Living levels volunteering coordinator jobs

The Counselling Outreach Worker is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This part-time role will shape the Wellbeing Hub's provision to Black communities, expanding equitable access to culturally-appropriate support.

As Outreach Worker, you will work closely in partnership with community organisations to ensure relevant, de-colonial approaches, including maintaining a delivery partnership with Black Psychotherapy. The main working site is a community centre in SE5, and the community outreach work involves regular travel across the borough. You will play a vital role in building community trust, ensuring that we are creating routes into the service and continually seeking and implementing feedback.

We are seeking a community-based worker who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative.

The role will involve:

• Maintaining a live engagement strategy and actively reaching out with physical presence to grassroots organisations, faith groups, community centres, cultural associations, and spaces for people experiencing difficult situations including e.g. food banks and advice/advocacy organisations
• Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice

This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 13th September (11:59pm)

Likely interview date: Week beginning 28th September 

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

South East London Mind is looking for a Group Activities Facilitator, in our new Southwark Wellbeing Hub (SWH), to lead an exciting new programme of groups and activities across Southwark. The Group Activities Facilitator will create opportunities for people with mental health needs to connect with others who understand their experiences, gain practical tools and information, and build resilience. This role is an opportunity to make a meaningful difference by ensuring Southwark residents have access to the support and community they need to thrive.

You will be a highly skilled facilitator with good knowledge of mental health and experience supporting people with mental health problems. Your exceptional organisation skills will support the successful delivery of the project and ensure that it is evaluated effectively.

As the Group Activities Facilitator, you will coordinate and facilitate a programme that brings group activities to community spaces across the borough. You will work in partnership with other delivery organisations and community facilitators, helping people feel more connected to the people and resources around them. This will include developing and refining a structured programme and continuously building on feedback.

What you'll be doing:

• Developing and overseeing the safe delivery of a flexible programme of short-term groups to support wellbeing
• Partnering with a variety of organisations and venues to ensure the programme covers a range of needs
• Managing the day-to-day operations of activity delivery, including group & venue bookings and relationships with delivery partners
• Jointly managing a co-production group including service users and local partners to plan programme priorities
• Supporting service users, addressing concerns and encouraging participation, and providing information about upcoming programmes
• Connecting to the wider community to encourage sustainable participation and longer-term options for service users

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 6th September (11:59pm)

Likely interview date: Monday 14th September

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Join Age UK Croydon and help older people remain independent, connected and well within their community. We are looking for a Personal Independence Coordinator to support individuals over 50 across Croydon to maintain their independence, improve wellbeing and access health, social care and community services. Working alongside NHS, GP and social care teams, you will provide person-centred support to older people, helping them identify wellbeing needs, access local services, reduce social isolation and navigate health and care systems.

This is an exciting opportunity for someone with experience in health, social care, community development, support work, advocacy, social prescribing or care coordination, but we welcome applications from a variety of professional backgrounds.

Full training will be provided; the important qualities we are looking for are:

· Excellent communication and listening skills

· A positive attitude and the ability to problem solve

· A cheerful, friendly, outgoing personality

· Highly organised with the ability to manage multiple priorities

· The ability to work flexibly, alone and as part of a team.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Closing date for applications: 9am, 14th September 2026

Interview Dates: 18th September 2026

Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to 1,000 babies, children, and young people living with life-shortening conditions, as well as approximately 3,000 families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.

As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows.

Location:  Hospice-based.

Hours of work: Monday and Friday 9:00pm – 5:00pm

About the role

Some of the key responsibilities include (but not limited to):

· Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing and digital).

· Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.

· Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.

· Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.

· Further responsibilities in the role of a Acquisition Executive at Rainbows, can be found by downloading the Job Description.

About you

· You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters.

· You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections.

· You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth.

· Experience in fundraising or the charity sector is desirable but not essential—what matters most is your enthusiasm, drive, and commitment to making a difference.

Further requirements can be found by downloading the Person Specification

About the role

At Norwood, we believe every child and young person deserves the opportunity to have fun, build friendships and discover what they're capable of.

As our Senior Activity Coordinator, you'll play a leading role in shaping and delivering inspiring short breaks, weekend clubs and holiday programmes for neurodivergent children and young people aged 5 to 25.

Working closely with the Hub & Short Breaks Manager, you'll help create safe, inclusive and engaging experiences that reflect the interests, aspirations and individual needs of the young people we support. From developing new activities and mentoring volunteers to supporting programme delivery and service improvements, you'll help shape a service where every young person feels valued, included and able to thrive.

