Knowledge officer jobs in Harringay, greater london

The Soldiers' and Aviators' Scripture Readers Association (known as SASRA) is one of the longest-established Christian charities supporting the British Armed Forces. Under Royal patronage and working with over 70,000 soldiers, 30,000 RAF personnel and some 10,000 supporters of various types, we look to introduce members of the British Armed Forces to a practical experience of the Christian faith. 

We are now looking for home-based Regional Managers to help us engage with the Christian public across the UK.

The main function of Regional Managers is to bring before the Christian public the work we do taking the gospel of Jesus Christ and bringing a practical experience of the Christian faith to the young people of the British Army and Royal Air Force.

The Regional Manager will present in churches, manage a team of volunteers, establish and maintain strategic partnerships across their region, lead regional projects and events, and produce and curate a wide variety of content.

The aim is to stimulate and encourage prayer, financial support and volunteering in support and furtherance of the work of SASRA, always respecting the interdenominational nature of our ministry. You will shape and grow the fundraising activities in the region and meet with supporters.

You will have excellent organisational, verbal and written communication skills. You’ll also have experience of managing and motivating individuals or groups. Critically, you will possess the spiritual endowment to promote prayer and missionary interest for the Lord's work through the Association in HM Forces.

You will be home-based, but expected to travel inside your region on a regular basis, meeting with supporters and supporting organisations that are raising funds for SASRA

You will be responsible for raising our profile among the Christian community and generating significant levels of engagement with potential supporters of SASRA (both individuals and churches)

Some aptitude for, and experience of, pastoral work is desirable.

The role comprises:

· Engaging with the Christian public and speaking in churches to raise SASRA’s profile

· Liaising and co-operating with HQ staff, Scripture Readers, Advocates, Representatives, Members, Chaplains and Commanding Officers.

· Recruiting and organising teams of volunteers

· Arranging events for local supporters

· Leading the flagship event and other projects in your region

· Maintaining good relationships with all stakeholders

· Handling money and overseeing the accounting, costing, and billing of your activities

· Visiting and supporting Scripture Readers

· Staying in touch with veterans and members

· Producing and curating written, photo and video content.

Technical Capabilities:

You'll need some basic IT skills and a familiarity with social media, but training will be provided. Good spreadsheet or project management skills would be an advantage, as would any experience with producing marketing material and/or infographics.

Personal qualities required:

· Adept bible knowledge

· Appetite for travel

· Likes people

· Enjoys advocacy

· Self-motivated, disciplined

We can offer a competitive salary and entry into our generous stakeholder pension scheme. You should expect significant amounts of travel within the U.K. and therefore you'll need a full U.K driving license and your own car.

We welcome applications from veterans, and there is an occupational requirement for the job holder to be an evangelical Christian

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Networks Development Coordinator to support the development of our networks to create inclusive, dynamic and engaging communities at UCL. We currently have nine networks at UCL and the purpose of this role is to empower, train and support our students to host events, run campaigns and raise awareness. You will help broker new partnerships with charities and other student groups, facilitating our students to build communities and get the most out of their time at UCL. You will also take a leading role in coordinating history months and awareness days, working with our student communities. 

This role will also work closely with UCL's Equality, Diversity & Inclusion Team to oversee support and development of elected student EDI Reps who drive equality initiatives across the institution.

Do you have experience in supporting students from liberation communities? Do you have experience of empowering and training students or volunteers? If the answer is yes, then we want to hear from you. 

Our ideal candidate will have experience of supporting others to make meaningful change, experience of lobbying and campaigning as well experience of event management and facilitation. 

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for an Interim Head of Events to manage our existing events portfolio as maternity cover. You will be responsible for managing a range of well-established, high profile events including our flagship Annual Dinner which raises over £1.6M and is critical to our donor engagement, retention and income. You will ensure all our events run successfully, are organised to the highest standards and delivered with immaculate care and precision. You will manage a small team of two, providing guidance and support where needed. You will also work closely with our Marketing and Communications team to develop content and marketing for events.

