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Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
- The Office of Qualifications and Examinations Regulation, Ofqual in England.
- The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland.
- Qualifications Wales, QW in Wales.
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions
- Develop and improve internal systems, processes, and operational procedures
- Support organisational planning and delivery
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
- Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary
- Build effective relations across departments to support organisational excellence
- Always demonstrate and uphold the Society’s values and behavioural standards.
People & HR Management
- Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce
- Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement
- Lead on the development and presentation of recommendations for annual pay and benefits review
- Support recruitment, onboarding, and staff development processes
- Help foster a positive, inclusive, and high-performing workplace culture
- Support managers with operational people-management matters
Compliance
- Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies
- Ensure compliance with RLSS UK regulators
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts, and compliance frameworks are in place
- Lead on operational health and safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across RLSS UK programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT
- Demonstrable experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- High level of integrity and dependability
- Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace
- Proficient in Microsoft Office and organisational software systems
Desirable Relevant Experience, Skills, and/or Aptitudes
- Experience working within the charity sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health and safety systems
We are looking for someone who:
- Is highly organised, proactive, and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has a positive, can-do attitude and demonstrates RLSS UK values
- Has strong emotional intelligence and leadership skills
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
We are recruiting a People and Culture Officer to support the delivery of a comprehensive, proactive and high-quality People Service.
What you will do:
- Assist the People and Culture Manager to provide support, advice and guidance to managers on effective implementation of all policies and processes covering the full employee lifecycle.
- Manage minor/ low level employee relations processes with support from the People and Culture Manager
- Prepare and issue HR documentation, including contracts, invite letters and outcome letters with support from the People and Culture Manager
- Be the notetaker in HR meetings, including team meetings, investigations, disciplinaries and appeals.
- Support managers with recruitment processes and campaigns.
- Provide support and guidance to colleagues relating to policies and procedures.
To be successful in this role you will have:
- English Language and Mathematics GCSE or equivalent grade C or above
- CIPD Level 3 or equivalent experience
- Demonstratable experience of managing employee relation cases in line with UK employment law and best practice
- Up-to-date knowledge of employment law and HR best practice
- Excellent interpersonal, verbal and written communication skills
- Excellent organisational skills with the ability to manage and prioritise your workload
- Competent user of all Microsoft Office packages.
- Understand the importance of confidentiality
- Ability to deal with sensitive information with discretion and to maintain confidentiality
Please visit the careers site for the full job description and person specification for the role.
Salary: £25,404.80 per annum (Scale point 18) progressing by increments to £27,738.50 per annum (Scale point 23)
Hours: 29 hours per week Location: Warrington
Contract: Fixed term contract for 13 months.
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Medicash membership and enhanced sick pay. Please visit our website for more details.
Closing date: 19th July 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
To prevent suicide with urgent support, education, campaigns and conversations that keep young people safe – and hope alive.

The client requests no contact from agencies or media sales.
Job Title: Chief Operating Officer
Contract: Permanent
Salary: £65,000 per annum
Hours per week: 35 hours
Annual Leave: 25 days plus 8 bank holidays
Role Description
The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.
Key Responsibilities
Strategic Leadership
- Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
- Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
- Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.
Safeguarding
- Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
- Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
- Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
- Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.
Staff and Volunteers
- Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
- Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
- Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
- Foster a collegiate, open, and collaborative environment across the Cathedral.
- Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.
Cathedral Compliance and Operational Management
- Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
- Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
- Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
- Be accountable for reporting to the Charity Commission and Companies House.
- Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
- Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
- Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
- Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
- Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
- Ensure all data is protected and processed in full compliance with GDPR legislation.
- Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
- Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
- Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
- Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
- Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
- Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
- Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
- Support the Dean in managing relationships with the 1327 Club.
- Ensure the effective management, use and future development of all the Cathedral’s assets.
- Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
- Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
- Chair staff and management meetings.
- Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
- Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.
