Community volunteers volunteer jobs in Hainault, greater london

We are seeking a Mission Enabler, Regional Mission to work in partnership with key staff across the Movement. They will provide direction and energy to Scripture Union’s Regional Ministry with a focus on establishing and sustaining ministry opportunities. This will require the person to recruit, motivate, train, equip and support a large number of volunteers/Faith Guides, with whom they work in partnership as well as leading by example, through the modelling of excellent mission delivery to children and young people consistent with Scripture Union’s mission. This role will the cover the Greater Manchester area.

The successful candidate will:

· Identify, recruit and support Faith Guides, volunteers and Local Mission Partners (LMPs) through a range of methods, including electronic, phone and face to face.

· Provide relevant coaching and/or mentoring, equipping and resourcing for Faith Guides, volunteers and LMPs.

· Lead local mission activity within Scripture Union’s mission framework, establishing a clear hand-over process and timetable to local church partners.

· Pioneer new approaches/ideas in line with SU’s strategy that have the potential to be replicated elsewhere and lead to a greater scale and depth of mission activity.

· Support, by promotion or direct involvement,  SU’s wider programme of holidays and missions across England and Wales and, if appropriate, internationally.

· Undertake specific fundraising activities and approaches in line with SU’s fundraising approach.

Why join us? Beyond the profound impact of your work, we offer excellent benefits:

• A flexible, home-based role supporting work-life balance
• Competitive salary and generous pension scheme (up to 12% employer contribution) and option to opt in to Salary Sacrifice
• 23 days annual leave + bank holidays + 5 additional days to volunteer at Scripture Union events 
• Enhanced Maternity & Paternity Leave 
• Life insurance, Permanent Health Insurance (PHI), option to join BUPA Healthcare and access to an excellent Employee Assistance Programme 
• Free Bible Reading notes and staff discount on our other material
• A supportive, faith-filled environment where your work has eternal impact 

If you're ready to make a lasting difference and join a community united by faith, we want to hear from you! 

The Movement takes Safeguarding seriously. This role will require an Enhanced Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

Job title: Head of Principal Gifts
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)

About the role:

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant and growing team. This is a new position, part of an expansion of our Advancement Division.

What you will be doing:

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

At Imperial, philanthropy has the power to change lives. In this role, you'll be at the heart of that - cultivating relationships with high-net-worth individuals and like-minded stakeholders, and helping drive our most ambitious fundraising and alumni engagement campaign to date.

Working closely with the Director of Development: Principal Gifts and Global, you'll lead on gifts that are genuinely complex and career-defining in scale.

What we are looking for:

We're looking for someone entrepreneurial and ambitious: a natural relationship-builder who thrives in complexity, navigates ambiguity with confidence, and knows how to bring the right people together at the right moment. If that sounds like you, we'd love to hear from you.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:

• Head of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Thursday 16 April 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

Head of Enterprise Architecture

Contract: Permanent, Full Time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £71,481/-per year with excellent benefits.

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Head of Enterprise Architecture sits within the IT Leadership Team and reports directly to the Director of IT. The role leads the newly established Enterprise Architecture function consisting of a small data engineering team and a data governance lead. Enterprise Architecture is one of the core pillars of WaterAid’s IT & Technology planning, along with Global IT Service & Delivery, Global Cybersecurity & Global IT Portfolio & Strategic Engagement.

About the role

The Head of Enterprise Architecture provides strategic leadership for enterprise, data, and solution architecture across WaterAid UK and supports global initiatives. This role sets the vision for organisation-wide architecture, ensuring that business strategy is underpinned by scalable, responsive, and sustainable technology and data ecosystems. The postholder is responsible for the oversight of data architecture, engineering, integration, and governance to drive business value and data maturity.

In this role, you will:

• Enterprise Architecture Strategy and Governance: Define, implement and develop WaterAid’s enterprise architecture strategy and embed governance across delivery lifecycles.
• Data Architecture and Data Engineering Leadership: Oversee WaterAid UK’s data architecture and lead the Data Engineering function, ensuring scalable, secure data platforms, integrations and pipelines.
• Strategic IT Leadership: Act as a key advisor within the IT Senior Leadership Team, shaping IT strategy, influencing planning and prioritisation, and ensuring technology addresses organisational requirements.
• Stakeholder Engagement and Change Adoption: Engage senior leaders to translate business needs into architectural outcomes and lead the adoption of architectural best practices, agile approaches and continuous improvement.

