Communication officer jobs in Hounslow, greater london

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Mental Health Programme Lead

Based: Battersea Park

Salary: £30868.58 per annum (pro rata)

Contract: Permanent, Part Time 

Work Arrangement: 16 hours per week,  

DBS: Enhanced

Role Overview: 

Responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness. 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities: 

• Responsible for coordinating aspects of Enable’s Mental Health programmes. This includes planning, delivery, identifying areas for development, promotion, and reporting. 
• Deliver one to one client and community assessments with adults with SMI. 
• Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning. 
• Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
• Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature. 
• Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
• Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure. 
• Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes. 
• Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
• To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety. 
• To be committed to the promotion of equality, diversity  and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding. 
• To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post. 

Safeguarding 

• Identify and report any safeguarding concerns following Enables policies and procedures 
• When required, make recommendations and consult with referrers. 
• Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy. 

Skills and Experience:  

• Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.   
• Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them. 
• Experience of conducting one-to-one assessments gathering valuable information to make decisions. 
• Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary. 
• Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public). 
• Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite. 
• Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise. 
• Commitment to valuing equality and diversity and understanding of how this applies to Enable. 
• Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
• Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays. 

The Fawcett Society is the UK’s leading membership charity campaigning for women’s rights.

We are recruiting a Head of Campaigns & Influence to lead our public campaigning and movement-building work. This is a senior role for someone who can turn build campaigns that cut through, mobilising supporters and communities, raising awareness of the most pressing issues facing women today, and helping shape the political conditions for progress on women’s rights.

This role drives how Fawcett builds our influence & impact. It brings together campaigning, public affairs, supporter mobilisation and leadership, with a strong focus on turning evidence and policy priorities into clear, credible and compelling public asks.

About the role

The Head of Campaigns & Influence will lead the development and delivery of Fawcett’s campaigning strategy, ensuring our work is politically sharp, driven by women's experiences, and capable of building momentum over time.

You will work across campaigns, public affairs, digital and membership, helping ensure that our external work is joined up, strategic and effective. You will also play a key role in connecting our national influencing work with the energy, insight and experience of our members, supporters and communities.

This is a senior leadership role, reporting to the Chief Executive and contributing to wider organisational planning and decision-making. You will line manage campaigning capacity, help shape a collaborative and inclusive culture, and support Fawcett to grow its public impact over the coming years.

You would be joining a small but ambitious team, with the opportunity to shape both the work itself and how we work together. At the moment, the team is small, which means this role will suit someone who is comfortable leading in a hands-on way while supporting others to grow. We expect to strengthen our campaigning capacity over time, so there is real scope to help shape the next phase of that development.

What you will do

• Lead and deliver an integrated campaigns strategy aligned to Fawcett’s priorities and mission.
• Turn research and policy positions into clear, compelling and politically credible campaign narratives and asks.
• Build momentum by mobilising members, supporters and people with lived experience in meaningful and effective ways.
• Lead Fawcett’s cross-party public affairs approach and represent the organisation in external meetings, coalitions and forums.
• Work closely across campaigns, communications, digital, membership and income generation to strengthen impact and visibility.
• Define success measures for campaigns and improve how we understand and evidence our impact.
• Line manage and support staff through inclusive, accountable and values-led leadership.
• Contribute to senior leadership planning, organisational development and wider strategic decision-making.

What we’re looking for

We’re looking for someone who brings:

• Experience of leading and delivering campaigns, advocacy or movement-building work designed to achieve social, political or cultural change.
• Experience of mobilising supporters, communities and/or people with lived experience in ways that strengthen campaigns, projects or organisational work.
• Experience of influencing political, institutional or other decision-makers, including translating evidence, policy positions or strategic objectives into clear and credible public asks.
• Previous line management experience, with evidence of supporting and developing others well through inclusive, accountable and values-led leadership.
• A strong commitment to women’s rights and tackling misogyny, with a clear understanding of intersectional feminist and anti-racist practice.
• Strong strategic judgement and the ability to work effectively in politically sensitive or fast-moving contexts.
• Strong communication and relationship-building skills, with the ability to work collaboratively across different teams and audiences.

