Community and access learning manager jobs

About Chapter One

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most. 

Our Early Literacy Intervention programme is based on a programme that works successfully in the USA and it provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Reading Interventionist works individually with target children. 

We also have our unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 150 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

For more information about our programmes please visit our website and watch our videos.

About the role 

Locations

• Galleywall Primary School, Galleywall Road, London SE16 3PB
• Wellington Primary School, Wellington Way, London E3 4NE

Hours

• Galleywall Primary School: Monday to Friday, 10:00am–12:00pm (2 hours per day) – 10 hours per week
• Wellington Primary School: 3 days per week, 1:00pm–3:00pm (2 hours per day) – 6 hours per week (working days to be agreed)
• Please note travel between the schools will have to take place between 12pm and 1pm.

Total hours: 16 hours per week

This role will involve delivering a programme of 1:1 focussed sessions for selected Reception and Year 1 children.  The ELI will be trained to use Chapter One’s specialised online tool designed to support learners who are at risk of falling behind with their phonics.

We are looking for a highly motivated, energetic individual who enjoys working with young children and who wants to make their mark in a fast-growing charity. We can offer training, a small friendly team and a chance to improve the lives of children facing disadvantage.

Key Responsibilities

• Conduct an initial baseline assessment of selected target children in Reception and Year 1 to determine where further support is needed.

• Use Chapter One’s online tool to deliver differentiated, daily, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach.

• Use a variety of additional activities to reinforce phonics skills.

• Support children to use their secure phonics knowledge to read decodable books.

• Develop pupils’ phonics fluency and confidence in preparation for the Year 1 Phonics Screening Check, where applicable. 

• Document each session with a child, including the skills practised or mastered and a goal for the next session.

• Maintain and update daily pupil progress trackers, identifying phonics skills secured and areas requiring consolidation to inform future teaching. 

• Challenge pupils to reach each new goal and celebrate pupil success.

• Work closely and on an ongoing basis with classroom teachers, reading support staff and the school team to understand progression of the schools phonics teaching.

• Work closely with classroom teachers to establish tailored plans for each child.

• Provide school leaders with data and information on pupil progress.

• Gather feedback from school on progress of the programme and any implementation challenges, aiming to help Chapter One to continuously improve programme delivery.

• Collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Qualifications Criteria

• Maths and English GCSE at Grade 5 or above.

• Right to work in the UK.

We are looking for applicants with the following essential qualities:

• Experience of working in education or childcare.

• Willingness to undergo further training in phonics pedagogy.

• Highly motivated, energetic individual with excellent interpersonal and organisational skills.

• Ability to adapt and embrace a changing environment.

• Excellent personal planning and a proven ability to work independently.

• Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation.

• Highly computer literate with hands-on experience of using MS Office and platforms and tools such as Google analytics, PowerPoint and more.

• An understanding of Child Safeguarding.

• A commitment to Chapter One’s mission and values.

Ideally, applicants will also have the following desirable qualities:

• Experience in supporting young children with phonics in a classroom setting.

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1) Outline why you’re the right person for this role and how you meet the skills & experience detailed in the job description.

2) Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Stage 1 interviews are planned for 21/07/2026 with any successful applicants being invited to a second interview on 23/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.

Communications and Engagement Officer

Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).

Contract: Permanent, 35hrs p/week.

Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.

About You: To join us, some of the skills you will need are:  

• Strong organisational skills with experience providing administrative support in a busy team environment.
• Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
• Confident using new systems and following established processes.
• Excellent writing, editing, and digital content management skills.
• Experience using data and analytics to improve performance and engagement.
• Commitment to inclusive, ethical communications and responsible storytelling.

If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.

This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.

We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.  

Shortlisted candidates will be asked to complete the following before their interview:

• A short supplementary information form
• A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager

First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter

Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

Domestic Abuse Safe at Home Practitioner 

Location: Bury

Salary: £27,500

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges  for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and  wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of  our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us  adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse,  violence and exploitation in their homes, streets and communities

About the role

As a Domestic Abuse Safe at Home Practitioner, you will help women experiencing domestic abuse to feel safer in their own homes. You’ll deliver trauma-informed, survivor-led practical and emotional support alongside home security assessments and target hardening measures, working in partnership with local agencies to reduce risk and increase safety. 

