Communications Assistant Jobs
- Travel required: 10 days / year (approx.)
- Starting date: Hiring now
We are seeking a Research Assistant to support the research activities of the Patient Evidence Department of Myeloma Patients Europe (MPE).
Please, send your CV and cover letter at recruitment @mpeurope. org. Applications without a cover letter will be rejected.
The following tasks and core responsibilities are non-exhaustive and subject to change depending on needs of the organisation.
Main Duties and responsibilities
Perform the following duties in conjunction with and under the guidance of the Head of Patient Research:
- Plan and conduct assigned research individually or jointly in accordance with project deliverables and department strategy
- Document research output including analysis and interpretation of data, maintaining records and databases, drafting progress reports and publications
- Maintain accurate records of patient data, safeguarding the confidentiality of patients and patient data, as necessary
- Writing for internal / external audiences (including academic journals, lay summaries, and, progress reports)
- Contribute to the dissemination of work including presentations at international and national conferences, internal and external meetings and workshops
- Contribute to the development of proposals to secure funding to support future research
- Engage with patients, families, clinicians, patient organisations and other stakeholders involved in MPE patient evidence projects and other myeloma research
- Represent MPE at internal / external meetings
Other responsibilities
- Undertake any other reasonable duties as required by the Head of Patient evidence
- Support the wider MPE team with research and evidence requests
- Critically appraise and provide advice to MPE wider team on academic research findings
- Build good relations with members, internal and external stakeholders (including doctors, researchers and medical representatives within companies)
- Respond to external patient organisations’ requests on research and evidence topics
- Attend scientific congresses and meetings
- Develop content for MPE website and social media and other communications
- Participate in advisory boards for the pharmaceutical industry
- Engage with training and continuing professional development
About you:
- A good undergraduate degree in a relevant subject area and either postgraduate qualification or equivalent research experience
- Knowledge and experience of qualitative and quantitative research methodologies
- Understanding of principles of Good Clinical Practice in research
- Knowledge and experience of ethical review procedures (desirable)
- Ability to work from home in a virtual setting with a team spread across Europe
- Experience in a related field desirable – preferably working in a non-profit organisation, academic / clinical research, or medical/scientific setting
- Experience in working with patients, researchers, doctors and representatives from the pharmaceutical industry desirable
- Organised, with excellent project management and time management skills
- Strong listening and communication skills
- A motivated and self-aware team player, who can work independently or collaboratively with equal success
- Demonstrated excellence in writing, proofreading, and editing in English
- Good analytical, numerical abilities and ability to interpret complex information
- Ability to explain complex scientific terms and knowledge into lay language
- Willingness to attend face-to-face departmental meetings in Edinburgh on a quarterly basis
- Proficient at Office suite – Word, Excel, PowerPoint (or equivalent)
We offer:
- An exciting position in the emerging field of evidence-based patient advocacy, working together with key patient advocacy leaders across Europe
- Permanent position with flexible hours giving the opportunity to progress and to integrate in a dynamic, friendly and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 52 myeloma and amyloidosis patient groups from over 33 European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 13 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Patient Evidence and Member and Patient Community Programmes.
MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:
- Collaborating on projects to the benefit of the myeloma community
- Exchanging information and best practice
- Developing existing patient groups and encouraging and facilitating the setting up of new groups
- Helping to shape appropriate health-related policies and initiatives on a European and national level
- Ensuring patients across Europe receive timely access to new treatment
- Stimulating and promoting patient-centred research and clinical trials
- Developing a strong evidence base for the needs and wants of patients and their role in research
About the Patient Evidence department
The MPE Patient Evidence department was established in 2020 to generate evidence important to patients with myeloma and their families and is led by Dr Eilidh Duncan. Our goal is to understand unmet needs in the patient population and design patient-focussed research questions which will support new understandings and knowledge. MPE partners with academia, other patient organisations, industry and regulatory bodies where possible to understand more about what gaps exist within the myeloma landscape and how to best generate evidence on these. We work alongside MPE’s policy and access team to anticipate what questions need to be asked and what the data needs are for upcoming medicines approval processes.
The deadline for applications is June 7th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions in the meantime, please reach out to us at recruitment @mpeurope. org
The client requests no contact from agencies or media sales.
