Health support worker jobs

Location: Glasgow, Scotland
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £28,122.24 per annum
 
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
 
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
 
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
 
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
 
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
 
Salary and Benefits offered:

• Salary of £28,122.24 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details
 
The role is based at our offices in Bath Street, Glasgow but you will be supporting vendors throughout the region and therefore must be willing to travel throughout the region as required.
 
Closing date - 4th September 2025 (23:59pm).
Interviews will be held on 11th September 2025
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
REF-223400

Creative Support is looking for a warm and caring Residential Care Worker to join our Care Home (The Laurels) in Carlisle, Cumbria. Here we provide quality care and support to a number of residents, helping and encouraging them to lead a fulfilling and enriched life. Our service has been recognised as being one of the 20 top rated Care Homes in the region based on published reviews from residents and their family and friends.

No two days at The Laurels are the same as we support our vibrant residents to follow their passions and engage in a range of activities, arranging enjoyable and entertaining experiences for all of our residents.

The role includes providing personal care and the administration of medication for older adults, some of whom have dementia. You will also develop warm and trusting relationships with service users enabling them to enjoy their time at the service to the fullest. The Laurels, Carlisle has a family feel and we enjoy sharing all our exciting activities with residents’ close family and friends on Facebook.

“This is the most supportive organisation I’ve worked for and I have worked in care for over 20 years. The training is excellent and if there’s anything you want to achieve or any ambitions you have, this is the right place to be” – Shirley-Ann Tingey, Registered Manager

We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a fun environment!

Vacancy Reference Number: 86517

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. The service is located on a main public transport route with regular buses travelling in and around the area.

 

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

Evidence of vaccination needs to be demonstrated as part of the pre- employment process

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures.

Gender is considered to be an occupational requirement – Equality Act 2010. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

We're on the lookout for passionate Relief Support Workers to join our vibrant team in Warrington, Cheshire. If you're someone who values respect, warmth and enthusiasm, this is your chance to make a real difference by providing person-centred care and support to individuals with learning disabilities, autism, mental health challenges and complex needs.

In this role, you will have the opportunity to accompany the people we support on enjoyable outings such as swimming, movie trips, or adventures in nearby towns like Winwick, St. Helens, Leigh, and Newton-le-Willows. You'll be part of a mission to empower individuals to lead fulfilling lives, maintain their tenancies, engage in their local communities, develop independent living skills and achieve personal goals that truly matter to them.

Beyond direct care, you'll play a vital role as a Key Worker, helping individuals reach their dreams and ambitions. From offering personal care and medication assistance to fostering meaningful relationships with service users, you'll be making connections that count. You'll also tackle administrative and housing management tasks, ensuring everything runs smoothly, while working flexibly as part of the relief team.

To be part of this rewarding opportunity, you will need 12 months of experience in supporting people with learning disabilities. As a Creative Support Bank Staff member, you'll gain access to our free app, which simplifies shift management, provides service details, offers directions -  making your work even more seamless – and be paid weekly.

Vacancy Reference Number: 87372

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The shift pattern for this role is as follows: 10pm to 8am for 10 nights every fortnight, including every other weekend. This is a waking night position and sleeping on shift is strictly forbidden.

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
- IT literate /basic IT proficient

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

22.5 hours per week / £27,770 per annum, pro rata / permanent / working days to ideally include Monday, Wednesday, Friday and weekends (to be discussed at interview).

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

 services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.

We are looking for a Supported Housing Support Worker to join our Ewhurst Road team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at 

CLOSING DATE: Tuesday 2 September 2025 at midnight

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Location: London/South East
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £32,186.00 per annum
 
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
 
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
 
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
 
The role requires the willingness to drive a company van throughout the South East region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
 
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
 
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
 
Salary and Benefits offered:

• Salary of £32,186 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

 
Workplace details
 
The role is centrally based at our head Office at Finsbury Park, London but you will be supporting vendors throughout the London and South East Region and therefore must be willing to travel throughout the region as required.
 
Closing date - 01st September 2025 (23:59pm). We may interview before the role closes so please apply asap.
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
REF-223417

We need highly motivated Relief Recovery Support Workers who are looking for a new and exciting opportunity to work with individuals with mental health needs in Leicester and Leicestershire.

You will be delivering individualised support in a supported living setting, across 7 services with over 100 service users in Leicester and Leicestershire. You will be kind, attentive and responsive to individual needs and preferences. You will have a passion for promoting active involvement whilst offering respect and unconditional positive regard for the people you support. You will work creatively to promote community links, confidence and independence in daily living and have an empathetic and solution focused approach.

We provide support in the following areas of Leicester and Leicestershire:

· Saffron Lane

· Wigston and South Wigston

· Hinckley

· Loughborough

· Community based support in different location

A minimum of 12 months experience of providing care, support, or other services to people with support needs is essential for this role.

We welcome applications from graduates, people with life skills and people with social care experience. An understanding of the recovery model is desirable but not essential.

A clean UK driving license is preferred, but not essential.

Vacancy Reference Number: 83589

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Crisis Intervention Worker - Talking Spaces Service (Mental Health) 

Location: Working at multiple sites across Birmingham - Beechcroft Centre, Erdington, Grounded, Selly Oak and Grounded St Paul’s, Jewellery Quarter 

Salary: £25,231 (full time equivalent) £20,185 pro rata for 30 hours and £12,111 pro rata for 18 hours per week 

Hours: 30 and 18 hours per week available – various shift patterns between 1pm-11.00pm, over 5 days, including weekends 

DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM? 

About the role: 

The Crisis Intervention Worker will be working closely with individuals who are experiencing a mental health crisis and/or episodes of psychological/emotional distress. The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience. 

Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding, and responding with empathy, genuineness, respect, acceptance, non-judgment, and sensitivity. 

About you: 

We are looking for a candidate with the following skills and experience: 

• Previous experience working in the mental health field, with experience of supporting people to be in control of their lives either in a paid or voluntary capacity. 

• Knowledge and understanding of the social determinants that can lead to poor mental health. 

• A good working knowledge and understanding of current safeguarding legislation. 

• Extensive knowledge of the local community within which you are working. 

• Excellent communication and team working skills and the ability to effectively utilise the technology available. 

• Good knowledge of both Microsoft Word and Outlook. 

• The ability to work flexibly including evenings and weekend shift patterns. 

The Talking Space Service operates from 5pm to 11pm seven days a week throughout the year. Employees will work on a rota basis in our Erdington location. 

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People. 

We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Tuesday 9th September 2025 

Interviews to take place on Thursday 18th September 2025 

We are looking for compassionate individuals to join our dedicated supported living team. If you would like a rewarding role supporting individuals who have learning disabilities and autism to achieve their life goals and join the local community then we would love to hear from you.

Your Support Worker role would include:

- Supporting service users inside their home and in the Hartlepool community

- Supporting service users to retain their independence

- Engaging in activities with the tenants using both verbal and non-verbal communication

- Collaborating with service users, family members and other involved professionals to provide excellent person-centred care for service users

- Working as part of a team and independently across our supported living services

- Administering medication, providing respectful personal care and helping service users retain their dignity at all times

- Some service administration tasks which will require basic computer knowledge

-  

Experience of working with people who have learning disabilities and/or autism is beneficial but not essential for this Support Worker role as you will be provided with full training for the role, with excellent staff teams that support each other across the Hartlepool services. A car driver is preferred for this role but not essential as the services are located within walking distance of each other and are on a good bus route.

You will be supporting service users in their own homes. Our service users enjoy a variety of activities, such as going for drives, movie nights and going to the pub! You will support our service users to access the community, maintain housework and live an enjoyable and independent life.

Gender is considered to be an occupational requirement – Equality Act 2010

 

Vacancy Reference Number: 87343

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire.

£27,352.00 per annum, working 40 hours per week.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full driving licence is required for this position.

For a full job description, please visit our website.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places.
Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming.
Is confident enough to try new things and take positive risks on a regular basis.
Exudes a warm friendly and fun presence.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is persistent and determined in adverse circumstances.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Ability to cope positively with challenging and diverse behaviour.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Principal responsibilities:

1. To develop, deliver and provide a range of IAA and community wellbeing activities and services, to meet the needs of people mental health problems 

2. Provide IAA and community well-being services that comply with relevant legislation particularly social services and well-being (Wales closed) act 2014

3. Promote early detection and early resolution, so that concerns and problems are put right quickly and effectively

4. Contributes towards preventing the development of people's need for care and support

 Expectations

 

1. Maintain confidentiality at all times

2. To attend a contribute to the Mind in Gwent’s supervision and appraisal process

3. To attend, and contribute to, Mind in Gwent’s team meetings and annual planning meetings and other meetings as necessary

4. To attend and contribute to Mind in Gwent’s staff training as required

5. To abide by all of Mind in Gwent’s policies

6. To contribute to a positive and supportive working environment

7. To contribute to making Mind in Gwent a greener workplace

8. To uphold the values of Mind in Gwent and be a champion for Mind in Gwent at all times

9. To support and contribute to our overall aim of the participation of people with experience of mental health problems

10.  This post is based in Newport and at times the post holder may be required to provide services at weekends and in the evenings as well as from other Mind in Gwent sites, then use of partner or community organizations, as well as to provide cover for other staff and services.

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.

£26,208.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).

Hope House - Support hours 24 hours 7 days per week based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 4 Support Workers.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Peer Involvement Worker (Band 4)

37.5 hours per week

Fixed Term – 12 months

Springfield University Hospital

Salary range : £33,094 - £36,195 Pro rota per annum inclusive of Inner London HCAs

Closing date 09/09/2025

1.  Job overview:

We are recruiting a Peer Involvement Worker to join the Involvement Team and become part of a vibrant and ambitious Lived Experience Workforce.  It is essential that applicants have personal lived experience of mental and emotional distress, and personal experience of accessing secondary care mental health services, or experience of caring for, or supporting someone who has. Please note that experience of working in mental health related services alone will not meet this criterion.