Direct Reports
- Chief Finance Officer
- Cathedral Safeguarding Officer
- Human Resources Officer
- Visitor Experience Manager
- Volunteer Manager
- Marketing and Communications Manager
- Facilities Manager
- Shop Manager
- Pilgrims’ Kitchen Manager
Attendance Required at:
- Chapter Meetings
- Finance Committee
- Nominations Committee
- Risk, Audit and Review Committee
- Safeguarding Committee
- Health and Safety Committee
- Information Protection Group
- The Guild of St Edmund Committee
- Forum
- Annual Parochial Church Meeting (APCM)
- Enterprises Ltd Meetings
- Eco St Eds Committee
- Abbey of St Edmund, Reborn CIO
- Cathedral Administration and Finance
- Association (CAFA)conferences
Person Specification
Essential Qualities
- A proven track record of strategic leadership with successful
- delivery of projects and outcomes within an organisation of a similar size and complexity.
- Experience of working at board level or closely with boards.
- Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
- An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
- Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
- Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
- Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
- An understanding of safeguarding and the critical role it plays in protecting all people.
Desirable Qualities
- Previous experience as a COO or at a similar senior leadership level.
- An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
- A good understanding of best practice in charity governance.
- Experience of managing a heritage site.
- Experience working with volunteers.
- Experience in safeguarding best practice.
Knowledge and skills
- Ability to understand complex operational issues and develop creative and innovative solutions.
- Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
- Commitment to working efficiently and effectively, utilising technology and software as appropriate.
- Ability to develop and encourage a strong team ethos among staff and volunteers.
- Strong analytical skills and sound judgment.
- Experience of managing budgets.
- Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.
Other criteria
- Empathy with the beliefs and ethos of the Christian faith.
- Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
- Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
- A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.
Additional Information
The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.
Closing Date: 9.00 am Monday 3 July 2026
Interviews: Wednesday 12 August 2026
It is our aim to be a centre for learning, both for the Christian faith and beyond.



The client requests no contact from agencies or media sales.
This is a rare opportunity to lead one of Yorkshire’s most respected community foundations and help shape the future of giving across Calderdale.
For over 35 years, Community Foundation for Calderdale (CFFC) has connected people who care with causes that matter. We believe local generosity has the power to transform lives, strengthen communities and create opportunities for everyone to thrive.
As an independent charitable funder, we work with individuals, families, businesses and organisations to invest in local charities and community groups tackling some of Calderdale’s biggest challenges. Every year, we distribute more than £2 million in grants to support people and places across the borough. At the same time, we are building our permanent endowment, creating a lasting legacy that will continue supporting local communities for generations to come.
This is what makes CFFC unique. We do not just make a difference today. We create a legacy that will benefit Calderdale in perpetuity.
Following many years of successful leadership from our current Chief Executive Officer, we are seeking an exceptional leader to build on this strong foundation and lead CFFC into its next chapter.
About the role
Reporting to the Board of Trustees, you will provide strategic and operational leadership, ensuring CFFC continues to grow its impact, strengthen partnerships and inspire philanthropy across Calderdale.
You will lead and develop a committed staff team, work closely with Trustees, build trusted relationships with donors, businesses, professional advisers, charities and public sector partners, and ensure the organisation remains financially sustainable, well-governed and ambitious for the future.
You will also act as CFFC’s public ambassador, representing the organisation across Calderdale and beyond, while championing the importance of local giving and community investment.
About you
We are looking for an inspiring and collaborative leader with significant senior leadership experience and the ability to build confidence and credibility with a wide range of stakeholders.
You will demonstrate:
Proven strategic leadership and organisational management experience.
Experience of developing successful partnerships, fundraising, income generation or business development.
Strong financial and governance awareness.
Excellent relationship-building, communication and influencing skills.
Experience of leading and developing high-performing teams.
A genuine commitment to community impact and the values of the voluntary sector.
You may come from a community foundation, charitable trust, grant-making organisation, charity, public sector, social enterprise or a commercial organisation with a strong social purpose.