Encouragement to apply

We know that women and people from marginalised backgrounds are less likely to apply for roles unless they meet every single criterion listed. If this role excites you and you feel you could do it well, we strongly encourage you to apply even if you do not meet 100% of the requirements.

Longmire Recruitment is our dedicated recruitment partner for this vacancy

Hours: Hours: Full-time or part-time (flexible for the right candidate), Permanent 

Location: Hybrid (2-3 days totalling 5 days over two weeks, in the SRUK offices)

About SRUK:
Scleroderma & Raynaud’s UK (SRUK) is the only charity dedicated to improving the lives of people affected by Scleroderma and Raynaud’s Phenomenon. We are here to improve awareness and understanding of these conditions, to support those affected, fund ground-breaking research and ultimately, to find a cure. Our community is at the heart of everything we do, and our values shape how we work; we are collaborative, trusted, compassionate and driven. 

The Role:
The Research Officer is a role within the Research Department, designed to provide administrative and coordination support to SRUK’s growing research and patient engagement activities. The Research Officer will support the delivery of SRUK’s Research Strategy, particularly the coordination of research grants administration, patient registry management, and the development and facilitation of patient and public involvement in research (PPIE). The role will also support wider health information and support services work as required.

This is an exciting opportunity for someone with strong organisational skills, self-motivation, and prior experience in research administration or healthcare, ideally within a charity organisation.  You will join a small, collaborative team and contribute to achieving real and lasting change for people living with Scleroderma and Raynaud’s.

About You:

· You will be a strong administrator, self-motivated, and highly organised with excellent communication skills.

· You will have proven experience within a charity supporting patients, the public, or research communities.

· You will bring strong digital and interpersonal skills, alongside the ability to support our research community, as well as patient involvement in research.

· You will be comfortable managing multiple projects, with a keen eye for detail.

· You will have an empathetic approach to working with people living with long-term or rare conditions.

Why Join Us:
This is a fantastic opportunity to make a real difference for people affected by rare diseases. You’ll work within a passionate, dedicated team and lead initiatives that help sustain and grow SRUK’s vital work.

Longmire Recruitment is our dedicated recruitment partner for this vacancy.

Applications to be submitted by: 2pm Wednesday 15th April 2026.

Interview date:  Monday 20th April 2026.

#ResearchOfficer #ResearchFunding #ResearchGrant #ResearchCommunications

Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.

At the Crafts Council we champion craft and the people who make it.

As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.

This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.

The Role

The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.

We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.

Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:

· how we position craft nationally and internationally

· how we grow and engage our audiences

· how we strengthen our influence across the cultural and creative sectors

You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.

We’re looking for someone who:

• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector

Why join us?

This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.

You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.

We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.

Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.

Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:

£39,000 - £42,000 gross per annum based on part-time working 3 days per week,

£52,000- £56,000 gross per annum based on part-time working 4 days per week.

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

At OCD Action we have a big vision and we have decided to invest in our fundraising team to help us secure the income our organisation needs to drive our work forward.

OCD Action exists because it takes 7 years on average for people affected by OCD to get the treatment that they need. OCD is debilitating, isolating and destroys lives, but it is treatable. Sadly the wait for treatment, for too many is too long. We are working, with the OCD Community, for a time, when OCD is well understood and everyone gets the treatment and support they need when they need it. Until that day arrives, we are committed to ensuring everyone affected by OCD has access to high quality support, information and guidance.

As Senior Trust and Foundations Officer you will support the delivery of our vision by growing our portfolio of Trusts and Foundations, crafting exceptionally high quality and persuasive applications for three, four and five figure bids and managing all successful and existing grants.  

