Information and advice volunteers jobs
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
About you:
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a Senior Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
About the Role
You will:
Effectively manage and provide a pro-active, high quality frontline service to male victims of domestic abuse. You will work within a multi-agency framework consisting of MARAC and multi-agency partners when required. This role requires a specialist understanding of the barriers faced by male victims of domestic abuse and harmful practices. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Key Responsibilities:
- Effectively manage and develop a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk
- Ensure that the service prioritises the safety, security and dignity of service users and their children
- Be the lead in crisis situations and provide advice and guidance on safeguarding issues and information sharing concerns.
- The role will work collaboratively with the Management team, in order to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients.
- Manage a small team, conducting supervision and case reviews to ensure safe practice.
- Carry a caseload, supporting male domestic abuse victim/survivors to increase their safety.
- Develop relationships with partner agencies in this area.
About You:
Ideally, you will have knowledge of migration and asylum routes and the procedures for applying for refugee/asylum status in the UK, legal remedies for domestic abuse victims and have experience of working with housing, homelessness, drug, alcohol, mental health issues and have an understanding of the benefit system.
You will need:
- Experience of supporting people in vulnerable situations, having worked with victims of domestic violence & abuse.
- Knowledge of safeguarding issues, legal responsibilities and GDPR & data protection regulations.
- Have strong crisis management skills to support staff dealing with stressful and difficult situations
- Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard
- A passion for working with male victim/survivors
- Experience of working with housing agencies or in a housing setting is advantageous
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: Home based, with frequent travel around the project site in the Alun Valley, Vale of Glamorgan, S Wales.
Salary: £28,148 - £32,519 plus 8% employer pension contribution
Hours: Full time, 37 Hours Per Week (1 FTE)
Contract: Fixed term contract ending 31st August 2027
Natur am Byth! is Wales' flagship species recovery programme. Funded by the National Lottery Heritage Fund (NLHF), Natural Resources Wales, Welsh Government, Welsh Government’s Landfill Disposals Tax Communities Scheme, Arts Council Wales and Esmee Fairbairn, Natur am Byth unites nine environmental charities to deliver the country’s largest natural heritage and outreach programme to save species from extinction and reconnect people to nature.
The High Brown Fritillary is the UK’s most threatened butterfly species, with a single colony remaining in Wales, where it is restricted to Old Castle Down and Cwm Alun in the Vale of Glamorgan. As such, the species is highly vulnerable to extinction and is a priority for targeted action through Natur am Byth! as one of a small number of single species focal projects. This post focuses on delivering surveys, monitoring and habitat improvements for High Brown Fritillary in the Alun Valley alongside wider species actions contributing to Natur am Byth! in South Wales.
Job Purpose
- Deliver agreed conservation outcomes for the High Brown Fritillary single species project within Natur am Byth! in the Vale of Glamorgan. Lead on the delivery of survey and monitoring work, habitat management, volunteer coordination and liaison with graziers, landowners, farmers, partners and contractors to achieve the necessary habitat management outcomes.
- Work closely alongside the High Brown Fritillary Project Officer focused on the community engagement outcomes of Natur am Byth!, which complement the conservation outcomes. With volunteering and community engagement a critical part of delivering species recovery and ensuring its legacy, close communication and collaboration is essential to deliver this role effectively.
- Deliver targeted habitat management activities and conservation advice, survey and monitoring for wider species outcomes within South Wales.
Main Responsibilities
- Lead conservation action targeting High Brown Fritillary within the Alun Valley through liaison with internal and external partners and stakeholders (including private landowners, commoners, land managers, and NRW).
- Coordinate and manage site-wide habitat monitoring and assessment for High Brown Fritillary to ensure management activities are delivering successfully.
- Deliver site advisory visits providing specific ecological advice on habitat management for butterflies and moths to benefit threatened species as part of wider site management objectives.
- Manage targeted habitat improvements for High Brown Fritillary and Adder in the Alun Valley through supervision of habitat management contracts and coordination and delivery of volunteer work parties.