This is an opportunity to combine your creativity, leadership and passion for inclusion to make a lasting difference to children, young people and their families.

About Our Children & Family Services

Norwood's Children & Family Services support neurodiverse children, young people and their families to live happy, confident and connected lives.

Through short breaks, family support, play and youth programmes, we create opportunities for children and young people to build confidence, develop independence, form meaningful friendships and enjoy experiences that are tailored to their individual strengths and interests.

Everything we do is guided by a person-centred approach, ensuring every child feels safe, respected, included and empowered to reach their full potential.

Your Day to Day

You'll:

• Help coordinate and deliver high-quality short breaks, weekend clubs and holiday programmes.
• Design creative, inclusive activities that reflect the interests and aspirations of young people.
• Support the day-to-day running of The Hub, creating a welcoming and engaging environment.
• Mentor volunteers and support colleagues to deliver safe, high-quality experiences.
• Build positive relationships with children, young people, families, schools and partner organisations.
• Support programme planning, registrations, resource management and continuous service improvement.
• Ensure activities meet safeguarding, Ofsted, health and safety and regulatory requirements.
• Support children and young people with personal care and medication where required, ensuring dignity and person-centred support at all times.

Who We're Looking For

We're looking for someone who believes that every child deserves the opportunity to belong, have fun and achieve their potential.

You may already be coordinating activities, leading sessions or supporting children and young people within education, social care, youth work or community services. You'll enjoy bringing ideas to life, motivating others and creating experiences that help young people develop confidence, independence and meaningful friendships.

You'll be passionate about inclusion, comfortable leading by example, and committed to delivering high-quality services that put children and families at the heart of everything you do.

Qualifications, Experience & Training
You'll Bring

• A Level 3 qualification (or equivalent) relevant to childcare, youth work or a related field.
• Experience coordinating or leading activities for neurodivergent children and young people.
• Knowledge of person-centred practice, safeguarding and inclusive approaches.
• Strong communication, organisational and relationship-building skills.
• The ability to motivate others and create engaging, meaningful experiences.

It Would Strengthen Your Application If You Have

• Experience working within Ofsted or CQC regulated services.
• Experience mentoring volunteers or supporting teams.
• Knowledge of Positive Behaviour Support (PBS).
• Experience using communication tools such as Makaton, PECS or AAC.
• Experience contributing to service development or programme improvement.

Reward & Benefits

• 21 days annual leave (pro rata) plus Bank Holidays and Jewish Festival Days
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan
• Blue Light Card scheme
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development opportunities
• A supportive team where your ideas and creativity are valued

About the Role

At Norwood, we believe every child and young person deserves the opportunity to play, make friends and enjoy experiences that help them thrive.

As our Senior Care & Play Coordinator, you'll play a leading role in delivering safe, high-quality care and meaningful play opportunities for neurodivergent children and young people aged 5 to 25 who attend our Short Breaks service.

Working closely with the Hub & Short Breaks Manager, you'll help shape an inclusive service where children and young people feel safe, valued and supported to reach their full potential. Alongside providing direct care, you'll mentor colleagues and volunteers, support families, oversee care planning and help ensure every session is delivered to the highest standards.

This is an opportunity to combine compassionate care with leadership, helping create experiences that give children confidence, families reassurance, and young people the opportunity to belong.

About Our Children & Family Services

Norwood's Children & Family Services support neurodiverse children, young people and their families to live happy, confident and connected lives.

Through short breaks, family support, play schemes and youth programmes, we create opportunities for children and young people to develop independence, build friendships and enjoy experiences that reflect their interests, strengths and aspirations.

Everything we do is shaped around the individual, ensuring every child receives the care, encouragement and opportunities they need to thrive.

Who We're Looking For

We're looking for someone who combines compassion with leadership.

You may already be working in children's social care, short breaks, education or specialist support services and be ready to take the next step in your career.

You'll enjoy supporting children with diverse needs, building trusted relationships with families and helping colleagues grow in confidence. You understand that outstanding care is about more than meeting needs. It's about creating opportunities for children and young people to feel included, develop independence and enjoy meaningful experiences.

Most importantly, you'll share our commitment to person-centred care and believe every child deserves the opportunity to live their best life.

Qualifications, Experience & Training
You'll Bring

• A relevant Level 3 qualification (or equivalent).
• Experience supporting neurodivergent children and young people or those with complex needs.
• Experience coordinating or leading within a children's care or support setting.
• Knowledge of safeguarding, person-centred practice and inclusive support.
• Strong communication, organisation and relationship-building skills.
• Confidence supporting personal care and health-related needs.