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential: 

• Experience of supporting women affected by domestic abuse and/or related complex needs (e.g., housing insecurity, mental health, substance use), using a trauma-informed and survivor-led approach.
• Knowledge of safeguarding practice for adults, children and young people, and confidence following organisational/local safeguarding procedures.
• Ability to complete risk assessments and co-produce safety and support plans, reviewing them as risk changes and working to agreed timescales.
• Strong communication skills, including the ability to build trust, explain options clearly, maintain professional boundaries, and work in a non-judgemental way.
• Ability to work independently and manage a caseload, prioritising effectively, meeting deadlines, and maintaining accurate, timely case notes and monitoring/outcome data.
• Confidence working with partner agencies (e.g., housing, police, health, MARAC/IDVA pathways and civil remedies) and making appropriate referrals and signposting.
• Willingness to undertake home visits and lone working, using dynamic risk assessment and following health & safety procedures (including safe professional curiosity in the community).

Desirable 

• Specialist DA/VAWG training and tools (e.g., DASH, MARAC processes, stalking/harassment, honour-based abuse), and confidence applying this knowledge in practice.
• Knowledge of the Domestic Abuse Act 2021, protective orders/civil remedies and housing options, with experience supporting women to navigate related pathways.
• Experience completing home security assessments and coordinating target hardening measures (e.g., locks, alarms, lighting), including liaising with landlords, contractors and repairs teams.
• Experience using case management systems and reporting/monitoring tools to evidence outcomes and service impact (including data quality and GDPR/confidentiality).

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 12/07/26

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to the best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

This role will lead the development, setup, and delivery of individual locations within our new hyper-local Early Diagnosis Programme designed to improve bowel cancer awareness and timely presentation in communities most affected by health inequalities. Central to the role is establishing strong partnerships - working with local cancer alliances or health boards, primary care, community pharmacies, employers, and community and faith groups - to create tailored, locally driven plans.

The post holder will oversee the design of bespoke 12-month delivery plans for each location, selecting and coordinating relevant Bowel Cancer UK interventions and ensuring all activity is grounded in local insight and evidence.

This role will be critical in delivering the first phase of the Early Diagnosis Programme, generating learning, refining the model, and laying the foundations for potential future scale-up across the UK.

Key Responsibilities

• Lead and deliver local early diagnosis programmes by developing tailored, evidence-based 12‑month plans to improve bowel cancer awareness and early presentation in targeted communities.

• Build and manage strong multi-agency partnerships with health systems, primary care, community groups, employers, and other stakeholders to drive coordinated, high-impact local activity.

• Coordinate programme delivery and impact by managing volunteers, overseeing implementation and evaluation frameworks, and using insights to refine and scale the programme nationally.

Please note that we may close this vacancy before the advertised closing date or extend the application period, depending on the number of applications. We encourage interested candidates to apply as soon as possible.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

About Home-Start Barnet, Brent & Harrow

At Home-Start Barnet, Brent & Harrow, we believe every child deserves the best possible start in life. We support families with young children through challenging times, helping parents build confidence, strengthen relationships and create happier, healthier home lives.

We're looking for an experienced and compassionate Family Support Lead to join our leadership team. This is an opportunity to help shape high-quality family support services, lead a dedicated team and make a lasting difference to children and families across our communities.

About the Role

As Family Support Lead, you will provide day-to-day leadership to our Family Services Team, ensuring families receive safe, effective and person-centred support.

You'll supervise a team of Family Support Coordinators, oversee referrals and case management, act as our Designated Safeguarding Lead (DSL), and work directly with a small caseload of families with more complex needs.

The role is varied and hands-on, combining operational leadership with direct practice. You'll also contribute to volunteer development, deliver training and parenting programmes, build strong partnerships with local agencies and help drive continuous improvement across our services.

Key Responsibilities

• Lead, supervise and support the Family Services Team.
• Manage referral allocation, caseload oversight and service quality.
• Act as the organisation's Designated Safeguarding Lead (DSL).
• Provide direct support to a small number of families experiencing complex challenges.
• Deliver parenting programmes, workshops and community activities.
• Work collaboratively with statutory and voluntary sector partners.
• Contribute to the ongoing development and improvement of family support services.

About You

We're looking for someone who combines strong leadership with warmth, empathy and excellent professional judgement.

You'll have:

• Significant experience supporting vulnerable children and families within family support, early help, social care or a related setting.
• Experience supervising staff, volunteers or students.
• Excellent safeguarding knowledge, with experience as a Designated Safeguarding Lead (or Deputy DSL) desirable.
• Experience managing complex caseloads and undertaking family assessments.
• Strong partnership working skills and confidence working with a range of professionals.
• Experience delivering group work, workshops or training.
• Excellent organisational, communication and decision-making skills.
• A commitment to equality, inclusion and trauma-informed practice.

Why Join Us?

