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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is delighted to be supporting Solace Women’s Aid in the appointment of a Deputy Director of Fundraising, a key leadership role at an exciting time of growth and investment in their fundraising function.
Solace Women’s Aid is an intersectional feminist organisation working to end violence against women and girls. They are seeking an experienced and values-led fundraising leader to help drive their income strategy and grow their unrestricted fundraising.
About the role
Salary: £56,744 - £60,941
Office 2 days a week in London
Open to part time or job shares
This is a senior, hands-on role combining strategic leadership with active income generation. Reporting into the Director of Business Development, the postholder will lead and develop a team while driving growth across key fundraising streams.
There is a particular focus on:
· Major donors
· Individual giving
· Corporate partnerships
· Trusts and foundations
You will also work alongside statutory income and commissioned services, contributing to a collaborative, organisation-wide approach to income generation.
The role will involve:
· Leading and developing a high-performing income generation team
· Driving growth across unrestricted income streams
· Managing key funder and partner relationships
· Using data and insight to shape strategy and performance
· Contributing to an ambitious five-year growth plan
About you
They are looking for a proven fundraising leader (e.g. Head of Fundraising, Head of Philanthropy or similar) with experience growing income across multiple streams.
You will bring:
· A strong track record across one or two of the following: major donors, individual giving, corporates and trusts
· Experience leading and developing teams
· A strategic yet hands-on approach
· Excellent communication and relationship-building skills
· A passion for Solace’s mission and values
Benefits
They offer a strong benefits package including flexible working, generous leave, pension contribution, enhanced family policies, wellbeing support, and access to a range of staff networks and development opportunities.
Equality, Diversity and Inclusion
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. They encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. They have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Their Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
They are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. They anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, they carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
Process
This is a rolling process. CVs will be reviewed and shared with the client on a weekly basis, with interviews taking place on a rolling basis so please get in touch with Hannah at Harris Hill.
Digital Content Coordinator
We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team.
Position: Digital Content Coordinator
Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £31,493 per annum
Contract: Permanent
Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy.
Your principal duties and responsibilities will include:
About You
We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness.
You will have
Benefits include:
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Location: Flexible / Homeworking
Salary: Grade 5 - £37,739 per annum
Hours: Full time – 35 hours per week
Contract: Three years fixed term until end of March 2029
Closing date: Monday 6th April 2026 at 11:30pm
Do you have experience of developing and delivering tailored learning pathways and experience working with people facing multiple disadvantage or those that support them? If so, and you are looking for an exciting new career opportunity, then join Shelter as Learning Pathway Manager and you could soon be making a real difference to people affected by the housing emergency.
About the role
You will deliver activities to support the MHCLG’s National Workforce Programme, by supporting housing and homelessness teams in both the public and voluntary sector to develop knowledge and skills Learning Pathways. Some Pathways will be specific to a role and others will be focussed on developing organisational knowledge, but all will support the development of professional skills and knowledge for those working with people experiencing housing and homelessness problems in England, to improve outcomes. You will also design, coordinate, and deliver a range of conferences and good practice events to promote learning and innovation across the sector.
About you
You have proven experience in developing and managing tailored learning pathways and training programmes, including for housing and homelessness law and wider skills development, along with strong experience of working with people with multiple disadvantage and/or those who support them. You are able to develop and maintain partnerships across agencies to ensure the best client support and contribute to multiple agency projects, collaborating and sharing knowledge. Ideally, you are experienced in the homelessness sector or a related field, as well as having excellent skills in communication, IT and digital systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The role will be part of Shelter’s Services for Professionals team, who deliver a varied and interesting range of services such as training in housing and homelessness prevention, specialist debt casework, housing law advice, as well as bespoke projects to support frontline staff. All our services have the ultimate aim of achieving positive outcome for people with housing and homelessness problems.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Education & Development Manager
Contract: Permanent
Hours: 35 hours per week Monday to Friday
Location: SIA House, Milton Keynes, MK6. We offer hybrid working with the expectation of three days per week in the office.
Salary: £41,911 per annum
Thank you for your interest in joining our special charity!