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strong experience in EA and data architecture methodologies and frameworks (e.g. TOGAF) with the ability to translate business strategy into technology and data solutions.
• Proficiency in data modelling, integration, cloud and hybrid environments (we are a Microsoft Azure house), and practical experience of data engineering and lifecycle processes.
• Proven ability to lead multidisciplinary technical teams and influence senior stakeholders, including communicating complex concepts to non-specialists.
• Strong knowledge of data governance, regulatory compliance (including GDPR). Security and risk management frameworks.

Although not essential, we’d prefer you to have:

• Professional certifications in enterprise/data architecture frameworks or cloud technologies (e.g. TOGAF, Zachman, Azure).

• Working knowledge of data engineering languages (SQL, Python), Business Intelligence tools (e.g. Power BI, Tableau) and experience with predictive analytics projects.
• Experience in a charity, public sector, or similar mission-driven organisation.

Closing date: Applications close 12:00 PM UK time on 24th April 2026. Interviews are expected to take place week commencing 4th May. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.

How to apply: Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Description

Public-Private Finance Specialist - National Water Compact Delivery Accelerator

Contract: 18 Months Fixed-term contract, Full-time, contingent upon successfully securing project funding, target start date May 2026

Location: The role can be based in London (United Kingdom), Accra (Ghana), Dar es Salaam / Dodoma (Tanzania), Lusaka (Zambia), or Lilongwe (Malawi), subject to right to work eligibility in the respective countries.

In the UK, we support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.

Salaries & Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:

UK: GBP £61,645 per annum with excellent benefits*

Zambia: ZMW 939,581 – ZMW 1,174,476 per annum with excellent benefits.

Ghana: GHS 687,637 – GHS 1,045,327 per annum with excellent benefits.

Tanzania: TZS 148,523,228 – TZS 185,654,036 per annum with excellent benefits.

Malawi: MWK 75,784,188 - MWK 119,156,217 per annum with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The role will report into the Project Lead: National Water Compact Delivery Accelerator, located in the Programme Operations Team, one of three support teams within the International Programmes Department of WaterAid UK.

The Programme Operations Team enables the effective management of the International Programmes Department through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.

About the Role

The Public and Private Finance Specialist will provide specialist technical leadership on WASH financing strategy, structuring and investor engagement within the National Water Compact Delivery Accelerator.

The role is responsible for ensuring that priority WASH projects are financially credible, appropriately structured and aligned with the requirements of public, concessional and where relevant private finance providers, enabling formal entry into financing appraisal and investment pipelines.

In this role, you will:

1. Financing diagnostics and strategy (Stage 2)

• Lead or contribute to country‑level diagnostics of WASH financing constraints, including budget flows, fiscal space, creditworthiness, and investor risk perceptions.
• Analyse the balance between public, concessional, blended and potential private finance options.

2. Project prioritisation and financing alignment (Stage 3)

• Support the assessment and prioritisation of WASH project concepts against financing institution criteria.
• Advise on project scale, affordability and financial structuring options, with ambition for large‑scale (>$100m) investments where feasible.

3. Project structuring and investment readiness (Stage 4)

Lead financial inputs into full project development, including:

• indicative financing structures.
• proposed sources of finance.
• allocation of financial and non‑financial risks; and
• affordability and sustainability considerations.

4. Engagement with financing institutions (Stages 3–6)

• Support structured engagement with multilateral development banks, DFIs, bilateral financiers and philanthropic funders.
• Interpret and translate financing partner requirements into actionable guidance for government teams.
• Support progression of priority projects into formal concept review, pre‑appraisal or appraisal queues.

5. Public–private interface and blended finance (where relevant)

• Assess the potential role of private finance, guarantees or delegated management models within public‑led WASH investments.
• Advise on risk‑sharing mechanisms, viability support and blending approaches appropriate to country context.

6. Quality assurance, learning and guidance

• Contribute to internal quality assurance of financing diagnostics, project concepts and full project packages.
• Document lessons on WASH financing pathways, including what has and has not proved credible with financing institutions.

Requirements

To be successful, you’ll need:

• Strong professional experience in public sector, development or infrastructure finance, with a focus on WASH or related sectors.
• Demonstrated understanding of MDB, concessional and blended finance processes.
• Experience working with government counterparts on financing strategies or investment preparation, particularly ministries of finance.
• Strong analytical skills and the ability to communicate complex financing issues clearly to non‑finance specialist audiences.
• Although not essential, we’d prefer you to have:
• Direct experience engaging with World Bank Group, AfDB or similar financing institutions.
• Experience of blended finance, guarantees or private capital mobilisation in infrastructure or public services.

• Experience working across multiple countries or fragile financing contexts.

Closing date: Applications will close 12:00 PM UK time on 10th April 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to Apply: Click Apply to answer the pre-screening questions, upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.

1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday.
1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
What you'll bring:

Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Staff are expected to work 8 hours daily on a shift rota basis. This will include weekends.Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.

The fixed term contract is for 6 months.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* To develop support plans and risk management plans.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
* Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
* Report any observations relating to customers welfare
* Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
* Maintain records as required at the project under the direction of Management
* Participate in team meetings/reviews and the general development of the service
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.

This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.

About the Role

As our Safeguarding, Complaints and Assurance Officer, you will:

Safeguarding

• Act as the central point of contact for all safeguarding concerns
• Coordinate referrals, maintaining accurate and compliant records
• Support staff in recognising and reporting concerns
• Liaise with statutory agencies such as local authorities and police
• Monitor trends and escalate risks appropriately

Complaints Management

• Lead and oversee the end‑to‑end complaints process
• Ensure fair, consistent, and timely resolution
• Conduct or support investigations
• Maintain clear, auditable complaint records
• Communicate professionally and transparently with complainants

Assurance, Risk & Continuous Improvement

• Provide assurance that risks are identified, recorded, and managed
• Produce regular reports for senior leaders and trustees
• Support internal audits and external inspections
• Analyse data to identify themes and embed organisational learning
• Contribute to policy development and staff training

About You

We’re looking for someone who is:

• Highly professional, organised and confidential in their approach
• Able to work independently and make sound judgements
• Compassionate, proactive and committed to our charity’s values
• Confident in communicating with a wide range of stakeholders
• Skilled in analysing information and producing clear reports

Essential experience:

• Managing safeguarding concerns in a charity, public, or regulated setting
• Handling and investigating complaints
• Strong knowledge of safeguarding legislation
• Experience with risk management and assurance processes

Desirable experience:

• Working within the charity or voluntary sector
• Supporting audits or regulatory inspections
• Training or qualifications in safeguarding, social care, law, or investigations

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £30,000 per annum

Hours: 30 hours per week, Monday – Friday

Location: Home based but there is a requirement to be based in The Midlands

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

We have an exciting opportunity for an experienced events professional to join the Living Wage Foundation team as an Events Manager. You will be responsible for developing, delivering, and supporting the team with innovative events to promote the Living Wage movement, support the existing employer network, increase public support for fair pay and encourage Living Wage accreditation.

You will be responsible for our annual Champion Awards ceremony and organising parliamentary events, roundtables and webinars for our network of employers and beyond, as well as providing strategic oversight of events at our annual Living Wage Week in November where we celebrate Living Wage Employers nationwide with multiple events.

The ideal candidate would be an organised events manager, with strong project management skills, the ability to communicate with senior stakeholders internally and externally and the skills to establish strong relationships. They would have experience running online and in-person events with clear objectives and connecting them to organisational strategy.

This post will be joining a Communications team that spans events, media, digital communications and research, with colleagues based across the UK with monthly in-person team meetings. They will be responsible for the line management of the Events Officer. They will report to the Senior Media & Communications Manager.

Person Specification

(D) Desirable, (E) Essential

Experience

·Experience managing in-person and online events (E)

· Experience communicating effectively with senior stakeholders (E)

· Experience using project management tools. (D)

· Experience using Microsoft 365 apps including Loop and Planner (D)

· Experience of line management (D)

Key skills and knowledge

· Knowledge of risk management protocols (E)

· Project management skills, including monitoring and evaluation (E)

· Excellent attention to detail  (E)

· Ability to effectively communicate and build strong relationships with colleagues and external stakeholders (E)

· Excellent planning, organisation, and prioritisation skills, including the ability to manage competing demands and deal with unforeseen issues  (E)

· Good IT skills, including experience using Microsoft 365 apps (D)

· Knowledge of marketing and communication best practice (D)

· Creative thinker and problem solver (E)

Personal qualities & values

· An interest and enthusiasm for planning events, and the mission of the Living Wage Foundation (E)

· Highly self-motivated with ability to work well independently as well as part of a team (E)

· A commitment for Diversity and Inclusion (E)

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Westminster

£28,808.00 per annum, working 40 hours per week

Shift pattern - 07:00 - 15:00 or 13:00 - 21:00. This will sometimes include weekend shifts and covering bank holidays.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

? Approachable and open behaviour

? Prefers working as part of a group or team

? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

? Has a practical and logical mind and is naturally well organised

? Thrives on change and enjoys dynamic diverse environments

? Is confident with high levels of self-esteem

? Is respectful, articulate, and sensitive in style of communication

? Is essentially customer-focused

? Is motivated towards excellence and improvement of personal performance with a can-do attitude

? Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Specialist Behavioural Support Worker (Male Only)

£29,112.00 per annum, working 40 hours per week.
Shifts are a mix of 07:00-15:00 or 14:00-22:00 including weekends

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

You will be supporting a 32 year old man who lives in a self-contained bungalow in a supported living service in Newham.
Building supportive, trusting relationships with customer and creating a positive atmosphere
Be mindful of service users Sensory needs
Carrying out holistic assessments of customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Creatively engage service user in tasks and activities and offer choices and opportunities to develop daily living skills
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support to enable customers to continue their recovery and empower customers to self-manage their medication regimes
Involving customer in the design, development and delivery of the service
Taking a positive risk approach to users support.
Provide structured support and guidance to other front line staff in their area of expertise
To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
Supporting in challenging situations through Positive Behaviour Support strategies

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Compassionate and able to help service user support needs
Exudes a warm friendly presence and open behaviour
Assertive and able to help user manage emotions
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
UK License needed
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Understands the Positive Behaviour Support framework
Can be creative around activities, both in the house and in the local community

What you'll bring:

Essential:

Experience in working with people with Learning Disabilities and Mental Health
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
UK Drivers License

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.

Contract: Permanent  

About the role

This is an exciting opportunity to play a vital role in helping Crisis secure the income needed to end homelessness. Working across a portfolio of new and existing grant funders, the postholder will build strong, strategic relationships that lead to five and six figure gifts and long-term support. It is a role that calls for someone bold in pursuing new opportunities, confident in communicating the complexity of homelessness, and motivated by the chance to turn insight and evidence into funding that makes a real difference. Alongside managing relationships, the postholder will develop compelling proposals and reports of a high standard, ensuring every approach is aligned with Crisis’s long-term goals and grounded in the impact our work can achieve.

The role is also deeply collaborative and equitable in scope. Success will depend on working closely with colleagues across Crisis, including service heads and frontline teams, to identify funding opportunities, gather robust information and shape cases for support that reflect the realities of homelessness and the voices of people with lived experience. The postholder will help create a rewarding and respectful experience for supporters and bring a thoughtful, inclusive approach to relationship management and decision-making. In this way, the role combines income generation with partnership-building, high standards with accountability, and day-to-day fundraising with Crisis’s wider commitment to fairness, co-production and lasting systemic change.

About you

· An experienced and collaborative fundraiser with a track record of securing gifts at the five- or six-figure level – ideally from charitable trusts, foundations, or statutory funders.

· You thrive on researching and engaging prospects and building tailored, strategic relationships that grow into long-term partnerships.

· You’re a persuasive communicator, able to craft compelling proposals that resonate with funders and trustees.

· You’re able to use data and insight to guide your approach, measure progress, and refine your strategy.

· Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave 
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 13th April 2026 23:59

Interview process: Panel interview with competency and values-based questions

Interview date and location: Thursday 23rd April 2026, in person at our offices located in E1

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Newham.

£28,808.00 per annum, working 40 hours per week pro rata.

Shift Patterns- 08:00-16:00, 14:00-22:00 inclusive of weekends

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
* Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
* Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.
* Proactively engaging in learning and development activities to increase knowledge and skills on an ongoing basis
* To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
* To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
* The ability to be self-servicing in the terms of computer/word processing is a requirement of this post. If the appropriate I.T. skills are not gained by the recruitment stage, appropriate training may be provided by Look Ahead
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
* Maintain records as required at the project under the direction of management.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can-do attitude
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
Typical qualifications from none to NVQ Level 2 or equivalent - whilst you may have little or no previous relevant sector work experience, eagerness to learn and engage with customers positively is a must. Look Ahead values experience of applicants who have used our services or those similar to Look Ahead services.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do: 

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. 
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. 
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Social Media & Stories Manager provides organisational leadership for the Refugee Council’s social media and storytelling function, ensuring that digital communications inspire action, shift public attitudes, and amplify the voices of people with lived experience. The postholder combines strategic oversight with hands-on delivery, shaping the organisation’s online presence and setting standards for ethical, authentic, and impactful content across all channels.

