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Job description
Job Title: Caseworker
Reports to: TBC
Line Reports: N/A
Location: Flexible - hybrid 2 days a week from one of our offices
Salary: £29,000 - £32,000 (London) ; £26,500 - £29,500 (outside London)
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: Permanent
Language requirements: Fluency in English essential.
Travel: Expectations of travel between BB locations for in person meetings and events
Overall purpose:
Breaking Barriers exists to support refugees and people from forced migration backgrounds into meaningful employment.
The Client Caseworker is integral to delivering that mission. Acting as a client’s primary point of support, you will lead and coordinate their progression toward employment — whether through language development, requalification, training or direct employability support.
This role requires someone who can take ownership of client journeys, drive forward action plans, and deliver both one-to-one and group-based support that moves clients closer to work. Caseworkers may initially focus more heavily on one pathway area, but the role is designed to provide integrated, cross-programme support over time.
Collaboration across programme teams is essential to ensure clients experience seamless, joined-up services and consistent progression.Your contributions are valued, and you can make a meaningful impact on people’s lives.
Key responsibilities:
1. Client casework and support
Manage a caseload of clients, providing structured one-to-one support in person and online.
Conduct holistic assessments to understand clients’ qualifications, skills, language levels, aspirations and barriers.
Co-create clear, outcome-focused action plans aligned to sustainable employment.
Drive forward client progression across relevant pathways, including:
Employment readiness and job search
CV development, applications and interview preparation
Professional requalification and accreditation routes
English language progression
Sector-specific training or volunteering
Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
Maintain regular contact to monitor progress, adjust support and maintain accountability.
Identify and address barriers to progression, advocating where appropriate.
Safeguard clients appropriately and escalate concerns in line with policy.
Refer and signpost to additional support services where required.
2. Stakeholder and volunteer engagement
Engage with stakeholders and partners to develop networks and identify job, training, education and work experience opportunities for clients.
Support outreach initiatives by developing and maintaining relationships with partners (e.g. referral partners, training providers, employers and professional bodies)
Advocate on behalf of clients to address specific barriers to employment or accreditation.
Collaborate with colleagues responsible for employer and partner engagement to match clients to appropriate opportunities.
Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
Represent Breaking Barriers at occasional events or meetings as required.
3. Monitoring, Reporting & Administration
Maintain accurate, timely and detailed client records on the CRM system.
Track and report on client progression against agreed milestones and KPIs.
Ensure documentation and evidence are completed in line with reporting requirements.
Complete enrolment and administrative processes efficiently.
Support monitoring and evaluation processes to inform service improvement.
4. Cross-Organisational Collaboration & Integrated Working
Work closely with colleagues across all functions to ensure seamless client journeys, aligning support, avoiding duplication and maintaining clarity of progression plans.
Share knowledge of sector pathways, labour market developments and client trends to inform service development and team learning.
Contribute to service development as the service redesign evolves.
Participate actively in team meetings, case reviews, reflective practice sessions, appraisals and inductions, contributing to strong team relationships and continuous service improvement.
Take advantage of training and development opportunities to build new skills and share knowledge across teams.
Foster a collaborative, solution-focused team culture.
Person specification:
Essential Criteria
Experience
Experience providing one-to-one advice, guidance or support, ideally within employability, education, refugee support or a related field
Experience delivering or co-facilitating group sessions, workshops or training.
Experience working toward defined targets, outcomes or deadlines in a structured environment.
Understanding of barriers faced by refugees and people from forced migration backgrounds in accessing employment.
Experience maintaining accurate records, whether using a database, CRM or equivalent system.
Understanding of safeguarding principles and how to respond appropriately to concerns.
Essential Skills & Abilities
Ability to support people in planning and taking steps toward a goal, with clarity and follow-through.
Comfortable facilitating groups and engaging diverse audiences.
Strong interpersonal skills and ability to build trust with people from varied backgrounds.
Good organisational skills and ability to manage multiple priorities.
Proactive and solution-focused approach to problem-solving.
