Communication jobs

About Access to Sports Project

Access to Sports Project is at a pivotal moment in its growth.

Over the past year, we have secured significant new investment from major funders including National Lottery, BBC Children in Need, Sport England and Garfield Weston Foundation. Demand for our work continues to grow across North London and we are now ready to invest in our first-ever full-time Fundraising Manager.

This is a rare opportunity to shape and lead fundraising within a respected, community-rooted sports charity. This is your opportunity to play a central role in our ambition to become a £1m+ organisation within the next three years.

The Opportunity

The Fundraising Manager will play a central role in managing and growing partnerships with key funders to ensure they are well stewarded, renewed and, where possible, developed into larger, multi-year relationships.

Alongside this, you will be responsible for securing new income, with a particular focus on trusts, foundations and statutory funding, while also supporting the development of additional income streams over time.

While the role spans multiple income streams, the primary focus (especially in year one) will be on trusts, foundations and statutory funding, with other areas (corporate, community, events) developed over time.

You will also help build the foundations for long-term fundraising success by:

• Supporting the development and delivery of a fundraising strategy
• Helping implement a CRM system to manage relationships and pipeline
• Strengthening monitoring and evaluation approaches to evidence impact and support funding

This role does not initially involve line management, but you will lead the fundraising function and play a key role in shaping its future growth.

Key Responsibilities

Trusts, Foundations & Statutory Funding

• Write high-quality funding applications, cases for support and grant reports
• Manage and steward a portfolio of existing funders, maximising renewal and uplift opportunities
• Research, develop and submit new funding applications
• Work with delivery staff to gather impact data, outcomes and case studies

Systems, Data & Insight

• Develop and implement a clear monitoring and evaluation approach to support fundraising, reporting and impact measurement
• Research, recommend and help implement a CRM system for fundraising and relationship management
• Track income, prospects, deadlines and reporting requirements
• Produce clear fundraising reports and insights for the CEO and trustees

Relationship Management & New Business

• Build strong, long-term relationships with funders, partners and supporters
• Represent The Access to Sports Project at meetings, events, funder visits and site visits
• Work with the CEO and trustees to unlock networks and cultivate new opportunities

Fundraising Strategy & Delivery

• Co-develop a 3-year fundraising strategy with the Chief Executive and external fundraising consultant
• Translate strategy into clear annual plans, pipelines and targets
• Take ownership of day-to-day delivery and implementation

Collaboration & Culture

• Work closely with delivery teams, coaches and managers to understand programmes and impact
• Be an active, visible part of a small, close-knit and supportive team
• Spend time on programmes and community activity to stay connected to the young people and communities we serve

You’ll be embedded within our sports environment at Sobell Leisure Centre. You’ll regularly be close to delivery, impact and the energy of community sport.

About You

We’re looking for someone who is ambitious, proactive, relationship-led and values-driven.

Essential

• Proven experience securing income from trusts, foundations and/or statutory bodies (including 5-figure or significant grants).
• Strong bid writing and grant reporting skills
• Excellent relationship management and communication skills
• Ability to manage multiple funding deadlines and priorities
• Strong organisational and project management skills
• Confidence working independently while collaborating closely with senior stakeholders

Desirable

• Experience across corporate fundraising, community fundraising, events or individual giving
• Experience implementing or working with a CRM
• Experience in a small or growing charity environment

Personal Qualities

• Entrepreneurial mindset. Excited by building systems, testing ideas and shaping strategy
• Comfortable being hands-on and “mucking in” as part of a small team
• Curious, adaptable and motivated by impact as much as income
• A genuine passion for sport and belief in its power to change lives (a big plus)

Safeguarding & Values

• Access to Sports Project is committed to safeguarding children and young people.
  
• The successful candidate will be expected to share this commitment and will be required to undertake an enhanced DBS check.
• We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Why Join Us?

• A rare opportunity to build and lead fundraising in a growing, respected sports charity
• Real influence, autonomy and trust from day one
• A passionate, supportive team rooted in community sport
• Hybrid working with a vibrant base at Sobell Leisure Centre
• The chance to help shape the future of grassroots sport in London

Combine your financial expertise with real-world impact by joining Parkinson’s Europe (PE) as our Senior Finance Manager. We’re seeking a proactive professional with heart and passion to safeguard our financial health and empower the Parkinson’s community across Europe, offering a role with significant autonomy and clear room for professional growth within our evolving organisation.

Job specification

Location: Remote working (but note that occasional travel – to attend quarterly team meetings in the UK and other ad hoc meetings/conferences – is required)

Salary: £17,200 – £20,000 per annum, dependent on experience (£43,000 – £50,000 FTE).

Annual leave: 13.5 days per annum (inclusive of pro-rata statutory bank holidays, based on a full-time equivalent of 25 days). 