What we offer
Salary in excess of £60,000, dependent on experience.
Permanent, full-time position.
Flexible and hybrid working, with a regular presence required in Calderdale.
20 days annual leave plus bank holidays, additional Easter Tuesday leave and office closure over the Christmas period, rising to 25 days after five years’ service.
Employer pension contribution, with details available in the candidate information pack.
The opportunity to lead a respected local foundation with a strong legacy, deep local relationships and ambitious plans for the future.
Closing date: 31 July 2026
First round interviews: Week commencing 17 August 2026
Second round interviews: Week commencing 24 August 2026
CFFC is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are happy to discuss any adjustments candidates may need during the recruitment process.
If you are an ambitious leader who wants to build on a strong legacy, inspire local philanthropy and help create lasting change for communities across Calderdale, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of the Post
The Chief Executive will have overall responsibility for all aspects of the day to day running of the RLSS and all its services. This will include management of staff and ensuring the services are meeting the needs of those who require them, in addition to managing finances, membership and external relationships. The post holder will be accountable to and work closely with the Board Chair and its Directors to set the strategic direction and further develop the business model which will serve Religious Life Groups for the future.
Key Duties and Responsibilities
Strategy & Leadership and Governance
· Provide visible, ambitious, and focused leadership of the RLSS.
· Be overall responsible for the management of the RLSS working in conjunction with the Chair and Directors to provide leadership.
· Lead and contribute to the Board’s overall development of the strategy and annual plans to ensure achievement of a One Church approach to applying the Church’s safeguarding standards.
· Ensure risks to the overall objectives of the RLSS are identified, mitigated, and reported to the Board.
· Develop a culture of resilience, adaptability, and continuous learning within the organization to navigate challenges and maintain trust among victims/survivors and members.
· Develop and promote services and practice improvements which are designed to mitigate risk and improve understanding within safeguarding.
· Effectively sustain a culture that consistently meets the needs of and engages with victim/survivors and with Religious.
· Foster and develop a climate of shared accountabilities, learning and continuous improvement.
· Ensure the RLSS meets it statutory, legal, and regulatory obligations.
· Ensure appropriate presentation and reporting to the Board (and any sub committees and advisory groups) on the progress of the RLSS and on all matters relevant to the discharge of the Board’s responsibilities.
· Oversee all promotional activities, press releases, digital presence, radio, and newspaper interviews.
Staffing & Management.
· Be accountable for the recruitment, retention, ongoing development, and wellbeing of RLSS staff.
· Enthusiastically and effectively, lead, shape, and influence teams to deliver the vision and goals of RLSS to ensure best practice in the delivery of all its safeguarding services.
· Create a supportive working environment which promotes transparency and collaboration in safeguarding.
· Ensure that high quality people management is embedded across the service and foster a high performing culture with shared accountabilities and continuous improvement.
· Ensure the effective management and implementation of robust performance management and appraisal processes.
· Provide direction, support, and set clear objectives to immediate line reports.
· Provide or arrange professional supervision to safeguarding case working staff.
· Produce, review and update plans relating to service areas.
· Establish and maintain effective and secure record keeping systems.
· Ensure the management and implementation of regular quality assurance, audit, performance management and reporting, using effective management information systems, ensuring this meets CSSA’s requirements.
Collaboration/Networks.
· Contribute to strategic level initiatives with key partners, particularly the Catholic Safeguarding Standards Agency (CSSA) and relevant statutory agencies, to ensure joint planning, access to resources and the development of interagency strategies.
· Build strong and dynamic relationships and networks within and outside the Church to deliver better outcomes for Religious in safeguarding.
Policy and Procedure
· Ensure a robust and up to date Policy & Procedure framework approved by the Board is in place including HR, Health and Safety, Data Protection and operational delivery.
· Ensure there is a system in place to review approved policies and procedures to ensure that substantial changes or additions are brought to the Board for decision.