- Organise and deliver a series of conservation workshops to share and promote good practice in grazing and habitat management techniques for threatened species.
- Lead and collate GIS mapping of species, habitat and project activities to support project reporting, activity planning and ongoing monitoring.
- Maintain good working relationships with key landowners & commoners, securing all relevant permissions to undertake appropriate land management where required and engage them in Natur am Byth! events and outcomes.
- Review Natur am Byth! project objectives and schedule and revise actions to maximise impact for species and key stakeholders for an effective project legacy.
- Manage the conservation elements of the project budget alongside your line manager, and maintain administrative systems to ensure effective delivery and evaluation of the project.
- Ensure effective health and safety procedures are in place for all participants, including staff, public, volunteers, project partners and other BC staff.
- Promote and publicise the work of the project through events, presentations, print and social media.
- Contribute to conservation delivery for species within Natur am Byth! and Butterfly Conservation’s wider work within South Wales in agreement with your line manager.
General
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct
- Actively participate in on-going professional development activities.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: 7 April 2026, 9am
Interviews will be held on 16 April 2026
Teitl Swydd: Swyddog Cadwraeth Natur am Byth!
Yn atebol i: Rheolwr Cadwraeth Cymru
Lleoliad: Gartref, gan deithio'n aml o amgylch safle'r prosiect yn Nyffryn Alun, Bro Morgannwg, De Cymru.
Cyflog: £28,148 - £32,519 ynghyd â chyfraniad pensiwn cyflogwr o 8%
Oriau: Llawn amser, 37 awr yr wythnos (1 FTE)
Contract: Contract tymor penodol yn dod i ben ar 31 Awst 2027
Natur am Byth! yw rhaglen flaenllaw Cymru ar gyfer adfer rhywogaethau. Caiff Natur am Byth ei ariannu gan Gronfa Dreftadaeth y Loteri Genedlaethol, Cyfoeth Naturiol Cymru, Llywodraeth Cymru, Cynllun Cymunedau Treth Gwarediadau Tirlenwi Llywodraeth Cymru, Cyngor Celfyddydau Cymru ac Esmee Fairbairn, ac mae’n dod â naw elusen amgylcheddol ynghyd i gyflawni rhaglen treftadaeth naturiol ac allgymorth fwyaf y wlad i achub rhywogaethau rhag difodiant ac ailgysylltu pobl â natur.
Y Fritheg Frown yw'r glöyn byw sy’n wynebu’r bygythiad mwyaf yn y DU, gydag un gytref ar ôl yng Nghymru, lle mae wedi'i gyfyngu i Old Castle Down a Chwm Alun ym Mro Morgannwg. O'r herwydd, mae'r rhywogaeth yn agored iawn i ddifodiant ac mae'n flaenoriaeth ar gyfer camau gweithredu wedi'u targedu drwy Natur am Byth! fel un o nifer fach o brosiectau sy'n canolbwyntio ar un rhywogaeth. Mae'r swydd hon yn canolbwyntio ar gyflawni arolygon, monitro a gwella cynefinoedd ar gyfer y Fritheg Frown yn Nyffryn Alun ochr yn ochr â chamau gweithredu ehangach ar gyfer rhywogaethau er mwyn cyfrannu at Natur am Byth! yn Ne Cymru.
Pwrpas y Swydd
- Cyflawni canlyniadau cadwraeth y cytunwyd arnynt ar gyfer prosiect rhywogaeth sengl y Fritheg Frown o fewn Natur am Byth! ym Mro Morganwg. Arwain ar gyflawni gwaith arolygu a monitro, rheoli cynefinoedd, cydlynu gwirfoddolwyr a chysylltu â phorwyr, tirfeddianwyr, ffermwyr, partneriaid a chontractwyr i gyflawni'r canlyniadau rheoli cynefinoedd angenrheidiol.
