The Role
This is a pivotal new role at SUSU, leading the operational delivery of our vibrant student spaces across our three buildings on Highfield Campus. As Head of Operations, you’ll ensure our facilities are safe, compliant, well-maintained, and consistently deliver excellent service.
You’ll oversee room bookings and reception, technical event support, transport operations, and sustainability initiatives, keeping services running smoothly across a busy and diverse programme of over 1,500 bookings each year.
As SUSU’s lead competent person for Health & Safety, you’ll champion a strong safety culture and ensure compliance across all activities, working closely with University stakeholders, contractors, and internal teams to drive continuous improvement.
No two days are the same — this is a fantastic opportunity to shape and enhance the student experience at scale.
About You
- Significant experience in soft facilities or operational management, including contracts and service delivery
- A recognised Health & Safety qualification, with strong experience in compliance and risk management
- Proven track record of leading teams in fast-paced, complex environments
- A confident communicator and problem-solver, able to build strong stakeholder relationships
- Highly organised and analytical, with the ability to balance strategic planning and hands-on delivery
About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple: SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience.
As part of our team, you'll enjoy:
- Salary of £43,337 to £47,325
- Generous paid holiday - 30 days per year, plus eight closure days (around Easter, August and Christmas) on top of eight bank holidays (and an opportunity to purchase up to an additional week of holiday).
- Great pension – we contribute 10% into your defined contributions pension scheme.
- Travel perks – discounted UniLink and Blue Star bus passes, a Cycle-to-Work scheme.
To find out more, visit our website.
Apply Now
You can easily apply using your CV and covering letter by clicking on Apply Now.
For further information prior to submitting your application, please find the relevant contact details within the advert posted on our website.
Closing Date: 19 April 2026
Interview Date: 5 May 2026
Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
Our vision is to enrich the life of every student.


The client requests no contact from agencies or media sales.
Villagers Connect Project – a great opportunity to join our team at Action in rural Sussex
Villagers Connect is a community development project which is working to sustain a strong and vibrant community in the villages of Colgate, Faygate and Rusper. It aims to build connections and relationships which increase confidence, independence and empowerment, particularly for the over 65’s.
We are seeking a part-time community development worker to work as part of a small team that is active in this rural location in the Horsham district. This role involves a good deal of community-based activity, engaging with older people and the wider community. This does therefore require someone who is understanding of older people and their interests, abilities and needs.
We champion an asset based approach to community development, which is about building on existing strengths and supporting local people to flourish; undertaking community led projects that create community cohesion and have lasting impact.
Key Objectives
· Support older people to access services and support locally that will meet their needs and improve their quality of life
· Improve the lived experiences for older people in these rural communities
· Build connections and relationships across and within the three parishes to reduce social isolation
· Develop new and support existing activities to enable a vibrant community
· Increase confidence, independence and empowerment amongst individuals, groups and community based organisations.
· Strengthen existing community assets, knowledge and skills in line with our asset based approach to the Villagers Connect Project
· Support community resilience by building community networks which are strong and sustainable into the future
Two years in, the project is well established and has gone from strength to strength. We are now seeking a new member of the team to help drive this project forward and enable this community to celebrate what can be achieved when people come together and support one another to age well and live full and active lives, despite the challenges of rural living.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.