You will join our Fundraising team, which is made up of 11 individuals working across a range of portfolios, including: trusts and foundations, institutional funding, major donor fundraising, individual giving and legacies, online matched funding campaigns, events, donor acquisition and engagement.   

You should have:

• Significant experience and a proven track record of event planning, coordination and delivery to an exceptionally high standard, within the non-profit sector.
• Experience of managing a small team
• Experience of managing budgets
• Experience working alongside Chairs, Trustees and/or Event Committees
• Exceptional organisational skills and attention to detail
• Strong written and verbal communication skills, able to communicate to a wide range of stakeholders.
• Ability to multitask, managing numerous priorities at the same time, to tight deadlines
• The ability to use your own initiative and to work under pressure. 
• Excellent interpersonal skills and the ability to develop and maintain good working relationships with colleagues at all levels and with senior volunteers
• A commitment and empathy to the work and values of World Jewish Relief.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
• Enhanced maternity & paternity pay
• Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
• Season ticket / travel to work loan
• Cycle to Work Scheme
• On Friday the office closes at 3pm
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:

· Why does this role appeal to you and how do you meet the criteria in the person specification?

Interviews will be held on Monday 27th April

Financial Controller sought for thriving youth charity

28 hrs per week, flexible

Salary £33k-£36k (£47k-£51k FTE) dependant on experience  

London W10

Job Description

This is a responsible position managing the accounts and payroll of a medium-sized West London youth charity. The role is central to maintaining the charity’s financial wellbeing and thereby enhancing opportunities for young people.

It is a part-time role, with plenty of flexibility. Working from home and coming into our office at least once a week, you can spread the weekly hours across 3, 4 or 5 days – whatever works for you. You’ll be working closely with the Treasurer, Chief Executive, Fundraiser and Programme Director as well as our HR Manager and Operations Manager, with whom you will share some admin support.

About us

As a leading London youth club, our work is challenging but very rewarding.

For over 40 years The Avenues Youth Project has provided a safe space for young people aged 8 to 18 to play, socialise, acquire and develop skills and receive advice and motivation.

In an area of north Westminster with plenty of social challenges, The Avenues is seen as a beacon organisation, hugely valued by our community and widely respected in the youth sector.

Our standards are high; we are recognised by Westminster City Council as one of three key youth hubs in the borough and, in 2024, were re-awarded London Youth’s prestigious three-year Gold Level Quality Mark, one of only nine youth organisations to hold this badge of excellence.

Our team is professional, hard-working and great fun to work with.

Each one of us is passionate about giving every child and young person the opportunity and support to make the most of their future, regardless of their background, and we apply the same principle to those who work at Avenues.

Role Requirements

· Manage day-to-day financial operations including accounts payable, accounts receivable/grants claims, bank reconciliations, general accounting functions.

· Perform monthly journals and reconciliation of balance sheet/control accounts, including accruals, prepayments, deferred income and fixed assets.

· Claim monthly the Gift Aid that has not already been collected through donation platforms.

· Produce timely and accurate monthly reports for budget holders to help them effectively manage their budgets, ensuring that spend is being properly tracked and allocated against programmes and grants/donations.

· Hold regular meetings with budget holders following the production of the monthly reports.

· Work with the CEO, Treasurer, Fundraiser and programme/operational budget holders where necessary to:

o Provide the Finance Committee with a monthly dashboard

o Co-ordinate the annual budget process, and produce quarterly financial forecasts.

o Manage cashflow projection

· Support the Monitoring and Evaluation manager with donor reports

· Liaise with the auditors throughout the audit process, providing supporting schedules and  grant documentation in support of the TB figures provided.

· Prepare the statutory annual accounts for review by the auditors.

· Manage payroll (30+staff), pensions and the allocation of project personnel costs. This includes liaison with the HR and programme managers to ensure the Employment Hero payroll system is processing HR information and timesheets correctly.

