Lead jobs

EQUISS Caseworker

Reports to: Head of Advocacy and Safeguarding

Purpose of the Role

EQUISS is an independent organisation working to strengthen safeguarding, welfare and accountability across the equestrian sector.

Across the equestrian world - from riding schools and training yards to competitions and affiliated clubs - concerns about abuse, misconduct and unsafe practices have too often been difficult to raise, navigate or resolve. EQUISS has been established to help change that: ensuring individuals affected by harm are heard, supported and able to access clear and safe pathways for raising concerns.

This role represents the first advocacy caseworker position within EQUISS, playing a central part in establishing a new, independent support service for the equestrian sector.

The Caseworker will provide trauma-informed advocacy, guidance and practical support to individuals experiencing abuse, harm or misconduct within equestrian environments. The role will help individuals understand their options, access appropriate support and navigate reporting processes within sport and, where appropriate, statutory systems.

Working closely with the Head of Advocacy and Safeguarding, the Caseworker will help deliver EQUISS’s advocacy service and support line, ensuring individuals receive safe, informed and survivor-centred support.

As one of the early roles within a developing organisation, the Caseworker will also contribute insight from frontline casework to help EQUISS identify patterns, risks and systemic safeguarding challenges within the equestrian world, supporting the organisation’s wider mission to drive meaningful reform.

Key Responsibilities

Advocacy and Support

• Provide empathetic, trauma-informed support to individuals seeking guidance relating to abuse, misconduct or safeguarding concerns within equestrian environments
• Act as a single point of contact (SPOC) for individuals engaging with the criminal justice system, helping them understand processes, maintain communication with relevant agencies and access appropriate support throughout the process
• Listen to and respond to disclosures in a sensitive, survivor-centred manner while always maintaining professional boundaries, and ensuring clients understand the remit of the service
• Help individuals understand their rights, options and available pathways for raising concerns
• Support individuals to make informed decisions about next steps, while respecting their autonomy and choices
• Where appropriate, accompany and support individuals at face-to-face meetings, including meetings with organisations, safeguarding professionals or governing bodies, and provide advocacy support during interactions with police or court processes
• Maintain appropriate and supportive contact with individuals seeking assistance, ensuring clear communication and follow-up where appropriate

Case Management

• Manage a caseload of advocacy enquiries and support requests under the supervision of the Head of Advocacy and Safeguarding
• Conduct structured needs and risk assessments to understand the circumstances and support needs of individuals contacting EQUISS
• Maintain clear, accurate and confidential case records in line with organisational policies and data protection requirements
• Ensure individuals are appropriately signposted or referred to specialist services such as counselling, legal advice, advocacy organisations or statutory services where required

Safeguarding

• Identify safeguarding concerns involving children, young people or adults at risk and respond in line with EQUISS safeguarding procedures.
• Escalate safeguarding concerns to the Head of Advocacy and Safeguarding where appropriate, seeking guidance on complex or high-risk situations while maintaining confidence in managing routine casework independently
• Support the safe handling and documentation of safeguarding concerns, including gathering relevant information and assisting with referrals where appropriate.
• Maintain clear and confidential records of safeguarding decisions and actions taken

 

Partnership and Liaison

• Work collaboratively with relevant organisations and professionals where appropriate, including safeguarding leads within equestrian sport, statutory agencies and specialist support services
• Support individuals in navigating organisational processes where concerns relate to equestrian environments
• Help build constructive relationships with relevant safeguarding and welfare partners

Learning and Insight

• Contribute insight from casework to help EQUISS identify patterns, risks and systemic safeguarding issues within the equestrian world
• Contribute insight from casework and engagement with individuals to help inform EQUISS communications, campaigns and sector awareness work, supporting the organisation in highlighting safeguarding issues within the equestrian sector
• Support the development of organisational learning by sharing themes and insights emerging from advocacy work
• Assist the Head of Advocacy and Safeguarding in identifying areas where sector guidance or safeguarding training may be beneficial

Person Specification

Qualifications

Essential

• Safeguarding training at Level 3, or willingness to undertake Level 3 safeguarding training within the first six months of appointment

Desirable

• ISVA, IDVA or CHISVA qualification, or equivalent advocacy training.
• Additional training in trauma-informed practice, safeguarding or victim-survivor support

Where candidates do not yet hold an ISVA, IDVA or CHISVA qualification, EQUISS will support the successful candidate to undertake relevant advocacy or safeguarding training as part of their professional development.