Contract: This is a permanent, employed role

Responsible to: Director General

Collaboration with: Operations Director and Partnerships Director, plus the wider team

Job description

Main purpose of role

To oversee the charity’s financial management, ensuring accurate reporting, effective budgeting and robust controls. The Senior Finance Manager provides insight to support strategic decision-making, maintains compliance with statutory and regulatory requirements, and manages day-to-day finance operations to safeguard the organisation’s financial health.

In addition, as part of a small team, the Senior Finance Manager provides light-touch HR support to assist with processes – such as appraisals, payroll and staff records — helping to ensure smooth operations in the absence of a dedicated HR function.

Key tasks – finance

• Ensure accurate recording of information of various funding (industry, donations, memberships etc), spending, banking 

• Manual bookkeeping and liaising with Accountants in the UK and in Belgium to ensure data is uploaded correctly to Sage (or similar software) 

• Monthly month end checks on Sage and accurate nominal coding, working with PE’s appointed accountants 

• Raise invoices and credit control

• Accounts payable & expenses process including employee and freelance pay

• Managing all aspects regarding employee pay – working with PE’s appointed payroll agent, pension provider and insurance broker

• Year-end work – including checks and liaising with PE’s appointed accountants

• Charity Commission – completion of annual return

• Donations – check and manage paypal and other donation platforms accordingly

• Management of all PE bank accounts and all aspects regarding bank matters – i.e unknown payments, bank applications for new card holders, transaction queries etc

• Financial reviews with Director General and Operations Director, and to provide accurate information in regards to forecasting, funding, spending, general P&L and other financial matters

• Perform monthly cash-flow forecasting to ensure the 4-month reserve policy is maintained at all times

• Annual budgeting

• Liaising with Treasurer, dealing with any queries he/she may have; assist with AGM reporting 

• Join Board/AGM meetings as required, and deal with any finance-related queries the Board members may have

• Keeping abreast of UK national regulatory and budgetary developments

Key tasks – HR and other

• Support and liaise with the Operations Director and Partnerships Director with all treatment industry/funding agreements 

• Maintain the organisation’s Contract Register, ensuring all agreements (i.e., treatment iindustry partnerships) are tracked for payment milestones

• Keeping and maintaining employee/freelance agreements up to date 

• Holiday and sickness tracking

• Liaise and support the Operations Director with regards to various policies (i.e expenses, bereavement)

• Supporting the Director General and Operations Director with the appraisal process

Person specification

Essential skills and experience

• Minimum five years’ professional experience in an accounting or finance role, supported by a relevant accounting qualification or significant demonstrable experience. Prior experience within the charity or not-for-profit sector is highly desirable. Experience or comfort managing cross-border EU-UK financial complexities is a plus.

• Experience of preparing management accounts, budgets, forecasts and year-end reporting

• An understanding of charity finance requirements (e.g. charity accounting, Charity Commission obligations)

• Proficiency in accounting software (Sage or similar) and MS Office (especially Excel) 

• Experience of basic HR processes (e.g. recruitment, contracts, record-keeping, employee/er taxes and pension obligations)

• Understanding of payroll administration 

• Ability to interpret and explain financial information to non-finance colleagues and Board directors

• Strong organisational skills with the ability to manage multiple priorities

• High level of accuracy, attention to detail and integrity

• Excellent communication and interpersonal skills, with a collaborative approach

Personal qualities

• Commitment to the values and mission of the charity

• A proactive, hands-on approach suited to a small organisation

• Ability to work independently and take initiative

• Flexibility and willingness to adapt to changing needs

• Discretion and respect for confidentiality

Application process 

To apply for this role, please submit your CV and a cover letter outlining your suitability via the CharityJob portal. The deadline is officially 27 May; however, please note that applications will be reviewed on a rolling basis, and we reserve the right to begin the interview process or close the vacancy early if a suitable candidate is found. Therefore, early applications are strongly encouraged.

Parkinson's Europe is an inclusive employer committed to diversity, equity and inclusion. We use an anonymous recruitment process to prevent unconscious bias, and welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, race, religion, sexual orientation, or any other characteristic. We believe that a diverse team enriches our work and strengthens our ability to serve the entire Parkinson's community across Europe. Please let us know if you have any accessibility requirements we can provide to support you during the application process. 

Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.

As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. 

Role purpose

• To provide Energy & Money advice to clients 

• To provide advice on how to deal with Energy Debts 

• To provide a high-quality advice and support services 

• A Benefit Calculation as part of Income Maximisation

• Energy Efficiency support & advice 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. 

•  Negotiate with third parties as appropriate. 

• Switching energy providers 

• Information and support on the Priority Services Register

• Check eligibility and provide Information about the Warm Home Discount 

• Any other possible Schemes / Grants available that can support the client with their energy issues

• Provide Advice on energy complaints and processes 

• Smart Meter information / advice

• Carbon Monoxide Awareness

• To provide Financial Capability and Income Maximisation advice to clients. 

• To share responsibility for compliance with the Projects targets and requirements.

• Ensure quality standards are met. 

