It systems manager jobs

We are seeking a dedicated and compassionate Caseworker to join our Multicrime team based at our office in Basingstoke. This role is fully office based and regular travel throughout Hampshire will be required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Welcome Bonus: £500 on successful completion of probation period.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Make calls to offer support to victims of crime, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
• Work alongside and oversee the casework management of a small number of volunteer supporters
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff and the volunteer team to provide a seamless service to clients

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Want a job where your work genuinely matters every single day?

Join Leicester South Foodbank and play a hands-on role in ensuring people in your community have access to essential food and support.

About the Role

This isn’t just a warehouse role - it’s an opportunity to be part of something meaningful.

We’re looking for a practical, reliable, and team-focused Warehouse Assistant to help keep our operations running smoothly. You will be at the heart of everything we do - sorting donations, managing stock, and supporting deliveries to ensure food reaches people who need it most.

About You

We are looking for someone who:

• Holds a forklift licence

• Has a full UK driving licence and is able to drive vans

• Is comfortable carrying out physical work

• Is a strong team player with a positive, can-do attitude

• Is confident using basic IT systems

• Is reliable, organised, and able to work in a hands-on environment

About Us

Leicester South Foodbank is one of the largest foodbanks in Leicestershire, with a strong reputation for delivering vital support across the community.

We are passionate about helping people build better futures and working to lift individuals and families out of poverty. Our reach spans the region, supported by an extensive local network as well as national partnerships with organisations tackling food poverty.

We are recognised within the charity sector for our effective logistics and supply model.

Why Join Us?

If you are motivated to support your community and want to make a meaningful, tangible difference in people’s lives, we would love to hear from you.

The Society is looking for a new member of staff to develop, manage and coordinate the Make Your Mark in Volunteering Campaign. The Campaign Coordinator will provide project management and delivery of campaign events, training, communications, audience development, partner engagement and evaluation. They will liaise with and support the Make Your Mark Working Group, the wider Make Your Mark membership, community groups and external partners to ensure the implementation of inclusive volunteer programmes.

The Make Your Mark in Volunteering Campaign, is hosted by the Society and supported by the Make Your Mark Working Group.

Role: Make Your Mark Campaign Coordinator – 37 hours per week, fixed term to 31 March 2029, with extension pending further funding

Salary: £35,400 per annum

Pension: 10% pension contribution by the employer

Hours: 37 hours (five days) per week with flexible daytime working hours Monday to Friday, occasional evening and weekend work required with time off in lieu (TOIL) provided

Location: Hybrid at-home and in-person working based at the Society’s office at the National Museum of Scotland in Edinburgh, with some time in partner organisation offices, particularly Volunteer Scotland in Stirling. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.

Reports to: Make Your Mark Working Group; project managed by Sarah Pearce, Heritage Network; line managed by Jeff Sanders, Society of Antiquaries of Scotland; oversight group comprising Sarah, Jeff and Joanna Todd, Historic Environment Scotland

Probation: Nine-month probationary period during which time your skills and suitability for the post will be assessed

Find out more information on the Societies website.

How to Apply

Please submit a CV and a covering letter outlining how your experience, skills and knowledge meet the requirements (covering letter to be no more than two sides of A4) by the closing date to the Outreach Manager, Dr Jeff Sanders FSAScot.

Closing date: 11:59 PM (UK time) on 12 July 2026 

Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom during the week commencing 27 July 2026. Reasonable travel expenses can be claimed.

Applicants who are not shortlisted will be informed but unfortunately, no detailed feedback will be possible.

The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form – a link will be emailed to you with receipt of your application. Filling in this form is voluntary and the results are anonymous and are not used in the recruitment process.

About Barnabas Aid

Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.

Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.

There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview

The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team’s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team’s work.

Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners.
 

Key Responsibilities

Salesforce administration and systems support

• Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes.
• Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues.
• Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics).
• Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates.
• Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows

Administrative support to the Quality Director and team coordination

• Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders.
• Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent).

·Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently.

Research and special projects (Quality assurance, MEAL and learning)

• Undertake defined research tasks to support the Quality Team’s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails).
• Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes.
• Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation.

·Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team.