 

Essential Experience

• Experience supporting individuals affected by abuse, safeguarding concerns or trauma within a professional setting
• Experience providing advocacy, casework or support within safeguarding, welfare, social care sport or related sectors
• Experience working with sensitive and confidential information
• Understanding of trauma-informed and survivor-centred practice

Knowledge

• Understanding of safeguarding principles relating to children, young people and adults at risk
• Awareness of barriers individuals may face when reporting abuse or misconduct
• Understanding of professional boundaries and safe information sharing

 

Skills

• Excellent listening and communication skills
• Ability to engage sensitively with individuals discussing difficult experiences
• Ability to assess needs, prioritise actions and manage casework effectively
• Strong organisational and record-keeping skills
• Ability to work independently while contributing to a collaborative team environment

Additional Information

• The role may involve occasional travel to provide in-person advocacy support, including attending meetings with organisations or statutory agencies, and accompanying individuals to police stations, court hearings or other relevant appointments where appropriate
• Some evening or weekend availability may occasionally be required
• The role requires an enhanced DBS check
• The postholder will participate in regular supervision and reflective practice
• The postholder must demonstrate a commitment to EQUISS’ values of safety, respect, integrity and inclusion

About EQUISS

EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.

Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.

As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.

Please note: There will be a requirement to travel for this role.

Employment package:

• 25 days annual leave plus bank holidays
• A personal pension plan provided through NEST after 3 months
• Private Healthcare insurance after successful completion of probationary period
• Reporting to Head of Advocacy & Safeguarding

About The Role

Reports to: The Clerk

Direct reports: Porters, Receptionist and Housekeepers

Place of work: The Hall (City of London)

You are required to live in (a one-bedroom apartment is provided on site for the Beadle and his/her partner/spouse).

Who We Are

Merchant Taylors’ Company is a membership organisation whose members share a passion for community, education and philanthropy. As a result, our activities span across London and the United Kingdom where members give their time and skills as well as donate to empower and progress charities, local organisations and schools. As a community body, we support our members by providing a rich atmosphere for them to grow and expand their horizons. To meet our ambitions, we provide an engaged and driven workplace for staff to reach their full potential.

Merchant Taylors’ Company began as a medieval organisation in 1327. Once linked to the tailoring industry, we are also a grand events venue with fascinating links to London’s history and civic life to this day. We blend together our unique history with an ambitious forward-looking plan to take us into many future centuries.

Our Vision

To be a flourishing Livery company that makes a lasting difference, improving lives through education and philanthropy.

How you add value:

The Beadle is a ceremonial position rooted in medieval history playing a key role as the outward face of the Company. You’ll support the Master, Wardens, and Clerk in the conduct of ceremonial occasions, including those away from the Hall. You’ll also be is responsible for coordinating all Health, Safety and Environmental activity. You’ll lead a team which prepares the Hall for events. You will be required to work adhoc outside of core hours.

You are expected to live on site at the Hall in a one bedroom flat. Our onsite flat is for the sole use of the Beadle and their partner.

