuse or other forms of violence against women and girls
• Experience of risk assessment, safety planning and case management
• Strong advocacy and partnership working skills
• An understanding of trauma informed practice and safeguarding
• A commitment to survivor empowerment, equality and culturally competent practice
• Fluent spoken and written English and Portuguese
For reasons of representation, trust and cultural competence, applicants must be women from a Brazilian background. This requirement is applied in accordance with Schedule 9, Part 1 of the Equality Act 2010.
Why join Aymara?
You will be joining a values driven organisation with strong community roots and a commitment to improving outcomes for migrant women. We offer a supportive working environment, regular supervision, opportunities for professional development and the chance to make a meaningful difference in the lives of survivors.
To apply, please send your CV and a cover letter outlining your suitability for the role.
Closing date: 31 July 2026, 5:00pm
Please see the attached Job Description and Person Specification for full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Digital Communications Officer
DEPARTMENT: Chelsea FC Foundation
LOCATION: Stamford Bridge / Cobham when required
CONTRACT: Permanent (35 hours - evening and weekend work when required. For example, evening community sessions or matchday support. On average 1x evening/weekend activity per month with TOIL)
JOB FUNCTION: Supporting the delivery of Chelsea FC Foundation’s communications strategy, by coordinating a variety of compelling internal and external digital communications activity, in relation to Chelsea FC Foundation.
Closing date: 7th August
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
MAIN RESPONSIBILITIES:
- Leading on the creation of high-quality written communications, including website copy, which highlight the impact of Chelsea FC Foundation’s work across internal and external channels.
- Maintaining internal and external channels, such as website and newsletters, ensuring copy remains up-to-date and aligned with Chelsea FC Foundation’s strategic objectives.
- Developing engaging digital communications activity including social media copy and assets to be utilised across Chelsea FC Foundation’s channels.
- Overseeing the planning, creation, and delivery of Chelsea FC Foundation’s digital communications assets, ensuring alignment with brand guidelines and consistency across all initiatives.
- Maintaining Chelsea FC Foundation’s suite of digital communications assets such as imagery.
- Supporting all Chelsea FC Foundation departments through impact-based digital communications activity.
- Carrying out general administrative and research duties related to communications activity including detailed communications plans.
- To attend internal and external meetings as appropriate, creating strong relationships with key departments and stakeholders.
PERSON SPECIFICATION:
Experience / skills:
Must haves:
- Proven digital communications experience, preferably within the sports and/or charity industry.
- Relevant digital communications experience including website maintenance and working with CMS and additional software such as Adobe and Canva.
- A natural storyteller with a particular passion for football and sport’s role within the community.
- Outstanding written and verbal communication skills.
- Proven track record of working to tight deadlines and demonstrate strong copywriting, proof reading and researching skills.
- Able to work alongside internal and external stakeholders and manage expectations.
- Experience of working with talent and adhering to high professional standards when doing so.
- Can think quickly and be decisive in high pressure situations, delivering to deadlines.
- Able to deal with sensitive situations tactfully and maintain confidentially at all times.
- Very strong attention to detail.
- IT self-sufficiency and fluent in Word, Excel, PowerPoint and Outlook essential.
Our Expectations:
- To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
- To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
- To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
- To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
- To report any misconduct or suspected misconduct to the HR Department
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
For over 140 years, the Forces Employment Charity has proudly supported Service Leavers, Veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The young people programme supports young people from Forces families aged 16 to 24, particularly those who are disadvantaged, affected by mobility, at risk of becoming NEET or who have Special Educational Needs (SEN). The programme aims to broaden horizons, raise aspirations and build skills and confidence. It connects young people with meaningful employment opportunities through a combination of one-to-one mentoring and employment support, group workshops, employer events, digital training, work experience and apprenticeships.
As part of a small team, the Education and Skills Liaison will lead on engaging, developing and managing relationships with schools, youth and community groups, military charities, the MOD Education Team, the SCiP Alliance, Families Federations, HIVE and other key stakeholders to advocate for children and young people from Forces families.
