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ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



It’s an exciting time for War Child. We are sector-leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.
We’re looking for a Philanthropy Assistant to join our dynamic and high-performing team. You will be directly supporting the Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams through excellent administration and organisation skills, attention to detail, verbal and written communication skills and be part of the team thinking creatively to achieve our strategy goals. In doing so you’ll enable War Child to support more of the world’s most vulnerable children.
The ideal candidate will be someone eager to learn about fundraising with a keen interest in growing their skills and experience and the enthusiasm to work with supporters to bring about positive change to children’s lives.
The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere, as required.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Your role
This role provides administrative and coordination support across War Child's Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams. Working with colleagues in these functions, you will help maximise our capacity to maintain and grow relationships with high value and major donors, trusts, foundations and institutional funders.
You will provide high-quality administrative support across a range of projects, campaigns and fundraising activities, enabling managers to effectively steward their portfolios and build strong donor relationships. As part of an ambitious and collaborative team, you'll play an important role in helping secure vital funding to support children affected by war.
Your responsibilities
Administration:
Support the team on general administrative tasks including (but not limited to) raising purchase orders, donation processing, income reconciliation, event liaison, venue & catering support, arranging travel and booking internal and external meetings.
Take minutes in key meetings and share action points with wider teams.
Monitor the team info email inbox and direct queries to the relevant team.
Ensure that all of team documents, reports and event documents are correctly filed on the War Child internal system for easy reference for the Fundraising Team.
Research:
Lead on the research of new prospects to prepare fundraisers ahead of donor meetings or donors attending events (including creating event biographies).
Conduct due diligence and ethical screening of prospective donors, partners and funding opportunities in line with War Child’s due diligence policy, identifying and assessing reputational, ethical and legal risks.
Provide administrative and coordination support to the Philanthropy team to help deliver donor stewardship, cultivation and solicitation activities that contribute to achieving income targets, including supporting lapsed donor re-engagement.
Lead on the research of existing donors, foundation’s trustees and institutional donor staff to understand their networks and to maximise their potential across the Fundraising teams.
Communications and Events:
Support the team to ensure communications with donors and partners are categorised, updated and stored accurately on War Child’s database, Salesforce and use Dot Digital/Salesforce to send automated comms.
Support on the creation of donor communications which includes (but is not limited to) creating event programmes, event proposal documents, event invitations and donor impact reports/proposals.
Support the Philanthropy team in particular on event planning and event delivery including supporting the admin tasks for War Child’s flagship gala, The Wassail, held in December.
Represent War Child with commitment and enthusiasm to build new relationships and contacts for War Child, supporting colleagues to ensure that new prospects are followed up and their interest capitalised on.
Develop strong relationships and maintain excellent communication channels with other teams and departments across War Child.
Actively participate in regular department and team meetings, contributing to strategy discussion and decisions that will be beneficial to the development of fundraising activities.
Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Integrity & Safeguarding Policies.
We are committed to building an inclusive and equitable workplace. All staff are expected to actively contribute to this by embedding principles of diversity, equity, inclusion, and belonging into their day-to-day work, decision-making, and interactions with colleagues, partners, and supporters.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.
You are:
Someone with a keen interest in relationship-based fundraising.
An interest in (or ideally some experience of) supporting public/private events from creation, through planning and to event delivery.
Take a proactive approach to communication by seeking clarification when needed, escalating risks or challenges promptly, and keeping managers informed where priorities conflict or support is required.
Able to undertake detail-oriented administrative tasks efficiently and to a high-quality standard.
Familiar with managing your workload to meet deadlines, manage priorities and hit targets.
Able to demonstrate strong written and verbal communication skills.
Able to design clear, engaging and professional presentations, proposals, reports (preferably on Canva).
Ability to undertake basic analysis of data for research and screening purposes.
Highly adept at using and managing Outlook calendars and inboxes, including those that are not your own.
A competent user of Microsoft Office applications, including Excel and PowerPoint.
A true team player, able to maintain effective and collaborative working partnerships with internal and external stakeholders.
Able to get up to speed with fundraising regulation and GDPR, and its implications for fundraising policy and practice.