· Undertake operating compliance exercises including annual risk assessments, health and safety checks and reporting on incidents and near misses.
· Ensure
Finance & Resources
· In conjunction with the Board of Directors, develop a long-term funding strategy, including gathering data, completing research, developing models to ensure the service is cost effective.
· Agree and deliver to budget maintaining a reserve level in line with policy and monitor all budgets and provide financial reports to the Board of Directors.
· Be responsible and accountable for all finances and resources within the teams, ensuring value for money, the avoidance of waste, and the efficient and effective use of all resources.
· Ensure the equitable and timely allocation of work, assuring the most appropriate interventions that timescales are being met and appropriate records maintained.
· Be responsible for all contracts, tenancy agreements and leases.
· Have overall responsibility for the security of confidential information, use of computers and database information.
· Well-developed database and Microsoft Office skills.
This a summary of the key activities of the post. It is not intended to be an exhaustive list and the post-holder may be required to perform other duties which are appropriate to the scale and nature of the job role.
Role Requirements
Essential Criteria you need to be able to demonstrate:
Strategic and system leadership
• Experience of working at Chief Executive level in similar size/larger organisation.
• A strong track record leading organisations, setting direction and delivering outcomes
• Resilience and the ability to work under pressure whilst showing consideration to others.
Culture and capability building
• motivating people, driving, and evaluating performance, and building a positive and inclusive culture
Commercial and professional judgement
• Professional knowledge and experience that evidence a strategic and operational understanding of safeguarding
• Management skills including finance, planning, project management and marketing.
• Strong commercial acumen.
• Experience of negotiating and managing contracts.
• Excellent verbal and written communication skills, and competence in using digital technology for service delivery across the organisation.
• A creative thinker, proven leader with a ‘can do’ attitude which is results orientated.
Stakeholder engagement and influence
• Interpersonal and listening skills; an ability to deal sensitively with those in Religious Life, Victims/Survivors public, the vulnerable and their families/representatives.
• Skills in conflict resolution, negotiation and problem solving.
• Experience of reviewing evidence and taking appropriate action where necessary; applying sound judgement, with an attention to detail; maintaining confidentiality and building trust
• Ability to respond, sensitively and fully to complaints.
Desirable Criteria you need to be able to demonstrate:
· Understanding of the way in which faith-based organisations respond effectively/ dysfunctionally to safeguarding issues
· Senior management experience in the charitable sector
Due Diligence – Please note that as part of the safer recruitment process, due diligence including social media checks will be undertaken on appointable candidates.
Committed to a safer Catholic Church. RLSS is an independent team of safeguarding professionals offering safeguarding services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organized, detail-oriented professional to join us as HR & Operations Officer. This role champions Capitals Coalition’s people-focused approach to operations as it plays a key role in supporting core organizational processes across HR, IT, travel, and events.
Responsibilities include support for a range of HR activities – such as administration, staff wellbeing, training and development, and recruitment – alongside coordinating team meetings, IT support, travel arrangements, and events coordination, and occasional fundraising support.
This role suits someone process-driven, independent, and motivated to improve operations for a purpose-driven team of around 30 people. The successful candidate will be comfortable working remotely, confident with IT and problem-solving, and able to work with a high degree of autonomy while strengthening the Coalition’s internal infrastructure. You will join the Operations team, alongside dedicated finance and HR roles, helping the organization run efficiently while supporting our team.
Download the job description and application form for full details.
The final deadline to apply is 19th July 2026. We encourage candidates to apply as soon as possible, as we may close the application process before the stated deadline.
The client requests no contact from agencies or media sales.
Do your best work, for the right reasons.
We're looking for an HR professional who cares as much about process as people. You'll keep Oak's HR operations running accurately and efficiently, from recruitment and onboarding through to payroll and L&D, while acting as a reliable point of contact for colleagues and managers across the organisation.
Working closely across our teams, you'll drive continuous improvement in the systems and processes that underpin a strong colleague experience. You'll bring sound judgement, a collaborative approach, and a high standard of delivery.