• To work effectively with other partners to deliver a seamless service to clients

• Undertake service delivery at Outreach venues as required. 

• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• To provide Energy & Money advice to clients on energy issues

• To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate. 

• Provide General Advice and assisted information to clients on energy issues

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Provide advice and assistance to other staff across the whole range of advice issues. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Ensure that all work conforms to the organisation's systems and procedures. 

Research and campaigns 

•  Assist with research and campaigns work by providing information about clients' circumstances. 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues. 

Professional development 

• Keep up to date with legislation and undertake appropriate training. 

• Read relevant publications. 

• Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager. 

• Assist with Service initiatives for the improvement of services. 

Administration 

• Review and make recommendations for improvements to Citizens Advice services. 

• Maintain local information systems. 

• Use IT for statistical recording, record keeping and document production. 

• Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training. 

• Attend internal and external meetings as agreed with the Team Leader and/or Manager.  

• Maintain close liaison with relevant external agencies. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues. 

Person specification

• Experience of providing Advice. 

• Effective oral communication skills with particular emphasis on negotiating and representing. 

• Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. 

• Ordered approach to workload and an ability and willingness to follow and develop agreed procedures. 

• Understand the issues involved in interviewing clients. 

• Numerate to the level required in the tasks. 

• Ability to prioritise own work, meet deadlines and manage caseload. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to monitor and maintain own standards and work as part of a wider team 

• Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies. 

Desirable Criteria

• Experience of providing General, Energy or debt advice would be desirable. 

• Experience of working to targets

• Experience of working in the voluntary sector would be desirable. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively 

• Demonstrate understanding of social trends and their implications for clients and service provision 

• Have access to a vehicle and be willing to travel

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:  

Service Design & Delivery  

Working closely with the Head of START, contribute to the planning and rollout of the START Programme  

In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families

Implement the new service model, workflows, triage process and beneficiary journey 

Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback 

Manage your own caseload with support from Head of START programme 

Team Leadership & Development  

Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand) 

Ensure an ongoing focus on your own learning and development, always creating space for reflective practice  

Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth

 Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives 

Collaboration & Partnership  

Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support. 

Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals 

Monitoring & Evaluation  

Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions 

Work with your direct support to use evidence and insights gathered to adapt and improve the service over time 

Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions  

Contribution to Charity-Wide Goals  

Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

Act as a representative of Scotty’s at sector events or external meetings where appropriate 

Support content development by sharing anonymised stories, insights, and themes  

The 30-day goals for this role are: 

Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.  

Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.  

The 60-day goals for this role are: 

Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.  

Supported the Head of START to implement the new casework programme and beneficiary journeys.   

Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme. 

Contributed to the design of a light CRM for initial use in START casework.   

Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.   

Started the training plan for new START caseworkers.  

The 90-day goals for this role are: 

Supported the launch of the new START Programme alongside Scotty’s team members.   

Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.   

Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.  

Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced. 

About You: 

Must-Have 

Experience in service delivery, casework, and personalised support services 

Ability to work independently and manage a busy, varied caseload 

A compassionate and person-centred approach to casework 

Excellent organisational and communication skills 

A clear understanding of safeguarding vulnerable adults 

Nice-to-Have  

Familiarity with military family life or bereavement support 

Background in information, advice and guidance within the charity or statutory sector 

An understanding of the importance of service co-design with users or lived experience groups 

Additional Information

The role will require some evening or weekend work

Enhanced DBS check required

Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

Families Come First

Everyone a Supporter, Every Supporter a VIP

Love What You Do

Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

We are seeking three diligent cleaners to clean our offices, toilets, kitchen/break rooms, residential and all general areas in our premises at Clapham Junction.

The hours of work are 20 hours per week, Monday to Friday either

• 4:00am to 8:00am or
• 9.00am to 1.00pm and 1.00pm to 5.00pm on alternate weeks

As well as having proven experience of cleaning in an office or industrial environment, you will be familiar with Health and Safety procedures relating to cleaning, including COSHH regulations and manual handling. Basic literacy and computer skills are essential in this cleaner role, to complete timesheets, report maintenance and similar communications.

Successful applicants for the Cleaner post will be required to wear personal protective equipment as supplied and to undertake a DBS check.

Salary and Location

• Band CLG, London Spine points 46-44
• Starting salary: £31,639 p.a. rising to £33,334 p.a. pro rata in annual increments (equivalent to £17.95 per hour)
• PCS Clapham

Successful candidates for the Cleaner post will be able to demonstrate:

• Proven experience of cleaning in an office or industrial environment
• Knowledge of health and safety procedures relating to cleaning including COSHH
• Basic numeracy, literacy and IT skills
• Ability to communicate effectively

The main duties of the Cleaner role include:

• Maintaining clean

-toilets, washrooms and showers

-office and common areas

-kitchen and rest areas

• Reporting minor repairs and maintenance faults to line manager

The ability to clean to a high standard, work on your own initiative, meet deadlines, and support the cleaning team are all essential requirements for a successful Cleaner at PCS.