· Process improvement – work with key stakeholders to ensure that finance processes are fit for purpose and implementing change where improvements can/should be made.

· Ensure the Avenues has appropriate internal controls in place and is meeting all tax and audit obligations.

· Preparation and maintenance of a finance manual.

· Deal with general finance queries, both externally and from members of the team

· Co-supervise the finance and operations administrator

Person Requirements

· Accountancy qualification eg- ACA/CIMA/ACCA/AAT Professional Level or QBE

· Demonstrable experience of working in a similar role.

· Previous experience in the charity sector would be highly desirable although not essential.

· Good knowledge of QuickBooks system and proficient in the use of Microsoft Excel.

· Experience of process improvement and system implementation an advantage.

· Strong communication skills well versed in speaking finance with non-finance colleagues.

· Ability to adhere to deadlines

· Confident in holding self and others to account

· Ability to work to high standards, without needing detailed supervision

Avenues is an Equal Opportunities employer welcoming people from all backgrounds.

Avenues puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check. 

Are you a facilities professional who wants their work to genuinely matter? This is your chance to be the backbone of one of London's most impactful youth organisations — where the building you manage is the foundation for changing young lives.

Fight for Peace is looking for an exceptional Facilities Manager to take full ownership of our Academy in Royal Docks, East London — a vibrant, purpose-built space where young people aged 7–25 come to box, train, learn, and grow.

This isn't a role for someone who wants to sit behind a desk raising purchase orders. As our Facilities Manager, you'll be the person who makes the Academy hum, from keeping us legally compliant and structurally sound to leading capital projects, managing a network of contractors, and making sure every corner of the building reflects the ambition and energy of the community it serves.

You'll have real ownership. You'll have a say in the facilities budget, shape the annual maintenance plan, and play an active role in our team. When something needs doing, you'll have the authority and the trust to get it done.

What you'll be leading:

The Academy is a busy, multi-use space — and no two days are the same. You'll oversee everything from day-to-day maintenance and statutory compliance to major refurbishment projects (including an ongoing changing rooms development). You'll manage our cleaning team, oversee IT infrastructure, run our room hire offer, and work with the income generation team to grow commercial use of the space. Health and safety sits at the heart of this role — you'll be our lead on fire safety, EICR, legionella, asbestos, and everything in between, maintaining a compliance register that is always audit-ready.

Safeguarding is central to how we operate. You'll ensure the physical environment supports a safe and welcoming space for young people, and that every contractor who steps through our doors is properly vetted.

What we're looking for:

You'll bring solid, hands-on experience in facilities, estates, or building management — ideally in a community, education, or sports setting. You'll know your way around a PPM schedule, a compliance register, and a contractor negotiation. You'll be organised, dependable, and the kind of person who spots a problem before it becomes one.

Just as importantly, you'll believe in what we do. Fight for Peace was founded on the idea that every young person regardless of their background deserves the chance to fulfil their potential. The Facilities Manager plays a direct role in making that possible every single day.

The details:

• Salary: £37,000 – £40,000
• Hours: 37.5 hours per week, Monday to Saturday
• Location: Fight for Peace Academy, Woodman Street, London E16 2LS

A NEBOSH or IOSH qualification is desirable but not essential, we're more interested in what you've done than what's on paper. An enhanced DBS check will be required prior to appointment.

Fight for Peace is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

People Administrator

Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive

Contract type: Permanent, full-time

Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)

About the job role

An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.

You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.

Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).

About you

You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.

• You’re approachable, proactive, and always willing to help.
• You handle sensitive information with care and discretion.
• You’re confident using Microsoft Office and enthusiastic to learn new systems.
• You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, please see the attached Recruitment Pack.

To apply, please visit our recruitment page via the apply button.

Closing date: 6 April 2026.

Interviews: 15 April 2026.

Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.

 People and Inclusion Manager 

About ATLEU

Our vision is fair and free society in which no one is enslaved or exploited.