Ceremonial

• Attend external events at venues including City Guildhall, Mansion House, and St Paul’s Cathedral
• Supervise all aspects of the management of the Company’s “Apprentices”, and the conduct of the Bindings and Admissions ceremonies in liaison with the Membership Officer and Communications Manager and maintain oversight of the publications offered to new Freemen or Apprentices
• Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London
• Oversee the maintenance of the Company’s Robes and Badges
• Act as an imposing and diplomatic Toastmaster when required
• Be fully conversant with the programme of all Company activities, both within and outside the Hall on a day-to-day basis to advise the Master and Clerk, and other members of the Company, keeping the Catering Company informed as appropriate for meal planning

Security

• Be the first responder for any alarms raised or security breaches at the Hall.
• Continually work alongside the Company Surveyor to ensure the safety of the Hall, its contents, employees, and visitors

Health & Safety

• Be the Health & Safety Emergency Co-ordinator, and fulfil all the responsibilities, including record keeping, working closely with the H&S Advisor on this
• Maintain and co ordinate the Training Matrix on the dashboard ensuring all training is up to date. Organise external trainers to the hall for the specialist training
• Complete accurate and timely accident/incident investigations reporting to the HSEC and the Company.
• Take full ownership of all risk assessments, ensuring they are completed, reviewed, and updated regularly, reporting any concerns to the Health, Safety Environment Committee
• Through close and regular personal inspection and monitoring, ensure the highest standards of Hall presentation, keeping a Defects Book and insisting on thorough hygiene and cleanliness throughout the Hall.
• Communicate any health and safety concerns to staff in a timely fashion, avoiding panic and provide clear instructions as and when needed
• Ensure that health and safety issues/concerns are dealt with swiftly
• Ensure H & S inductions are carried out for all new staff

External partners/affiliates

• Be familiar with City Police and Corporation officials on official matters
• Maintain regular contact with City churches prior to Company Church Services
• Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London
• Outside core operating / working hours
• Respond to the Fire and Security alarms
• Respond to the Digitrack fridge alarm system, notifying the Facilities Manager if a fault is identified and immediate action is needed.
• Facilitate weekend access for contractors undertaking planned maintenance works, liaising with the Company Surveyor on planned works
• Check heating system/s during period of excessive low temperatures
• Check the basement drainage for flooding during period of excessive rainfall

Team Management

• Responsible for the day-to-day management of your direct reports, which includes (and not limited to) wellbeing, recruitment, health and safety, regular feedback, quarterly check-ins and training.
• Hold regular team meetings and briefings to update the team on Company and Corporate events and all other relevant information.
• Ensure that team communication is open, two-way and always respectful
• Be a model example of the service delivery you expect from your team.
• Recommend and encourage measures for improving work procedures and team performance
• Take responsibility for training and development of your team
• Delegate, manage and distribute the workload amongst those you manage
• Make sure that your direct reports are always GDPR compliant

Other duties

• For Court members, be helpful in the coordination of the use of Court bedrooms, transport arrangements and the onward billing of the same
• Ensure correct layout of rooms for Court and Company Committee meetings, and for all Company Events involving ceremony
• Assist with inquiries from the public, liaising with the Events team, including arranging guided visits to the Hall
• Attend at, and report to staff meetings as appropriate
• Occasional evening presence at Company functions, and very occasional travel to schools and elsewhere in the UK.
• Undertake watering of plants during prolonged dry periods, including weekends.
• Purchase Merchandise and carry out annual stock audit

 The qualities you bring:

• Experienced in managing H&S 
• NEBOSH  - General certificate plus
• Minimum of 5 GCSEs including minimum grade C (or equivalent) in English and Mathematics
• IT proficient
• Have excellent interpersonal skills, with the ability to communicate with a variety of different people
• Be a good listener and relay information to other staff members in a concise and clear manner
• Have a willingness to continually learn new skills
• Have excellent leadership skills
• Able to remain calm in unprecedented situations

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Us

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary 

This role will increase awareness and understanding of the criminal justice voluntary sector operating within across the Midlands area. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of, and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 

1. Duties and key responsibilities 

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the Midlands, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 
• Understand the work of local and regional voluntary sector infrastructure organisations in a geographical area to identify and increase partnership working and collaborative approaches to strengthen the support offered by Clinks, 
• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 
• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.
• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 
• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 
• Work alongside the Area Insights and Impact Officer to capture the needs of the sector to influence and inform future activity. 
• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.
• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.   
• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 
• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships 

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 
• Provide representation at various meetings, both internally and externally with partners and stakeholders.
• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 
• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities   