Closing date: at 12 midday on Wednesday 6 May 2026

Interviews will be held at PCS Clapham: Wednesday 20 May 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: CLEANER

Ref: 0826

Grade: CLG, London

Salary:

Spine points 46 - 44

Starting salary £31,639 p.a. rising to £33,334 p.a. pro rata

Location: PCS Clapham

Purpose of the job:

The key purpose of this role is to ensure all offices, services and common areas are kept clean by both scheduled and unscheduled cleaning services.

Responsible to: Cleaning Supervisor

Responsible for: Not applicable

Contacts

External: Not applicable

Internal: Members of staff, tenants and visitors to PCS Clapham

Main duties and responsibilities

1. Cleaning toilets, washrooms and showers

• Empty and clean waste bins and renew bin liners
• Clean and disinfect toilet seats both sides
• Clean and disinfect toilet pans, urinals and hand basins
• Clean and disinfect all fixtures and fittings
• Clean and disinfect floors
• Clean and disinfect shower
• Polish mirrors
• Damp wipe windowsills, skirting boards and ledges
• Damp wipe walls, panels and doors
• Clean and disinfect worktops
• Replenish toilet rolls, hand towels and soap liquid
• Fill out cleaning checklist when completed.
• Report minor repairs and maintenance to line manager

2. Cleaning Office and common areas

• Empty and clean all bins and renew bin liners
• Dust, damp wipe and polish all furniture, windowsills, ledges, skirting boards etc.
• Dust, damp wipe and polish all fixture and fittings
• Clean and dust computers, photocopiers etc
• Remove hand marks etc. from all viewing panels
• Wash cups, glasses and jugs
• Put out water, jugs and glasses in meeting rooms
• Prepare refreshments for meetings
• Clean outside casing of hot and cold drinks machines
• Remove marks from furniture, walls, doors etc.
• Dust window blinds
• Vacuum carpets including stairs
• Clean and mop all hard floors including stairs
• Clean and polish handrails on stairs and landings
• Dispose of all rubbish in the correct manner and designated area
• Dispose of food waste in correct bins.
• Keep the cleaning cupboard clean and tidy
• Replenish consumables in breakout area
• Remove all utensils from meetings once it has finished
• Replenish paper towel and cups
• Prepare refreshments for meetings
• Remove all catering utensils at the end of day (If required)

3. Cleaning Kitchen & Breakout Areas (if required)

• Empty and clean waste bins and renew bin liners
• Clean and disinfect sink and taps
• Clean and disinfect worktops and tabletops
• Clean and disinfect all fixtures and fittings, including fridges & Microwaves.
• Clean and disinfect floors
• Vacuum carpets
• Damp wipe windowsills, skirting boards and ledges
• Damp wipe walls, panels and doors
• Replenish all consumables.
• Report minor repairs and maintenance to line manager

4. Deep clean (if required)

• High - level dust and wash walls
• High - level dust and wash ceilings and vents
• High - level dust and wash furniture
• High - level clean window blinds
• Clean windows
• Clean up after builders and contractors
• Scrub and buff and polish hard floors

5. Clean Carpet (if required)

• Move furniture and equipment
• Use a heavy-duty carpet cleaner and extractor
• Use a carpet scrubbing machine
• Replace furniture and equipment

6. Other

• Reporting minor repairs and maintenance faults to line manager
• Reporting Health and Safety Risks to line manager

7. General

• At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
• Take due and reasonable care of him / herself and others in respect of
• Health & Safety at Work
• PCS is committed to the training and development of all its employees and the post holder has a responsibility to participate
• Act in a manner that enhances the work of PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals.
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post

Progression beyond the minimum spine point is dependent on training and/or duties completed.

Person Specification: CLEANER

Ref: 0826

Date: April 2026

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Proven experience of cleaning in an office or industrial environment
• Deep cleaning procedures
• Carpet cleaning

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Health and safety procedures relating to cleaning
• COSHH storage and use of hazardous materials
• Manual handling

SKILLS

• Basic numeracy, literacy and IT skills
• Ability to communicate effectively
• Ability to work on own initiative
• Ability to work to set deadlines
• Application of diligence within work area

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Head of Income Generation and Partnerships

Location: Hybrid working remotely and in office (Caledonian Exchange, 19A Canning Street, Edinburgh, EH3 8EG)

Term: Fixed Term (18 months, with potential to extend) 

Hours: Full-time (Monday-Friday, 35 hours per week) – see website for flexible working options that you might request.

Salary/Rate: JFC4 £56,870 

Reports to: Chief Executive 

Closing date: Friday 10 May

Interview date: Friday 22 May

About us

We are Young Scot, Scotland’s national youth information and citizenship agency. We’re a constant in the lives of young people, woven into the very fabric of growing up in Scotland. We’ve been delivering direct services for over 40 years to ensure that all young people in Scotland are connected to information, opportunities and experiences that support them to live happy and fulfilling lives. 