Able to use or effectively get up to speed with SharePoint and Salesforce quickly.
Naturally discreet and highly trustworthy.
Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided).
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
We are looking for a talented and creative Graphic Designer to join the Royal College of Radiologists (RCR), a medical charity at the forefront of the health agenda. Our members diagnose and treat cancer, heart disease, stroke and more, whilst leading innovation across healthcare.
Working as part of our Brand team, you will play a key role in bringing the RCR brand to life through creative, engaging and accessible visual communications. You’ll work across the organisation, translating briefs into high-quality design solutions that strengthen our brand and visual identity and engage a wide range of audiences, including our members and stakeholders.
If you are a collaborative and creative graphic design professional who combines great ideas with excellent design execution, and you’re looking for an opportunity to make a real impact in an organisation with a meaningful mission, this could be the role for you.
What you’ll do:
What you’ll need:
If you're looking for a role creative role that makes a meaningful impact, we'd love to hear from you!
When you join us:
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Salary: £42,180 - £43,290 per annum
Location London, United Kingdom (hybrid – min. one day per week in the office)
Team: Strategic and Commercial Partnerships Team
Line Manager: Strategic and Commercial Partnerships Senior Manager
Line Reports: None
Hours: 35 hours per week
Contract: Fixed term 24 months
Grade: 3A
Safeguarding: Basic
The Vacancy
The Strategic and Commercial Partnerships Senior Adviser will support one of Start Network’s most exciting new areas of work. This role will be part of a new team, created in 2025, to scope, engage and manage relationships with strategic partners across the humanitarian ecosystem and beyond that will bring non-monetary added value in pursuit of our mission and vision for a locally led and proactive humanitarian system. Our ambition is to leverage partnerships to maximise the impact of our work, enhance our ability to influence system change, improve operational effectiveness and engage in the exchange of knowledge around our innovation ambition. The team will focus on strategic partnerships in areas such as – but not limited to- system change, innovation, disaster risk finance, humanitarian insurance, digital transformation, AI, and capacity strengthening. The team will also explore the value offer and commercialisation potential behind specific initiatives and services.
Based in the Business Development directorate, the Adviser will work closely with the Strategic and Commercial Partnerships Senior Manager to further strengthen the new function. The role will support on the external facing partnership development and management, whilst also playing a central role in ensuring the value-add catalyses inward impact at Start Network. As such, the role will engage with colleagues across the organisation and gain full insight into the full breadth of Start Network’s portfolio of programmes and initiatives. The role will also contribute to researching and analysing commercialisation potential and options for Senior Leadership consideration.
The successful candidate will have a strategic mindset and leverage their ability to creatively identify opportunities to maximise impact. They will be motivated by the opportunity to be proactive and take initiative. It will be key for the candidate to build strong relationships internally and externally, with excellent communication skills and an ability to convey complex ideas simply. They will also have strong organisational skills and be comfortable balancing multiple priorities.
KEY ACCOUNTABILITIES
Manage and Maximise Partnership Impact
Prospecting & Partnership Development
Research & Analysis of Commercialisation Potential
Elevate Function Service Offer
START NETWORK CULTURE
· To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
· A commitment to the Start Network vision, principles, values, and approach
· The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
Essential Skills and Experience
Desirable
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
Public Affairs and Media Officer (Westminster)
£33,419 - £36,891 pa plus excellent benefits
London and hybrid working
35 hours per week, full-time
As Public Affairs and Media Officer, you willsupport the policy, public affairs and influencing activities of the College in line with agreed priorities, focusing on our engagement in Westminster and with the UK Government.
You will provide comprehensive monitoring of political and legislative developments in Westminster to ensure the College can proactively influence decision makers and to ensure our members are kept up to date.
You will also support our proactive and reactive media and communications activity related to our political influencing in Westminster.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 1 September 2026
Interviews: 16 September 2026
The Commercial and Estates Director provides strategic and operational leadership of the Quakers in Britain Commercial and Estates teams, and in addition is a part of the Quakers in Britain Senior Leadership Team.
