We are looking a skilled Insights Analyst to transform our fundraising and supporter data into clear, meaningful insights that guide fundraising strategy. You will lead the development of our reporting suite, collaborate with teams across the charity, and help embed strong evaluation practices.
You will design dashboards, build KPIs, analyse trends, and support teams to make evidence-based decisions. This role is ideal for someone who enjoys combining technical expertise with partnership working and strategic thinking.
Contract
- £40,000 - £45,000 per annum plus benefits
- Full Time (35hrs per week)
- Fixed Term (18 months)
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What You’ll Do
- Build and maintain Power BI dashboards and KPIs
- Evaluate the performance and effectiveness of fundraising campaigns
- Analyse income trends and present insights to technical and non‑technical audiences
- Support teams to evaluate activities and embed data‑led decision‑making
- Work with stakeholders to understand insight needs and improve reporting processes
What You’ll Bring
- Strong Power BI skills (DAX, data modelling, Power Query)
- Knowledge of data modelling best practice
- Ability to turn complex data into clear, meaningful insights
- Experience with evaluation methods and KPIs, ideally in fundraising
- Excellent communication skills and attention to detail
- Ability to manage multiple priorities and document reporting processes
- Experience with fundraising CRMs (desirable)
- Strong SQL skills (desirable)
- Financial modelling or online performance evaluation experience (desirable)
Full Job Description and Person Specification below
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 16 March 2026 at 09:00am
Interviews: w/c 23 March onwards
Registered Charity
101 - 500
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Transformation Programme Director
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Interim Operations Transformation Programme Director
Full Time/Fixed Term Position for 18 Months (potential for permanent role)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance Operations) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as our Volunteers and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. And now with a new strategy and after a review of our current structures were recruiting to a new Operations Transformation Programme Director to help take our delivery to the next level and build our services.
Job Summary
As The Operations Transformation Programme Director, you’ll build and lead a new directorate driving major change across Estates, Fleet, Logistics and Supply Chain to ensure St John’s operational services are efficient, future‑ready and deliver outstanding support. Reporting to the COO, you’ll oversee Estates & Facilities, Fleet, Logistics, Clinical Equipment, Health & Safety and Business Continuity, managing a c.£22m budget. You’ll ensure that we implement our new Estates strategy, lead capital investment, transform contract management, and deliver a best‑in‑class logistics and supply chain model. Success means measurable performance improvements, achieving key transformation milestones, strengthening stakeholder relationships, and embedding a culture of innovation, inclusion and continuous improvement while ensuring value for money.
About You
You will bring senior leadership experience from a large, complex organisation, with strong expertise in either estates and FM, or supply chain, logistics, medical devices and contract management. You will have led large, diverse and geographically dispersed teams, delivering major transformation and operational improvement programmes. Degree‑educated with relevant professional development, you will demonstrate inspirational leadership, excellent communication, analytical thinking, confident board‑level reporting, and proven budgetary management.
About the Role
- Own and be accountable for the development and delivery of transformation plans for estates, fleet, logistics, and supply chain, aligned with organisational strategy and ensuring safety, quality, and efficiency
- To be accountable for the account management of key external providers across Fleet and Estates
- To hold overall accountability for a significant P&L and ensure adherence to plan delivering value and measurable improvements.
- Lead change initiatives, engaging stakeholders and driving adoption of new processes and technologies.
- To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
- Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams and the business and to ensure we meet internal and external compliance requirements, continually measuring and acting on customer/stakeholder feedback
- Cultivate relationships with external stakeholders, partners and customers.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Thank you!
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28, 857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (Until March 2027)
Hours: 37.5 hours
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 20 March 2026
Iterview Dates: 6 and 7 April 2026
The client requests no contact from agencies or media sales.