Who we're looking for
We are looking for someone with a background in education and/or experience supporting young people to overcome challenges. You will have experience in a customer-focused environment and a track record of delivering to SLAs. You will also be a strong collaborator and team player, with demonstrable influencing skills and coaching or mentoring experience.
You will be a self-starter with confidence to use your own initiative and a passion for supporting the Armed Forces community. You will have an understanding of the challenges faced by forces families in finding appropriate and sustainable employment. In addition, you will have strong operational and administrative skills, knowledge of GDPR and experience using CRMs.
The ideal candidate will have lived experience of the Armed Forces lifestyle, a background in secondary or further education and a NVQ Level 6 in Advice, Information and Guidance.
This position is remote; however, candidates must be based in Hampshire to support local engagement activities and demonstrate knowledge of regional authorities and organisations.
This is a fixed-term position for 12 months. The contract end date will be confirmed at the offer stage.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 August 2026.
Do you have questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning Support Worker (1244)
At St. John's, we have a proud history of making a positive difference to the lives of young people. We are now looking for amazing Learning Support Workers to support us in continuing that impact. Could that be you?
Why join our inclusive team?
St. John's is one of the largest employers in Brighton and Hove.
What can we offer you?
- £27,976.00 FTE for 52 weeks (Your actual salary will be £25,286.00 as your contract will be term time only).
- 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
- Fulfilling and meaningful work – make a difference!
- Career development plans that are tailored to you
- Discounts across businesses in the local community.
Who are we?
St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.
Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:
- Difference in social communication and interaction
- Self-reliance and problem-solving
- Sensory
- Emotional Well-being
What are we looking for?
We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.
Sound like you? Then keep on reading!
What will you be doing?
- Supporting the young people in a classroom setting and during breaktimes
- Implementing the learner's behaviour support plan and risk assessment
- Working within a team of multidisciplinary professionals across the charity
- Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.
Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker
Please note that interviews will be arranged progressively as suitable applications are received. Early application is therefore advisable.
This position is not eligible for visa sponsorship, renewals or transfers. Candidates must have the right to work in the UK at the time of application.
This vacancy is recruiting for September 2026 start dates.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
OASIS PARENT AND CARER SUPPORT WORKER
HOURS: Full time, 40 hours per week (flexible hours), inclusive of breaks
Unsocial Working: Regular evening work will be expected, with occasional weekend hours.
CONTRACT: Fixed Term until June 2027
SALARY: £28,088 per annum (Grade E)
LOCATION: Greater Manchester
In April 2021 we launched the GM Navigators project to support young people impacted by youth violence. In response to feedback from parents and carers, the PACS project was set up in 2023 to assist Parents and Carers identifying their child as ‘at risk’. Since this the service has gone from strength to strength with Parents and Carers engaging from all 10 GM boroughs. We have securing funding to continue this project until 2027 with potential for further extensions.
Oasis is recruiting a PAC Support Worker to be part of the PAC Project.
As a PAC Support Worker you will;
· Support parent and carers that identify their child is “at risk” offering them advice and guidance, practical support and linking them in with services/groups that will provide them with a sustainable support network.
· Help parents and carers to develop projects to raise awareness of the issues they are facing, offering peer support and influence policy and system change.
· Be trained in Non-Violent Resistance (NVR) and other parenting approaches to support parents and carers to respond to their children’s needs, de-escalate situations and maintain good relationships within their home.
· Delivering our ‘Encounter’ Parenting Training (based on the principles of NVR) online and in-person to groups of parents and host online and in-person support groups for parents and carers.
· Be integral to the shaping and development of the PAC project utilizing the feedback of those you are working with to ensure the project is impactful and meeting parent’s and carers needs as a priority.
- Empower Parents and Carers that want to set up groups or run campaigns to raise awareness of issues they are facing. Managing resources to support them to turn their ambitions into reality.
We are passionate that communities should be central to local and national violence reduction strategies. If you share this passion and want to make a difference come and join our team.