Our mission is to secure safety and justice for survivors of trafficking by using and reforming.

ATLEU is seeking a People and Inclusion Manager to help strengthen how we support, develop and manage our team. This is a hands on role where you will shape practical HR processes, support managers and help build a healthy, resilient workplace within a small charity working to secure justice for survivors of trafficking and modern slavery.

Working closely with the Head of Operations and colleagues across the organisation, you will ensure our recruitment, people processes and policies are effective, fair and aligned with our values. Alongside delivering strong operational HR, you will contribute to developing ATLEU’s people, culture and inclusion priorities in a thoughtful and sustainable way.

We actively encouraging those underrepresented in our organisation/sector to apply, including those with lived experience and those from global majority communities.

Please refer to the application pack attached for further info. 

Application Process

• The deadline for applications is 23:30 on Monday 6th April 2026. Applications received after this time will not be considered. 
• Please ensure that the cover letter: explains why you wish to work for ATLEU and in this role; explains how your skills and experience demonstrate that you meet the requirements for this role covers anything else you wish to highlight from the person specification and how it applies to you.
• Make sure you have included a contact telephone number or email address so that we are able to contact you easily and in confidence.
• Let us know of any reasonable adjustments needed during the recruitment process or in the role - we are happy to discuss how we can best support you.
• Candidates shortlisted for interview will be advised by close of business on Monday 13th April 2026. Interviews will be held within the week beginning April 20th, 2026. Candidates may be asked back for a second-round interview.

We are looking for a training and conference lead who will design and implement our training and
conference programmes. You will work with community organisations to understand their legal
needs and tailor the training to give advisers the tools they need to help their communities. You will
work with lawyers and legal advisers to develop resources and training that are practical, holistic and
comprehensive and delivered through a range of online and in person methods.
You will be passionate and enthusiastic about access to justice with a training and development
background. You will lead on the development of a new range of resources for the wider access to
justice community with a focus on housing issues. You will also work closely with other staff to reimagine
and represent existing content in new ways. As LAG is at the heart of the social justice
lawyering community, the successful candidate will work closely with our partner organisations

Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis.

The role:
As Director of Policy & Engagement, you will lead the organisation’s policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation’s work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns.

You will also oversee strategic external communications to support the organisation’s influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting.
 
This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders. 
 
You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation. 
 
The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration.

The person:
The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy. 

This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy  for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity.
​​​​​​​
This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life. 
 

We are currently looking for a Membership Marketing Manager to join our Audience Insights team on a full time contract.

The Membership Marketing Manager is part of the Audience Insights & Engagement team within the larger Audiences Division.

This is a pivotal role for a commercially astute, data-driven marketer who is passionate about audience loyalty. You are adept at translating complex data (from CRM, GA4, etc.) into compelling communication strategies that maximise retention, drive recruitment, and deliver significant financial growth for the Southbank Centre. Your compelling communication skills and leadership will ensure effective briefing and collaboration across all internal and external teams. You will be instrumental in achieving our ambitious membership growth target.

Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please navigate to our webpage to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Please Note: You will not be eligible to apply unless you hold the L2 Award in Instructing Cycle Training and have worked for 5 years in cycle training. If you do not hold this qualification your application will automatically rejected. 

• Lead the Trust’s strategic development work supporting our 2025–2035 strategic ambitions.
• Drive innovation across the Bikeability programme — including training guidance, evidence-based pilots, and digital learning products.
• Use your expertise as a qualified cycle training instructor to shape improvements to national training delivery.
• Support research, evaluation and evidence generation to ensure the programme remains future-focused and impactful.
• Represent the Trust at national forums, government meetings, conferences, and sector events.
• Manage development budgets, oversee project governance, and contribute to strategic decision-making.
• Ideal for someone with quality assurance experience, a strong background in qualification design and evaluation, and a proven track record of delivering innovative, high-impact projects.