Pre-Committee Proposal Scrutiny

·Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring:

oProposals are internally consistent;

oProposed solutions credibly meet the identified needs;

oThe response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature;

oBeneficiary selection is conducted appropriately and can be justified;

oThe proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid’s project policies;

oRelevant harms have been considered and mitigated;

oA proportionate M&E approach is in place;

oPrudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified.

·In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors.

·Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee.

Post-Committee Follow-up

·Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc)

·Draft, for regional team’s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants.

Compliance, confidentiality, and continuous improvement

• Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied.

·Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate.

Other duties

The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
 

Person Requirement

Essential

·Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively

participating in its life and community. Committed to affirming and signing Barnabas Aid’s Statement of Faith.

·Educated to degree-level or equivalent, with strong administrative and systems experience.

·Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work

·Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines.

·Experience administering or providing ‘super-user’ support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards.

·Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records.

·Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences.

·Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders.

·Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently.

·Ability to produce clear reports/briefings and summarise research into practical recommendations.

·Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems.

·Discretion and good judgement when handling confidential/sensitive information.

Desirable

·Experience working in the charity, international development, or faith-based sector.

·Salesforce administration training/qualification (or equivalent CRM certification).

·Training in research methods, MEAL, data analysis, or quality/process improvement

·Experience in grants administration, governance support, programme/project support, or compliance-focused roles.

·Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events).

·Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope).

·Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes.

·Understanding of grants governance, restricted funds, and/or donor intent in a charity setting.

·Experience working in a distributed/remote team environment.

Personal Qualities

·Service-minded and collaborative; enjoys enabling others to do their work effectively.

·Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues.

·Curious and methodical; able to work independently on research tasks and present findings clearly.
 

How to Apply

Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.

Contract: Full-time , London 

Salary: £37,221 - £41,740 per annum

Closing Date: Monday 29th June 2026

Interviews will be held w/c Monday 6th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Senior Officer to join our Mass Participation & Events team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Senior Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.

About you

• Ambitious and organised individual with experience delivering successful marketing campaigns and mass participation fundraising events.
• An excellent communicator with strong copywriting, supporter stewardship and relationship management skills.
• Skilled at motivating supporters and delivering outstanding participant experiences.
• Confident managing multiple priorities, projects and deadlines across different teams.
• A collaborative team player who can also work independently and use initiative.
• Proactive, adaptable and confident using IT systems and databases.
   

What you’ll be doing

• Responsibility for the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
• Support the Sleep Out Manager in delivering the Corporate Sleep Out event by taking on responsibilities such as volunteer management and notes taking at project meetings.
• Support the Sleep Out Manager with annual planning and budgeting for the Sleep Out portfolio, including tracking against financial targets and managing our administrative and financial processes.
• Support the Events Manager to implement a strategy that maximises the income potential of the Sleep Out portfolio.
• Line manage, motivate and develop the Sleep Out Officer to empower them to achieve their best.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Senior Event Officer click ‘Apply’ now!

About the Role

Advice Giving

· Provide advice through telephone and webchat

· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities

· Supporting clients to use ICT to make their new Universal Credit claim

· Use Citizens Advice resources to find, interpret and communicate the relevant information to  clients

· Complete benefits checks when appropriate

· Research and explore options and implications so that clients can make informed decisions.

· Act for the client where necessary using appropriate communication skills and channels.

· Refer internally or to other specialist agencies as appropriate.

· Ensure that all work meets quality standards and the requirements of the funder

· Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

· Complete the required training to comply with quality assurance processes

Research and campaigns

· Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

· Keep up to date with legislation, policies and procedures and undertake appropriate training

· Read relevant publications

· Attend relevant internal and external meetings as agreed with the line manager

· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

· Use of telephony and IT equipment for multichannel delivery of advice services

· Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis

· Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service

· Demonstrate commitment to the aims and policies of Citizens Advice

· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues

· Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

Requirements

1. Recent knowledge and experience of the benefits systems, including experience of carrying out  accurate benefit check calculations in a professional setting

2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate

3. Experience of providing advice through telephone and web chat

4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them

5. Ability to interpret complex information and convey it in a way that is understandable to clients.

6. Good ICT knowledge with an ability to support clients with their online claim application

7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.

8. Assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to meet targets and excel against objectives.

11. Ability and willingness to work both on own initiative and as part of a team.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Harris Hill is delighted to be supporting the Augustinians in Britain in their search for a Business Executive Support Officer. The Augustinians are a Catholic religious order committed to serving communities through prayer, pastoral ministry, retreats, and charitable activities. This newly created role offers an exciting opportunity to support the day-to-day operations of the Province, helping to ensure that its administrative and organisational functions run smoothly.

Based at the Province’s offices in Suffolk, the role offers an annual salary of £30,000 for 25 hours per week, working from 9:30 AM to 3:00 PM.

This is a varied and hands-on position that combines secretarial, administrative, and operational responsibilities. You will provide support to senior leaders and Trustees, coordinate meetings and correspondence, maintain records and systems, and help oversee the smooth running of the Province’s activities and facilities. The role will also support the organisation’s communications, including maintaining websites and social media channels, promoting retreats and events, and ensuring that all communications reflect the values and mission of the Augustinians.

We are looking for an organised, calm, and personable individual with previous experience in administration, secretarial support, or office management. Strong communication skills, good customer service approach, attention to detail, and confidence using IT systems are essential. Given the nature of the organisation, it is important that the successful candidate is fully supportive of Catholic values and able to represent the mission of the Augustinians with authenticity and sensitivity. Ideally, applicants will be practising Christians with an understanding of the role faith plays in the life and work of a religious organisation.

To apply, please submit your up-to-date CV by 14 July 2026 at 11:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community.

A growing national charity is looking for a Business Operations Assistant to join them on an immediate temporary basis for an initial three month period, with the potential to extend.

Location: London, near Bank station
Salary: £16.48 per hour
Working pattern: Full time, 35 hours per week
Office attendance: 2 days per week
Start date: ASAP
Closing date: Monday 15th at 9am

This is a varied and hands on role offering exposure across the organisation and the opportunity to work closely with senior stakeholders. You will be part of a warm and supportive team, with a collaborative culture and strong sense of shared purpose. It is not a junior administration role and would suit someone confident working at pace, managing multiple priorities and supporting across business operations.

The role will support the smooth running of the organisation across operations, HR, governance and finance. Day to day duties will include:

• Managing shared inboxes and responding to enquiries via phone and email
• Processing incoming post and supporting office coordination
• Raising purchase orders, processing invoices and supporting expense reconciliation
• Supporting governance processes, including maintaining trustee records and key documentation
• Assisting with HR administration, systems and internal processes
• Coordinating internal activity including scheduling, meetings and events
• Providing high level administrative support to senior stakeholders
• Supporting operational projects such as office improvements and systems updates
• Liaising with internal teams and external suppliers to keep activity on track
• Ensuring all work is delivered accurately and in line with GDPR and confidentiality requirements

You will bring strong administrative or operations experience from a busy environment, with the confidence to manage competing priorities and work at pace.

You will be highly organised, detail focused and proactive in your approach. Experience supporting finance processes such as invoices and purchase orders would be beneficial, alongside strong IT skills and the ability to work with a wide range of stakeholders, including senior leadership.

If you are immediately available and looking for a varied role within a purpose driven organisation, please do get in touch.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Head of Security & Resilience

Location: London (Hybrid)
Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day

Lead Security, Resilience and Facilities Strategy

We are seeking an experienced Head of Security & Resilience to lead our cyber security, information security, business continuity, physical security, facilities management, estates, and organisational resilience functions.

This senior leadership role is responsible for protecting our people, assets, data, systems, and workplaces while ensuring the organisation remains resilient, compliant, and able to deliver critical services without disruption.

The Role

Reporting to the Director of IT & Business Services, you will develop and deliver an integrated security, resilience and facilities strategy aligned to organisational objectives and risk appetite.

You will provide strategic oversight across cyber security, business continuity, disaster recovery, physical security, facilities management and estates, ensuring robust governance, compliance and operational excellence. You will also lead enterprise risk management, incident response, crisis management and resilience planning across the organisation.

Key Responsibilities

• Lead the organisation's Security, Resilience and Facilities Management strategy.
• Oversee cyber security, information security, physical security, business continuity and disaster recovery.
• Manage estates and facilities services, including statutory compliance, planned preventative maintenance and contractor performance.
• Drive enterprise risk assessment, threat management and control assurance activities.
• Ensure compliance with relevant legislation, regulatory requirements and recognised security standards.
• Lead crisis management, incident response and resilience testing exercises.
• Manage key suppliers and third-party assurance arrangements.
• Provide strategic advice and reporting to senior leadership and governance forums.
• Develop high-performing teams and foster a culture of security, resilience and continuous improvement.

About You

You will be a proven leader with significant experience across security, resilience and risk management within a complex organisation.

You will bring:

• Extensive cyber security leadership experience.
• Strong knowledge of ISO 27001, NIST or equivalent frameworks.
• Experience of business continuity, disaster recovery and organisational resilience planning.
• Knowledge of Facilities Management and Estates, including statutory compliance and contractor management.
• Expertise in enterprise risk management, incident response and regulatory compliance.
• Strong stakeholder management skills with the ability to influence at Executive and Board level.
• Experience leading teams, managing suppliers and driving organisational change.
• The credibility and confidence to lead during major incidents and crisis situations.

What's on Offer?

• Opportunity to shape and lead a critical organisational function
• High-profile role with significant exposure to senior leadership
• Chance to make a lasting impact on organisational security, resilience and operational excellence

If you're an accomplished security and resilience leader looking for your next challenge, we'd love to hear from you.

Are you interested in using your administration skills to support teams that work with children and young people?

The Mental Health Support Teams  ( MHSTs) in the West locality team in North Cumbria are recruiting a Service administrator  for 30 hours a week due to the growth of the teams.

The teams work in schools offering low intensity Cognitive Behaviour Therapy to children and young people as part of an NHS contract.  

You will be working with the teams that cover Egremont, Whitehaven, Workington, Maryport, Cockermouth and Keswick. It is expected that you will be able to work from the service bases in Workington and Cockermouth on a weekly basis and the role will involve  attending regular meetings in Carlisle.

The successful candidate will be responsible for coordinating delivery of all administrative/ data functions across the service and ensuring that consistent processes are in place for finance, data and health & safety in line with contractual and Barnardo's requirements. 

You will implement new, and revise existing, systems for financial and data management across the service as required and prepare financial information dealing with, and checking income and expenditure, including payroll. 

Reporting to the Children's Services Manager you will support with designated work in terms of planning, development, projects, and business support tasks across the localities.

The post holder will be required to compile reports as required for presentation both internally and externally and support and work with the Regional Finance Team, Health and Safety Officer to ensure that all compliance requirements and targets are met/exceeded.  There will also be Line management responsibilities as designated and you will work with, and provide support to, the Children's Services Manager to ensure all compliance requirements are met

It is essential that you have:

• Excellent literacy and numeracy skills at a level that enables you to perform difficult calculations and produce reports
• Substantial experience of using IT packages particularly MS applications
• Experience of Health and Safety and premises/facilities management
• Experience of financial administration 

You must be:

• Able to work independently without direct supervision, demonstrating initiative when required.
• Able to delegate work effectively if applicable.
• Able to maintain strict confidentiality and work within data protection guidelines.
• Able to work effectively as a member of a team.
• Able to work in a thorough and systematic way, paying attention to detail.
• Able to communicate effectively with a variety of stakeholders.
• Able to prioritise own workload and meet tight deadlines.

Experience of formally line managing staff is advantageous, as this role will include directly line managing staff.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

As our Community & Events Fundraiser, you will play a key role in developing and delivering an engaging programme of fundraising activities. Working closely with the Head of Income Generation & Engagement, you will help grow income, strengthen supporter relationships and ensure events are delivered to a high standard.

Key responsibilities include:
• Developing and delivering a community and events fundraising programme to achieve income targets
• Building strong relationships with fundraisers, supporters and community groups to maximise engagement and retention
• Planning and managing a range of events including challenge events, special events and third-party activities
• Supporting participants to maximise their fundraising potential through excellent stewardship
• Identifying new fundraising and event opportunities, including sponsorship prospects
• Monitoring event performance, managing budgets and reporting on outcomes
• Maintaining accurate supporter data using CRM systems and contributing to reporting
• Representing the organisation at events, meetings and within the community

This is a varied, fast-paced role offering the opportunity to make a real difference to mental health support in the local community.

About you:

We’re looking for a motivated and organised individual who thrives on building relationships and delivering results.

You will ideally have:
• Experience in fundraising, events, sales or a target-driven environment
• Strong communication and storytelling skills, with the ability to engage a wide range of audiences
• Proven ability to manage projects or events from planning through to delivery
• Excellent organisational skills and the ability to work at pace
• Confidence in building partnerships and representing an organisation externally
• IT literacy, including Microsoft 365 and CRM systems

A passion for supporting mental health and a creative, proactive approach will help you succeed in this role.

About the organisation:
Mid and North East Essex Mind is a leading local mental health charity and part of the national Mind federation. We are dedicated to ensuring that no one feels alone by delivering vital mental health services across our communities.

We offer a supportive and inclusive workplace, with benefits including generous annual leave, flexible working, wellbeing support, training and development opportunities, and a strong focus on staff wellbeing.

Other roles you may have experience of could include:
Events Officer, Community Fundraiser, Fundraising Executive, Events Coordinator, Partnerships Officer, Income Generation Officer, Charity Fundraiser

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

The Operations Officer is a pivotal member of the team who will support the organisation to run its activities efficiently and effectively. As part of a small team, you will work collaboratively with most of the charity’s functions but in particular provide regular support to the SMT, finance, HR and fundraising teams.

Who we are:

WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.

Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.

The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society. We achieve our goals through our 3 flagship programmes:

- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.

- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges.

- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development.

The organisation is just over 10 years old and has enjoyed sustainable growth with an annual budget this year of circa £1.2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.

WasteAid currently implements programmes in The Gambia, India, South Africa and Uganda.

Purpose of Role

The Operations Officer is a varied role that helps keep the charity’s different functions running smoothly. Working closely with a small team a typical day can be a combination of regular tasks involving prompt and careful handling of incoming communications by email, post and telephone call, responding to invoices or payment requests and preparation of letters, contracts or reports. Other tasks such as recruitment support, staff onboarding, events and travel planning are less routine but may be part of your day as and when they occur.

Team co-ordinating

· Manage calendars and appointments, scheduling team meetings, appointments and events.

· Co-ordinate travel plans including booking transport, accommodation and supporting visa application processes.

· Attend quarterly Board meetings, taking minutes.

· Assist in the preparation and distribution of Board materials.

· Track charity assets and equipment, liaising with outsourced IT support as necessary.

HR Support

· Lead on fulfilment of recruitment campaigns, organising the recruitment pack, placing job adverts, handling applications, arranging interviews and tests.

· Issue contracts, contract variations, ensure signed records and references are filed.

· Prepare the induction of new joiners including introductory meetings and issuing equipment.

· Storing safeguarding records.

· Administer the charity’s HR filing system on SharePoint and the online HR management system.

· Keeping the charity organogram and staff profiles up to date.

· Logistic support for leavers, arranging collection of equipment.

Fundraising

· Work with fundraising colleagues to ensure that incoming communication is routed appropriately or responded to.

· Update records in the charity’s CRM system.

· Print and post written appeal letters.

· Logistics support for fundraising events, charity attendance at conferences, award ceremonies and trade fares.

Finance

· Handle incoming invoices and payment requests, obtaining authorisation from budget holders.

· Manage staff prepayment cards, topping up funds, issuing new cards and cancelling leavers’ cards.

· Prepare a bi-weekly payment run for international payments.

· Support the SMT with expense claims.

· Update the charity’s finance systems and file financial documents in SharePoint.

· Prepare Gift Aid claims, including utilising the charity’s CRM function.

Administration

· Manage personal and shared email accounts.

· Monitor and route incoming post.

· Answer incoming telephone calls, arranging a rota basis with colleagues.

· Preparing and issuing contracts, letters, reports or similar for signatures, including by Docusign.

· Keep all information confidential and comply with data protection and ethics legislation, including being up to date with GDPR requirements.

Other

· Ad-hoc procurement of goods or services as and when required.

· Comply with the charity’s policies and procedures.

· Occasional travel to charity meetings or events is required. Travel outside of the UK is unlikely.

· Any other reasonable duties as required.

Person Specification

Skills & Experience

This listing represents the full and ideal picture of the role. It is likely that not every strong candidate will be able to demonstrate all the listed attributes. If you feel that you can meet most of these qualifications, we encourage you to apply and give some thought as to how you might acquire any other necessary experience/skills after joining WasteAid.

Essential

· Experience in an administrative, operations, finance, HR or team coordination role.

· Excellent organisational skills and ability to manage competing priorities.

· Strong written and verbal communication skills.

· Good working knowledge of Microsoft Office, especially Outlook, Word, Excel and SharePoint.

· Ability to handle confidential information appropriately.

· Strong attention to detail.

· Comfortable working remotely and collaboratively with a small team.

Desirable

· Experience in a charity, NGO or international development organisation.

· Experience using CRM, HR or finance systems.

· Experience supporting recruitment, onboarding or governance processes.

· Understanding of Gift Aid, safeguarding administration or GDPR.

· Interest in waste management, circular economy, climate, environment or international development.

Personal Attributes

· A self-starter, enthusiastic, reliable and professional.

· Can-do attitude, taking a ‘hands-on’ approach to getting things done.

· Enjoys individual, team and collaborative working.

· Ability to work flexibly and know how to prioritise workload.

· Demonstrates a consistent high standard of work and attention to detail.

· Willingness to learn, confident to make improvement suggestions.

· Works with honesty and integrity and is aligned with WasteAid’s values.

Harris Hill is recruiting for a Head of Finance and Operations for this well-established Charity based in North London

• Location: North London
• Salary: to £65,000 per annum depending on experience  
• Hybrid working: 2 – 3 days a week is required at our offices.
• Working pattern: Flexible working hours, with home and office working
• Reports to: Chief Executive
• Direct reports: Senior Finance Officer 
• Key working relationships: Senior Management Team / Treasurer / Board of Trustees

Purpose of Role

The Head of Finance & Operations is a pivotal senior leadership role responsible for ensuring the financial sustainability, operational effectiveness and strong governance of the charity.

Reporting directly to the CEO and working closely with the Board of Trustees, Treasurer and Senior Management Team, the postholder will lead the charity's finance function whilst overseeing governance, risk, compliance, systems, facilities and business operations.

This is a hands-on role within a lean and ambitious organisation, requiring both strategic leadership and operational delivery. The successful candidate will play a key role in supporting organisational decision-making, strengthening infrastructure and ensuring the charity is well-positioned for future growth.

Key Responsibilities
 

Financial Leadership

• Lead financial planning, budgeting and forecasting processes
• Develop and manage cashflow, ensuring long-term financial sustainability
• Produce timely and accurate management accounts and financial reports for the CEO, Board and Committees
• Oversee the preparation of statutory accounts and manage the external audit process
• Ensure strong financial controls, compliance and fraud prevention measures
• Support the CEO, Treasurer and SMT with financial insight, analysis and scenario modelling
• Line-manage the Senior Finance Officer to ensure effective financial reporting and controls.
• Develop longer-term financial planning, cash flow and budgeting processes to help shape the future financial direction of the charity.
• Ensure adherence to financial policies, procedures, and fraud prevention controls.

Strategic Leadership & Organisational Planning

• Act as a key member of the Senior Management Team, contributing to organisational strategy and planning.
• Translate financial and operational data into clear, actionable insight.
• Support performance monitoring and organisational decision-making across the charity.
• Contribute to the development and delivery of sustainable growth plans.
• Drive a culture of continuous improvement and organisational effectiveness.

Governance, Risk & Compliance

• Lead the coordination of Board and Committee cycles, ensuring meetings are effectively planned and delivered.
• Oversee the preparation and collation of Board and Committee papers, working with SMT colleagues to ensure timely submission of reports.
• Maintain the governance calendar and ensure compliance with statutory and regulatory deadlines.
• Attend Board and Committee meetings as required, providing financial and operational insight.

Systems, Data & Information Governance

• Provide strategic oversight of the charity's systems, technology and data infrastructure.
• Lead systems improvement projects to enhance efficiency, reporting and user experience.
• Oversee the charity's CRM, finance systems and reporting platforms.
• Manage relationships with external IT providers and consultants.
• Act as the charity's Data Protection Accountable Person.

Operations, Facilities & Procurement

• Oversee office operations and facilities management.
• Manage supplier relationships and key service contracts.
• Lead procurement processes and ensure value for money across operational expenditure.
• Ensure operational policies, procedures and controls support effective service delivery.
• Support organisational resilience and business continuity planning.