Data management jobs
ID: 1826 Service Manager
Service: Wigan Crisis Space
Salary: Starting at £37,211 and rising to £41,518 FTE per annum
Location: Wigan Crisis Space
Hours: 37 hours per week (full-time) – flexible across the week, hours will include some weekend and evening work
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm – 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information.
The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers.
The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis.
Main Responsibilities:
· working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan
· ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities.
· Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan
Main Requirements (for details check the job description and person specification):
· Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development.
· Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders.
·Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 20th July 2026 at 5pm
Interviews are scheduled to take place on: Friday 31st July 2026 in Bolton.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Manager – Merseyside
Reporting To: Head of Volunteering
Salary Range: £27,500
Contract Type: Permanent
Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA
Hours/Days per week: 35 hours per week, 8am – 4pm, Monday – Friday
Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check.
About Us
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Person Specification
You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.
Duties and Responsibilities
•Responsible for the end-to-end volunteer experience at the Merseyside Depot
•Recruit, induct, and support volunteers
•Handle individual volunteers’ queries and issues
•Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes
•Manage volunteer feedback and implement effective problem-solving techniques and strategies
•Develop and deliver volunteer recruitment campaigns
•Support volunteer events for recruitment and recognition
•Lead the implementation of volunteer-related policies and continuous improvement initiatives locally
•Support other teams across the organisation to develop skillsets to better support volunteers across the organisation
•Act as a local ambassador for the organisation
Essential Criteria
•Robust management skills within a fast-paced environment
•Excellent verbal and written communicator at all levels
•Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects
•Good computer skills including the ability to use Office365 and learn new systems quickly
•Experience of working with volunteers and/or volunteering
•Great interpersonal, networking, and facilitation skills
•Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment
•Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes
•Ability to organise and facilitate events and activities for volunteers
•Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports
•Proven track record in improving and embedding processes and procedures.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
Registered Charity
21 - 50
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing fundraising team and make a real difference to people affected by gyanecological cancers.
Our income from Major Giving is growing rapidly, and we've started to deliver exclusive and high-impact events.. We have the internal buy-in, a committed group of highly-networked supporters keen to drive our plans forward and a Board of Trustees ready to support in any way they can. We now need the right person to step in and make this happen.
You'll be our lead for all philanthropy events and you'll need to have proven experience delivering high-value, income-generating events and strong project management skills to keep these on track. A key part of your role will also be in writing reports, building relationships and keeping donors and event attendees engaged for the long-run.
This is an incredible opportunity to truly make your mark on a programme and be proud of the impact you're having in your work.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please submit an up-to-date CV (of no more than two A4 pages) and complete the questions provided to be considered for this role.
NB Your application should reflect your own skills and experience. While you may use tools such as AI for idea generation or basic proofreading, your responses should not be generated by AI. If responses appear to be predominantly AI-written we reserve the right to exclude applications from shortlisting.
The client requests no contact from agencies or media sales.
Thank you!
Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity.
We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to.
We support kinship families across England and Wales and are expanding our work into Scotland.
Let's commit to change for kinship families.
Purpose of the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.
Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.
Direct support
You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.
This may include:
- Providing emotional and practical support to kinship carers.
- Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
- Establishing and facilitating a monthly support group for kinship carers in the local area.
- Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
- Liaising with schools, local authorities and other professionals to coordinate support around families.
- Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
- Signposting to relevant services, support organisations and Kinship training opportunities.
- Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
- Coordinating celebration and family events (including in Kinship Care Week).
- Supporting applications for grants for essential items or family breaks.
Partnership working with Y Sort It and Inspiring Scotland
- Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
- Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
- Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
- Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
- Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.
Collaboration and wider partnership working
- Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
- Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
- Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
- Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
- Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
- Complete risk assessments for events in line with Kinship’s policy.
- Follow the Kinship Health and Safety policy.
- Use the StaySafe lone worker app.
Monitoring, evaluation and data quality
Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.
- Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
- Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
- Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
- Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
- Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please be concise in your responses to the application questions and do not exceed the specified word count.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a passionate and dedicated Volunteer and Promotions Manager to oversee our volunteer and placement programme and to lead appropriate community engagement and outreach initiatives.
This role will foster strong relationships and develop promotional strategies, and is vital in enhancing our organisation’s visibility and impact.
