Digital jobs

Role Overview

The Dementia Service Co-ordinator is a newly created role responsible for coordinating and developing Age UK Croydon’s Dementia Service. A varied role with development, supervisory, and facilitation responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers, and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co-located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.

The role has two main areas of responsibility: coordinating, facilitating and expanding the existing café and carers’ group; developing a new preventative strand of the service focused on providing information and advice to residents aged 50+ on raising awareness of dementia, promoting brain health and reducing the risk of developing dementia.

The post holder will ensure the effective delivery, monitoring and evaluation of our dementia-related services across the borough. You will supervise and work with the staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers’ support groups which promotes interaction, stimulation and wellbeing. You will build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations, to develop and promote the service.

Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review’s recommendations into practice, ensuring improvements and new monitoring systems are embedded across the service.

Closing date for applications: 9am, 4th March 2026 (Extended until 11th March 2026)

Interview Dates: 17th March 2026

Please note this role is subject to an enhanced DBS check

We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.

As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.

Key responsibilities

• Oversee the daily running of the site
• Liaising with external organisations and stakeholders
• Recruitment of new members
• Management of staff, through regular appraisals and by setting SMART goals
• Maintain accurate records of performance, evidencing completion of contracted targets
• Manage and monitor site and project budgets,
• Develop the site and service, maintaining and improving our offer and standards
• Motivate & inspire staff and students
• Create a safe, supportive, and inclusive environment

Person Specification 

• Strong leadership skills to motivate, support, and manage staff effectively
• Experience in an education/alternative provision setting, ideally as a DDSL
• Ability to set clear goals and support staff development
• Excellent organisational skills
• Strong time-management and ability to prioritise
• Clear and confident verbal and written communicator with good attention to detail
• Financial and budgeting planning skills
• Current understanding of equality, diversity, and inclusion principles
• Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
• Competent in the use of Microsoft Word, Excel, and email

As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.