- Gweithio'n agos ochr yn ochr â Swyddog Prosiect y Fritheg Frown gan ganolbwyntio ar ganlyniadau ymgysylltu cymunedol Natur am Byth!, sy'n ategu'r canlyniadau cadwraeth. Gyda gwirfoddoli ac ymgysylltu cymunedol yn rhan hanfodol o gyflawni adferiad y rhywogaeth a sicrhau gwaddol, mae cyfathrebu a chydweithio agos yn hanfodol i gyflawni'r rôl hon yn effeithiol.
- Cyflwyno gweithgareddau rheoli cynefinoedd a chyngor cadwraeth wedi'u targedu, arolygu a monitro ar gyfer canlyniadau rhywogaethau ehangach yn Ne Cymru.
Prif Gyfrifoldebau
- Arwain camau cadwraeth sy'n targedu'r Fritheg Frown yn Nyffryn Alun trwy gysylltu â phartneriaid a rhanddeiliaid mewnol ac allanol (gan gynnwys tirfeddianwyr preifat, cominwyr, rheolwyr tir, a CNC).
- Cydlynu a rheoli gwaith monitro ac asesu cynefinoedd ar draws safleoedd cyfan ar gyfer y Fritheg Frown i sicrhau bod gweithgareddau rheoli yn cyflawni'n llwyddiannus.
- Cynnal ymweliadau cynghori ar safleoedd gan roi cyngor ecolegol penodol ar reoli cynefinoedd ar gyfer gloÿnnod byw a gwyfynod er budd rhywogaethau sydd dan fygythiad fel rhan o amcanion rheoli safleoedd ehangach.
- Rheoli gwelliannau wedi'u targedu i gynefin y Fritheg Frown a'r Wiber yn Nyffryn Alun trwy oruchwylio contractau rheoli cynefinoedd a chydlynu a darparu partïon gwaith gwirfoddol.
- Trefnu a chyflwyno cyfres o weithdai cadwraeth i rannu a hyrwyddo arfer da mewn technegau pori a rheoli cynefinoedd ar gyfer rhywogaethau dan fygythiad.
- Arwain a choladu gwaith mapio GIS ar gyfer rhywogaethau, cynefinoedd a gweithgareddau’r prosiect i gefnogi gwaith adrodd, cynllunio gweithgareddau a monitro parhaus y prosiect.
- Cynnal perthnasoedd gwaith da gyda thirfeddianwyr a chominwyr allweddol, gan sicrhau'r caniatâd perthnasol i ymgymryd â gwaith rheoli tir priodol lle bo angen a'u cynnwys yn nigwyddiadau a chanlyniadau Natur am Byth!.
- Adolygu amcanion prosiect Natur am Byth! a threfnu a diwygio camau gweithredu i gael yr effaith orau posibl ar rywogaethau a rhanddeiliaid allweddol er mwyn sicrhau gwaddol effeithiol i'r prosiect.
- Rheoli’r elfennau cadwraeth sy’n gysylltiedig â chyllideb y prosiect ochr yn ochr â'ch rheolwr llinell, a chynnal systemau gweinyddol i sicrhau bod y prosiect yn cael ei gyflawni a'i werthuso'n effeithiol.
- Sicrhau bod gweithdrefnau iechyd a diogelwch effeithiol ar waith i bob cyfranogwr, gan gynnwys staff, y cyhoedd, gwirfoddolwyr, partneriaid y prosiect ac aelodau staff eraill Gwarchod Gloÿnnod Byw.
- Hyrwyddo a rhoi cyhoeddusrwydd i waith y prosiect drwy ddigwyddiadau, cyflwyniadau, cyfryngau print a chyfryngau cymdeithasol.
- Cyfrannu at gyflawni cadwraeth ar gyfer rhywogaethau o fewn gwaith ehangach Natur am Byth! a Gwarchod Gloÿnnod Byw yn Ne Cymru mewn cytundeb â'ch rheolwr llinell.
Cyffredinol
- Hyrwyddo gwerthoedd Gwarchod Gloÿnnod Byw (Rhagoriaeth, Angerddol, Ysbrydoledig, Cydweithredol) gan sicrhau eu bod yn cael eu mabwysiadu ym mhob agwedd ar y rôl.
