Delivery volunteer jobs
Job Description
Job Title: Senior Marketing Officer – Mass
Participation Fundraising
Directorate: Engagement & Fundraising
Team/Department: Supporter Led Fundraising
Date: August 20206
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work the NSPCC relies on the fundraising support of
people across the UK for 90% of its income. Within Engagement and Fundraising
our aim is to provide maximum resources for the NSPCC, providing the best
possible supporter experience.
Mass Participation Fundraising is an important acquisition and income stream in
the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a
portfolio of Third Party Events and Schools Fundraising products, as well as
stewarding supporters looking to do their own fundraising activity for the charity
(‘DIY’ fundraisers).
We are looking for a skilled Senior Marketing Officer, who will work across these
audience streams to coordinate marketing activity. This role will focus specifically
on marketing to mass audiences to reflect the breadth of audiences who take part
in Mass Participation Events. This includes parents, grandparents, professionals
who work with children, those with a personal connection to our charity, or simply
those who care deeply about children.
We are looking for a collaborative, enthusiastic marketing professional who has
experience delivering insights-driven marketing strategies that make an impact.
You’ll be a great communicator, able to build effective working relationships and
influence a range of stakeholders. You’ll be able to work independently and will
have a track record of successfully juggling multiple projects and competing
priorities to meet strict deadlines. You will also have experience working across
paid, owned and earned marketing channels.NSPCC
Job purpose
The role of the Senior Marketing Officer is to work with the Mass Participation
Team to coordinate and deliver the planning, execution and evaluation of events
fundraising marketing campaigns across all channels.
• Adopting a holistic view of all Mass Participation Team’s marketing to
ensure consistency, and will have a good understanding of how this fits with
the organisation’s strategic goals.
• Working with colleagues in the Mass Participation Team to strategically
manage the planning and coordination of events marketing across owned,
earned and paid channels, ensuring that all campaigns and activities are
integrated, informed, planned and evaluated, and that participation and
income targets are reached.
• Supporting stakeholder teams with strategic thinking during marketing
planning and delivery. This includes championing an audience-led
approach to ensure all communications targeted at mass audiences are
relevant and useful.
Key relationships - Internal
• Reports to the Associate Head of Mass Participation Fundraising
• Works closely with all members of the Mass Participation Team,
including sub-team managers and event fundraisers
• Works closely with other teams within the Engagement & Fundraising and
Brand and Marketing directorates to deliver integrated marketing plans.
Key relationships - External
• External media agency partner
• Freelance creatives – graphic designers, photographers, videographers.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Main duties and responsibilities
• Manage an integrated marketing approach across owned, earned and paid
channels to achieve participation targets and agreed KPIs, working closely with
event and product managers.
• To ensure maximum effectiveness and efficiency of mass participation marketing
activity through application of best practice campaign management.
• To take ownership of paid media campaigns for mass audiences in partnership
with our media agency partner. Tasks include the planning and optimisation of
activity across channels like pay-per-click and paid social media advertising.
• Be thorough and agile about monitoring campaign results and evaluating
campaigns, using insight to make informed decisions and determine future
marketing plans.
• To support with content creation where appropriate – this could include
copywriting, creative briefing, webpage updates, email marketing and photoshoot
coordination.
• Regularly benchmark against external fundraising marketing activity, keeping
abreast of current and emerging brand and marketing knowledge and practice and
equipping the team with knowledge and skills as appropriate.
• To work closely with staff across other departments to ensure marketing plans are
integrated and audience-led, in line with the organisation’s Supporter Centricity
Programme.
• To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating best industry standards and establishing best practice.
• To provide financial administrative support to budget holders, planning, forecasting
and tracking spend, and processing invoices and placing orders, in line with NSPCC
policies and procedures.
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
• To be responsible for updating databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC policy and
procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the NSPCC's
development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the
NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty
to children, including securing updates on project and service developments and
general NSPCC news and also ensuring that the fundraising teams do likewise.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Person specification
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing
campaigns from planning through to delivery and evaluation, ideally in the
charity, not-for-profit or public sector
Highly developed written and verbal communication skills to deliver ideas
and activity updates to a range of stakeholders, and audiences, in a clear,
inspiring and confident way.