We're a small team, and we make a big impact. Our People and Planning function is central to keeping it that way. If you want to be part of a high-performing team that holds itself to high standards, we'd love to hear from you.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
In this role, you'll:
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Lead core HR lifecycle processes, information systems and HR reporting, including recruitment, onboarding and payroll, ensuring data is managed accurately and confidentially.
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Manage talent management and engagement workflow processes and payments, including L&D, coaching, progression, reward and recognition.
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Continuously improve HR systems and processes to better meet the needs of the organisation, and proactively contribute to a positive colleague experience.
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Act as the focal point for HR related queries for the team, escalating complex and sensitive matters as appropriate, and proactively contribute to a positive colleague experience.
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Support all work across Operations and take on other general responsibilities as required
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation.
We’re looking for
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3 + years of experience managing HR lifecycle systems and processes.
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Qualified to CIPD level 5 (or equivalent professional qualification or experience in HR, employment law or related discipline).
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Proven success of working with HR data and digital systems, with the ability to maintain, interrogate and present information clearly.
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Strong communication and interpersonal skills, with proven ability to apply judgement to resolve day-to-day HR queries and issues.
The successful candidate will have a desire to contribute across all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required), and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.
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A 36-hour working week, with half-days on Fridays or every other Friday off.
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote interview conducted over Zoom.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We aim to begin interviews during the week of 27th July 2026.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please get your application in early to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Head of HR
We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people.
You will be working for a charity that transforms the lives of care-experienced young people.
Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity’s overall mission.
Position: Head of HR
Location: Hybrid/London
Salary: £46,000 per annum pro rata
Contract: Permanent
Hours: 22.5 hours per week (3 days)
Closing Date: 20th July 2026
About the Role
The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation’s people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level.
By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people it serves.
This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service.
Main duties and responsibilities include:
- Lead Learning & Development and wellbeing initiatives
- Oversee Equality, Diversity and Inclusion practice
- Provide expert HR advice to managers
- Manage HR data, reporting and workforce insights
- Support reward, recognition and induction processes
- Act as main contact for external HR support
- Lead on HR policy and Health & Safety (excluding safeguarding)
About You
You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation.
You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing.
You will have:
- Experience of managing a HR function
- Experience of developing and implementing HR processes and initiatives
- Up-to-date knowledge of employment law and risk management
- Excellent written and verbal communication skills
- Budget management experience
- Ability to manage multiple priorities and work to deadlines
If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you.
To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.
You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focuses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will be responsible for processing the monthly payroll, managing the recruitment of new staff, and implementing any changes to staff contracts as well as overseeing the HR inbox and acting as the first line of response for staff queries. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
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Welcome from the Operations Director
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How this role fits into the wider YLI and Operations Team
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Full Job Description and Person Specification
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Details of how to apply online (application form)
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Deadline and interview dates
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YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs
Accessibility & Support
We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence, and we will be happy to support you.
You can find our data privacy policy on our website.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are now seeking an experienced and compassionate People and Wellbeing Manager to join us on an interim basis and help lead us through an exciting period of organisational development.
This is a newly established role created as part of our growth journey. Historically, HR responsibilities have sat within our Operations function, but as the organisation has expanded, we recognise the need for dedicated HR leadership to strengthen our people practices, wellbeing offer, and organisational culture.
This is a hands-on role that will lead our HR, wellbeing, recruitment, learning and development, and people culture activity.
You will act as a trusted and impartial point of contact for staff, freelancers, and sessional workers while helping us embed sustainable HR systems, processes, and ways of working that will support the organisation into its next phase.
About The Music Works
The Music Works is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.
The Music Works is a Gloucestershire-based charity whose mission is to inspire and transform young lives through music.
The client requests no contact from agencies or media sales.