This pivotal role drives the long-term communications strategy by embedding insight-led digital practice, leading cross-organisational collaboration, and ensuring that storytelling is consistent, inclusive, and aligned with brand values. By influencing public narratives on asylum and refugees, growing reach and engagement, and safeguarding the integrity of lived-experience stories, the postholder provides assurance to senior leaders and trustees that the Refugee Council’s digital presence is future-focused, reputationally robust, and central to achieving organisational goals.

Hours: 35 hours per week.

Location: Hybrid working with 2 days in Stratford, London.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 15 April 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Project Lead - National Water Compact Delivery Accelerator

Contract: 18 Months Fixed-term contract, Full-time, contingent upon successfully securing project funding, target start date May 2026.

Location: The role can be based in London (United Kingdom), Accra (Ghana), Dar es Salaam / Dodoma (Tanzania), Lusaka (Zambia), or Lilongwe (Malawi), subject to right to work eligibility in the respective countries.

In the UK, we support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.

Salaries & Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:

UK: GBP 71,481 per annum with excellent benefits*

Zambia: ZMW 1,373,933 – ZMW 1,919,714 per annum with excellent benefits.

Ghana: GHS 937,208 – GHS 1,310,800 per annum with excellent benefits.

Tanzania: TZS 185,654,036 – TZS 241,350,247 per annum with excellent benefits.

Malawi: MWK 103,443,842 - MWK 152,809,944 per annum with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The role will report into the Programme Design and Management Team Lead, located in the Programme Operations Team, one of three support teams within the International Programmes Department of WaterAid UK.

The Programme Operations Team enables the effective management of the International Programmes Department through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.

About the Role

The Project Lead will provide overall strategic, technical and delivery leadership for the National Water Compact Delivery Accelerator, a multi‑country initiative supporting governments to translate high‑level political WASH commitments into credible, investable project pipelines.

The role combines senior project leadership with deep expertise in WASH institutional development and financing, ensuring the Accelerator delivers against its staged milestones, meets the expectations of international financing institutions, and positions partner governments to successfully enter formal investment appraisal pathways.

In this role, you will:

1. Strategic leadership and delivery oversight

• Provide overall leadership for the National Water Compact Delivery Accelerator across all participating countries.
• Translate the approved delegated authority, staged approach and theory of change into effective, sequenced delivery.

2. WASH institutional development and financing leadership

• Lead the Accelerator’s approach to institutional strengthening, governance reform and financing readiness.
• Ensure robust diagnostics of sector constraints (institutional, financial, regulatory, macro‑fiscal and political economy).
• Support and guide the establishment or adaptation of the appropriate multistakeholder platforms.

3. Government and senior stakeholder engagement

• Alongside country teams, act as the primary senior interface with ministries responsible for WASH, finance, planning and local government.
• Support and reinforce high‑level political ownership of National Water Compacts and project pipelines.

4. Project governance, quality assurance and risk

• Establish and chair (or participate in) appropriate project governance and decision‑making groups.
• Maintain oversight of delivery quality, ensuring consistency and credibility across countries.

5. Team leadership and coordination

• Lead and manage the core delivery team, including technical specialists and country team embedded roles.
• Provide direction and mentorship to senior technical staff, including the WASH Institutional Management Specialist and the Public-Private Financing Specialist.

6. Learning, replication and strategic positioning

• Oversee synthesis of learning, guidance and tools emerging from the Accelerator.
• Contribute to organisational positioning on WASH financing, national compacts and mission‑oriented delivery.

Requirements

To be successful, you’ll need:

• Substantial senior‑level experience in WASH institutional reform, sector governance and financing.
• Demonstrated track record of leading complex, multi‑country projects involving governments and financing institutions.
• Deep understanding of investment preparation processes, MDB appraisal expectations and blended finance approaches.
• Proven ability to operate credibly with senior government officials, donors and international finance actors.
• Strong strategic judgement, political sensitivity and leadership presence.

Although not essential, we’d prefer you to have:

• Experience leading or supporting national WASH compacts, sector reform programmes or investment accelerators.
• Familiarity with World Bank, African Development Bank or similar MDB processes.
• Experience shaping mission‑oriented or systems‑change programmes.

Closing date: Applications will close 12:00 PM UK time on 10th April 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to Apply: Click Apply to answer the pre-screening questions, upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!