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The role
The People Operations Manager will be responsible for developing and embedding effective people, operational and organisational practices across The Carers’ Centre. The role will combine strong HR practice with a practical understanding of how the organisation operates, ensuring that managers have the tools, processes, guidance and confidence they need to lead effectively.
A key focus of the role will be developing clear and consistent ways of working, including policies, procedures, standard operating procedures and management guidance, and supporting managers to embed these in day-to-day practice.
About you
You are an experienced people and operations professional who enjoys making organisations work better. You have or are working towards completing your CIPD level 5 qualification. You combine strong HR knowledge with practical operational judgement and are confident turning policies, requirements and ideas into clear processes that people can use. You are organised, proactive and confident building positive relationships with managers, staff and external partners.
About us
The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.
We provide trusted information, advice, and support to unpaid carers, from as young as 5 years old. We enable our community to maintain and improve their health and wellbeing, stay in control of their caring role and connect with others in a similar position. In addition, we work with the wider community to improve recognition and support for unpaid carers.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity.
Why join us?
· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which come with free parking, and to work from the comfort of your home.
· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.
· By joining The Carers’ Centre, you’ll be part of strong and dedicated team, where collaboration and support is at the heart. We’re all in this to make the world a little better.
· As a small but powerful local charity, we rely on digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.
· As well as all this, you will receive a 5% pension contribution, generous sickness pay and 25 days annual leave plus bank holidays and an additional wellbeing day as well as discounts through an employee discount scheme. In addition, you will also get an additional day of annual leave each year, for 5 years.
Key responsibilities
Human Resources
· Work with the Senior Management Team and People Sub Group in the development and implementation of a People Strategy.
· Ensure staff and volunteers receive relevant and timely training in line with organisational plans and commissioned contracts.
· Lead on supporting day-to-day performance management throughout the whole employment lifecycle.
· Be the first point of contact for HR queries from staff and managers.
· Monitor, report and respond to changing wellbeing needs of staff and volunteers.
· Serve as a point of contact between the charity and Stone King (or similar HR legal advice), Occupational Health, Access to Work and SafeHR.
Line Management
· Manages the administration and volunteer officers to help them maximise their potential and effectiveness.
· Provide guidance and clarity around priorities and goals, ensuring work plans are achieved.
Compliance
· Work with the Deputy CEO to ensure the charity is legally compliant in relation to all aspects of employment, equality and health and safety legislation.
· Ensure that policies and procedures are developed, maintained, and applied across the organisation.
· Provide guidance and support to staff to maintain compliance.
· Help the Health and safety lead to ensure risk assessments are up to date and ensure relevant actions are taken to mitigate risks for our premises and services.
· Work with the Data Protection Lead to ensure the charity’s day-to-day compliance with Data Protection policies and procedures.
Operational Practice
· Develop, document and embed effective organisational processes and ways of working, working with managers to ensure they are practical and consistently applied.
· Develop and maintain Standard Operating Procedures (SOPs), guidance and templates for key organisational processes.
· Identify opportunities to improve efficiency, consistency and quality, making practical recommendations to the Deputy CEO.
· Support the implementation of organisational changes and new ways of working, ensuring that managers and staff understand their responsibilities.
· Build managers’ confidence and capability through practical advice, coaching and training on people management and organisational processes.
· Develop and deliver guidance or training for managers where common issues, new processes or changes in practice are identified.
Administration
· Oversight of the charity admin function.
· Maintain HR records using Safe HR.
· Process DBS checks.
· Provide HR KPI’s to the Deputy CEO on a monthly basis.
· Working with the CEO and Deputy CEO to undertake quality assurance assessments as agreed in the organisational plan.
· Provide admin support to the People Sub-Group.
Finance
· Work within agreed budgets.
· Contribute towards funding applications as appropriate for the role and provide relevant feedback for funders.
General
· Stay informed and regularly raise staff awareness of changes in employment legislation and Health and Safety
· Adhere to the Carers’ Charter.
· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.
· Ensure that you adopt good practice within the Carers Trust network.
· Ensure that you work within The Carers’ Centre policy framework.
The client requests no contact from agencies or media sales.
We are recruiting a Member Network Account Manager to join our Member Networks team at the British Psychological Society for a fixed period of 6 months starting in October 2026.
The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.
About the Role
As Member Network Account Manager, you will be the main contact for several Member Networks. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, coordinate events, and work collaboratively with teams across the organisation to ensure Member Networks are supported effectively and can achieve their objectives.
A day in the life may include:
What We’re Looking For
To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will coordinate the delivery of activities, managing timelines and working with key stakeholders.
Why Join Us?
We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:
How to apply
The closing date for applications is 31st August 2026, with interviews held on-line 11th, 14th & 15th September. As this is a fixed term contract, you must be available to start in October 2026.
To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Please ensure you supply a covering letter clearly explaining why you are suitable for the role - this will be used as part of the shortlisting process. Whilst you won't be excluded for using AI in your cover letter, a letter which shows your personality and experience is preferred.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Service Development Manager
We are looking for an experienced and resourceful Service Development Manager to work closely with the CEO to establish and deliver a strong presence across Forest of Dean, Cheltenham and Tewkesbury.
This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.
Position: Service Development Manager
Location: Remote/Gloucestershire, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office
Hours: Part-time, 30 hours per week
Salary: £38,000 pro rata (£30,811 actual salary for 30 hours per week)
Contract: 24-month fixed-term contract
Closing Date: 20th September 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.
The Role
This is a hands-on role combining direct family support, project management, service development and partnership building. You will hold an appropriate caseload, develop new activity, build strong local referral pathways and help turn the countywide plans into practical support for families.
We need someone who is confident working independently, takes ownership, builds relationships quickly and can find practical solutions when there is no obvious route forward. The initial focus will be Forest of Dean, Cheltenham and Tewkesbury, but the role is designed to evolve as our countywide work develops.
Key accountabilities include:
The first year will focus on developing and delivering Home-Start services across Forest of Dean, Cheltenham and Tewkesbury. As the countywide work develops, the focus of the role may evolve to support wider service development across Gloucestershire.
For the first six weeks, the post will be predominantly based at the Stroud office for induction and orientation.
After this, the role will be mainly home and community based, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office.
About You
We are looking for someone who is practical, resourceful and motivated by making things happen.
You will be comfortable supporting a family one day and developing a new partnership or service the next and have enough frontline experience to understand what works for families and enough project-management discipline to turn ideas into effective delivery. You will not be joining a finished project with every detail already decided. We need someone who can understand the objective, identify what needs to happen next and move the work forward.
You will have experience of:
Practical requirements
You must:
If this sounds like you, then apply today!
About the Organisation
Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.
We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.
You may also have experience in areas such as Service Development Manager, Service Development Manager Lead, Service Development Manager Deputy, Service Development Officer, Service Development Manager, Service Delivery Manager, Service Delivery Manager Lead, Service Delivery Manager Deputy, Service Development Officer, Service Delivery Manager, Service Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
The young people, children and families that we support are at the heart of everything we do at Mermaids. The work that we do has significantly expanded and we now need a highly effective and experienced Support Line Manager to join the organisation. The role is a core part of the our management team and will lead and manage our support line services.
Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.