Afrocats exist to empower communities through creativity, cultural engagement, and wellbeing. Our mission is rooted in creating inclusive spaces where individuals feel safe to rediscover joy, build confidence, and connect with others. We believe in meeting people where they are, offering opportunities for growth, and challenging inequitable systems through arts and advocacy.
This is a great time to join our charity at a time of significant growth and change. No two days are the same at Afrocats and the work is fun, creative and rewarding.
Interviews will be held in late September.
Registered Charity
6 - 10
An award-winning charity based in Manchester, empowering displaced women & children through creativity
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years.
Over the past three years, PCR has won:
- the Change Project of the year award in 2023
- the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards
- Fundraiser of the Year award at the National Fundraiser Awards 2026
- The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026
Job Description
Prostate Cancer Research is seeking a skilled, relationship driven and commercially minded Senior Account Manager to support the growth of our groundbreaking data initiative, Prostate Progress. This role offers an exciting opportunity to work at the point where healthcare innovation, research, data, and commercial partnerships meet. Playing a pivotal part in ensuring that industry partners receive exceptional service, clear communication, and the highest standards of delivery.
As the day-to-day lead for commissioned studies, you will own and develop a portfolio of relationships across pharmaceutical, biotechnology, MedTech and research organisations. Ensuring seamless coordination between clients and PCR’s internal delivery teams and driving renewed commissions and expanded account value.
The ideal candidate will bring strong experience in account management, an ability to translate complex requirements into clear deliverables, and a passion for working in a purpose driven environment where partnerships drive real world impact for people with prostate cancer.
As part of representing PCR within the life sciences ecosystem, the role will involve both UK and international travel. Including attendance at client meetings, conferences, partner briefings, and key industry events.
Key Responsibilities
Client and partnership management
- Serve as the primary point of contact for PCR’s partners commissioning data-related activities, coordinating structured communication through kick‑off meetings, milestone reviews, and issue‑resolution processes.
- Build and grow strong, trusted relationships with clients, ensuring clarity of expectations, accurate project tracking, and timely delivery of all commitments.
- Develop tailored account plans to strengthen engagement, act as a trusted advisor to partners, drive renewals and repeat business, and drive year‑on‑year revenue growth.
Pipeline development and new business support
- Work with the Head of Business Development and Director of Partnerships to contribute to commercial discussions and maintain an organised, strategic pipeline of commercial opportunities across life sciences and research sectors.
- Lead the development of expansion opportunities within existing accounts, helping shape compelling, commercially viable proposals.
- Develop study scopes, timelines, budgets and value propositions that reflect both industry needs and PCR’s capabilities.
Internal Coordination & Project Delivery
- Collaborate closely with PCR’s Head of Project Delivery, Senior Data Analyst, Translational Research Director, and Finance to ensure internal readiness and alignment on all contracts.
- Translate client requirements into clear internal plans.
- Facilitate clear handovers, milestone planning, and resource assessments that support timely delivery and mitigate operational risks.
- Maintain oversight of project progress across active accounts.
- Proactively surface project risks, blockers, or capacity issues, ensuring rapid escalation and problem‑solving.
Commercial Oversight & Reporting
- Shape pricing strategy and commercial recommendations, including value‑based pricing and cost‑benefit narrative development.
- Track financial performance of contracts, supporting accurate forecasting and revenue monitoring with Finance.
- Regularly review account performance
- Identify growth opportunities and commercial risks
- Produce high‑quality pipeline updates, performance summaries, and insight reports for senior leadership.
Compliance & Governance
- Ensure all data‑related work meets GDPR and contractual data protection requirements
- Coordinate with colleagues to uphold ethical and regulatory frameworks related to research, intellectual property, and partner agreements
- Maintain accurate documentation and audit‑ready records across CRM and contract systems
Sector Engagement
- Represent PCR and Prostate Progress at industry events, conferences, and networking forums, helping build visibility and cultivate new leads. Includes international travel.
- Gather client and market insights to inform service development, modelling formats, and partnership offerings, develop a strong understanding of the external markets.
- Act as an ambassador for PCR’s mission and the value of Prostate Progress.
Skills and Competencies
Our ideal candidate would have the following:
Experience
- Significant experience in account management, partnerships or client leadership roles.