Finance Director
Hours of work 30 hrs / 4 days per week, permanent contract
Based Newhaven, with some hybrid working available after completing induction
Starting Salary £60K per annum pro rata
Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!
You will be a qualified accountant, with an understanding of the complexities of working within the 3rd sector funding framework. With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently. You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position in order to support the delivery of the services and enterprises, which fulfil the organisation’s mission and values.
You will also provide effective leadership and direction of the well-regarded finance team with a person-centred approach.
Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Interviews will be held in Newhaven.
Closing date: 5pm on Sunday 19th July 2026
1st stage interviews: Wednesday 29th July 2026 / 2nd stage interviews: w/c Monday 3rd August 2026
For the job description and to apply, please visit the website
Completed application forms can be sent to HR
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team, and we would be happy to arrange an informal discussion with the CEO or current FD.
SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health
Registered Charity Number: 1094905
Company Limited by Guarantee: 3387617
Supporting people and communities to thrive
The client requests no contact from agencies or media sales.
Talent Acquisition Partner (Permanent)
Manchester, United Kingdom
Starting salary £41,628 - £47,100
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
Reporting to the Head of Talent, you will manage the operational delivery of MAG’s external and internal talent acquisition processes including recruitment, promotion, and deployment, managing day to day hiring activity and ensuring fair, timely and inclusive processes.
You will provide operational guidance to the Recruitment Officers, support hiring managers throughout the recruitment cycle, and manage the effective operational use of our applicant tracking system. You will build talent pipelines, produce recruitment data and reporting, and work closely with HR Managers to ensure smooth onboarding and strong workforce planning. The role is central to improving the candidate experience and strengthening MAG’s overall talent acquisition capability.
Job Purpose:
The Talent Acquisition Partner manage the operational delivery of MAG’s external and internal talent acquisition processes including recruitment, promotion, and deployment, managing day to day hiring activity and ensuring fair, timely and inclusive processes.
The role provides operational guidance to the Recruitment Officers, supports hiring managers throughout the recruitment cycle, and manages the effective operational use of our applicant tracking system. The Talent Acquisition Partner builds talent pipelines, produces recruitment data and reporting, and works closely with HR Managers to ensure smooth onboarding and strong workforce planning. The role is central to improving the candidate experience and strengthening MAG’s overall talent acquisition capability.
Job Description
Recruitment Delivery and Coordination with HR Managers
- Ensuring adherence to best practice recruitment and EDI policies and principles, operate as a strategic partner to the business, providing best practice advice and guidance on recruitment and selection.
- Lead end to end recruitment for your allocated roles, working closely with hiring managers to understand their needs and design fair, ensuring inclusive and efficient selection processes.
- Undertake evidence-based approaches to longlist candidates, develop interview and assessment materials, and support panels to make consistent and transparent hiring decisions.
- Take part in interviews and facilitate panel discussions to ensure consistency and alignment with best practice.
- Provide HR managers with regular updates, managing timelines, risks, and expectations throughout the process.
- Under direction of Head of Talent, support internal movement, promoting opportunities through internal channels, supporting in implementing succession plans and retention strategies.
Team Leadership and Workflow Coordination
- Manage and motivate two Recruitment Officers to perform to a high standard to deliver high quality recruitment support across the organisation, helping them prioritise work, strengthen their skills.
- Conduct appraisal meetings in line with MAG policy, agreeing and reviewing progress towards individual targets on a regular basis.
- Coordinate workloads across the team to ensure recruitment activity flows smoothly and deadlines are met.
- Work towards creating a collaborative, supportive, and high achieving team culture.
Systems, Data and Continuous Improvement
- Lead the effective operational use of our applicant tracking system, ensuring that workflows, templates, and data are accurate and support strong decision making.
- Support the Head of Talent with recruitment metrics, providing insights on performance, diversity, and candidate experience to inform strategic decision making.
- Collaborate with the Head of Talent to identify system improvements and support their implementation.
- Safeguard the accuracy and integrity of recruitment data, ensuring adherence to compliance, safeguarding and privacy standards.