• Represent and be an ambassador for Clinks 
• Work to support the mission, ethos, and values of Clinks 
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 
• Support and promote diversity and equality of opportunity in the workplace 
• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the Midlands area
• Relationship building and management with a range of stakeholders and networks. 
• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 
• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 
• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload. 
• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 
• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.   
• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.   
• Convening meetings, arranging and chairing events both in-person and online. 
• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 
• A collaborative approach to working with colleagues but also able to work alone. 
• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 
• The criminal justice context and related policy. 
• Understanding the role of national and local infrastructure organisations 
• An understanding of the Midlands geographical area 

Personal attributes and other requirements

• Able to travel extensively across the Midlands area with occasional travel across England and Wales. 
• Able to work evenings and weekends and stay away from home overnight where necessary. 
• Work well as part of a small team and independently, with a flexible approach to work. 
• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  
• Commitment to the values and ethos of supporting people in the criminal justice system 

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The varied and rewarding role involves delivering trauma-informed, one-to-one educational support to adult victims of domestic abuse.

Working collaboratively with our IDVA (Independent Domestic Violence Advisors), you will help ensure that support is safe, inclusive and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships and move forward with dignity and hope.This role will also involve delivering our empowerment and recovery groups for those who have experienced domestic or sexual abuse. 

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. 

This is a 12 month fixed term role and may include evening and weekend work when required. 

Key Responsibilities

• To provide 1:1 support for medium risk clients who have previously been supported by our IDVA team.
• Deliver structured, evidence-based and trauma-responsive group programmes for victims/survivors and individuals who have used harm. 
• Contribute to joint safety and support planning alongside IDVAs. 
• Monitor and respond to safeguarding concerns in with organisational practices. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.  
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights. 
• To provide signposting and onward referrals to patients. 
• To provide ongoing specialist advice and support around Domestic Abuse (DA). 
• To provide training to multi-agency partners on understanding, recognising and responding to DA. 
• Develop good working relationships and liaise with outside agencies where needed.   
• Keep accurate records of all referrals received and of work done with or on behalf of service users.  
• Work flexibly and manage your own schedule, including evening work on a rotational basis to meet the needs of those unable to access support during working hours.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Domestic Abuse Practitioner- Accommodation

JOB TITLE: Domestic Abuse Parenting Support and Group Facilitator

SALARY: £ 28-30K  

RESPONSIBLE TO: Accommodation Manager

HOURS: 37.5 flexible working between hours of 8am – 6pm 

Monday to Friday

Annual Leave: 30  days pro-rata + Bank Holidays

Pension: 6% employer’s contribution 

Health Benefits: Health Care Cash Plan  

Employment Mental Wellbeing Scheme 

Flexible working hours according to the needs of the project.  Evening and weekend work as required.  Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the CEO. 

The post is based within Pennine Domestic Abuse Partnership (Pdap)

N.B. The organisation refers to the Pennine Domestic Abuse Partnership.

Overall Objectives

To support women who have been subjected to domestic abuse, ‘so called’ honor-based abuse and or forced marriage to navigate the barriers faced in their journey to recovery.

To provide holistic and trauma-informed support to women residing across Pdap’s refuge services who have experienced domestic abuse. The post will have a strong emphasis on supporting empowerment through one to one and group-based activities. This role will deliver targeted interventions, facilitate group activities that promote confidence and self-efficacy, and provide flexible, ad hoc support to a small caseload of women.

The successful applicant will embody the Pdap values and keep the client at the heart of everything they do.

Particular Tasks of the Postholder

The postholder will provide client-centred support and advocate for victims of domestic abuse by;

1. Providing bespoke 1 to 1 support sessions:

• Provide one-to-one support tailored to the needs of women affected by domestic abuse.

• Help women rebuild post-abuse.

• Complete support plans with women to ascertain their needs and work with them to achieve their goals

• To support women to access housing and other key services

• To ensure women have the means to live independently including support to access finance and education

2. Facilitating Group Activities

• Alongside the wider DAP team to design and facilitate a regular programme of group activities aimed at building confidence, skills, and emotional wellbeing.