- Experience working with and/or within pharmaceutical, NHS, biotechnology, MedTech, clinical research organisations, or related scientific/healthcare environments (desirable).
- Demonstrated success managing complex B2B accounts and delivering high‑quality partnership experiences.
- Experience shaping proposals, negotiating commercial terms, and contributing to pricing or cost‑benefit analysis.
- Strong background in working with cross‑functional technical teams (e.g., analytics, research, finance, delivery).
- Confident using CRM systems and producing accurate forecasts and performance reports.
- Experience representing an organisation at external events, conferences, or partner meetings – with the willingness and ability to undertake UK and international travel, as required.
- Experience in account growth, renewals and strategic client planning.
Skills
- Excellent relationship building, client‑facing, and communication skills – able to translate technical concepts into clear, compelling narratives.
- Strong commercial judgement and understanding of partnership value drivers in life sciences.
- Strong strategic account management capability
- Skilled in shaping proposals and supporting commercial discussions
- Skilled in problem-solving, risk identification, and facilitating cross‑team alignment.
- Highly organised, detail oriented, and comfortable managing multiple workstreams simultaneously.
- Strong analytical abilities and confidence working with data or financial models.
Personal Attributes
- Purpose driven, collaborative, and committed to delivering exceptional partner experiences.
- Proactive, solutions focused, and comfortable working with ambiguity in a fast‑moving environment.
- Values led and aligned to PCR’s mission of improving outcomes for people with prostate cancer.
- Commercially minded with a strong sense of ownership and accountability.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a one stage/two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact us at the email address found in the full job description (attached).
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
No applications without a cover letter will be accepted
Registered Charity
21 - 50
Transforming Research. Transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
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Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
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Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
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Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
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Support the development of benchmarking documents and trend analysis across accounts.
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Prepare meeting notes and action logs following account meetings.
Moderator support
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Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
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Support the creation and maintenance of moderator handbooks and guidance documents.
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Identify recurring learning themes and help coordinate quality assurance and development activity.
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Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
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Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
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Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
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Assist with meeting preparation, minute-taking and action tracking.
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Ownership of rota administration and maintain awareness of moderator availability.
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Coordinate internal documentation and process improvements.
Service development
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Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
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Support the creation of internal resources, templates and standard operating procedures.
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Assist with projects aimed at enhancing moderator wellbeing, training, and development.
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Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
Thank you!
The role
We're seeking a Senior Database Officer to join our friendly, ambitious and collaborative Data Team and help power the work of Pancreatic Cancer UK.
If you're passionate about data quality, problem-solving and continuous improvement, this is an exciting opportunity to make a real impact. As our Senior Database Officer, you'll use your expertise to ensure our data is accurate, accessible and enables colleagues across the charity to deliver the best possible experience for our supporters and people affected by pancreatic cancer.
At Pancreatic Cancer UK, data underpins everything we do – from fundraising and campaigning to delivering vital support services. Working as part of our supportive and knowledgeable Data Team, you'll collaborate with colleagues across the organisation to deliver high-quality data solutions, improve processes and help teams make informed decisions.
In this role, you'll:
- Lead the delivery of bulk data imports, ensuring data from multiple sources is processed accurately and efficiently.
- Provide expert database support across the organisation, resolving queries, delivering user training and driving continuous improvements to our data processes.
- Champion data quality by maintaining accurate records, developing process documentation and ensuring our CRM operates effectively and in line with GDPR requirements.
- Partner with colleagues across Supporter Care, Finance, Fundraising and other teams to deliver effective data solutions and help maximise the value of our data.
About You
You'll be an experienced database professional with a passion for high-quality data and continuous improvement. You'll bring:
- Strong experience working with Raiser's Edge, together with advanced Excel skills and experience using data import tools.
- Confidence in managing large datasets, complex data imports, data quality and financial reconciliation processes, with a good understanding of GDPR and data governance.
- Excellent analytical, problem-solving and communication skills, with the ability to build strong relationships, manage competing priorities and work effectively with colleagues and external partners.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 1-3 days in the office per week. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Bernadette Sabesh (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held in person in our Office near London Bridge on 28 and 29 July.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 6.00 months from the start date
Location: Any UK Trust office - a minimum of three days in the office a week, and must be willing to travel to other centres when required
Interviews: 10th or 12th August
At The King’s Trust, we believe that great leadership creates life-changing opportunities for young people. As our Delivery Manager Capability Lead, you’ll play a key role in strengthening management and leadership across our Delivery function, ensuring managers have the skills, confidence and support they need to lead high-performing, inclusive teams.