Talent Pipelines and Market Engagement
- Build and maintain talent pools for recurring or hard to fill roles, engaging proactively with potential candidates.
- Maintain accurate talent pipelines within the ATS for future recruitment campaigns.
- Monitor developments in labour markets, sourcing channels and recruitment trends to inform planning
HR Operational Support and Administration
- Review new starters, internal moves, and programme changes as required.
- Review offer documentation for accuracy and consistency.
- Oversee background checking processes, ensuring timely follow up and accurate handover to HR Operations.
- Check that all candidate documentation and approvals within the selection and deployment process are consistent, accurate and compliant.
- Update payroll change spreadsheets and collaborate with HR Operations to ensure data accuracy.
- Ensure new starter information is complete and submitted within required timelines.
Collaboration with other Centres of Excellence
- Work closely with HR Operations to ensure new starters are onboarded smoothly, with accurate documentation and timely handovers.
- Work with Safeguarding to ensure that MAG’s safe recruitment principles are integrated into recruitment processes and used in practice.
- Partner with HR Managers to understand programme needs, plan for upcoming vacancies and align recruitment with organisational priorities.
- Contribute to developing tools, guidance and training that will help managers to recruit confidently and consistently.
All staff are expected to undertake the following general duties:
- Work within the framework of MAG’s core values, promoting its ethos and mission statement.
- Work towards achieving programme and/or department business plan objectives.
- Ensure familiarity with and adhere to all MAG policies and procedures and keep informed of MAG activities.
- Undertake and apply learning from appropriate training and development programmes.
- Occasionally required to travel internationally, sometimes to developing countries and areas in conflict.
- Undertake the role in a manner appropriate to the cultural context and within the local legal framework.
- Understand and uphold the standards outlined in MAG’s Safeguarding Framework, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with MAG’s work and reporting concerns if they do arise.
Requirements
About you:
You will have strong experience leading a talent acquisition team to deliver end-to-end recruitment in an international or multi-site context. Confident using applicant tracking systems and recruitment technologies, you bring experience in direct sourcing and building talent pipelines for hard-to-fill roles. A collaborative and credible partner, you work effectively with stakeholders across the organisation and closely with HR operational teams.
You are proactive, adaptable, and comfortable working at pace, with the ability to balance competing priorities while maintaining sound judgement. You bring creativity and a continuous improvement mindset to recruitment practice, with a commitment to fair, transparent, and inclusive hiring.
Essential Experience
- Experience leading and supporting a talent acquisition team to deliver end-to-end recruitment support in an international context or multi-site organization.
- Proficient use of applicant tracking systems (ATS) and other recruitment technologies.
- Experience in direct sourcing, market mapping or talent pooling activities for hard to fill roles.
- Experience in collating HR data and developing periodic reports.
- Experience collaborating with HR Operations, payroll or administrative teams.
Essential Skills and Knowledge
- Strong understanding of best practice talent acquisition, and an ability to contextualise this to meet organisational needs
- Excellent stakeholder management and communication skills, with the ability to influence across all levels of an organisation
- Demonstrated creativity to improve Talent Acquisition efficiencies, talent sourcing methodologies, and employer branding principles.
- Strong organisational skills, with the ability to manage competing deadlines and high-volume workloads.
- Ability to manage, motivate and develop a team
Essential Aptitude
- Proactive attitude to change with the ability to recommend improvements to process and practice, leading through to implementation.
- Demonstrated creativity and passion for talent sourcing methodologies, and employer branding principles.
- Proactive, collaborative, and adaptable in an evolving environment.
- Ability to work at pace and with a range of competing demands whilst maintaining excellent judgement
Desirable
- Experience using Workable ATS
- Experience in monitoring and reporting recruitment/EDI KPIs.
- Demonstrable understanding of optimising stakeholder experience and employer brand strengthening
- Experience of using an Employer of Record Service and/or dealing with employment for non-UK remote employees
We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.