Young Scot is a nationally trusted brand with deep reach, strong partnerships and unique assets - including data, insight, participation expertise and access to young people across Scotland. More than 880,000 young people have a Young Scot National Entitlement Card, with more than 160,000 of them signed up as Young Scot members. Last year our young.scot site had almost 1.7million visits, and well over 1000 locations across Scotland offer Young Scot perks and discounts. 

The role

Young Scot is seeking a strategic, entrepreneurial and delivery-focused leader to help shape and drive a step-change in how we generate income and build partnerships. 

This is a pivotal role at a defining moment for the organisation with the recent appointment of a new CEO, as well launching a new organisational strategic vision. As we evolve our operating model and ambitions, you will lead the development of a more diverse, sustainable and innovative income portfolio - ensuring we can continue to deliver meaningful impact for young people aged 11–26 across Scotland. 

Working closely with the CEO and senior leadership team (SLT), you will design and implement a new income generation strategy, unlocking opportunities across corporate partnerships, trusts and foundations, public sector funding and earned income streams. You will take an “intrapreneurial” approach - building new propositions, testing ideas and embedding a culture where income generation is seen as a shared organisational priority. 

This role offers significant autonomy, creativity and influence. You will be equally comfortable setting strategic direction and personally leading high-value relationships, as you are enabling written bids and researching new partnerships. 

Why this role matters

This role will:

• Strengthen our financial resilience and long-term sustainability 

• Unlock new forms of value and social income generation 

• Expand our influence across sectors and policy areas 

• Enable us to reach and support more young people 

Key responsibilities: 

1. Strategic Leadership & Income Strategy 

• Develop and deliver a clear, ambitious income generation and partnerships strategy aligned to organisational priorities, with metrics and deliverables set. 

• Build a diversified income model across multiple streams (corporate, trusts & foundations, public sector, earned income, philanthropy). 

• Identify emerging fundraising trends, new tools, opportunities and risks across Scotland, the UK and internationally. 

• Advise the CEO and SLT on financial sustainability, growth opportunities, and strategic partnerships. 

What success looks like: 

• A comprehensive and inspiring strategy with clear targets, focus areas and pipeline 

• Income growth across multiple streams, reducing reliance on single sources. 

• Income generation and monetisation embedded as a core organisational enabler. 

2. Partnerships & Business Development 

• Develop and secure high-value partnerships across corporate and other sectors. 

• Design compelling support propositions, aligning commercial value with social impact. 

• Build and manage a strong pipeline of opportunities, by understanding the support areas or ‘entry points’ where partners can add value to Young Scot. 

• Lead development of innovative income streams, including: 

• Ethical monetisation of Young Scot assets (data, reach, insights, services) 

• Sponsorships and strategic collaborations 

• New products or services for partners 

What success looks like: 

• A growing portfolio of strategically aligned, high-value partnerships. 

• Strong conversion rate from pipeline to secured income. 

• Innovative offers that enhance both impact and income. 

 3. Trusts, Foundations & Fundraising 

• Lead and grow income from trusts, foundations and statutory sources. 

• With programme leads, develop compelling, outcome-driven cases for support. 

• Secure multi-year funding aligned to Young Scot strategic priorities. 

• Oversee high-quality reporting and stewardship. 

What success looks like: 

• A strong, forward-looking funding pipeline. 

• Increased success rate and value of bids, 

• Long-term funder relationships with clear impact reporting. 

4. Relationship Management & External Representation 

• Build and steward senior-level relationships with funders, partners and stakeholders. 

• With the CEO, SLT and young people, act as a visible ambassador for Young Scot. 

• Leverage networks to open new opportunities and raise organisational profile. 

What success looks like: 

• Partners feel valued, engaged and connected to impact. 

• Strong external reputation as a trusted and innovative partner. 

5. Delivery, Systems & Performance 

• Enhance and/or create systems, processes and tools (e.g. CRM) to support income generation. 

• Set and track income targets, KPIs and performance metrics. 

• Ensure compliance with fundraising regulation and best practice. 

• Work with finance colleagues on forecasting, reporting and income tracking. 

What success looks like: 

• Clear, accurate income forecasting and reporting. 

• Efficient systems supporting scalable growth. 

• Strong governance and compliance. 

6. Leadership & Culture 

• Lead income generation across the organisation - even as a sole or small function. 

• Build a culture of proactivity, growth-mindset and collaboration. 

• Support colleagues to identify and contribute to income opportunities. 

• Contribute to wider organisational leadership and strategy. 

• Attend a range of internal meetings as requested, support with delivery of key Young Scot events and sessions as required, and other areas as advised by the CEO. 

What success looks like: 

• A culture where income generation is shared and understood. 

• Teams feel confident contributing to partnerships and opportunities. 