• Promote peer support, personal development, and recovery through workshops on topics such as self-esteem, healthy relationships, assertiveness, and life skills.

• Encourage participation and co-production by involving women in planning and leading group sessions where appropriate.

3. Individual Support

• Hold a small, manageable caseload and provide responsive, ad hoc support as needed.

• Conduct holistic, trauma-informed assessments, support plans and safety planning.

• Empower women to make informed choices and access relevant services (e.g. legal, housing, benefits, health).

• Advocate on behalf of residents where necessary to ensure their rights and needs are met.

4. Partnership and Safeguarding

• Work closely with external agencies (e.g. social services, schools, health professionals) to ensure coordinated support.

• Proactively contribute to multi-agency safeguarding and risk management procedures.

• Maintain accurate records and case notes in line with organisational policies and confidentiality standards

• To adhere to defined service standards and accreditation frameworks and remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice

Organisational Development

· To ensure the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of services

· To participate in, and support organisational policy development and implementation

· To embrace Pdap’s approach to continuous improvement

Internal and External Liaison and Engagement

· To promote Pdap ethos and values across the organisation

· To liaise with other agencies on behalf of clients, the organisation and volunteers

and represent the wider complexities of those experiencing domestic abuse

· To represent Pdap operationally where required.

· To develop and maintain good positive working relationships with relevant agencies and professionals

· To attend and participate positively in relevant meetings, training, supervision and annual appraisals.

Other

· To work as part of a team to ensure the health and safety elements of the accommodation are undertaken

· To undertake other related duties required by your manager, the Senior Leadership Team and Board of Trustees

· To keep up-to-date with national and local government decisions, policy and agendas pertinent to domestic abuse and Pdap, implement this learning to develop services and enhance the work Pdap carry out, also disseminate learning, knowledge and awareness to colleagues

· To undertake all other reasonable tasks requested by the senior leadership team

· To take part in Pdap out of hours on-call rota

 It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time

Person Specification Knowledge

You will be required to:  

Essential:

• Minimum 2 years experience  of working with vulnerable adults or children.

• To have demonstrable safeguarding experience and be willing to undertake an enhanced DBS.

• Knowledge of the impact of domestic abuse women

• Minimum Level 3 qualification or substantial relevant experience in a related field with additional proof of continuing professional development

• Strong interpersonal skills and the ability to build trust and rapport quickly.

• Ability to work independently and as part of a team.

• Understanding of safeguarding and child protection procedures.

• Strong organisational, report writing and communication skills, both written and in person

• Knowledge and experience of working with women and children from different backgrounds and a commitment to equitable practice.

• Experience working in partnership with key organisations relating to safeguarding and multi-agency working

Desirable:

• Relevant qualification (e.g. social work, psychology, health and social care, IDVA training).

• Experience delivering group work or educational sessions.

• Can speak one or more of the community languages within Kirklees

• Experience working with children or families in a domestic abuse setting or within the community

• Knowledge of trauma-informed approaches and strength-based models.

• Knowledge of case management systems

Additional Information:

• An enhanced DBS check will be required for this role.

• A full clean driving license is required for this role

• Occasional evening or weekend work may be required.

• Ongoing training and professional development will be provided.

Every purchasing decision across Alzheimer's Society has the potential to deliver better value, stronger compliance, and ultimately more impact for people affected by dementia. As a Procurement Officer, you'll be one of a team of the operational experts who makes this happen. Supporting colleagues across the Society to navigate procurement with confidence, building the relationships that drive understanding, and using data to identify opportunities that protect resources and unlock savings. 

About the opportunity 

As Procurement Officer within our Finance & Assurance directorate, you'll be part of an agile, flexible team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your procurement expertise meets meaningful impact, where your ability to engage colleagues and drive understanding directly enables us to focus on what matters most: transforming lives affected by dementia. 