We are a small but highly effective team at OCD Action, if you join us you will work closely with our service delivery team and have the opportunity to see the impact of your work. We are looking for someone who is passionate about improving outcomes for people affected by OCD and can channel this into ambitious, creative and persuasive grant applications. This role requires someone who enjoys working with people and is adept at building networks and maintaining effective relationships. This role may be particularly suited to someone who has supported with the development of Trust applications in a larger organisation and is looking to develop their skills or to work with increased flexibility.

We aim to make working for OCD Action, work for you. We have a range of benefits including: 25 days annual leave plus 8 statutory bank holidays (pro rata for part-time roles) ensuring fair entitlement for all working patterns. Flexible working and blended home / office working is welcome, you can agree your hours, office/home pattern with your manager as long as all commitments, responsibilities and meetings are covered. We are committed to equality, diversity, and inclusion, we are actively building a team that fully reflects and best supports the OCD community. 

If you think this is the opportunity for you, please complete the application form attached. We look forward to hearing from you.

Education Development Officer (part-time, Monday–Wednesday)

Job Type: Permanent

Hours: 21 hours per week (Monday–Wednesday). This role is offered as part of a job share, with the postholder working alongside an existing Education Development Officer who works 2 days per week.

Department: Education and Training / Professional Learning and Development (PLD)

Salary: £18,266.40 pro rata (FTE £30,444)

Reports to: Head of Professional Learning and Development

Location: Hybrid – CoSRH Office (London Bridge) and home working

About You

Do you have a proven track record of operationally managing the end-to-end delivery of education and training programmes from conception to execution and evaluation? If so, we’d love to hear from you?

You must be a motivated and proactive individual who is able to work with a range of stakeholders to deliver our organisation's PLD portfolio and growth initiatives. The role requires an individual with the drive to create, deliver and maintain a comprehensive portfolio of programmes that support the continuous professional development of healthcare professionals working in sexual and reproductive healthcare.

This post is part of a job share arrangement. You will work closely with the other Education Development Officer to ensure continuity, handover and shared ownership of the PLD portfolio. This will require strong communication, collaboration and planning to ensure seamless delivery across the week.

The Role

As the Education Development Officer (EDO), you’ll work closely with CoSRH staff, clinical subject matter experts, organisational partners and suppliers to help develop, design, build and maintain the delivery of high-quality education and training programmes and resources. Working as part of a small, dynamic team you will enjoy the pace of a varied portfolio of activities as well as offering excellent member and learner services. 

In this role, you will be successful if you are able to:

• Deliver education programmes smoothly and consistently, with excellent learner experience
• Build trusted relationships with clinical and internal stakeholders
• Balance operational delivery with continuous improvement and innovation

You’ll….

• Work with a range of stakeholders to develop and maintain innovative learning programmes that include quality, relevant content that enhance CoSRH visibility and stakeholder engagement.
• Negotiate and manage relationships with a variety of suppliers including internal service suppliers (such as members support, marketing, business development, finance) as well as clinical and educational subject matter experts.
• Support the best user experiences for learners, candidates and trainers. This will include dealing with enquiries, the processing of application and member support tickets.
• Work with digital learning technologies, including database, learning management systems, mentoring platforms.
• Use data and other information to measure and report on performance to determine educational impact, stakeholder satisfaction and return on investment.

You will have:

• A degree level qualification or equivalent experience. 
• Experience within a busy professional learning and development function for a minimum of 3 years.
• A strong operational management approach with the ability to coordinate multiple complex programmes simultaneously.
• Experience in developing learning that is delivered in-person and through a variety of digital systems.
• The ability to work independently in a pressurised environment to successfully manage a busy workload as well as being a proactive, considerate team member.
• The ability to assimilate information effectively and to offer creativity and problem solving to mitigate risks and issues.
• Excellent communications and interpersonal skills with a range of stakeholders with the ability to confidently report on their portfolio.
• Excellent Microsoft Office skills, in particular knowledge of Office 365

 Desirable:

• Project Management/Coordination qualification
• CIPD Certificate in Training (or equivalent)

We will offer you:

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

To be considered remove your name and other personal details from your C.V. before uploading. 

This post will require a DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.

We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.