Clear written and verbal communication skills.
Able to work collaboratively across teams and with external partners or stakeholders.
Attention to detail and administrative accuracy.
Adaptable and open to working in an evolving service environment.
Desirable Experience
Lived experience of seeking sanctuary or forced migration to the UK.
Experience in refugee support, employment services, education or a related field.
Familiarity with UK labour market pathways, sector training routes or professional requalification processes.
Experience working alongside volunteers, mentors or external partners.
Ability to speak an additional language relevant to the client group.
Other Requirements
Commitment to Breaking Barriers’ mission and values.
Eligibility to work in the UK.
Willingness to travel between offices and partner locations as required.
Occasional evening or weekend work (TOIL provided).
If you meet most, but not all of the criteria, we’d still like to hear from you!
Other considerations:
As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include criminal record disclosure, obtaining references and verifying a candidate’s identity and right to work in the UK
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief
Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background
Some travel between our different areas of operation will be required
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Trainer
Location: Astolat – with opportunity for hybrid working.
Salary: £31,517 – £32,493 (Full Time Equivalent)
Do you enjoy creating and delivering training that empowers people and builds confidence — from unpaid carers to professionals across education, health and social care?
Are you excited by designing engaging, accessible sessions and adapting your approach to meet the needs of different audiences?
Do you thrive in a role that blends facilitation, creativity and collaboration?
If so, you could be our Trainer — helping increase awareness, strengthen partnerships and make a meaningful difference for unpaid carers across Surrey.
We welcome job‑share applicants:
This is a full‑time position; however, we are open to it being shared between two people working 0.5 FTE each.
If you’re interested in applying as part of a job‑share, please indicate this in your application.
The Details
Role Overview
The Trainer is responsible for creating and delivering high-quality training and development programmes for unpaid carers, professionals in the Education, Health & Social care sectors, and for corporate partners. This role is key to empowering carers with knowledge about their rights, and upskilling professionals and businesses to better support carers. The Trainer will also facilitate 'train the trainer' sessions to build capacity and extend the reach of the service's educational mission.
Person Specification
Why Work With Us
At Action for Carers Surrey, we’re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel appreciated and empowered in both your work and personal life.
Our Benefits Include:
To Apply
If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.
Application deadline for applications is 10am on Friday 17th April.
Depending on the volume of applications received, telephone screening may take place between Tuesday 21st April and Thursday 23rd April 2026.
Shortlisted candidates will be invited to attend an interview at our offices in Guildford, Surrey. Interviews will be held between Monday 27th and Wednesday 29th April 2026, and applicants should ensure they are available on at least one of these dates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster is delighted to offer a role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.
The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.
This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.
Closing Date: 8th April
Please specify which language you can speak in addition to English (Arabic, Somali or Bengali).
The client requests no contact from agencies or media sales.
Secondary Coordinator
Location: Astolat – with opportunity for hybrid working.
Salary: £33,562 - £36,738 (Full Time Equivalent)
Do you love creating safe, fun and supportive spaces where teenagers can take a break, make friends and feel understood?
Are you excited by planning and leading youth clubs, socials and activities that help young carers build confidence and resilience?
Do you enjoy working directly with young people, building trust, and supporting them to overcome barriers in school, at home and in the community?
If so, you could be our next Secondary Coordinator — helping young carers aged 12–16 across Surrey feel connected, empowered and valued.
The Details
The Secondary Coordinator is responsible for delivering a consistent and accessible programme for young carers aged 12-16. Based in a specific quadrant of Surrey, the coordinator will plan and lead a repeating schedule of evening youth clubs, weekend socials, and holiday activities which may include residential activities. This role is key to providing regular respite, reducing isolation, and building a strong peer support network for teenage carers.
Person Specification
Why Work With Us
At Action for Carers Surrey, we’re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel appreciated and empowered in both your work and personal life.
Our Benefits Include:
To Apply
If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.
The deadline for applications is 10am on Friday 17th April.