We expect to hold interviews on either 10th or 13th April but we may do rolling interviews. 

Hours: 35 per week (full time)

Location: Home-based with regular travel across London.

Contract: Fixed term (until 31 March 2027)

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

About Citadel

Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.

About you

We are seeking to hire an outgoing, confident leader who is skilled and comfortable in building relationships and influencing people. You will be a dedicated, diligent person with experience of leading teams in the homelessness, housing or voluntary and community sectors and passionate about the role of the community in ending homelessness.

About the role

The successful candidate will provide supportive line management to six Coordinators working in North-East and South-East London. They will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.

Are you looking for a pivotal role which will shape the future of a CIC and Charity working on key challenges in housing, education and employment? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you! 

Kineara is looking for an experienced Communications Manager who can grow our fundraising potential and engage key stakeholders across the sector, while shaping and delivering communications and outreach campaigns that demonstrate our social value proposition and grow our support base. They will play a key role in helping Kineara grow our communications channels, increase audience engagement, expand our fundraising potential through data-driven campaigns and powerful storytelling; and build strategic relationships with existing and potential funders.

You will work closely with project managers and the Senior Leadership Team to shape communications around our key delivery areas including identifying how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding and data to shape impact storytelling and communications with existing and new stakeholders.

You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow within an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key specialisations, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation, you may have experience in curating digital content for charities; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of, or are ready to be part of, the strategic growth of a social organisation. 

Why us, now? Kineara is going through exciting changes as we rapidly expand our service user base and are opening up new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters or those living in temporary accommodation, working in partnership with housing services, private landlords, local authorities, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused team that takes care of each other. 

Why you? You are motivated by seeing people who have experienced marginalisation or vulnerability thrive and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working towards joint and shared ambitions.

Key Responsibilities 

Communications & PR 

• Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s presence across its wide audiences and expand its fundraising potential

• Manage digital content strategy for Kineara, including producing short from video content, promotional videos, infographics, interviews, thought leadership, impact storytelling, case studies etc. to grow Kineara’s digital and social media footprint 

• Work collaboratively with practitioners and the housing projects manager to regularly develop and publish information sheets, resources and content on Kineara’s website

• Plan and manage campaigns and petitions that influence policy and shape key decisions affecting our client group 

• Ensure consistent implementation of Kineara’s brand messaging across all organisational engagements, campaigns, and materials, in alignment with Kineara’s identity, mission, vision, and core values. 

• Develop and maintain strong relationships with journalists, editors, and media outlets to proactively promote Kineara’s work, including identifying relevant media opportunities, pitching compelling stories, responding to media inquiries 

• Work closely with IT and business managers to ensure smooth running of internal communications 

• Maintain and expand Kineara’s website and its functionality to meet the growing needs of the organisation 

Fundraising 

• Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work 

• Contribute to grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable 

• Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations. 

Impact 

• Work closely with Operations Manager and practitioners to embed outcomes, utilise and optimise frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services 

• Utilise CRM software such as Advice Pro to generate data-driven impact analysis and develop evidence-based communications materials for donors, funders and stakeholders

• Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders. 

Business 

• Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT) 

Person Specification 

With a strong alignment with Kineara’s values, you will be: 

• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders. 
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• A creative communicator with a strong awareness of current and emerging trends in the charity communications sector, who proactively develops innovative and effective ways to communicate charitable causes, drive engagement, and inspire support. 
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed. 
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
• Analytical and reflective, but with excellent time management and ability to work under pressure.

Experience and Skills 

We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
 

• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach. 
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
• Developing brands and brand awareness in line with organisational objectives 
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact. 
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events. 
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups 
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools 
• Managing communications/fundraising officers and external consultants

How to apply 

To apply for the role, please send an up-to-date CV and a cover letter (up to two pages). Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:  

• Why you wish to apply for this role   

• Your relevant experience, knowledge and skills, based on the person specification above.   

• What other qualities you have that you could bring to the role   

Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along.

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO