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P3 Charity, England (On-site)
£45,171.00 per annum, plus £2,000.00 regional allowance per annum and company car or car allowance
Posted 1 week ago

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Diabetes UK, London (Hybrid)
£30,084 - £34,227
Are you passionate about making a real difference for people living with diabetes?
Posted 1 week ago
Not For Profit People, Greater London (Hybrid)
£30,000 - £35,907 per annum, Plus £3000 London Allowance
Posted 2 days ago
Closing tomorrow
Depaul UK, London (On-site)
£11,896.80 per annum pro rata (FTE £29,742 per annum – ILW)
Posted 4 weeks ago
Closing tomorrow
Barnardo's, Leatherhead, Surrey (On-site)
£18,430 - £21,512 per year Plus £312 Office at Home Allowance
Posted 3 weeks ago
Young Enterprise, London (Hybrid)
£28,860 - £30,000 per year (pro rata for part-time)
Empower Young Futures: Join Young Enterprise as a Programme Coordinator Driving Impact in Schools & Communities.
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Charity People, West End (Hybrid)
£35.17 PAYE plus £5.11 holiday pay per hour
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Not For Profit People, Remote
£29,403 per year
Posted 4 days ago
Not For Profit People, Remote
Circa £17,000 per annum (FTE circa £28,340.58 per annum)
Posted 5 days ago
Not For Profit People, Multiple Locations (On-site)
£30,804.08 pro rata (actual £9,990.51)
Posted 1 week ago
Closing in 4 days
Victim Support, Milton Keynes (Hybrid)
£6830.2 - £26830.20 per annum
Posted 3 weeks ago
Page 57 of 82
Hemel Hempstead, Hertfordshire (On-site)
Watford, Hertfordshire
£41,000 - £42,000 per annum
Full-time
Permanent
Job description

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Service Manager – Nightlight Crisis Services
Reference:
346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week (Flexibility of outside of 9-5 required) 
Contract: Permanent
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
Reports to: Director of Crisis, Counselling and Children & Young People

About the Nightlight Crisis Service

Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.

We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

About the Role

As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.

You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.

The objectives of HMN’s Nightlight Crisis provision is:

  • To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
  • To provide 24/7 365 support for individuals experiencing a mental health crisis.
  • To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
  • To remain a source of independent support for all service users.
  • To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

We offer:

  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Sunday 19th April 2026.
Interviews to be held on Tuesday 28th April 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Organisation
Hertfordshire Mind Network View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 30 March 2026
Closing date: 19 April 2026 at 23:30
Job ref: 168406_MD
Tags: Advice / Information, Social Care / Development, Advocacy, Counselling, Care Management, Operations, Brand, Compliance / Quality, Customer support, Delivery, Health / Medical, Insights, Mental Health, Monitoring and Evaluation, Partnerships, Psychology / Therapy, Public Health, Safeguarding, Strategy, Governance / Management