It Would Strengthen Your Application If You Have

• Experience working within Ofsted or CQC regulated services.
• Knowledge of Positive Behaviour Support (PBS).
• Experience mentoring colleagues or volunteers.
• Experience using communication approaches such as Makaton, PECS or AAC.
• Experience contributing to service development or quality improvement.

Reward & Benefits

• 21 days annual leave (pro rata) plus Bank Holidays and Jewish Festival Days
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan
• Blue Light Card scheme
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development pathway
• A supportive team where your leadership and compassion will make a lasting difference

About Us:

Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through education, healthcare and community development programmes. Without our staff, this important work simply would not be possible.

We are looking for an Advocacy & Campaigns Officer and Just Peace Coalition Coordinator to help deliver effective advocacy and campaigning, amplify the voices of Christian partners in the Middle East, and mobilise churches, supporters and decision-makers to create positive change.

Role Overview:

Working within the Programmes, Partnerships & Advocacy team and reporting to the Advocacy & Campaigns Manager, you will support research, campaign delivery, communications, church engagement and stakeholder relationships. Around three days per week will support Embrace advocacy and church engagement, with two days coordinating the Just Peace Coalition and it’s Time to Act campaign. You will be organised, collaborative and able to communicate complex issues clearly and sensitively.

For a fuller understanding of the role, including the key responsibilities and the skills and experience required, please refer to the full Job Description and Person Specification.

Location: High Wycombe/Hybrid (minimum one day a month in the office, plus extra as required).

Contract: Fixed term for 2 years.

Staff benefits at Embrace the Middle East:

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements.
• Flexitime - start work between 7:30am - 10:00am and finish between 3:00pm - 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm.
• Pension - option to join from day 1. Maximum employer contribution of 10%.
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday, rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year.
• Life Assurance - 3x salary.
• Access to retail discount portal.
• Employee Assistance Programme (confidential counselling, legal and financial advice) - available 24/7, 365 days a year.
• Training and development programme for all employees.
• Commitment to staff health & wellbeing.

For more information and to apply, please visit our jobs page.

Closing date: midday on Friday, 18th September 2026.

We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.

Head of Public Fundraising & Engagement (9-Month Maternity Cover)

Location:

Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities

Salary:

£55,000 per annum plus SeeAbility benefits

Hours:

Full time, 37.5 hours per week

Contract:

Fixed Term, 9 Month (Maternity Cover)

Join us in transforming lives

SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.

This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.

About the Role

Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.

You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.

Key responsibilities include:

• Leading the delivery of SeeAbility's public fundraising and engagement strategy.
• Driving income growth and supporter retention across multiple fundraising streams.
• Developing innovative campaigns and supporter journeys.
• Leading, coaching and developing a high-performing team.
• Monitoring performance, budgets and fundraising KPIs.
• Working collaboratively across the organisation to maximise supporter engagement and impact.
• Ensuring fundraising activities remain compliant and aligned with best practice.

About You

We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.

You will have:

• Significant experience in public fundraising, supporter engagement or individual giving.
• A proven track record of achieving income growth and fundraising targets.
• Experience managing and developing teams.
• Strong strategic and operational planning skills.
• Excellent communication and stakeholder management abilities.
• A collaborative, proactive and solutions-focused approach.

Why Join SeeAbility?

At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.

We offer:

• Flexible and hybrid working
• A supportive and inclusive culture
• Competitive salary and benefits package
• The opportunity to make a meaningful impact from day one

Apply Today

If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.

Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010

This is an exciting new opportunity to help empower young people aged 8–16 to take action, build confidence and develop new skills through our youth-led programmes in schools.

The Programmes Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools whilst making sure the programme achieves meaningful impact.

Alongside day-to-day programme delivery, you will contribute to a range of initiatives across the organisation, including supporting an exciting collaboration with the School Food Project and helping to coordinate and support wider organisational events such as our youth residentials.

This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.

RESPONSIBILITIES

Programme delivery 

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns. 

• Schedule and deliver assemblies with primary and secondary schools participating in the programme, coordinating with our Bite Back ambassadors.

• Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.

• Deliver training and webinars for schools where necessary. 

• Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.

• Ensure successful end-to-end support for the 5+ primary schools participating in the programme throughout the 26/27 school year.

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools. 

Relationship management 

• Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools. 

• Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school. 

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).

• Provide timely responses to school queries and alert the Programmes Manager of any potential risks.

• Proactively seek feedback from teachers and young people on our programmes.

• Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year. 