• Clear alignment between income, impact and strategy

Person Specification

Essential Experience 

• Significant sustained experience leading income generation, fundraising, or business development at a senior level 

• Proven track record of securing income across multiple streams (e.g. trusts & foundations, corporate, public sector, earned income) 

• Demonstrable success in building high-value partnerships that deliver both income and impact 

• Experience developing and delivering income strategies and pipelines 

• Experience personally leading bids, pitches, and negotiations. 

Essential Knowledge & Skills 

• Strong understanding of the funding and partnership landscape in Scotland and beyond 

• Excellent relationship-building and stakeholder management skills at a senior level 

• Ability to translate organisational strengths into compelling propositions and cases for support 

• Commercial awareness and ability to identify mutual value opportunities 

• Strong written communication skills, particularly funding applications and proposals 

• Financial literacy, including budgeting, forecasting and income tracking 

• Ability to operate both strategically and hands-on. 

Leadership & Capability 

• Ability to work autonomously and build a function from the ground up 

• Entrepreneurial mindset with a focus on innovation and growth 

• Strong influencing skills, internally and externally 

• High levels of resilience, initiative and accountability 

• Collaborative approach, with the ability to work across teams and sectors. 

Personal Attributes 

• Proactive, opportunity-focused and solutions-driven 

• Creative and open to testing new ideas and approaches 

• Motivated by social impact and improving outcomes for young people 

• Adaptable and comfortable operating in a changing environment 

• A clear understanding and belief in the core values of Young Scot. 

Desirable 

• Existing network of relevant contacts across sectors 

• Experience in youth sector, public sector or policy-related environments 

• Experience with digital, data-driven or innovative income generation approaches

Residential Assistant Manager
Sale, Manchester
£28,188 - £29,355 per annum-Once 6m probation is passed
Permanent, Full Time (37.5 hours per week on a 24hrs shift system)

Additional payment of £30 per night for the on-call cover duties. 

Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.

We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team.

The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance.

You will work closely with families and professionals to support people’s health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required.

About You

• Experience in residential care (1+ year in a senior/supervisory role)
• NVQ Level 3 in Residential (Level 5 desirable or willingness to work towards it)
• Strong understanding of safeguarding and relevant legislation
• Effective leadership and communication skills
• Full UK driving licence and access to own vehicle.
• Flexible and resilient approach to work
• Good working knowledge of Microsoft Office (Word & Excel)
• A full driving licence and access to a vehicle

About Us

Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. Check out our website to see what we do.

What you will receive whilst working for us:

• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
• Life Insurance Scheme (after 6-month probation)
• Excellent internal and external training offered.
• Monthly staff prize draw
• Cycle to work scheme
• Access to Wage Stream

Role Overview:
The Talent Set is delighted to partner with a well-established health charity on an exciting Senior Legacy Marketing Manager role. This position offers the opportunity to lead impactful legacy and in-memory marketing strategies that drive long-term income and supporter engagement.

Key Responsibilities:

• Develop and deliver strategic plans for gifts in Wills and in-memory fundraising, aligning with organisational income targets.
• Lead and motivate a diverse team including two direct line reports, fostering a high-performance and collaborative environment.
• Oversee multichannel campaigns, including innovative initiatives like a new TV campaign, ensuring timely delivery within budget and brand guidelines.
• Manage relationships with external agencies and internal stakeholders to optimise campaign success and supporter experience.
• Drive stewardship initiatives to strengthen supporter relationships and maximise long-term value.
• Lead budget planning, forecasting, and resource allocation, enhancing team capabilities in financial management.
• Contribute to operational planning and implement the organisation’s new in-memory strategy, ensuring cross-team alignment.

Person Specification:

• Proven experience managing gifts in Wills or in-memory fundraising teams within a charity or similar environment.
• Strong knowledge of the fundraising landscape, with the ability to develop innovative and effective marketing strategies.
• Excellent communication, organisation, and stakeholder management skills.
• Skilled in project and budget management, with a track record of achieving financial targets.
• Experienced in CRM systems, preferably Salesforce, for supporter segmentation and data analysis.
• Effective people manager who motivates teams and develops talent.
• Ability to manage multiple priorities with attention to detail and tactful diplomacy.

What’s on Offer:

• Salary: £48,000 to £53,000
• Location: Hybrid – Cambridge
• Contract: Initial 9 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Digital Content Manager

The Talent Set is pleased to present an exciting opportunity for a Digital Content Manager on behalf of a higher education institution. This contract role plays a key part in shaping and delivering the institution’s online presence through engaging, innovative digital content.

Role Overview

The successful candidate will develop and oversee the organisation’s digital content strategy, ensuring consistent brand representation across all channels. They will lead creative content production to enhance engagement and communicate the institution’s values and achievements effectively.