Location: Lusaka, Zambia Contract: 2 year FTC (renewable) Salary: Local terms and conditions apply
The Project Assistant Economic Empowerment supports the Economic Empowerment project to manage activities and relationships with key stakeholders. The post-holder ensures the project is planned, implemented, coordinated, monitored, evaluated, and adapted to the highest possible quality standards.
Sightsavers team Zambia have a great opportunity for a Project Assistant Economic Empowerment to join their team. The role supports delivery of a first-class project through planning, implementation, coordination, monitoring and adaptation of the highest possible quality standards. If you have strong attention to detail, excellent time management with programme knowledge in the field of disability inclusion then we would like to hear from you.
Principal Accountabilities
- Advocating Sightsavers to partners regarding the current initiatives underway with whom we can work to achieve the project and organisations strategic objectives to give people with disabilities equal rights and opportunities.
- Managing the full project life-cycle with partners from to closeout
- Liasing with the Global Technical Leads (Disability Inclusive Economic Empowerment) and other internal stakeholders.
- Supporting the coordination and implementation of project activities and sharing of lessons learned.
- Supporting the review of reporting timelines for both donors and country office
- Facilitating meetings with partners to advocate and disseminate shared learnings
- Support project partners with budgets, forecasts, timely financial returns
- Support Ethics and data protection through protocol development for approval by appropriate approval boards as required
- Proactively share relevant case studies, interesting news stories, participate in advocacy work
Knowledge, skills and experience
- A qualification/tertiary degree or above in social sciences, education, development studies or public health
- Demonstrable experience with labour market issues including labour market assessments, skills training/development, internships, employer engagement, disability inclusion, job placements and job fairs
- Familiarity with national legislation and policies in the field of disability, human rights
- An understanding of and commitment to the realization of the rights of people with disabilities
- Monitoring and evaluation
- Strong communication and time management
- Previous experience working with budgets, forecasts and reports both internally and with partners
- Strong IT with knowledge of global ICT systems desirable
- Strong written and spoken English.
- Current and ongoing right to work in Zambia
The Project Coordinator EE is a varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
The deadline to apply for the opportunity is 2 June 2024 23.59 BST UK.
We intend to conduct interviews week commencing 10 June 2024 onwards. The recruitment process will include an on-site interview at the Zambia office lasting up to one hour. Depending on the response we reserve the right to close this role early.
As an equal opportunity Employer we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader therefore qualified people living with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
To apply please simply click on the link provided.
Using data to support the work of a dynamic cancer charity.
Do you have an eye for detail and accuracy? Do you enjoy working with data and using databases? Are you enthusiastic about what you do and want to share it? If so, we are looking for a Database Assistant to join our friendly team and help us make a real impact for people affected by lymphoma.
Database Assistant
Location: Aylesbury HQ, Hybrid role with options for flexibility
Working Pattern: 21 hours per week (Flexible over 3- 5 days, incl Mondays)
Salary: circa £22,000 (pro-rata £13,200 p/a for a 21-hour working week)
Contract: Two-year, fixed-term contract.
This is an exciting time to be at Lymphoma Action as we work towards becoming a data and insight-led organisation - enabling us to make informed decisions based on the data we collect and analyse. This is the perfect role for someone who is:
- Focused with strong attention to detail and the ability to carry out work accurately
- A good communicator, working with colleagues across the Charity
- Love working with data to provide useful information and support to colleagues
Lymphoma Action is the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma.
We have developed a great working culture that focuses on our key values, as well as prioritising a creative, inclusive and supportive environment. Staff receive excellent benefits such as an employee assistance programme, flexible working, generous holiday entitlement, enhanced entitlements to sick pay and maternity leave.
You may have transferrable skills from a different but relevant use of a database. If you believe you can bring your practical knowledge and apply it to our CRM system, then we’d love to hear from you.
Closing date for applications: Thursday 20 June, 12pm
Interviews will be held on Friday 28 June in Aylesbury
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We are an award-wining and fast-growing local charity with an established reputation for making a real difference in the lives of people who have a learning disability and/or autism. Rooted in our local community we provide services and opportunities for our neurodiverse clients, including a wide range of creative workshops, learning and skills development courses and community projects through to employment support, work experience and job progression. We are proud to have won a Yorkshire and Humberside Social Enterprise Award with the judges comenting that we are "...a small but mighty organisation with so much passion and enthusiasm to make a real difference for their community”.