The Role

Reporting to the Chair of the Trustee Board, the Chief Officer

● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.

● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.

● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.

● Is responsible for the continuing funding, planning and financial management of the service.

● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026 will be to

● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.

● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.

● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.

The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.

Person specification

Essential

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.

Desirable

1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
 

Staff Benefits

● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Context and Purpose of the Role

After five years of dedicated leadership, GROW’s Managing Director is moving on. We are now seeking an exceptional, values-led leader to guide GROW through the next phase of our 2030 strategy and help realise our ambition to become a movement-shaping force within agroecology.

GROW is entering a pivotal stage of growth. Our focus now is on strengthening team capacity, centring community voice, developing pathways to leadership and employment, deepening hyper-local networks, and contributing more visibly to the agroecology sector.

With strong financial foundations, a committed team, and a long-standing partnership with a progressive secondary school, this is a rare opportunity to lead an organisation uniquely positioned at the intersection of farming, education, and community action.

The Managing Director will provide clear strategic direction and overall leadership, ensuring GROW remains responsibly-governed, financially resilient, and grounded in its agroecological values. Working closely with the Board of Trustees, they will nurture and inspire a multidisciplinary team of 16 employees and freelancers, strengthen key partnerships, and guide the organisation’s continued development and impact.

Job Title: Managing Director
Reports to: Board of Trustees
Salary: £48,000-£53,000 per annum
Contract: Permanent
Hours: Full Time, 40 hours per week (9am-5pm with 1-hour paid lunch break)
Location: Hybrid. Minimum 3 days a week on site at The Totteridge Academy, Barnet Lane, N20 8AZ (more days on site expected for the first 3-6 months)
Pension: GROW participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 30% off all GROW Farm produce, annual training budget, subsidised lunches, and a generous holiday allowance of 28 days plus bank holidays.
Probation period: 6 months

GROW is a site-based organisation, and our farm sits at the heart of everything we do. We are looking for a Managing Director who is as comfortable talking with students, volunteers and visitors as they are shaping strategy and leading the organisation’s future. This is a role for a thoughtful, adaptable and hands-on leader who can hold the big picture while staying closely connected to our farm, outdoor programmes and the communities we work alongside.

Leadership at GROW is practical, relational and rooted in place. One day you might be gathering feedback from our Student Board of Advisors, listening to how our programmes are working for the young people who shape them. The next, you might be at the farm stall chatting with local community members selling jars of GROW’s homemade pickles. The Managing Director helps ensure that these everyday moments remain central to the organisation.

The successful candidate will lead a small, committed team of 16 staff, nurturing a culture that is collaborative, knowledgeable and grounded in our values. They will guide GROW’s strategic direction while staying attentive to the daily rhythms of farm and school life that make it a vibrant place for learning, growing and connection. 

Trustees recognise the breadth of this role and are committed to strengthening the organisation’s operational capacity. An early priority for the new Managing Director will be to shape and secure support for an additional capacity-building role that complements their leadership and enables GROW to thrive in the years ahead.

1. Strategy, Governance & Risk

• Provide overall leadership and strategic development of the charity.
• Oversee and report on organisational performance to the Board of Trustees quarterly.
• Ensure charity policies and legal guidelines are up to date, clearly communicated, and embedded in everyday culture.
• Ensure statutory filings (e.g. Charity Commission, Companies House) are accurate and timely.
• Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
• Ensure compliance with all relevant legislation, including charity law, employment law, data protection, health & safety, safeguarding, and environmental regulations.
• Lead on crisis management and serious incident reporting.
• Prepare high-quality written reports for Board and sub-committee meetings.
• Advise Trustees on strategic opportunities, risks, and sector trends. Support Trustee recruitment, induction, and development.
• Enable Trustees to fulfil their governance responsibilities effectively.
• Engage relevant professional expertise where appropriate to support decision making. 