Key Responsibilities

• Develop and implement a comprehensive digital content strategy aligned with institutional goals.
• Create, curate, and manage high-quality content across social media, website, and campaign channels.
• Act as a brand guardian, ensuring visual and messaging consistency in line with brand guidelines.
• Lead and support content creation teams, providing guidance to maintain high standards.
• Collaborate with marketing and campaign teams to ensure content supports wider promotional initiatives.
• Manage digital and visual asset libraries, ensuring easy access and organisation.
• Build and grow social media platforms and online communities, increasing engagement and visibility.
• Analyse social media insights and metrics to optimise content performance.
• Coordinate with internal departments to source relevant content and ensure timely dissemination.
• Monitor emerging digital trends and implement innovative content practices.
• Represent the university at key events such as open days and recruitment activities.

Person Specification

• Previous experience working in a higher education insitutition 
• Experience managing multimedia content production and social media channels.
• Strong understanding of visual branding and content best practices.
• Proven ability to lead teams, manage multiple projects, and meet deadlines.
• Skilled at analysing data to inform content strategies.
• Committed to diversity, equity, and inclusion through content creation.
• Excellent communication skills for engaging internal stakeholders and audiences.
• Adaptable, proactive, and able to work collaboratively in a fast-paced environment.

What’s on Offer

Salary: £53,744
Length: 6- month contract role with an ASAP start 
Hybrid Working: 3 days a week on site in their London officer and 2 days working at home 

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Woodland Trust is looking for a Forestry and Harvesting Manager. The Forestry and Harvesting Manager is a key role in Wales which will work alongside our Site Managers for the Woodland Trusts Wales Estate. The role will be responsible for implementing and supporting the planning, preparation and delivery of harvesting and forestry operations. This will include infrastructure projects across the Wales Estate.

A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Role: 

• This role is a key role in Wales which will work alongside our Site Managers for the Woodland Trust Wales estates. The role will be responsible for implementing and supporting the planning, preparation and delivery of the harvesting and forestry and tree safety operations and will include some infrastructure projects across the Wales region.
• Actively plan, specify, tender, procure and supervise the implementation of contacts on the estate to the highest professional standard, ensuring full compliance with our FSC certification and following the Woodland Trusts Health and Safety policies and procedures.
• You will conduct qualitative standards, mapping, timber mensuration, tree inspections, tree safety management and other data gathering to support the delivery of operations throughout the estates.
• Engage with internal and external stakeholders, local communities, partners and volunteers to discuss plans and projects to allow the opportunity for them to share their views.
• You will be responsible for identifying opportunities to streamline procurement of services and increase efficiency through packaging works into multi-site and multi-year contracts.
• Project manage a range of projects and programmes ensuring they are completed to a timely manner and to a budget. working with external partners and a cross-departmental team of foresters, people engagement specialists, communications specialists and funders.
• This is a homebased role, requiring regular travel across a wide area, mainly Wales but also across the UK, sometimes to remote locations. Occasional travel to regional offices and overnight stays will be required.
• This is a fixed term contract until August 2028.

The Candidate: 

• Experience in managing forestry and land on sites of high conservation importance with experience in writing and reviewing harvesting plans.
• Experience in carrying out inspections, managing tree safety and dealing with tree pests and diseases, such as Ash Dieback, and dealing with issues appropriately as they arise.
• Understanding of planning consents, felling licenses, access agreements, EPS, EIA’s and other species consents.
• Strong communication skills, both written and verbally, being able to communicate with both internal and external stakeholders, local communities, corporate organisations, partners and volunteers to gains opinions on projects.
• Strong project management skills with the ability to coordinate multiple workstreams, contracts and contractors and deliver projects on time and to a budget. You’ll have a positive approach and be able to prioritise, manage your own time and meet targets to tight deadlines.
• Understanding of FSC certification, UKWAS, CDM regulations and practical issues faced when managing woodland.
• Hold a HND/Degree level in forestry, land management or other related field or significant demonstrable experience
• This role requires regular travel around the Wales region. A full driving licence is required. A commercial vehicle is provided with this role.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:  For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews will be held via Microsoft Teams.

Are you an experienced and talented Corporate Partnerships fundraiser, ready to deliver one of the UK's most ambitious charity retail partnerships?

Marie Curie is looking for an ambitious and commercially minded Corporate Partnership Manager to play a key role in the delivery of Marie Curie's record-breaking £5 million partnership with Morrisons, supporting better end of life care for people and families in communities across the country.

Salary: £37-41k
Location: Hybrid, ideally 2 days per week based at Morrisons HQ in Bradford
Contract: Permanent, 35 hours per week FTE or 0.8 reduced hours considered
Benefits: 25 days holiday (+bank), up to 7.5% matched pension contribution and other family and life-friendly policies
Culture: Vibrant and energising, the perfect balance of high-performance and support to be your best self

This is a highly visible, varied role where you will be right at the heart of a complex and inspiring collaboration - building relationships, spotting opportunities and helping to drive a major partnership forward.

What You'll Be Doing

• Provide sector-leading account management to the in-house Morrisons team, supporting delivery of £5m+ each year.
• Lead and develop key project areas within a high-value corporate partnership.
• Work closely with a UK-wide network of Charity Ambassadors and Community Champions to boost colleague engagement and income generation.
• Spot and drive strategic opportunities for growth, innovation, and improvement.
• Build strong, effective relationships across both organisations to maintain momentum.