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the Role
This role leads the development and delivery of the Spinal Injuries Association’s (SIA) training, learning and professional development offer. The successful candidate will manage the delivery of high‑quality programmes that strengthen the knowledge, skills and confidence of professionals supporting people with spinal cord injury (SCI).
Key responsibilities include expanding SIA’s existing training offer, creating advanced and tailored learning packages for a range of audiences across health, social care, education, the voluntary sector and wider community partners. Programmes are delivered through flexible formats — online, in‑person and hybrid — and adaptable to different organisations’ CPD requirements.
A core part of the role will be to manage the ongoing development and improvement of SIA’s Knowledge Hub, ensuring it remains current, accessible and aligned with best practice. This includes enhancing content quality, identifying gaps, and ensuring the platform supports both SIA’s training programmes and the wider SCI community.
The successful candidate will work collaboratively with Spinal Cord Injury Centres, major trauma centres, district general hospitals and external providers to maintain strong sector relationships and uphold SIA’s reputation as a trusted source of expertise. Strong organisational, creative and project management skills are essential to coordinate complex schedules and drive forward SIA’s learning and knowledge offer.
Benefits:
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: Tuesday 7 April 2026, 9am
First round Interviews: 22 April 2026, at SIA House, Milton Keynes
Second round interviews: 29 April 2026, at SIA House, Milton Keynes.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right candidate.
No agencies please.
Trust and Foundations Fundraising Lead
£36,000 - £40,000 pa + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey / Hybrid
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role
We are looking to appoint a full-time Trust and Foundations Fundraising Lead (35 hours per week) to lead and develop Rainbow Trust’s trusts and foundations fundraising programme. You will manage relationships with charitable trusts and foundations, raising the funds we need to deliver and grow our support services.
Our Philanthropy team is an ambitious team with a well-established fundraising programme, playing a significant role in raising £5.7m a year to fund our support services and with plans to grow income over the next 3-5 years. We have an established portfolio of funders, giving low level gifts to six figure donations and you will have the opportunity to work on large applications.
You will cultivate strong working relationships with a portfolio of trust and foundations, including five- and six-figure grants, increasing their engagement and support of the charity, through reports, meetings and phone calls. Through the identification and research of new prospective trust funders, you will find creative ways to engage with them to secure funding. You will also collaborate with internal teams to develop strong cases for support and impact measurement.
What we’re looking for:
· Excellent research and writing skills, preferably with experience of successfully securing four- or five-figure gifts from charitable trusts and foundations
· The ability to work effectively with a range of internal and external people – including trust managers and trustees to build great relationships and influence
· Knowledge of the requirements of trust funders, the principles of application-writing and effective project reporting and of managing a funding portfolio or similar
· A persuasive and open communicator - the ability to develop and submit high-quality and compelling funding proposals and reports to trusts, working closely with colleagues across the charity
· Committed to providing the highest level of donor care, including creative stewardship for funders, meeting all grant terms and conditions and responding effectively and promptly to enquiries received from donors, funders and prospects.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us please visit our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and covering letter to us via the link.
Interview dates: Interview dates to be confirmed
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking a person with a strong understanding of the UK Parliament and how parliamentary processes can be used to support campaigning.
Job description
Person specification
Essential
Desirable
Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds.
Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid (twice a month to Reading office)
Hours: Full time
Salary: £41,344 per annum
Contract Type: Permanent
Campaign Closes: 10th April 2026
Interviews: First stage interviews, WC 20th April. Second Stage interviews WC 27th April.
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.
Core Purpose
The Philanthropy Manager will play a critical role in Make-A-Wish UK’s growing Philanthropy team. You will be responsible for building meaningful relationships with high-net-worth individuals and Trusts and Foundations, increasing income, engagement and stewardship, with a focus on developing new relationships with funders. You will also drive key growth through leadership of the Small Trust Mailing and Philanthropy Mid-Value Programmes, utilising insights and best practice to implement new strategies and streamline ways of working.