- Ymgymryd ag unrhyw ddyletswyddau rhesymol eraill yn ôl yr angen ac sy’n gymesur â gradd y swydd.
- Ymgymryd â'r holl ddyletswyddau a chyfrifoldebau yn unol â'r rheolau a'r rheoliadau sy'n cwmpasu cyfleoedd cyfartal er mwyn helpu i feithrin gweithlu amrywiol.
- Gweithio yn unol â pholisïau, gweithdrefnau a chodau ymddygiad Gwarchod Gloÿnnod Byw
- Cymryd rhan weithredol mewn gweithgareddau datblygiad proffesiynol parhaus.
REF-227 190
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
?
ABOUT THIS OPPORTUNITY
We are looking for a Finance Business Partner to support some of our academies with clear financial insight, smart budgeting, and data-driven decision-making. You’ll work closely with Principals and senior leaders, acting as a trusted advisor and helping drive efficiencies across our schools.
If you’re an analytical, confident finance professional with strong stakeholder skills, we’d love to hear from you.
?
MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
Financial Analysis & Reporting
- In-depth Financial Analysis
- Produce monthly, quarterly, and annual financial reports to assess business performance against targets and trends.
- Perform analysis to guide strategic decisions.
- Analyse margin performance, cost drivers, and overheads, recommending opportunities for efficiency and savings.
- Produce and review monthly balance sheet reconciliations to ensure accuracy and reliability of reports submitted to stakeholders
- Reporting & Commentary
- Prepare accurate and insightful financial reports including dashboards, variance reports, and commentary for business reviews.
- Translate raw financial data into actionable insights tailored to specific audiences (e.g. operations managers, Principals, department budget holders).
- Identify data anomalies and validate results by reconciling figures with source systems.
Business Partnering
- Stakeholder Collaboration
- Act as a financial advisor to various departments/Schools, supporting them in managing budgets, understanding performance, and planning.
- Build trusting relationships with stakeholders by being approachable, knowledgeable, and supportive.
- Decision Support
- Provide financial modelling to support business cases, changes in trends, and contract negotiations.
- Assist managers in interpreting financial outcomes and guide them on how to improve profitability and efficiency.
Risk Management & Compliance
- Regulatory & Policy Compliance
- Ensure adherence to relevant UK financial regulations, such as HMRC requirements, Companies Act, and internal financial controls.
- Monitor adherence to internal financial procedures, policies, and delegated authorities.
For a full list of responsibilities, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- A Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.
- Part-qualified or fully qualified accountant (e.g., ACCA, CIMA, ACA)
- Commitment to ongoing professional development to remain current with UK financial regulations and best practices.
- A minimum of 3–5 years’ experience in a finance role, ideally with exposure to financial analysis, budgeting, and forecasting.
- Experience in a commercial or multi-site operational environment is advantageous.
- Demonstrable experience working with financial systems such as Oracle, SAP, or equivalent ERP solutions for financial reporting and analysis.
For a full job specification, please download the Job Pack.
?
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
?
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Associate Director, Scotland
Ref: REF000006
Location: Home-based, Scotland (However, travel and overnight stays within the UK will be required as part of this role)
Contract: Permanent
Hours: 35 hours per week
Salary: Circa £66,000 per annum
Finding strength through support
The Stroke Association is the UK’s leading charity providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association, and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups, and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
About You and The Role
We’re looking for an exceptional systems leader to drive our work across Scotland and ensure people affected by stroke have the support they need to rebuild their lives. You’ll shape and deliver our vision for Scotland, focusing on what matters most to stroke survivors and ensuring our work has real, measurable impact.
In this influential role, you’ll build strong relationships across health and social care, Scottish Parliament and Government, and the wider stroke community. You'll bring deep understanding of the Scottish context and ensure our work is grounded in the lived experience of stroke survivors and their families.
Key responsibilities will include:
- Lead the Stroke Association’s strategic direction and impact in Scotland, ensuring people affected by stroke receive high quality support.
