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Not For Profit People, Remote
Circa £19,400 per annum - FTE circa £28,340.58 per annum
Posted 1 week ago

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Not For Profit People, Remote
Circa £17,000 per annum (FTE circa £28,340.58 per annum)
Posted 1 week ago
YMCA England and Wales, Multiple Locations (On-site)
£24,765.00 per annum
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£26,000 - £28,000 per year, FTE
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Page 34 of 73
Ewell, Surrey (Hybrid)
£33,000 - £34,000 per year
Full-time
Permanent
Job description

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value. ​

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.​

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.

​Contract Terms 

  • Permanent role
  • Full time (35 hours per week)
  • £33,000 to £34,000 per annum
  • Hybrid working – linked to Ewell (Surrey) office, with home and office working
  • In-office working - at present, the team meet in the office 1-2 times per month
  • We are passionate about flexible working, talk to us about your preferences

​What you'll do:

  • ​Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
  • Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
  • Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
  • Ensure all activity is run in line with best practice and compliance.
  • Reports into the Senior Direct Marketing Manager and wider team to deliver the individual giving strategy for priority audiences.
  • Undertake database analysis, to inform and improve the direct marketing programme.
     

What you’ll bring:

  • Hands-on experience managing direct marketing campaigns across various channels.
  • Strong project management skills and the ability to meet targets.
  • Knowledge of customer relationship marketing, fundraising regulations, GDPR, and best practices.
  • Excellent written and verbal communication skills.
  • A collaborative team player with great organisational skills.

See full Job Description and Person Specification.

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Applications close: ​09:00am on 24th April 2026

Interviews: w/c 4th May, with second round interviews w/c 11th May​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Application resources
Organisation
Samaritans View profile Organisation type Registered Charity Company size 101 - 500

We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.

Samaritans logo Play
Posted on: 07 April 2026
Closing date: 24 April 2026 at 09:00
Tags: Campaigns, Fundraising, Marketing, Project Management, CRM, Direct / Supporters, Digital Fundraising

The client requests no contact from agencies or media sales.