Job responsibilities
Relationship Management, Stewardship and New Business
Strategy, Planning and Delivery of Mid-Level Programmes
Collaboration & Influence
Job requirements
Essential Criteria
Desirable Criteria
Job benefits
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Learning and Insights Manager
Location: Hybrid, minimum 2 days per week in our office in London
Salary: £37,000 - £39,000 per annum
Vacancy Type: Permanent, full-time
Please note that Blagrave is currently trialling a four-day working week. At present, full-time hours total 32 per week. This arrangement may change following the outcome of the trial and could increase to a maximum of 37.5 hours per week.
Closing date: 30th April 2026
The Blagrave Trust is a charity that funds and collaborates with partners to bring lasting change to the lives of young people. We invest in young people as powerful forces for change and act upon their right to be heard in pursuit of a fair and just society.
We are committed to centring the voices of young people and those affected by the issues we work on. Our board and staff team bring lived and learnt experience that supports our mission. We listen closely to young people, partners and communities to better understand the realities they face and the systems that shape them.
Blagrave will launch a new organisational strategy in June 2026 that will guide our approach over the coming years.
About the role
As Blagrave prepares to launch our new strategy in 2026, this role will help ensure that learning informs our decisions and strengthens our work. The Learning and Insights Manager will support the development and implementation of our emerging impact framework, evaluating evidence, stories and reflections from young people, partners and colleagues to help us understand what is working, what is not, and what this means for our future.
The role is primarily internal (around 70% of your time). You will lead our learning processes, create meaningful spaces for reflection, and develop practical tools that help colleagues learn, adapt and act. You will ensure that insights are captured, synthesised, shared and used across the organisation, from day-to-day practice through to strategic decisions.
You will also help us communicate what we are learning to the wider sector (around 30% of your time). Through reflection pieces, identification of sector-relevant events, and collaboration with partners and funders, you will support Blagrave to be part of meaningful sector wide conversations.
If you are curious, collaborative and motivated by the belief that good learning leads to better outcomes for young people, this role offers a real opportunity to shape change within Blagrave and beyond.
We recognise this is a broad role. Final responsibilities and priorities will be shaped together with the postholder based on their strengths, experience and workload capacity.
Essential skills, knowledge and experience
Why Blagrave
At Blagrave, you will be part of a dedicated team focussed on work that matters. You’ll also get a package that includes:
To Apply
If you feel you are a suitable candidate and would like to work for Blagrave, please click apply to be redirected to our website to complete your application.
Our Commitment to Equity, Diversity and Inclusion
Blagrave is committed to equity, diversity, and inclusion. We expect all staff to actively engage in anti-oppressive and anti-racist practices and contribute to creating an inclusive environment for all, including young people and partners.
Safeguarding Statement
We are committed to creating safe environments for young people and partners. All staff share responsibility for promoting safety, noticing concerns, and acting in line with our safeguarding policy. All job offers are made subject to appropriate background checks.
Candidates must be eligible to work in the UK.
This role is subject to a Basic DBS check and 2 references.
Job Title: Community Fundraising Executive
Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website.
?? Location: South Midlands to Southampton
?? Hours: 37.5 (flexibility is required)
Please note that this is a fixed term, 12 month contract
We’re seeking an experienced Charity Fundraiser who will play a pivotal role in raising lifesaving funds and spreading awareness of the vital work our charity does.
What We Offer:
What You’ll Be Doing:
The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the region.
What We’re Looking For:
• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Collaborative approach to achieving departmental and wider organisational objectives
• Passion for the work that TAAS does
• A flexible approach to allow adaptability to the changing needs of the organisation
• Experience as a fundraiser within a charity.
• Comfortable approaching new business opportunities.
• Highly motivated self-starter.
• Strong relationship building and communication skills.
• Ability to manage a database effectively.
• Good presentation skills.
• Ability to meet and exceed income targets.
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.
Community Fundraising Lead
Full-Time | £28,000 – £33,000 | Hybrid (Southampton HQ + Home) | Charity: Friends of PICU
Make fundraising meaningful – join us and help save lives.
At Friends of PICU, we’re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We’re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most.
The Role
As our Community Fundraising Lead, you’ll be the driving force behind our community and event fundraising. You’ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU.
Working closely with our Operations Manager, you’ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences.
This is a full-time role (37.5 hours per week) with hybrid working – based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required.