Our aim is to enable and empower our clients to develop their confidence, skills, independence, talents, health and inclusion –assisting them to lead the best quality, most fulfilled lives they can. Our services are in demand so we are now looking for an Assistant Manager who can help ensure we have the highest standards of service management, quality and delivery as we grow.
The role
This is an exciting opportunity to join the Outside the Box management team in a role that will combine planning, development, operational management and resource, staff and volunteer management. Working closely with our tutors, support workers, job coaches, volunteers and clients, the role is a varied one that spans recruitment, client support, quality assurance, content/curriculum development, team management, monitoring and evaluation, marketing and much more. As a relatively small charity with dynamic and person-centred services, the role requires balancing practical tasks with management and forward planning. Whilst every day may be different, helping to oversee and support the high performance and continuous improvement of our client services is at the core of the role.
About you
You may have a background in post-16 education, training or employment support or experience in delivering and developing 'day' services for adults with a learning disability. You will certainly have a passion for our work, strong people management skills and a proven commitment to best quality and continuous improvement. The ability to adapt and embrace a changing, innovative environment and to model and support person-centred, impactful support for our client community are key.
The client requests no contact from agencies or media sales.
The salary quoted is for the London office dependent on hours worked per week and based on a full time salary of £36,007:
-14 hours per week: £14,403 per annum
-21 hours per week: £21,604 per annum
If based remotely, the salary based on a full-time salary of £31,266 will be:
-14 hours per week: £12,506 per annum
-21 hours per week: £18,760 per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
This role is a job-share working with an existing Executive Assistant who is spending part of her time supporting the Director of Policy, Public Affairs and Campaigns (PPC) and the PPC department. This role entails working with a wide range of groups internal and external to Christian Aid. The role will support the Director, taking on key pieces of work, including minutes taking and report of meetings, assisting with email, liaising with colleagues and other assistants, coordinating hosted events and stakeholder lists, planning logistics, booking travel and accommodation, editing and proofreading documents, conducting research, scheduling appointments and other administrative tasks, as appropriate.
About you
The ideal candidate will have excellent communication, research and organisational skills with a bias for action, the ability to think laterally and deliver results. You will have a high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the organisation. You are someone that keeps calm under pressure and is able to manage assignments with sound judgement and with multitasking capabilities. You will have an eye for detail, good IT skills, strong interpersonal skills and the motivation and interest in the Charity Sector or International Development. You will have a degree or post-graduate qualification in the humanities, social sciences or related disciplines or comparable experience.
Supporting Statement
As part of your supporting statement, please answer the following question:
Tell us of a time when you had to establish and maintain excellent working relationships with a wide range of contacts and networks
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
We’re now looking for an events officer to play a key role within the team. You’ll lead on the delivery of a range of events including runs, triathlons, cycles, treks and overseas challenges, with a focus on growing income and engagement. Your role will also help to drive us forward as the go-to charity for challenge events by providing an excellent supporter experience.
About you
We’re looking for someone with a real drive and a passion for charity events fundraising. You’ll be delivering your own portfolio of events including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.
We’re a dedicated team with our supporters at the heart of what we do. If you have experience and interest in delivering events and building relationships with supporters, then this could be the role for you.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact The Breast Cancer Now Recruitment Team in the first instance.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Friday 21 June 2024
Interview date Week commencing 1 July 2024
Coeliac UK currently has an exciting opportunity for a Admin Support and Assistant, to join our team in High Wycombe, with the option to regularly work from home by agreement with your line manager. You will join us on a part time, temporary 12 months contract . In return you will receive a competitive salary of £12,000 - £14,000 per annum.
For over 50 years Coeliac UK has been helping people with coeliac disease and other gluten related conditions live happier, healthier lives. Striving for better gluten free food in more places, providing independent, trustworthy advice and support to the gluten free community, and funding crucial research to not only manage the impacts of gluten, but also find the answers to coeliac disease.
The Admin Support and Assistant role:
An interesting and varied role. Employed by Coeliac UK to provide administrative support for the International Society for the Study of Celiac Disease (ISSCD) and assistance to the ISSCD Board, the Executive Officer and the ISSCD committees.
The general objective of the ISSCD is to promote scientific knowledge, education and quality of care in the field of coeliac disease and gluten-mediated human diseases in general and everything related or conducive to this in the broadest sense.