What We're Looking For

• Proven track-record in account managing significant corporate partnerships.
• Natural relationship builder and networker, with influencing and negotiating skills.
• Persuasive and confident communicator who has tenacity and resilience.
• Team player who is target-driven and thrives in a collaborative environment.
• Someone who can spot opportunities, build trust and deliver results.

Most importantly, you'll be passionate about Marie Curie's mission and keen to get stuck into one of the most exciting collaborations in the sector.

How to Apply

If you're as excited about this role as we are, please send your CV or profile to Ellen Drummond at Charity People to start the conversation.

If your experience aligns with the brief, we'll be in touch with next steps on how to make your formal application.

Deadline: Only because this role has been previously advertised and is time sensitive, we will be searching on a rolling basis - so please do get in touch asap. If this is likely to disadvantage you in any way, please contact Ellen directly and she will ensure that you don't miss out.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Merseyside Society for Deaf People

Chief Executive

Full-time

Permanent

Merseyside

Merseyside Society for Deaf People (MSDP) has been supporting and empowering Deaf, Deafblind and hard-of-hearing people since 1864. We are one of the oldest deaf charities in the country and an important part of the Deaf community on Merseyside.

We are a local charity with a national outlook. Campaigning, advocacy and practical support are all central to who we are. We work to advance equality for Deaf, Deafblind, and hard-of-hearing people by raising awareness of the barriers they face and providing accessible, high-quality services that promote independence, inclusion, and well-being.

MSDP is a “lived experience”- led organisation that works in partnership with Deaf, Deafblind, and hard-of-hearing communities to design and deliver services that reflect real needs and lived realities.

Demand for our services is growing. The needs of Deaf, Deafblind, and hard-of-hearing people continue to evolve, and support systems do not always keep pace. Rising delivery costs, pressure on public funding and the need to diversify income all make this a pivotal moment for the organisation.

We’re looking for an inspiring, values-led leader who can combine long-term vision with day-to-day delivery. You’ll work closely with the Board of Trustees to steer our business strategy, ensuring both sustainability and innovation.

You will lead teams with compassion and purpose, embedding Deaf culture and equality at the heart of everything we do. As our ambassador, you’ll also influence partners, funders, and policymakers to broaden our reach and impact.

To be our next Chief Executive you will bring strategic leadership experience with a proven record of accountability, financial stewardship, strong governance, and organisational growth. You’re a confident communicator and influencer, comfortable building partnerships and leading campaigns. Above all, you share our values of inclusion, integrity, and community.

How to apply

Please click on the apply button for further information.

To apply, please submit your CV and a supporting statement explaining how you meet the requirements of the role. Applications in written English, BSL video, or other accessible formats are welcomed. As a general guide, your Supporting Statement should be around two sides of A4.

View a BSL version of the candidate brief on the MSDP website.

Closing date: Sunday 22nd May

Accessibility

Please let us know if you have any special requirements which we might need to consider in relation to the selection process, e.g. attending interview, completing any part of the selection process. Any requests will not be taken into account in the selection process.

MSDP is a Disability Confident Employer.

The salary for the post is £4,895 gross per annum (based on 7 hours per week off the Real Living Wage full-time equivalent of £24,479)

Based: HMP Norwich Visitors’ Centre

Working Hours and Patterns:

· The work pattern is every Saturday 8:30 – 4pm (7 hours with 30 minutes unpaid break)

· The successful candidate is expected to be available outside of these times to carry out essential training, attend Team Meetings on a Wednesday morning (scheduled in advance every six weeks), and the prison induction on one Monday and Tuesday.

· Overtime, particularly on Sundays, is often available.

· A degree of flexibility will be required at times to meet operational demand.

HMP Norwich, part of the main HMP Estate, offers a varied and exciting opportunity to work in a busy yet rewarding environment where no two days are the same. You will be required to obtain and retain enhanced security vetting for this role.

The Ormiston Families team based at HMP Norwich provide a personal welcome for first-time and returning visitors to help them access the services available to them.

We are seeking a Family Support Worker to join the team in providing effective and efficient running of the Visitors Centre on Saturdays. This will involve booking visitors in for visits, serving refreshments to visitors, providing information for visitors who need additional support, signposting and making referrals to other prison departments. The overall purpose of the role is to ensure that prisoners and their families have a valuable visiting experience, improving the quality of visits for children and families, helping to maintain positive, healthy and resilient family relationships.

Ideally, you will have experience of dealing with people in a customer service-based role and be able to demonstrate excellent communication and problem-solving skills, sometimes under challenging circumstances, whilst embracing a non-judgemental and empathetic work ethic. You will have had experience working with children and families or be able to demonstrate a commitment to this area of work. 

For further information and to apply, please visit our website.

Closing date for applications: 9am, Monday 11th May 2026

Safeguarding and DBS requirements for your role: Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.