- Build and manage relationships with key health, social care and political stakeholders, acting as a credible and respected systems leader.
- Adapt organisational priorities for Scotland and ensure effective delivery through strong planning and performance oversight.
- Lead and develop the Scotland team, addressing capacity needs and building volunteer capability to meet local priorities.
- Strengthen partnerships across the stroke community to improve access to support and tackle health inequalities.
- Lead engagement in local policy and pathway development, influencing improvements at health board level.
You will have:
- Significant senior-level experience in advocacy and influencing, including shaping policy change in values-driven, social-impact contexts within Scotland’s health and social care sector.
- Substantial experience developing and managing senior-level relationships across partner organisations, using strong negotiation skills and sound political judgement.
- Experience leading complex organisational change and transformation, ensuring people-centred and sustainable outcomes.
- Strong understanding of the Scottish health and social care landscape, including Parliament, Government, influencing systems, and awareness of UK-wide legislative procedures.
- Ability to balance local, national and UK-wide organisational priorities.
To fulfil the role, you must live in Scotland and have the right to work in the UK. This role requires travel and overnight stays across the UK. Candidates must be able to demonstrate how they can meet this requirement of the role.
Closing Date: 5 April
First Interview (online) Date: Monday 20 April or Tuesday 21 April
Second interview and Roundtable Discussion (face to face): week commencing 27 April
Please note all roles close at midnight
Please state any preferences for flexible options in your application. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £28,500.00 per annum
About the Service and the Role
This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.
This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.
Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.
Key Responsibilities and Service Delivery
- Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
- Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
- Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
- To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
- Enable people to access community resources which may include accompanying them.
- Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
- Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
- Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
- If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Wednesday 25th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Community Development & Health Programme Manager - to cover Maternity Leave
Full Time - 37 hrs per week (largely office/community based with some limited work at home permitted)
Salary range - £41,363 - £47,513 per annum, dependant on qualification, skills & previous experience
Fixed term for 12-months covering a period of maternity leave
Based Newhaven with some travel to outreach and delivery locations across E. Sussex
You will be an experienced people, project, and services manager with a track record and flair for developing and delivering community-based services to contract, and which meet identified community needs, in a consistently high quality way. With strong financial acumen and the ability to develop and monitor budgets, you will analyse and explain variances, manage complex and time-limited funding streams, and collaborate regularly with the finance team. The role also involves developing and supporting project staff in effective budget management.
With responsibility for the strategic development of the community development & health work area; which incorporates community infrastructure support & development, youth & families, environmental and active travel initiatives; you will lead, direct & support a multi-disciplinary team who manage the contracts, services and day-to-day delivery of this broad work area.
Skilled at managing relationships with existing funders and commissioners, you will broker new partnerships, write bids and collaborate on funding tenders, ensuring sustained funding for services which support people with complex challenges in our communities. With excellent organisation, communication, finance and project management skills, you will demonstrate sensitivity to the ambitions of this work area and to SCDA’s vision.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our service users; professionalism, empathy, kindness and understanding. In return, we recognise people want to work in a supportive environment with friendly colleagues. We offer a flexible approach to delivery where possible, annual leave of 23 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for necessary operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Based Newhaven with travel across E. Sussex, car driver and owner preferred as many delivery locations are rural and not served well by public transport. Post subject to DBS check.
Closing date: 5pm Sunday 22nd March 2026
1st stage interviews: 1st April 2026 in Newhaven
For the job description and to apply, please visit our website.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Community & Challenge Events Manager
Hours: Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times.
Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.
We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups.
Job purpose
- To develop community fundraising activity and campaigns to support Willow’s strategic income goals.
- To work across Community and Challenge Events to deliver agreed financial and non-financial targets.
- To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness.
- Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends.
- Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets.
Main duties/responsibilities
- To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets.