2. Operations, Education & Farm

• Ensure operational resilience, deputising and covering critical functions during staff absence.
• Work closely with Education Leads to develop the quality of our educational
• programmes, ensuring they align with agroecological principles.
• Ensure thorough Risk Assessments are completed, communicated, and
• implemented for all activities and programmes.
• Support the income generation strategy for the Farm.
• Support the Farm Manager with infrastructure development, including planning permission applications.

3. Finance & Fundraising

• Act as the main point of contact for the charity’s accountants.
• Develop and oversee organisational budgets, leading annual budget-setting and ongoing monthly, quarterly, and forecast reviews.
• Develop and deliver the annual income generation and fundraising strategy with the Head of Fundraising.
• Oversee effective impact reporting with the Head of Fundraising.
• Develop and implement plans to improve cost-efficiency.
• Support the completion of large and complex fundraising bids.

4. Partnerships

• Act as the main point of contact for GROW’s key partner, The Totteridge Academy (TTA), and the Academy Trust, United Learning, to ensure the partnership is effective and positive.
• Build and develop partnerships with schools, youth services, local authority, community growing networks and organisations to support the long-term development of educational programmes and participant recruitment and local environmental impact.

5. Marketing & Profile

• Oversee the charity’s overall marketing and communications strategy.
• Retain strategic oversight of all core marketing and communications, including the press opportunities, charity’s website, printed materials, and promotional content, ensuring that GROW’s voice, values, and impact are communicated clearly and consistently.
• Build and enhance the charity’s public profile through events, speaking engagements, and external representation.

6. People, HR & Safeguarding

• Manage and support the team to effectively perform their roles and develop within GROW, ensuring staff are fully trained and confident with organisational policies.
• Lead the recruitment and onboarding of all staff in line with Equality, Diversity & Inclusion and Safeguarding policies, and Safer Recruitment best practice.
• Act as the Designated Safeguarding Lead and ensure compliance with any safeguarding requirements set by partner school, The Totteridge Academy.
• Be rigorously mindful of child safeguarding at all times, embedding safeguarding policies in everyday culture and remain up to date with relevant legislation and training.
• Oversee HR processes including appraisals, performance management, and professional development.
• Develop progressive internal systems, policies, and training that promote a fair, inclusive, and supportive workplace, grounded in our agroecological principles.
• Ensuring the organisation is GDPR compliant and acts as the Data Protection Lead.

7. Values & Culture

• Act as a role model for GROW’s guiding agroecological principles and organisational values in all internal and external relationships.
• Create a supportive, nurturing, high-trust culture in which staff and freelancers can thrive.
• Champion a culture of reflection, evaluation, and continuous improvement.
• Centre community voice in decision making, governance, and organisational strategy

Direct reports:
Farm Manager
TTA Education Lead
Senior Facilitator
Head of Fundraising
Freelance Programme Leads

This job description is not exhaustive; as a small and evolving charity, flexibility is essential and all staff are expected to take a hands-on approach and support wider organisational needs where required.
 

Person Specification

Essential Personal Qualities

• Strong alignment with GROW’s mission, agroecological principles, and organisational values.
• Ability to lead and nurture a strong, cohesive, and collaborative team intuitively
• and with empathy.
• Resilient and adaptable.
• Calm under pressure.
• Collaborative by nature and solution-focussed in approach.
• Strong commitment to inclusive working practices and social justice.

Essential Experience

• Significant experience working in a Senior Leadership role within a not-for-profit,
• education, and/or environmental sectors.
• Experience of building and maintaining successful partnership work, for example
• with farms, schools, local authorities, funders, and/or community organisations.
• Significant experience of managing and developing staff and freelancers in a
• small team.
• Proven ability to lead organisational strategy and translate it into operational plans.
• Experience working with, and reporting to, a Board or governing body.
• Experience of financial management, including budgets, forecasting, and working with accountants.
• Track record in contributing to fundraising, including securing major bids.
• Strong understanding of governance, compliance, and risk in a regulated environment.
• Experience of safeguarding within an education, youth, or community context.
• Understanding of legal, progressive and inclusive HR systems and policies.
• Ability to develop and oversee marketing and communications that clearly articulate organisational mission, build community engagement and support financial sustainability.
• Demonstrable experience handling and reviewing legal documentation, including contracts, leases, and formal agreements.