Well-developed ability to build, manage and develop relationships with
internal and external stakeholders in order to achieve and influence
project outcomes
Knowledge of digital and offline engagement and marketing techniques,
including digital media, social media, content marketing, email marketing
and paid advertising.
Excellent understanding of and empathy with the motivations of
supporters, and experience of working with clearly defined audience
segments.
Excellent understanding of recruitment and retention marketing
techniques, in order to achieve ambitious participation targets.
Well-developed numeracy skills to facilitate recording, interpreting,
analysing and presenting performance data to a range of stakeholders,
including those without a strong foundation of marketing knowledge.
Passionate about audience-led marketing that improves supporter
experience, with a personal commitment to the NSPCC’s values and
safeguarding principles.
Ability to plan and manage your own work, identifying conflicting demands
and establishing clear priorities to meet agreed objectives with a
willingness to work flexibly.
Proven ability of demonstrating initiative and creativity to achieve desired
outcomes.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
• selection process should ensure the identification of the person best suited to the role
and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self-declare at application as having a disability and who
• meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order
to enable successful candidates who declare disabilities to start working or
• volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the
organisation will have ongoing risk assessments to ensure their role and
• activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Farringdon, London/Home-based
Save the Children UK is looking for an experienced Face to Face Acquisition Manager to join our Direct Engagement team on a fixed-term contract until the end of March 2027 with intention to renew.
This is an exciting opportunity to lead and develop one of our most important fundraising channels, driving sustainable income growth and inspiring long-term support for our work.
Working closely with agency partners and colleagues across Public Impact, you'll combine strategic oversight with operational leadership to drive performance, champion best practice in compliance and safeguarding, and deliver exceptional supporter experiences. Through innovation, insight and collaboration, you'll help grow a programme that enables lasting change for children in the UK and around the world.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.
As Direct Engagement we set the standard for brilliant, effective fundraising. We're passionate about the power of Face-to-Face (F2F) fundraising. Not only does it help secure vital, long-term funds for our life-saving work, but it also serves as a constant and effective way to positively engage the public with our cause.
Working with colleagues across Public Impact, we aim to sustainably increase the quality and value of our F2F programme by continually testing, learning and innovating.
About the role
As the Face-to-Face Acquisition Manager, you will manage Save the Children UK's F2F fundraising programme, supporting our agency partners to achieve outstanding results. Working with the Head of Direct Engagement and accountable for the day-to-day task management of two executives you will build strong relationships and drive ambitious results in a fast-paced, dynamic environment bringing both fundraising and operational expertise to the role.
You will provide a positive and safe working environment for the fundraisers that represent us, ensuring agreed standards and behaviours are met and that agencies are inspired to work on behalf Save the Children UK.
You will have a genuine passion for F2F fundraising and the drive and determination to make a difference to the sector as a part of the wider global F2F team.
In this role, you will:
- Drive the success of the face-to-face agency programmes, ensuring channels are performing against agreed KPIs and target.
- Manage a team to deliver results.
- Manage the relationship with agencies, and third-party suppliers to deliver fundraising Programmes to budget.
- Accountability for the best practice face-to-face compliance and safeguarding programme conducting personal site visits and mystery shops, ensuring excellent standards & transparency across all channels.
- Drive the development and delivery of creative, engaging fundraising materials across channels, optimising delivery and maximise performance and motivation.
- Adapt campaign delivery, analysing operational and fundraising effectiveness through a data-led test and learn approach.
- Adhere to Institute of Fundraising's Code of Practice and relevant laws and keep up-to-date with developments within the sector and share learnings.
- Work as part of a multi-disciplinary team to strengthen operational systems and mechanisms to support individual fundraising.
About you
To be successful, you will bring:
- Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
- An in-depth understanding of the F2F landscape and different agency models.
- Experience of designing and delivering exceptional training to drive engagement.
- Knowledge and experience of the compliance environment for charity marketing and fundraising
- Experience of managing budgets.