- To raise awareness of our work and to inspire support through the following activities:
- To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25%
- To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25%
- To deliver presentations to a variety of community audiences. 5%
- To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10%
- To develop the charity’s social media fundraising activity in collaboration with the wider team.10%
- Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5%
- To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5%
- To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10%
- To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5%
- To ensure accurate recording of supporter information and reporting on activity through:
- Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
- Using RE as a tool to aid fundraising using data insight and reporting
- To prepare end of campaign reports to improve results for future campaigns and capture learnings.
- To prepare regular income reports and updates as required.
- To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
- To keep up to date with changes and trends in the UK fundraising environment
- To undertake any other tasks required
Qualifications, Knowledge and Experience
Essential
- Demonstrable experience in Community Fundraising.
- Proven record of accomplishment in delivering and meeting targets
- Self-motivated and able to work on own initiative
- Well organised with attention to detail
- Ability to inspire and influence others to support Willow
- Ability to develop, motivate and manage individuals and groups of individuals
- Ability to manage several projects and tasks simultaneously and skilled at prioritising
- Excellent verbal, written and presentation skills
- Effective negotiating and influencing skills
- Strong numeracy skills
- Decisive problem solver with the ability to adapt easily to change
- Innovative outlook and a willingness to suggest new ideas.
Desirable
- Experience of producing fundraising reports for activity and outcomes
- Experience in delivering fundraising campaigns and initiatives
- Fundraising database experience – preferably Raiser’s Edge
- Experience of working in the charity / fundraising sector.
Other
- Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required.
- Full driving license and access to a car
Special Conditions
Essential
- Able to work irregular (unsociable) hours and weekends where necessary.
General
We offer the following competitive benefits package:
- Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
- 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
- Holiday purchase scheme
- Stakeholder pension with matching contributions up to 5%
- Occupational sick pay
- Life Assurance cover of 3 x salary
- Flexible working patterns where appropriate for the role
- Employee Assistance Programme
- Access to financial advice and employee discounts
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
About The Maya Centre
The Maya Centre is a specialist women-only organisation providing culturally responsive counselling and mental health support for women in North London. We support around 500 women each year through holistic services, including one-to-one counselling, group therapies, psychoeducational programmes, and complementary therapies.
With over forty years’ experience responding to the impact of trauma and inequality, we are deepening our commitment to ensuring that women’s voices shape the design of our services, partnerships, and systems.
Over the next three years, we will be working closely with VAWG, mental health, and statutory service providers across North London to strengthen access to support. We are committed to building sustainable partnerships and collaborative working relationships across sectors, improving accessibility for the women we support and those referred to us.
About the Role
We are seeking a Partnerships Building and Outreach Coordinator to strengthen Maya Centre’s connections and develop partnerships with specialist, community, and statutory organisations. The role focuses on building effective referral pathways so women and girls from underrepresented communities can access timely, holistic support. You will also deliver targeted outreach and provide time-limited support to help women access essential services, while working collaboratively to strengthen a more joined-up system across the VAWG and mental health sectors.
Who We’re Looking For
We are looking for a confident relationship-builder with experience in partnership development, outreach, or community engagement. You will understand the barriers faced by marginalised women and be committed to equality and trauma-informed practice.
You will have strong communication and organisational skills, experience working across sectors, and the ability to support women through referrals and service navigation. You will be collaborative, proactive, and values-driven.
Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided.
Full details about the role, key responsibilities, and person specification can be found in the Job Pack below. Please ensure you read it carefully before submitting your CV and personal statement.
To apply:
Please send your CV and a Personal Statement of no more than 4 one sided A4 pages, explaining how your experiences, skills and knowledge aligns with the requirements in the Person Specification section.
Note: CVs without a Personal Statement will not be considered.
Deadline to apply is 6 th April 2026, 12 pm.
Interviews will be scheduled for the week commencing 12th April 2026.
Applications will be assessed on a rolling bases.
- Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
- Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
- Contract: Permanent with 6 months' probation
- Member of: Campaigns and Communications Team, and Fundraising Team
- Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
- Direct reports: Digital Officer
- Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees
The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.
This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives. The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals.
You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.
We are looking for good transferrable leadership and organisational skills, as detailed in the
Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.