Coeliac UK supports the work of the ISSCD as objectives are aligned.
Key responsibilities of the Admin Support and Assistant:
- Processing new ISSCD Membership applications and update the ISSCD membership database
- Drafting copies for the ISSCD members’ e-newsletter and other communications
- Preparing the ISSCD email schedule working with the Executive Officer and the ISSCD’s support agency based in the Netherlands
- Monitoring the ISSCD generic email accounts and respond accordingly
- Arranging ISSCD meetings
- Preparing agendas and papers for ISSCD Board meetings
- Drafting minutes of ISSCD meetings
- Providing admin support to the ISSCD committees as required
- Assisting with filing and record keeping of ISSCD activities and key documents
Essential experience, skills and knowledge required for the Admin Support and Assistant role:
- Positive and confident
- People person
- Proactive and flexible approach
- Strong team player
- Unflappable, ‘can do’ attitude
- Educated to GCSE standard including Grade C or above in Maths and English
- Confident speller with good command of the English language
- Self-motivated and able to work without close supervision, once provided with guidance
- Knowledge and understanding of the General Data Protection Regulation (GDPR)
- Familiar with the different social media channels and creating posts for engagement, desired but not essential
- CRM and website content management experience desired but not essential.
- Competent use of Microsoft 365; Word, Excel, PowerPoint and Outlook
- On occasions willing to work outside usual hours to accommodate international meetings (different time zones)
If you would like to be considered as our Admin Support and Assistant, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll be working in a team that plays a pivotal role within fundraising, building strong and lasting relationships with our charity's supporters and donors through your interactions.
This is an important role for Oxford Hospitals Charity as you will often be the first point of contact for supporters engaging with us via phone, email and through various fundraising platforms. The role brings endless avenues to make a real difference - identifying opportunities to engage further and support income generation.
Working as part of the team, you will also be responsible for prompt and accurate processing of donations and tailoring thank you letters for individual supporters. This is an excellent and varied role offering opportunities to also work in collaboration with our newly created Hospital Engagement Team – it is an exciting time to join our ambitious charity!
Your skills
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Excellent customer service and communication skills
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Knowledge of CRMs/Databases
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Proficiency in MS Office such as Outlook, Word, Excel and other relevant software
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Experience in accurate and prompt data input
Does this sound like you?
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Passionate about customer care, building long lasting relationships or can demonstrate your positive influence in a similar environment
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Excited to encourage supporters achieve their personal fundraising goals by providing excellent stewardship
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Demonstrates a confident yet empathetic communication style whilst managing complex queries, and on occasions navigating difficult conversations
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A high level of attention to detail with ability to capture all relevant data, whilst adhering to policies and procedures, and ensuring positive outcomes.
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Thrives on working in a busy team in a varied role
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A good understanding of the charity sector and the invaluable role of our supporters and dedicated to providing the best supporter experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
EXECUTIVE ASSISTANT TO THE SLT
Contract: Permanent
Hours: Part-time (21-28 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.
The Executive Assistant (EA) to the SLT will facilitate all the charity’s governance requirements. Activities will primarily focus on Trustee meetings, Committees and Management team meetings, but will include policy administration and all other aspects of corporate governance and company secretariat. The post will also form part of newly-formed HR function within the charity.
The EA to the SLT will be a key role in giving the charity the capacity and expertise it needs to grow in a well-governed and responsible yet ambitious way.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.
We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.
Within this role, you will support the team with a wide range of tasks including:
- Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
- Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
- Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
- Record supporter information on the Raisers Edge database accurately.
- Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
- Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
- Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
- Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.
What are we looking for?
- Good interpersonal and communication skills (verbal and written).
- Ability to prioritise own workload effectively.
- Good attention to detail.
- Team player.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
- Ability to work in part of a team and collaborate with others.
- Keen eye for accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Working as part of the Finance Team you will contribute to the delivery of an efficient finance department ensuring accurate and timely financial transaction processing including purchase invoice processing, checking and approving expense claims, weekly BACS payment runs and cash book postings all in line with Kew’s financial policies and procedures.
To be successful you will need to be a methodical and proactive employee; working closely with the Finance team, Kew staff and external suppliers as part of the transaction processing team, demonstrating excellent customer service together with strong communication skills both orally and in writing.
Our ideal candidate will have experience in accounts payable and be able to demonstrate a clear understanding of what is required backed up by experience in the role.