• Build productive relationships with programme partners.

Project support 

• Help coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.

• Support the national rollout of the Bite Back in Schools Primary programme, translating insights and evidence from two successful pilot programmes into engaging assemblies and high-quality resources that drive effective programme delivery and impact.

• Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.

• Provide ad hoc input to evolving organisational requirements as directed by senior team members.

Event support 

• Support the planning, coordination and delivery of Bite Back events throughout the year, including travelling as required to meet the operational needs of the Youth teams.

• Coordinate the logistical arrangements for youth residential events, including travel, accommodation and other practical requirements.

• Contribute to event planning and preparation, including resource ordering, coordination and ensuring all materials are organised and available in advance.

SKILLS AND EXPERIENCE

The ideal candidate would have the following:

Essential

• Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• A willingness to build relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people.

• Experience of youth facilitation and/or delivering training.

• Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other  setting, for example such as leading assemblies and workshops.

• Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.

• Confident public speaker or willingness to learn.

• Ability to travel across England and Scotland when required (occasional).

Desirable

• Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.

• Experience of working with CRM systems.

• Strong understanding of the education sector and experience of working with schools and teachers.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health.

• Experience with design tools like Canva. 

We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants. 

ABOUT US

Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.

Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.

HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.

ABOUT OUR SERVICES

We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.

Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:

• Legal advice appointments with HMC advisors and external specialist partners

• Casework appointments with staff and specialist volunteers

• Holistic advocacy appointments delivered by our volunteers

Our team supports an average of 350 people across all our service areas.

ABOUT THE ROLE

The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.

Main duties

• Provide casework and advocacy support to homeless and destitute migrants regarding housing, and welfare entitlements including asylum support, Children Act and Care Act duties, mainstream benefits and homeless duties.

• Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.

• Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.

• Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.

• Provide training to HMC’s volunteers on housing and destitution issues.

• Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.

• Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.

• Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.

Partnerships

• Develop links and partnerships with other organisations to enable effective joint working.

• Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.

• Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.

• Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.

Additional responsibilities

• Administrative tasks relevant to the post

• Help to cover the work of the team during absences

• Contribute to HMC’s housing and destitution guides and signposting materials

• Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.

• Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality

• and diversity, equity and inclusion

• Work collaboratively with other HMC staff, volunteers and professional advisors

• Participate actively in staff meetings, and other meetings as may reasonably be required

• Attend HMC Trustees’ meetings as required

HOW TO APPLY

If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.

Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.

We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.

Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.

The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.

PERSON SPECIFICATION

E = Essential, D = Desirable

Experience

E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.

E – Experience of providing support, supervision and training to volunteers

E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.

E – Track record of working in a team in a highly pressurised, front-facing environment.

D – Experience of maintaining effective working relationships with a wide range of agencies

D – Experience of recording and reporting outcomes to funders

Knowledge / Skills

E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.

E – Understanding of the UK asylum support provisions.

E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.

E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).

D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.

D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.

Personal

E - Highly effective communication and interpersonal skills.

E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.

E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.

E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.

E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).

Age UK Croydon is looking for an enthusiastic and motivated Senior Project Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.

About the Role

As Senior Project Officer, you will play a key role in coordinating and delivering health and wellbeing activities while supporting the Healthy Lifestyles Service Manager to supervise staff and volunteers.

You will (duties to include but not limited to)  .

• Supervise two Project Officers and support volunteers.
• Deliver seated and standing exercise sessions that improve mobility, strength and balance.
• Build strong partnerships with care homes, community venues and health organisations.
• This list is not exhaustive

About You

We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives.  

You will have:

• A Level 3 GP Exercise Referral qualification, Otago Exercise Programme qualification and/or equivalent.
• Experience of monitoring projects and reporting on outcomes and performance.
• Knowledge of the health and social care sector
• Strong communication, organisational and administrative skills
• Good IT skills, including Microsoft Office and database systems.
• Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.
• Experience of risk assessment and health and safety management.  

Closing date for applications: 9am, 7th September 2026

Interview Dates: 16th September and 17th September 2026

This post is subject to a Disclosure and Barring Service check

Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent

Role Context

Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load. 

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on: 

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community. 

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover. 

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities 

• To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery. 

• To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well. 

• To effectively manage a small caseload (about 7 people), being flexible to people’s needs and short-term changes in schedule. 

• To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

• To help people engage with services and make sustainable links with their communities. 

• To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well. 

• Identify when cases need escalation or onward referral and keep your line manager aware of case developments. 

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. 

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day). 

• Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working 

• Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. 

• Support the ongoing service development, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.