This is an exciting time to join Home-Start Barnet, Brent & Harrow. You'll become part of a supportive, ambitious organisation that genuinely values its people and the families we work alongside.

We offer:

• A friendly and supportive team culture.
• Opportunities for professional development and training.
• Regular supervision and reflective practice.
• Flexible working where operationally possible.
• Employer pension contribution.
• The opportunity to make a real difference to local families every day.

Safeguarding

Home-Start Barnet, Brent & Harrow is committed to safeguarding and promoting the welfare of children and adults. All appointments are subject to satisfactory references and an enhanced DBS check.

This post is exempt from the Rehabilitation of Offenders Act 1974.

Ready to Apply?

If you're an experienced family support professional who enjoys leading others, building strong partnerships and helping families thrive, we'd love to hear from you.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the Opportunity

The London Boroughs Outcomes Partnership (LBOP) delivers homelessness prevention services across London, supporting families living in temporary accommodation, as well as single adults and childless couples who are homeless or at risk of homelessness.

LBOP is a pan-London outcomes partnership that brings together local authorities and specialist delivery partners to provide flexible, person-centred support that helps residents secure and sustain suitable accommodation. The programme also includes specialist provision for groups who may face additional barriers to housing, including refugees and LGBTQ+ individuals.

LBOP operates as an outcomes-based contract, with local authorities paying for the positive social outcomes achieved rather than a prescribed set of activities. This approach enables greater flexibility and innovation in service delivery, allowing support to be tailored to individual circumstances while maintaining a strong focus on achieving measurable impact.

The programme is designed to achieve a range of positive housing and social outcomes, including:

• Preventing homelessness and supporting people to remain in their existing accommodation where appropriate.
• Supporting individuals to secure suitable, stable and sustainable accommodation.
• Helping people sustain their accommodation and reduce the risk of future homelessness.
• Resolving housing-related issues, including landlord and property concerns.
• Improving mental wellbeing, financial resilience and independent living skills.
• Supporting access to education, training and employment opportunities.

Role and responsibilities

Support Delivery and Performance

• Build and maintain effective referral pathways with London Boroughs and partner agencies.
• Monitor referral activity, service performance and outcome achievement, identifying risks and implementing improvement plans where required.
• Oversee triage, outcome verification and CRM data quality to ensure accurate reporting and contractual compliance.
• Support delivery partners to achieve targets through coaching, challenge and performance management.

Partnership and Stakeholder Management

• Develop strong relationships with Local Authorities, delivery partners and community organisations across London.
• Act as a key operational contact, facilitating collaboration, problem-solving and knowledge sharing.
• Promote the programme through meetings, presentations and stakeholder engagement activities.

Service Development and Innovation

• Work with delivery partners and people with lived experience to continuously improve service delivery.
• Identify barriers to achieving outcomes and implement practical solutions.
• Share learning, best practice and innovation across the partnership.

Impact, Quality and Safeguarding

• Analyse performance data and trends to inform service improvements and support decision-making.
• Coordinate reporting requirements and contribute to commissioner and stakeholder reports.
• Act as Safeguarding Lead, maintaining oversight of concerns, risks and organisational learning.
• Support quality assurance processes, audits and outcome verification activities.

About you

You will have the following skills, knowledge and competencies:

· Drive to be part of a positive change to improve people’s life chances.

· Desire to support a unique impact-led programme with a passion to make a positive difference to young people.

· Significant contract management experience, including management of multiple subcontracts with external organisations. Demonstrated ability of driving improved performance of external teams through effective contract management.  

· Experience and skilled in working across partner organisations and in using data and insight to inform and enhance performance

· Excellent operational management skills, with a proven track record of successfully overseeing delivery of multiple areas of responsibility.

· Knowledge of working with a case management system, including monitoring and maintaining data and ensuring teams are effectively using systems.

· Strong communication skills with a collaborative and flexible approach to work

· Ability to develop and manage positive and collaborative relationships with many partners and stakeholders with different perspectives and interests.

· Ability to work independently and use own initiative to find solutions.

· Be prepared to attend London offices 3 days a week.

Desirable

· Knowledge of working within programmes which take a strength based and person-centred approach.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity and are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th July.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow, Mental Health Crisis Alternative Service. 

Sounds great, what will I be doing?

In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.

Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested

Documents

Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.

We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.

It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.

We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.

This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.

This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.

We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.

Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside. 

Closing date: Sunday 19 July 2026, midnight 

Interview date: Wednesday 29 July 2026

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.

Hybrid working, part time between home and Birmingham Children’s Hospital and Queen Elizabeth Hospital

Closing date - 19/7/26

Interview date w/c 30/7/26

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We are looking for an experienced Social Worker to join our Birmingham Team supporting children and young people diagnosed with cancer.

We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with established NHS multi-disciplinary teams and services in the community.

This role is hybrid working requiring two to three days per week to be hospital based. Your contractual base will be both Home and Hospital.

This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

 This role is also subject to a Social Worker Registration.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
 

• You will be committed to changemaking and delivering high-quality social work support to promote the best outcomes for the children, young people and families we work with.
• You will assess needs and develop an action plan, you will need to be curious, creative, resourceful, courageous and resilient.
• You will have a positive attitude and be willing to embrace difference.
• You will need a willingness to work collaboratively with the wider Young Lives vs Cancer team; you will actively engage with the work of the charity and welcome opportunities to get involved.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Sound knowledge of child and young people development.
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.  Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Beccie Dickenson.

 #ShowTheSalary

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Support Worker to play a pivotal role in our Brent MH Accomodation 

Sounds great, what will I be doing?

As a Night Support Worker, you will play a vital role in creating a safe, supportive, and welcoming environment for our service users. You will provide immediate support to individuals experiencing crisis situations, ensuring they receive appropriate assistance and access to emergency services where required. Working calmly and professionally, you will respond to out-of-hours enquiries, offer first-contact advice, and treat all service users with dignity, respect, and compassion, even in challenging circumstances.

You will be responsible for maintaining the safety, security, and smooth running of the building during night shifts, including carrying out regular health and safety checks, monitoring CCTV and alarm systems, conducting building patrols, and responding appropriately to emergencies such as fire alarms or other incidents. The role also includes recording maintenance issues, supporting the upkeep of the premises, completing cleaning duties, and ensuring all project records are maintained accurately in line with procedures. Working closely with management and on-call support, you will help ensure policies and procedures are followed while contributing to a safe and positive environment for both service users and colleagues. Additionally, you may support wider organisational objectives through collaboration on service development opportunities and the retention of existing services.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for someone who is passionate about delivering excellent customer service and supporting people with mental health needs in a care or supported housing environment. You will have a good understanding of health and safety within a registered care home setting and be confident in maintaining a safe, secure, and welcoming environment for service users. The successful candidate will have knowledge of housing management, including maintenance and repairs, and be able to accurately maintain records, follow established policies and procedures, and use computer-based systems to document work and client information.

You will have experience of working with individuals experiencing mental health challenges and a good understanding of the signs, symptoms, and treatments associated with mental illness, enabling you to identify changes in a service user's wellbeing and take appropriate action. A strong commitment to Equality, Diversity and Inclusion is essential, alongside an understanding of safeguarding responsibilities and the ability to respond appropriately to concerns. Above all, you will be a compassionate, reliable, and professional individual who is committed to supporting vulnerable people with dignity, respect, and person-centred care.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance understanding of urban health.
The Head of Data & Evaluation leads Impact on Urban Health’s approach to data, research, and evaluation, ensuring high-quality, equitable evidence informs what we fund, how we work, and how we understand impact. The role leads a specialist team, sets standards, and oversees the organisation’s core evidence base, helping ensure Impact on Urban Health is a credible and trusted source of insight on urban health.
The postholder will also provide expert input to other parts of the Foundation where relevant.

Key responsibilities:

• Lead on ensuring data and evaluation are embedded across our work, developing and overseeing the cycle from data and evidence inputs through to analysis and evaluation insights that inform decisions.
• Set the strategic direction for a programme of mixed-methods research, data analysis, and evaluation – that builds on existing evidence, helps us understand needs and impact, and that is equitable and proportionate.
• Design and oversee data and evaluation plans that generate insight for internal decision-making and external influencing, working with senior leaders across Impact on Urban Health.
• Lead Impact on Urban Health’s approach to evaluation, embedding evaluation and learning into delivery alongside programme and partner teams, and shaping how the organisation understands impact across complex and place-based work.
• Oversee the development of priority quantitative and qualitative research and data outputs, articulating Impact on Urban Health’s perspective on the state of urban health locally and beyond.
• Set and uphold standards for data and evaluation, defining expectations for how funded work is evaluated, reported, and used, and ensuring intellectual honesty about the strength and limits of evidence.
• Work closely with the Head of Learning and internal stakeholders to ensure evidence informs organisational priorities and investment decisions.
• Oversee the commissioning and delivery of priority research and evaluation, ensuring projects are tightly scoped, proportionate, and aligned with strategic decisions.
• Lead strategic partnerships, health outcomes analysis, and evidence triangulation, ensuring data, research, evaluation, and lived experience are brought together to understand progress on health equity.
• Implement the Data, Evidence & Learning strategy alongside other Heads in the team.
• Maintain and develop personal expertise in urban health evidence.
• Line management and development support of Evaluation & Learning Manager post(s) and the Data & Research Manager.
• Develop and oversee plans to deliver data, research and evaluation objectives.
• Provide thought leadership in urban health evidence, including (e.g.) blogs and speaking at events.
• Champion a culture of learning, reflection and evidence-informed decision-making.
• Provide expert support to other parts of the Foundation where appropriate.
• Deputise for the Director of Data, Evaluation and Learning where required.
• Undertake other responsibilities appropriate to the role.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider 
tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Strong expertise in both quantitative and qualitative methods, including adapting approaches to different contexts.
• Strong stakeholder management skills, including working with senior internal leaders and external partners.
• Excellent written and verbal communication skills, with the ability to communicate complex findings clearly and persuasively to specialist and non-specialist audiences.
• Ability to balance strategic thinking with operational delivery
• Confidence in constructive challenge, including questioning assumptions and the status quo.
• Collaborative team-player and leader, able to work effectively across disciplines and functions.
• Strong commitment to responsible, ethical, and equitable data and evaluation practice.