Our ambition is to be one of the UK’s most equal, diverse and inclusive organisations serving young people. We know that achieving this starts with leadership. Through your work, you'll help build a culture where everyone feels valued, respected and able to thrive, ensuring our managers have the capability and confidence to create inclusive environments for both colleagues and the young people we support.
This is an exciting opportunity for an experienced Organisational/People Development professional who is passionate about building capability, driving positive change and turning insight into meaningful action.
In this role, you will:
- Use data, feedback and organisational insight to identify leadership capability needs and opportunities.
- Work closely with the People and Learning team making recommendations based on data analysis and support with creating and driving sustainable and effective solutions. Support our ambition to become one of the UK's most equal, diverse and inclusive organisations by embedding inclusive leadership behaviours and approaches into management development.
- Evaluate impact, using evidence and feedback to continuously improve leadership capability and effectiveness.
Why join us?
This is an opportunity to shape the frontline management and leadership culture of one of the UK's leading youth charities. You'll work closely with senior leaders, influence how leadership capability is acquired and developed across the Delivery function, and leave a lasting legacy through the managers and teams you support.
By empowering managers to lead with confidence, inclusion and purpose, you'll strengthen the teams that support young people every day, helping more young people to break the cycle of unemployment and build the confidence and skills they need to succeed, regardless of their background or the challenges they face.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Delivery Manager Capability Lead?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or those who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Delivery Manager Capability Lead!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part Time, 21 hours per week over a Monday, Thursday and Friday
Salary: £24,479.00 to £25,900.00, dependent on your skills, knowledge and experience (pro-rata £14,687.40 to £15,540.00)
Location: Cardiff (3-days a week in office) with expected travel to Bristol twice a month
Interviews: 6th of August in our Cardiff Centre
The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.
We are looking for a Centre Coordinator to join our team in our Cardiff Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.
You will indirectly support young people by ensuring that our Cardiff Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance, and controlling office equipment and supplies. Previous administrative and Microsoft Excel proficiency experience is beneficial but not essential.
To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Cardiff Centre, this is why planning and organisation skills are a must.
If you are up for a challenge and enjoy working in a team, we would love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beacon Changemakers - Operations Manager is a remote role suited to an individual based in Southeast England. The role combines the challenge of working in a small, focused team delivering a unique international scholarship programme, with the satisfaction of seeing the positive social impact that comes from nurturing leadership potential in very bright young people. As the Operations Manager, you’re at the centre of the action, co-ordinating workflows and communicating a programme that supports young people to realise their potential. You will report to a Trustee, work alongside an Operations Executive and international colleagues, and be responsible for a small team.
Thank you!
Impact & Evaluation Manager
We are seeking an experienced Impact & Evaluation Manager to help shape how a growing national charity measures its impact, learns from evidence and strengthens opportunities for children across the UK.
Salary: £41,200 FTE (£24,720 actual)
Location: Hybrid with remote working and at least one day a week in London (SE11)
Hours: Part time, 21 hours per week (3 days)
Contract: Permanent
Closing Date: Tuesday 11 August 2026
About the Role
This is an exciting opportunity to lead impact measurement and evaluation for a well-established national charity as it enters a new phase of growth.
You'll develop and refine evaluation frameworks and Theory of Change models, helping the organisation understand where it is making the greatest difference and how evidence can drive future decision making. Working closely with senior leaders and programme teams, you'll gather, analyse and interpret both qualitative and quantitative data, turning complex findings into practical recommendations.
Key responsibilities include:
- Leading the organisation's impact and evaluation strategy
- Designing and delivering research and evaluation projects
- Developing meaningful frameworks to measure long-term outcomes
- Producing reports and insights for senior leaders, trustees and funders
- Supporting funding applications through robust evidence and impact data
- Building an organisational culture where learning and evidence inform decision making
- Working with internal systems and external partners to improve data collection and reporting
- Ensuring research and data management complies with GDPR and safeguarding requirements
Occasional travel across the UK will be required.
About You
You'll have experience designing and delivering evaluation frameworks and using both qualitative and quantitative research methods to measure impact.
You'll also bring:
- Experience applying Theory of Change and evaluation methodologies
- Excellent analytical and problem-solving skills
- The ability to communicate complex information clearly to a range of audiences
- Strong report writing and presentation skills
- Experience influencing strategic decision making through evidence and insight
- Excellent project management and stakeholder engagement skills
Knowledge of the education, charity or social change sectors, experience with Salesforce or similar CRM systems, and familiarity with longitudinal research would be advantageous.
About the Organisation
This national charity is committed to improving opportunities for children through high-quality educational programmes. Working collaboratively with schools, educators and communities, it is focused on creating lasting change through evidence-led practice, innovation and continuous learning. The organisation offers a flexible, supportive working environment with excellent professional development opportunities and a strong commitment to employee wellbeing.
Other roles you may have experience of could include: Impact Manager, Evaluation Manager, Research Manager, Monitoring and Evaluation Manager, Learning and Impact Manager, Evidence and Insights Manager, Research and Evaluation Manager, Performance and Insight Manager, Monitoring, Evaluation and Learning (MEL) Manager, Data and Impact Manager.
Please note this role is being advertised by the recruitment agency on behalf of the hiring organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hours per week
Annual salary
Starting from C1 £28,176 with the ability to progress to C3 £31,217
Last day to apply
05/07/2026
The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.
They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.
Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.
They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.
The role will also maintain effective working relationships across the hospice to support efficient service delivery.
Qualifications
Essential
·Good level of education including Maths & English
Desirable
·Relevant professional qualifications would be an advantage
Knowledge and experience
Essential
·Have a clear understanding and knowledge of Bluestream learning system
·Previous experience in a learning and development role
·Knowledge and understanding of CQC regulations
·Experience with learning management systems/platforms
·Knowledge of the full training cycle, from design to delivery
·Understanding of the importance of training in ensuring safe and effective care to patients
·Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines
Desirable
·Experience in the charitable sector
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong project management skills
·Excellent communication skills
·Ability to assess training needs and provide recommendations based on organisational goals
·Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)
·Strong organisational skills and attention to detail
·Familiarity with competency frameworks
·Experience in a co-ordination ideally within learning & development.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Registered Charity
101 - 500
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.
The client requests no contact from agencies or media sales.
Thank you!
Business Analyst
We’re looking for a collaborative and motivated individual to join our Digital, Technology & Data Services team as a Microsoft Dynamics 365 CRM Business Analyst.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: 000027 Business Analyst - Microsoft Dynamics 365 CRM
Location: Home-based, Nationwide UK. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 2 August 2026
Interview Date: TBC
The Role
Initially reporting to the Associate Director for Knowledge and Insight, the Business Analyst will support the development and ongoing improvement of the organisation’s Microsoft Dynamics 365 CRM platform. The role will analyse and translate business needs into clear, well-structured technical requirements, helping to deliver Microsoft Dynamics 365 CRM improvements that enhance customer services, strengthen engagement and improve operational efficiency.
The role acts as a key bridge between operational teams and technical delivery colleagues, ensuring changes are driven by genuine organisational needs, aligned with strategic priorities, and designed to deliver sustainable long term value.
Key responsibilities will include:
· Working with stakeholders across the organisation to understand business processes, user needs and priorities
· Analysing, documenting and translating business requirements into clear functional specifications for Microsoft Dynamics 365 CRM development
· Collaborating closely with Digital, Technology & Data Services colleagues to support the delivery of Microsoft Dynamics 365 CRM enhancements
· Ensuring Microsoft Dynamics 365 CRM developments align with organisational strategy and deliver measurable business benefits
· Supporting continuous improvement of the Microsoft Dynamics 365 CRM platform, championing usability, efficiency and best practice
About You
You will:
· Have experience or a proven track record of working as a Business Analyst on CRM systems, ideally Microsoft Dynamics 365.
· Have strong skills in requirements gathering, analysis and documentation
· Be confident working collaboratively with both technical and non technical stakeholders
· Have experience translating operational needs into effective technical solutions
· Be organised, analytical and focused on delivering long term value for the organisation
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Analyst, Business Analyst, Data Analyst, Microsoft Dynamics, Microsoft Analyst.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