Key Responsibilities:
About You
You’re enthusiastic, confident, and driven by the difference your work makes. You’ll thrive in a busy, people-focused environment, balancing creativity with organisation. You’ll bring initiative, positivity, and a “can do” attitude to everything you do.
Essential Skills and Experience:
Desirable:
Competencies:
What You’ll Get:
If you’re ready to take the next step in your fundraising career and want to make a genuine difference, we’d love to hear from you.
Location: Reading, Hybrid (once a month to Reading office)
Hours: Full time
Salary: £35,000 per annum
Contract Type: FTC Maternity Cover
Campaign Closes: 8th April 2026
Interviews: 15th/16th/17th April 2026
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.
Core Purpose
The Wishgranting Supplier Account Manager's role is to oversee and optimise the relationships between Make-A-Wish and our supplier partners, ensuring that suppliers effectively contribute to the organisation’s mission to fulfil impactful wishes. The role encompasses relationship management, supplier stewardship, and technology integration to drive efficiency, transparency, and collaboration. They will play a crucial role in supporting the WG Partnerships Manager in acquiring new Gift-in-Kind partnerships, ultimately reducing the average cash cost per wish and supporting the organisation’s growth objectives.
Essential Criteria
Desirable Criteria
Key Responsibilities:
Supporting Gift-in-Kind Efforts
Supplier Account Management
Tech and Process Optimisation
Job Benefits:
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.
The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.
As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.
What we're looking for
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
Resilient and calm under pressure
A strong communicator and confident decision-maker
Flexible and proactive in a fast-paced and evolving environment
Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
Conduct regular supervision, appraisals, and performance reviews.
Support with recruitment, induction, and development for advisers and supervisors.
Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
Monitor session flow and respond to operational pressures and safeguarding issues.
Manage rota planning and resource allocation in response to demand.
Quality & Compliance
Oversee quality assurance and ensure advice meets Citizens Advice standards.
Conduct case checks, Independent file reviews, and support remedial action where needed.
Promote continuous improvement and respond to client feedback or complaints.
Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
Ensure technical knowledge is shared and updated across the team.
Contribute to internal training and CPD activities.
Training & Development
Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
Monitor attendance at refresher events and promote a learning culture.
Liaise with internal trainers to coordinate support and capacity building across teams.
Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids.
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
Assist with research and campaigns by providing information on clients' circumstances and current issues faced
Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues and campaigns.
Person specification
Essential:
At least 1 years’ experience supervising advice services or managing advice teams.
Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
Proven ability to manage people and deliver operational leadership.
Experience conducting case checks and applying Citizens Advice quality standards.
Strong interpersonal and problem-solving skills..
Have access to a vehicle and be willing to travel to locations across Doncaster
An understanding of local and national issues that may affect those accessing the service provision
Desirable:
Experience of building relationships with partners and external organisations
Experience of working within a community setting
Proven experience of working towards and achieving targets and running funded projects
Experience of providing advice
Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
Full time salary £28,000 - £31,700 per annum depending on experience
Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
Access to the Cycle to Work scheme, promoting healthy, sustainable travel
Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
A tailored induction and ongoing training, with opportunities for continuous professional development
A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
over 600 local Citizens Advice outlets
over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
6,500 local staff
over 23,000 trained volunteers
Our Organisation
Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence.
Currently, Womankind has staff based in Kenya and the UK. This position is in the UK. You must have the right to work in the UK to apply for this role, in line with the laws and regulations of these countries.
Role Purpose:
The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This role reports to the UK and Global Policy and Advocacy Manager.
This is a full-time UK based role that supports the policy and advocacy team’s efforts from a decolonial feminist lens, in line with Womankind’s 2030 strategy and the Influencing Sub-Strategy. Reporting to the Movement Strengthening and Feminist Funding Policy & Advocacy Manager, the role will engage in Policy and Advocacy operational and management support, contribute to advocacy learning and exchange, knowledge production, coordination of MEL-related outputs, and represent Womankind internally and externally vis-à-vis its advocacy objectives.