Knowledge, experience, and qualifications:

• Extensive experience leading social research and evaluation in a social sector context (essential)
• Experience of turning complex evidence into clear, influential insights and recommendations (essential)
• Experience of accessing, assessing, and synthesising secondary research and evidence sources to inform strategy and decision-making (essential)
• Experience of leading processes using evidence to inform changes to strategy, funding, or intervention delivery (essential)
• Experience of influencing policy and practice through evidence, and evaluation of influencing work (essential)
• Experience of leading and managing complex projects, including planning, prioritisation, and delivery (essential)
• Experience of commissioning and managing external research, evaluation, or analysis partners (essential)
• Experience of line management, supporting performance, development, and delivery (essential)
• Knowledge of urban health, health inequalities, or the social determinants of health (desirable)
• High levels of quantitative data literacy, including experience of quantitative analysis, knowledge and use of public health datasets, and working knowledge of complex data visualisation using tools such as Tableau or similar (desirable)
• Understanding of systems change and/or place-based approaches to intervention and evaluation, e.g. collective impact approaches (desirable)
• Experience of community-based or participatory research approaches (desirable)
• Evidence of thought leadership in data or evidence, such as publications, presentations, or sector engagement (desirable)

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Welcare is recruiting a qualified and experienced Family Support Worker to provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes.

The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.

The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children. The work is challenging but helping a family achieve change is a huge reward.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Interview dates: 3 and 4 August 2026

The successful candidate will have empathy with Welcare’s Christian values base.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Data and Systems Officer 

Role Details & Staff Benefits 

Salary: £30,385 gross per annum 

Duration: Permanent 

Hours: Full-time 

Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events. 
 

NASP offer a range of core benefits for staff including:   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK 
   

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP 

We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.

As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role. 

We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include: 

• Flexibility with interview times and formats and locations 

• Providing application materials in alternative formats

• Accepting applications in alternative formats including video or audio 

If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you. 

How To Apply 

To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.

To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.

The deadline to apply is 9am on Monday the 13th of July. 

First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period. 

For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer. 

Job Description & Person Specification 

Purpose of This Role: 

This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.

The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.

The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.

As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data. 

This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes. 

Person Specification: 

Essential 

• Knowledge of the VCFSE sector and/or Social Prescribing 

• Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills) 

• Experience of administrating/managing membership systems or other databases 

• Knowledge of GDPR and other Data compliance requirements 

• High-level numeracy, logical reasoning, accuracy and attention to detail 

 Desirable   

• Comfortable working with large, complex data sets and identifying trends and data quality issues 

• Strong Microsoft Excel skills, and experience with data visualisation tools 

• Experience in the charity, health, or public sector 

• Ability to work within a busy environment and effectively prioritising and managing own workload 

• Ability to manage working relationships with external partners & providers 

• Experience in training & upskilling colleagues (particularly in data management, systems & processes) 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

CRM and Systems Management  

• Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.

• Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience. 

• Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required. 

• Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work. 

• Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.

Data Management 
 

• Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks. 

• Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use. 

• Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports). 

• Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation. 

• Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.

 Systems Integration  

• Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective. 

• Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities. 

• Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned. 

• Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively. 

• Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.

General 

• Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach. 

• Work with teams across the organisation to help ensure we are delivering business objectives. 

• Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary. 

• Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems. 

Reporting To: Strategic Projects Manager (International, Arts & Grants)