In this role, you'll provide hands-on procurement support to colleagues across the Society, helping them navigate contracts, suppliers and purchasing decisions. You'll implement our procurement strategies at an operational level, ensuring contracts are delivered with quality and on time. Working collaboratively with Finance, Legal, Risk and Audit colleagues, you'll develop and manage contracts, maintain supplier relationships, and collect the financial data that helps us understand procurement performance. Crucially, you'll engage widely to build understanding of procurement policies, making compliance accessible rather than burdensome, and fostering a culture where best practice becomes the natural way of working. 

You may also have the chance to line manage a Procurement Assistant, developing their capabilities while role-modelling the high-challenge, high-support culture that drives our team's success. 

About you: 

You're an experienced procurement professional who understands that operational excellence comes from making procurement easy for colleagues to get right. You know how to balance rigorous processes with practical support, and you're skilled at engaging people at all levels to improve how procurement works. You're as comfortable analysing spend data as you are explaining contract requirements or building rapport with suppliers. 

You'll have: 

-  Experience driving efficiencies and cost savings through supporting the design and implementation of procurement plans in large organisations. 
- A track record of improving understanding of and engagement with procurement across diverse audiences to boost compliance and effectiveness. 
- Experience of contract development, management and negotiation, with knowledge of the procurement landscape and relevant legislation. 
- Good relationship-building skills with experience working across multiple business areas and with colleagues at different levels, particularly those in financial roles. 
- Excellent communication and influencing abilities, able to engage effectively with internal colleagues and external suppliers alike. 
- Some experience working with finance systems and processes, or in a financial environment, with an interest in the dementia landscape and its procurement implications. 

What you’ll focus on:  

-  Implementing our procurement strategies operationally, ensuring quality contract delivery while building understanding and compliance across the Society. 
- Forming strong relationships with colleagues at all levels to provide expert procurement support that makes purchasing decisions clearer and easier. 
- Collecting and translating financial and procurement data into reports that demonstrate impact and spotlight opportunities for better value. 
- Managing supplier relationships and developing contracts that protect the Society's interests while collaborating across departments for appropriate oversight. 
- Building effective relationships with colleagues to improve value for money and/or drive efficiencies, particularly with colleagues in financial roles. 
- Taking personal ownership of monitoring your work's progress and impact, while supporting the team's efforts to track overall procurement performance. 

Can you see yourself as the procurement partner who turns policy into practice through effective relationship building and clear guidance? Are you ready to combine operational rigour with authentic engagement to drive both compliance and efficiency? Can you bring technical procurement knowledge and people skills to ensure every pound is spent wisely in our mission to end the devastation of dementia? 

Important Dates 
The deadline for applications is 23:59 on 17th March 2026. 
First-stage interviews will take place on Monday 30th March and Tuesday 31st March.
Second-stage interviews will take place on 14th and 15th April.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.

The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.

This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire. 

Job Purpose

Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.

The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.

The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity. 

Key Responsibilities

1. Community Engagement & Relationship Building

• Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
• Act as a liaison between the football club and the local community.
• Promote inclusion and diversity through outreach to underrepresented groups.

2. Programme Development & Delivery

• Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
  • Education
  • Health
  • Inclusion
  • Football Development 

3. Staff and Volunteer Management

• Recruit, train and manage staff employees and volunteers who represent the Trust.
• Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.

4. Monitoring, Evaluation and Reporting

• Track the impact of community programmes using required and appropriate metrics and key performance indicators.
• Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
• Ensure compliance and governance with safeguarding, health and safety and data protection policies.

5. Marketing & Promotion

• Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
• Represent the Trust at community events, matchdays, and public forums.

6. Fundraising & Grant Management

• Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
• Build partnerships with sponsors, local businesses and charitable foundations.