Depending on the volume of applications received, telephone screening may take place between Tuesday 21st April and Thursday 23rd April 2026.
Shortlisted candidates will be invited to attend an interview at our offices in Guildford, Surrey. Interviews will be held between Monday 27th and Wednesday 29th April 2026, and applicants should ensure they are available on at least one of these dates.
About The Role
At Alzheimer’s Society, we are advisors, supporters, fundraisers, researchers, influencers, communicators, and technical specialists. We are volunteers and colleagues. Together, we make a real difference in the lives of people living with dementia and their families.
We are looking for a Special Events Officer to join our team. You will help plan, deliver, and evaluate events that bring people together, inspire action, and create lasting impact. You will work closely with colleagues, volunteers, and stakeholders to make sure every experience is welcoming, accessible, and inclusive.
This role balances hands-on event delivery with strategic input. You will help improve processes, share learning, and make sure events meet the diverse needs of everyone we serve. Flexibility, creativity, and excellent organisation are key.
Contract Type: 12-Month Fixed-Term Contract
Interviews for this position are scheduled to take place during the week commencing 20th April via MS Teams
What You’ll Do
You will coordinate and support events from start to finish. This includes planning, logistics, volunteer coordination, and on-the-day delivery. You will make sure events are welcoming, accessible, and inclusive. You will evaluate events using feedback and insight to improve future events.
You will work with colleagues, volunteers, and stakeholders to develop systems, processes, and relationships that support both day-to-day work and long-term goals. You will act as a trusted resource, sharing expertise with colleagues and volunteers. You will also represent Alzheimer’s Society at internal and external events in a professional and inclusive way.
About You
- You have experience supporting events that reach and connect with diverse audiences.
- You communicate clearly and confidently, building positive relationships with people at all levels.
- You can manage multiple projects under tight deadlines while keeping attention to detail.
- You have experience working with fundraising teams, including corporate partnerships, legacy, or philanthropy, or a strong interest in learning about these areas.
- You are solution-focused, collaborative, and supportive of colleagues.
- You are committed to inclusion and equity, making sure events and interactions respect the diversity of the communities we serve.
- You are eager to learn, share knowledge, and contribute to a welcoming and collaborative culture.
At Alzheimer’s Society, you will join a passionate, values-led team. You will have opportunities to grow, learn, and make a real difference. Your work will bring people together and positively impact the lives of people affected by dementia.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



Join a team that's making a real difference.
Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.
We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.
This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).
Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture.
This is a remote working position based at home.
Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.
Closing date: Sunday 19th April
Application packs can be downloaded from our website. Alternatively, please email us to request one.
Adfam actively welcomes applications from all sections of society.
The client requests no contact from agencies or media sales.
30 hours per week / £30,150 per annum pro rata / fixed term until 31 March 2028 / working four days a week, working pattern to be discussed at interview.
The role involves frequent travel across Surrey to schools and joining colleagues at key meetings, with occasional travel further afield. Therefore, a full UK driving licence and access to a car are essential.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
YMCA WiSE (What is Sexual Exploitation) is our specialist project supporting children and young people across Sussex and Surrey who are affected by, or at risk of, exploitation. Through education, awareness‑raising and empowerment, we help young people understand healthy relationships, recognise harmful behaviours, and build safety and resilience.
Unlike statutory services, WiSE has a youth focussed offer that is voluntary to engage in. Our team understand young people, lived experience and trauma, and how this shapes their understanding of the world.
We have an exciting opportunity to join the WiSE team as an Early Intervention CSE Worker. In this role, you will deliver preventative and early intervention work across Surrey, supporting young people, schools, and professional networks to recognise and respond to the risks of sexual exploitation and harmful sexual behaviours.
Key responsibilities are:
We recognise the emotional weight of this work and prioritise a reflective, supportive environment for all team members. To ensure you feel supported and able to deliver high‑quality practice, you will receive regular line management supervision focused on wellbeing and supportive weekly team meetings.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
Qualifications, experience and knowledge:
CLOSING DATE: Sunday 5 April 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.