Experience with Agresso would be desirable.
This role is based at Kew with the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi!
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please
We're looking for an Assistant Financial Accountant to join our finance team located at our Head Office in Caledonian Road.
£32,500.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Reporting to the Financial Accountant, the Assistant Financial Accountant will be involved with all financial accounting and treasury activities for the organisation which includes Look Ahead Care & Support and its subsidiaries. Activities include the day to day monitoring and administration of Look Ahead's bank account, posting journals, producing monthly balance sheet reconciliations and assisting with the management of the outsourced payroll function.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Assist with the production of the management accountants and annual financial statements for Look Ahead Care & Support (LACS) and its 3 subsidiary companies.
Assist the Financial Accountant with the annual year end audit process for the organisation including liaison with the external auditors.
Prepare the quarterly VAT return for Look Ahead and Look Ahead Developments.
Post all fixed asset journals, reconciling relevant balance sheet accounts monthly.
Prepare and post monthly journals and complete monthly balance sheet reconciliations for other general ledger accounts as required.
Ensure that Look Ahead's bank accounts are reconciled on a daily basis. Prepare and post daily journals for cash receipts, direct debits, and manual payments.
Assist with the preparation of payroll journals and the reconciliation of relevant payroll accounts e.g. payroll control, PAYE, pension, attachment of earnings etc.
Assist with the monthly payroll processing, including processing of overtime and payroll sample checking.
Assist with the administration of Look Ahead's pension scheme, including processing new joiners and leavers.
Assist the Financial Accountant with the development and day to day management of the SUN financial system across the whole finance team in order to achieve efficiencies and continuous improvement.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Is assertive and will challenge others
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Demonstrates significant confidence and high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines.
Excellent oral and written communications.
Excellent knowledge of Microsoft Excel.
Proven customer service experience.
Experience of posting journals and working within a general ledger system.
Experience of balance sheet reconciliations.
1 - 2 years relevant accounting experience.
Desirable:
Experience of using Sun Financials.
Experience of using Sage.
Experience of accounting in the social housing sector.
Be studying towards a relevant professional finance qualification (ACCA, CIMA etc.).
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Part Time 28 hours per week (over 7 days to include Sundays and Bank Holidays)
£23,436 FTE - £17,735 pro rata
Location - Ipswich Shop
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Ipswich shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Wednesday 26th June 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 12th June.
IN2
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Delivery Assistant - Sexual Violence Service
22.5 hrs (0.6 FTE) per week
£24,000 (FTE) per annum
Role
Join our team as a Service Delivery Assistant, playing a pivotal role in the implementation and success of the Sexual Violence Service across the Thames Valley region. Under the guidance of the Service Manager, you will shoulder the responsibility and accountability for overseeing the day-to-day delivery of Sexual Violence Services.
Key Tasks:
- Providing a high-quality and responsive administrative function for the service. Acting as the first point of contact for enquiries into the service and supporting the wider team and service with general administrative duties.
- Reviewing referrals and contacting service users and an initial point of contact.
- Managing and supporting caseworkers and ISVA’s with initial appointment booking.
- Coordination and support of our team of volunteers.
- This may also include responsibility for external communication, social media, and updating directory records for other services. Updating local websites with relevant information and taking minutes from team meetings.
Skills, Knowledge, and Abilities
Essential
- Experience working in an administrative role and undertaking a variety of administrative duties.
- Experience in working and adhering to policies, processes, and procedures.
- Excellent IT skills and experience in using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Excellent record-keeping skills with a focus on attention to detail, quality, and accuracy.
- Knowledge of best practices about the recruitment, training, and support of volunteers.
- A commitment to trauma-informed working both with service users and internally through your line management.
Personal Characteristics
Essential
- Flexible thinker with a concern for promoting positive change and innovation in service delivery.
- An ability to demonstrate commitment to anti-discriminatory practice.
- A person-centered approach.
- Ability to work at pace, absorb pressure, and keep to tight deadlines.
- Commitment to Continuous Professional Development and Learning.
Other
- Be free from any criminal conviction which would conflict with the responsibilities of the post.
- Be able to deal with all information on a confidential basis.
If this opportunity is of interest, please apply now with an up-to-date CV and a Cover Letter to support your application.
Thames Valley Partnership T/A Hope after Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee, or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age, or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.