Essential Skills & Abilities

• Strategic thinker, able to see and drive forward the “big picture” while managing operational detail.
• Skilled and inclusive people manager, able to motivate, develop, and challenge others.
• Excellent, adaptable and confident communication skills.
• Ability to prioritise and manage a broad and competing workload.
• Effective decision-making and ability to work independently with accountability.
• Strong relationship-builder with credibility across diverse stakeholders.
• Ability to lead teams through change and uncertainty.
• Strong organisational and administrative capability.
• Sound judgement and a high level of discretion when handling confidential or sensitive matters.

Desirable

• Experience or knowledge of agroecological farming.
• Experience working with local councils, schools, academy trusts, and authorities.
• Knowledge of charity and regulatory frameworks.
• Knowledge of the local Barnet area.

EVERYONE IS WELCOME

At GROW we’re committed to creating an inclusive workplace. All qualified and eligible applicants will receive consideration for employment without regard to gender, gender identity or expression, race, national origin, religion or belief,
disability, age, sexual orientation or pregnancy and maternity. We actively welcome applications from people of all backgrounds and identities, especially those who are under-represented in the charity and food growing sectors. This includes, but is not limited to, people from the global majority, neurodivergent individuals, and those with a range of lived experiences. 

We’re committed to building a team that reflects the diversity of our community and brings a rich mix of perspectives, skills, cultures, and ways of thinking.

African Revival is a small, passionate charity based in Surrey. For more than 20 years we have been dedicated to building schools and improving access to education for children in some of the most disadvantaged communities in Sub-Saharan Africa.

Our vision is an Africa where every child has equal access to quality education, as we believe education is the key to overcoming poverty. Since 2005, we have worked with over 300 primary and nursery schools in Uganda, South Sudan and (until recently) Zambia, to allow over 120,000 children to fulfil their potential. We don’t just provide infrastructure; we empower whole communities — pupils, teachers, and parents — to transform schools into thriving learning environments that build brighter, better futures.

We are seeking an experienced and motivated Executive Director to lead and grow African Revival. This is an opportunity for a hands-on charity leader to strengthen our operations and governance, build sustainable income through fundraising and partnerships, and help expand our impact for children and communities.

Key responsibilities

• Governance & operations: ensure statutory and other reporting requirements are met in the UK and overseas; establish and maintain appropriate policies and procedures; manage day-to-day organisational administration; coordinate and attend Board and committee meetings and prepare papers.
• Leadership & stakeholder management: build and maintain close working relationships with UK and in-country staff, volunteers, trustees, donors and partners; champion a positive, inclusive culture. Help shape the charity’s strategic growth and long-term sustainability
• Finance oversight: uphold rigorous financial controls in partnership with the Finance Manager; support budgeting and forecasting (e.g., cashflow, movement in funds, in-country budgets); approve expenditure and monitor budget versus actuals, keeping the Treasurer and trustees appropriately informed.
• Fundraising & external relations: lead the coordination and delivery of key fundraising activity (including major events such as our annual Ball and Golf Day); research and submit applications to trusts and foundations; act as a public representative and ambassador for African Revival.
• Programme support & impact: work with UK and in-country teams to identify priorities, design and cost activities, and monitor progress and impact; strengthen monitoring, evaluation and learning so we can evidence outcomes and continuously improve.
• Communications: oversee communications and reporting to donors and stakeholders, and support an engaging online presence across our website and social channels.

About you

Essential

• Senior leadership experience (in a charity, social enterprise, or non-profit organisation preferred but not essential).
• Proven ability to build and deliver fundraising activity (events, trusts & foundations, major donors and/or corporate partnerships).
• Strong operational and governance capability, including working effectively with a Board of Trustees.
• Sound financial oversight skills, with the ability to understand budgets, forecasts and financial controls.
• Excellent communication skills—able to represent African Revival credibly with donors, partners and stakeholders.
• Highly organised, hands-on and comfortable working in a small team with competing priorities.
• Commitment to safeguarding and to creating an inclusive, respectful working environment.