You may or may not be a Quaker, but you’ll be confident working in an environment where our values of simplicity, truth, equality, peace and sustainability are at the forefront of our decision-making. You'll have a track record of applying these values in commercial contexts, as well as a sympathy with the wider Quaker faith and aims.
You will ideally bring a record of achievement in:
For further information and for details on how to apply, please visit our website.
Closing date: 8am on Monday, 24 August 2026.
Shortlisting: w/c Monday, 31 August 2026.
Informal discussions: w/c Monday, 7 September 2026.
Formal interviews: Monday, 14 September 2026.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.
About Us
Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.
Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.
We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.
Why Join us?
· A supportive, friendly, engaged team, with a great people first culture
· A salary of £39,393 – £45,020 (dependent on experience)
· 25 days’ holiday per annum plus Bank Holidays
· Two additional wellbeing days per year
· Two paid volunteer days each year
· Up to five days’ paid study leave for self-funded training
· Flexible working arrangements
· A confidential counselling service
· Pension scheme
· Cycle to Work scheme
This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.
Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.
The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.
The Opportunity
This is more than a data role
You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.
Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.
If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.
About You
• An excellent communicator, able to build positive working relationships with the wider team.
• An effective influencer, able to drive change and embed new ways of working across the organisation.
• A self-starter, able to work independently and under your own initiative.
• A curious mind, able to ask questions and pursue answers.
• A critical thinker, able to assess existing approaches and imagine new ways of working.
• A passion for making a difference to marginalised communities and people.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is Midnight on 20th August
Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Grantmaking, you will provide the day-to-day administrative and operational support that enables HOST to deliver hosted grantmaking activities accurately, safely, and efficiently for our hosted partners.
You will be line managed by the Community Support Manager and work closely with the Partnerships Manager: Grantmakers to deliver Hosted Grantmaking. Your primary focus will be grantmaking administration: due diligence coordination, grant agreement support, process tracking, records management, and audit-ready documentation.
You will also provide secondary cover for general Community Support activity, including onboarding administration, payment or invoice queries, routine partner communications, and escalation. Relationship ownership and strategic funder or partner management will sit with the Community Support Manager, Partnerships Manager: Grantmakers, and relevant senior colleagues.
Core Responsibilities
1. Hosted Grantmaking Administration and Process Tracking
Maintain clear, accurate, and up-to-date grantmaking records across ClickUp, Zendesk, CRM systems, shared folders, and relevant internal trackers.
Track hosted grantmaking processes from initial request through due diligence, agreement preparation, approval, disbursement, and reporting.
Monitor deadlines, dependencies, missing information, and next steps, following up promptly and clearly.
Support the Community Support Manager and Partnerships Manager: Grantmakers to maintain visibility of live grantmaking activity, bottlenecks, risks, and upcoming priorities.
Keep grantmaking documentation organised, complete, and accessible to Finance, Legal, Partnerships, and Community Support colleagues.
2. Due Diligence Coordination and Documentation
Administer due diligence processes for hosted grantmaking activities, ensuring required checks are initiated, tracked, and documented.
Coordinate the collection of information and supporting documents from hosted partners, grantees, funders, or internal colleagues as directed.
Maintain audit-ready due diligence records, ensuring forms, evidence, approvals, and risk notes are saved in the correct systems.
Spot missing information, incomplete checks, or process delays and escalate promptly to the Community Support Manager, Partnerships Manager: Grantmakers, or relevant colleagues.
3. Grant Agreement and Grant Process Support
Coordinate the administrative steps required to prepare, review, issue, sign, and store grant agreements and related documentation.
Track agreement status, including drafts, internal reviews, approvals, signatures, amendments, and filing.
Liaise with Legal, Finance, Partnerships, and Community Support colleagues to keep grant agreements moving through the agreed process.
Flag inconsistencies, missing approvals, unusual terms, or unclear documentation for review by the Community Support Manager or Partnerships Manager: Grantmakers.
4. Payment, Disbursement and Finance Coordination Support
Support the administrative coordination of grant disbursements, payment requests, invoice corrections, and related finance workflows.
Check that payment-related documentation is complete before progressing requests to Finance.
Track payment and disbursement status, following up on missing information or delays where appropriate.