7. Club Integration

• Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
• Manage the efficient coordination of player appearances and community involvement on behalf of the Club

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

Essentials

• Strong experience in community development, sport development and youth engagement.
• Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
• Experience with grant funding processes
• Experience of developing organisational strategy within the sporting or charity sector
• Experience in partnership working with schools, councils, charities
• Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
• Monitoring & evaluation skills – ability to track KPIs and write impact reports
• Budget management experience
• Confident IT skills, including use of Microsoft Office and database software
• Valid First Aid and Safeguarding qualifications (or willingness to obtain)
• Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
• Understanding of health inequalities and barriers faced by children and families
• Understanding of equality, diversity and inclusion within community delivery
• A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
• Strong commitment to high-quality, values led delivery
• A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
• Willingness to work flexibly, including evenings and weekends
• Enhanced DBS clearance
• Degree or equivalent qualification, or demonstrable relevant professional experience.

Desirables

• Experience working in a football foundation or Trust
• Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
• Valid First Aid and Safeguarding qualifications (or willingness to obtain)
• Event planning or matchday coordination experience
• Recognised sports coaching qualifications
• Youth Mental Health First Aid
• Leadership skills within a community or education setting

Abilities/Skills/Knowledge:

• Committed, enthusiastic and passionate about Luton Town Football Club.
• Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
• Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
• Demonstrate good listening skills and have the ability to resolve issues where appropriate.
• Ability to multi-task whilst maintaining priority efficiencies.
• Focused on achieving Club, departmental and individual success.
• Willing to follow and promote the philosophy of the football club.
• Be an ambassador for the Club presenting the Club in a positive image at all times.

SAFEGUARDING STATEMENT

The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.

The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.

EQUALITY STATEMENT

The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.

The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.

Project Manager, Policy Fellow

Terms: full time; 3 year contract
Salary: £36,400-46,000
Location: Remote working, option to use co-working space.  There will be requirements to travel internationally.
Start Date: As soon as possible
Reports to:  Programme Manager, Senior Policy Fellow, Dr Chiara Cervasio

Please note:  Applicants must have the right to work in either the UK, Italy or Germany and be either currently located in one of these countries or prepared to relocate prior to commencing employment.  In this case, BASIC is not providing any relocation assistance and is unable to sponsor VISAs.

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.

For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.

BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.

What We Offer

• Competitive salary with room for growth

• 30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period

• Employer pension contributions of 5% (above the national minimum)

• Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours

• Remote working with option to use co-working space

• 1-2 all-staff in-person team away day per year, as well as other in-person working opportunities

• Opportunities for professional growth and development

• Excellent team culture built on respect, openness, and inclusion

The Role

The Project Manager is an adept and organised professional, esteemed within the nuclear policy community for their level. Responsible for overseeing a discrete package of work, they must demonstrate a clear understanding and alignment with broader programme goals, strategies, and objectives. The role will report to the Programme Manager.

Taking charge of project deliverables, the Project Manager will navigate the entire project cycle, from generating fundraising ideas to developing them further and building knowledge of funding relationships. The role will also include deputising for the Programme Manager during periods of absence, ensuring continuity of delivery, external engagement, and team support as required.

The Project Manager will take responsibility for the South Asia portfolio under the Responsibilities and Global Governance (RGG) Programme. The RGG Programme works to strengthen global security by supporting the development of responsible governance frameworks for weapons and dual-use technologies in cross-cutting operational domains. Under the South Asia portfolio, the RGG Programme has facilitated research and dialogue with the Indian and Pakistani nuclear policy communities with a focus on regional crisis prevention, management, and de-escalation practices.

The Project Manager should possess a solid understanding of global security and conflict resolution and a deep understanding and demonstrable knowledge of military security dynamics in South Asia, coupled with a proven ability to design and execute high-quality project management and research. The ideal candidate is an established researcher with a specialisation in nuclear weapons issues and South Asia. As the candidate will be expected to facilitate India-Pakistan nuclear dialogues, it is important that they will show an ability to engage impartially with all parties.

It is expected that the Project Manager will have solo authored, policy relevant, publications. The Project Manager should possess the skills to expand their network in their area of specialisation, benefiting BASIC, and be capable of line managing other team members within their project. 

This role necessitates a formal project or programme management qualification – BASIC will provide the Project Manager with such training and qualifications if they do not already possess one. The Project Manager will collaborate with their line manager to identify a professional development plan, closing skills gaps and aspiring to become an internationally respected leader in their field.