Amongst other requirements, the successful post holder must have:
· A demonstratable relevant experience OR qualification in Youth & Community (JNC) or Social Work (QSW) or SEND
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsocial hours
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance and training opportunities
- A supportive, friendly work environment, with flexible working arrangements
If you want an informal chat about this role, then please get in touch with via the Oasis Charity website.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Completed applications should be returned by 9am Monday 10th August 2026.
Interviews will take place on week commencing 24th August 2026.
Oasis is a multi-national charity supporting young people and their families. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Tower Hamlets
Sounds great, what will I be doing?
This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have substantial experience working directly with individuals who present a wide range of support needs, risks, and aspirations for their future. They will be confident in delivering high‑quality casework, including key working, support planning, and risk assessments, with a strong focus on promoting independence and recovery. A solid understanding of issues affecting women experiencing domestic abuse, as well as knowledge of mental health, substance misuse, and the wider social factors impacting service users, is essential.
The role requires someone who is able to work collaboratively with a variety of external agencies, including Social Services, mental health teams, drug and alcohol services, and other community organisations. The candidate must be able to communicate effectively with professionals to ensure that support packages are well‑coordinated and that safeguarding responsibilities are met. A thorough understanding of safeguarding legislation and procedures, including child protection, is fundamental to the role.
The postholder will need strong knowledge of welfare benefits, housing legislation, and the practical steps involved in supporting women to secure and maintain safe accommodation. They must be able to work confidently within service specifications, quality frameworks, and organisational policies, ensuring accurate record‑keeping, case notes, and monitoring reports. Experience using computer‑based systems to record client information is therefore required.
A commitment to equality, diversity, and the rights of service users is central to the role. The candidate must demonstrate an ability to promote dignity, choice, empowerment, and co‑production in all aspects of their work, in line with The Hestia Approach. They should be able to support women in developing confidence, resilience, and peer networks, and be comfortable facilitating group activities, workshops, and community‑based initiatives.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Fluency in at least one South Asian language is a genuine occupational requirement for this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support.
Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.
Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.
Reporting to: Operations Lead
Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.
Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.
Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.
DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.
Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.
2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.
Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.
3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.
Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.
Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.
4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.
Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.
General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.
5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.
Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity
Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.
6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.
Person specification
Essential attributes
The postholder will be expected to demonstrate:
- Reliability
Consistency, dependability and the ability to follow through on agreed work are essential in a small team. - Strong listening skills
The ability to listen carefully, respond sensitively and support, enable or signpost people effectively. - Organisation and prioritisation
The ability to manage competing priorities, multitask effectively and complete work accurately and on time. - Efficiency and attention to detail
The ability to work carefully, meet deadlines and maintain accurate records. - Team working
The ability to collaborate, support, facilitate and contribute positively within a small charity team. - Adaptablity
The ability to learn new systems, processes and areas of work efficiently. - Reflective approach
A commitment to learning through experience and developing knowledge in a busy small charity environment
Essential skills and experience
The postholder should have:
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Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.
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Good written and verbal communication skills.
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The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.
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Experience of administration, coordination or operational support.
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Practical experience in a safeguarding role.
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The ability to handle confidential and sensitive information appropriately.
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Strong organisational skills and the ability to manage competing priorities.
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Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.
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Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.
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Experience using CRM systems, particularly Salesforce.
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Experience using Mailchimp or similar communication software.
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Experience using Xero or similar finance software.
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A willingness to undertake safeguarding, data protection and other relevant training.
Desirable skills and experience
The following would be useful but are not essential:
- Experience working in the charity sector.
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Experience working with a Board of Trustees or Directors.
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Experience working with or supporting volunteers.
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Experience supporting local, regional or partnership projects.
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Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.
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Project coordination or project management experience.
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Risk assessment and risk management skills.
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Bookkeeping, budget monitoring or reconciliation experience.
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Fundraising administration or donor stewardship experience.
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Experience creating content using Canva.
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Experience updating website content using WordPress.
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Experience using social media platforms, including Facebook.
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Experience using WhatsApp or similar messaging services for community or project coordination.
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Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.
Working relationships
The postholder will work closely with:
- The Operations Lead
- The Reach team
- Trustees
- Branch Coordinators
- RAW Mentors
- Volunteers
- Members and families
- Donors, funders, partners and external stakeholders
Safeguarding, equality and inclusion
Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.
Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.
To apply please respond to every item detailed on the JD & PS (required and desired)
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.
Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm
Interviews Round 2 (in person): Wednesday 16 September
Appointment is subject to enhanced DBS & 2 professional reference.
Good luck! Reach is an inspiring community to work with.
We look forward to reading your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Basingstoke
Salary: £26,805.75 - £27,464.70
Hours per week: 37
Contract Type:Permanent
Reference Number: STOPDA850
Main Purpose and Scope of the Job:
The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe.
- Providing support, advice and assistance to women who have experienced domestic violence and abuse and are staying in the refuge.
- Empowering and supporting women to make positive choices.
- Establishing resettlement services to support women to move on from refuge accommodation.
- The post-holder work as part of the refuge team, with clients who live in the refuge after being referred via the Front Door Service
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Home-Start Barnet, Brent & Harrow
At Home-Start Barnet, Brent & Harrow, we believe every child deserves the best possible start in life. We support families with young children through challenging times, helping parents build confidence, strengthen relationships and create happier, healthier home lives.
We're looking for an experienced and compassionate Family Support Lead to join our leadership team. This is an opportunity to help shape high-quality family support services, lead a dedicated team and make a lasting difference to children and families across our communities.
About the Role
As Family Support Lead, you will provide day-to-day leadership to our Family Services Team, ensuring families receive safe, effective and person-centred support.
You'll supervise a team of Family Support Coordinators, oversee referrals and case management, act as our Designated Safeguarding Lead (DSL), and work directly with a small caseload of families with more complex needs.
The role is varied and hands-on, combining operational leadership with direct practice. You'll also contribute to volunteer development, deliver training and parenting programmes, build strong partnerships with local agencies and help drive continuous improvement across our services.
Key Responsibilities
- Lead, supervise and support the Family Services Team.
- Manage referral allocation, caseload oversight and service quality.
- Act as the organisation's Designated Safeguarding Lead (DSL).
- Provide direct support to a small number of families experiencing complex challenges.
- Deliver parenting programmes, workshops and community activities.
- Work collaboratively with statutory and voluntary sector partners.
- Contribute to the ongoing development and improvement of family support services.
About You
We're looking for someone who combines strong leadership with warmth, empathy and excellent professional judgement.
You'll have:
- Significant experience supporting vulnerable children and families within family support, early help, social care or a related setting.
- Experience supervising staff, volunteers or students.
- Excellent safeguarding knowledge, with experience as a Designated Safeguarding Lead (or Deputy DSL) desirable.
- Experience managing complex caseloads and undertaking family assessments.
- Strong partnership working skills and confidence working with a range of professionals.
- Experience delivering group work, workshops or training.
- Excellent organisational, communication and decision-making skills.
- A commitment to equality, inclusion and trauma-informed practice.
Why Join Us?
This is an exciting time to join Home-Start Barnet, Brent & Harrow. You'll become part of a supportive, ambitious organisation that genuinely values its people and the families we work alongside.
We offer:
- A friendly and supportive team culture.
- Opportunities for professional development and training.
- Regular supervision and reflective practice.
- Flexible working where operationally possible.
- Employer pension contribution.
- The opportunity to make a real difference to local families every day.
Safeguarding
Home-Start Barnet, Brent & Harrow is committed to safeguarding and promoting the welfare of children and adults. All appointments are subject to satisfactory references and an enhanced DBS check.
This post is exempt from the Rehabilitation of Offenders Act 1974.
Ready to Apply?
If you're an experienced family support professional who enjoys leading others, building strong partnerships and helping families thrive, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Help shape the future of education by building a vibrant community as our new Development and Alumni Relations Officer. You will connect former students, parents, and local groups to create life-changing opportunities. It’s a dynamic role where your people skills, organisation, and passion will make a lasting impact.
Why You'll Love This Role
- Make an Impact: Directly support the transformational power of education by engaging the community in the lives of our students.
- Never a Dull Moment: Enjoy a varied workload where "no two days are the same".
- Connect with People: Build meaningful rapport across a wide network of former students, staff, and parents.
What You'll Do
- Event Management: Coordinate everything from casual coffee mornings to formal reunions and careers events.
- Communications & Media: Source inspiring stories, draft newsletter copy, and utilize traditional and digital media.
- Relationship Building: Act as the primary bridge between the department and the local community.
- Administration & Database: Maintain accurate records and ensure smooth day-to-day departmental operations.
Who We Are Looking For
- A "real people person" who excels at making authentic connections and building rapport with others
- A highly organised problem-solver capable of managing multiple projects simultaneously and with a meticulous eye for detail
- A self-motivated person with a 'can do' attitude and a willingness to lend a hand, whatever the task
- Someone with a genuine passion for making a difference in the lives of others.
The client requests no contact from agencies or media sales.
Teaching Assistant
Location: London
Salary: £27,990 FTE (£25, 534.17 Pro Rata)
Vacancy Type: Permanent, Full Time, Term Time only (37 hours per week, 41 weeks)
Company Description
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.
Catch22 College (formerly Catch22 Study Programme) supports young people to gain the skills required to progress into apprenticeship training, employment or further education.
Job Description
This is an exciting opportunity to work as part of a highly collaborative team, assisting in the provision, and the delivery of, a quality curriculum. You will assist in driving improvements in performance, and enhancing outcomes in the engagement, achievement, and progression, of learners.
Specific responsibilities:
- Work with individuals and groups of students, assist in ensuring students are kept on task and complete activities set by the teacher.
- Deal with behavioural and special needs issues in conjunction with the teacher.
- Help implement lesson plans, aims and contents with the teacher.
- Provide feedback to students without reference to the teacher.
- Take small group of students for defined activities.
Qualifications
- Essential: Ability to work at a minimum of Level 2, in English and Maths.
- Desirable: A relevant professional TA qualification (NVQ level 2), HTLA qualification, A level English and Maths, Level 2 Teaching Qualification (PTTLS or equivalent).
Catch22 is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening appropriate to the post. Any offer of employment will be subject to an enhanced DBS check. This will involve a search of all publicly available information online and in social media.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.
YOUTH OUTREACH WORKER
OASIS BIRMINGHAM VIOLENCE REDUCTION PARTNERSHIP HOSPITAL IN-REACH & COMMUNITY BASED SERVICES
Oasis Midlands
Hours: 1 x full time post at 40 hours (inclusive of breaks) OR 2 x part time posts at 20 hours (inclusive of breaks)
Contract type here: Fixed term until March 2027 (secondment opportunities will also be considered, subject to agreement with the successful candidate's current employer).
Salary: Grade E - £29,201 per annum (£14,600 for 0.5FTE)
Are you passionate about supporting young people and communities? Will you support young people to recognise and reach their full potential? Oasis is about to embark on an exciting new partnership with the West Midlands Violence Reduction Partnership to deliver Hospital In-Reach and Community Based Services. We are recruiting a Youth Outreach Worker to be part of the team. We always work in a holistic way, and it is no difference when it comes to violence. We don’t treat violence in isolation. Instead, we will seek to work as part of an eco-system of care—connecting education, housing, youth work, family support, safeguarding, and community relationships.
We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies.
If you share this passion and want to make a difference, come and join our team.
To hear from those working in similar roles in our team in Greater Manchester, click here.
As a Youth Outreach Worker you will;
· Be present in hospital and community locations to support young people that are impacted by violence.
· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.
· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change.
· Support communities impacted by critical incidents.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsociable hours.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We are accepting applications on a rolling basis and will invite suitable candidates to interview as applications are received. Early applications are encouraged, as we reserve the right to close the recruitment process once the position has been filled.
Applications are welcomed from individuals interested in undertaking this role as a secondment opportunity. Secondment arrangements will be considered on a case-by-case basis and will require approval from the applicant's current employer.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
We are looking for a resilient and dedicated individual to join our Avon & Somerset team as Triage and Early Interventions Officer, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