Benefits
Remuneration
The starting salary will be £41,628, based on a 37.5 hour working week. MAG has a system of incremental pay increases, up to a limit, based on length of service in the role. Further information will be provided to the successful candidate.
Closing Date: 21st July 2026 - Midday
Interviews: 30 - 31 July 2026
(Previous applicants to this role will not be considered)
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We do whatever it takes to get to a landmine before another child does.
Location: Remote
Salary: £29,000 - £32,000 pro rata depending on experience (£17,400 - £19,200)
Hours of work: 3 days (21 hours) per week
Contract type: Fixed, 12-month Maternity Cover
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Executive Assistant to the CEO role involves:
- Coordinating and maintaining the CEO's diary including organising all appointments, meetings and travel arrangements.
- Identifying, anticipating and preparing CEO information requirements for meetings, appointments and presentations, following up on internal and external requests for information.
- Managing all administration processes relating to the SLT.
- Supporting the CEO and the Fundraising Team with major donor management, including keeping contacts and actions updated, researching prospective donors, communicating with existing donors, coordinating thank you cards and gifts, and tracking secured donations.
About you
Do you have strong attention to detail and accuracy? Can you use initiative and be proactive? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Executive Assistant to the CEO (maternity cover) position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is Tuesday 28th July. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the UK’s only charity dedicated to supporting children and young people who have a parent with a mental illness.
We’re looking for an organised, proactive and detail-oriented Administration & Business Support Officer to help keep our growing charity running smoothly.
Working closely with the Director of Operations, you’ll provide essential support across administration, finance, HR, governance and organisational systems. From coordinating recruitment and processing invoices to supporting Board meetings and maintaining key records, you’ll play a vital role in enabling our team to deliver life-changing support to children and families across the UK.
This is a varied role suited to someone who enjoys bringing order to busy environments, takes pride in producing high-quality work and enjoys helping colleagues succeed. As a small charity, we value flexibility, collaboration and a willingness to get involved wherever support is needed.
The role is home-based, with occasional travel to meetings in or around York and other locations across the UK.
Please download the application pack for full details about the role, responsibilities, person specification and application process.
Our mission is for every child in the UK, who has a parent with a mental illness, to find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Role Purpose
To provide administrative support for the People and Culture team ensuring efficient and effective HR and volunteer processes from onboarding right through to exit. This role requires excellent internal customer service skills and a willingness to help, support and find answers to staff and volunteer queries and questions.
Main Responsibilities
· To provide administrative support to the People and Culture Team in the recruitment of staff and volunteers.
· To assist with the onboarding of staff and volunteers.
· To carry out routine and ad hoc administrative duties to support HR and volunteer processes.
· To issue letters and documentation to staff and volunteers, ensuring copies are filed in relevant online files.
· To update HR and volunteer systems ensuring data is accurate and up to date
· To assist in monitoring and updating HR and volunteer records such as training, DBS checks or health and safety.
· To monitor HR and volunteer e-mail in-boxes and calendars responding to queries where relevant and sending meeting invites where necessary.
· To run reports from HR/volunteers systems as and when required.
· To attend HR/volunteer meetings as and when required which may include occasional out of hours work for volunteer training sessions or social events.
· To be pro-active and responsive to volunteer and staff queries.
· To carry out any other reasonable tasks as discussed and agreed with your line manager.
Person Specification
Essential
· Located within commutable distance from our office in central Gloucester.
· A team player who works flexibly to meet the needs of the organisation.
· Excellent organisational and time-management skills, with the ability to prioritise work and meet tight deadlines.
· Strong written and verbal communication skills.
· Ability to work quickly and accurately with data.
· Excellent interpersonal skills.
· Strong IT skills.
· Ability to use own initiative.
Desirable
· Driver, with access to own vehicle.
· Previous experience of working in a charity or HR.
We are willing to consider full or part-time working for this role.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