Desirable

• Experience in international development and/or working with partners in Sub-Saharan Africa.
• Experience strengthening monitoring, evaluation and learning (MEL/MEAL) and using impact evidence to improve programmes.
• Confidence using digital tools (including CRM, Microsoft 365 and social media) and interest in using AI responsibly to improve productivity.
• Willingness to undertake occasional overseas travel for monitoring and donor engagement.

This role offers the chance to play a leading part in creating educational opportunities for children who need them most—working with a committed Board, a dedicated UK team and experienced in-country colleagues.

African Revival is committed to safeguarding children and vulnerable adults. Appointment will be subject to appropriate pre-employment checks. We welcome applications from all backgrounds and are committed to equal opportunities. Applicants must be resident and have Right to Work in the UK.

Senior Compliance Officer

About Internews

Internews works globally to ensure people everywhere can access trusted, quality information that empowers participation, accountability, and healthier, more informed communities. For more than 35 years, in over 100 countries, we have strengthened local media, supported civil society, and helped millions of people access crucial information across issues such as health, governance, conflict, and the environment.

We are an international nonprofit with administrative hubs in California, Washington DC, London, and Paris. Our teams represent a wide mix of backgrounds, identities, cultures, and lived experiences. We actively foster an environment rooted in dignity, belonging, justice, and flexibility.

About the Role

We are seeking a high-performing, experienced, and self-directed compliance professional to provide maternity cover within the Grants, Contracts & Compliance (GCC) department.

This role requires someone who operates with excellence, independence, and sound judgement from day one—a person who is confident navigating complex donor rules, shaping risk‑mitigation strategies, and leading award management processes without needing extensive onboarding. We are seeking an experienced practitioner with proven applied experience, rather than a purely theoretical background.

You will oversee the full lifecycle of European donor‑funded awards, ensuring rigorous contractual and regulatory compliance across Internews. Working closely with colleagues across Programmes, Finance, and Global Development, you will help maintain a culture where doing things right is prioritised over shortcuts.

The ideal candidate brings deep expertise with major European donors (European Commission, Sida, FCDO), a proactive mindset, and the ability to lead, train, and influence teams across the organisation. 

ESSENTIAL DUTIES & RESPONSIBILITIES include the following, with other duties upon request: 
 

Compliance

· Review and approve proposal budgets for assigned funding opportunities.

· Review donor agreements and ensure terms are acceptable; support the Director of GCC in strengthening organisational risk‑mitigation practices.

· Advise staff on Internews’ internal and donor rules across the project cycle.

· Work with Programme Officers and cross-functional teams on effective project start‑up, including inductions, adapting award procedures/templates, and ongoing staff training; conduct country visits when required.

· Collaborate with Finance to support successful programme audits.

· Maintain and update organisational data on institutional donor platforms (e.g., EU Transparency Register, IATI).

· Develop and maintain training materials and guidelines for at least one major donor; provide expert compliance guidance across GCC.

· Deliver inductions and training for new and junior GCC staff.

· Set up and maintain complete and up‑to‑date award records in line with donor and Internews requirements.

Development

· At proposal stage, review and approve teaming agreements and NDAs with bid partners.

· Review and approve donor budget submissions, ensuring accuracy, consistency, compliance, and adequacy.

· Coordinate pre‑award due diligence for prospective donors.

· Review and negotiate donor agreements and modifications, managing associated risks.

· Establish and maintain proposal, award, and contract records within the award management system, including significant data entry.

Procurement Management

· Advise staff on procurement requirements and maintain internal records for procurements under awards.

· Support development of compliant procurement plans.

· Lead and administer higher‑value procurements, including negotiating contractor terms.

· Draft and execute sub‑contracts and amendments in full compliance with donor and Internews policies.