Areas of responsibility:
1.Policy and Advocacy Operational and Management Support
• Assists the Policy and Advocacy team to respond to the needs and opportunities in the WRO and feminist movement and feminist funding ecosystem context. This includes mapping the context, conducting research, drafting internal briefing documents, attending in-person meetings with state and civil society actors, and dispatching external communication as appropriate.
• Taking the lead in partner and ally communications in relation to various policy and advocacy opportunities.
Assisting the Policy and Advocacy Team to complete, file and dispatch finance and administration forms including international transfer forms.
• Supports annual operational and budget planning processes.
2.Policy and Advocacy Governance Support
• Schedules monthly Policy and Advocacy meetings, attend and document the said meetings, on a rotational basis with the other P&A Officer.
• Contribute to reporting processes at Womankind to ensure high quality narrative and financial work plans and reports, grant management, monitoring and evaluation, linking and learning, and financial management - in collaboration with other Womankind colleagues;
• Contribute to all necessary or ongoing partner due diligence in collaboration with other Womankind colleagues;
• Contribute to regular progress reports for key stakeholders including donor reporting;
• Contribute to project and funder administration and record keeping to ensure that it is delivered with excellence;
• Contribute to recruitment process administrative tasks as requested.
3. Contribution to knowledge and evidence base
• Acts as the Policy and Advocacy Monitoring Evaluation and Learning Liaison to contribute to effective and appropriate technical monitoring, evaluation, and learning processes linked to Policy and Advocacy work in collaboration with the Impact and Learning Manager.
• Working with the Impact and Learning Manager to ensure Policy and Advocacy work is captured in the Policy Programmes and Learning annual reports.
• Support the planning of key policy and advocacy engagement spaces.
• Support the Policy and Advocacy team’s learning and exchange efforts, and knowledge production efforts.
• Contributes to the work of the communications team through drafting content on Policy and Advocacy work for the website and social media channels.
• Coordinates quarterly updates from the Policy and Advocacy team and liaise with officers in the policy and advocacy, grant making and fundraising teams to ensure these are captured and sent to partners.
4. Representation
• Represents the policy and advocacy team in cross-organisational initiatives and information sharing activities as determined by the policy and advocacy team, and in consultation with the line manager.
Key relationships and collaboration:
Internal:
1. P&A team.
2. Grantmaking & Partnerships Team.
3. Fundraising Team.
External:
1. Partners.
2. WRO & Feminist Movement Allies.
3. Regional and International Bodies.
Person Specification
Qualification and training:
• A bachelor’s degree qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience.
Essential Experience:
1. At least 3 years’ experience of working in organisations that engage in strategic, partner-centred, evidence-based advocacy with demonstrable results.
2. Experience of supporting the implementation of global advocacy projects and/or programmes to a high standard, for the promotion of women’s human rights and gender equality that are transnational and/or multi-stakeholder in scope;
3. Strong Monitoring, Evaluation, Reporting and Learning Skills.
4. Demonstrable experience of working within multi-disciplinary teams including women’s movements, and/or membership movements, networks or coalitions targeting governments and civil society in the UK, and globally.
5. Experience of working with partner organisations located outside the UK with the ability to work with people from different cultural backgrounds and in different cultural settings;
6. Astute planner who can deliver multiple activities under pressure to strict deadlines and high levels of precision.
Desirable Experience:
1. Demonstratable facilitation skills.
2. Strong feminist politics and analysis lens.
3. Experience of contributing to reports (narrative and financial) to donors.
Essential Travel Requirements: International travel is an essential requirement for this role. The post holder must undertake reasonable international travel to fulfil their duties. This is expected to be no more than four weeks per year.
Knowledge and Skills:
• An organised, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK and globally.
• A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment.
• Excellent written, verbal influencing and communication skills. Fluency in English is essential.
• A flexible, creative, solutions-focused approach to problem-solving.
• Advanced ICT skills and experience of developing and using the systems required within a dynamic, multinational and inclusive environment.
Understanding of and commitment to working in line with Womankind’s feminist and anti-racist stance.
Values and behaviours
The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations.
All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide’s Equal Opportunities Policy.
Application timelines
Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants.
Interviews will take place the week commencing 4th May 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.
About the role:
Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:
This is a hands-on role with real responsibility and variety.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.
What we offer:
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.