Key Responsibilities

1. Project Delivery

Applicants will need to be able to demonstrate the ability to:

• Manage project timelines, budgets, and reporting requirements

• Line manage, mentor/coach, and provide pastoral care for the project team: policy fellows, project assistants and interns

• Write high-quality, policy-relevant research reports, op-eds and briefings

• Organise international roundtables, workshops and other events with track 1 and 2 participants

• Manage relationships with stakeholders and build BASIC’s network and reputation

• Independently represent BASIC at international meetings

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Develop a project, by independently and confidently scoping funding opportunities

• Liaise with the Programme Manager on funding priorities and opportunities

• Manage projects with minimal day-to-day manager input.

• Develop new and existing relationships with funders

• Write and edit funding applications

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Collaborate with various stakeholders including international partners to build strong relationships.

• Facilitate dialogue and cooperation among diverse stakeholders.

• Promote our / their work confidently and internationally 

• Confidently use online social media platforms, and if possible, press contacts

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Person Specification:

Essential:

• Educated to Master’s level – or demonstrate the equivalent in work experience

• 5+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues

• Demonstrable knowledge of South Asian military security issues

• Passion and commitment to our organisational mission of promoting dialogue to advance global security

• Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting

• Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function

• Excellent analytical and methodological skills, and an organised approach to research

• Well-developed interpersonal skills, including evidence of working successfully as part of a team

• Track record of previous fundraising experience and success

• Strong track record of publications, including policy-relevant ones

• Experience organising policy roundtables and workshops

• Willingness to travel internationally including to India and Pakistan when required

• Strong organisational skills and an eye for detail

• Good personal network in their research area

• Previous line management experience

Desirable:

• Educated to PhD’s level
• Formal programme/project management qualification

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

Do you

· Enjoy supporting individuals and groups to think creatively about generosity and giving?

· Have a passion to see generosity overflow throughout communities across Cumbria?

· Want to be part of an exciting team working across different contexts and traditions?

The Diocese of Carlisle is looking for a

Giving Advisor to join our Head of Stewardship and Local Ministry Finance and wider Diocesan team to work with parishes across the whole of the Diocese of Carlisle to help facilitate growth in generosity and giving.

For full details and an application pack, please visit our website.

This position has been funded through the Church of England National Giving Strategy. Current funding for the role is secured until the end of 2028. The successful candidate(s) will receive additional support and resources through the National Stewardship Network, as well as annual conferences and regular training.

Specific experience in fundraising, stewardship or working within a church context is not needed. We are looking for someone with a passion for the role and the right transferable skills.

We are open to applications from people seeking full time or part time work.  The annual salary for the role is £31,795 FTE per annum (pro rata), plus 15% pension contribution.

Applications need to be submitted by 12 noon on Wednesday 15th April and those applying should be available for interview on Tuesday 28th April in Penrith.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.  

As a RISE Advisor working on our RISE programme you will be a fundamental part of our team, supporting the delivery and the development of the service. The service provides a range of trauma-informed and person-centred one to one and group support to victims and those who have harmed aged 15 and above. We provided focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking to access education, training, employment or volunteering.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role will be on a 12 month contract and can be based in Devon, Wiltshire or Gloucestershire. It may include evening and weekend work when required.

Key Responsibilities

• Triage and assess service users to consider their suitability for the RISE Service.
• Utilise a trauma informed approach to help people return to or access ETE.
• Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
• Work with a diverse client group, creating bespoke action and support plans for each individual.
• Facilitate group support sessions in addition to one-to-one support.
• With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
• Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
• Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
• Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users.
• Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
• Work closely with the service manager to develop the service, supporting its ongoing growth and expansion.
• Record all contact with service users and abide by confidentiality requirements.
• Record and monitor data to enable the service to be fully evaluated.
• Work closely with the services across FearFree, developing close working relationships and supporting people who may be accessing support from our other services.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.

About us

Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it.

Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.

About you

The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 12pm, Friday 10 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.