- Ability to analyse, interpret & explain results with a focus and drive on results.
- Excellent written and verbal communication skills.
- Adaptability and a ‘can do' approach.
- Strong time and project management skills.
- Innovative, able to adapt to changing situations and able to apply technical and professional
- Target driven and results focused.
- A team player. Someone who is willing and able to deliver beyond their personal brief.
- Able to prioritise work for self and others, focussing on the outputs which have highest impact,
- High attention to detail and an ability to use own initiative to solve problems.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Closing Date: 31 August 2026
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for a Digital Learning Project Lead to join our Humanitarian Leadership Academy (HLA).
This is an exciting opportunity to play a key role in advancing digital learning across the humanitarian sector, leading the design, development and delivery of innovative learning solutions that support humanitarian practitioners and organisations around the world.
Working closely with subject matter experts, partners and stakeholders, you will translate learning needs into engaging, accessible and impactful digital learning experiences, using a range of technologies and creative approaches. Combining project management, instructional design and digital learning expertise, you will help strengthen locally led humanitarian action and empower learners with the knowledge and skills needed to create lasting change.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action. Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders, driving collective action through our networks, thought leadership & research and amplifying local expertise, creating opportunities for change and collaboration.
About the role
As the Digital Learning Project Lead you will be integral in driving the development and implementation of innovative digital learning solutions to enhance learning experiences across the humanitarian sector. You will leverage emerging technologies and digital tools to design, implement, and evaluate learning that fosters engagement, promotes accessibility, and achieves desired outcomes.
You are a creative professional with strong technical expertise who can take the lead on learning needs analyses, excel at understanding learning requirements, collaborate with SMEs and stakeholders, and design a variety of innovative learning solutions that provide tangible value.
In this role, you will:
- Be responsible for complete digital project design, development and delivery
- Develop and implement innovative digital learning solutions to enhance learning experiences across the humanitarian sector, ensuring they are engaging and effective.
- Design customised learning solutions based on comprehensive client needs analysis, aligning them with organisational goals and constraints to achieve desired outcomes.
- Collaborate with subject matter experts and organisational leaders to create learner-centric experiences using cutting-edge instructional design principles and emerging technologies.
- Provide training and support to educators and trainers for the adoption and use of digital learning tools, enhancing their capabilities and confidence.
- Work on the HLA's technology strategy as part of an MDT
- Manage relationships with external digital learning delivery partners and consultants to ensure smooth programme execution and high-quality outcomes.
About you
To be successful, you will bring:
- Strong project management skills, with the ability to handle multiple projects simultaneously.
- Understanding of industry standards for digital learning resources (SCORM, AICC, LTI and xAPI) and experience of quality assuring and publishing resources onto LMS and other platforms.
- Experience of developing multilingual learning resources and localising content for specific regions.
- Experience of the use of standard industry tools (Adobe Photoshop, Adobe Illustrator, Adobe InDesign) to produce professional graphics and documents.
- Experience of designing and creating other micro-learning digital resources, for example animations, games, micro-sites, virtual and immersive content.
- Experience of video and audio editing using standard industry tools (Adobe Premiere, Adobe Audition, Camtasia).
- Experience of the use of various webinar (Blackboard Collaborate, Zoom) and blended learning tools (Nearpod, Padlet, Mentimeter, Miro) to help support the remote delivery of technical training.
- Excellent communication and interpersonal skills for engaging with stakeholders at all levels.
- Understanding of instructional design principles and adult learning theories and experience of practical implementation.
- Familiarity with learning management systems, eLearning tools, and technology platforms.
- Proficiency in producing professional graphics, documents, videos, and digital assets using Adobe software; knowledge of HTML, CSS, and CMS preferred.
- Data analysis skills to track and assess the effectiveness of learning platforms and services.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Closing Date: 31 August 2026
We believe in a world where every child survives, learns, and is protected from harm.
This is a unique opportunity to lead a respected charity dedicated to supporting individuals affected by trauma and adversity. As Chief Executive, you will provide inspirational leadership, driving our vision, strategy, and impact while ensuring the organisation remains financially sustainable, well-governed, and focused on delivering high-quality services that transform lives.
Working closely with our Board of Trustees, staff, volunteers, donors, and partners, you will champion our mission and identify new opportunities for growth and innovation. We are seeking a strategic and values-driven leader with experience of working within trauma-informed environments, a strong track record of securing grant funding, and the ability to build and maintain excellent donor and stakeholder relationships. The successful candidate will also have training experience and/or confidently stand in-front of large audiences discussing sensitive topics.
This is an exciting opportunity for a compassionate and ambitious leader who can inspire others, strengthen our charitable impact, and help shape the future of our organisation. If you have the vision, leadership experience, and commitment to making a meaningful difference in people's lives, we would love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support Worker will provide direct, practical and person-centered support to mentees approaching release from prison and after release into the community. Working under the direction of the Project Manager, the post-holder will help mentees identify priorities, develop and progress action plans, access appropriate services and maintain engagement during a period of significant transition.
This is a front-line resettlement and community support role. The post-holder will work alongside mentees, volunteer mentors, prison and probation colleagues and community services to reduce barriers to stability, support safe mentoring relationships and help mentees progress towards realistic goals.
The role requires someone who can build trust while maintaining clear professional boundaries, work confidently across prison and community settings, manage a varied caseload, respond proactively to changing needs and escalate safeguarding or risk concerns appropriately.
Key relationships
· Project Manager and Service Delivery Director.
· Other Trailblazers staff and project colleagues.
· Volunteer mentors and prospective volunteers.
· Mentees and, where appropriate, family members or other community support networks.
· Prison staff, including resettlement, offender management and other relevant departments.
· Probation practitioners and other statutory services.
· Community organisations, accommodation providers, DWP / Jobcentre Plus, employers, education and training providers, health and substance misuse services and other local partners.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
Could you take a leading role in delivering our most ambitious project yet?
Thanks to a grant from The National Lottery Heritage Fund, Avon Wildlife Trust has secured a new climate-resilient, nature recovery site: Ebdon Farm. As Site Manager, you will be at the heart of this exciting project, overseeing habitat restoration and the creation of a 14.5-hectare wetland.
Brief description of role:
As the new Ebdon Farm Site Manager, you will play a critical role in the development of the Ebdon Farm Nature Reserve.
We are looking for an enthusiastic and diligent Site Manager capable of delivering our most ambitious project yet. You will oversee the delivery of a 14.5ha wetland, along with other terrestrial habitats. You will be experienced in land management for conservation and have a proven track record of overseeing contractors delivering large-scale habitat creation.
Working alongside the new Ebdon Farm Engagement Manager, you will deliver site tours, a variety of events and a volunteer programme. Using your excellent communication skills and knowledge of nature, land management and climate change, you will inspire and inform your audiences. Using Ebdon Farm to increase understanding of local climate threats and the role climate-adapted sites like Ebdon Farm can play in helping us adapt.
The Ebdon Farm project is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to secure the site for wildlife and people together.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
We’re looking for an experienced debt adviser who wants to lead practice, develop colleagues, influence service delivery, and make a lasting difference for people facing financial hardship.
This is a senior, hands-on role that combines expert debt advice with practice leadership. As our lead debt specialist, you will manage a complex caseload while driving quality, supporting adviser development and helping shape the future of debt advice within a trusted local charity.
Working closely with colleagues and partners, you will influence service development and ensure that clients receive high-quality, compliant and person-centred support.
If you're an experienced debt adviser ready to influence practice, support colleagues and make a real difference in your community, we'd love to hear from you!
The client requests no contact from agencies or media sales.
The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.
Job Responsibilities:
Strategic Partnerships & Stakeholder Engagement
- Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
- Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
- Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
- Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.
Programme Leadership & Delivery
- Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
- Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
- Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
- Deputise for the Strategic Operations Manager when required.
Operational Oversight & Data Management
- Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
- Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
- Maintain accurate records on tuition progress using internal and external databases.
- Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
- Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.
Safeguarding & Compliance
- Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust.
- Take lead responsibility for monitoring safeguarding processes within your teams.
Tutor Recruitment & Development
- Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
- Contribute to the training and development of new tutors, ensuring alignment with organisational standards.
General Duties
- Assist with the planning and delivery of events for a range of stakeholders.
- Attend regular Partnership Operations team meetings led by the Programme Director.
- Undertake any other responsibilities commensurate with the role and grade.
Person Specification
Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.
Skills
Leadership & Management
- The ability to lead, build and maintain successful teams and develop professional relationships.
- Demonstrated success in achieving targets and managing responsibilities effectively.
- Strong business development skills to promote The Tutor Trust professionally.
Communication & Stakeholder Engagement
- Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
Organisational & Time Management
- Proven experience in programme and project management.
- Strong organisational and time-management skills.
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
Technical Proficiency
- Strong proficiency in Microsoft 365 and general IT systems.
- Experience with CRM (Salesforce preferable) and other software platforms (preferred).
Sector Knowledge
- Knowledge of the education landscape in West Yorkshire (advantageous).
- Educated to degree level or equivalent relevant experience.
Attributes
- Committed to safeguarding children and young people, and willing to undergo DBS clearance.
- Alignment with the goals, ethos, and mission of the Tutor Trust.
- Empathy for disadvantaged and vulnerable learners.
- Enthusiastic and proactive in contributing to organisational growth and success.
- Demonstrates leadership through sound decision-making and effective prioritisation.
- Excellent time-management and attention to detail.
- Strong interpersonal skills and a collaborative working style.
- Willingness to work outside standard hours when required
Post Title: West Yorkshire Programme Manager
Responsible to: Strategic Operations Manager
Salary: £35,000 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
How to Apply
To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row works with people experiencing homelessness and insecure housing in East London. We provide integrated support across crisis intervention, advice, health, substance use, volunteering, learning and training.
Our work is grounded in compassion, respect, inclusiveness, empowerment and justice. We aim to ensure that people can access the support and opportunities they need to build greater safety, stability and independence.
About the Progression & Training Service
The Progression & Training Service supports clients to identify and take practical steps towards learning, volunteering, training and employment. Through one-to-one coaching, group learning, digital inclusion, vocational training and partnerships with external organisations, the service helps clients build skills, confidence and access to meaningful progression opportunities.
The service works closely with Providence Row’s wider teams, including Catering Training, Gardening, Volunteering, Health Inclusion and Advice and Support, to provide coordinated pathways that reflect each client’s goals, strengths and circumstances.
Role purpose
The Progression & Training Manager is responsible for the leadership, quality, performance and development of the service.
The postholder will lead the team, oversee client progression pathways, maintain strong partnerships and ensure that the service delivers high-quality, trauma-informed and strengths-based support. They will also be responsible for performance monitoring, reporting, safeguarding, service improvement and the effective use of resources.
Key Responsibilities
- Service leadership and people management
- Client support and service quality
- Learning, progression and employment pathways
- Performance, data and reporting
- Safeguarding, risk and operational compliance
- Service development, partnerships and resources
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



We are recruiting a Programme and Partnerships Officerto join our new initiative: Age Friendly: Live Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This role covers Watford, Three Rivers and Hertsmere localities.
This pivotal role within the programme team support the effective delivery of our work within local places so that more people across the county can enjoy their later life.
Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.
You will provide direct support across multiple local areas on key actions, such as leading on walking audits, take a seat campaigns, and working with local stakeholders to identify, implement and embed age friendly priorities. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.
You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.
Responsibilities
- Lead engagement with district, borough, town and parish councils to embed Age Friendly principles within local strategies and service delivery, and support them through the process of preparing for and achieving formal Age Friendly accreditation.
- Collaborate with district partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
- Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
- Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
- Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
- Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
- Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
- Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
- Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
- Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
- Manage volunteers who will be supporting the implementation of the local action plan.
- Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
- Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
- Research and coordinate policy development in line with this work.
- Prepare and present briefings and reports about progress against plans, at internal and external events.
- Produce written reports as required for internal management purposes as well as for wider external publication.
- Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
- To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
- To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
- Keep accurate records using the partnership’s client management system.
- Set up Network meetings and record minutes.
- Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
- Support regular network communications, including the monthly newsletter and member bulletins.
- Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
- Promote and support open and effective collaboration across the programme.
- Carry out all duties in a professional manner and in line with our values
You will have:
- An excellent understanding of project management
- The ability to influence a wide range of stakeholders, including local authorities, VCFSE partners, community groups and older residents.
- The ability to manage sensitive situations, differing viewpoints and competing priorities constructively.
- Excellent administration and time management skills.
- Excellent IT / information management skills.
- Excellent presentation skills.
- Good written & spoken communication skills.
- An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
- Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
- Knowledge of GDPR and its’ application in managing activities and volunteers.
- An understanding of marketing and communications.
- The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
- Ability to think strategically and develop/deliver detailed implementation plans.
You should have experience of:
- Supporting programme or project teams through coordination, communication and organisational tasks.
- Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
- Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
- Working autonomously and managing workload independently, including in remote or lone-working environments.
- Managing volunteers.
- Working collaboratively with other organisations.
For further information about the role and the Age Friendly: Live Better in an Age Friendly Hertfordshire initiative please visit Age UK Hertfordshire's website.
Interviews will be held on: Thursday 10 and Friday 11 September 2026
Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of 1 September 2026
We are a local, independent charity supporting older people in Hertfordshire to live well, stay active and connected.



The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
The role is full time and fixed term contract for 1 year. This role will be based at Bloomsbury campus with a hybrid working arrangement in place 40/60 split (40% working from office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
The Societies Development Manager is a vital role within the Student Activities team, providing accurate, consistent and innovative support to the student volunteers running over 300 societies. This role will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities. The Societies Development Manager will work collaboratively across the Student Experience directorate to empower student leaders to run impactful activities for their peers - removing barriers to engagement wherever you find them. They will be responsible for leading major events across the Union and project managing key cross-departmental initiatives such as our annual awards celebrations. The successful postholder will be there to expand our programmes, fostering vibrant and inclusive communities and ensuring all students can access the amazing opportunities extra-curricular opportunities available to them no matter what their level of experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
This is a regional based role that will cover the South Wales and Bristol area.
Job Role:
As a Senior Community Fundraising Officer for your region, you will manage supporter engagement and activity in your region whilst also supporting the wider team as an example of excellent fundraising and stewardship, leading the team by sharing good practice in your work.
You will have a key position in the Community Fundraising team working with the National Community Fundraising Manager to support with the development of the community fundraising strategy.
Key Responsibilities:
Income Generation and Supporter Engagement
- Lead the development and delivery of community fundraising campaigns and initiatives across the region, driving sustainable income growth through excellent supporter engagement and stewardship
- Build and sustain strong relationships with supporters, volunteers, local groups and external partners to maximise income, participation and long-term engagement
- Work collaboratively with internal teams to deliver compelling fundraising activity and ensure an outstanding supporter experience at every stage of the journey
- Monitor performance against agreed income and activity targets[BB1] , using insight and analysis to identify opportunities, adapt plans and support continuous improvement
Leadership and Planning
- Develop and deliver a robust regional fundraising plan aligned to organisational priorities and income targets
- Provide day-to-day leadership, coaching and support to Community Fundraisers across the region, fostering collaboration, accountability and a culture of high performance
- Champion best practice and contribute senior-level guidance to strengthen fundraising delivery, supporter stewardship and team effectiveness across the region
- Act as a senior representative for the Community Fundraising team at cross-departmental and management meetings when required, including in the absence of the National Community Fundraising Manager
- Build effective internal relationships and contribute to joined-up planning that strengthens organisational impact and maximises opportunities for collaboration
- Represent the charity at key events, meetings and partnership opportunities[BB3] , delivering clear and compelling messages about its work and impact
Budget Management, Reporting and Strategy Development
- Prepare and manage the regional budget, ensuring activity is well planned, cost-effective and aligned with agreed priorities
- Monitor fundraising performance against agreed targets and maintain accurate records, analysis and insight to support effective decision-making
- Contribute to the development and delivery of the wider community fundraising strategy, using regional insight, performance data and supporter feedback to identify opportunities and shape future plans
Working with Others
- Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality and recognising the emotional context of their experiences
- Work collaboratively with colleagues across Engagement, Family Services and other teams to maximise organisational impact and deliver joined-up supporter experiences
- Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate and wider organisation
Knowledge and Experience:
- Significant experience in a fundraising or closely related role, with a strong track record of delivering against income targets
- Line management experience and/or a recognised management qualification
- Experience of developing and delivering regional plans, strategies or project plans, with the ability to balance strategic thinking and operational delivery
- Experience of preparing and managing budgets, monitoring performance and reporting accurately against targets and objectives
- Experience of building and managing positive relationships with a diverse range of supporters, partners and internal stakeholders
- Experience of using insight, performance data and supporter feedback to identify opportunities and support continuous improvement
Skills and Abilities:
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and represent the charity with credibility
- Excellent interpersonal and relationship-management skills, with the ability to engage, influence and inspire a wide range of internal and external stakeholders
- Strong leadership and coaching skills, with the ability to support colleagues, foster collaboration and drive high performance
- Strong planning and organisational skills, with the ability to manage multiple priorities and balance strategic thinking with operational delivery
- Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using CRM systems for supporter management and reporting
- Strong analytical skills, with the ability to interpret performance information and use insight to inform decisions and identify growth opportunities
- A proactive, solutions-focused approach, with the ability to work independently and take ownership of priorities and outcomes
- A collaborative, inclusive and adaptable approach when working with colleagues, supporters, volunteers, families and external partners
- Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
- Willingness and ability to work outside normal working hours, including evenings and weekends, and to travel across the wider UK as required
Full-time, permanent contract
£28,644 per annum
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline: 10am on Monday 14 September 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
Person Specifcation
Youth Insights Programme Lead
Person Specification
At Solutions for the Planet, we believe young people should have a meaningful voice in shaping the decisions that affect their lives, communities and futures.
We are looking for someone who is passionate about youth participation and skilled at turning young people's experiences, ideas and perspectives into insights that organisations can learn from and act upon.
This role would suit someone who enjoys working directly with young people, building trusted relationships with partners, facilitating engaging discussions and leading projects from planning through to delivery and reporting.
We're looking for someone who has...
Experience working with young people
You'll have experience engaging young people in a meaningful way and be confident creating environments where young people feel safe, included and empowered to share their views.
You may have worked in youth work, education, youth voice, participation, consultation, research, social action, community engagement or a related field.
Strong programme and project management skills
You'll be organised and able to manage multiple projects, deadlines and relationships at the same time.
You'll be comfortable:
- Planning and coordinating programmes or projects
- Managing timelines and delivery schedules
- Identifying and managing risks
- Keeping people informed and on track
- Maintaining accurate records and documentation
Excellent facilitation and communication skills
A key part of the role involves helping young people share their ideas and experiences.
We're looking for someone who can:
- Facilitate engaging discussions and workshops
- Adapt their approach for different groups and situations
- Listen actively and build trust
- Communicate confidently with young people, partners and colleagues
- Present information clearly and professionally
Experience generating insight and writing reports
You do not need to be a formal researcher, but you should be comfortable analysing feedback and spotting patterns, themes and key messages.
You should be able to:
- Review qualitative feedback and discussions
- Identify meaningful themes and insights
- Draw out implications and recommendations
- Write reports and presentations for external audiences
- Translate young people's views into actionable learning for partners
Experience managing stakeholder relationships
You will often be the main day-to-day contact for partner organisations.
We're looking for someone who can:
- Build positive professional relationships
- Manage expectations effectively
- Communicate with confidence and credibility
- Handle challenges constructively
- Represent Solutions for the Planet professionally
Experience supporting others
You may have experience supervising colleagues, coordinating volunteers, supporting facilitators or mentoring others.
You don't need extensive line management experience, but you should be comfortable helping others succeed and contributing to a collaborative team culture.
You'll be a great fit if you are...
Passionate about youth voice
You genuinely believe that young people should be listened to and involved in decisions that affect them.
People-centred
You enjoy building relationships and helping others feel valued, supported and included.
Curious and reflective
You're interested in understanding different perspectives and using learning to improve future practice.
Organised and proactive
You take ownership of your work, manage competing priorities effectively and look for solutions when challenges arise.
Adaptable
You're comfortable working in a growing organisation where priorities can evolve and where continuous improvement is encouraged.
Values-led
You care about delivering work ethically, inclusively and with integrity, always keeping the needs of young people at the centre of your decision making.
It would be a bonus if you have...
While not essential, we'd love to hear from you if you have experience of:
- Youth research, consultation or co-design
- Facilitating focus groups or participatory workshops
- Impact measurement and evaluation
- Working with businesses, employers or corporate partners
- CRM systems such as HubSpot
- Education, youth sector or community engagement networks
- Managing freelance facilitators or delivery teams
- Social impact, sustainability or social enterprise organisations
Practical Requirements
We ask that applicants:
- Are willing to travel within the UK for programme delivery, partner meetings and team activities
- Can occasionally work evenings when required for youth sessions or events
- Are eligible to work in the UK
- Are willing to undertake an Enhanced DBS check
What Success Looks Like
In this role, you'll help create high-quality experiences that young people genuinely value and that partners genuinely learn from.
Success means:
- Young people feel heard, respected and able to make a meaningful contribution
- Sessions are engaging, inclusive and well facilitated
- Partner organisations receive useful and insightful outputs
- Projects run smoothly and meet agreed deadlines
- Facilitators are well supported and prepared
- Youth feedback is translated into clear themes, insights and recommendations
- Learning is shared across the team to strengthen future programmes
Most importantly...
We're looking for someone who combines strong project delivery skills with a genuine commitment to empowering young people.
You don't need to meet every desirable criterion to apply. If you're excited by the opportunity, share our values and believe you could thrive in the role, we'd love to hear from you.
We are especially interested in hearing from candidates whose lived experience, background or perspective can help strengthen the diversity and inclusivity of our Youth Insights programmes. We believe great youth engagement is built by teams that reflect and understand the diversity of the young people we work with.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
The client requests no contact from agencies or media sales.
As our Clinical Community Lead (Community of Practice), you will use your advanced clinical experience, service development expertise and multidisciplinary leadership skills to maintain our confident, collaborative and well-connected professional community. You will create opportunities for shared learning, practical problem-solving and the spread of best practice, helping clinicians and professionals feel informed, supported and equipped to deliver high-quality, person-centred care.
You will be part of our highly productive Information and Professional Development team, championing our education and information work streams, extending their reach and ensuring professionals have confidence in the resources, learning and support available to them.
This is a home-based role withregular travel requirements across England, Wales and Northern Ireland, including overnight stays.
Main Responsibilities
- Lead and co-ordinate the Community of Practice, encouraging engagement, collaboration and shared learning
- Facilitate meetings, learning events and knowledge-sharing activities
- Promote clinical excellence, person-centred care and quality improvement
- Build effective relationships with practitioners, professional groups and external partners
- Support the identification and sharing of best practice, innovation and learning
- Mentor and support clinicians to develop confidence, competence and professional growth
- Identify learning needs and contribute to the design and delivery of education programmes
- Lead profession-specific groups including nurses, physiotherapists, occupational therapists, dietitians, and speech and language therapists
- Translate research and evidence into practical clinical approaches
- Provide expert clinical insight to support service development, resources and strategic decision-making
About You
Essential
- Registered clinician with significant advanced clinical experience in the MND field
- Proven experience of service development and improvement
- Strong leadership and facilitation skills within multidisciplinary environments
- Well-established professional network across MND care and research
- Excellent communication, influencing and relationship-building skills
- Experience leading or facilitating communities of practice, networks or collaborative forums
- Experience designing, delivering and evaluating education, learning programmes or knowledge-sharing initiatives
- Excellent understanding of clinical governance, quality improvement and evidence-based practice
- Experience using evaluation and data to demonstrate impact
- Commitment to inclusion, continuous improvement and supporting others to succeed
- Willingness and flexibility to travel in line with the role requirements
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor neurone disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.