· Troubleshoot contractual issues, prepare termination notices, and manage related risks.

· Prepare procurement documentation for audits and serve as point of contact for procurement audit processes.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

SUPERVISORY RESPONSIBILITIES

· Line‑manage GCC staff when assigned.

· Deputise for the Director of GCC as required.

· Lead award management for flagship programmes and advise programme teams and partners on donor compliance, budgeting, and agreement management.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

· University degree in a relevant field or equivalent lived/professional experience.

· Extensive senior-level experience in award management within an international nonprofit or international development organisation.

· Demonstrated hands‑on experience interpreting and applying donor rules and compliance requirements (especially European Commission, FCDO, and SIDA) in real project implementation contexts.

· Proven experience managing procurements and negotiating contracts, including drafting and executing agreements and amendments in compliance with donor and organisational requirements.

· Experience preparing procurement documentation for audits and managing procurement‑related risks.

· Demonstrated experience troubleshooting compliance, contractual, and financial issues, and advising programme teams on practical solutions.

· Experience assessing and managing compliance and contractual risks across the project cycle.

· Experience using award management systems or structured grant/contract databases, including maintaining accurate award records and donor‑required data.

· Native-level proficiency in English (written and spoken).

· Strong writing and editing skills, with prior experience producing key work outputs such as proposals, budgets, reports, and trainings.

· Excellent interpersonal and stakeholder management skills, including diplomacy, negotiation, cross-team collaboration, donor communication, and discretion with confidential information.

· Strong analytical and problem‑solving abilities, with a demonstrated track record of applying critical thinking to complex compliance or award management challenges.

· Excellent time‑management and organisational skills, including the ability to handle shifting priorities in a fast‑paced or complex operating environment.

· Proven ability to work both independently and collaboratively within multicultural and remote teams; demonstrated leadership capacity.

· Flexibility to manage periodic shifts in workload and working hours.

· Experience mentoring or training staff on compliance, procurement, or donor‑related procedures.

· Experience leading cross‑functional processes involving both programme and operational teams.

Preferred

· Prior experience living or working in a global majority country/region

· Proficiency in Russian (written and spoken).

· Experience with EU/UK‑funded projects (e.g., EC, FCDO) in complex environments.

· Experience developing internal policies, guidelines, or training materials related to compliance, procurement, or award management.

· Familiarity with Internews’ operating environment, systems, or organisational approaches.

Vacancy Timeline:

Deadline for applications: 21 April 2026 (Note: This is a rolling recruitment process candidates might be invited for interview before the deadline)

MISCELLANEOUS:

Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore, a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.

The Information & Advice Service is highly regarded within the London Borough of Merton and accredited with the Advice Quality Standard (AQS) and Age UK Quality Advice Standard (QAS). We have developed the service over the last five years to provide high quality advice for older people to enable them to live more healthily, happily and independently in later life.

In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults to generate over £820,535 of previously unclaimed benefits and make informed choices about their lives.

The role involves providing initial information and guidance, primarily over the phone, assessing need and urgency, and ensuring clients are directed to the most appropriate support.

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value. ​

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.​

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.

​

​Contract Terms 

• Permanent role
• Full time (35 hours per week)
• £33,000 to £34,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences

​

​What you'll do:

• ​Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
• Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
• Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
• Ensure all activity is run in line with best practice and compliance.
• Reports into the Senior Direct Marketing Manager and wider team to deliver the individual giving strategy for priority audiences.
• Undertake database analysis, to inform and improve the direct marketing programme.
   

What you’ll bring:

• ​Hands-on experience managing direct marketing campaigns across various channels.
• Strong project management skills and the ability to meet targets.
• Knowledge of customer relationship marketing, fundraising regulations, GDPR, and best practices.
• Excellent written and verbal communication skills.
• A collaborative team player with great organisational skills.​

See full Job Description and Person Specification.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Applications close: ​09:00am on 24th April 2026

Interviews: w/c 4th May, with second round interviews w/c 11th May​

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.