The Peer Involvement Worker will work primarily within the coproduction and involvement workstream, supporting the Trust to develop meaningful and impactful coproduction and involvement opportunities for people with lived experience of Trust services, their carers, family, and friends.

Through joining the Lived Experience Network, people with lived experience of Trust services are offered the opportunity to use their lived experience within activities that support the development and improvement of services. We refer to ‘service users and carers’ as Lived Experience Members, and people with lived experience of Trust services.

Involvement & Coproduction opportunities include involvement in recruitment and selection; lived experience networks and forums; sharing lived experience in staff training; co-delivering training; inspections of services; developing information; lived experience involvement in project and focus groups, committees, and governance meetings; reviewing and developing policies, procedures, and ways of working; service design, redesign, and transformation.

Career Progression pathways and development opportunities:

We are committed to getting the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. Within the Involvement Team we offer a career pathway for a variety of lived experience roles from band 3 up to band 8a. 

2. Main duties of the role:

You will use your lived experience, peer support values and principles to support people with lived experience of Trust services to join the Lived Experience Network. The post holder will build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they would like to gain from taking part. You will use this knowledge to support members to become involved in activities that align with their lived experience, and to assist the Involvement Administrative Coordinator in reviewing expressions of interests and selecting members for opportunities.

The Peer Involvement Worker role involves supporting members in their involvement through 1 to 1 check-ins, training, group sessions, and by offering support before, during and after involvement activities. You will play a role in supporting the development and delivery of the Lived Experience Member Training & Support Framework.

The post holder will contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction. You will offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful and impactful involvement.

Flexible working:

We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.

3.  About us:

The Involvement Team oversees four priority areas of lived experience involvement across the Trust that support the creation of opportunities for people with lived experience to share their perspectives to shape how services are developed, delivered, and improved. The Involvement Team workstreams are:

1. Involvement & Coproduction

2. Carer Initiatives, including Triangle of Care

3. Volunteer Workforce

4. Peer Support & Lived Experience Workforce

Collectively the team work to achieve the objectives set out in the Coproduction, Involvement, Service User and Carer Experience - A unified approach 2022-2025.

The Involvement Team office is based in Elizabeth Newton Building at Springfield Hospital.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

About our locations:

 Springfield University Hospital, Tooting

Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.

Job description:

JOB SUMMARY

 

1. To work alongside the Involvement Project Lead, the Involvement Administrative Coordinator, two Peer Involvement Coordinators, and the wider Involvement Team.

2. Use peer support values and principles within the context of supporting people to take part in involvement and coproduction activities.

3. Support people with lived experience of trust services through the registration process to enable them to join the Lived Experience Network.

4. Build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they may want to gain from taking part actively. Using this knowledge to support them to become involved in involvement and coproduction activities.

5. Support members in their involvement through 1 to 1 check-ins, group facilitation, and by offering support before, during and after involvement activities.

6. Through the wisdom of their own lived experience, and a respect for the diversity of perspectives and experiences, the postholder will challenge stigma and inspire hope and a belief that recovery is possible.

7. Support with the management of the central point of contact for the Involvement Team via the team shared inbox, telephone number and office drop-in (Monday to Friday 9am to 5pm).

8. Provide efficient and professional face to face, telephone and virtual contact and support functions for trust service users, carers, and staff.

9. Offer support to respond to staff and member enquiries; requests to promote involvement opportunities to the Lived Experience Network; selecting members for opportunities and responding to new joiner interest.

10. Offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful / impactful involvement.

11. Maintain appropriate records and support the collation of data to demonstrate the team’s outputs and impact.

 

KEY RESULT AREAS

SERVICE IMPROVEMENT

1. Support the development and delivery of the Lived Experience Member Training & Support Framework.

2. Contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction.

3. Work in a way that promotes diversity, equity, and inclusion, demonstrating an awareness of the impact of intersectionality, to expand the diversity of people taking part in involvement and coproduction activities.

4. Lead specific projects and involvement initiatives taking full responsibility for all aspects of the organisation, planning, and delivery of that opportunity, complimenting the role of the Involvement Administrative Coordinator, and staff supporting the activity.

5. Support staff and the trust to create opportunities that ensure that the organisation listens to people who have first-hand experience of accessing its services; of what they need, what works well, what doesn’t.

6. Support staff and the trust to seek, reflect on and be responsive to the perspectives, experiences and needs of people, to enable the organisation to improve, develop and deliver safe, high quality patient care.

7. Enable each of the Trust’s service lines to have a dedicated resource to support involving service users and carers in their governance, service design and redesign, and other involvement activities. 

8. To promote shared decision making and support service users and / or carers to be empowered to make choices.

9. Where relevant and appropriate, to support service users and carers in accessing services and activities in their communities to promote community relationships, socially valued roles and support the navigation of barriers to social inclusion.

10. To identify and maintain positive links with community and partnership agencies, as appropriate.