Respond to straightforward payment or invoice queries from hosted partners, escalating complex or sensitive issues as needed.
5. Community Support
Provide flexible cover across general Community Support activities, including onboarding administration, system guidance, routine hosted partner queries, and follow-up actions.
Support onboarding processes by preparing materials, updating records, tracking completion of onboarding tasks, and ensuring next steps are clear.
Maintain accurate records of partner interactions, ensuring relevant issues, risks, and decisions are documented and shared with appropriate colleagues.
Escalate relationship-sensitive, complex, or higher-risk matters to the Community Support Manager or relevant Partnerships lead.
6. Systems, SOPs and Process Improvement
Support the creation, testing, and improvement of SOPs for hosted grantmaking, due diligence, grant agreements, onboarding, and payment-related workflows.
Identify gaps, duplication, or unclear steps in grantmaking and Community Support processes, and suggest practical improvements.
Keep internal checklists, templates, and guidance up to date so grantmaking processes are easier to follow and audit.
7. Risk Identification and Escalation
Identify potential financial, operational, compliance, or reputational risks arising from hosted grantmaking administration or partner support activity.
Escalate risks promptly to the Community Support Manager, Partnerships Manager: Grantmakers, Legal, Finance or Partnerships colleagues as appropriate.
Maintain clear records of risks, decisions, approvals, and follow-up actions.
You Bring
Experience in administration, operations, grants administration, programme support, community support, or client service.
Strong organisational skills, with excellent attention to detail and confidence managing multiple tasks, deadlines, and trackers.
A process-minded approach, with the ability to follow agreed steps carefully and spot where information, approvals, or documentation are missing.
Clear written communication skills, with the ability to provide warm, accurate, and practical updates to partners and colleagues.
Confidence using digital tools such as ClickUp, Zendesk, CRM systems, shared drives, spreadsheets, and cloud-based documents.
An understanding of, or willingness to learn about, due diligence, compliance, grant agreements, and audit-ready record keeping.
Good judgement about when to resolve straightforward issues independently and when to escalate complex, sensitive, or higher-risk matters.
Key Relationships
Internal: Community Support Manager, Partnerships Manager: Grantmakers, Partnerships Manager: Changemakers, Community Support Team, Finance Team, Legal Team.
External: Hosted partners, grantees, funders, fiscal sponsorship partners, service providers, and other stakeholders involved in hosted grantmaking and project hosting processes.
Performance Indicators
Grantmaking records and trackers are accurate, current, and easy to use.
Due diligence, agreement, approval, payment, and reporting steps are tracked and followed up on time.
Missing information, delays, unusual terms, and risks are escalated promptly.
Grant agreements and supporting documents are complete, correctly filed, and audit-ready.
Routine hosted partner queries and CS cover tasks are handled clearly, warmly, and within agreed timeframes.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Salary: £27,788 – 28,519 pro-rata part-time 2.5 days a week
Location: London
Team: Membership
Line Manager: Head of Membership, matrix management Member Engagement Adviser
Hours: 2.5 days a week
Contract: Fixed term contract, 12 months
Grade: 5
Safeguarding: Basic / Standard
The Vacancy
The Membership Operations Officer will provide part-time business-as-usual support to the Membership team, helping the team run smoothly, respond quickly to member and internal enquiries, and maintain clear, accurate and accessible membership information.
The role will support the day-to-day operations of the membership function, with a particular focus on digital and knowledge management, membership inbox coordination, enquiry triage and timely follow-up. Working closely with the Head of Membership, Member Engagement Advisers and colleagues across Start Network, the postholder will help ensure membership systems, records, communications and operational processes are well organised, responsive and useful to staff, members and hubs.
KEY ACCOUNTABILITIES
Digital and knowledge management support (40%)
● Maintain organised, accurate and accessible membership information across internal systems, including Box, SharePoint and Salesforce.
● Support colleagues across teams to access up-to-date member information, documents and tools that enable consistent member engagement.
● Support the development and maintenance of digital platforms that improve member engagement, communications and access to shared resources.
● Coordinate with Communications and relevant hubs to keep membership messaging, website updates and new member announcements accurate and timely.
● Administer member data in Salesforce, ensuring records are accurate, current and appropriately reflected in membership outputs and digital channels.
● Support membership communications, including newsletters and mailing lists, by collating content, maintaining contact data and monitoring engagement insights.
Membership inbox, coordination and administration (40%)
● Monitor the Membership inbox regularly, ensuring enquiries are acknowledged, triaged and directed to the right person or team in a timely and responsive way.
● Act as the first point of coordination for routine member enquiries, tracking actions and ensuring follow-up is completed or escalated where needed.
● Support day-to-day Membership team coordination, including scheduling meetings, preparing papers, maintaining action logs and keeping shared documents up to date.
● Work with the Membership team, especially the Membership Knowledge Management to support routine membership processes, including annual invoicing and tracking of membership contributions.
● Coordinate follow-up on member queries, issues and engagement activities, ensuring clear ownership, deadlines and records of agreed actions.
● Provide flexible operational and administrative support to the Membership team as priorities shift across the year.
Membership engagement support (20%)
● Support Member Engagement Advisers with practical coordination for member engagement activities, including inductions, meetings, hub-related processes and member follow-up.
● Coordinate with teams across Start Network on routine member engagement activities, ensuring relevant information is captured, shared and followed up.
PERSON PROFILE
Key competencies
● Administration and management
● Adaptability/flexibility
● Attention to detail
● Creative thinking
● Cooperation and collaboration
Essential skills and experience
● Excellent written and verbal communication skills, with the ability to respond clearly, tactfully and professionally to enquiries from members and colleagues.
● Experience using CRM, knowledge management or shared information systems, such as Salesforce, SharePoint, Box or equivalent platforms.
● Strong organisational skills, with the ability to manage inboxes, track actions, prioritise tasks and follow through reliably in a part-time role.
● Proven experience providing administrative, coordination or operational support in a busy team environment.
● Strong IT skills, particularly Microsoft Outlook, Excel, Word and PowerPoint, with confidence maintaining accurate records and shared files.
Desirable skills and experience
● Experience working in a membership organisation, network or multi-stakeholder environment.
● Working knowledge of French and/or Spanish.
● Experience of working in the development, peacebuilding or humanitarian sector.
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.
A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.
Who we're looking for
We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.
You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs.
The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing fundraising team and make a real difference to people affected by gyanecological cancers.
Our income from Major Giving is growing rapidly, and we've started to deliver exclusive and high-impact events. We have the internal buy-in, a committed group of highly-networked supporters keen to drive our plans forward and a Board of Trustees ready to support in any way they can. We now need the right person to step in and make this happen.
You'll be our lead for all philanthropy events and you'll need to have proven experience delivering high-value, income-generating events and strong project management skills to keep these on track. A key part of your role will also be in writing reports, building relationships and keeping donors and event attendees engaged for the long-run.
This is an incredible opportunity to truly make your mark on a programme and be proud of the impact you're having in your work.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
NB as this is a critical role within the team we expect to interview throughout the current advertised recruitment period from w/c 3rd August onwards. The vacancy may close before the advertised closing date if a suitable applicant is identified and an offer is accepted, in which case we will update this advert immediately and inform all applicants.
Please submit an up-to-date CV (of no more than two A4 pages) and complete the questions provided to be considered for this role.
NB Your application should reflect your own skills and experience. While you may use tools such as AI for idea generation or basic proofreading, your responses should not be generated by AI. If responses appear to be predominantly AI-written we reserve the right to exclude applications from shortlisting.
The client requests no contact from agencies or media sales.
Location: Any of our King's Trust offices (flexible with a minimum of 2 days in the office)
Interviews: 9th September 2026
We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to support the Head of Procurement to take the department to the next level.
You will use your commercial focus and expertise to drive best practices in our projects, managing various aspects of spending from RfQs for tail-end to tendering on our eProcurement portal for large project procurements. You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement understanding, driving value for money, strategic projects and managing the supply chain.
You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. Sustainability, Social Value and EDI are important to the Trust as a Charity, and so you will strive to embed this in our supply chain with the key suppliers that we work with.
This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background in procurement.
Although this role is based in Manchester, you will be expected to travel to our centres across the U.K. with the requirement to stay away from home one or two nights a week if you’re working on key projects in certain areas. Primary locations for this work are Birmingham, Glasgow and London.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Procurement Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Procurement Managers!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.
Team: Casework
Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home
Duration: Permanent
Reporting to: Head of Casework
Responsible for: Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses
Hours of work: 40 (5 days per week including lunch break)
Overview of the role
The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs. The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.
Internal relationships
All staff, volunteers and guests
External relationships
External service providers and partner organisations
Areas of responsibility
1. Advice and advocacy
· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively.
· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks
· Attending appointments with guests as needed and carrying out home visits
· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests
· Creating best practice guidelines to ensure consistency and accessible support.
· Working with colleagues to ensure acceptable workloads are maintained.
· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.
2. Internal liaison
· Building and maintaining working relationships with Caseworker colleagues.
· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.
· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.
3. External liaison
· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these
· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services
· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions
· Liaising with volunteers at both Night Shelters and Day Centres.
4. Women’s Night Shelter lead
· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.
· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.
· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.
· Maintaining all safeguarding and risk management protocols.
5. Monitoring impact and administration
· Collating statistics and outcome measurements of the casework service for both internal and external use
· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system
· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures
· Managing a small casework budget
· Proactively identifying areas for improvement and development of service provision
· Undertaking any other duties to aid the good running of the project, as required by the charity
6. Line Management responsibilities
· Line manages up to three Caseworkers, providing support, direction and accountability.
· Carry out annual appraisal, track training & development and oversee professional development.
Person Specification
Essential
· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups
· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs
· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care
· Ability to adopt an assertive approach when needed
· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits
· Up-to-date knowledge of the welfare issues and legislation affecting homeless people
· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support
· Knowledge of relevant support services available to homeless people, particularly in West London
· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress
· Ability to maintain good relationships with colleagues and external service providers
· Highly organised with strong time-management skills
· Ability to keep clear and up-to-date case records
· Proactively identifying areas for improvement and development of service provision
· Undertaking any other duties to aid the good running of the project, as required by the charity
· Ability to work independently and take the initiative to make important decisions
· Flexible and supportive team member with excellent communication skills
· Ability to adhere to and implement Health & Safety, HR and operational policies
· Understanding of and commitment to Equal Opportunities
Desirable
• Experience of working alongside volunteers
Other
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Digital Marketing Executive
Salary:£35,000 per annum
Contract:Permanent
Location:Hybrid: Working time split between your Home and our London Office
Hours of work:Full-time (35 hours per week)
Reporting to:Head of Digital Marketing
Every day, Premier, Europe’s largest Christian Media organisation, reaches people through e-mail, websites, podcasts, audio, news, fundraising and digital content that supports faith, discipleship and renewal.
The Digital Marketing Executive role is central to making sure that activity is delivered accurately, efficiently and on time.
Role Overview
The Digital Marketing Executive is responsible for the operational delivery and co-ordination of Premier’s digital marketing activity. Working closely with the Head of Digital Marketing, you will help ensure campaigns, digital fundraising activity, commercial advertising, outbound e-mails and website pop-ups are planned, booked and delivered to a high standard.
This role is ideal for someone who is highly organised, detail-focused and confident managing multiple priorities. You will work across Premier’s Digital, Commercial, Marketing, Fundraising and Content teams, helping to turn plans into well-executed campaigns that serve our audiences and support our mission.
Key responsibilities will include:
We are looking for someone with:
Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith
Ready to make a lasting Impact? Apply now!
Information for candidates
Why Join Premier?
Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!
Competitive salary and benefits package:
•Flexible working arrangements based on the requirements of the role
•25 days’ annual leave plus UK bank holidays
•Additional leave on your birthday
•Contributory pension scheme
•Life Assurance scheme
•Employee Assistance with online GP scheme
•Eye care scheme
•Enhanced Family leave and Pay
In addition we offer:
•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.
Application Process
•All applications need to be completed online using our recruitment system (linked from our adverts).
•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.
Premier exists to help people encounter God through media.


The client requests no contact from agencies or media sales.