Our work is diverse across all the international locations in which SPI operates.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.
We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.
Closing Date:
Sunday 29th March 2026 at 11.59 pm
The client requests no contact from agencies or media sales.
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved.
As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience.
The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer.
1. Talent Acquisition Strategy
- Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles.
- Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand.
- Build diverse candidate pools, and create initiatives to attract and retain diverse talent.
- Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach.
- Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration.
- Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field.
- Continuously review our process to drive improvements and change, especially through the use of emergent technologies.
- Work closely with colleagues in our youth outreach programme ‘Co-Pilot’ to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy.
2. Transactional Recruitment Management
- Create and deliver an annual international recruitment action and promotional plan
- Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interactsand synergizes seamlessly with our existing central campaign operations
- Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement
- Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience.
- Overseeing the development and maintenance of physical resources for overseas recruitment
- Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate
- Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI
- Leading in the development of the Online Recruitment Journey
- Leading in the recruitment of UK roles
- Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign.
- Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process.
- Work with the UK and International HR Managers to support a seamless onboarding process for all joiners
3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria
- Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience
- Overseeing MAF UK’s assessment processes and assisting with interviews where required
- Liaising with MAF International (MAFI) to discuss candidates’ potential fit for overseas roles
- Managing our use of UK psychometric assessment
4. Envisioning and delivering new initiatives to attract and build our talent pipeline
- Overseeing and driving proactive digital acquisition using LinkedIn and other platforms
- Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives
- Raising awareness and leveraging team support for recruitment initiatives
- Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities
- Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective
- Designing and implementing approaches to encourage greater diversity with applicants
- Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports.
5. Partnership
- Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units
- Member of the MAFI Recruitment Steering Group
- Establishing or contributing to recruitment learning circles with other Engagement Units
- Support efforts to integrate into one global entity from a recruitment perspective
- Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future
6. Management
- Overall management of the relationship portfolios and specific management of ‘Premium’ enquirers portfolio
- Line manage, coach, develop and champion the Talent Acquisition Officer
- Participating in MAF UK organisation development initiatives and policy review
- Managing own time effectively to maximize organisational benefit
- Lead on the overall management and administration of the Applicant Tracking System
7. Legal, finance and professional
- Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process
- Preparing and managing the recruitment budget
- Modeling self-leadership through continual professional development
8. Travel
- This role will involve some travel within the United Kingdom, particularly around the events season.
Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required.
DIMENSION AND LIMITS OF AUTHORITY:
- Expenditure up to agreed budget.
- Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards.
- Decision making within agreed parameters.
TASKS COMMON TO ALL MANAGERS:
- Role modelling of organisational values and beliefs
- Contributing to the shared spiritual life of the MAF UK team as a Christian mission
- Attendance and participation in team and corporate times of biblical reflection and prayer
- Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings
- Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams
- Keeping line manager informed of all relevant information in a timely manner
- Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged
- Abiding by Safeguarding, Conduct and other MAF UK policies provided on the Intranet.
CHRISTIAN VALUES, BELIEFS AND ETHOS:
As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements.All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.
Location: Hybrid working with the requirement to work in the UK offices in either Folkestone or Cranfield.
Working Hours:Office open officially from 9.00 to 5.30pm (9-4pm on Friday). Hours to be agreed according to flexible working policy.
Salary:£48,500
Terms:
Hours: As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with a one-hour unpaid lunch break each day.
Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
This role involves some unsocial hours, weekend work and travel within the UK
Leave:Annual leave entitlement of 22 days per year plus eight paid public holidays per year.
Pension: Non-contributory pension scheme (10%) of salary on joining.
Additional Benefits:
- Access to our Employee Assistance Programme (EAP) for free, confidential support on personal and professional issues.
- Death in Service/Life Assurance scheme.
- Free on-site parking at our offices.
Probationary and notice period:
- 6-month probation period with mid-term review
- Notice period is 3 months.
Closing Date for Applications 22nd March
The client requests no contact from agencies or media sales.


